Filed May 19, 2014184,244 vehiclesSuzuki Motor of America, Inc.
Defect. Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2004-2008 Forenza vehicles, and 2005-2008 Reno vehicles manufactured from September 1, 2003, through July 30, 2008. In the affected vehicles, heat may be generated in the headlamp switch or daytime running light (DRL) module which could melt the headlamp switch or the DRL module.
Risk. If the heat generated within the headlamp switch or DRL module located on the left side of the steering column melts the headlamp switch or DRL module, there is an increased risk of a fire.
Remedy. Suzuki will replace the signal switch and add a jumper relay kit and will replace the DRL Module in teh instrument panel harness. Suzuki distributed to owners an interim letter on July 30, 2014. The recall began October 29, 2014. Owners may contact Suzuki at 1-800-934-0934. Suzuki's number for this recall is XA.
All 1 campaign on file, newest first.
What owners reported
Newest filings
Electrical System
Filed Sep 25, 2022PA
Every neutral safety switch made for this vehicle is faulty be driving down the road it'll switch from drive to neutral or any other gear I've had it go into reverse while going 50 mph down the road I've replaced this part five times still have same problem part works for about a month then goes out. Other times transmission won't even go into drive have to screw with shifter to get it to go into gear May last for about a mile and jumps back out of gear. Next problem computer tells me throttle positioning sensor is out car works fine at first then starts to rev around 5-6k or it to rev to half a grand and stall while driving down the road.
Engine
Filed May 20, 201995,566 milesNC
I BOUGHT THE CAR FROM A DEALERSHIP MCCANN CAR LOT IN SPARTA NC MCCANN TOLD ME IT WAS THE BEST CAR ON THE LOT HE DROVE ME THROUGH TOWN TELLING ME THERE WAS NO PROBLEM WITH THE CAR THEN LET ME DRIVE IT A SHORT DISTANCE INSURED ME THE CAR WAS IN PERFECT CONDITION WHEN I DROVE THE CAR HOME AFTER WE WENT TO GET INSPECTED WHICH NOTHING WAS CHECKED JUNIOR MCCANN TOLD THEM NOTHING WAS WRONG THE DRIVER SIDE HEADLIGHT MELTED THE COVER NOW CAN'T DRIVE THE CAR BECAUSE THE HEATER SMELLS SO BAD I GOT SICK FROM INHALED THE ODOR I REPORTED THIS TO JUNIOR MCCANN HIS REPLY WAS I WAS SMELLING SOMETHING HE DIDN'T SMELL MY HUSBAND ALSO SMELLED THE ODOR AND GOT BAD HEADACHE HE NEVER ONCE SAID THERE WAS A RECALL ON THIS CAR
Exterior LightingFire
Filed Jul 24, 201880,121 milesCO
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. WHILE DRIVING 25 MPH, THE CONTACT NOTICED SMOKE AND FLAMES COMING OUT THE DASHBOARD ON THE DRIVER'S SIDE OF THE VEHICLE WHILE THE DAYTIME RUNNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THERE WERE NO INJURIES. AN UNKNOWN DEALER STATED THAT THE DAYTIME RUNNING LIGHT MODULE CAUGHT ON FIRE AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS REPAIRED, BUT THE CONTACT THOUGHT OTHERWISE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,121. THE VINE WAS NOT AVAILABLE.
Engine
Filed Jun 14, 2018129,000 milesTN
"TAKATA RECALL" GEAR SHIFT KEEPS SLIPPING AND MAYBE THE CAUSE OF NEEDING A NEW TRANSMISSION. HAD TO TURN CAR OFF IN MIDDLE OF TRAFFIC BECAUSE GEAR SLIPPED. WHEN CAR WAS IN DRIVE A SYMBOL POPPED UP WITH A D WITH A LINE THOUGH IT! TOOK IT TO O'REILLY AND PUT IT ON MACHINE ABOUT 3WEEKS AFTER THE FIRST TIME IT HAPPENED AND IT READ SOME CODES ABOUT GEAR AND TRANSMISSION AND AN EMPLOYEE THERE SAID GEAR SLIPPING COULD HAVE BEEN THE CAUSE OF ALL THE OTHER PROBLEMS!
Electrical SystemFire
Filed Sep 22, 2017120,000 milesFL
I WAS DRIVING HOME FROM WORK AND SMOKE STARTING TO COME INSIDE THE CAR FROM THE DRIVER SIDE VENTS. I PULLED OVER AND LET THE SMOKE AIR OUT AS I CALLED A TOW TRUCK. ON THE TOW TRUCK AT THE POOLER PARKWAY EXIT OFF OF I-16, THE CAR ALARM WAS GOING OFF, THE LIGHTS WERE FLASHING, AND THE CAR WAS COMPLETELY FILLED WITH SMOKE. THE TOW TRUCK DRIVER PULLED OVER, RAN TO THE CAR ON THE TOW TRUCK BED, OPENED THE DRIVER SIDE DOOR AND SAW FLAMES ENGULFING THE PANEL UNDER THE STEERING WHEEL. HE GRABBED THE FIRE EXTINGUISHER AND PUT OUT THE FIRE AND DISCONNECTED THE BATTERY. DURING THIS TIME, I WAS IN THE CAB OF THE TOW TRUCK. CAR WAS THEN CONSIDERED A LIABILITY, THEREFOR WAS NOT ALLOWED AT THE TOW TRUCK YARD OR MY APARTMENT COMPLEX. THE TOW TRUCK DRIVER TOWED THE CAR TO DAN VADEN CHEVROLET, WHERE I HAD BEEN CONTACTING THEM FOR TWO WEEKS REGARDING THE PART I GOT A NOTICE ON ABOUT THE RECALL.
Electrical SystemFire
Filed Jul 30, 2017TX
THE CAR WAS PARKED IN THE DRIVEWAY. IT SPONTANEOUSLY CAUGHT ON FIRE, BURNING THE ENTIRE DASH ON THE DRIVERS SIDE. THE CAR IS A TOTAL LOSS. THE CAR WAS NOT RUNNING AT THE TIME AND HAD BEEN SITTING UNOCCUPIED FOR A COUPLE OF HOURS. THE SMOKE FROM THE ELECTRICAL FIRE BLACKENED THE WINDOWS ON THE ENTIRE CAR. THE SPEEDOMETER AND ALL OTHER GUAGES ON THE DASH WERE COMPLETELY MELTED AND THE DASH BURNED ALL THE WAY BACK TO THE FIREWALL. IT APPEARS TO HAVE STARTED IN OR RIGHT AT THE STEERING WHEEL.
Air Bags
Filed Jul 17, 2017VA
THE TRANSMISSION RANGE SENSOR HAS GONE OUT ON THE VEHICLE. I HAVE SPOKEN TO MANY OTHER OWNERS SUZUKI VEHICLES AND THEY TO ARE HAVING TO REPLACE TRANSMISSION RANGE SENSORS. DEALER SERVICE CENTERS ACKNOWLEDGE THAT THIS PART BREAKS OFTEN AND THEY KEEP EXTRA IN STOCK. THIS ISSUE WILL BEGIN WITH CAUSING VEHICLES TO SHIFT ROUGH AND END WITH VEHICLES NOT BEING ABLE TO SHIFT OUT OF OR INTO PARK. THE AIRBAG AND SEAT BELT LIGHT WILL NOT GO OFF. WE HAVE BEEN TOLD THAT IT IS THE CUSHION SENSOR AND WILL COST $1500 TO REPLACE. AGAIN, AFTER SPEAKING WITH OTHER SUZUKI CAR OWNERS, THEY TOO HAVE HAD TO DEAL WITH THIS ISSUE. SUZUKI ISSUED A RECALL FOR THIS ISSUE FOR SOME VEHICLES BUT NOT VEHICLES THAT HAVE BEEN IMPACTED HAVE BEEN RECALLED AND OWNERS ARE BEING CHARGED TO REPLACE THIS DEFECTIVE PART. SUZUKI HAS BEEN MADE AWARE OF THESE ISSUES BY OTHER OWNERS AND HAVE COVERED REPAIR COSTS FOR A FEW, BUT HAVE CHOSEN NOT TO ISSUE A RECALL FOR ALL AFFECTED VEHICLES.
Service Brakes
Filed Jul 11, 2017113,448 milesTX
MY CAR START AND DRIVE WHEN I DROVE AND THEN STOP HARD BY ITSELF LIKE BRAKE. I COULD NOT KEEP PRESS GAS WHEN ITSELF STOP HARD. ON ROAD.
Power Train
Filed Dec 8, 201653,000 milesIL
TRANSMISSION REGULATION SENSOR - CAR JUMPING OUT OF GEAR WHILE DRIVING. DANGEROUS VERY DANGEROUS. *TR
Electrical System
Filed Oct 20, 2016FL
ELECTRICAL DOOR LOCKING SYSTEM MALFUNCTIONING, DOORS WILL NOT REMAIN LOCKED, HAS CONSTANT CLICKING AND UNLOCKING ALL DOORS WHEN I LOCK THE CAR.
Engine
Filed Sep 30, 201665,000 milesPA
THE TRANSMISSION RANGE SENSOR ON SUZUKI FORENZAS AND OTHER MODELS HAS BEEN SHODDY AT BEST. MY CAR CURRENTLY HAS 65000 MILES ON IT AND I HAVE REPLACED THE TRS 3 TIMES GETTING READY TO BE A 4TH. THIS IS NOT A SENSOR THAT SHOULD NEED REPLACED REGULARLY. I HAVE HAD THE VEHICLE SLIP OUT OF GEAR AT SPEED DUE TO THIS AND CAN NEVER ACCELERATE WHEN I NEED TO. IM AFRAID THAT IF I NEED TO ACCELERATE TO AVOID A COLLISION I WONT BE ABLE TO. THIS IS A SAFETY HAZARD AND NHTSA NEEDS TO INVESTIGATE. THEY HAVE MORE THEN ENOUGH COMPLAINTS TO SEE THIS IS AN ISSUE AND THEY NEED TO ACT BEFORE SOMEONE GETS KILLED.
Power Train
Filed Sep 28, 201682,000 milesWV
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. WHILE STOPPED AT A RED LIGHT, THE VEHICLE LOST POWER AND THE TRANSMISSION ICON ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE CONTACT'S RESIDENCE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
Power Train
Filed Aug 26, 201663,350 milesIL
I HAVE ALREADY REPLACED THE TRANSMISSION RANGE SENSOR ONCE IN OCTOBER OF 2014 AND IT IS ACTING UP AGAIN NOW. WHEN I AM DRIVING THE CAR JERKS WHEN IT IS SHIFTING GEARS AND ON A COUPLE OCCASIONS IT HAS JUST SWITCHED INTO NEUTRAL FOR NO REASON WHILE THE CAR IS STILL IN MOTION. THE MOST RECENT TIME WAS ON MY HOME FROM WORK ON 8/22/16. I HAD TO PULL OVER AND STOP AND START MY CAR A FEW TIMES TO RESET THE PROBLEM. THE PART SHOULD NOT HAVE TO BE REPLACED EVERY COUPLE YEARS. THIS IS A SAFETY HAZARD AND THIS NEEDS TO BE FIXED BY SUZUKI.
Electrical System
Filed Aug 8, 201691,000 milesNJ
CAR HEADLIGHT SHUT OF ON ME WHILE DRIVING DOWN ROAD ALONG WITH AIR CONDITIONING AND WINDOWS THEY ALL SHUT OFF ON ME WHILE DRIVING WINDOWS WOULD NOT GO DOWN AND I HAD TO PULL OVER NEAR THE NEAREST STORE AND CUT CAR OFF THANKS I TURNED IT BACK ON AND THEY ALL SRARTED WORKING ACCEPT THE AIR THAT DIDNT START WORKING AGAIN TILL ABOUT THIRTY MINS LATER CAR ALSO JUMPS WHEN PULLING OUT OF PARK IN TO DRIVE OR REVERSE REALLY HARD JUMP THE CAR HEADLIGHTS ALSO FLICKER WHEN PRESSING WINDOWS BUTTONS TO GO DOWN TIRE SENSOR LIGHT WONT GO OUT CAR ALSO HAS A HARD TIME ACCELERATING GOING UPHILL U HAVE PRESS DOWN ALL THE WAY ON GAS FOR IT TO GO
Air Bags
Filed May 5, 2016107,000 milesNC
ABOUT EVERY 3 TO 4 MONTHS THE AIRBAG LIGHT GOES OFF. THIS HAS BEEN GOING ON FOR OVER 4 YEARS. THE WIRING UNDER THE PASSENGER SEAT HAS TO BE REDONE AND THE AIRBAG LIGHT RESET. IS A SAFETY HAZARD AS AT THIS POINT WHO KNOWS IF THE AIRBAG WOULD DEPLOY IN AN ACCIDENT.
Service Brakes
Filed Mar 16, 2016108,000 milesSC
I HAVE HAD THE TRANSMISSION RANGE SENSOR REPLACED ON MY 2008 SUZUKI FORENZA TWICE ALREADY AND IT HAS MALFUNCTIONED AGAIN. WHEN IT MALFUNCTIONS, MY CAR JERKS HEAVILY WHEN CHANGING GEARS, AND IT IS AN AUTOMATIC ENGINE. THE RPMS WILL NOT EXCEED 3000, THE CHECK ENGINE LIGHT COMES ON, AND "HOLD" FLASHES IN THE DASH. THE CAR ACCELERATES VERY SLOWLY SHUDDERS ABOVE 50 MPH. THE SPEEDOMETER HAS DROPPED TO ZERO WHILE I HAVE BEEN DRIVING ON THE HIGHWAY, SO I CANNOT TELL HOW FAST I AM GOING.
Air Bags
Filed Mar 15, 201661,000 milesGA
WHILE DRIVING THE AIR BAG LIGHT WAS FLASHING AND THEN IT STAY ON ITS BEEN ON NOW FOR THREE DAYS NOW
Electrical System
Filed Feb 5, 201687,000 milesNV
TRANSMISSION RANGE SENSOR FAILURE.
Power Train
Filed Jan 26, 201682,500 milesFL
THE "TRANS RANGE SWITCH" IS CAUSING MY CAR TO JUMP TO 2 GEAR RANDOMLY. THE CAR SEEMS TO RUN FINE AFTER O START IT. AND OUT OF NO WERE THE ENGINE JUMPS AND THE "ENGINE LIGHT" COMES ON THE CAR ACTS LIKES ITS NOT IN 1ST GEAR. IT CAN'T GET IT TO GO INTO GEAR (DRIVE OR REVERSE) WITHOUT IT JUMPING. THEN AFTER THE CAR SITS FOR A DAY IT ACTS FINE FOR THE FIRST TRIP AND THEN IT STARTS THE SAME PROBLEM AGAIN AFTERWARDS. I CAN'T GO UPHILL EITHER WITHOUT IT REAVING HIGH LIKE ITS IN NEUTRAL. I THINK THIS IS THE "TRANS RANGE SWITCH" GOING BAD.
Air Bags
Filed Dec 23, 201578,125 milesGA
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,125.
Air Bags
Filed Dec 7, 2015100,000 milesOR
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG IN THE SEAT INADVERTENTLY DEPLOYED CAUSING SIGNIFICANT INJURY TO THE CONTACTS EARDRUM AND THE SEAT WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
Power Train
Filed Nov 28, 201594,477 milesNM
THE "TRANS RANGE SWITCH" IS CAUSING MY CAR TO JUMP TO 2 GEAR RANDOMLY. THE CAR SEEMS TO RUN FINE AFTER O START IT. AND OUT OF NO WERE THE ENGINE JUMPS AND THE "ENGINE LIGHT" COMES ON THE CAR ACTS LIKES ITS NOT IN 1ST GEAR. IT CAN'T GET IT TO GO INTO GEAR (DRIVE OR REVERSE) WITHOUT IT JUMPING. THEN AFTER THE CAR SITS FOR A DAY IT ACTS FINE FOR THE FIRST TRIP AND THEN IT STARTS THE SAME PROBLEM AGAIN AFTERWARDS. I CAN'T GO UPHILL EITHER WITHOUT IT REAVING HIGH LIKE ITS IN NEUTRAL. I THINK THIS IS THE "TRANS RANGE SWITCH" GOING BAD.
Power Train
Filed Oct 24, 2015139,000 milesTN
THIS IS NOT THE FIRST TIME THIS HAS OCCURRED. I HAD BEEN TRAVELING HOME AS NORMAL, ALL OF A SUDDEN THE CAR STARTED JERKING. LOOK DOWN AT MY GEAR SELECTION VIEWER AND IT WAS SCRAMBLED SHOWING A D AND A R OVERLAPPING EACH OTHER FLASHING. THIS HAPPENS PERIODICALLY CAUSING THE CAR TO STALL IN THE MIDDLE OF TRAFFIC. I AM NOT THE FIRST PERSON TO HAVE THE PROBLEM WITH THIS SPECIFIC MODEL OF CAR. THE EVENTS THAT OCCURRED ARE VERY DANGEROUS FOR MYSELF AND MY FAMILY AND WHOMEVER ELSE THIS IS AFFECTING.
SteeringFire
Filed Sep 25, 201599,448 milesVA
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL CAUGHT FIRE WITHOUT WARNING. THE CONTACT PULLED OVER AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,448.
Electrical SystemFire
Filed Aug 22, 2015FL
THE DRL STAYED ON EVEN AFTER THE CAR WAS PARKED AND OFF. I JUST CAME HOME WITH MY SON AND NEWBORN THANK GOD WE WERE NOT IN THE CAR. THE CAR STARTED SMOKING WHICH CAUSED A FIRE. THE FIRE DEPARTMENT CAME OUT, INVESTIGATED AND LOOKED UP RECALLS AND MY CAR WAS ON THE LIST THE SAME THING HAPPENED, ON THE LEFT SIDE. NOW MY CAR IS RUINED! I HOPE SUZUKI WILL BE REPLACING MY CAR!
Electrical System
Filed Jul 2, 201542,000 milesCO
WE WERE SENT A SAFETY RECALL NOTICE DATED 7/22/2014 STATING THERE IS A DEFECT RELATING TO ABNORMAL OPERATION OF THE HIGH AND/OR LOW BEAM HEADLAMPS AND THE DAYTIME RUNNING LAMPS. THE NOTIFICATION STATES "RECALL SERVICE PARTS ARE NOT YET AVAILABLE TO CORRECT THIS CONDITION. PROVIDING REPAIR PARTS IS A TOP PRIORITY, HOWEVER, THEIR AVAILABILITY IS NOT KNOWN AT THIS TIME. VEHICLE OWNERS WILL BE NOTIFIED BY MAIL WHEN REPAIR PARTS ARE AVAILABLE AND SCHEDULING APPOINTMENTS CAN THEN BEGIN". IT HAS BEEN NEARLY ONE FULL YEAR AND NO FURTHER COMMUNICATION FROM SUZUKI MOTOR OF AMERICA, INC. HAS BEEN RECEIVED. IN THE MEANTIME WE ARE FORCED TO OPERATE A VEHICLE WITH "AN INCREASED RISK OF FIRE" AND WITH THE POSSIBILITY THAT SOMEONE MAY NOT BE ABLE TO PROPERLY SEE THE VEHICLE DUE TO THE MALFUNCTIONING HEADLIGHTS. MILLIONS OF CARS HAVE BEEN MADE WITH PROPERLY FUNCTIONING HEADLIGHTS AND DAYTIME RUNNING LAMPS, THIS CANNOT POSSIBLY BE THAT DIFFICULT OF A REPAIR TO QUICKLY ENGINEER AND IMPLEMENT. IS THIS UNNECESSARY DELAY DUE TO THE FACT THAT SUZUKI NO LONGER SELLS VEHICLES IN THE U.S. AND THEREFORE NO LONGER THINKS IT HAS THE OBLIGATION TO FULFILL RECALL REQUIREMENTS?? ANY HELP THAT CAN BE PROVIDED WOULD BE GREATLY APPRECIATED. THANK YOU.
Structure › BodyCrash
Filed May 28, 201581,937 milesSC
WAS TRAVELING AT A RATE APPROXIMATELY 35 MILES PER HOUR VEHICLE IN FROM OF ME STOP ABRUPTLY. I HIT THEM. DRIVER SIDE FENDER, HOOD, BUMPER ALL SMASHED. IN AREA WHERE AIRBAG SENSOR IS, IT SHOULD HAVE DEPLOYED. CAR HAS BEEN TOTALED. WE TOO HAD ISSUE WITH THE FLASHING PASSENGER AIRBAG LIGHT TOOK IT TO DEALER THEY COULD NOT FIX SAID IT WAS TEMPERAMENTAL ON HOW YOU SIT IS SEAT.
Engine
Filed Apr 8, 201571,844 milesVA
TL*THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ACCELERATOR PEDAL WAS ENGAGED AND FAILED TO RESPOND AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE WIRE HARNESS AND THE ENGINE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,844. UPDATED 6/11/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY REPLACING THE ENGINE WIRE HARNESS. UPDATED 7/16/2015*JS
Air BagsCrash
Filed Mar 27, 2015131,981 milesNY
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. WHILE DRIVING AT APPROXIMATELY 40 MPH AND ATTEMPTING TO AVOID CRASHING INTO A DEER, THE CONTACT CRASHED INTO A TREE. THE FRONTAL AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,981.
Electrical System
Filed Mar 22, 2015AL
MY HEAD LIGHTS WERE ON DIM, THERE WAS A FLASH AND ONE LIGHT WENT OUT. ABOUT A MILE LATER, THE OTHER HEAD LIGHT WENT OUT. I HAD TO RUN WITH MY HIGH BEAMS ON BECAUSE I HAD NO DIM HEADLIGHTS. I RECEIVED A RECALL LETTER THAT STATES THAT MY CAR COULD BE AFFECTED AND I WANT THIS FIXED! THIS CAR IS MY ONLY WAY OF GOING. *TR
Steering
Filed Mar 17, 201591,000 milesNJ
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. WHILE TRAVELING 15 MPH, THE STEERING AND THE IGNITION SEIZED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO GET THE STEERING AND IGNITION TO RELEASE, BUT THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN THE FAILURE OCCURRED. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE STEERING CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 91,000.
Electrical System
Filed Mar 15, 2015104,541 milesMO
WHILE CAR WAS MOVING, IT UNLOCKED TWICE, THEN STOPPED, THEN UNLOCKED TWICE AGAIN. IT KEPT REPEATING THIS OVER AND OVER FOR ABOUT 10 MINUTES. *TR
Electrical SystemFire
Filed Mar 12, 2015118,200 milesFL
THE CAR DAYTIME RUNNING LIGHT MODULE(DRL MODULE) BURNED AND MELTED, LIGHTS WERE NOT WORKING PROPERLY, THE EMERGENCY BRAKE LIGHT REMAINED ON, THE DASHBOARD, CAR HAD A BURNED SMELL SO STRONG THAT I HAD TO DETAIL IT AND IT DID NOT GO(THE STRONG BURNING ODOR) AWAY AFTER 2 WEEKS. I TOOK MY CAR TO THE SHOP AND REPAIRED THE PROBLEM OUT OF MY POCKET(DRL MODULE). I SENT ALL THE PROPER DOCUMENTATION TO SUZUKI MOTOR OF AMERICA CUST SVC DEPARTMENT P.O. BOX 1100 BREA, CA 92822-1100, INCLUDING THE RECEIPT OF THE REPAIR, A COPY OF MY DRIVER LICENSE, COPY OF THE REGISTRATION, COPY OF THE TITLE OF THE VEHICLE(ALL DOCUMENTATION THAT THEY ASKED FOR IN THE SAFETY RECALL NOTICE), CASE AND POINT THEY DO NOT WANT TO REIMBURSE ME, THEY ARE GIVING ME A HARD TIME, PLEASE HELP ME BECAUSE SUZUKI MOTOR OF AMERICA IS GOING TO FIND ANY EXCUSE NOT TO PAY ME BACK, BECAUSE OF THIS IRRESPONSIBLE BEHAVIOR TOWARDS CUSTOMERS AND THE BAD PRODUCTS THEY MAKE ARE OUT OF THE MARKET. *TR
Vehicle Speed ControlCrash
Filed Mar 9, 201570,000 milesIN
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING AND CAUSED THE CONTACT TO CRASH INTO A SNOW BANK AND THEN A GARAGE DOOR. IT WAS UNKNOWN IF ANY INJURIES WERE SUSTAINED OR IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.
Vehicle Speed ControlCrash
Filed Mar 6, 201578,000 milesIN
TL*THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH AND APPROACHING A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE CONTACT TO LOOSE CONTROL AND CRASH INTO A WALL. IT WAS UNKNOWN IF INJURIES WERE SUSTAINED OR IF A POLICE REPORT WAS FILED. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. UPDATED 4/6/15*CN
Air Bags
Filed Jan 20, 2015200,000 milesNY
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT THE DRIVER AND THE PASSENGER SIDE AIR BAG WARNING LIGHTS ILLUMINATED. WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED OR NOT, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO RESET THE CODE MORE THAN ONCE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Air BagsCrash1 injured
Filed Dec 29, 201484,000 milesTN
TL* THE CONTACT OWNED A 2008 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A NECK AND A BACK INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000. ......UPDATED 01/12/15*BF UPDATED 01/15/15.*JB
Power Train
Filed Dec 28, 201458,230 milesIL
I WAS DRIVING ON THE INTERSTATE AND JUST PASSED A SEMI TRUCK GOING ABOUT 65 MPH AND THEN MY CAR SUDDENLY SWITCHED GEARS INTO NEUTRAL ON IT'S OWN. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD SAFELY AND RESTART THE CAR A COUPLE TIMES FOR IT TO RESET AND GO BACK TO NORMAL. I WAS ON MY WAY TO THE DEALERSHIP WHEN THIS INCIDENT OCCURRED. THERE HAD BEEN AN ISSUE WITH THE PARK/NEUTRAL SWITCH PREVIOUSLY IN MY CAR BUT THIS WAS THE FIRST TIME THAT THE GEAR SWITCHED WHILE I WAS DRIVING AND NOT WHEN I FIRST STARTED THE CAR AND PUT IT INTO GEAR. THAT HAD HAPPENED FREQUENTLY WHEN I STARTED THE CAR AND PUT IT IN DRIVE BUT IT SAID IT WAS IN NEUTRAL BUT THEN AFTER A COUPLE RESTARTS IT WOULD RESET AND WORK CORRECTLY FOR A LITTLE WHILE BEFORE IT HAPPENED AGAIN. ONCE I REPLACED THAT SWITCH I HAVEN'T BEEN HAVING ANY ISSUES WITH IT AGAIN SO FAR. NOW I'M JUST DEALING WITH THE POWER LOCKS STICKING AND LOCKING ON THEIR OWN (THE GUY AT THE DEALERSHIP MENTIONED THAT PROBLEM THREE YEARS AGO WHEN I BOUGHT THE CAR BUT ONLY NOW AM I HAVING THAT ISSUE) AND ALSO THE DRIVER'S SEAT BELT NOT STAYING FASTENED WHEN I FIRST CLICK IT. IT FINALLY DOES AFTER JIGGLING IT A LITTLE BIT. *TR
Engine
Filed Nov 18, 201480,200 milesPA
THE CHECK ENGINE LIGHT CAME ON WHEN PUTTING MY CAR INTO REVERSE. THE CAR WOULD JUMP WHENEVER PUTTING IT IN REVERSE OR DRIVE. I HAD A SCANNER PUT ON IT AND THE CODES CAME OUT TO BE THE TRANSMISSION RANGE SENSOR. THE CHECK ENGINE LIGHT WILL CONTINUE TO GO ON AND OFF DEPENDING ON HOW MUCH I DRIVE IT. I AM BEING TOLD THIS IS NOT UNDER THE POWER TRAIN WARRANTY. THIS NEEDS TO BE AS IT IS AFFECTING THE POWER TRAIN. *TR
Unknown or Other
Filed Nov 16, 201460,000 milesKS
WHEN I CAME TO A STOP AT A STOP LIGHT THE ENGINE MADE A LOUD THUNKING NOISE AND JERKED. THE DISPLAY SHOWED THE LETTER "D" WITH A SLASH THROUGH IT. WHEN THE LIGHT CHANGED TO GREEN MY CAR WOULD NOT ACCELERATE NORMALLY. I WAS FINALLY ABLE TO GET THE CAR TO MOVE BY REVVING THE ENGINE UP TO 4000 RPM AND IT SLOWLY CREPT FORWARD. THE MECHANIC ADVISED THE TRANSMISSION RANGE SENSOR WAS BAD AND NEEDED TO BE REPLACED. ADDITIONALLY THE PAINT HAS CHIPPED OFF ON ALL THE DOORS AND 2 OF THE INSIDE DOOR HANDLES HAVE BROKEN OFF. *TR
Power Train
Filed Nov 7, 2014113,000 milesCO
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD FAIL TO ACCELERATE AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.
Power Train
Filed Nov 7, 2014CO
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Air Bags
Filed Nov 1, 201434,500 milesPA
BOUGHT VEHICLE APPROX 1 1/2YRS AGO. IT HAD ABOUT 26,000 MILES. IT NOW HAS APPROX 34,500 AD STILL HAS THE SUZUKI WARRANTY. I JUST HAD TO REPLACE A TRANSMISSION RANG SENOR AND NOW BEING TOLD CODES B1382, B114, B1102, B1103, B1405 CAME ON AND NEEDS REPLACEMENT OF DIAGNOSTIC MODULE AND PASSENGER AIRBAGS!! I FEEL THIS SHOULD BE UNDER WARRANTY SINCE THIS IS A HUGE SAFETY ISSUE! I AM TOLD IT WILL COST $1400.00 AND THE AIRBAGS WON'T DEPLOY UNTIL I GET WORK DONE! I SIMPLY CANNOT AFFORD THIS!!! THIS "SENSOR MODULE" SEEMS DEFECTIVE TO ME IF ALL THESE PROBLEMS KEEP ARISING. ALSO THE TIRE PRESSURE SENSOR WILL NOT TURN OFF SINCE TIME OF PURCHASE. *TR
Electrical System
Filed Sep 4, 201496,000 milesFL
MY HEADLIGHTS ALL OF A SUDDEN STAYED ON EVEN AFTER THE CAR HAD BEEN TURNED OFF, AND I FELT A LOT OF HEAT COMING FROM UNDERNEATH THE STEERING WHEEL ON THE LEFT SIDE; THERE WAS A SMALL RELAY OR MODULE SO HOT YOU COULDN'T EVEN TOUCH IT; I HAD TO THE HEADLIGHTS FUSE OFF AND LET IT COOL DOWN. I PROCEEDED TO TAKE THE MODULE OFF AND UNPLUG IT, DID SOME RESEARCH AND FOUND OUT THAT THERE WAS A RECALL ON THIS MODULE CALLED THE DLR MODULE. I CONTACTED THE DEALER BUT EVEN THOUGH THEY HAVE THE PART IN STOCK TO FIX AND REPLACE THIS MODULE, THEY REFUSED TO TAKE CARE OF IT, SAYING THAT THEY STILL DIDN'T HAVE THE PART TO FIX THIS ISSUE AND I WOULD BE CONTACTED BY MAIL WHEN THEY DID. THEY'RE WILLING TO SELL YOU THE PART BUT THEY WON'T REPLACE IT. THEY JUST DON'T WANT TO TAKE RESPONSIBILITY! I ASKED TO HAVE SOMEONE FROM CUSTOMER SERVICE CALL ME, BUT THEY HAVEN'T. I WAS LUCKY TO FIND THE ROOT OF THE PROBLEM IN TIME, OTHERWISE IT WOULD HAD CAUGHT ON FIRE. THIS ISSUE NEEDS TO BE ADDRESSED IMMEDIATELY. PLEASE HELP. *TR
Exterior Lighting
Filed Sep 2, 2014ID
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V262000 (EXTERIOR LIGHTING), BUT THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Structure › Body
Filed Aug 30, 2014KY
PAINT CAME OFF ALL DOOR HANDLES AND WHEEL COVERS. *TR
Electrical System
Filed Aug 30, 2014KY
THE LOCKS CLICK AS THOUGH THE DOORS ARE LOCKING AND UNLOCKING WHILE IDLE OR DRIVING. THE CHECK ENGINE LIGHT FLASHES. THE AIRBAG LIGHT WAS COMING ON AND GOING OFF PERIODICALLY UNTIL IT FINALLY JUST STAYED ON. *TR
Power Train
Filed Aug 21, 201468,000 milesMD
I'VE BOTH MY CAR BACK IN SEPTEMBER 2007 AND IN OCTOBER 2008 I TOOK MY CAR TO THE SUZUKI DEALERSHIP IN WHEATON MARYLAND BECAUSE THE GEAR WHEN PUT ON REVERSE THE CAR WOULD JUMP AND THE DASHBOARD WOULD NOT GO R FOR REVERSE IT WOULD BLINK BOTH R AND D AND THEN WHEN PUT ON DRIVE WOULD DRIVE ON FIRST GEAR. I WAS TOLD THAT IT WAS AN ELECTRICAL/SENSOR PROBLEM AND THEY FIX IT. STARTED HAPPENING AGAIN LATE MAY 2014 EVERY SO OFTEN AND BY LATE JUNE IT WAS HAPPENING ALL THE TIME. *TR
Electrical System
Filed Aug 13, 2014SC
I JUST RECEIVED A RECALL LETTER FROM SUZUKI CONCERNING A FIRE POSSIBLE STARTING IN THE LIGHTS....I AM VERY CONCERNED DUE TO SMELLING A BURNING SMELL FOR A WHILE NOW WHEN I AM DRIVING ! ...I CANNOT AFFORD A NEW CAR THIS IS MY ONLY CAR WHAT DO I NEED TO DO? ...I HAVE TO DRIVE TWO HOURS TO WORK AND BACK EVERYDAY DOES ANYONE KNOW WHEN SUZUKI WILL FIX THE PROBLEM?? THANK YOU *TR
Electrical System › Wiring › Fuses and Circuit BreakersFire
Filed Aug 4, 201447,000 milesSC
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT THE HEADLIGHTS AND HAZARD LIGHTS FAILED. THE CONTACT ALSO STATED THAT THERE WAS A BURNING ODOR BEING EMITTED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE FUSE WAS MELTED AND BURNED. IN ADDITION, THE CARPET NEAR THE DRIVER SIDE WAS BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN ID NUMBER: 14V262000 (ELECTRICAL) AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Complaints 1-50 of 152, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 19, 2014. Source: NHTSA Office of Defects Investigation.