Page 2 of 3 · complaints 51–100 of 138

2007 Suzuki XL7 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Fuel/Propulsion System
Filed Nov 21, 2014115,000 milesTX

MY VEHICLE HAD THE INITIAL ISSUE OF THE GAS LEAK ONE WEEK AFTER PURCHASE. MY HEAT STOPPED WORKING IN 2010 AND NOW WHEN THE CAR IS STOPPED FOR GAS, IT WON'T RESTART NORMALLY, HAVE TO TWIST THE KEY IN THE IGNITION SEVERAL TIMES BEFORE THE VEHICLE STARTS. THE ENGINE LIGHT STAYS ON AND NO ONE SEEMS TO KNOW HOW TO GET IT OFF MAKING IT DIFFICULT TO GET MY CAR INSPECTED. ANY RECALLS THAT WOULD EXPLAIN ANY OF THESE ISSUES? *TR

Electrical System
Filed Nov 18, 201460,000 milesFL

IT IS A SHAME THIS VEHICLE HAS NOT BEEN RECALLED FOR ANY OF THE PROBLEMS WE HAVE ENCOUNTERED. 1. STEERING WHEEL IS DIFFICULT TO TURN AT SLOW SPEEDS AND MAKES LOUD RUBBING NOISE. 2. DOOR LOCKS WILL NOT UNLOCK USING KEY FOB. HAVE TO MANUALLY UNLOCK BY HAND FROM THE INSIDE. I CONSIDER THIS A DANGER. 3. VEHICLE WILL NOT MAINTAIN ONE SPEED ON ITS OWN. EVEN WITH CRUISE CONTROL, THE CAR'S POWER DECREASES. I AM PETRIFIED TO PULL OUT IN TRAFFIC WITH THIS CAR. 4. SUNROOF LEAKED ALL OVER INTO THE INTERIOR ELECTRIC DUE TO IMPROPER INSTALLATION FROM THE FACTORY. 5. TURN SIGNAL SWITCH DOES NOT WORK. 6. HEATING AND COOLING SYSTEM DOES NOT WORK PROPERLY. CAN ONLY ADJUST TEMP IF YOU SET IT ON WINDSHIELD DEFROST MODE. 7. REAR END HAS STRANGE BANG COMING FROM IT. DEALER CAN'T DETERMINE ANY PROBLEM. *TR

Fuel/Propulsion System
Filed Nov 6, 2014106,000 milesCA

THIS CAR IS SPILLING FUEL FROM THE FUEL PUMP AND THIS CAN CAUSE A FIRE IN THE CAR AND CAN END UP IN A FATALITY. *TR

Steering
Filed Nov 2, 201411,000 milesFL

VEHICLE WAS NEWLY PURCHASED IN 2007 FROM SUZUKI DEALERSHIP. GRINDING NOISE FROM STEERING WHEEL AFTER 6MONTHS..TOLD THAT IT IS RUBBER RUBBING AGAINST RUBBER. ENGINE LIGHT REMAINS ON AFTER HAVING A PROBLEM WITH STARTING CAR AFTER FUELING. CONSTANT PROBLEM WITH WHEEL ALIGNMENT AND TIRE WEAR. *TR

Air Bags
Filed Oct 23, 2014135,000 milesCA

THE AIR BAG INDICATOR CAME ON AND THEN I NOTICED THAT THE PASSENGER SIDE AIR BAG LIGHT STAYS IN THE OFF POSITION. IT DOES NOT MATTER HOW MUCH WEIGHT IS IN THE SEAT. I HAVE A FRIEND THAT WEIGHS ONLY 120 POUNDS, PLUS TWO FULL GROWN BOYS WHO WEIGHT BETWEEN 130 AND 200 POUNDS. IT DOES NOT MATTER WHO SITS IN THE SEAT OR HOW MUCH THEY WEIGH THE AIR BAG INDICATOR ALWAYS SHOWS IT AS OFF. I CALLED THE DEALER AND WAS TOLD THAT THE FIRST FEE WOULD BE AROUND 150.00 TO DETERMINE THE PROBLEM AND THEN I COULD GET A PRICE FOR THE REPAIR. THIS IS CRAZY BECAUSE I HAVE RESEARCHED AND FOUND MANY OTHERS WITH THE SAME PROBLEM. I ALSO SEE THAT GM IS RECALLING OTHER VEHICLES FOR THE SAME ISSUE BUT NOT THE XL7. I HAVE HAD ISSUES WITH THE PURGE VALUE AND NOW THE AIR BAGS. *TR

Power Train
Filed Oct 21, 2014PR

AUTOMATIC TRANSMISSION FAILED AND WATER PUMP. UPDATED 08/16/2015 *JS

Power Train
Filed Oct 9, 201433,175 milesPR

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE TRANSMISSION HAD FIVE DRIVE GEAR OPTIONS, BUT THE GEAR BECAME STUCK IN ONE OF THEM AND CAUSED THE TRANSMISSION TO FAIL. THE DEALER REPLACED THE TRANSMISSION WITH A USED TRANSMISSION, BUT THE GEAR MADE A LOUD KNOCKING NOISE, OVERHEATED, AND LEAKED FLUID. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,175.

Fuel/Propulsion System
Filed Sep 19, 201497,000 milesIN

WHEN PUT GAS IN DOESN'T START HAS TO HOLD GAS PEDAL DOWN.. DRIVING ON HI WAY GOING 70MPH ON INTERSTATE 69. HAD TO COME TO ABRUPT STOP TRUCK SHUT OFF AND WOULD NOT START FOR FEW MINUTES IN MIDDLE OF HIGHWAY . THIS HAS HAPPENED TWICE SO FAR.AND SOMETIMES WHEN SPEEDING UP IT SMELLS LIKE SOMETHING IS BURNING.THERES OTHER STUFF BUT NOT TOO MAJOR AS THESE ARE. *TR

Steering
Filed Aug 25, 201470,000 milesNY

THE POWER STEERING WENT ON THE VEHICLE EXCEPT WHEN ACCELERATING IN TURNS. TOOK IT TO A GARAGE WHERE THEY REPLACED THE PUMP. AFTER JUST DRIVING FOR 2 MILES THE PROBLEM CAME BACK. I RESEARCHED THE CAR ON THE WEB AND NOTICED I AM NOT ALONE WITH THIS PROBLEM. IT SOUNDS LIKE THAT NO MATTER WHAT I GET FIXED FOR THIS PROBLEM IT WILL JUST RETURN IN A SHORT TIME LATER. IT ALSO SOUNDS LIKE SUZUKI WILL DO NOTHING ABOUT IT. HOW CAN THIS BE ALLOWED? HOW CAN THIS BE SAFE? THERE ARE 80 COMPLAINTS ON HERE FOR A 2007 SUZUKI XL7 AND 25% OF THEM ARE FOR THE POWER STEERING. I'M ALSO AFRAID TO DRIVE MY CAR NOW AFTER READING THE HIGH AMOUNT OF AIRBAG DEFECTS. I AM NOT A RICH MAN. I HAVE A WIFE AND 3 KIDS AND HARDLY ANY MONEY. THIS IS MY ONLY VEHICLE. IF THIS IS A GOVERNMENT RUN WEBSITE THEN HOW COME NOTHING HAS BEEN DONE ABOUT THIS? THERE SHOULD BE A RECALL AND SUZUKI SHOULD BE PAYING FOR IT. SOONER OR LATER SOMEONE IS GOING TO GET SERIOUSLY INJURED FROM THIS PROBLEM. IS THAT WHAT IT TAKES FOR ANY ACTION TO GET DONE? I'M PRETTY SURE THE LAWSUIT FROM AN ACCIDENT WILL COST MORE THAN JUST FIXING ALL THESE VEHICLES. IT'S PRETTY SAD THAT WE ARE MORE WORRIED ABOUT OUR RELATIONSHIP WITH A FOREIGN COUNTRY THAN A FAMILY THAT MAY LOSE A LIFE OR TWO BECAUSE THEY ARE TOO CHEAP TO FIX THEIR PROBLEM THAT EVERYONE, INCLUDING THEM, KNOWS CAME DIRECTLY FROM WHEN THE CAR WAS DESIGNED AND BUILT. IT IS VERY UNDERSTANDABLE THAT CAR PARTS BREAK AFTER AWHILE. WHEN THEY ARE THE SAME CAR PARTS ON 25% OF A CERTAIN MODEL, I

Engine and Engine Cooling
Filed Jul 22, 201462,228 milesGA

ON STRAIGHT AWAY WHEN YOU GET TO ABOUT 45 MPH IT JERKS AND THE MOTOR SPEEDS UP AND ALSO WHEN YOU STOP TO MAKE A RIGHT OR LEFT TURN THE MOTOR SPEEDS UP BUT THE CAR DOES NOT MOVE THEN IT JERKS AND STARTS MOVING. IT HAS MADE ME ALMOST HAVE AN ACCIDENT. NO LIGHTS COME ON TO LET ME KNOW THAT SOMETHING MAY BE WRONG OR THAT IT NEEDS TO BE CHECKED. PRIOR TO THIS I HAVE HAD TRACTION STABILITY PROBLEMS. *TR

Air Bags
Filed Jul 21, 201490,000 milesNY

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE EVAP PURGE VALVE WAS DEFECTIVE. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE WOULD SHAKE AND HAD A LOUD NOISE COMING FROM THE FRONT WHEELS. ALSO, THE CONTACT MENTIONED THAT THE AIR BAG SENSOR HAD MALFUNCTIONED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE FRONT WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Air Bags
Filed May 30, 2014121,897 milesNC

I OWN A 2007 SUZUKI XL7 THE SERVICE AIRBAG LIGHT CAME ON AND AFTER SPENDING A GOOD SUM OF MONEY TO FIND OUT WHY BY A LOCAL CERTIFIED MECHANIC I WAS TOLD THAT THE PASSENGER SEAT SENSOR WAS BAD ??? I CALLED THE LOCAL DEALER AND WAS TOLD THAT THE CONNECTOR WAS UNDER RECALL AND THE SEAT SENSOR HAD ALOT OF BULLETINS TO BRING IT UP AND THEY SHOULD HANDLE IT LEAVING THE VEHICLE WITH THEM I WAITED FOR THE CALL THEY CALLED THE AFTERNOON AND SAID IT WOULD BE $1056 FOR A NEW BOTTOM SEAT AND THE AIRBAG WOULD NOT WORK.SO AT THIS POINT SUZUKI AND ITS PARTNER GM WOULD BE RESPONSIBLE FOR YET MORE INJURIES AND POSSIBLE DEATHS FOR FAILING TO RECALL THE PASSENGER SEAT SENSOR !!!! SHOWING ONCE MORE JUST LIKE THE IGNITION SWITCH THAT MONEY IT COST FOR RECALLS IS MORE IMPORTANT THAT HUMAN INJURIES AND LIVES !!! AS WELL AS CUSTOMER LOYALTY.... I MY SELF HAVE DONE SIMPLE SEARCHES AND FOUND MORE THAN A FEW OUTSIDE OF THIS NHTSA SITE AND THE DEALER ARE AWARE OF THE PROBLEM WITH OUT HAVING TO RESEARCH SO MUCH SO THAT THEY KNEW WHAT I WAS TALKING ABOUT AT THE FIRST MENTION OF IT. ... COME ON THIS IS A AIRBAG ISSUE NOT A BROKEN DOOR HANDLE OR A RATTLE THIS IS SERIOUS !!! *TR

Structure
Filed May 30, 2014121,987 milesNC

THE SUZUKI WINDSHIELD IS LEAKING AND CAUSING THE CAR INTERIOR TO MILDEW AND MOLD THE WINDSHIELD IS A RECALL ITEM BUT WHAT ABOUT THE SMELL AND HEALTH CONCERNS BREATHING PROBLEMS CONSTANT UPPER LUNG INFECTIONS FROM A CAR DEFECT THIS IS A ISSUE. CAR CAN NOT BE SOLD BECAUSE OF SMELL ???? MONEY IS NOT AS BIG OF CONCERN AS HEALTH OF ME AND MY FAMILY ??? SUZUKI SHOULD BUY BACK OR FIX PROBLEM. *TR

Air Bags
Filed May 30, 2014121,897 milesNC

I OWN A 2007 SUZUKI XL7 THE SERVICE AIRBAG LIGHT CAME ON AND AFTER SPENDING A GOOD SUM OF MONEY TO FIND OUT WHY BY A LOCAL CERTIFIED MECHANIC I WAS TOLD THAT THE PASSENGER SEAT SENSOR WAS BAD ??? I CALLED THE LOCAL DEALER AND WAS TOLD THAT THE CONNECTOR WAS UNDER RECALL AND THE SEAT SENSOR HAD ALOT OF BULLETINS TO BRING IT UP AND THEY SHOULD HANDLE IT LEAVING THE VEHICLE WITH THEM I WAITED FOR THE CALL THEY CALLED THE AFTERNOON AND SAID IT WOULD BE $1056 FOR A NEW BOTTOM SEAT AND THE AIRBAG WOULD NOT WORK.SO AT THIS POINT SUZUKI AND ITS PARTNER GM WOULD BE RESPONSIBLE FOR YET MORE INJURIES AND POSSIBLE DEATHS FOR FAILING TO RECALL THE PASSENGER SEAT SENSOR !!!! SHOWING ONCE MORE JUST LIKE THE IGNITION SWITCH THAT MONEY IT COST FOR RECALLS IS MORE IMPORTANT THAT HUMAN INJURIES AND LIVES !!! AS WELL AS CUSTOMER LOYALTY.... I MY SELF HAVE DONE SIMPLE SEARCHES AND FOUND MORE THAN A FEW OUTSIDE OF THIS NHTSA SITE AND THE DEALER ARE AWARE OF THE PROBLEM WITH OUT HAVING TO RESEARCH SO MUCH SO THAT THEY KNEW WHAT I WAS TALKING ABOUT AT THE FIRST MENTION OF IT. ... COME ON THIS IS A AIRBAG ISSUE NOT A BROKEN DOOR HANDLE OR A RATTLE THIS IS SERIOUS !!! *TR

Fuel System, Gasoline
Filed May 25, 201493,000 milesFL

WHEN I FILL UP MY TANK MY VEHICLE HAS TROUBLE STARTING AND ALSO MAKES A NOISE WHILE STARTING.THE TEMPERATURE GAGE NO LONGER WORKS AND THE BLINKER HANDLE HAS TO BE MANUALLY TURN OFF AFTER TURNING.PLEASE LET ME KNOW WHATS GOING ON.THIS SUV NOW HAS 95,000 MILES LOVE IT BUT AM CONCERNED IS THIS A PRICEY REPAIR.NEED TO KNOW IF THERE'S ANY RECALLS FOR MY VEHICLE.A CONCERNED OWNER. *TR

Structure › Body
Filed May 24, 2014105,000 milesSC

AFTER YOUR HAVE THE SUZUKI XL 7 FOR A YEAR OR TWO, WHEN IT RAIN IT WILL RAIN INSIDE THE VEHICLE ON THE PASSENGER SIDE NEAR THE AIRBAG WHICH YOU MAY NOT REALIZE AT FIRST. *TR

Fuel System, Gasoline
Filed Nov 13, 2013TX

2007 SUZUKI XL7. CONSUMER WRITES IN REGARDS TO A DEFECTIVE FUEL PUMP MODULE. *SMD THE CONSUMER STATED HE/SHE DIDN'T RECEIVE A RECALL NOTICE, UNTIL FIVE YEARS LATER, FOLLOWING SUZUKI'S TESTING THAT A DEFECT EXISTED. THE CONSUMER WOULD LIKE TO HAVE THE MATTER INVESTIGATED AND IMPOSE FINES AGAINST GENERAL MOTORS, SUZUKI AND BOSCH, DUE TO THEIR INTENTIONAL CONCEALMENT AND UNTIMELY DELAY AT ISSUING A RECALL. UPDATED 11/18/13 UPDATED 11/25/13

Air Bags1 injured
Filed Nov 8, 201391,000 milesSC

ON AUGUST 27,2013 I WAS DRIVING DOWN THE ROAD WITH MY 5 YEAR OLD SON IN THE BACKSEAT AND WE HEARD A NOISE AND ALL OF THE I DID NOT RUN UP ON THE CURVE. THEY JUST POPPED OUT. LUCKILY MY 5 YEAR OLD DID NOT GET HIT BY THE AIRBAGS. I RECEIVED BURNS ON MY NECK WHERE THE AIRBAGS HIT MY SEATBELT. IN TURN IT BROKE THE DRIVERS SIDE SEATBELT AND THE PASSENGER SIDE SEATBELT. I CALLED SUZUKI AND THEY SENT ME A FORM TO SIGN THAT WOULD RELEASE THEM FROM ALL LIABILITIES AND IF I DID NOT SIGN THE WOULD NOT EVEN LOOK AT MY CAR. I TRIED SEVERAL TIMES TO CONTACT THEM AND WHEN I REFUSED TO SIGN THE PAPER THEY CLOSED THE CASE AND WILL NOT REOPEN IT UNTIL I SIGN THE LIABILITY WAIVER. SINCE THE AIRBAGS DEPLOYED THERE HAVE BEEN THINGS GOING ON WITH MY CAR. IT STEADILY RATTLES, LIKE SOMETHING IS GOING TO FALL OFF. MY DRIVERS SIDE WINDOWS MAKES A BUMP NOISE WHEN I ROLL DOWN OR UP THIS DID NOT HAPPEN UNTIL AFTER THE DEPLOYMENT. THERE ARE SO MANY LITTLE THINGS ITS HARD TO EXPLAIN. MY STEERING WHEEL IS MAKING A WHINY NOISE WHEN YOU TURN IT. I DON'T KNOW IF THIS FROM THE AIRBAGS (PROBABLY NOT) BUT NOW I AM SCARED MY STEERING WHEEL AIRBAG WILL POP WHILE I AM DRIVING AND I WILL GET INTO AN ACCIDENT WITH MY CHILDREN IN THE CAR. SUZUKI IS NOT TAKING RESPONSIBILITY FOR THIS AND THERE IS SOMETHING WITH MY VEHICLE AND I HAVE ALSO FOUND ON THE INTERNET THERE IS OTHERS THAT HAVE DONE THE SAME THING. *TR

Air Bags
Filed Sep 25, 2013146,000 milesAL

SERVICE PASSENGER AIRBAG LIGHT CAME ON AND WON'T GO OFF. *LN UPDATED 1/9/2013 *JS

Air Bags
Filed Aug 22, 201385,000 milesTX

THE AIRBAG LIGHT ON THE PASSENGER SEAT IS ILLUMINATING WHEN OCCUPIED. ACCORDING TO SUZUKI THE SENSING UNIT ARE DEFECTIVE AND NEED TO REPLACED. 2007 SUZUKI XL7 AIR BAGS SERVICE BULLETIN 276881 NHTSA: ACTION NUMBER: 10032752 SERVICE BULLETIN NUMBER: 276881 SEE REPORT DATE: DEC 01, 2009COMPONENT: AIR BAGS SUMMARY: SUZUKI: TECHNICIANS MAY ENCOUNTER AN INTERMITTENT OR CURRENT AIR BAG LIGHT ON IN THE INSTRUMENT PANEL WITH DTC(S) B0012, B0013, B0014, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 OR B0044 SET IN THE SDM (SENSING AND DIAGN. *TR

Air Bags
Filed Aug 9, 201315,791 milesSC

THE AIRBAG SYSTEM HAD TO BE REPLACED AT 16,000 MILES B/C OF WARPING & THE AIRBAGS BEGINNING TO RELEASE. THEN, NOT 1 TIME BUT 3 TIMES THE VISOR ASSEMBLY HAD TO BE REPLACED. AT 26,900 MILES I REPORTED PROBLEMS WITH THE GEAR SHIFT, A/C & RADIO ASSEMBLY & THIS HAD TO BE REPLACED. I REPORTED COMPLAINTS OF HEARING A LOUD NOISE COMING FROM MY STEERING WHEEL COLUMN WHEN DRIVING & THEY STATED THAT IT WAS JUST RUBBER RUBBING UP AGAINST RUBBER. AFTER 30,000 MILES I TOOK IT BACK & COMPLAINED & THEY SAID IT WAS MY STEERING COLUMN & PIN THAT NEEDED TO BE REPLACED & MY WARRANTY FOR THAT PART WAS GONE OFF. I HAD A PROBLEM WITH MY CAR WHEN I FILLED IT UP WITH GAS THE CAR WOULD NOT CRANK PROPERLY & IT RAN RUFF AFTER PUTTING GAS IN. THE DEALERSHIP REPLACED CHAIN ASSEMBLY, TENSIONERS, TIMING CHAIN, PURGE VALVE & ETC. I HAD PROBLEMS WITH THE A/C & HEAT WHEN I TURNED ON THE AIR WITH THE CONTROL HEAT WOULD BLOW OUT. I REPORTED THE PROBLEM BUT THEY SAID THEY COULD NOT DUPLICATE IT & THAT THEY FOUND NOTHING. I HAD PROBLEMS WITH THE CAR BATTERY & THE MECHANICS SAID THE BATTERY WAS FINE BUT I KEPT HAVING PROBLEMS WITH THE BATTERY BEING DRAINED SO I REPLACED THE BATTERY & THE BATTERY TERMINALS. THE ELECTRICAL SYSTEM FOR THE PASSENGER SEAT AIRBAG SENSOR WOULD NOT TURN ON WHEN SOMEONE WAS SITTING IN THE PASSENGER SEAT THE PROBLEM WAS NOT SOLVED & STILL OCCURS. MY CAR HAD TO BE TOWED INTO THE DEALERSHIP B/C THE VEHICLE SHUT DOWN DUE TO SLUDGE IN MY OIL EVEN AFTER HAVING MY CAR SERVICED BY A SUZUKI DEALERSH

Fuel System, Gasoline
Filed Jun 21, 2013WA

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V597000 (FUEL SYSTEM) SEVERAL MONTHS AGO BUT WAS INFORMED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

Fuel System, Gasoline
Filed Jun 3, 201395,000 milesAK

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THERE WAS A STRONG ODOR OF FUEL BEING EMITTED FROM THE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V597000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 130,000. *TR

Engine
Filed Jun 3, 201386,000 milesWV

HAVE HAD VEHICLE THREE YEARS. NOW THEY SAY THE ENGINE IS GONE AND NEEDS REPLACED BUT IS NOT UNDER WARRANTY BECAUSE I HAVE TOO FEW OIL CHANGE RECEIPTS. THIS NIGHT IMPOSSIBLE TO KEEP EVERYONE OF THEM CONSIDERING I DRIVE A GOOD WAYS EVERY DAY. ANY DOCUMENTATION SHOULD BE ENOUGH FOR THE WARRANTY. IT IS A SCAM BY CROOKED DEALERS AND CHEAP PARTS FOR THIS TO HAPPEN UNDER 100,000 MILES. THERE ARE MULTIPLE FORUMS ONLINE WITH SIMILAR PROBLEMS WITH THE SAME VEHICLE. IT IS A CRIME NOONE HAS LAUNCHED A CLASS ACTION LAWSUIT AGAINST THEM YET. I WOULD BE ENTIRELY INTERESTED IN JOINING ONE. *TR

Electrical System
Filed May 31, 2013119,000 milesGA

THERE ARE MULTIPLE ISSUES WITH MY 2007 XL-7. MOST RECENTLY IT'S BEEN THE SMELL OF BURNING WIRES COMING FROM EITHER THE STEERING COLUMN OR UNDER THE DASHBOARD WHICH I WILL NEED TO GET INSPECTED ASAP. I READ ONE OTHER COMPLAINT POSTED ON 2/29/12 STATING THE SAME PROBLEM OF SMELLING BURNING WIRES WHICH ENDED IN THE VEHICLE BEING ENGULFED IN FLAMES AND THE FAMILY RUNNING FOR THEIR LIVES. I'VE ALREADY HAD A SO CALLED TUNE-UP FROM THE LOCAL DEALER ABOUT 1 1/2 YEARS AGO, BUT I NOW HAVE ISSUES STARTING THE VEHICLE WHEN I GET GAS. I HAVE TO PUMP THE GAS PEDAL MULTIPLE TIMES IN ORDER TO START THE SUV AND THEN IT'S A ROUGH IDLE UNTIL I START DRIVING. I GET THE OIL CHANGE REGULARLY, BUT WAS TOLD ON THE LAST OIL CHANGE THE I NEEDED A NEW OIL PAN GASKET BECAUSE OIL WAS LEAKING FROM THE PAN. I ALSO HAD MY BRAKES CHECKED 2 YEARS AGO AND WAS TOLD BY THE MECHANIC THAT I HAVE UNEVEN BRAKE PADS DUE TO THE FRONT BRAKE CALIPERS ENGAGING INCORRECTLY OR ON ONE SIDE OF THE ROTORS. IN ORDER TO REPLACE THE CALIPERS, GET NEW BRAKE PADS AND TURN THE ROTORS ON THE FRONT, IT WOULD COST ME $400+ PER THE MECHANIC WHICH I FELT WAS RIDICULOUS. I'VE NEVER HEARD OF FAULTY BRAKE CALIPERS ON A VEHICLE UNDER 5 YEARS OF AGE AS I BOUGHT MY XL-7 NEW IN 2007 AND THE BRAKE INSPECTION WAS BETWEEN 2009 - 2010. MY WINDSHIELD WIPERS FAILED ONE YEAR TO THE POINT WHERE I NOW HAVE A SCRATCH ON MY WINDSHIELD. I LIKE THE STYLE OF THE XL-7 AND IT'S HORSE POWER AND IT'S NOT FAILED ME ON LONG ROAD TRIPS, BUT THE RECENT ISSUE AND PA

Electrical System
Filed May 31, 2013119,000 milesGA

THERE ARE MULTIPLE ISSUES WITH MY 2007 XL-7. MOST RECENTLY IT'S BEEN THE SMELL OF BURNING WIRES COMING FROM EITHER THE STEERING COLUMN OR UNDER THE DASHBOARD WHICH I WILL NEED TO GET INSPECTED ASAP. I READ ONE OTHER COMPLAINT POSTED ON 2/29/12 STATING THE SAME PROBLEM OF SMELLING BURNING WIRES WHICH ENDED IN THE VEHICLE BEING ENGULFED IN FLAMES AND THE FAMILY RUNNING FOR THEIR LIVES. I'VE ALREADY HAD A SO CALLED TUNE-UP FROM THE LOCAL DEALER ABOUT 1 1/2 YEARS AGO, BUT I NOW HAVE ISSUES STARTING THE VEHICLE WHEN I GET GAS. I HAVE TO PUMP THE GAS PEDAL MULTIPLE TIMES IN ORDER TO START THE SUV AND THEN IT'S A ROUGH IDLE UNTIL I START DRIVING. I GET THE OIL CHANGE REGULARLY, BUT WAS TOLD ON THE LAST OIL CHANGE THAT I NEEDED A NEW OIL PAN GASKET BECAUSE OIL WAS LEAKING FROM THE PAN. I ALSO HAD MY BRAKES CHECKED 2 YEARS AGO AND WAS TOLD BY THE MECHANIC THAT I HAVE UNEVEN BRAKE PADS DUE TO THE FRONT BRAKE CALIPERS ENGAGING INCORRECTLY OR ON ONE SIDE OF THE ROTORS. IN ORDER TO REPLACE THE CALIPERS, GET NEW BRAKE PADS AND TURN THE ROTORS ON THE FRONT, IT WOULD COST ME $400+ PER THE MECHANIC WHICH I FELT WAS RIDICULOUS. I'VE NEVER HEARD OF FAULTY BRAKE CALIPERS ON A VEHICLE BELOW 5 YEARS OF AGE AS I BOUGHT MY XL-7 NEW IN 2007 AND THE BRAKE INSPECTION WAS BETWEEN 2009 AND 2010. MY WINDSHIELD WIPERS FAILED ONE YEAR TO THE POINT WHERE I NOW HAVE A SCRATCH ON MY WINDSHIELD. I LIKE THE STYLE OF THE XL-7 AND ITS HORSE POWER AND IT' HAS NOT FAILED ME ON LONG ROAD TRIPS, BUT THE RECENT ISSUE A

Fuel System, Gasoline
Filed May 31, 2013120,000 milesFL

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE VEHICLE SMELLED OF GASOLINE FUEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE PORT ON THE FUEL PUMP WAS FRACTURED AND LEAKING FUEL. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V597000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 130,000. *TR

Fuel/Propulsion System
Filed Mar 15, 2013FL

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THERE WAS A STRONG ODOR OF FUEL BEING EMITTED FROM THE OUTSIDE OF THE VEHICLE ON THE PASSENGER'S SIDE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE FUEL PUMP WOULD NEED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V597000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE.

Electronic Stability Control (esc)
Filed Feb 27, 201360,350 milesMN

2007 XL7 HAS THE SERVICE TRACTION CONTROL , SERVICE STABILITY CONTROL , AND ENGINE REDUCED POWER, DASHBOARD WARNINGS ON: STORY; 02/15 I WAS DRIVING MY 2007 XL7 AND THE BRAKE PEDAL GOT VERY SENSITIVE AND SHORT AND TIGHT-QUICK GRIPPING/BITING. I HAD TO TOUCH IT EXTREMELY LIGHTLY WHEN STOPPING. A FEW MINUTES LATER THE CAR STARTED TO TUG, AND PULL BACK AND JUST CREATED RESISTANCE AGAINST ME WHEN I WANTED TO GIVE IT GAS. IT WAS SIMILAR TO BAD GAS, LIKE MISSING AND SPUTTERING, BUT IT WAS DIFFERENT BECAUSE THE CAR WAS GIVING ME RESISTANCE, NOT JUST LOSING POWER, I THOUGHT THAT THE BRAKES WERE TRYING TO SEIZE UP. AFTER A STOP LIGHT, I HEADED UP A HILL AND THE CAR JUST FOUGHT ME DOWN TO A DEAD STOP. *TR

Air Bags
Filed Sep 16, 201258,000 milesFL

THE AIR BAG IS MALFUNCTIONING, THE LIGHTS KEPT COMING ON. THE DEALER I BOUGHT THE VEHICLE FROM AGREED TO FIX THE PROBLEM IF I PURCHASED THE VEHICLE. WELL IT WAS TOO EXPENSIVE SO THE ENDED REPLACING THE PASS. SEAT AIRBAG MODULE WITH A USED SEAT FROM ANOTHER USED VEHICLE. THE STEERING WHEEL ALSO MAKES A WHINNING NOISE WHEN TURNING THE WHEEL. THE DEALER TOLD ME IT WAS THE RUBBER RUBBING AGAINST THE COVER. I FOUND OUT FROM A EX-EMPLOYEE OF THE DEALER THAT IT WAS THE STEERING COLUMN NEEDING REPLACEMENT. SINCE THEN EVERY OTHER OWNER I HAVE SPOKEN WITH SAYS THEIR STEERING WHEEL IS THE SAME. SO IT MUST BE A FAULTY STEERING COLUMN IN ALL THESE VEHICLES. BACK TO THE AIRBAG, THE FOLLOWING MONTHS SINCE GETTING MY AIRBAG FIXED, THE DASH LIGHTS NO LONGER CAME ON IN THE VEHICLE. I DID, HOWEVER, NOTICE THAT THE INDICATOR LIGHT WOULD SOMETIMES SAY OFF AND SOMETIMES SAY ON IF I HAD A FRONT SEAT PASSENGER. SEVERAL MONTHS FOLLOWING THIS, I STARTED HAVING A PROBLEM WITH MY VEHICLE GOING DEAD. I TOOK THE COOK TO HAVE IT INSPECTED, EVERYTIME I WAS TOLD THAT THE BATTERY WAS FINE AS WAS THE ALTERNATOR. I STARTED DRIVING WATCHING THE VOLTAGE METER. FINALLY, I REPLACED THE BATTERY. I NO LONGER HAVE A PROBLEM WITH THE CAR DYING ON ME, BUT I DO NOTICE THAT THE VEHICLE VOLTAGE STILL FLUCTUATES FROM 12.3 TO 14.3. WHEN THE FLUCTUATION OCCURS, NOTHING HAS CHANGED AS FAR AS RUNNING EXTRA ACCESSORIES ETC. NOW MY TRACTION SERVICE LIGHT, STABILITY CONTROL LIGHT, ABS LIGHT AND SERVICE AIRBAG LIGHT ARE ALL COMING

Electrical SystemFire
Filed Feb 29, 201241,000 milesGA

FAMILY WAS TRAVELING TO TOWN WHEN WE SMELLED SOMETHING THAT SMELLED LIKE WIRES BURNING. UPON INSPECTING THE VEHICLE, THE SMELL DISAPPEARED. UPON LEAVING THE STOP SIGN WE WERE AT, WE TRAVELED ABOUT A QUARTER OF A MILE & THE DRIVER (MYSELF), STARTED TO SMELL SMOKE. I THEN PULLED OVER TO FURTHER INSPECT THE VEHICLE AT WHICH TIME, I TURNED ON THE OVERHEAD LAMP IN THE VEHICLE SINCE IT WAS STARTING TO GET DARK, & NOTICED THAT THE WHOLE FRONT DASHBOARD AT THIS POINT, WAS GLOWING RED, ORANGE, & BLUE & THICK BLACK SMOKE WAS BOILING UP ON THE ENTIRE INSIDE WINDSHIELD & THAT THE TRUCK ON THE DRIVER'S SIDE WAS FULLY ENGULFED IN FLAMES BEHIND THE DASHBOARD. I IMMEDIATELY GOT MY CHILDREN (TEENAGERS) OUT OF THE TRUCK & LEANED OVER TO GRAB MY PURSE & SAW THAT THERE WAS BLUE FLAMES DRIPPING DOWN FROM UNDER THE DASHBOARD ONTO THE FLOOR WHERE MY FEET HAD PREVIOUSLY BEEN JUST SECONDS BEFORE. WE ALL RAN AS FAST & AS FAR AS WE POSSIBLY COULD AWAY FROM THE VEHICLE TO SAFETY. WITHIN 3 MINUTES OF GETTING SAFELY OUT OF THE TRUCK (BY THE GRACE OF GOD), THE ENTIRE TRUCK WAS FULLY ENGULFED IN FLAMES. THE TRUCKS WINDOWS HAD AT THIS POINT, ALREADY HAD STARTED BLOWING OUT & SHATTERING & IT WAS SHOOTING HUGE BASKETBALL SIZE FIREBALLS OUT OF THE TOP OF THE TRUCK INTO THE FIELDS THAT WERE BESIDE THE ROAD WE WERE ON. THE LOCAL FIRE DEPARTMENT HAD ARRIVED ON THE SCENE AT 4 MINUTES AFTER THE TRUCK HAD CAUGHT ON FIRE, & THE FLAMES WERE NEARLY 30 TO 40 FEET ABOVE THE TRUCK. THE FIRE DEPARTMENT AS WELL AS THE FIRE C

Steering
Filed Feb 21, 201258,000 milesNJ

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT A PARKING SPACE, THE POWER STEERING ASSIST FAILED. THE CONTACT STATED THAT HE COULD HARDLY STEER THE VEHICLE AND WOULD HAVE TO ENGAGE THE ACCELERATOR PEDAL IN ORDER TO REGAIN SOME TYPE OF CONTROL OVER THE STEERING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE RACK AND PINION, AND THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 70,500.

Air Bags
Filed Feb 3, 201279,000 milesNE

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

Engine and Engine Cooling
Filed Feb 3, 2012102,000 milesNC

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL UPON STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE TIMING CHAIN NEEDED TO BE REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE TIMING CHAIN WAS STRETCHED AND THE FAILURE HAD BEEN PRESENT SINCE THE PURCHASE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.

Steering
Filed Feb 1, 201267,000 milesTX

I PURCHASED MY 2007 X7 NEW FROM A DEALERSHIP THAT CLOSED WITHIN 6 MONTHS OF THE PURCHASE (THAT SHOULD HAVE TOLD ME SOMETHING) FORTUNATELY, I HAVEN'T HAD ANY MAJOR ISSUES SINCE THE PURCHASE UNTIL RECENTLY. THANK GOODNESS, BECAUSE THERE ARE ONLY 2 SUZUKI DEALERSHIPS WITHIN 120 MILES OF ME. OVER THE COURSE OF THE LAST SEVERAL MONTHS, THE POWER STEERING HAS BECOME VERY SLUGGISH AND DIFFICULT TO TURN, AND MAKES A LOT OF NOISE WHENEVER I TURN. IN READING THE MANY OTHER VEHICLE COMPLAINTS, I SEE THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL. I'VE BEEN TO ONE OF THE 2 DEALERSHIPS IN ALL OF HOUSTON, TEXAS AND WAS TOLD IT NEEDS A NEW STEERING GEAR BOX, WHICH WOULD RUN ABOUT $800+ . THIS VEHICLE HAS ABOUT 68000 MILES ON IT, AND OF COURSE ALTHOUGH IT HAS AN 80,000 POWER TRAIN WARRANTY, AND DESPITE THE FACT THAT THIS APPEARS TO BE A COMMON PROBLEM WITH THE XL7, SUZUKI WILL NOT COVER THIS PROBLEM UNDER THIS WARRANTY. I HOPE THE NHTSA WILL HELP REPRESENT THE MANY SUZUKI OWNERS WHO ARE BEING SHAFTED BY THIS COMPANY'S APPARENT LACK OF CONCERN FOR THE SAFETY AND WELL BEING OF IT'S CUSTOMERS. THERE SHOULD BE AN IMMEDIATE RECALL OF VEHICLES IMPACTED BY THIS ISSUE. I WILL NEVER BUY A SUZUKI AGAIN! *TR

Visibility
Filed Jan 12, 2012AE

I BOUGHT THIS VEHICLE AND WANT TO KNOW IF IT WAS UNDER A RECALL. *TR

Steering
Filed Jan 5, 201275,000 milesCO

I WAS DRIVING AROUND THE SCHOOL, WAITING TO PICK UP MY KIDS AND WHEN I ATTEMPTED TO TURN THE CORNER MY STEERING LOCKED UP. I COULD HARDLY MOVE THE WHEEL AND COULDN'T FIGURE OUT WHAT HAD HAPPENED. I THOUGHT I HAD SOMETHING CAUGHT IN MY TIRES, WHICH REALLY SCARED ME BEING NEAR A SCHOOL. I GOT OUT AND DIDN'T SEE ANYTHING, BUT WHEN I GOT IN AND CONTINUED TO DRIVE, I COULDN'T STEER WELL AT ALL. AFTER SOME TIME DRIVING WITH THIS CONDITION, I REALIZED THAT I COULD STEER BETTER IF I ACCELERATED INTO THE CURVE, BUT THAT DOESN'T SEEM VERY SAFE, ESPECIALLY ON ICY ROADS. MY STEERING ALWAYS HAD A LITTLE "GROWL" TO IT, BUT WHEN THIS HAPPENED, IT GOT MUCH LOUDER. I HAVE READ ON THIS PAGE AND OTHERS THAT OTHER SUZUKI XL7'S HAVE THIS SAME ISSUE, THERE WAS EVEN A RECALL ON THE 2006 MODEL, BUT THEY ARE NOT HELPING ON THE 2007 MODEL. THIS IS EXTREMELY FRUSTRATING. IT IS A SAFETY HAZARD AND SHOULD BE ADDRESSED. I HAVE THREE KIDS THAT I NEED TO DRIVE AROUND AND I DON'T HAVE MONEY TO KEEP SINKING INTO THIS CAR. I HAD TO REPLACE THE TIMING CHAIN AT 70,000 MILES, WHICH IS ALSO RIDICULOUS. I CONTINUE TO HAVE ELECTRICAL PROBLEMS WITH THIS VEHICLE AS WELL. AT ONE POINT LAST YEAR, MY CAR TURNED OFF WHILE DRIVING 55 MPH. I HAD TO PULL OVER AND TRY TO RESTART IT. AFTER A FEW MINUTES, IT DID START, BUT THEY COULDN'T RECREATE THE PROBLEM OR TELL ME WHAT WAS WRONG. MY BATTERY ALSO KEEPS DYING, THE FACTORY CD PLAYER THINKS IT HAS A CD IN IT AND WON'T WORK, THE TEMPERATURE DISPLAY IS NEVER CORRECT, AND THE FRON

Tires
Filed Dec 28, 201162,000 milesTN

I HAVE A 2007 XL-7 & THE METAL STEM LEADING FROM TPMS SENSOR IN THE TIRE JUST BROKE OFF WHICH RESULTED IN A BLOW OUT ON THE TIRE. HAD I NOT HAVE STOPPED OR BEEN TRAVELING AT A HIGH RATE OF SPEED LIKE ON THE INTERSTATE IT COULD HAVE CAUSED AN ACCIDENT. COULD YOU PLEASE LOOK INTO WHETHER OR NOT THIS IS AN ONGOING PROBLEM. I DID SOME RESEARCH & FOUND SEVERAL BLOGS OF PEOPLE REPORTING THIS TO BE A PROBLEM. THANKS FOR YOUR HELP! *TR

Steering
Filed Nov 11, 201185,000 milesMI

HEARING A NOISE IN THE STEERING, REPORTED TO DEALERSHIP ALONG WITH OTHER SERVICE ISSUES IN FEB. 2011..WAS TOLD THAT SOMETHING WAS GOING ON WITH THE POWER STEERING DID NOT HAVE REPAIRED DUE TO COST QUOTED AT THAT TIME.... REPORTED AGAIN TODAY -11/11/11 AT DEALERSHIP AND AM NOW TOLD THAT THE COMPONENTS IN THE STEERING GEAR ARE BAD, AND IS NOT WARRANTIED. WAS ALSO TOLD THAT THESE COMPONENTS ARE NOT DESIGNED TO GO BAD? WELL WHAT CAUSED IT THEN, AND IF THAT'S THE CASE THEN WHY WON'T SUZUKI DO SOMETHING?? I WAS QUOTED A REPAIR COST OF $800!. CANNOT HAVE REPAIRED TODAY DUE TO THE COST. I ASKED QUESTION IF THE MANUFACTURER WOULD ASSIST WITH THE COST, WAS TOLD NO. I SEE SEVERAL OTHER COMPLAINTS REGARDING THIS SAME ISSUE AND NOTHING IS BEING DONE BY SUZUKI..IS THERE A CLASS ACTION SUIT OUT THERE REGARDING THIS? WHAT CAN WE DO TO GET ONE STARTED. OR MAYBE THIS MAY FALL UNDER THE LEMON LAW? OR WAS THIS EVER A RECALL ISSUE? VERY DISAPPOINTED WITH SUZUKI, I PURCHASED THE VEHICLE BRAND NEW IN 2007 AND HAVE NOT HAD ANY OTHER MAJOR PROBLEMS UNTIL THIS!. ANY FEEDBACK WOULD BE APPRECIATED. THANKS *TR

Latches/Locks/Linkages
Filed Nov 9, 201115,000 milesFL

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STARTED THE IGNITION AND ALL OF THE DOORS AUTOMATICALLY LOCKED AND COULD NOT BE UNLOCKED. AFTER THREE ATTEMPTS, THE DOORS WERE EVENTUALLY UNLOCKED BY A PERSON ON THE EXTERIOR OF THE VEHICLE USING THE KEY FOB. THE VEHICLE WAS NOT DIAGNOSED FOR THE MALFUNCTION. THE CONTACT HAD NOT NOTIFIED THE MANUFACTURER OF THE ONE TIME OCCURRENCE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. UPDATED 12/20/11*LJ UPDATED 01/19/12

Equipment › Appliance › Air Conditioner
Filed Oct 24, 2011100,000 milesSC

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE DRIVER AND PASSENGER SIDE FLOOR BOARD WERE WET DUE TO WATER LEAKING FROM UNDERNEATH THE DASH BOARD. THERE WAS ALSO WATER INSIDE THE FRONT INTERIOR LIGHTING COVER ON THE ROOF OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE AIR CONDITIONER LINES WERE CLOGGED AND HAD TO BE FLUSHED IN ORDER TO REPAIR THE FAILURE. AFTER THE VEHICLE WAS REPAIRED, THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Steering
Filed Oct 18, 201145,000 milesAL

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE STEERING WHEEL WOULD BECOME DIFFICULT TO STEER AND AT TIMES, WOULD EXHIBIT AN ABNORMAL NOISE. THE DEALER DIAGNOSED THAT THE RACK AND PINION WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIR TO THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 60,000.

Electrical System
Filed Oct 13, 201153,000 milesND

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED ALL OF THE GAUGES ON THE INSTRUMENT PANEL FAILED TO FUNCTION. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 53,000.

Steering
Filed Sep 29, 201171,000 milesPA

MY 2007 SUZUKI XL7 WAS BEING SERVICED FOR APPROXIMATELY TWO WEEKS FOR ENGINE TROUBLE. THE DEALER CALLED ME AND STATED THAT DURING A TEST DRIVE THE STEERING HAD SEVERELY TIGHTENED UP AND WAS HARD TO DRIVE. THEY CALLED BACK AND QUOTED THE FIX TO BE ABOUT $2800. THE DEALER STATED THEY HAD SEEN THIS ISSUE BEFORE AND THAT THERE IS A DEFECT IN THE STEERING SYSTEM FOR THE XL7. THEY ALSO TOLD ME THAT SUZUKI WOULD NOT PICK UP ANY OF THE COST FOR THIS REPAIR. I HAVE RESEARCHED ONLINE AND FOUND SIMILAR COMPLAINT FROM MANY 2007 XL7 OWNERS AND EVEN SAW THAT THERE WAS A RECALL FOR STEERING PROBLEMS FOR THE 2006 MODEL YEAR. NEEDLESS TO SAY, I AM VERY DISAPOINTED WITH SUZUKI AND THERE LACK OF ACTION ON THIS MATTER. *TT

Steering
Filed Sep 12, 201157,000 milesPA

TL* THE CONTACT OWNS A 2007 SUZUKI XL7 AWD. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN. THE OWNER NOTICED THAT THERE WAS NO POWER STEERING FLUID IN THE RESERVOIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED HIM THAT HE NEEDED A POWER STEERING PUMP. THE POWER STEERING PUMP WAS REPAIRED; HOWEVER, AFTER DRIVING THE VEHICLE WITHIN A FEW MILES, THE FAILURE OCCURRED AGAIN. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

Electrical System
Filed Sep 12, 201162,000 milesTX

THE ENGINE OVERHEATED DUE TO WIRING SHORTING OUT ON TWO FAN MOTORS. NO FUSE WAS TRIPPED OR LIGHT CAME ON. BOTH MOTORS SHORTED CAUSING THE CONNECTORS IN THE WIRING HARNESS TO MELT. MELTING WAS DISCOVERED BY LOCAL DEALER. THE WIRING IS BEING REMOVED. I HAVE PICTURES AND I HAVE DOCUMENTED THE PROBLEM. THE PARTS BEING KEPT DUE TO SERIOUSNESS OF THE DEFECT. *TR

Equipment
Filed Aug 29, 2011MN

I HAVE A SUZUKI XL7 2007 KEEP MAKING NOISE FROM THE POWER STEERING LIKE 2 PLASTIC SQUCE TO EACHOTHER. I CHECK MY POWER STEERING FLUID STILL LOOKING FULL AND I DON'T KNOW WHY KEEP MAKING NOISE FROM THE POWER STEERING. I DON'T' KNOW ITS GOING TO SAFE TO DRIVE WHILE MAKING NOISE. CAN SOME ONE DO SOMETHING ABOUT IT BECAUSE I HATE IT. I AM GOING TO TRADE FOR NEW CAR AND NOT SUZUKI CAR NO MORE. *TR

Power Train
Filed Aug 10, 201150,000 milesTX

I'M THE ORIGINAL OWNER OF THE 2007 XL7. I PURCHASED MY VEHICLE IN JULY OF 07 AND I HAVE HAD NOTHING BUT PROBLEMS AND COUNTLESS REPAIRS. I HAVE TO DRIVE MY CAR ALOT WITH 5 ACTIVE CHILDREN SO I'M OUT OF WARRANTY. THE FIRST ISSUE STARTED WITH THE ELECTRICAL SYSTEM AT ABOUT 50K MILES THE SYSTEM WOULD SHUT DOWN AND LOCK YOU IN THE CAR THIS WAS THE COMPUTER THAT WASN'T COVERED UNDER THE POWER TRAIN WARRANTY SO IT WAS OUT OF POCKET COST OF ABOUT 1100.00 DOLLARS. I GOT THE CORP OFFICE TO PAY HALF AFTER PUTTING UP A FUSS. THEN THE CHECK ENGINE LIGHT CAME ON RIGHT AFTERWARDS AND HAVE PRETTY MUCH STAYED ON AND IT KEEPS TELLING ME THE GAS CAP IS LOOSE WHICH IT'S NOT BUT I PURCHASED ANOTHER GAS CAP BUT STILL SAME ISSUE. I THEN HAD PROBLEMS WITH THE POWER STEERING HARD TO TURN AND MAKING A LOUD NOISE WHICH WAS ANOTHER OUT OF POCKET EXPENSE OF ABOUT 500.00 AND ABOUT 70K MILES.MY WINDSHIELD WIPER PUMP STOPPED WORKING ALL THE SUDDEN. IT WOULD WORK ON THE BACK WINDOW BUT NOT THE FRONT AND IT HAS PLENTY OF FLUID IN IT. I HAVE NOW ISSUES WITH THE TIMING CHAINS AND THERE ARE THREE DIFFERENT CHAINS ON THE CAR AND ALL WILL NEED TO BE REPLACED AND THIS WILL COST ANOTHER 2500.00 PER THE DEALERSHIP AND ABOUT 15 TO 17 HOURS TO FIX. OVERALL THIS IS THE WORST VEHICLE I HAVE EVER PURCHASED AND I REGRET IT DAILY. THE INSIDE IS MADE OF CHEAP MATERIALS. MY MIRRORS UNDER THE SUNVISORS FELL OF WITHIN THE FIRST TWO MONTHS OF BUYING THE VEHICLE. I WOULDN'T WISH THIS NIGHTMARE ON ANYONE. THIS VEHICLE ISN'T WORTH

Steering
Filed Jul 19, 201143,766 milesCO

I PURCHASED MY XL7 NEW FROM SHORTLINE SUZUKI IN 2009. IT HAS 43,000 MILES ON IT AND IT HAS DEVELOPED A NOISE IN THE STEERING COLUMN, I HAD THE DEALERSHIP CHECK THE ISSUE AND WAS TOLD THE STEERING RACK NEEDED REPLACEMENT, I HAVE DRIVEN THIS VEHICLE FOR ONLY 2 YEARS!! THIS IS A DEFECT, NOT AN ISOLATED INCIDENT, AS MANY HAVE COMPLAINED HERE AND IN THE SUZUKI FORUMS. I ALSO HAVE HAD WATER LEAK INTO THE VEHICLE FROM THE SUN ROOF AS REPORTED BY ANOTHER OWNER. I CANNOT EXPRESS HOW DISAPPOINTED I AM WITH THE QUALITY OF THIS VEHICLE. I PURCHASED NEW SO I WOULD NOT HAVE SPEND TIME IN THE SHOP, YET I HAVE HAD A MYRIAD OF ISSUES. *KB

Steering
Filed May 28, 201148,000 milesPA

MY 2007 SUZUKI XL7 (48,000 MILES) HAS BECOME VERY DIFFICULT TO STEER, WHICH HAS ALSO BECOME A SAFETY ISSUE. RESEARCH HAS TOLD ME THAT, WHAT SEEMS TO BE A VERY SIMILAR, IF NOT EXACT, PROBLEM EXISTS WITH THE 2006 MODEL. SUZUKI APPARENTLY WAS NOT WILLING TO FIX THE 2006 PROBLEM FREE OF CHARGE INITIALLY BUT IN SOME CASES, AFTER MULTIPLE COMPLAINTS, DID. THIS STEERING PROBLEM SHOULD NOT BE AN ISSUE ON A CAR WITH 48,000. I WILL BE CALLING SUZUKI AND HOPEFULLY GET SOME RESULTS BEFORE SOMETHING SERIOUS OCCURS. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Suzuki XL7 → · Every XL7 year → · How the figures are calculated →