Component/system: The front passenger Occupant Classification System (OCS) in my 2018 Tesla Model 3. The vehicle is available for inspection on request. Description of the failure: The vehicle intermittently displays "Front passenger safety restraint system fault — service required]" on the center touchscreen. The alert first appeared on or about 4 years ago and has recurred approximately ~50 times since. The failure is strongly correlated with cabin temperature. It appears after the vehicle has been parked in direct sun in warm weather, and clears on its own once the cabin cools. It has not occurred in cooler ambient conditions. Safety risk: On this vehicle the front passenger seat uses a capacitive Occupant Classification System rather than a simple occupant-detection pad. The restraint control module uses OCS output to determine both whether the passenger airbag deploys and at what force. When the system faults, I have no way to know whether the passenger airbag is suppressed, will deploy at an inappropriate force for the occupant, or will deploy at all. This directly compromises frontal crash protection for anyone in that seat. I have been avoiding seating passengers there as a result. Inspection and confirmation: The vehicle is outside the basic warranty. Per Tesla's own service documentation, the passenger-side OCS sensor is not individually serviceable; the remedy requires replacing the seat cushion assembly and running a proprietary calibration routine that requires a
2018 Tesla Model 3 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →
The rear passenger side break would not release. Had to be towed because the vehicle was non operational.
As I was backing out of the driveway I heard a strange noise and the steering started feeling crunchy. I parked the car and when I got out I saw a very large bolt on the ground that appears to have dropped out of the car. This seems to be the same issue as described in safety recall 23V-235. Tesla is saying my vin isn’t included and not covered despite the safety recall expiring including this manufacturing date range.
Vehicle displayed a “Safety Restraint System Issue - Service Required” alert (fault codes RCM_a056 and RCM_a032). Tesla diagnosed an open circuit between the driver-side curtain airbag and the left airbag controller, requiring replacement of the left body harness. Tesla quoted approximately $1,800–$2,200 for the out-of-warranty repair. This is a known, recurring pattern — multiple other 2018 Tesla Model 3 owners report experiencing this identical fault at nearly the same mileage (~78,000 miles), suggesting a design or component wear issue rather than isolated damage, similar to a prior Tesla trunk-harness recall (NHTSA campaign 21V-00D) that also stemmed from a wiring/harness defect on this same vehicle. I am requesting NHTSA investigate whether this represents a safety-defect trend warranting a recall.
The contact owns a 2018 Tesla Model 3. The contact stated that while driving on a highway at approximately 70–80 MPH, the hood latch failed, causing the hood to unexpectedly open and strike the windshield, obstructing the driver's visibility. Both the hood and the windshield were damaged. No warning lights illuminated and no unusual sounds occurred prior to the failure. The contact was able to safely pull over to the shoulder of the road. The contact temporarily secured the hood using tools kept in the vehicle and drove to the residence. An appointment was scheduled with a Tesla Collision Center for inspection and repairs. The manufacturer was notified of the failure and referred the contact to the collision center. The failure mileage was approximately 58,700.
In the last 18 months I have had 8 service visits relating to electrical issues. In the last 30 months: - I had my car computer replaced after it shorted out, and then had to have it replaced again the next week. - I had the same taillight short out twice in a row. - I have had the 12V battery replaced three times. - I have had multiple low voltage controllers short out over multiple service visits. - The sound system has shorted out once as well. - One time, I was unable to shift to drive because a heater had shorted out. Now, I have to replace my right headlight and passenger airbag occupancy sensor due to shorts as well. The right headlight goes out intermittently and the passenger airbag alert fires sometimes. Tesla Corte Madera submitted a buyback request on my behalf after witnessing all these issues, but Tesla corporate denied it. I am sure the electrical issues will continue to affect the safety and drivability of my car. Thank you for your help.
The contact owns a 2018 Tesla Model 3. The contact stated that while driving at various speeds on multiple occasions, the message "Front Left Safety Restraint System Issue RCM_a021" was displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 102,000.
My car experienced a loud clunking noise when turning for the past few weeks. After doing some research and inspecting behind the front right tire, I found a front suspension lateral link bolt nearly falling off. It was only being held on by a few threads. It was so loose I could unscrew it completely or tighten it more by hand with no resistance. It sounds related to an existing recall for 2018 Tesla model 3’s (my year and model), but my car is not included in the recall. The other joints around it appear prematurely worn as well. See picture to show exactly how loose it was upon inspection. Requesting to review and likely expand the existing recall to more 2018 Tesla Model 3s
Tesla notification that front left safety restraint system has an issue. Service is required. Who isn't going to take their car in when there is an alert saying the safety restraint system has an issue. Then $232 in parts and $484. in labor. After taking in it was diagnosed that seat harness being pinched against the outboard shield causing the pretensioner to fault. Need to replace the seat harness and the pretensioner. Ended up being $232 in parts and $484 in labor. My safety was at risk because this system affects the seatbelt and airbags. Problem was diagnosed, confirmed, and repaired at my cost. Tesla dealership inspected. Thousands of tesla owners repairing at their own cost- maybe should be recall.
My vehicle should've been included in a recall. While exiting my garage to pick up my son from school, a loud mechanical banging noise came from the front of my car. I abruptly stopped and proceeded to reverse back into my garage to inspect my vehicle. While inspecting my vehicle and the surrounding area, I discovered a large bolt on the ground. A quick image search says "on a Tesla Model 3, this specific high-strength 10.9 Class metric hex flange bolt is a critical structural component that almost certainly backed out of [my] front suspension lower control arm/ lateral link assembly or the front subframe structural mounts." So the loud banging noise came from my suspension falling apart after the bolt fell out. Upon further inspection, I confirmed that this was the issue and that a second bolt on the same side had partially backed out as well. My vehicle was not safe to drive, so I had to have my vehicle towed to the nearest service center for repairs. I took photos and video of the areas, as well as the bolt, which showed no signs of any damage to the head or threads - so the bolt simply backed out and appears to be a manufacturing/ assembly issue. After a quick search, we learned that there were previous NHTSA recalls (ie Part 573 Safety Recall Report 23V-235) for this particular issue, including for my same vehicle make, model, year (2018 Tesla Model 3) and production dates (Jan 5, 2018 - Mar 30, 2019). Unfortunately, I never received a recall notice. I barely drive my ca
High voltage fast charge contactors experienced partial weld failure (BMS_a167_SW_FC_Partial_Weld) during routine Supercharging, causing complete HV system shutdown (hvState = HV_DOWN). Vehicle also threw BMS_a085/a086 Pack and Fast Charge Contactor Mismatch codes. Tesla service is refusing to cover repair under the 8-Year HV Battery Warranty, claiming fast charge contactors are not a warranted component despite being integrated into the HV battery assembly. Vehicle has been at Duluth, GA Tesla Service Center since approximately June 8, 2025.
I have received a dashboard warning from Telsa that there is a “Front passenger safety relevant safety issue”. Upon follow-up with the Tesla service team, I’ve learned that the sensor has failed and since they can only replace it with a new and different type of sensor, they also need to replace the air bag. The initial cost was estimated at some $2,100. I bought the “2018” Tesla Model 3 in 2019. I’ve never had to replace an air bag in my some 40 years of owning a car. I hope this is helpful info for NHTSA to have. Please let me know if you have any questions.
The front passenger safety restraint system is triggering an on-screen warning error that says service is required. This puts my front passenger at risk of death in the event of an accident. I have sent the manufacturer (Tesla) a request for service and received a confirmation of the errors with a list of parts to be replaced for a sum of $1200.65. I understand there is a service bulletin for this issue (Bulletin SB-19-20-003), but Tesla still will not fix it for free even though it is a safety issue. In the estimate, Tesla listed the following components as failure points that need to be replaced: 1) FIRST ROW OCCUPANCY SENSOR(1099592-00-F) 2) FIRST ROW - SEAT BELT REMINDER SENSOR BOX CLIP(1130363-00-B) 3) FIRST ROW SEAT HARNESS ASSEMBLY - RIGHT HAND(1489060-03-G) 4) AIRBAG HARNESS RETAINING CLIP(1028053-00-A) 5) BOLT,EHS,M6X19,[88],ZN,SMAT,ADH. - KNEE AND PASSENGER AIRBAG BOLT(1116594-00-B) 6) BOLT RC M6-1.25x26(1036655-00-A) 7) PASSENGER AIRBAG(1077823-00-G) 8) BOLT,HF,M6X7,STL[88],ZN,SHLDR[8X18]. (1105061-00-E)
It showed message that emergency brakes not available. It was related to wire hardness inside the trunk lid. I had to get it replaced. Tesla did not cover it.
The door handles have a defect. The chrome peels off unexpectedly, outside of normal wear and tear, and may cause a deep cut to a person’s finger. It cut my son’s finger, causing bleeding. After researching, I found online that that this has happened to many other people.
After an over the air software update this past week 2026.14.6 my Tesla Model 3 power steering has failed. EPAS shows ACTICE in service mode, calibration was successfully completed and there are no active EPAS/rack faults. Power steering assists at higher speeds but fails below 20mph. Tesla has a history of steering related software problems and needs to take ownership of the problem.
Tesla model 3 2018 long range 86k miles. While driving 50mph on freeway the lower control arm link separated from the frame. No impact, no damage, and no pothole/bump. Lost steering and was able to get to side of road. When I got out and look at vehicle the control arm was disconnected from the frame. The frame showed no damage and the control arm showed no damage. The mounting holes for each here intact and no damage. Appears that bolt fell out or sheared off and the control arm disconnected. This is a safety failure and was scary. I towed to Tesla and they claim that failure was form worn parts and tolerances. I stated how could this be worn parts when mounting holes are in excellent condition. They are refusing to help with cost of repair and quoted me $2800. They are not taking responsibility and I believe that others should know of this failure. I believe I am being wronged and would like to report. Thanks.
Potential safety defect: high-voltage battery and battery management system (BMS) appear to overestimate available energy and remaining range, creating risk of unexpected 0% state of charge or loss of motive power without warning. Across 20 documented charge/discharge cycles between January and May 2026, the vehicle has consistently delivered approximately 135-150 miles of real-world range against an EPA-rated 310 miles, under routine driving conditions. The vehicle's own energy display shows observed usable energy averaging approximately 49.93 kWh -- approximately 66.6% of the rated 75 kWh pack. Tesla/BMS diagnostics report approximately 79-80% pack retention, implying approximately 58-59 kWh available -- approximately 8-9 kWh more than the vehicle's own consumption display reflects. No BMS fault code, low-power alert, or driver warning has been generated despite this persistent discrepancy. On April 22, 2026, after a drive, the vehicle was parked showing approximately 3% SOC and 7 miles remaining. Approximately five hours later, while parked and not being driven, the vehicle displayed 0% SOC and 0 miles. No fault or warning was triggered. Supporting photographs document the same low-SOC discharge cycle: vehicle at 27%/65 miles on April 20 and at 0%/0 miles on April 22. A driver relying on 3%/7 miles as a margin to reach a charging location could become unexpectedly stranded. If a similar BMS recalculation occurred while driving at low SOC, the result could be sudden unexpec
The control arms on all make and models of tesla have a horrible design that all water off of the car flows down the sides of the front hood and down onto the control arm bushing. This could be a simple fix for tesla to out a boot on it to cover the bushing. The control arms start to fail at any given time. This is costing owners thousands of dollars. I have had to had them replace once under warranty and now they want me to pay 2000 since I am out of warranty. Owners with newer vehicles sometimes start to have problems within the first year. This part design needs to be recalled and all persons have free repairs. According to sources, driving with severely worn control arm bushings can lead to a fatal accident. While bushings often start as a minor nuisance, complete failure compromises the structural integrity of your vehicle's suspension. Don't wait till deaths start happening. Protect the customer and others and send a recall on this. Yiu can Google tesla control arm issues and and see over and over in videos and forums that this is a major issue.
Within the last 7 days, my 2018 Tesla Model 3 Long Range AWD began displaying active alerts for two separate safety system failures: (1) alert code UI_a020 / GTW_w075 — Steering Assist Reduced, stating steering may require increased effort, and (2) alert code RCM_a056 — Front Passenger Safety Restraint System Issue, requiring service. The steering alert appeared intermittently, firing at consistent times of day suggesting a possible electrical or sensor fault rather than mechanical failure. On one occasion during startup, the steering system briefly locked up before resuming normal function. No noticeable change in ongoing steering feel has been observed while driving. The passenger restraint system alert indicates the front passenger airbag and Occupant Classification System (OCS) may not function properly in the event of a collision, directly endangering any front passenger. Both issues have been confirmed by the manufacturer via remote diagnostic review, and two separate service estimates totaling approximately $4,784 have been issued recommending replacement of the steering rack, front passenger airbag, occupant classification sensor, seat harness assembly, and seat cushion assembly. Notably, the manufacturer has not physically inspected the vehicle — both estimates were generated solely based on alert codes read remotely and "AI" according to a representative. The manufacturer's own customer support system indicated these repairs may qualify for goodwill coverage, yet no
Safety Issue: Defective interior cabin camera causes Tesla Full Self-Driving (FSD) to disengage abruptly and without adequate warning at freeway speeds. I am a [XXX] driver. I purchased FSD capability with this vehicle in December 2018. In October 2025, I had the FSD hardware upgrade (HW2.5 to HW3) installed at Tesla's Encinitas, CA service center (B.A.R. License [XXX] ). Within days, FSD would became completely unusable due to a recurring "Cabin camera unavailable — schedule service" alert that instantly disengages the system. The disengagement occurs on the freeway at highway speed, without meaningful advance warning. As a [XXX] driver, the sudden loud alarm and loss of assisted driving is genuinely alarming — it is not immediately clear in the moment whether the vehicle has lost power or experienced a critical failure. This is exactly the kind of dangerous situation driver assistance systems should prevent, not cause. Tesla's own diagnostic confirmed the defect (Diagnostic Invoice No. XXX, November 27, 2025, Encinitas service center): "Cabin camera unavailable" alert verified Intermittent stream exit faults detected in the selfie/cabin camera Low-voltage circuit and wiring checks were normal — ruling out wiring Conclusion: fault is within the camera module itself; technician recommended replacement The defect is FSD-specific. The cabin camera works correctly for Sentry Mode, live security viewing, and all normal driving. It fails exclusively when FSD is engaged and demands
When using FSD in "chill" mode the car attempted to cross over into oncoming lane on a two lane highway. There were no oncoming cars and I overrode the car almost immediately. The car has not been inspected by anybody. No warning light, messages or other symptoms. I have a video of the incident for a Viofo dashcam installed in the car.
The front lateral links, compliance links, and stabilizer bar link on my 2018 Tesla Model 3 Long Range failed and required replacement in January 2026. Prior to failure, abnormal creaking and clunking noise from the front suspension began appearing weeks before the repair — no warning lights illuminated at any point. The failed components were replaced by a Tesla-certified Service Center and are no longer available for inspection. The failure was confirmed and repaired solely by the Tesla Service Center; no police, insurance representatives, or other parties inspected the vehicle. I was charged out of pocket for this repair. The lateral link separation risk directly endangers vehicle safety — if a fastener loosens sufficiently, the lateral link can detach from the subframe, causing sudden wheel misalignment and loss of steering control, which could result in a crash at any speed. Tesla issued recall 23V-235 (NHTSA campaign 23V235000) in March 2023 for this exact condition on 2018-2019 Model 3 vehicles. My vehicle's VIN was not included in the recall population, yet experienced the identical failure mode. I am requesting this complaint be considered for recall expansion under 23V-235 and seeking reimbursement for out-of-pocket repair costs for a defect Tesla has already acknowledged in identical vehicles.
Following a professional suspension repair at a Tesla Service Center, critical underbody fasteners (bolts) became loose, causing the aero shield to sag and creating a potential road hazard. Upon inspection, the service technician confirmed the bolts were unsecured. The failure of these fasteners on a safety-critical system poses a risk of parts detaching while in motion or loss of vehicle control. The service center refused to acknowledge this as a workmanship failure under the 12-month repair warranty, despite the fasteners being last serviced by their technicians.
Pantom braking happening frequently after latest software update. FSD version 12.6.4 Software version 2026.8.6 Happening on single lane road.
The contact owns a 2018 Tesla Model 3. The contact stated that while opening the doors of the vehicle, the driver's side seat back unintendedly reclined and pressed down on the rear seat, causing the cushion to become deformed. The contact manually used the seat controls to return the seat to an upright position. There was no warning light illuminated. The contact stated that the failure was intermittent and only occurred while the doors were opened. A Tesla service center was contacted; however, an appointment was not scheduled for diagnostic test. The contact was provided an estimate for the repair. The vehicle was not diagnosed or repaired. The failure mileage was approximately 95,000.
The contact owns a 2018 Tesla Model 3. The contact stated that there was a feature in the vehicle that allowed the front driver’s seat to automatically adjust according to the saved driver's profile. The contact stated that the driver’s seat back and forth movement to adjust to each driver's profile might have caused loose wire connection, resulting in error code: RCM_a021 (Front Left Safety Restraint System Fault) being displayed. The contact stated that the error message had been displayed intermittently. Upon investigating the failure online, the contact related the failure to the seat adjustment feature. The failure was reported to the manufacturer through the Tesla App; however, the contact had not yet received a response. The vehicle was not diagnosed or repaired after the failure. The failure mileage was approximately 55,000.
I am submitting this report to the National Highway Traffic Safety Administration regarding a recurring safety issue with my 2018 Tesla Model 3 involving unintended “phantom braking.” On multiple occasions, my vehicle has abruptly decelerated without any apparent obstacle or hazard present. These incidents have primarily occurred while using driver assistance features such as Autopilot and Traffic-Aware Cruise Control on highways and well-marked roads under normal driving conditions (clear weather, dry pavement, consistent traffic flow). The braking events are sudden and significant, creating a serious safety risk—particularly when other vehicles are following closely. In several instances, the deceleration was forceful enough that I believed a rear-end collision was likely. There were no visible triggers such as overpasses, shadows, vehicles merging, or roadside objects that would reasonably justify the system’s response. Below are details to assist your investigation: •Driver Assistance Features Active: Just cruise control, not auto pilot on these occasions •Weather/Road Conditions: Clear and dry •Frequency of Occurrence: This is an ongoing problem that has occurred dozens of times in the past few years. The March 30th incidents were only the most recent ones. •Any Warning Messages or Alerts: No This behavior appears unpredictable and difficult to anticipate or mitigate, increasing the risk of a crash. Given the potential safety implications, I respectfully request that NHT
My hard brake lines were corroded and had to be replaced on a 7 year old model 3 with 70k miles on it. The cost was over $4000 as battery has to come out and it's very labor intensive. Tesla offered no help with paying for this. They tried to say the car probably was in a very corrosive environment before I bought the car (I purchased it about a year ago). However, I've seen little to no corrosion anywhere on the car. I've decided to report this issue after talking with several lifelong mechanics who have said they have never heard of hard brake lines failing on a car with age and mileage that mine has. Also after searching owner groups I've heard from other owners that have had this same issue and it seems like a growing number especially in early model 3 cars. I was giving a warning about low brake fluid and advised not to drive the vehicle before getting it inspected.
The chrome trim on exterior door handle on driver side failed, peeling back to create a sharp, blade-like edge. When i tried opening the door, it sliced my finger causing bleeding and a trip to urgent care. Aparently many other consumers are facing the same problem. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving with Full Self Driving active on Sunday morning and my car came to a complete stop at a red light. Once the traffic cleared the car drove right through the red light and I was given a traffic citation by a police officer. The car did wait until there were no other cars present so I don't believe I was in any real danger but the fact that the car went through a red light while on full self driving violates the rules of the road which as we know is illegal. I have a video from my dash cam but this form doesn't appear to allow for video uploads.
Error code RCM_a021 front left safety restraint system fault. An issue that arises purely due to poor seat design. It is the fault of the seat pinching a wire from moving back and forth. This safety issue is an inevitability and not a one off chance. This issue is publicly noted on forms throughout all the years of this car’s production. This error results in airbags not being properly deployed in the event of an accident and the car not properly reading the passenger occupancy.
The front lower lateral link (rearward lower control arm) fastener/bolt completely backed out and fell off the vehicle while in motion, causing the lateral link to separate entirely from the subframe. This is the exact mechanical failure described in Tesla Recall Campaign 23V-235 (Service Bulletin SB-23-31-001), however, my specific VIN was not included in that recall. The vehicle and components are currently at an independent EV repair facility and are available for inspection upon request. Photographic evidence of the missing bolt and separated control arm has been retained. The separation of the lower lateral link caused an immediate and violent collapse of the front passenger-side suspension geometry. The affected wheel was no longer anchored to the vehicle frame, causing it to fold backward and grind heavily against the wheel well. To keep the vehicle moving straight, the steering wheel had to be turned to an extreme 45-degree angle. This resulted in a near-total loss of steering control. Had this fastener failed while traveling at highway speeds instead of low speeds, it would have resulted in an uncontrollable, catastrophic collision. Yes. The problem was physically confirmed and documented by an independent, EV-certified repair facility (EVFixMe/Shocker Motors in Costa Mesa, CA) once the vehicle was placed on a lift. The vehicle was physically inspected by an independent service center. The manufacturer (Tesla) was contacted via the Tesla App; however, they refused to
There is no checkbox for Full Self Driving (Supervised): 3 times in the last 4 weeks, my Tesla has become impatient at long red lights and lurches out into the intersection. I am very concerned because one of those times (first time) it did not creep forward, but just took off thru the red light. I had to accelerate thru to get ahead of those cars that still had the green light. Fortunately, nothing untoward happened, except scaring me! The other two times, I recognized what was happening and put on the brakes and removed from FSD mode. I have complained to Tesla and am asking for them to verify my FSD is up to date and this issue will be fixed. Needless to say, I have stopped using the FSD (Supervised) until this is all addressed.
Description of the Defect: While driving with Full Self-Driving (FSD) engaged, the vehicle's primary computer shuts down and reboots, causing a sudden loss of all safety features, including Blind Spot Monitoring, Lane Departure Warning, Forward Collision Warning, and the driving visualization. The cameras go black while the vehicle is in motion. The Trigger: The failure is triggered by high electrical load. If the Cabin Heater (HVAC) and Seat Heaters are active while FSD is fully computing, the 12V power supply to the computer drops below critical voltage, causing a "Turbo A" processor lockup and system crash. Evidence of Defect: Service Center diagnostics confirmed the specific error code APS_w169_TurboA_SCS_LKUP (Computer Crash) occurred at the exact same timestamp as VCLEFT_a302_blowerGeneralFault (HVAC Blower Failure). This proves a common-mode voltage drop affecting multiple critical systems simultaneously. Manufacturer Response: The manufacturer (Tesla) acknowledged the logs but refused to inspect the wiring harness or ground connections, instead recommending a replacement of the computer unit. However, the failure can be mitigated by unplugging external cameras to reduce load, proving the root cause is an insufficient power delivery design (Wiring/Grounding) rather than a component failure. The computer is running at full load with the newest FSD software and it can no longer keep up with additional loads. Safety Risk: This defect causes a sudden, uncommanded loss of d
The rear doors are not equipped with manual door releases. In the event of a crash or fire the rear seat passengers would be trapped and would only be able to exit over the front seats and front seat passengers. If the front doors were damaged or front passengers incapacitated the egress for the back seat passengers would be severely impacted. If a fire would occur the situation would be exacerbated. Tesla corrected this condition in later models by installing cable releases for the rear doors. Tesla has not responded with any positive response to our request to provide an upgrade and manual rear door releases.
2018 Tesla model 3 front chassis subframe welded nut to the chassis is come off now left side control arm keep getting loose
My 2018 Tesla Model 3 started squeaking at 36k miles at the end of 2023 (5 year old) I took to the Tesla service center where they quoted me $570. The squeaky control arm issue in Tesla is well known on the internet with may forums complaining about it. Not sure if there is a safety issue but wanted to report this incase there is a pending case regarding this issue. I was happy to pay for parts but the $570 seem excessive for a 5 year car that had 36k miles.
After downloading Tesla’s update (no. 2025.44.25.4) software my heater (with the window defrost functionality) in winter stopped operating. I made my update while at my nearest Tesla service compound (location verifiable per system location log) on 01/25/26 when that same day software began throwing HVAC error codes with blowing cold air, when previously my heat ran well. This is not coincidental; this is system design failure.
The front control arms are creaking and I’ve read that many of models built in 2018 have this problem as well. It is unknown if it is a safety concern or not.
The front and rear windshields of my Tesla Model 3 developed long cracks requiring full replacement. For over six months, I have been unable to complete these replacements due to repeated failures in the replacement process. The vehicle and damaged glass are available for inspection upon request. My insurance claim was filed with Esurance, and Safelite AutoGlass, Esurance’s designated auto glass provider, has handled all replacement attempts. During this period, three shipments of glass arrived damaged and two shipments were the incorrect glass for my vehicle, resulting in canceled or rescheduled appointments. Safelite has documentation of these failed attempts. Driving with cracked front and rear windshields puts my safety and the safety of others at risk. The damage impairs visibility, especially in rain or low-light conditions, and compromises windshield integrity, which is critical for vehicle structural support and proper airbag deployment. The rear windshield damage also raises concerns about sudden glass failure while driving. The issue has been reproduced and confirmed multiple times by Safelite AutoGlass, an independent service center. While waiting for service, I personally spoke with several other Tesla Model 3 owners at Safelite locations who reported similar experiences, including multiple failed appointments, incorrect glass, and in some cases incorrect installations requiring return visits. This suggests a broader, systemic issue rather than an isolated inciden
Safety Restraint Warning appeared on a 50k miles Tesla Model 3. We are a used electric vehicle dealer in California. This warning has been appearing on parked vehicles repeatedly. Meaning, many of the Model 3's we have listed for sale (over 30 units for sale at any given time) will suddenly have a "Safety Restraint Warning" appear. Tesla is not taking responsibility for this. They always charge the customer. The airbag system is inoperable with this warning. It's a problem on EVERY Model 3 on the road between the year of 2017 to 2020.
I purchased this car new in 2018 and recently replaced the front lateral suspension arm due to worn bushings. During the process, I discovered that one of the 14 mm bolt threads on the right side of the suspension arm had a helicoil inserted. While removal was straightforward, reinstalling the bolt proved difficult. I spent several hours reattaching it to the new suspension arm, but did not apply full torque, as I was concerned about damaging the helicoil or stripping the thread. My main concern is that the factory has stripped the original thread and used a helicoil instead of replacing the affected part. Although the repair has held so far, I am unsure if this is a safe long-term solution, as the helicoil could fail while driving. I contacted Tesla, who advised me to visit their service center. At the Centinela location in Los Angeles, the supervisor informed me that, since the warranty has expired, they can only perform a visual inspection.
Please review attachment.
The front suspension began having grinding noises. This was especially pronounced during turning at low speeds. At 58k miles. Tesla charged for having a tech ride along. They then did a front suspension investigation and said the following parts all were damaged and required replacement. Lower Compliance Links Lower front suspension links Lateral links Subframe assembly It would be consistent with the following recall on the bolt which attaches the lateral link to the subframe [XXX] The make, model and manufacture time align with the recall. Tesla did not provide the damaged parts. Cost was in 4982.91 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle is 7 years old with 107,000 miles. I received a warning regarding low brake fluid with instructions not to drive the vehicle. Dealer is advising all brake lines are rusted out and need replacement. Rusted lines are apparently causing the brake fluid to leak. I've never heard of any vehicle, let alone a 7 year old vehicle, needing all brake lines replaced. After researching online, my 2018 Tesla Model 3 is not the only Tesla Model 3 with this issue. Specifically, it appears some early 2018 Model 3s have suffered this issue. I believe this is a design defect and safety issue, and that Tesla should be voluntarily repairing affected vehicles with this known issue, since it is a design/safety issue.
Tesla refuses to fix recall NHTSA No: 22V798.
The front suspension control arm was completely detached due to unfastened bolts. While this happened on the parking lot at low speed, such detachment at highway speed would certainly lead to major damage, loss of control and injuries or death to the driver. Pictures attached show that the bolts did not have any thread lock applied and simply unscrewed themselves due to vibration. The vehicle was brought to Tesla service, where the owner was charged $3700 for repairs. The customer's complaints that this is a structural/manufacturing problem were ignored by Tesla representatives.
Hello, I have a Tesla model 3 that I bought back in 2018 . On [XXX] when I sliced my finger while opening the door, because the chrome coating on the door handle started peeling. The cut was very deep ( see attached pictures). I contacted Tesla for resolution and they said that the car is not under warranty and I have to pay $340 for each handle to replace them. Apparently the peeling chrome happened to many other Tesla 3 owners and the company is aware of it and they told me that it might be caused by the car washing detergent (?!!) I think it was a defective design and the peeling chrome coating is a major health hazard. The child cand slice their fingers and if person has a bleeding issues and cut themselves while on the road it can be bad. I think it should be treated as a recall for bad design and should be fixed for free. I lost couple of days of work since I work in the Operating room and my finger was severely cut. I will wait for your response, thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
1.The component that failed is the load index rating and both inner and outer sidewalls of the tire. Yes, the tires are available for inspection, they are off the car and stored in my garage. 2. I believe the safety of others and my self were at risk, I went for a tire rotation and saw the damage and asked the shop if tires were good and they said its good. Later my father points out this will kill me, so I went back and they offered the replacement warranty with that "tire is free and clear of all liens" claim. :( I refused to sign after reading and bought new tires at tesla and kept the old ones in storage. Also would like to note there website has a gap on warranty manual year after January 1, 2021 to before January 1, 2024 so I'm assuming the newest one is in play. Overall, the safety of others mainly heavy cars like Tesla's are involved. Also the local manger spilled to me that these tires are on Hertz and Enterprise cars, but they might be lighter/cheaper versions then mine. 3. Yes, tesla Tech in Libertyville IL informed me this is a problem and to read my user manual and double check the load index rating. All of which check out correct and don't sound any alarms. 4. no, only firestone and Tesla inspected the tires. 5. No, no warnings besides the cracks forming and getting bigger in the cold weather. Only visual inspection or leak might warn others, but I fear the leak is too late unless parked. Tire size: "235/45R18 94W M+S" from the actual tire. Now that I'm looking
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2018 Tesla Model 3 → · Every Model 3 year → · How the figures are calculated →