PURCHASED SX4 2007 SUZUKI 5/31/07. ALSO PURCHASED 60 MONTH/$50,000 MILE WARRANTY FOR $645.00 AT TIME OF PURCHASE. ON 12/9/2010 AT 52,000 THOUSAND MILES (2,000 MILE OV. WARRANTY), PASSENGER AIR BAG LIGHT CAME ON. MADE APPT. TO TAKE VEHICLE TO DEALERSHIP 12/22/10. TOLD SENSOR WAS BAD AND COST APPROXIMATELY $1,000.00 TO REPAIR. FOLLOW-UP CALL TO DEALERSHIP PRODUCED OFFER TO REPAIR AT 1/2 THE PRICE ($500.00)! ! FAMILY HAS PURCHASED MULTIPLE VEHICLES AT DEALERSHIP. THIS OCCURRED 2,000 MILES (NOT EVEN ONE OIL CHANGE) OVER WARRANTY WHEN VEHICLE WAS ONLY 3 1/2 YEARS OLD. DAUGHTER COMMUTES TO COLLEGE/HOME IN THIS VEHICLE, AND TO WORK/HOME. RARELY HAS PASSENGERS IN VEHICLE! CALLED AMERICAN SUZUKI AT 1-800-934-0934. OPENED A CASE. TOLD TO GET BACK IN TOUCH WITH DEALERSHIP TO PROVIDE THEM WITH CASE NUMBER. TOLD TECHNICAL MANAGER WOULD REVIEW OUR CASE. TOLD DEALERSHIP MAY COVER PART, LABOR, OR BOTH; AND WE WOULD HEAR SOMETHING WITHIN 48-72 HOURS. CONTACTED BACK BY DEALERSHIP RESTATING ORIGINAL OFFER. CALLED AMERICAN SUZUKI BACK. TOLD OUR WARRANTY HAD EXPIRED, AND THE DEALERSHIP'S OFFER WAS A "GOOD WILL" GESTURE. TOLD DEALERSHIP NOT REQUIRED TO DO ANYTHING. WELL, WE ARE NOT REQUIRED TO PURCHASE ADDITIONAL SUZUKI VEHICLES, OR TO GET RIPPED-OFF BUYING $645.00 GOOD-FOR-NOTHING EXTENDED WARRANTIES WITH $100.00 DEDUCTIBLES WHICH SHOULD NOT BE NEEDED, AND USUALLY AREN'T--UNTIL THEY'RE EXPIRED. AIR BAGS ARE A SAFETY ISSUE, AND SENSOR SHOULD BE A RECALL ITEM. NOT SURE IF AIR BAG SYSTEM WILL WORK A
2007 Suzuki SX4 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
PASSANGER AIRBAG GOES OFF. *TR
I BOUGHT A 2007 SUZUKI SX4 NEW. AT ABOUT 55000 MILES, THE DRIVER'S SIDE AIRBAG LIGHT CAME ON. I DID A QUICK, OR SO I THOUGHT, SCAN FROM A SNAP ON OBD2 SCANNER, JUST TO FIND OUT, THAT THE DEALER IS THE ONLY ONE WHO CAN SCAN THESE CARS. SO I LOOKED ON THE INTERNET FOR A SOLUTION, TO FIND OUT THAT THERE ARE ALOT OF PEOPLE WITH THE SAME PROBLEMS. I CALLED THE DEALER TO ASK ABOUT THE SITUATION, SEEING AS HOW VIRGINIA HAS STATE INSPECTIONS, AND THE LIGHT CAN NOT FLASH OR STAY ON, AND WAS TOLD THAT I COULD BRING IT IN AT A "STARTING COST OF $80" FOR A SCAN TO FIND OUT THE PROBLEM. "IT WILL ONLY BE A COUPLE HUNDRED DOLLARS IF ANYTHING SLID UNDER THE SEAT AND CAUSED THE WIRES TO COME OUT OF THE CONNECTOR.", IS THE NEXT THING I WAS TOLD. AFTER THAT, SEEING AS HOW I LOOKED ON LINE, I ASKED ABOUT THE SEAT CUSHION ISSUES THAT I HAVE READ SO MUCH ABOUT, AND WAS TOLD, " THAT WOULD BE EXPENSIVE". I DO NOT UNDERSTAND HOW THIS CAN BE AS BIG OF A PROBLEM, AND WE THE CONSUMER ARE RESPONSIBLE FOR THEIR FAULTY EQUIPMENT. I ALSO HAD TO ASK IF THE AIRBAG SYSTEM WAS STILL ACTIVE, AND WAS TOLD "NO. IF THE SYSTEM HAS A FAULT, IT SHUT OFF THE WHOLE THING". SO MY FAMILY'S SAFETY HAS NO BEARING ON THEIR WALLET. AS LONG AS THEY GET YOUR MONEY THEY DON'T CARE? SO BEING AS UPSET AS I WAS I FOUND THE U.S.A. CORPORATE NUMBER AND CALLED TO TELL THEM THE PROBLEM AS WELL AND WAS TOLD, "CONTACT YOUR DEALER, THERE IS NOTHING I CAN DO FOR YOU."
2007 SUZUKI SX4: NAGUABO, PR. AIR BAG LIGHT AND FRONT PASSENGER SENSING SYSTEM INDICATORS STAY ON. TOOK TO DEALER, COMPUTER RESET DONE. LASTED ONLY 4 DAYS, AIR BAG SYS FAULT LIGHTS ON AGAIN. TAKEN BACK TO DEALER, SERVICE DEPT SAID THE FRONT PASSENGER SEAT AIR BAG SENSOR WAS FAULTY. MILEAGE 54,442 NOT COVERED UNDER WARRANTY. OVER $2,000 TO FIX ISSUE. THIS MUST BE A FACTORY DEFECT THAT SOMEHOW APPEARS AFTER YOUR WARRANTY EXPIRES. THIS IS A SAFETY ISSUE. *TR
TL*THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED AND STAYED ON. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX MONTHS PRIOR TO THE FAILURE WHERE THE COMPUTER WAS RESET AND A SENSOR REPLACED UNDER WARRANTY. THE VIN WAS UNAVAILABLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
THIS ISSUE DEALS WITH THE PASSENGER AIRBAG SENSOR IN MY 2007 SUZUKI SX-4. THE SENSOR FIRST STARTED GIVING ME PROBLEMS ABOUT A YEAR AGO. I TOOK THE CAR IN TO BILL SIEDLE'S SUZUKI WHERE THEY RESET THE LIGHT. I WENT ONLINE AND BEGAN READING THRU THE BLOGS AND NOTICED THAT THIS APPEARS TO BE A COMMON PROBLEM THAT MANY SUZUKI SX-4S ARE HAVING. RECENTLY I TOOK MY CAR IN FOR SOME WARRANTY WORK REGARDING CONCERNING THE TRANSMISSION. WHEN I GOT MY CAR BACK THE AIRBAG SENSOR LIGHT WAS ON AGAIN. I MENTIONED IT TO THE SERVICE REPRESENTATIVE WHO EXPLAINED TO ME THAT IT WAS A DEFECT WITH A SENSOR IN THE PASSENGER SEAT AND BECAUSE THE CAR WAS OUT OF ITS BUMPER TO BUMPER WARRANTY I WOULD HAVE TO PAY FOR THE EXPENSES MYSELF. THE SENSOR BY ITSELF COST AN AMAZING $2400. I CONTACTED SUZUKI IN CALIFORNIA TO SEE WHAT COULD BE DONE. THEY HAD ME CONTACT SOMEONE AT BILL SIEDLE'S SUZUKI AND REQUEST A GOODWILL SERVICE. THEY DENIED THE GOOD WILL SERVICE. COINCIDENTLY, I DROVE A 2009 SUZUKI SX-4 WHILE VACATIONING IN PUERTO RICO AND IT ALSO HAPPENED TO HAVE THE SAME ISSUES. IT'S EVIDENT THAT THERE IS AN ISSUE WITH THIS SENSOR AND SUZUKI REFUSES TO CORRECT IT. I'VE HAD NUMEROUS ISSUES RELATING TO MY SUZUKI RANGING FROM COSMETICS TO MECHANICAL ISSUES, EVEN THE SENSORS IN THE TIRES WHICH MONITOR TIRE PRESSURE ARE BROKEN AND NOW MY TPMS LIGHT IS CONSTANTLY LIT ON MY DASHBOARD. I DO HAVE 90,000 MILES ON MY CAR BUT I KEEP IT IN PRISTINE CONDITION AND ANY OF THE MECHANICS WHO HAVE WORKED ON THE CAR CAN TESTIFY T
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE AIR BAG WARNING LIGHT ILLUMINATED AND THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER ADVISED THAT THE PASSENGER AIR BAG SENSOR WOULD NEED TO BE REPLACED. THE DEALER ALSO ADVISED THAT HE COULD NOT CONFIRM THAT THE AIR BAGS WOULD OPERATE IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 67,000.
FAILURE OF AIRBAG SYSTEM DUE TO FAILURE OF THE OCCUPANCY CONTROL MODULE. THIS SHUTS DOWN THE ENTIRE PASSENGER RESTRAIN SYSTEM FOR ALL AIRBAGS. A QUICK REVIEW OF THE INTERNET REVEALS THIS TO BE A COMMON PROBLEM. WWW.SX4CLUB.COM/FORUMS. PLEASE SEARCH SX4 AIRBAG LIGHT. *TR
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT WAS DRIVING AT APPROXIMATELY 40 MPH, AS HE CAME TO A STOP SIGN AND DEPRESSED THE BRAKE PEDAL, THE BRAKES DID NOT OPERATE. THE CONTACT STATED THE ENGINE STARTED REVVING UP FAST. HE PUT THE VEHICLE IN NEUTRAL AND THE ENGINE STARTED REVVING FASTER. HE TURNED THE ENGINE OFF AND THEN BACK ON AND THE VEHICLE OPERATED NORMALLY. HE TOOK THE VEHICLE TO THE DEALER AND AFTER FIVE WEEKS THE DEALER CALLED HIM ON MARCH 19TH, AND TOLD HIM TO PICK UP THE VEHICLE BECAUSE THERE WAS NOTHING WRONG WITH IT. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK. THE FAILURE AND CURRENT MILEAGES WERE 21,000. UPDATED 07/19/10 *BF UPDATED 07/21/10.*JB
1. DRIVING WITH CRUISE CONTROL ENGAGED IN HILLY TERRAIN. 2. WHEN DRIVING WITH CRUISE CONTROL ENGAGED, IN HILLY TERRAIN, IF THE HILL IS STEEP ENOUGH THAT THE TRANSMISSION DOWNSHIFTS TWICE, UPON REACHING THE CREST OF THE HILL OR OTHERWISE LEVELING OUT, THE CRUISE CONTROL DOES NOT RETURN THE CAR TO THE SET SPEED, BUT WILL CONTINUE TO ACCELERATE THE CAR TO FOUR MILE PER HOUR OR MORE OVER SET SPEED. AS I HAVE NOT YET LET THE VEHICLE GO COMPLETELY THROUGH IT MAXIMUM OVER-ACCELERATION, FOUR MILE OVER IS ALL I CAN REPORT. HAVE NOT HAD THAT MANY OPPORTUNITIES TO EXPERIENCE THIS, SINCE DON'T DRIVE UNDER THESE CONDITIONS VERY OFTEN. IT IS CONSISTENT IN ITS OCCURRENCE. THE OVER-ACCELERATION CAN BE VERY DISCONCERTING, AND, SINCE IT OCCURS IN HILLY TERRAIN, CAN, IF IT IS NOT A KNOWN ISSUE TO THE DRIVER, COULD PUT THEM IN DANGER OF LOSING CONTROL OF THE VEHICLE. THE OVER-ACCELERATION ALSO OCCURS WHEN THERE IS A SINGLE DOWN-SHIFT OF THE TRANSMISSION, BUT IS NOT AS SEVERE, BEING ONLY IN THE RANGE OF TWO MILES PER HOUR. STILL, I DON'T THINK THERE SHOULD BE ANY OVER-ACCELERATION OF ANY MAGNITUDE. 3. TALKED TO THE SERVICE MANAGER AT THE DEALER WHERE I PURCHASED THE CAR, AND HE INDICATED THAT THIS IS A KNOWN ISSUE AND THAT THERE WERE NO PLANS FOR ANY REPAIRS. UPSETTING, BUT, SINCE I KNOW THIS WILL HAPPEN, I CAN HANDLE IT. GIVEN THE TOYOTA ISSUE, THOUGH, I FEEL OBLIGED TO REPORT THAT THIS OCCURS, IT IS A KNOWN ISSUE TO THE MANUFACTURER, AND THAT THERE ARE NO PLANS FOR A FIX. *TR
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. WHILE DRIVING APPROXIMATELY 30 MPH THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. HE HAD TO TURN OFF THE ENGINE TO RESET THE WARNING MESSAGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, AND THE TECHNICIAN CONCLUDED THAT THE AIR BAG CONNECTOR MODULE FAILED. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 56,000. THE CURRENT MILEAGE WAS 64,000.
THE FRONT PASSENGER WEIGHT SENSOR FOR THE SRS AIRBAG SYSTEM HAD BEEN INTERMITTENTLY GOING ON AND OFF WITH SOMEONE IN THE SEAT AND OUT OF THE SEAT. THIS BEGAN WITHIN 100 MILES OF OWNERSHIP, AND OCCURRED VERY FREQUENTLY. THE DEALER COULD NEVER REPLICATE THIS. THEY STATED THE SYSTEM WAS DESIGNED TO WORK THAT WAY EVEN WHEN A 300 LB. TECH WAS SITTING IN THE SEAT AND THE LIGHT CAME ON SHOWING THE AIRBAG SYSTEM OFF. THE SENSOR IS NOW COMPLETELY OUT, AND THE AIRBAG LIGHT IS ON ALONG WITH THE PASSENGER SEAT BELT INDICATOR BOTH STAY LIT CONTINUALLY. NOW THAT THE SENSOR IS COMPLETELY OUT I AM OUTSIDE OF MY 36,000 MILE WARRANTY AND AM NOW IN MY EXTENDED WARRANTY I PURCHASED AT THE TIME I BOUGHT THE SX4. THE EXTENDED WARRANTY WILL NOT COVER A NEW SENSOR WHICH HAS BEEN QUOTED TO ME AT $2,600.00. THEY ARE SNEAKING THROUGH A LOOP HOLE THAT EXCLUDES THE AIRBAG SYSTEM AFTER AN ACCIDENT. IN WHICH THEY WON'T PAY IF THE AIRBAG HAS BEEN DEPLOYED. I AM NOW STUCK WITH A CAR THAT HAS AIRBAGS THAT MAY OR MAY NOT DEPLOY AT ANYTIME. I WAS TOLD CHANCES ARE IN AN ACCIDENT THEY WILL NOT DEPLOY. THIS IS A HUGE SAFETY CONCERN. I HOPE TO NEVER HAVE AN ACCIDENT, BUT IF YOU HAVE A SAFETY SYSTEM YOU WANT IT TO WORK. THIS IS A COMMON PROBLEM FOR THE SUZUKI SX4'S. VERY FEW SX4'S DO NOT HAVE THIS ISSUE. AND GIVEN LONG ENOUGH THE AIRBAG SYSTEM WILL SHUT DOWN IF THE SENSOR IS NOT REPLACED, AND IF THIS HAPPENS OUTSIDE OF THE MANUFACTURER WARRANTY YOUR STUCK DRIVING A TICKING TIME BOMB. I SIMPLY HOPE I'M NOT DRIVING DO
AT RANDOM TIMES, MY PASSENGER AIR BAG LIGHT WILL COME ON WHILE SOMEONE IS SITTING IN THE SEAT. THE PERSON WILL THEN HAVE TO MOVE AROUND IN THE SEAT TO GET THE LIGHT TO TURN OFF. SOMETIMES IT TAKES MORE THAN TEN MINUTES. I HAVE BROUGHT THE COMPLAINT TO A SUZUKI DEALERSHIP, AND THEY CLAIM THAT THE PROBLEM IS NORMAL. I DON'T FEEL THAT THIS SHOULD BE RIGHT, AS IF AT THE TIME THE AIR BAG LIGHT WAS ON, AND THERE WERE TO BE A ACCIDENT, THE AIR BAG WOULD NOT DEPLOY, POSSIBLY CAUSING GREAT HARM TO THE PASSENGER I WOULD HAVE IN THE VEHICLE. *TR
I BOUGHT MY SX4 2007 SUZUKI NOV 2007. I HAVE HAD PROBLEMS WITH GAS FUMES INSIDE CAR, TOOK IT TO SERVICE SAID THERE WERE NO LEAKS. STILL SMELLS ON OCCASIONS. TOOK CAR TO SERVICE 3 TIMES THE HAD IT FOR 7 DAYS AND COULD FIND NO PROBLEM. IT IS THE WORST CAR I HAVE EVER HAD FOR POOR GAS MILEAGE. AND ALSO THE PASSENGER AIRBAG LIGHT COMES ON CONSTANTLY. WAS TOLD PASSENGER MUST NOT BE SITTING IN SEAT RIGHT, GIVE ME A BREAK!!!!. I WOULDN'T RECOMMEND THIS CAR. *TR
MANUFACTURING DEFECT IN SX4. *TR
CONDENSATION IS BUILDING UP INSIDE THE AC UNIT THAT IS LOCATED BEHIND THE DASH ON THE PASSENGER SIDE INTERIOR. WHEN THE A/C IS OPERATING, IT DRIPS AND WHEN IT IS BEING DRIVEN, IT FLOWS A STEADY STREAM OF WATER, WHICH CONTINUES AFTER THE VEHICLE IS SHUT OFF FOR ABOUT 2 MINUTES. *TR
THE PAINT ON THIS CARE IS OF VERY POOR QUALITY AND CHIPS DOWN TO THE BARE METAL QUITE EASILY CAUSING RAPID OXIDATION TO THE EXPOSED AREAS. *TR
TL*THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG SENSOR ACTIVATED SPORADICALLY WHEN A PASSENGER IS SEATED IN THE SEAT. HE TOOK THE VEHICLE TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE THE FAILURE. THEY STATED THAT THE PASSENGER SENSOR AIR BAG WAS WORKING AS DESIGNED. THE FAILURE MILEAGE WAS 100 AND CURRENT MILEAGE WAS 7,800.
TL*THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATES AND INDICATES THAT THE AIR BAG IS OFF. HE TOOK THE VEHICLE TO THE DEALER TWICE, BUT THE FAILURE REMAINS. HE ALSO STATED THAT THE BRAKES EXTEND TO THE FLOOR WHEN TRYING TO STOP THE VEHICLE. THE BRAKES HAVE TO BE PUMPED IN ORDER TO STOP. THIS FAILURE OCCURS AT ANY SPEED. THE DEALER REPLACED THE MASTER CYLINDER. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 11,000 AND FAILURE MILEAGE WAS 15.
MY SUZUKI SX4 IS NOW 4 MONTHS AND 2500 MILES OLD. THE AIRBAG OFF LIGHT WILL COME ON INTERMITTENTLY WHEN AN ADULT PASSENGER IS SEATED IN THE FRONT PASSENGER SEAT. THE DEALER COULD NOT DUPLICATE THE PROBLEM BY PLACING A 240LB TECHNICIAN IN THE PARKED CAR. THE DEALER ALSO ACKNOWLEDGED THAT THIS OCCURS ON MANY SUZUKI VEHICLES. A CALL TO SUZUKI AMERICA RESULTED IN NO ACTION, SIMPLY BEING TOLD THAT IS THE WAY IT IS DESIGNED. SOUNDS TO ME LIKE IT IS DESIGNED TO KILL SOMEONE. *TR
TL*- THE CONTACT OWNS A 2007 SUZUKI SX4 ,AND STATED THAT WHEN SHE PULLED OPEN THE DOOR IT ALMOST KNOCKED HER OUT COLD, THE TOP POINT OF THE DOOR DUG INTO HER FOREHEAD. THE FAILURE MILEAGE WAS 400 MILES, THE CURRENT MILEAGE WAS 1,800 .*AK UPDATE 4/23/07*TR
PURCHASED VEHICLE 11/24/06 NOT 1 WEEK OLD AND TPMS LIGHT ON 12/6/06 THEY RESET IT ON 12/11/06 LIGHT WENT ON AGAIN PER SERVICE TECH WHEEL SENSOR NOT COMMUNICATING THEREFORE REPLACED SENSOR, HOOKED UP TO SCANNER AND CLEARED CODES ROAD TESTED OK, 12/13/06 LIGHT WENT ON AGAIN PER SERVICE TECH THEY SPOKE WITH SUZUKI TECH LINE AND THE COMPUTER DID NOT REGISTER THE SENSORS, REGISTERED THE SENSORS CALIBRATED THEM AS WELL AND ROAD TESTED SO FAR SO GOOD. 2ND PROBLEM, ON 2/1/07 MY ENGINE LIGHT WENT ON THEY REPROGRAMMED ECM FOR THIS CODE AS PER TBS TS0111286R (NOT SURE WHAT THAT MEANT BUT THE LIGHT WENT OFF). ALSO WHILE ON YOUR SITE I SAW A COMPLAINT IN REFERENCE TO THE PASSENGER AIR BAG LIGHT GOING ON AND OFF. I TOO HAVE SEEN THIS LIGHT GO ON A COUPLE OF TIMES AND WILL CONTACT MY DEALER ONCE AGAIN TOMORROW. *JB
1) NORMAL DRIVING WITH SEATED ADULT PASSENGER 2) PASS AIR BAG OFF LIGHT CAME ON. NUMEROUS TIMES BETWEEN OCTOBER 7 2006 AND CONTINUING UNTIL YESTERDAY ( JANUARY 14, 2007). 2A) CONTRAST TO POOR TO SEE ABOVE MENTIONED LIGHT IN SUNLIGHT. 3) NOTHING AFTER THREE TRIPS TO THE REPAIR SHOP AND SEVERAL OTHER REQUESTS FOR THE DEALER AND AMERICAN SUZUKI TO REPAIR THE PROBLEM. *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Suzuki SX4 → · Every SX4 year → · How the figures are calculated →