2002 Suzuki Esteem

Routine

Owners filed 5 complaints about this vehicle with federal regulators, most often about the structure › frame and members. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Structure › Frame and Members2
000
Tires1
000
Steering1
100
Fuel System, Other › Storage › Fuel Gauge System1
000

1 safety recall

Part 573 reports
Visibility › Windshield03V223000
Filed Jun 16, 20035,319 vehiclesAmerican Suzuki Motor Corp.

Defect. CERTAIN PASSENGER (111 MY 2002 ESTEEM, 777 MY 2002 AERIO, 2,368 MY 2003 AERIO) AND SPORT UTILITY (324 MY 2002 GRAND VITARA, 274 MY 2003 GRAND VITARA, 684 MY 2002 GRAND VITARA XL-7, AND 781 MY 2003 GRAND VITARA XL-7) VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, 'WINDSHIELD MOUNTING." THE WINDSHIELD MAY NOT BE PROPERLY SECURED TO THE VEHICLE BODY DUE TO INSUFFICIENT ADHESION BETWEEN THE PAINT APPLIED DURING THE SECOND-STAGE PAINTING PROCESS AND THE PAINT APPLIED DURING FINAL-STAGE PAINTING.

Risk. IF THE WINDSHIELD IS NOT PROPERLY SECURED, IT MAY SEPARATE FROM THE VEHICLE DURING A CRASH WHICH COULD RESULT IN THE EJECTION OF UNBELTED OCCUPANTS, INCREASING THE RISK OF SEVERE INJURY OR DEATH.

Remedy. DEALERS WILL INSPECT THESE VEHICLES. VEHICLES THAT ARE FOUND TO HAVE INSUFFICIENT PAINT ADHESION WILL EITHER HAVE THE PROBLEM REMEDIED BY REPAINTING, OR WILL BE REPLACED, OR REPURCHASED AND DESTROYED. OWNER NOTIFICATION BEGAN ON JULY 8, 2003. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.

What owners reported

Newest filings
Structure › Frame and Members
Filed May 20, 2014OH

TL* THE CONTACT OWNS A 2002 SUZUKI ESTEEM. THE CONTACT OCCASIONALLY HEARD A LOUD NOISE FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHIELDING NEEDED TO BE REPLACED AROUND THE MUFFLER. THE VEHICLE WAS REPAIRED HOWEVER,THE FAILURE RECURRED. THE RIGHT AXLE SHAFT WAS BROKEN ON THE SUBFRAME WHICH WAS CORRODED WITH EXTENSIVE RUST IN ADDITION TO THE ENGINE CRADLE CROSS MEMBER. THE VEHICLE WAS INSPECTED, DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

Structure › Frame and Members
Filed Dec 10, 200867,050 milesNH

SOLE OWNER 2002 SUZUKI ESTEEM WAGON WITH ROTTED K-FRAME AND RUSTED WHEELS. SUZUKI WILL ONLY COVER K-FRAME PART AND DEALER WANTS $390. FOR LABOR. ARE THERE OTHER SUZUKI VEHICLES WITH REPORTED ROTTED K-FRAMES?. I'VE OWNED THIS VEHICLE SINCE APRIL 2002. THIS VEHICLE WILL NOT PASS STATE INSPECTION DUE TO ROTTED FRAME. *TR

Fuel System, Other › Storage › Fuel Gauge System
Filed Oct 2, 2002UT

CHECK ENGINE LIGHT HAS COME ON 6 TIMES AND THERE IS NO COMPUTER CODE. GAS GAUGE IS INACCURATE. *JB *NLM *****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****768037 *TS

Tires
Filed Apr 29, 2002NY

ORIGINAL TIRE ON SUZUKI, ESTEEM 2002, P18560R14 DOT ELBODEH340. WHILE TRAVELING AT 10 MPH ON SLIGHTLTY WET PAVEMENT CONSUMER WAS MAKING A RIGHT TURN WHEN VEHICLE BEGAN TO SKID. VEHICLE FELT LIKE IT WAS GOING TO TIP OVER. CONSUMER FEELS THERE IS A DEFECT IN TIRES. *AK *JG

SteeringCrash
Filed Mar 25, 2002PA

WHILE TRAVELING ANOTHER VEHICLE CROSSED INTO CONSUMER'S VEHICLE'S LANE AND HIT IT. STEERING WHEEL HAD PLAYED INTO WHEEL, ENABLING HIM TO STEER.*AK

5 of 5 complaints, reproduced as filed.

Across model years

Worst on record: 2000
YearComplaintsRecallsFiresDeathsAssessment
2002 — this page5100Routine
200121000Routine
200026000Routine
199920000Routine
199824010Routine
19977000Routine
19965000Routine
199513000Routine

Compare every Esteem year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 16, 2003. Source: NHTSA Office of Defects Investigation.