No owner complaints are on file for this vehicle. It has been recalled 2 times.
2 safety recalls
Part 573 reports
Electronic Stability Control (esc)11V586000
Filed Dec 14, 201198 vehiclesSutphen Corporation
Defect. SUTPHEN IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2012 VEHICLES AND EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.
Risk. IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.
Remedy. SUTPHEN IS WORKING WITH MERITOR WABCO TO REPLACE THE CONTROL MODULE FREE OF CHARGE. PLEASE SEE MERITOR WABCO DEFECT REPORT 11E-039. THE SAFETY RECALL BEGAN ON DECEMBER 16, 2011. OWNERS MAY CONTACT MERITOR ON TRACK CUSTOMER SERVICE AT 1-866-668-7221.
Engine and Engine Cooling11V570000
Filed Dec 1, 201112 vehiclesSutphen Corporation
Defect. SUTPHEN CORPORATION (SUTPHEN) IS RECALLING CERTAIN MODEL YEAR 2010 SL75 AND MODEL YEAR 2010-2011 PUMPERS AND RESCUE FIREFIGHTING VEHICLES, EQUIPPED WITH A CUMMINS ISB, ISX, OR DIESEL ENGINE THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FAILURE OF THE T- BOLT MAY CAUSE THE CLAMP TO LOOSEN AND THE INLET OR OUTLET SECTIONS ATTACHED TO THE DOC/DPF HOUSING TO DISCONNECT.
Risk. IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.
Remedy. SUTPHEN IS WORKING WITH CUMMINS TO IDENTIFY AND NOTIFY OWNERS OF THE RECALL CAMPAIGN. REPAIRS WILL BE PERFORMED BY AUTHORIZED CUMMINS DEALERS, FREE OF CHARGE. THE SAFETY RECALL BEGAN DURING OCTOBER 2011. OWNERS MAY CONTACT CUMMINS AT 1-812-377-5000 OR SUTPHEN AT 1-866-287-5549.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 14, 2011. Source: NHTSA Office of Defects Investigation.