No owner complaints are on file for this vehicle. It has been recalled 2 times.
2 safety recalls
Part 573 reports
Structure18V794000
Filed Nov 9, 20181,275 vehiclesTerex South Dakota, Inc.
Defect. Terex South Dakota, Inc. (Terex) is recalling certain 2017-2018 Terex Digger Derrick vehicles. The guide bar that attaches the pole guide arms to the pole guide tilt bracket may have insufficient welds, possibly resulting in the guide arm falling while in use.
Risk. If the pole guide arm falls, it may strike any nearby personnel, increasing the risk of injury.
Remedy. Terex will notify owners, and dealers will replace the affected guide bars, free of charge. The recall is expected to begin December 14, 2018. Owners may contact Terex at 1-605-882-4000. Terex's recall number for this recall is SN669.
Electrical System17V321000
Filed May 15, 2017444 vehiclesTerex South Dakota, Inc.
Defect. Terex South Dakota (TSD) is recalling certain 2012-2017 Digger Derricks and Aerial Devices, models C4000, C5000, C6000, C7000, General, HR, OM, RM,RMX, SC, SCM, TC, TCX, TL, TM, and XT, built on Freightliner chassis with SmartPlex engine controls. The vehicles have a switch to monitor whether the hood is open or not. If the switch thinks that the hood is open, the vehicle software may disable the Aerial or Digger Derrick remote engine control functions.
Risk. If the hood switch prevents the remote engine controls from shutting the vehicle engine down in the event of a hydraulic issue on the Aerial or Digger Derrick, it may increase the risk of an injury.
Remedy. TSD will notify owners, and dealers will reprogram the vehicles to only disable the engine start function if the switch indicates that the hood is open, free of charge. The recall began on June 28, 2017. Owners may contact TSD Customer Service Department at 1-800-982-8975. TSD's number for this recall is SN659.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 9, 2018. Source: NHTSA Office of Defects Investigation.