Owners filed 5 complaints about this vehicle with federal regulators, most often about the fuel system, gasoline › fuel injection system. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Fuel System, Gasoline › Fuel Injection System | 2 | 0 | 0 | 0 | |
| Engine and Engine Cooling › Engine › Gasoline | 1 | 0 | 0 | 0 | |
| Engine and Engine Cooling › Engine | 1 | 0 | 0 | 0 | |
| Electrical System | 1 | 0 | 0 | 0 |
TL* THE CONTACT OWNS A 2012 (NA) SUZUKI V-STROM. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V878000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
WHILE THE MOTORCYCLE WAS STILL UNDER WARRANTY SINCE DAY ONE THERE HAS BEEN A HESITATION FROM 3000-4000 RPMS. IT WAS TAKEN TO 2 DEALERS AND NO REMEDY WAS FOUND. I WAS TOLD BY BOTH SERVICE MANAGERS THAT THIS WAS A KNOWN PROBLEM AT SUZUKI FOR THIS PARTICULAR MODEL, AND THAT THERE IS CURRENTLY NO CURE. THE MOTORCYCLE IS UNSAFE TO OPERATE AND COULD LEAD TO AN UNAVOIDABLE ACCIDENT. THE CYCLE NOW HAS 4500 MILES ON IT. *AK
WHILE RIDING AT A STEADY RPM, THE MOTORCYCLE STALLED INTERMITTENTLY. PROVIDE FURTHER DETAILS. *JB
MOTORCYCLE MISSES AND HESITATES DOR OPERATION BETWEEN 3,000 AND 4,000 RPMS WHEN WARM. SOMETIMES STALLS. PROBLEM IS WELL DOCUMENTED IN INTERNET USER GROUPS. BIKE HAS BEEN TO DEALER TO BE FIXED. DEALER SAYS HE TALKED WITH SUZUKI AND THE BIKE IS RUNNING AS GOOD AS ITS GOING TO WITHOUT GOING AFTERMARKET AND INSTALLING EQUIPMENT THAT WILL VOID WARRANTY. COULD BECOME DANGEROUS AS HESITATION AND STALLING IS MOST NOTICABLE IN HEAVY TRAFFIC AND INTERSECTIONS.*AK
VIOLATION OF MAGNUSON MOSS WARRANTY ACT, UCC AND CALIFORNIA CODE PURCHASE OF 2004 SUZUKI DL1000.*MR THE MOTORCYCLE WAS DELIVERED ON 6/11/2004. UPON DRIVING THE MOTORCYCLE THE E CONSUMER NOTICED THAT HE MOTORCYCLE WAS MISSING, SURGING AND HESITATION ONCE THE VEHICLE WAS AT OPERATING TEMPERATURE. THE MOTORCYCLE ALSO STOPPED OPERATING WHILE SHIFTING FROM SECOND TO THIRD GEAR DURING ACCELERATION FROM A STOP. THE DEALER ATTEMPTED TO CORRECT THE PROBLEM BUT WAS NOT SUCCESSFUL. ON THE SECOND ATTEMPT THE SERVICE MANAGER INDICATED THAT THEY WERE NOT SUCCESSFUL BUT THAT HE MANUFACTURER HAD GIVEN THEM SOME TEST TO RUN. THE DEALER THEN DETERMINED THAT THEY MAY HAVE DETERMINED THE PROBLEM BUT HAD TO ORDER THE PART NECESSARY TO FIX THE MOTORCYCLE. THE CONSUMER REQUEST A REFUND FOR THE COST OF THE BIKE SINCE THE DEALER CANNOT DETERMINE THE CAUSE OF THE PROBLEM. *NM
5 of 5 complaints, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.