2014 Subaru XV Crosstrek complaints

DRIVING ON THE FREEWAY AT 60MPH, WARM DAY (75) A/C WAS ON, STARTING TO ACCELERATE UP A SLIGHT INCLINE, THE ENGINE LOST POWER AND CAR STARTED SLOWING DOWN. THE GAS PEDAL/ACCELERATION WAS NOT WORKING. THE CAR WENT LIMP AND ACTED AS IF IT WAS IN NEUTRAL. WHILE TRYING TO PULL OVER TO THE SIDE OF THE FREEWAY, THE ACCELERATION KICKED BACK IN AS IF NOTHING HAPPENED. THIS HAPPENED TWICE. THE SECOND TIME I WAS DRIVING ON CITY STREETS AT 40MPH, SAME CONDITIONS OUTSIDE, AND GOING UP A SLIGHT HILL IN SAN FRANCISCO, THE POWER DIES/GOES LIMP, A FEW SECONDS LATER, POWER ON ACCELERATION COMES BACK. THERE WAS NO CHECK ENGINE LIGHT ON.

THE HORN HAS STOPPED WORKING ON THE VEHICLE. DOES NOT MATTER WHAT POSITION THE STEERING WHEEL IS IN OR IF I AM DRIVING OR STATIONARY. I AM AT 72,000 MILES. I HAD THE ISSUE CHECKED BY A MECHANIC - FUSES WERE CHANGED AND CHECKED, BUT THE PROBLEM PERSISTS. I DID AN INTERNET SEARCH WHICH REVEALED OTHER DRIVERS WITH THE SAME PROBLEM. I SAW A RECALL IN AUSTRALIA WHICH: VIBRATION OVER AN EXTENDED PERIOD COULD RESULT IN A METAL PLATE WITHIN THE STEERING COLUMN WEARING AWAY THE WIRING INSULATION. THE SHORT CIRCUIT COULD DISABLE CONTROL OF THE WIPERS, HEADLIGHTS, HORN, DRIVER'S AIRBAG AND FEATURES ACTUATED THROUGH THE MULTI-FUNCTION STEERING WHEEL, SUCH AS CRUISE CONTROL, AUDIO SYSTEM AND MOBILE PHONE CONNECTIVITY. THE ISSUE COULD ALSO SHORT OUT THE FUSE FOR THE ENGINE MANAGEMENT SYSTEM'S ECU SHUTTING OFF THE ENGINE.

SUBARU XV CROSSTREK AXLE FAILURE I BOUGHT MY 2014 SUBARU XV CROSSTREK IN JAN 2014. AT 50K HEARD A CLICKING SOUND IN THE FRONTEND. TOOK IT TO THE DEALER AND THEY DIAGNOSED A BROKEN DRIVER SIDE AXLE. IN JULY 2019 (AT APPROXIMATELY 80K ON THE ODOMETER) I HEARD A SIMILAR CLICKING SOUND COMING FROM THE FRONT OF THE CAR WHEN TURNING. I TOOK IT TO THE DEALER FOR A BRAKE LIGHT SWITCH RECALL. THEY INSPECTED THE VEHICLE AND THIS TIME IT WAS MY RIGHT AXLE THAT HAD TO BE REPLACED. I HAVE RESEARCHED THE ISSUE ON THE INTERNET AND HAVE LEARNED THAT MANY OTHER CROSSTREK OWNERS HAVE EXPERIENCED SIMILAR AXLE FAILURES AND REPLACEMENTS. SOUNDS LIKE THE AXLES ARE DEFECTIVE AND POSSIBLY A SAFETY ISSUE.

THE HORN ONLY WORKS WHEN THE STEERING WHEEL IS TURNED. IF YOU ARE DRIVING STRAIGHT, THE HORN DOES NOT WORK. A WORKING HORN IS NECESSARY TO PREVENT PEOPLE CRASHING INTO YOU. IF YOU TURN RIGHT ON A STRAIGHT ROAD TO SOUND THE HORN, IT IS NOT SAFE TO DRIVE OFF THE ROAD OR INTO ANOTHER LANE TO SOUND A HORN. THE VEHICLE WAS IN MOTION WHEN THE PROBLEM OCCURRED. LOOKING ONLINE, IT LOOKS LIKE A COMMON PROBLEM.

ON SNOW COVERED, ICE COVERED OR VARIABLE SNOW, ICE, WET PAVEMENT SURFACES THE VEHICLE EXHIBITS SIGNIFICANT REAR END SWAY. IT FEELS AS IF THE CAR IS STARTING TO OVERSTEER WITHOUT ANY DRIVER INPUT. THIS IS GENERALLY GOING STRAIGHT WITH STEADY OR NO THROTTLE INPUT ABOVE 30 MPH ON HIGHWAY/FREEWAY ROADS.

BATTERY DOES NOT HOLD A CHARGE. MY BATTERY NEEDS TO BE REPLACED FOR A SECOND TIME SINCE 2014. THE FIRST TIME IT WAS ONLY 2 OR SO YEARS OLD (DEALER REPLACED IT UNDER WARRANTY). I'VE HAD THIS SECOND BATTERY FOR ABOUT THE SAME AMOUNT OF TIME (2 OR SO YEARS). EACH BATTERY JUST SLOWLY LOSES THE ABILITY TO HOLD A CHARGE UNTIL IT DIES. IT DOESN'T MATTER IF YOU DRIVE IT... YOU CAN HEAR THE BATTERY GET WEAKER OVER A PERIOD EACH TIME YOU START IT.

BRAKE LIGHTS MAY NOT ILLUMINATE.

OVERLY SENSITIVE FRONT PASSENGER AIRBAG SENSOR. AFTER WORKING OUT SIDE IN THE SUMMER, THE SWEAT FROM A PASSENGERS BODY WILL TURN OFF THE AIRBAG, EVEN IF IT WASN'T MUCH SWEAT. DEALER TOLD ME IT WAS A COMMON PROBLEM AND THERE WAS NO FIX. MOST SUMMER DAYS IN TEXAS I HAVE NO PASSENGER AIRBAGS DUE TO THE SWEAT FROM WALKING TO MY CAR. ALSO AIRBAG WILL TURN ON WITH AS LITTLE AS 2-5 LBS OF PRESSURE. THESE ERRORS HAPPEN IN ALL PHASES OF DRIVING.

REAR WHEEL BEARINGS NEED REPLACED AT 104,000 MILES AT 80,000+- MILES MY WIFE NOTICED LOW PITCHED ROARING AT HIGHWAY SPEED BUT DID NOT INFORM ME OR DEALER (HER VEHICLE AND HAS ALWAYS BEEN DEALER SERVICED) I DROVE THE VEHICLE AFTER 104,000 DEALER LOF SERVICE AND OBSERVED EXTREMELY LOUD ROAR AT ALL SPEEDS, WE RETURNED THE VEHICLE TO DEALER AND WAS TOLD NEW WHEEL BEARINGS ARE REQUIRED, AT OUR EXPENSE. VEHICLE HAS NEVER BEEN OFF ROAD OR ROUGH HOUSED IT IS ABSURD AT THIS DAY & AGE THAT FACTORY WHEEL BEARINGS LAST LESS THAN 100K

HOOD LATCH DISENGAGED WITHOUT WARNING WHILE TRAVELING 60MPH ON A HIGHWAY. THIS CAUSED SEVERE HOOD AND WINDSHIELD DAMAGE AND COMPLETE LOSS OF VISIBILITY. THIS COULD HAVE EASILY ENDED IN FATALITY.

HORN DOES NOT WORK. MANY TIMES I'VE HAD TO SWERVE OUT OF THE WAY OF TRAFFIC ABOUT TO HIT ME BECAUSE MY HORN DOESN'T WORK. A FEW TIMES I HAVE ALMOST RUN INTO OTHERS TRYING TO AVOID A COLLISION THAT WOULD ARGUABLY BE MUCH WORSE THAN LETTING SOMEONE HIT ME. I'VE DONE SOME RESEARCH AND WHAT OTHERS HAVE FOUND IS THAT IT'S THE CLOCK SPRING OR WIRING THAT NEEDS TO BE REPLACED/REPAIRED. I'M ASSUMING THE HORN STOPPED WORKING WHEN I TURNED MY WHEEL. OTHERS HAVE HAD THIS ISSUE TOO, BUT I'M NOT SURE IF THEY'VE FILED ANYTHING FORMALLY.

THE LOW BEAM HEADLIGHTS OCCASIONALLY FAIL TO WORK AT NIGHT WHEN THE VEHICLE IS IN MOTION ON CITY STREETS AND HIGHWAYS, EVEN THOUGH THE SWITCH IS ON. THE CAR HAS RUNNING LIGHTS THAT FUNCTION AT ALL TIMES. ON THE ONE HAND, THE COMBINATION ALLOWS OTHER DRIVERS TO SEE US. ON THE OTHER HAND, IT MAKES IT BARELY POSSIBLE FOR US TO SEE LANE MARKS AND PEDESTRIANS.

POWER STEERING ISSUES. LIGHT ILLUMINATES ON DASHBOARD AND POWER STEERING PROBLEMS OCCUR. IT'S ONLY 4 YEARS OLD (NEVER DRIVEN OFF ROAD) TAKEN WELL CARE OF, AND THERE ARE SERIOUS PROBLEMS WITH THE ELECTRONICAL PART OF THE POWER STEERING SAYING THERE IS A PROBLEM AND WHEN DRIVING IT LOCKS UP MAKING TURNS REALLY HARD WHEN TURNING THE WHEEL. THEN OUR CAR SHUT OFF LIKE THE BATTERY WAS DEAD FOR HALF A DAY AND WE TRIED ONE LAST TIME TO START IT BEFORE JUMPING AND IT STARTED UP AND WORKED. SEEMS LIKE SOMETHING IS WIRED WRONG.

TL* THE CONTACT OWNS A 2014 SUBARU XV CROSSTREK. WHILE DRIVING THE VEHICLE, THE HEATING SYSTEM BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT STATED THAT THE ELECTRICAL WIRES IN THE AIR CONDITIONING/HEATING SYSTEM CONTROL UNIT WERE MELTED. THE CONTACT WAS INFORMED THAT THE AIR CONDITIONING/HEATING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,001.

THE CAR CANNOT MOVE DUE TO IT IS UNABLE TO SHIFT OUT OF PARK. THE BRAKE LIGHT DOESNT COME ON --BELIEVE IT IS THE BRAKE SWITCH SOMETIME DOESN'T WORK DEALER WONT ADMIT PROBLEM

AT 57,000 MILES, THE CAR DEVELOPED A POPPING AND RUBBING NOISE COMING FROM THE POWERTRAIN AND FRONT END. THE DEALER DIAGNOSTIC REVEALED THAT THE ENTIRE TRANSMISSION HAD TO BE EITHER REPLACED OR REMANUFACTURED. THIS HAS RESULTED IN THE LOSS OF THE CAR FOR OVER 2 WEEKS AND COUNTING. SUBARU IS APPARENTLY AWARE OF THE TRANSMISSION ISSUE WHICH RESULTED IN AN EXTENDED WARRANTY FOR ALL AFFECTED VEHICLES, HOWEVER THE TOTAL FAILURE OF THE TRANSMISSION WHILE DRIVING WOULD PUT PEOPLE AT GREAT RISK.

FIRST NOTICED MY HORN WAS NOT WORKING, THEN MY IPHONE WAS NO LONGER SINQUED TO THE CAR. WHEN I USED THE SWITCHES ON THE STEERING WHEEL WITBTBE RADIO, THEN THE NAVIGSTION SCREEN STARTED BLINKING ON AND OFFF, THEN WWNT NLAVK. BUR NEXT DAY THE NAVIGATION SCREEN CAME BACK ON BUT STILL NO HORN AND NOT ANLE TO SINQUE IPHONE. I MADE APPOINTMENT WITH MCCURLEY SUBARU IN PASVO, WA AND AFTER CHECKING IT OUT THE DESLER TOLD ME THE WIRING CONNECTOR IN THE STEERING COLUMN, BEHIND THE AIR BAG WAS DEFECTIVE AND WOULD COST MORR THAN $400 TO REPLACE. THE DEALER LET ME DRIVE MY DUBARU BACK TO PENDLETON A D I HAVE AN APPOINTMENT TO HAVE THE NEW WIRING CONNECTOR INSTALLED MONDAY, 4/10/17. OVER THE WEEKEND I FOUND REPORTS ON CAR ADVICE SITE STATING THE 2012-2014 XV CROSSTREK MODELS LIKE MINE WERE RECALLEDTO FIX THIS WIRING CONNECTOR PROBLEM. APOARENTLY THERE IS A METAL PLATE NEAR THE WIRING CONNECTOR THAT GETS HOT AND MELTD SOME OF THE WIRING. THE SYMPTOMS LISTED ARE EXACTLY LIKE MINE. HOWEVER, SUBARU NEVER NOTIFIED ME OF THE RECALL, NOR DID MCCURLEY SUBARU DEALER WHEN THEY QUOTED ME A $400 PLUS TO FIX OR REPLACE THE DEFECTIVE WIRING CONNECTOR. ON ANOTHER ISSUE, MY SUBARU HAS BEEN BURNING MORE THAN A QUART OF OIL BETWEEN OIL CHANGES. WHEN I HAD MCCURLEY DI COMSUMPTION REQUEST THEY SAID IN 1,000 MILES IT WAS USING A FOURTH OF A QUART, NOT ENOUGH TO REPLACE ENGINE SHORT BLOCK, AFTER THEY DID CONSUMPTION TEST IT IS USING LESS OIL, SO ZI WONDER IF THEY PUT STP OR SIMILAR PRODUCT IN MY OUT SO MY CAR BU

THREE TIMES I HAVE SAFELY STOPPED MY CAR TO TAKE A PHONE CALL. I PUT THE GEAR IN PARK AND LEFT THE KEY IN ACC/ACCESSORY POSITION. EACH TIME THE ACC/ACCESSORY POSITION HAS TOTALLY DRAINED THE BATTERY IN 5-10 MINUTES. SUBARU DEALER SERVICE HAS INFORMED ME THAT ALL MODELS FROM 2014 HAVE A "WEAK" UNDERPERFORMING BATTERY AND THEY REPLACE THE DAMAGED BY DEPLETION BATTERY WITH THE SAME BATTERY. SUBARU HAS NEVER WARNED ANYONE OR ACKNOWLEDGED THIS PROBLEM. I FEEL IT IS DISHONEST AND DANGEROUS TO HAVE THIS IN THE MANUAL "THE SECOND POSITION IS THE ACC/ACCESSORY POSITION, WHICH ALLOWS YOU TO USE YOUR RADIO, WINDSHIELD WIPERS, AND OTHER ACCESSORIES WHILE THE ENGINE IS OFF." WHEN IN FACT YOU CAN NEVER SAFELY USE THE ACC POSITION. I HAVE BEEN LUCKY -- I WAS ON CITY STREETS. WHAT ABOUT SOMEONE ON THE HIGHWAY STOPPING TO USE THEIR PHONE. OR EVEN TO REST? ANOTHER FACT: SUBARU NEVER REVEALED WHAT WAS HAPPENING TO ME. THE THIRD AAA DRIVER TO COME TO JUMP MY CAR TOLD ME WHAT WAS GOING ON. I THEN CONFRONTED SUBARU DEALER SERVICE AND THEY ADMITTED THIS WAS THE TRUTH. SUBARU NEEDS TO INFORM / WARN ALL THE 2014 OWNERS THAT THERE IS NO WORKING ACC POSITION IN ALL THESE CARS.

TL* THE CONTACT OWNED A 2014 SUBARU XV CROSSTREK. WHILE DRIVING 65 MPH, ALL FOUR WHEELS LOCKED UP AND THE AUTOMATIC TRANSMISSION TEMPERATURE WARNING INDICATOR ILLUMINATED. THE VEHICLE STOPPED IN THE MIDDLE OF THE HIGHWAY. THE POLICE DEPARTMENT WAS PRESENT. THE VEHICLE WAS DRAGGED OFF THE ROAD BY A TOW TRUCK AND TOWED TO A TIRE SHOP NEARBY THEN TO THE DEALER. IT WAS DIAGNOSED THAT THE FRONT DIFFERENTIAL OIL LEAKED INTO THE TRANSMISSION AND CAUSED THE VEHICLE TO SHUT OFF. THE TRANSMISSION NEEDED REPLACEMENT. THE VEHICLE WAS TRADED FOR A DIFFERENT ONE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT, AN HOUR AND A HALF BEFORE THE FAILURE, THE VEHICLE WAS AT THE DEALER TO INSPECT THE ATF WARNING INDICATOR THAT WAS ILLUMINATED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. UPDATED 03/29/17 LJ *TR

THE DRIVER HEADREST. I AM A 72 YEAR OLD DRIVER WHO IS 5'. I JUST PURCHASED THIS USED CAR ON 9/4/15, HAVE GONE MAYBE 20 MILES SO FAR, AND MY NECK IS KILLING ME. THE HEADREST JUST DOSEN'T HIT THE BACK OF MY HEAD OR TOP OF MY HEAD AT ANY POINT THAT IS COMFORTABLE AND NOW, SO SOON, MY NECK HURTS! I FEEL LESS IN CONTROL OF THIS CAR BECAUSE I AM ALREADY ADAPTING BY LEANING FORWARD SLIGHTLY SO THAT THIS THING IS NOT BUMPING MY NECK/HEAD. AS FAR AS I CAN TELL AT THIS POINT, I CAN'T TILT HEADREST BACK, ONLY UP AND DOWN....AND NO HEIGHT ACCOMMODATES ME.

TL* THE CONTACT OWNS A 2014 SUBARU XV CROSSTREK. WHILE BACKING THE VEHICLE INTO THE GARAGE, THE VEHICLE ACCELERATED RAPIDLY AND CRASHED INTO THE GARAGE BEAM. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

RODENTS DESTROYED A WIRE ASSOCIATED WITH MY POWER STEERING. THE CAR WAS TOWED TO THE DEALER, AND THEY PROVIDED A RENTAL. THE NEXT NIGHT THE SAME WIRE WAS AGAIN DESTROYED BY RODENTS. AGAIN THE POWER STEERING WAS DISABLED. AT THAT POINT I SENSED SOMETHING WAS AMISS, SO I FILED A REPORT WITH LAW ENFORCEMENT. AFTER SPEAKING TO THE DEALER AND DOING SOME RESEARCH IT BECAME APPARENT THAT 100% OF THE WIRES IN MY VEHICLE ARE INSULATED WITH A SOY BASED MATERIAL. THIS INCLUDES WIRING RELATED TO VITAL SAFETY SYSTEMS LIKE AIRBAGS. INSULATING AUTOMOBILE WIRES WITH SOY, ESPECIALLY THOSE WIRES RELATED TO SAFETY EQUIPMENT, IS AN ENGINEERING DISGRACE. RODENTS HAVE ALWAYS HAD A TENDENCY TO CHEW ON WIRING. THEREFORE, USING THE SAME PRODUCT FOUND IN COMMERCIAL RODENT FOOD TO INSULATE VITAL AUTOMOBILE WIRING IS OUTRAGEOUS. I NOW HAVE A BRAND NEW CAR THAT I CAN'T TRUST TO START IN THE MORNING, FUNCTION CORRECTLY, OR PROTECT ME IN AN ACCIDENT.

I WAS IN A CIRCULAR DRIVEWAY OF A LARGE APARTMENT COMPLEX GETTING READY TO PARK AND WAIT FOR AN INDIVIDUAL. THERE WAS A CAR IN FRONT OF ME SO I WAS PREPARING TO PARK WHEN ALL OF A SUDDEN MY CAR WENT FULL THROTTLE. IT DID NOT RESPOND TO PRESSING ON THE BRAKE. I HAD THE CHOICE OF EITHER HITTING THE PERSON IN FRONT OF ME OR TURNING INTO A 15 INCH VERTICAL ROCK WALL WHICH SERVED AS A RETAINING WALL FOR A RAISED BED AND WAS ABOUT 10 FEET TO MY RIGHT. I CHOSE THE LATTER. THE CAR WAS GOING SO FAST THAT THE FRONT TWO WHEELS CLIMBED THE VERTICAL WALL AND THE TWO FRONT TIRES ENDED IN THE RAISED BED. THE LEFT HEAD LIGHT HIT A CORNER POST AND THE CAR STOPPED. IT WAS THE SCARIEST 5 SECONDS OF MY LIFE. I HAVE A GOOD DRIVING RECORD BUT KNOW THAT I AM NOT BEYOND DRIVER'S ERROR. HOWEVER I AM CONVINCED IN THIS PARTICULAR CASE WHEN THE CAR WAS HARDLY MOVING, THE WEATHER PERFECT, THE ONLY EXPLANATION FOR THE ACCIDENT IS UNINTENDED ACCELERATION BY THE VEHICLE ITSELF. THIS WAS THE 7TH SUBARU OWNED BY MY HUSBAND OR ME. I AM A FAN OF THE BRAND AND KNOW THE CAR WELL. IF I HAD WANTED THE CAR TO CLIMB THAT VEHICLE WALL I WOULD NOT HAVE BEEN ABLE TO DO IT. I AM JUST VERY FORTUNATE THAT I DID NOT HIT ANYONE ELSE OR HURT MYSELF. MY CAR WAS TOWED TO AN AUTO BODY SHOP WHERE IT WAS REPAIRED. DAMAGES TOTALED ALMOST $8000 AND MAINLY CONSISTED OF REPAIRING THE HOOK, FENDER, DRIVER'S DOOR, HEADLIGHTS, GRILL, AND RADIATOR. FOLLOWING THE REPAIR MY INSURANCE COMPANY TOWED THE CAR TO MY SUBARU DEALERSHIP WHERE DIAGN

THE REVERSE CAMERA INTERMITTENTLY DOES NOT WORK WHEN IT SHOULD. THE SUBARU SERVICE CENTER REPLACED THE AUDIO UNIT 6 MONTHS AGO WHEN THIS CONCERN FIRST STARTED TO HAPPEN BUT THE REPAIR DID NOT WORK SINCE IT STILL HAPPENS. THE DEALER & SUBARU CUSTOMER SERVICE SUPPORT WERE NOT ABLE TO COME TO A RESOLUTION THE 2ND TIME AROUND FOR THIS PROBLEM. I HAVE ELECTED TO LEAVE THE VEHICLE WITH THE DEALER FOR THEM TO TRY AND VERIFY & DIAGNOSE BUT THEY REFUSE TO KEEP IT LONGER THAN ONE WEEK. IT IS GETTING FRUSTRATING AS WHEN THE CAMERA IS MOST NEEDED, IT DOES NOT WORK. THANKFULLY THERE HAVE BEEN NO INJURIES OR COLLISIONS DUE TO THIS PROBLEM & I AM 100 PERCENT AWARE THAT THIS SYSTEM IS JUST AN "AID" & NOT TO BE RELIED ON 100 PERCENT WHEN BACKING THE VEHICLE UP.

I BACKED OUT OF THE GARAGE AND WAS IN REVERSE WITH MY FOOT ON THE BRAKE PEDAL ON THE DRIVEWAY WAITING FOR THE GARAGE DOOR TO CLOSE. FOR SOME REASON I CHANGED THE TRANSMISSION FROM REVERSE TO DRIVE AND STARTED GOING FORWARD. I HIT THE BRAKES AND THE CAR EVENTUALLY STOPPED, BUT NOT BEFORE HITTING THE THE GARAGE DOOR. I THEN PUT THE SELECTOR ROD IN REVERSE. THE CAR PROCEEDED TO ROLL DOWN THE DRIVEWAY DECLINE INTO THE STREET. I TRIED TO BRAKE, BUT THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES WOULD NOT ENGAGE. THE CAR STOPPED ONLY BECAUSE I PUT THE SELECTOR INTO DRIVE. I WAS STUCK IN THE MIDDLE OF THE STREET WITH THE BRAKE PEDAL DEPRESSED BY ITSELF AND THE GEAR SELECTOR IN DRIVE. I COULD NOT CHANGE THE GEAR UNTIL I REACHED DOWN AND PULLED THE BRAKE PEDAL UP FROM ITS DEPRESSED POSITION. *TR

I HAVE A 2014 SUBARU CROSSTREK (14K MILES) AND MY STEERING WHEEL WILL FEEL LIKE IT LOST CONTACT (DEAD SPOT) WITH THE STEERING RACK FOR A SECOND OR TWO. THE PROBLEM IS INTERMITTENT AND I CAN'T REPRODUCE FOR THE DEALER SERVICE TECHS. AT TIMES GET FUNKY VIBRATIONS LIKE A STRUT BOUNCE FROM THE LEFT FRONT WHEEL OR EXCESSIVE SIDE TO SIDE YAW MOTION AND THEN STEERING WHEEL ROCKS (LEFT TO RIGHT), THE ELECTRIC STEERING FEELS LIKE IT WANTS TO ADJUST AND THEN GOES NUMB (NO ROAD FEELING) AND RECOVERS, NEVER ANY ERROR DASH LIGHT OR CODE. THE CAR HAS BEEN TO THE SUBARU DEALER WHERE I BOUGHT THE CAR TWICE WITH NO TROUBLE FOUND. A SECOND DEALER TOOK THE CAR FOR A TEST DRIVE AND DID NOT REPRODUCE THE PROBLEM, I WAS TOLD THAT WITHOUT A TROUBLE LIGHT OR CODE THEY MAY NEVER FIND THE PROBLEM. A THIRD SUBARU DEALER GOT ALL ANTSY WHEN I TOLD THEM THE PROBLEM (LIKE IT IS A KNOWN ISSUE) AND MADE ME OUT OF THE SERVICE AREA BY YELLING, THEY DID NOT HAVE TIME OR TECHS TO TROUBLE SHOOT THIS PROBLEM. I CONTACTED SUBARU OF AMERICA AND GOT A COMPLAINT TICKET ON FILE (1-8235180260). I FIND IT ODD THAT A MODERN CAR WITH ELECTRONIC (ELECTRIC) STEERING SYSTEM HAS NO STRESS TEST DIAGNOSTICS OR A FAIL SAFE TO PREVENT THE DRIVER FROM LOOSING CONTROL. BESIDES THIS INTERMITTENT STEERING ISSUE AND THE BAD SUBARU DEALER SERVICE NETWORK, THE CROSSTREK IS ALSO SCARY TO DRIVE IN HIGH WINDS. *TR

TL* THE CONTACT OWNS A 2014 SUBARU XV CROSSTREK. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND SUDDENLY THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN AND TWO PARKED VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED UNKNOWN INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

2014 SUBARU CROSSTREK VEHICLE CONSUMED OVER FIVE QUARTS OF OIL BEFORE REACHING 9000 MILES*CW THE CONSUMER ALSO STATED THE DEALER DID NOT INSTALL THE KAYAK RACK SECURELY ON TOP OF THE ROOF. *JB

TL* THE CONTACT OWNED A 2014 SUBARU XV CROSSTREK. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AND CAUSED THE CONTACT TO LOSE CONTROL AND CRASH THE VEHICLE. THE CONTACT AND THE PASSENGER SUSTAINED LACERATIONS AND BRUISES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,200.

ON MULTIPLE OCCASIONS, PRIOR TO INCIDENT DATE/MILEAGE, THIS VEHICLE HAS BEEN PULLING TO THE RIGHT SINCE WE TOOK OWNERSHIP ABOUT 6 MONTHS AGO. MOST RECENTLY MY WIFE WAS DRIVING, HAD LOOKED OVER FOR SOMETHING THAT FELL ON THE SEAT, AND REALIZED SHE WAS HEADING FOR THE CURB WITHOUT KNOWING IT AS IT CONTINUES TO PULL RIGHT. THIS CAR HAS A TORQUE STEER CONDITION, AND ROUTINELY REQUIRES MORE PRESSURE ON THE WHEEL, TO THE LEFT, TO KEEP THE CAR GOING STRAIGHT. ONCE ACCELERATING IT PULLS RIGHT, THEN AS YOU RELEASE THE ACCELERATOR, IT GOES BACK TOWARDS LEFT. IT WILL ALSO DRIFT TO THE RIGHT, WITHOUT ACCELERATION, THOUGH NOT ALWAYS. HAS BEEN IN SHOP 3 TIMES FOR SAME. FIRST TIME WAS TOLD AIR PRESSURE WAS DIFFERENT FROM DELIVERY OF VEHICLE AND ALIGNMENT WAS CORRECT. 2ND TIME THEY SAID IT WASN'T HAPPENING, AND THAT IT WAS ALL OKAY. THIRD TIME THEY SAID THE REAR ALIGNMENT WAS OFF. THE STEERING WHEEL APPEARS TO BE SLIGHTLY OFF AS WELL. IN ADDITION, THE CAR MAKES A SMALL THUMPING SOUND, COMING FROM RIGHT FRONT WHEEL/TIRE AREA, WHEN GOING OVER SMALL BUMPS. LASTLY, THE BODY MOLDING ON THE LEFT SIDE, UNDER THE DRIVERS DOOR, KEEPS PULLING AWAY FROM THE CAR. WAS JUST SERVICED FOR SAME, WITH NEW CLIPS AND MOLDING, AND IT IS WORSE THAN WHEN IT WENT IT. TO ME, IT SEEMS LIKE THIS CAR WAS EITHER IN AN ACCIDENT (BOUGHT IT NEW) AND FIXED BEFORE DELIVERY (OR) THAT IT IS BENT AND THUS NOTHING IS LINING UP RIGHT. *TR

1. VEHICLE MANUFACTURES ARE ADVERTISING ELECTRONIC SAFETY EQUIPMENT AS SELLING POINTS 2. THERE IS GENERAL RECOGNITION OF THE DANGER OF USING HAND HELD CELL PHONES 3. THE ISSUE IS PREPROGRAMMED PHONE NUMBERS SOMETIME WORK & SOMETIME GIVE THE MESSAGE "THIS FUNCTION IS NOT AVAILABLE WHILE VEHICLE IS IN MOTION" -CONFIRMED BY SUBARU EMPLOYEE 3/21/2014- 4. KERBECK SUBARU SERVICE MANAGER SAID " SORRY THAT IS THE WAY IT IS" 5. SUBARU RADIO CM631 WHICH IS CLARION PF 3391A-A