Owners filed 50 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 5 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Suspension
8
0
0
0
Suspension › Front
5
0
0
0
Exterior Lighting › Brake Lights › Switch
3
0
0
0
Engine and Engine Cooling › Engine
3
0
0
0
Vehicle Speed Control
2
1
0
1
Structure › Frame and Members
2
0
0
0
Power Train › Transfer Case (4-wheel Drive)
2
0
0
0
Power Train › Manual Transmission › Floor Shift Assembly
2
0
0
0
Power Train › Manual Transmission
2
0
0
0
Equipment › Appliance › Air Conditioner
2
0
0
0
5 safety recalls
Part 573 reports
Exterior Lighting09E012000
Filed Apr 7, 200916,270 vehiclesSabersport
Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Filed Oct 15, 19998,408 vehiclesAmerican Suzuki Motor Corp.
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES HAVE AN INOPERATIVE BRAKE LAMP-ACTUATING SWITCH. IF THE BRAKE LAMP-ACTUATING SWITCH DOES NOT FUNCTION PROPERLY WHEN THE BRAKE PEDAL IS DEPRESSED, THE BRAKE LIGHTS MAY BE INOPERATIVE. ON VEHICLES EQUIPPED WITH AUTOMATIC TRANSAXLE, A FAILURE IN THE BRAKE LAMP-ACTUATING SWITCH MAY ALSO PREVENT SHIFTING OUT OF PARK. THIS DOES NOT COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk. IF THIS WERE TO OCCUR WHILE THE VEHICLE WAS IN MOTION AND ANOTHER VEHICLE WAS FOLLOWING CLOSELY, A VEHICLE CRASH COULD OCCUR.
Remedy. DEALERS WILL REPLACE THE STOP LAMP SWITCH ASSEMBLY.
Filed Jun 28, 19991,273 vehiclesAmerican Suzuki Motor Corp.
Defect. VEHICLE DESCRIPTION: 2-DOOR PASSENGER VEHICLES. DURING PORT INSTALLATION OF REAR STEREO SPEAKERS, THE VEHICLES WIRING HARNESS COULD HAVE BEEN PINCHED BETWEEN THE REAR STEREO SPEAKER AND SPEAKER RETAINING PLATE.
Risk. AN ELECTRICAL SHORT COULD OCCUR DUE TO THE PINCHED WIRES.
Remedy. DEALERS WILL INSPECT THE POSITION/CONDITION OF THE REAR WIRING HARNESS AND REPAIR THE WIRING HARNESS, IF NECESSARY.
Seat Belts › Front › Anchorage99V155000
Filed Jun 28, 19991,273 vehiclesAmerican Suzuki Motor Corp.
Defect. VEHICLE DESCRIPTION: 2-DOOR PASSENGER VEHICLES. DURING PORT INSTALLATION OF REAR STEREO SPEAKERS, THE FRONT SEAT BELT LOWER ANCHOR BOLTS WERE REMOVED TO FACILITATE THE REAR SPEAKER INSTALLATION AND MAY NOT HAVE BEEN TORQUED TO SPECIFICATION AFTER INSTALLATION OF THE SPEAKERS.
Risk. IN THE EVENT OF A CRASH, THE SEAT BELTS MAY NOT PROPERLY RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.
Remedy. DEALERS WILL RETORQUE BOTH OF THE FRONT SEAT BELT LOWER ANCHOR BOLTS TO SPECIFICATION.
Steering › Steering Wheel/Handle Bar98V324002
Filed Feb 9, 199938 vehiclesAmerican Suzuki Motor Corp.
Defect. VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE COUPLING THAT CONNECTS THE STEERING COLUMN SHAFT TO THE INTERMEDIATE STEERING SHAFT IS CRACKED. THIS COULD ALLOW THE STEERING SHAFTS TO SEPARATE.
Risk. IF THIS WERE TO OCCUR WHILE THE VEHICLE WAS IN MOTION, A LOSS OF STEERING CONTROL COULD OCCUR INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE STEERING SHAFT COUPLING.
What owners reported
Newest filings
Vehicle Speed ControlCrash1 injured
Filed Aug 9, 2010AL
TL*THE CONTACT OWNS A 1999 SUZUKI VITARA. WHILE DRIVING AT AN UNKNOWN SPEED THE VEHICLE ACCELERATED ON ITS OWN. WHEN THE CONTACT APPLIED THE BRAKES THEY FAILED TO ENGAGE. THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO A TRUCK AND CAUSED SERIOUS DAMAGES TO THE VEHICLE. THE CONTACT SUSTAINED A TORN LIGAMENT TO HER ARM, SKIN TISSUE INJURIES, AND A CONCUSSION. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTICE FOR THE ACCELERATOR PEDAL AFTER THE CRASH OCCURRED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE DEALER WAS NOT NOTIFIED. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN. UPDATED 11/08/10 * BF UPDATED 11/10/10
Structure › Frame and Members
Filed Apr 1, 2010235,300 milesWI
WHILE DRIVING AT NIGHT, BRAKES WERE APPLIED IN AN EMERGENCY STOP TO AVOID HITTING A DEER RUNNING ACROSS THE HIGHWAY. THERE WAS A LOUD BANG NOISE FROM THE FRONT OF THE CAR.ANCHOR FOR THE RIGHT "A" ARM IS RUSTED OUT IN THE FRAME FRONT CROSS MEMBER CAUSING THE VEHICLE TO DIVE TO THE LEFT AND INTO THE ONCOMING LANE OF TRAFFIC WHEN THE BRAKES WERE APPLIED TO AVOID HITTING A DEER CROSSING THE ROAD. FRAME CROSS MEMBER AND RELATED PARTS WILL HAVE TO BE REPLACED. VEHICLE IS NOW UNSTABLE GOING DOWN THE ROAD.
Structure › Frame and Members
Filed Aug 18, 2008125,000 milesNY
FRONT SUSPENSION CROSSMEMBER HAS RUSTED THROUGH ON MY 1999 SUZUKI VITARA. THE CHEVROLET TRACKER, WHICH IS THE SAME CAR HAS HAD A SAFETY RECALL DUE TO THIS ISSUE. THIS POSES A SIGNIFICANT SAFETY CONCERN! *TR
Structure
Filed Aug 18, 2008128,000 milesNY
TL*THE CONTACT OWNS A 1999 SUZUKI VITARA. WHILE THE CONTACT WAS REPAIRING THE BRAKES, HE DISCOVERED CORROSION ON THE FRONT CROSS MEMBER (FRAME). THE CONTACT IS A MECHANIC AND STATED THAT IF THE FRAME COMES APART, IT CAN CAUSE THE FRONT SUSPENSION TO FAIL. THE DEALER STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WOULD NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 128,000.
Steering › Column
Filed Jul 9, 2008138,000 milesMA
TL*THE CONTACT OWNS A 1999 SUZUKI VITARA. THE CONTACT STATED THAT HE HAS EXTREME DIFFICULTY TURNING THE STEERING COLUMN BECAUSE IT REMAINS IN A FIXATED POSITION. HE INSPECTED THE STEERING FLUID AND CONCLUDED THAT THE LEVELS WERE NORMAL. THE DEALER STATED THAT ALTHOUGH HE WAS EXPERIENCING THE SAME FAILURE MENTIONED IN NHTSA CAMPAIGN ID NUMBER 98V324002 (STEERING:WHEEL AND HANDLE BAR), THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 138,000.
Engine and Engine Cooling › Engine
Filed Dec 15, 2004100,000 milesPA
WHILE DRIVING 35 MP ENGINE LOCKED UP. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP REPAIRED THE PROBLEM ONCE, BUT IT WAS NOT RESOLVED. *AK....*AK
Air Bags › FrontalCrash1 injured
Filed Nov 18, 2004FL
WHILE DRIVING AT 45 MPH A COLLISION OCCURRED, CONSUMER'S VEHICLE HIT ANOTHER VEHICLE IN THE REAR. UPON IMPACT, AIR BAG DID NOT DEPLOY. CONSUMER SUSTAINED BAD INJURIES. *AK
Fuel System, Gasoline
Filed Nov 17, 2004RI
THE CONSUMER EXPERIENCED THE SAME PROBLEM AS STATED IN RECALL 04V427000. THE CONSUMER CONTACTED THE SUZUKI CORPORATION, AND WAS TOLD THAT HE WAS A PART OF THE RECALL. THEN, SUZUKI TURNED AROUND, AND TOLD THE CONSUMER THAT HE WAS NOT A PART OF THE RECALL. *AK THE CONSUMER FELT THAT BEING EXCLUDE FROM THE RECALL WAS UNFAIR AND THAT THE ONLY DIFFERENCE WAS THAT THE RECALL WAS FOR THE 6 CYLINDER AND NOT THE 4 CYLINDER. *SC *JB
Suspension
Filed Apr 9, 20046 milesAZ
1999 VITARA HAS LOUD VIBRATION BETWEEN 55 TO 65 MPH. HAVE TO DRIVE BELOW OR ABOVE MPH RANGE TO STOP VIBRATION. SAFETY ISSUE. NUMEROUS OTHER COMPLAINTS ON FILE. FEEL INVESTIGATION IS WARRANTED.*AK
Exterior Lighting › Brake Lights › Switch
Filed Jan 5, 2004AZ
BRAKE LIGHTS KEPT BLOWING OUT ON THEIR OWN. THE BRAKE LIGHTS FAILED SIX TIMES. DEALER WAS CONTACTED. *AK
Vehicle Speed Control › Cruise Control
Filed Oct 22, 200342,214 milesVT
WHILE DRIVING AT 75 MPH WITH THE CRUISE CONTROL ON, THE VEHICLE BECAME STUCK IN CRUISE MODE. WHEN TRYING TO DISENGAGE THE CRUISE CONTROL, THE CONSUMER WAS UNABLE TO DO SO. THE CONSUMER STRUGGLED TO APPLY THE BRAKES, FINALLY GETTING THE VEHICLE TO SLOW DOWN ENOUGH TO SHUT THE IGNITION OFF. THE VEHICLE WAS RESTARTED, AND THE CRUISE CONTROL WAS STILL ACTIVE. THE CONSUMER HAD TO PHYSICALLY PULL THE GAS PEDAL FROM THE FLOOR OF THE VEHICLE. THE DEALER AND MANUFACTURER HAD NOT BEEN NOTIFIED. *AK *SCC *JB
Power Train › Manual Transmission › Floor Shift Assembly
Filed Jun 1, 2003NC
THE TRANSMISSION DID NOT EASILY GO INTO 3RD GEAR. THERE WAS A HORRIBLE VIBRATION AND NOISE WHEN DRIVING DOWN THE ROAD AND A FEELING OF LOSS OF CONTROL OF THE VEHICLE WHEN TRAVELING ON THE HIGHWAY. *TT
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Jun 5, 2002DE
FROM DAY ONE, THE BELT ON THE CAR MADE A CHIRPING NOISE. THE CAR HAD GONE BACK TO THE DEALER ON 4 DIFFERENT OCCASSIONS-AND AS OF RIGHT NOW, THE BELT HAS BEEN CHANGED THREE DIFFERENT TIMES, BUT THE NOISE CONTINUES. WHEN IT RAINS, IT GETS A VERY LOUD SQUEAKY NOISE. ADDITIONALLY, THE CHECK ENGINE LIGHT CAME ON RIGHT AFTER PURCHASE. I TOOK THE CAR BACK TO THE DELAER AT LEAST TWICE, AND I WAS TOLD IT WAS THE SENSOR, BECAUSE THE ENGINE WAS FINE. HOWEVER, THE CHECK ENGINE LIGHT CONTINUED TO COME ON OCCASSIONALLY OFF AND ON. I HAD CONSISTENT OIL CHANGES AND SCHEDULED MAINTENANCE DONE, BUT LAST WEEK, ENGINE CHECK LIGHT STARTING FLASHING. COME TO FIND OUT, THE #3 CYLINDER GOING INTO THE ENGINE WAS GONE. I WAS TOLD THIS HAD TO BE AND ON-GOING PROBLEM-IT DID NOT HAPPEN OVER NIGHT. EVIDENTLY, THERE WAS A PROBLEM EXACTLY ALL THE TIMES THE LIGHT CAME ON. AS A RESULT, I HAD TO PAY OVER $2000 TO GET THE CAR FIXED. *AK
Suspension
Filed May 16, 2002CA
VEHICLE SWERVES AT ANY SPEED, IT'S DIFFICULT TO CONTROL VEHICLE, ALIGNMENTS HAVE BEEN DONE AND TIRES WERE REPLACED, HOWEVER DID NOT REMEDY THE PROBLEM.*JB
Fuel System, Gasoline › Fuel Injection System
Filed Aug 20, 2001NJ
CONSUMER RECEIVED RECALL NOTICE, CONSUMER WILL ATTACH COPY TO COMPLAINT FORM FOR FUEL PIPE HOSE IN THE BEGINNING OF JULY, DEALER NOTIFIED CONSUMER TWICE ON 7-25-01, AND 8-20-01 BECAUSE THE PARTS WERE NOT AVAILABLE, DEALER NAME SANSONES, AUTO MALL RT 21, WOODBRIDGE PHONE# 732-815-0500.*AK CONSUMER STATES AS OF OCTOBER 4,2001 NO ARRANGEMENTS HAVE BEEN MADE BY DEALER TO REPLACED PARTS.*JB
Suspension › Front
Filed Jul 26, 2001AZ
SINCE PURCHASE CAR HAS EXHIBITED SERIOUS VIBRATION THROUGHOUT VEHICLE AT ABOUT 40 MPH AND CRUISE CONTROL UNIT OPERATES ERRATICALLY AFTER A DOWNSHIFT IS REQUIRED-SUZUKI FACTORY REPRESENATIVE ORIGINALLY SAID A NEW TYPE ECM WOULD CORRECT THE CONDITIONS BUT LATER SAID NO SUCH PART EXISTED AFTER THE DEALER HAD ORDERED IT AND WAITED TWO MONTHS FOR IT TO BE DELIVERED AND INSTALLED IN MY VEHICLE- SUZUKI SUBSEQUENTLY AUTHORIZED BALANCING THE TIRES, REPLACING THE CRUISE CONTROL MODULE, REPLACING THE DRIVESHAFT, AND REPAIRING THE DIFFERENTIAL, AND INSPECTION OF THE FRAME AND CROSSMEMBERS ALL TO NO AVAIL AS THE PROBLEMS STILL EXIST AND ARE GETTING WORSE. I HAVE EXPRESSED TO SUZUKI MY CONCERN OF A CAUSAL RELATIONSHIP BETWEEN VIBRATION AND METAL FATIGUE AND COMPONENT FAILURE AND MY CONCERN AS TO THE SAFETY OF MY VEHICLE AND SUZUKI RESPONDED TO THE DEALERSHIP BY TELEPHONE ON 07/27/01 INSTRUCTING THE DEALER TO MAKE NO REPAIR ATTEMPT AS THE VEHICLE IS "OPERATING AS DESIGN AND INTENT". ON THAT SAME DAY ANOTHER SUZUKI VITARA OWNER WAS AT THE SAME DEALERSHIP EXPERIENCING SIMILAR PROBLEMS AND WAS ALSO INFORMED BY THE SERVICE MANAGER(TOM COLGLAZIER) AND ASSISTANT SERVICE MANAGER(STEVE COOK) THAT SUZUKI WOULD AUTHORIZE NO REPAIR ATTEMPTS TO THEIR VEHICLE EITHER. AS SUZUKI IS UNWILLING TO VOLUNTARILY CORRECT THESE SERIOUS SAFETY ISSSUES CONCERNING THEIR VIATRA PRODUCT LINE I FEEL AN INVESTIGATION AND POSSIBLE RECALL ACTION IS WARRANTED.*AK
Power Train › Axle Assembly
Filed Jul 17, 2001NJ
WHILE DRIVING 65 MPH PASSENGER'S SIDE REAR AXLE BROKE AND TIRE COMPLETELY CAME OFF, CAUSE UNKNOWN. NO COLLISION/ INJURIES OCCURRED. *AK *SLC
Suspension › Front
Filed Jul 13, 2001IL
WHEN DRIVING OVER 50 MPH VEHICLE STARTS TO RATTLE AND SHAKE. IT SEEMS AS IF CAR IS GOING TO LOSE CONTROL. HAVE BEEN COMPLAING SINCE I PURCHASED VEHICLE BUT NO RESOLUTION AS OF YET. DO NOT WANT TO DRIVE AND CAR LOOSE CONTROL. WOULD LIKE FOR AN INVESTIGATION TO SEE IF PROBLEM WOULD CAUSE CRASH. I HAVE NOT HAD A RESPONSE FROM SUZUKI AS OF YET.
Equipment › Appliance › Air Conditioner
Filed May 25, 2001MI
AIR CONDITIONER FAILED TO WORK PROPERLY. IT WOULD BLOW HOT INSTEAD OFF COOL AIR. TOOK VEHICLE TO GET PART FOR AIR CONDITIONER & WAS INFORMED THAT PART WAS DEFECTIVE AND ON BACK ORDER. *AK
Power Train › Manual Transmission
Filed May 8, 2001NY
TRANSMISSION DOES NOT SHIFT INTO GEAR. DEALER HAS ATTEMPTED TO REPAIR VEHICLE.*AK CONSUMER STATES TRANSMISSION HAS FAILED TO WORK PROPERLY SINCE PURCHASE DATE, WHILE TRAVELING ON HIGHWAY TRANSMISSION WOULD NOT GO INTO 5TH GEAR, MAKING IT IMPOSSIBLE TO MERGE INTO TRAFFIC, CONSUMER WAS INFORMED BY DEALER THAT THEY WOULD REPLACE THE TRANSMISSION BUT IT WOULD TAKE THREE WEEKS FOR THE TRANSMISSION TO COME IN AND ONE WEEK TO REPLACE, WHEN CONSUMER PICKED UP VEHICLE HE WAS TOLD THAT A RECIEPT WAS UNAVAILABLE AND ONE YEAR LATER WHEN HE OBTAINED A RECIEPT STATING THAT TRANSMISSION WAS REBUILT AND NOT REPLACED, CONSUMER STATES BETWEEN 3-23-2000 AND 3-16-2001 IT BECAOME DIFFUCULT TO DOWN SHIFT INTO 3RD GEARAND IMPOSSIBLE TO GO INTO REVERSE.*JB
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 7, 2009. Source: NHTSA Office of Defects Investigation.