2018 Tesla Model 3 complaints

Recent Tesla software versions have hidden vital safety controls (front and rear window defrost) in sub-menus on screen where previously they were always present on the screen bottom row. Furthermore, frequently used controls (seat heaters) have been moved to sub-menus while they were previously on the main screen. Both of these above changes pose a distracted driving hazard. I have not personally installed these updates, but according to Tesla documentation this means I am no longer covered by vehicle warranty. This presents an unfair choice to owners: maintain vehicle warranty or allow Tesla to modify the vehicle in undesirable and fundamentally unsafe ways.

Tesla released Software Version 11 in late December which removed several key functions from being persistent on the main screen (“one tap” access) and buried them in sub menus which makes them dangerous to access when driving.

Display controls moved behind a sub-menu in v11 software update. very dangerous to the point of distraction to just turn on the defogger! Fonts are way too small. important icons/info now hidden behind two extra taps on touchscreen.

At night the camera feed turns bright orange with turn signal blocking the over half of the view.

Tesla's newest V11 update for Model 3 removes frequently used features from direct access of the driver. Now many options that were one-tap require navigating into a menu system to control, forcing the driver to take their eyes off the road creating a dangerous situation. This update allows for limited customization to bring quick access to games to the screen, hiding defrost, heated seats, etc. Tesla does not allow users the long term choice to avoid major user interface design upheavals, defeating learned muscle memory in favor of 'newness'. This is not the first update that has made the car more difficult to operate in motion. If a user avoids an update, eventually Tesla forces the update or can refuse to troubleshoot an issue with the car. Unexpectedly Tesla says some connected features may also stop working. Tesla should offer security and connectivity bug fixes but a user defined choice on whether the car's control surface continues to radically change over the life of the vehicle. Given the absence of physical buttons, the continued obfuscation of basic functions over time makes the car less safe to operate. Image uploads show permanent features on screen bottom in V10 vs new game customizations in V11

Rear under carriage shield gets pulled off under normal driving conditions and rips off the bumper cover and rear wheel wells

The contact owns a 2018 Tesla Model 3. The contact stated that the vehicle had begun swaying while driving approximately 60 MPH. Additionally, the contact noticed a creaking noise coming from underneath the vehicle. The contact pulled into a parking lot and the vehicle suddenly stalled. The contact noticed that the control arm had detached. The vehicle was towed to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer and dealer were informed of the failure. The approximate failure mileage was 33,000.

Tesla released V11 software for its cars on December 24, 2021. The following controls were previously directly accessible on the touchscreen: Wipers, Front Defrost, Rear Defrost. These high importance safety controls have now been buried under sub-menus. I was shocked driving my car tonight when my windshield started fogging up and the Front Defrost button was not visible anymore. I could have crashed while searching various UI sub-menus to find it again in a panic.

Latest software update from Tesla buried easily accessible features several layers deep into hard to manage screen menus. e.g windshield wipers. This now requires drivers to take their eyes of the road for many seconds to activate the functions. This can be extremely dangerous.

The steering system failed. I'm not sure about the availability for inspection. My safety was put at risk when my car collided with another car. I had just pulled out of my driveway and turned to go down the street a short distance from a stop sign where I would turn left. From a video taken by one of the car's cameras, the car went to the left side of the street and started toward the intersection where the car hit another vehicle. I have driven to the intersection numerous times. There is no way that I would have pulled toward the left side of the street. I believe that something in the steering system malfunctioned. This put me and other drivers on the road at risk. I don't know if the the problem has reproduced. There was a policeman at the site, but he would not inspect the vehicle for a malfunction. My insurance company must have inspected the car as they called today to inform me that the car is totaled. The failure happened so quickly, that I had no warning.

Tesla recently rolled out version 2021.44.25.2 of their vehicle operating system. This update introduced several major user interface changes. Including moving commonly used “virtual buttons” that had been permanently on the main screen, into buried sub-menus. This requires the driver to take their eyes off the road for a significant amount of time. Among the biggest concern is the windshield wiper controls. But also, seat heaters, and trip data.

Tesla changed the entire user interface with their software update to version 11. I believe that this software update will cause vehicle accidents since they removed quick access to critical features and replaced them with entertainment apps. As the driver of the vehicle I do not need quick access to video games / streaming services, and more importantly I should not have to go through several screens to access key functions like the window defrosters. Tesla removed quick access to the defrosters, the wiper controls, the seat heaters and tire pressure. Even the music player now causes driver distraction. This new update is an accident waiting to happen and is geared toward entertainment instead focusing on a safe driving experience. The windows that pop up on the screen even block critical features like wiper blade control. Tesla claims that since they removed the buttons for wipers and defrosters that I could use the voice command but with this new update the voice command feature usually crashes. The new icons for user interface a so small that they cause eye strain and make difficult to see the road after checking the screen. The bottom of the screen is stuck in night mode which also causes eye strain. Since this vehicle has no buttons just a touch screen this drastic change to the user interface is a serious safety hazard. Tesla needs to add an actual physical wiper control switch to their vehicles. The automatic wiper mode is defective because Tesla did not install rain

The v11 software update buries many important buttons that were always up, to find basic functions needed for driving I now need to spend up to 15 seconds digging through multiple menus to say, turn on a defroster or the wipers.

Recent software update to the vehicle has made the care unsafe to drive. They completely reworked where all car control buttons on the main screen were located. They removed essential car function from the main screen. Specifically, windshield wiper control and defroster control are now buried in submenus. I am having to take my eyes off the road for 2-3 continuous seconds to find commands in these submenus and I can't tell you how unsafe this feels. Car windows/windshield fogs up and I can't find the defroster touchscreen button. Suddenly starts raining and I have to scramble to find windshield wiper touchscreen button. The touchscreen buttons for turning on fog lights and regular car lights are buried. This happened with a version 11 software update within the past few days. Before this - no problems. Please help us.

On November 30 at 6pm I was driving north on I-75 in the Tampa area with Navigate on Autopilot activated. I was in the middle lane, it was dark, and there was lots of traffic. My screen asked me to confirm the autopilot request to move to the left lane. I tapped the stalk to confirm. I did not look in the left lane and was not controlling the steering, though my hands were on the wheel. The car immediately turned into the left lane and side swiped a police vehicle. Nobody was injured and the damage to both cars was minor. Previously I had received alerts that my left pillar camera was "blocked", but the alerts went away, so I assumed that there was no problem. When the alerts appeared, auto steer was deactivated, but when the alerts went away auto steer worked again. I do not remember when the first alert appeared, but probably earlier in November 2021. Subsequently, the alerts have appeared and disappeared. I have requested service from Tesla, but the appointment is scheduled for next month. The officer in the police vehicle and two other officers who came to the scene looked at my vehicle and took pictures. I received accident report, Crash Number [XXX] from Hillsborough County Sheriff's Office (Case Number[XXX]), but no citation. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Latest update from Tesla moved commonly used features several layers deep into hard to manage screen menus. e.g windshield wipers. This now requires drivers to take their eyes of the road for several seconds to activate the functions.

Latest Tesla UI update, V11 (2021.44.25.2) is less user friendly, especially for essential control operations while driving. - Front, Rear Defrosters, and Seat Heaters are now buried in multiple tap menus. Windshield wiper adjustment option buried in multiple tap menus or unreliable swipe motion to reveal options. Areas where these buttons used to be are now "blank" spaces that were done for "aesthetics" more than "practical utility". - Menu options and notifications are narrower and too low for quick visbility (e.g. Car alerts, Windshield wiper adjustment). - Speedometer number is too thin and small. - Autopilot notification icon is much smaller, so it is less obvious to the user if the system is active or when it can be activated. - "One tap dashcam recording" now missing on Map screen. "Honking to save clip" may cause confusion to other drivers if wanting to save footage, so that is not a proper solution. - Map at night time is now much harder to see smaller/non main roads. Poor map contrast/visibility - Supercharging locations view requires multiple taps to get to and gives less "map view" of charging stations overall. Compared to one tap or able to persistently see charging locations on the map. - Interface unnecessarily expands all differnet audio source as different "icon buttons", so it may take longer for someone to look and find the correct option - UI mostly requires swiping up/down to expand or close out menus. This is a longer action than pressing an "X" button i

The latest Tesla software update (their “holiday update”) has buried important controls in menus where they are difficult to access. For example, defrost and wiper controls were available directly on the main screen prior to this update. They now require multiple taps to get to with the associated further distraction from keeping eyes on the road. Less critical but oft-manipulated control (such as seat heat) that were are the main screen are also now buried.

Several times I am driving on the Highway at 65 mph and the car decelerates rapidly for no reason while I am in the drive assist mode. I have reported this several times to Tesla through the "report bug" feature in the car. It's very scary and dangerous. Additionally the drive assist mode doesn't work well in dense fog or rain and there should be a warning to that effect.

Side fender cameras quit working intermittently. Tesla repair tech said they need to be replaced and he's been replacing "hundreds" of them.

Safety Issue - A matter of life or death Many times since I’ve owned the Model 3 in late 2018, I have repeatedly contacted the service representatives about the A/C vent blasting out hot air over 90 degrees. I was told a software update will fix the issue. However, many software updates have taken place, it is not fixed. This now looks like a physical issue with the design flaw. This needs to be fixed. It can mean life or death for my family and my dog sitting in the back seats. This issue can be reproduced when I drive the Tesla over a long distance over an hour. Please see other people has already document this issue on YouTube. https://www.youtube.com/watch?v=JudtkliZNjo

Tesla auto pilot does not stay in lane under certain conditions. On the freeway, it failed to recognize plastic reflective stanchions while driving on freeway interchange. The car was making left turn from 101 to 5 north. the car hit the stanchions while making the left turn. I took over the left turn as soon as the car hit the stanchion. The car did not recognize the stations because some stations were missing . The car can make very difficult left tuns on the freeway interchanges. It can make 270 degrees turns. It can make 90 degrees turn at 65 mph and slow down at the last minute to 45 and make the turn without any problem. But it does not recognize stanchion on a left turn. Another problem is AutoSteer in the streets. When passing through an intersection with no traffic , it steers in the Opposition direction lane.This happened about three times. The Autosteer does not recognize the lane in the intersection when the divider lines are missing or there are no other cars to use as a lane reference.

Over the last several weeks there have been numerous phantom braking events when on autopilot. These seemingly happen out of nowhere, various conditions, and for no apparent reason. Some of the braking events are very light and others are harder. I estimate in the last 4-6 weeks I have 2-3 per week while commuting. One almost caused the person behind me to rear end me. I am on software version 2021.32.22 on a 2018 Model 3

Multiple "phantom braking" events while using Tesla's Auto Pilot system. Vehicle, while in Auto Pilot mode, will suddenly aggressively brake for no reason (no road hazards or other imminent dangers). Occurs about once every 50 miles driven with Auto Pilot on. The last incident occurred on 11/14/21

I was driving on interstate, using adaptive speed control but not autopilot. Middle lane. Car suddenly applied brakes. A car was ahead of me but not very close, there was no reason to apply brakes. Slowed down from 65 to 45 very fast, (seatbelt tightened) before I resumed acceleration myself. Lucky I wasn’t rear ended because traffic is usually heavy in that area. I had one passenger who was as surprised as I was. Yes, the car can be inspected. Not reported to Tesla. No warning messages, including didn’t make the loud sound Tesla makes with normal city driving if a car ahead is turning right and I start to accelerate before it has completely left the lane I am in. Tesla cameras are also not seeing cars traveling in my driver side blind spot. They used to show up on the screen but haven’t for months. Tesla cameras also do not see low flat bed trailers (such as empty car carriers) pulled by pickup trucks, common in Ohio. Screen shows the truck but does not show the trailer. I don’t use autopilot because of the blind spot issue, now I’m afraid to use cruise control too.

On enhanced auto pilot highway speeds, the vehicle suddenly breaks, also known as phantom breaking. Extremely dangerous! Tesla service notified, their response “software is in beta, with a recent software update addressing the matter”. 35,000 of driver miles experienced, the auto pilot is extremely glitchy. When the algorithm is to complicated the vehicle well transfer the liability back to the operator with little warning. Their vehicle safety claims are highly overstated. Software updates cannot keep up with outdated hardware.

Every time I make a turn or go over a bump, there is a loud squeaky noise and the tire pressure goes down from 44 to 36 psi. Even when driving straight without anything like a stop or a bump, the squeaky noises happens. The noise comes from the front passenger side.

Car backup camera has been unavailable for use for months. Originally the issue was intermittent and only happened after Tesla alarm system active so Tesla service could not reproduce issue at dealer. They had me perform full factory reset and now issue is constant. Tesla has been unable to fix the issue stating that it is a software problem and engineers will need to create a software patch to correct. Unable to see safely out of back window to backup creating hazardous condition every time car is put into reverse. Have already taken car in for service, performed complete factory software reset, and uploaded all new software per Tesla instructions. They claim there is no fix for my backup camera so I am driving a car with no ability to see when I am in reverse.

Power Conversion System was defective when car brand new and replaced under 50k mile warranty. Now out of 50k mile warranty and Power Conversion System is failing again. Manufacturer service center says this item is customer pay and is just a defective item that is out of warranty for the 1-year replacement warranty, and refuses to cover this repair under the battery warranty where the Power Conversion System is located. Service center states there is nothing the customer did wrong or could do to cause this problem, acknowleges it is a defective part, and insists it is customer pay with no indication of an updated part. What happens when the Power Conversion System fails is the car is stranded and cannot recharge or operate its safety systems. This should be a recall item if it was updated to a newer part correcting defective design. The manufacturer should replace this high voltage and core functionality of the vehicle under its battery warranty where the part is located. It would be highly dangerous for the vehicle owner to replace this part and requires specialist tools to diagnose and replace or repair.

Car caught on fire drove aobut 10 min in the morning average speed was about 10-20mph start smog and car doesn't work anything i got out of the car when smog getting bigger and started burn

VIN: [XXX] I had an accident driving my Tesla model 3 on July 16th. Here is what happened: Driving autopilot at highway speed at ~65 mph Stray wheel/tire came and hit the front center hood/bumper of the car headon The hood flipped open tearing the hinges/struts on both sides of hood; hood lay flat on the front windshield With hood laying flat covering the whole windshield, front visibility became ZERO, also covering front windshield cameras Airbags popped on driver side (steering and below steering), and DEFLATED right away Autopilot did NOT disengage even after airbags deflated; car continued to drive ~65 mph on autopilot Not been able to see anything in the front, with both airbags deflated, and car still on autopilot at ~65mph, I found myself in a very life-threatening situation Eventually pulled the car to the shoulder on the left after changing one lane (still not been able to see anything through the windshield at ~65mph). Requesting: 1. Review and identify what Tesla auto-pilot could have done different and make improvements (since car had data on both sides of the car and front and back, as a computer, it should have at the very least slowed down or braked; or better yet avoid the on-coming wheel all together in that split second) 2. Why didn't the autopilot dis-engage and continued driving? 3. Front hood needs to have two front latches as in other cars - i.e., one main, one backup for situations like these (e.g., like Mercedes); single latch is not enough; both hinge

In a heavy Florida rain this afternoon about 3:30pm EDT I noticed my automatic headlight with windshield wiper function was inop. The lights normally go on with windshield wipers in the past. Upon investigation Tesla has removed this function at least on Model 3 and Y cars for some regulatory reason. It is unsafe to have to go to the touch screen to turn on headlights in this situation. Owners are complaining on forums but i think more drastic action is required.

The contact owns a 2018 Tesla Model 3. The contact stated while driving at 45 to 50MPH in auto-pilot, the vehicle inadvertently veered into the left turn lane but continued straight into oncoming traffic. The contact stated that the vehicle collided head-on with the other vehicle. The contact was unaware of any warning lights or audio warnings. The contact stated that the front driver side and the knee air bags deployed. The contact stated that he sustained chest injures and a scrape on the right wrist and left knee. The contact declined transportation by ambulance so no medical attention was required. The contact stated that the other driver was complaining of pain but also denied transportation by ambulance but informed the contact that she would seek medical attention later. Both divers were seen on the scene by emergency personal. The contact stated that a police report was filed. The vehicle was towed to an impound lot. The vehicle failure cause was not diagnosed or repaired. The contact was awaiting to hear from the insurance company to determine if the vehicle would be a total loss. The manufacturer was made aware of the failure. The contact inquired of the Event Data Recorder (EDR) information from the manufacturer, however, was informed that it would take several weeks for that information to be retrieved and provided. The failure mileage was approximately 16,115. Consumer stated Tesla's messenger, from their Superior, CO office, stated that the Autopilot did not fai

Driver front lower control arm bolt backed themselves out

The Tesla Model 3 manual is unclear on what situations it is appropriate to use various ADAS functions of the car. For instance, on page 86, it says to never use autosteer on city streets or construction zones. Then on page 87 it says "if you choose to use it on residential roads" which should never be acceptable. Then, on page 94, it discusses the use of Traffic Light and Stop Sign control, and how the vehicle will detect and stop for these controls when using autosteer. These are controls which only exist on city streets. It is impossible to utilize this advertised feature while obeying the manual's other limitations. The same conflicts exist in areas such as page 87, where it first says that the vehicle may steer out of a lane to avoid an object, but then immediately warns that that the car will not do this in the very next paragraph. Page 93 warns you to "be ready to assist" as approaching construction zones, not to disable AP like the warning on page 86 requires. With inconsistencies in the manual such as these, it is expected that a user would be confused as to what the capabilities and limitations of the system are, posing a safety hazard. Additionally, the vehicle is capable of enforcing these warnings itself. As described on page 87, the vehicle is aware of the road type it is currently on. Rather than expecting the user to not use it on prohibited city streets, the system should enforce this limitation if it is one the manufacturer actually expects the user to obey.

Car was totaled after uncontrollable acceleration. Air bags were deployed

Had an alert show up: Front Passenger safety restraint system fault | Contact Tesla Service First time was in July 20, 2020; Tesla service added a part under warranty: SERVICE KIT - OCS REWORK(1479982-00-C) Second time was on August 10, 2021; Tesla service wanted to replace the whole seat out of warranty: NA-M3 PASS SEAT ASSY LHD RH PRM PUR BLK No Lumbar(7654324-01-D)

Within the first day, my 2018 Tesla Model 3 lost all instruments, safety indicators, and touchscreen controls while driving on the freeway. The car did this *multiple* times, without warning. Each incident lasted several minutes. It was alarming, and there was no way to tell what systems in the car were working (such as automatic emergency braking or cruise control), and no way to change settings, or even know if the turn signals were working as I tried to exit the highway. The Model 3 has only one screen where everything (including basic instruments) is displayed and most controls are accessed. When the screen freezes, we lose access to basics like speedometer, collision safety or system failure warnings or even speedometer readings, as well as control of headlights, wipers, climate control, lock / unlock, navigation, and many other essential functions. During these failures, we do not know what if any safety systems are still operating. Typically when this problem occurs, the screen "freezes" while driving, without warning or any indication of trouble. The screen remains unresponsive for a lengthy period (typically minutes) until the screen goes completely black for a time, and then eventually a Tesla logo appears, followed by instruments and controls gradually being restored. The car was delivered from the factory to my home in this state, with other obvious defects—Tesla did not permit us to test-drive it. The next night a Tesla technician saw the failure happening in rea

When driving on 1-5, which is The major Expressway connecting San Diego all the way to The Canadian border near Bellingham on a number of occasions when I have had the driving assistance system on, the car has suddenly and rapidly slowed down when there is a gentle incline. This is not a a gradual slowdown but one that is rapid, and one that requires me to push the accelerator so that I am not endangering the occupant of the car behind me,( the car has never come to a complete standstill) this in spite of there being no cars in front. Further this occurs at multiple speeds. This has occurred on a National expressway and as you can imagine there are no steep inclines on 1-5. I read yesterday that there is an investigation on Tesla’s autopilot system and as much as I am appreciative of technology, glitches such as this can be life threatening and my hope is you investigate this feature of Tesla’s autopilot system as well. Please note that the date I wrote below is a random date as this has occurred multiple times. And further, the car did not give me any warning of a malfunctioning component.

I bought the standard autopilot for 2 model 3sI find it highly useful. It keeps me in the middle of my lane. Warns me with loud signal and bright red car marking of cars in my blind spot if it is dangerous to change lanes. Allows me to see clearly all cars around me. It will not allow me to drive without my hands putting active pressure on the steering wheel. I feel that it makes driving much much safer. Driver still needs to pay attention with active pressure on steering wheel.I drive 30,000 miles per year. I paid $3000 extra to buy the autopilot after not having it for the first 6 months. It was well worth the cost.Should be a standard feature on all new cars!!! My wife who drives my other model 3 has had the same experience.

Bolt that held holds the control and subframe came loosened over time. Tesla is saying it is my fault but there are multiple people with the same issue on the internet. Consumer stated back in August 2021, front lateral link separated and caused damage to sub frame. It was determined by Tesla’s service center at the time that this was due to driving conditions but driving on California roads should not cause an issue this damaging. Vehicle was not part of a recall but was repaired. https://insideevs.com/news/509767/tesla-model3-control-arm-fix/ https://insideevs.com/news/438005/upper-control-arm-chronic-defect-model-3/ https://teslamotorsclub.com/tmc/threads/suspension-rattling-sound-turned-out-to-be-a-loose-bolt.185958/ https://teslaownersonline.com/threads/suspension-bolt-not-torqued-tesla-roadside-a-joke.15115/ https://www.insideevsforum.com/community/index.php?threads/another-extremely-poor-tesla-model-3-quality-and-experience.8247/

The 12V auxiliary battery failed around 6:45pm PST on Aug. 8, 2021, causing the car to be unresponsive - Tesla acknowledged this. There was no warning prior to the battery failure. The driver (my wife) was trapped in the car because the electronic door latch would not open and the windows would not retract. My wife was panicked, crying and kicking at the window. I had to break the window to get her out. Tesla replaced the 12V battery as an item under warranty. They believe that I/we should have know about the manual door release to avoid breaking the window. This manual release is unmarked and inconspicuous. Tesla claims that the manual door release is described in the car's user manual; however, the car's user manual is electronic (no hard copy provided) and was not accessible because the car was unresponsive. The user manual can only be accessed from the car's display screen. There is no telephone number to call a Tesla representative and no way to access the user manual via the iPhone application. I had no choice but to break the window. Tesla is aware that their 12V batteries are failing prematurely and are not doing anything to prevent drivers from being trapped inside vehicles. The tow truck driver said he picked up four Tesla cars on Aug 9th for the same battery issue. I spoke to multiple other Tesla owners and none were aware of the manual door release. This includes one of my neighbors who received his Tesla a few months ago. It was not explained during the delivery

I hadn't used the middle seat belt for a couple years. When I had a visitor I tried to use the middle belt, and it pulled right out if the seat. Upon further inspection I found that the back seat (drivers side) latch was also not connected to the vehicle and was only being held in place by the seat cushion. This was only apparent if you lifted up the rear seat cushion. My 5 year old daughter had been riding in this seat for tens of thousands of miles, and had we been in an accident she would have had no protection. I cannot be sure if the belt was never installed at the factory, or was removed during service and not reinstalled by a negligent technician, but a quick Google search showed that I wasn't the only person with this issue. Consumer stated vehicle has been repaired.

Approximately two months before the incident, I started having occasional clicks/clunks/creaking noises when turning the steering wheel at low speeds. By the time I got an appointment and took it to a Tesla service center (Nov 4, 2020), they couldn't reproduce and didn't care to check the suspension beyond a test drive. The noise gets worse, and I schedule another appointment for Dec 16, 2020. During this time, the noise gets even worse, and the car suffers from occasional suspension vibration & shaking. Additionally, the symptoms start to manifest at higher and higher speeds. On Dec 13, 2020, the entire front suspension started to shake at around 35 mph which continued for ~10 seconds until I slowed down. This was just as I left home. I pull over and see the bolts attaching the lower control arm to the subframe on the front passenger side completely loose. Photos attached. If the front suspension had detached where there was more traffic and/or at higher speeds, I could have been in a terrible accident.

The AC system seems to build up moisture in the evaporator or filter every year, and an unbearable smell eventually occurs every time the AC turns on (usually in the warm summer months). While tesla does say they recommend AC system maintenance (cleaning and filter replacement) every two years, the smell should not be the trigger or a symptom. I actually had my car serviced last year for this and paid $180, and the smell is already coming back almost exactly one year later. They are saying this is not a defect, it is something that i will have to pay for each time it occurs.

Https://youtu.be/Q74d_rK5aKk Please find the above YouTube link that has the front camera video at the time crash. Issues: ======= 1.) Tesla auto emergency brake didn't alert or stop. 2.) Obstacle awareness didn't alert or stop the vehicle 3.) Lane keeping assistant didn't alert/warn. All autopilot basic safety settings were enabled.

Computer Box, chip or BRAIN OF THE CAR THAT CONTROLS EVERYTHING. We bought the car in palm spring Tesla Brand New & paid in full amt.. After 5 MONTHS, GLITCH & BLACK SCREEN IS ONE OF THE MANY PROBLEMS. I brought my car to Tesla & told then personally the GLITCH & BLACK SCREEN problem & they said they will RECORD IT IN THEIR SYSTEM. THIS HAPPENED SEVERAL TIMES WITHIN 2YRS OWNING THE CAR. Every time I brought my car to Tesla I always tell TESLA TO CHECK THE BLACK SCREEN & GLITCHING that always happen. All they said IT'S A MINOR PROBLEM JUST REBOOT IT. Sometimes the car SHUTOFF AUTOMATICALLY WITHOUT A WARNING & COME BACK AFTER 10 MINS. TWICE HAPPENED WHEN I WAS DRIVING HIGHWAY 10 IN CA THE CAR SHUTOFF & ALL WENT GONE, NO HAZARD LIGHT, NO LEFT & RIGHT TURN SIGNAL LIGHT, NO BREAK LIGHT, NO HEADLIGHT & BLACK SCREEN APPEARED, MORE.ON JUNE 21, 2021 IT HAPPENED AGAIN WHILE I WAS DRIVING. I was SCARED & I drove my car to the nearest service center in Rancho Cucamonga when it happened. They checked the car & THE PROBLEM WAS COMPUTER OF THE CAR. They told me my car was over 50K MILES & is out of warranty & I have to PAY OUT of POCKET. They told me my car history DOESN'T show record in their system reporting black screen or glitch & they WANT AT LEAST AN EVIDENCE that I SUBMITTED A REPORT to Tesla. I looked at my phone & I FOUND AN EVIDENCE WITH A VIDEO REPORTING TO TESLA BY EMAIL. After they saw STILL DENYING ALWAYS GIVING ME THE RUN AROUND. UNTIL THE MANAGER IN RANCHO CUCAMONGA TOLD ME

The contact owns a 2018 Tesla Model 3. The contact stated while using driving and with the Full self-driving feature activated, the vehicle nearly crashed into other parked vehicles. The contact stated that there was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 21,389.

Car was parked in driveway and spontaneously caught fire at 4am; I suspect that ti was the 12v battery that leaked and corroded and caused a fire after looking at the security footage which showed that the fire originated in the frunk; Tesla say they are unable to find a cause of the fire, It has been 5 months since the incident.

On May 28, 2021 I took my Tesla Model 3 in to have the undercarriage replaced after it came into contact with water and started to separate from the car. Tesla replaced both the front and rear aero shield panels under warranty. I was told this should not happen again as this part is an upgraded version from the original part. Seven days later, the same issue occurred where the part began to separate from the vehicle. This is a potential safety hazard for other drivers if it is not observed to be separating, it can fall off completely and become a flying object or road debris causing an accident for others.