2020 Subaru Outback complaints

WE JUST BOUGHT THIS CAR. USED, LESS THAN 7K MILES. I HAVEN'T EVEN MADE A PAYMENT YET. MY WIFE CALLED ME FROM THE TURN LANE OF A BUSY INTERSECTION WITH HUNDREDS OF CARS SPEEDING PAST. SHE WAS DRIVING AND STOPPED TO TURN LEFT AT A RED LIGHT. WHEN SHE WENT TO GO, THE CAR TURNED OFF AND WOULD NOT START - ALTHOUGH IT APPEARED THERE WAS POWER; RADIO, LIGHTS, ALL WORKING. A POLICE OFFICER AND A PASSER-BY PUSHED HER INTO A PARKING LOT AFTER 20 MINUTES. WHEN I ARRIVED, IT APPEARED THE BATTERY WAS NOT CRANKING THE STARTER. I HAD HER GET JUMPER CABLES AND YES, IT STARTED RIGHT UP. NO INDICATION THAT THE BATTERY WAS HAVING ISSUES, NO WARNING LIGHTS. I TURNED THE AUTO STOP-START OFF WHILE I DROVE IT TO THE DEALERSHIP WHO COULDN'T EVEN TALK TO ME BECAUSE THEY WERE TO BUSY. FORTUNATELY, IT STARTED UP AND MADE IT HOME. TOOK MY SON TO HIS BASEBALL GAME AND AFTER SITTING FOR 3 HOURS, WOULD NOT START, GOT A JUMP. TOOK IT HOME, LET IT RUN A BIT, IN THE MORNING, WOULD NOT START. THE INTERNET IS FULL OF PEOPLE COMPLAINING ABOUT SUBARU AND THIS EXACT ISSUE. THIS SOULD NOT BE HAPPENING IN BASICALLY A NEW CAR.

I'M CURIOUS TO KNOW IF ANYONE ELSE HAS HAD THE PROBLEM THAT I'VE BEEN HAVING WITH MY CAR. THE CAR'S CCM WOULD OCCASIONALLY FREEZE; SAY APPLE CARPLAY IS UNAVAILABLE AND RESTART; THE CCM WOULD GO BLANK, BUT STILL BACKLIT; OR JUST FREEZE ATTEMPT TO RESTART, BUT NOT TURN BACK ON RENDERING ITEMS IN THE CAR USELESS, LIKE VOICE CONTROL AND JUST EVERYTHING!! SUBARU CLAIMS THAT THERE'S NOTHING WRONG AND I JUST HAVE A GRIEVANCE. I'M NOT SURE HOW THAT'S THE CASE, WHEN THERE'S VIDEO EVIDENCE. I HAVE A LOANER CAR FROM THE DEALERSHIP, AND TURNED OFF THE DISPLAY (I DIDN'T KNOW THAT COULD BE DONE), BUT THE VOICE CONTROL WORKED IN THE LOANER THAT WAS NOT HAVING A PROBLEM AS OPPOSED TO MINE. PLEASE LET ME KNOW IF ANYONE ELSE HAS WRITTEN IN WITH THAT COMPLAINT. OF NOTE, I'VE BEEN GOING INTO THE DEALERSHIP FOR THIS PROBLEM SINCE OCTOBER 2020, AND I'VE ONLY OWNED THE CAR SINCE JUL 2020. I HAD IT CHECKED IN VIRGINIA AND OKLAHOMA CITY. I RECEIVED A LOANER CAR ON THURSDAY, 8 APR 2020, FOR THE PROBLEM ONLY AFTER I NOTIFIED THE DEALERSHIP THAT I CONTACTED SUBARU ABOUT THE PROBLEM. I RECEIVED A TEXT STATING THAT THE CAR WAS READY, BUT NO RESPONSE AS TO WHAT WAS DONE. AGAIN, I RECEIVED THE 'SOFTWARE IS UP TO DATE'. BE AWARE THAT WHEN THE SCREEN GOES BLANK, YOU HAVE NO CONTROL OVER ANYTHING, NOT EVEN VOICE CONTROL. I DID TEST THAT WHILE MY CAR WAS MALFUNCTIONING A D ALSO DISPLAYING THAT EYESIGHT AND REAR ASSIST BRAKING WERE ALSO NOT FUNCTIONAL. THIS IS A SAFETY HAZARD, BECAUSE I WAS UTILIZING NAVIGATION

BOUGHT THE VEHICLE BRAND NEW AND WOKE UP THE NEXT DAY TO IT NOT STARTING. THE CAR WAS SOLD TO US WITH A BAD BATTERY AND MISSING PARTS ACCORDING TO THE DEALERSHIP. ALMOST EXACTLY A YEAR LATER OUR TRANSMISSION BLEW FOR NO APPARENT REASON WHILE GETTING OFF THE HIGHWAY AND COMPLETELY STOPPED RUNNING. NOW THE VEHICLE HAS A CRACKED WINDSHIELD WHEN NO ROCKS OR ANYTHING HAS HIT IT.

WINDSHIELD CRACKED FROM THE LOWER CENTER WHILE PARKING IN THE GARAGE. NO KNOWN IMPACT HAPPENED.

AFTER THE CAR SITS FOR 1 TO 2 DAYS WITHOUT BEING DRIVEN THE BATTERY IS COMPLETELY DRAINED. AFTER RECHARGING THE BATTERY AND GETTING THE CAR STARTED THERE HAS BEEN NOTHING LEFT ON (I.E. DOME LIGHTS) OR OPENED (I.E DOOR AJAR) WHICH WOULD HAVE CREATED A SLOW DRAIN ON THE BATTERY. THIS HAS HAPPENED 3 TIMES SINCE JAN 2021

I LEFT MY CAR PARKED FOR 6-7 DAYS AND IT'S COMPLETELY DEAD

WINDSHIELD HAS CHIPPED 3 TIMES IN THE LAST MONTH AS OF 4/7/21 ON OUR 2020 OUTBACK, FROM EXTREMELY LIGHT AND TINY ROAD DEBRIS/ROCK STRIKES. NOW HAS A 4TH, LARGER CHIP NEAR THE BASE OF THE WINDSHIELD WITH A 18" CRACK THAT GREW OVER THE COURSE OF A FEW HOURS. ALL OCCURRED WHILE IN MOTION ON HIGHWAYS. ALL DURING MILD WEATHER. ALL WERE FROM ROCKS ALMOST TOO SMALL TO SEE. THE SAME THING HAPPENED WITH OUR 2018 SUBARU. SUBARU NOW OFFERS WINDSHIELD COVERAGE AT ADDITIONAL CHARGE. SALESMAN NOTED THAT IT WAS "BECAUSE THEY USE THINNER GLASS DUE TO THE EYESIGHT SYSTEM". THIS WOULD SUGGEST SUBARU KNOWS THERE IS A PROBLEM.

WINDSHIELD HAS CRACKED TWICE WITHIN 15 MONTHS. BOTH CRACKS STARTED AS SMALL CHIPS AND QUICKLY (WITHIN HOURS) TURNED INTO LARGE CRACKS SPANNING THE MAJORITY OF THE WINDSHIELD. BOTH CHIPS OCCURRED WHILE DRIVING ON HIGHWAY.

THE FRONT WINDOW CRACKED FOR NO APPARENT REASON. THE CRACK STARTED ABOUT A THIRD OF THE WAY UP THE WINDOW, IN A J SHAPE FASHION. VERY NARROW CRACK. THE CAR WAS IN MY GARAGE WHEN I WENT OUT TO START IT I SAW THE CRACK. HAD NOT BEEN THERE BEFORE BUT THE EYE SIGHT SYSTEM WAS MALFUNCTIONING THE DAY BEFORE WHEN DRIVING THE CAR.

MY CAR BATTERY FAILED IN SEPTEMBER THEN AGAIN IN OCTOBER. I WASN'T QUITE SURE WHAT THE ISSUE WAS BUT IT DIDN'T SEEM TO BE BACK:BACK. THEN AT THE END OF FEBRUARY- 5 DAYS IN A ROW I HAD TO HAVE MY BATTERY JUMPED. DEALER SAW IT AND CLAIMED IT WAS A DEAD BATTERY AND ONLY NEEDED CHARGING. AT THE END OF MARCH (TODAY), THE CAR'S BATTERY FAILED AGAIN. I REPORTED THE ISSUE TO SUBARU. THEY SAID THEY WOULD DO AN ANALYSIS ON THE BATTERY. A TOWING SERVICE CAME TO JUMP MY CAR. AT ALL TIMES, WITHOUT A JUMP THE CAR WILL NOT TURNOVER. I ALSO NOTICED- MAYBE RELATED MAYBE NOT- THE CAR'S CALCULATION FOR MILEAGE IS ALL OVER THE PLACE. SPECIFICALLY, WITHIN 30 SECONDS IT CAN GO FROM 3 MPG, 55 MPG, 7 THEN SEVERAL HUNDRED; IT MAKES NO SENSE.*DT

AFTER DRIVING THE CAR, PARKING, AND TURNING THE CAR OFF FOR A SHORT TIME, THE CAR WILL NOT START. THE BATTERY IS DEAD AND HAS TO GET JUMP STARTED. SOMETHING DRAINS THE BATTERY. THIS OCCURS RANDOMLY, BUR HAS HAPPENED TO ME 3 TIMES, TWICE AT AROUND 7,000 MILES AND ONCE AT 8,800 MILES. AFTER THE SECOND TIME IT HAPPENED , THE DEALER LOOKED AT IT AND SAID THE REAR DOME LIGHT WAS LEFT ON. WHILE I NEVER USED THE REAR DOME LIGHT, I ACCEPTED THE EXPLANATION. HOWEVER, WITH THIS LATEST OCCURRENCE , I AM CERTAIN THAT NO LIGHTS WERE LEFT ON. I WILL TAKE THE CAR TO THE DEALERSHIP TO SEE IF THEY CAN DETERMINE THE PROBLEM. I AM CONCERNED BECAUSE I CANNOT DEPEND ON THIS CAR TO START WHENEVER I GO TO DRIVE IT

WINDSHIELD SPONTANEOUSLY CRACKED AT THE BOTTOM CENTER OF THE GLASS NEAR THE VENTS. VEHICLE WAS IN MOTION BUT NO OTHER VEHICLES WERE AROUND. THERE WAS NO IMPACT OR ROCK.

EVER SINCE THE RECALL FOR THE COCKPIT CONTROL SYSTEM SOFTWARE WAS UPDATED ON MY 2020 SUBARU OUTBACK TOURING ON MARCH 1, 2021 THE CONSOLE RANDOMLY REBOOTS. IT HAS HAPPENED 6 TIMES IN 3 WEEKS. ON A RECENT TRIP ON THURSDAY MARCH 25, 2021 THE CONSOLE REBOOTED 3 TIMES IN A LITTLE OVER AN HOUR. WHEN THAT HAPPENS THE SAFETY FUNCTIONS ARE DISABLED - PRE-COLLISION BRAKING, ADAPTIVE CRUISE CONTROL, PRE-COLLISION THROTTLE MANAGEMENT, LANE DEPARTURE AND SWAY WARNING WITH LANE KEEP ASSIST, ETC.

TL* THE CONTACT OWNED A 2020 SUBARU OUTBACK. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE, SHE NOTICED A CRACK HAD FORMED ON THE PASSENGER'S SIDE OF THE WINDSHIELD. THE CONTACT CALLED FRANK FLETCHER SUBARU (3430 E 20TH ST, JOPLIN, MO 64801) WHO REFERRED HER TO THE MANUFACTURER FOR ASSISTANCE. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER AGREED TO REPAIR THE WINDSHIELD FREE OF CHARGE. SOON AFTER THE REPAIR, THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, ANOTHER CRACK HAD FORMED ON THE BOTTOM DRIVER'S SIDE WINDSHIELD, WITHOUT IMPACT. THE CONTACT STATED THAT THE CRACKS OBSTRUCTED HER VISION WHILE DRIVING. THE CONTACT CALLED THE MANUFACTURER AND WAS OFFERED AN INCENTIVE TO TRADE THE VEHICLE IN FOR A 2021 SUBARU OUTBACK. THE CONTACT AGREED TO THE TRADE OFFER AND RETURNED THE VEHICLE TO THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

ELECTRICAL POWER FAILURES SUBARU OUTBACK 2020 ON 5 DIFFERENT OCCASIONS IN THE PAST 10 MONTHS OUR NEW 2020 SUBARU OUTBACK HAS FAILED TO START AND WE HAVE BEEN STRANDED. THERE WAS NO ELECTRICAL POWER. EVERY TIME: 'THE CAR HAD BEEN DRIVEN REGULARLY, INCLUDING ON THE PRIOR DAY. 'WHEN WE TRIED TO START THE CAR, THE BATTERY WAS DEAD. WE HAD NEVER LEFT LIGHTS ON, DOORS OPEN ETC. 'THE CAR JUMP STARTED EASILY AND THEN WOULD BEHAVE NORMALLY FOR WEEKS OR MONTHS. EPISODE 1 5.15.20 LOCAL DEALERSHIP TESTED AND FOUND NO PROBLEMS EPISODE 2 5.22.20 LOCAL DEALERSHIP REPLACED BATTERY EPISODE 3 1.11.21 TO 1.19.21 LOCAL DEALER HAD CAR FOR 8 DAYS. THEY WORKED WITH SUBARU NATIONAL HEADQUARTERS ENGINEERS. NO PROBLEMS FOUND. NO LOANER CAR PROVIDED EPISODE 4. 3.21.21 JUMP STARTED. SUBARU CONTACTED. I KEPT THE CAR WAITING ADVICE FROM SUBARU. CAR WENT WELL FOR 2 DAYS EPISODE 5 3.23.21 DIED AGAIN. SUBARU CONTACTED. I KEPT THE CAR WAITING ADVICE FROM SUBARU. HAVE NOT RESTARTED. I WANT THE CAR REPLACED.

VEHICLE HAS HAD MULTIPLE DOCUMENTED INCIDENTS OF THE INFOTAINMENT SYSTEM CRASHING OR GOING DARK AND BEING UNRESPONSIVE. TODAY DURING ANOTHER EPISODE THE VEHICLES ADAPTIVE CRUISE CONTROL COULD NOT BE TURNED OFF. THE VEHICLE WOULD NOT COME OUT OF CRUISE AND CONTINUED TO DRIVE AT SPEED. PLACED VEHICLE IN NEUTRAL WHILE ON THE HIGHWAY TO RESTART THE ENGINE AND ELECTRICAL SYSTEM. THE ENTIRETY OF ELECTRICAL CONTROLS WERE UNRESPONSIVE. THE INFOTAINMENT CRASHING AND BECOMING INOPERABLE ARE A RELATIVELY COMMON EXPERIENCE, BUT THIS IS THE FIRST TIME WE EXPERIENCED LOSS OF VEHICLE CONTROL.

I WAS MOVING VEHICLE INTO GARAGE WHEN I HEARD A "POP". I SAW A CRACK ABOUT 2/3RDS UP ON THE RIGHT SIDE OF THE WINDSHIELD. CRACK STARTED FROM THE EDGE OF THE GLASS AND IS PROPAGATING TOWARDS MOVING TOWARDS THE CENTER.

TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE, THE CONTACT BECAME AWARE OF A CRACK ON THE UPPER SECTION OF THE WINDSHIELD. THE CONTACT STATED THAT THE CRACK WAS NOT CAUSED BY AN IMPACT. THE CONTACT STATED THAT THE CRACK OBSTRUCTED HER VISION WHILE DRIVING. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

PURCHASED CAR FROM DEALERSHIP,PARKED 10 HOURS, BATTERY DEAD.

ON MARCH 1, 2021 VEHICLE HAD 4992 MILES ON IT AND VEHICLE WOULD NOT START. HAD TO CALL ROADSIDE ASSISTANCE AND HAVE VEHICLE JUMPED. TOOK TO DEALER, THEY SAID BATTERY, ALTERNATOR AND STARTER, TESTED GOOD. ON MARCH 17TH, VEHICLE HAD TO BE JUMP STARTED. ON MARCH 18TH, VEHICLE HAD TO BE JUMP STARTED TWICE IN THE SAME DAY. ON MARCH 19TH, VEHICLE HAD TO BE JUMP STARTED AND TAKEN TO DEALER. VEHICLE NOW HAS 5192 MILES. ON MARCH 19, 2021, A CASE WAS OPENED WITH SUBARU OF AMERICA.

WHILE DRIVING ON THE HIGHWAY THE SUNROOF SPONTANEOUSLY SHATTERED. THE NEAREST CAR IN FRONT OF ME WAS APPEARED TO BE A FOOTBALL FIELD AWAY, IN FRONT OF ME. I NEVER SAW ANYTHING BOUNCING IN FRONT OF ME/TOWARDS ME. IT LITERALLY SOUNDED LIKE SOMEONE SHOT AT THE CAR. THE INTERIOR SHADE WAS CLOSED. TEMPERATURE WAS APPROX. 75 DEGREES. OCCURRED AT 7:17PM. THERE WAS NO SOUND OF ANYTHING HITTING THE GLASS, IT JUST SHATTERED.

MY 2020 SUBARU TOURING OUTBACK'S WINDSHIELD CRACKED AS IT WAS PARKED AT HOME IN MY DRIVEWAY. THIS OCCURRED ON MARCH 6TH 2021. THE CRACK IN GOES ABOUT HALF WAY ACROSS THE WINDSHIELD IN THE LINE OF SIGHT AS I DRIVE IT. IT HAD NOT BEEN ON THE ROAD AT ALL THAT DAY. I DROVE IT THE DAY BEFORE AND THERE WAS NO CRACK OR CHIP PRESENT. I BELIEVE THIS TO BE THE RESULT OF A DEFECTIVE WINDSHIELD AND A HAZARD WHILE I AM DRIVING AS IT IMPAIRED MY LINE OF SIGHT. THE REPAIR WAS OVER $1000, BUT MY DEDUCTIBLE WAS $50 FROM GEICO.

2 OEM WINDSHIELDS IN A ROW - THE ONE THAT CAME WITH THE CAR AND A REPLACEMENT, HAVE BOTH HAD CRACKS OF OVER 24 INCHES WITH MULTIPLE FRACTURE LINES ALL STEMMING FROM ONE TINY ROCK HITTING THE WINDSHIELD AND LEAVING A PIT. THE VEHICLE WAS IN MOTION ON THE INTERSTATE BOTH TIMES THE SMALL ROCKS STRUCK THE WINDSHIELD AND CREATED THE PITS THAT LATER TURNED INTO THE LARGE CRACKS.

BATTERY DIES. THE CAR IS LITTLE OVER 1 YEAR OLD, THE BATTERY DIED AND IT HAD TO BE TOWED SEPTEMBER 2020, DEALER CHARGED IT UP, THE BATTERY DIED AGAIN IN JANUARY 2021 AND DEALER REPLACED WITH A NEW BATTERY. THE CONTROL PANEL HAS GONE "BLACK" SEVERAL TIMES NO STATUS SHOWS.

MY CAR HAS 6700 MILES AND THE BATTERY COMPLETELY DIED. AFTER HAVING IT JUMP STARTED BY CSAA, I DROVE IT TO SUBARU. THE SERVICE MANAGER ACKNOWLEDGED THAT SUBARU WAS HAVING ELECTRICAL PROBLEMS WITH THEIR CARS.

I ATTEMPTED TO START THE CAR IN THE MORNING AND THE BATTERY WAS TOO WEAK. I CHARGED THE BATTERY AND LET THE CAR RUN 15 MINUTES. FOUR DAYS LATER, WHEN I ATTEMPTED TO START THE CAR, THE BATTERY WAS TOO WEAK AGAIN. I FOUND REFERENCE TO THIS AS AN ISSUE POSSIBLY KNOWN TO SUBARU OF AMERICA WITH RECOMMENDATION TO REPORT TO NHTSA.

BOUGHT BRAND NEW, IN 5 MONTHS THE WINDSHIELD HAD A CRACKED WINDSHIELD, NOT THE IMPACT STRIKE SPIDER TYPE, BUT FROM THE DRIVERS SIDE EDGE, STRAIGHT LINE CRACK 2 FEET LONG. THE SECOND TIME A CRACK, STRAIGHT LINE TYPE FROM THE PASSENGER EDGE. THE VEHICLE WAS IN MOTION BOTH TIMES, 50 MILES AN HOUR, NO OTHER VEHICLES AROUND. WHILE DRIVING WITH THE CRACK, THE CRACK WOULD GET LONGER. NEVER SCENE ANYTHING LIKE IT.

BATTERY GOES DEAD WHEN DON'T DRIVE IT WEEKLY. PURCHASED NEW FROM DEALER IN JUNE 2020. HAVE HAD AAA OUT TWICE TO JUMP THE BATTERY. HAVE BEEN TOLD BY AAA AND DEALERSHIP TO DRIVE THE CAR OR START IT AND LET IT RUN FOR 30 MINUTES EVERY COUPLE OF DAYS TO KEEP BATTERY CHARGED BECAUSE ELECTRONICS DRAIN THE BATTERY. CAR WAS IN GARAGE.

A FEW MINUTES INTO A DRIVE THROUGH OUR NEIGHBORHOOD (AFTER 9PM) WE NOTICED A SMALL CRACK APPEAR IN THE MIDDLE BOTTOM OF THE WINDSHIELD. RIGHT BEFORE OUR EYES WE WATCHED IT GROW FROM A COUPLE OF INCHES TO ABOUT 10 INCHES IN LENGTH. IT ONLY TOOK A MINUTE OR TWO FOR THIS TO HAPPEN. WE NEVER DROVE OVER 25 MPH. THERE WERE NO OTHER CARS ON THE STREETS. THERE WAS NORTHING AROUND THAT COULD HAVE HIT OUR WINDSHIELD. IT HAPPENED ALL BY ITSELF. 32 YEARS OF DRIVING MANY VEHICLES AND I NEVER HAD THIS HAPPEN BEFORE. THE PICTURE WAS TAKEN AT NIGHT RIGHT AFTER AS WE WENT STRAIGHT HOME. HARD TO SEE THE ENTIRE LENGTH BECAUSE OF THE NIGHT PICTURE. NOT SURE HOW MUCH BIGGER THE CRACK COULD HAVE GOTTEN. LUCKILY WE WERE CLOSE TO HOME AND NOT DRIVING ON THE HIGHWAY AT A HIGHER SPEED.

WINDSHIELD CRACKED FROM THE BOTTOM OF WINDSHIELD. I HAD COMPLAINED TO THE THE DEALER. THEY WON'T HELP ME AND SAID IT IS ROCK CHIP. IT WAS IN THE PARKING MODE WHEN IT START TO CRACK ITSELF.

MY OUTBACK WAS BOUGHT NEW LESS THAN 6 MONTHS AGO AND NOW THE CAR BATTERY WILL NOT HOLD A CHARGE. MY CAR ONLY HAS ABOUT 3,000 MILES ON IT, IT'S USED MOSTLY FOR CITY DRIVING. ONE MORNING MY CAR WAS COMPLETELY DEAD IN OUR DRIVEWAY, NOTHING WOULD TURN ON, SO WE JUMPED THE CAR BATTERY AND IT WORKED FINE THE REST OF THE DAY. WHEN THE CAR TURNED ON, NO LIGHTS WERE ON TO INDICATE THAT THE BATTERY HAD BEEN DRAINED DUE TO LIGHTS BEING KEPT ON. THE NEXT MORNING THE CAR WAS COMPLETELY DEAD AGAIN. WE JUMPED THE CAR AGAIN, BUT AFTER NOT BEING USED FOR SEVERAL HOURS THE CAR BATTERY WAS AGAIN COMPLETELY DEAD. WE ARE TAKING IT TO THE DEALERSHIP BUT IT APPEARS THERE IS ALREADY A LAWSUIT AGAINST SUBARU FOR THE SAME THING HAPPENING IN OTHER 2016-2020 OUTBACKS.

VEHICLE PARKED AT CHARLOTTE DOUGLAS AIRPORT FROM 2/27/21-3/5/21 DEVELOPED WINDSHIELD CRACK IN STATIONARY CONDITION WITH NO OBSERVABLE EXTERNAL DAMAGE TO WINDSHIELD OR CAR. LUCKILY THE CRACK IS MINOR AND DID NOT IMPAIR DRIVING BUT A FULL REPLACEMENT WAS NECESSARY. SEEMS LIKE THIS SHOULDN'T HAPPEN TO AN ALMOST NEW PARKED CAR WITH NO NOTICEABLE DAMAGE TO WINDSHIELD.

WHILE DRIVING MY SUBARU OUTBACK TODAY ON A CLEAN, CLEAR INTERSTATE HIGHWAY WITH VERY FEW OTHER VEHICLES ON THE ROAD THE FRONT WINDSHIELD CRACKED, MAKING A VERY LOUD NOISE. THE CRACK ORIGINATED AT THE BASE OF THE WINDSHIELD TO THE RIGHT OF CENTER AND TRAVELLED UP AND TO THE LEFT.

MY 2020 SUBARU OUTBACK HAS HAD A 2ND INCIDENT WITH A WINDSHIELD CRACK THAT DRAMATICALLY SPREAD MORE THAN A FOOT LONG ACROSS THE WINDSHIELD, STARTING FROM A PIN-NEEDLE-SIZED HOLE NEAR THE BOTTOM LEFT CORNER, I.E., ON THE PASSENGER SIDE OF THE WINDSHIELD. I WAS DRIVING ON THE FREEWAY AROUND SPEED LIMIT WHEN A PEBBLE HIT IT, CAUSING THE TINY HOLE, WHICH ONLY ERUPTED INTO A HUGE CRACK AFTER I PARKED IT. I'VE ONLY HAD THE CAR FOR EXACTLY 1 YEAR WHEN IT HAPPENED AND IT'S ONLY BEEN DRIVEN FOR LESS THAN 6,000 MILES. THE WINDSHIELD SEEMS THIN AND NOT DURABLE.

THE WINDSHIELD CRACKED. THE CAR WAS PARKED IN THE GARAGE AT MY RESIDENCE. I GOT SOMETHING OUT OF MY GLOVE BOX AND IT WAS FINE. I WENT BACK AN HOUR LATER TO PUT THE ITEM BACK AND NOTICED THE WINDSHIELD HAD A LARGE CRACK IN IT.

I PURCHASED A NEW 2020 OUTBACK ONYX XT IN FALL 2019. IT GENERALLY HAD NO ISSUES AND RAN FINE WITH NORMAL DRIVING (EG DRIVING TO WORK AND ERRANDS EVERY DAY OR TWO). FALL OF 2020 (CAR AROUND 10,000 MILES) THE CAR RANDOMLY WAS FULLY DEAD (COULDN'T UNLOCK DOORS OR START THE ENGINE) ONE MORNING AFTER HAVING BEEN DRIVEN NORMALLY ONE OR TWO DAYS BEFORE. I JUMP STARTED THE CAR, DROVE IT FOR AN HOUR, AND THE BATTERY SEEMINGLY DID NOT CHARGE - THE CAR DIED IMMEDIATELY AFTER THE CAR WAS TURNED OFF AND IT COULD NOT BE LOCKED/UNLOCKED/STARTED/ETC. THE CAR WAS JUMP STARTED AGAIN AND BROUGHT TO THE DEALER WHO DIAGNOSED A FAULTY BATTERY UNIT WHICH WAS REPLACED UNDER WARRANTY. THE CAR THEN WORKED NORMALLY UNTIL EARLY 2021, WHEN THE ISSUE REPEATED ITSELF - FOR NO APPARENT REASON, THE CAR DIED, AFTER HAVING WORKED FINE THE DAY OR TWO BEFORE (I.E. IT WASN'T LEFT UNDRIVEN FOR AN EXTENDED PERIOD OF TIME). IT WAS JUMP STARTED, BROUGHT INTO THE DEALER, AND SAME DIAGNOSIS/FIX - BATTERY REPLACED UNDER WARRANTY. ONE WEEK LATER, THE ISSUE REPEATED ITSELF. THE CAR WAS BROUGHT IN AND THE DEALER DID MORE DIAGNOSES AND FOUND THAT THERE WAS AN INTERIOR LIGHT SWITCH THAT WAS IN AN ON POSITION (ALTHOUGH THE LIGHT ITSELF WAS OFF) - THEY TRIED TO REPLICATE THE ISSUE WITH LEAVING THE LIGHT ON CAUSING THE CAR TO DIE OVERNIGHT. THEY REPLACED THE BATTERY AGAIN UNDER WARRANTY. MOST RECENTLY, AROUND ONE WEEK LATER - MARCH 1 2021 - THIS ISSUE REPEATED FOR A FOURTH TIME. I WAS SPECIFICALLY CAREFUL THAT NO LIGHT SWITCHES

WINDSHIELD CRACKED FOR NO APPARENT OR OBVIOUS REASON. WAS NOT STRUCK BY ANY OBJECT. THE VEHICLE WAS MOVING.

LAST SUNDAY MORNING I DISCOVERED A CRACKED WINDSHIELD AS I GOT INTO THE CAR. CRACK APPEARED FOR NO APPARENT REASON AND WAS NOT THERE THE DAY BEFORE WHEN CAR WAS LAST DRIVEN. CAR WAS PARKED IN THE GARAGE OVERNIGHT.

WINDSHIELD DEVELOPED A PROGRESSIVE CRACK FROM EDGE ON PASSENGER SIDE FOR NO APPARENT REASON. THE CRACK WAS NOT THERE ON FRIDAY, 2/26/2021 AT THE END OF THE DAY. HOWEVER, WHEN I WENT TO DRIVE IT ON SATURDAY MORNING, 2/27/2021 THERE WAS A 6-8 INCH CRACK. THE CRACK HAS CONTINUED TO SPREAD ACROSS THE WINDSHIELD. I DID NOT HIT ANYTHING NOR DID ANYTHING HIT THE WINDSHIELD.

HAIRLINE CRACK IN WINDSHEILD

WINDSHIELD CRACKED DOWN THE MIDDLE WHILE DRIVING ON A CLEAR DAY AND NOTHING SEEMED TO HAVE HIT THE WINDOW

I PURCHASED MY 2020 OUTBACK IN MAY 2020. IN FEBRUARY 2021, I HAD ABOUT 5400 MILES ON THE CAR WHEN THE BATTERY SEEMED TO DIE. ADMITTEDLY THE TEMPERATURES WERE COLD AND THE CAR WAS OUTSIDE FOR 48 HOURS WITHOUT BEING DRIVEN. I WAS UNABLE TO SUCCESSFULLY JUMPSTART THE CAR WHEN I ATTEMPTED TO DO SO ONE WEEK LATER. THE TEMPERATURE THAT DAY WAS IN THE UPPER 20S. I TRIED AGAIN 3 DAYS LATER WHEN THE TEMPERATURE WAS ABOUT 40. I SUCCESSFULLY JUMPSTARTED IT THAT DAY AND I LET IT IDLE FOR 20 MINUTES. THE NEXT MORNING, IT WOULD NOT START AGAIN SO I HAD TO JUMPSTART IT ONCE AGAIN. THIS TIME I IDLED IT FOR 20 MINUTES IN THE MORNING AND 20 MINUTES IN THE AFTERNOON (IT STARTED WITHOUT A JUMP IN THE AFTERNOON). THE NEXT MORNING IT ONCE AGAIN REQUIRED JUMPSTARTING. I LET IT IDLE FOR 20 MINUTES IN THE MORNING AND ANOTHER 20 MINUTES IN THE AFTERNOON (ONCE AGAIN JUMPSTARTING IN THE AFTERNOON WAS NOT NECESSARY). FINALLY, IT STARTED ON ITS OWN THE NEXT MORNING AND I DROVE IT TO THE DEALER WHO SAID EVERYTHING WITH THE BATTERY AND THE ELECTRICAL SYSTEM WAS FINE. THERE WAS NO EVIDENCE OF ANY ELECTRICAL PROBLEM. I AM NOT CONVINCED ABOUT THIS IN LIGHT OF PROBLEMS WITH 2017-2019 OUTBACK BATTERY FAILURES.

MY CAR IS LESS THAN 1 YEAR OLD AND ONLY HAS 3200 MILES. THE BATTERY HAS DIED TWICE IN THAT TIME AND NEEDED TO BE JUMPED. LAST TIME WAS FEB 23 2021

RETURNED TO CAR FOUND FRONT WINDSHIELD CRACKED. NO EVENT OCCURRED TO MY RECOLLECTION TO CAUSE THIS

NEED IMO SHE SCHEME

WITHIN 12 HOURS OF HAVING THE CAR, THE WINDSHIELD CRACKED FOR SEEMINGLY NO REASON. NO ROCK HIT THE WINDSHIELD NOR WAS I USING AIR CONDITIONING OR THE HEATER. OUTSIDE TEMP WAS ABOUT 65F. I WAS DRIVING ON THE FREEWAY AT 65 MPH.

DROVE CAR ON WEDNESDAY (2/17/21) AND PARKED IN MY GARAGE. WENT TO DRIVE CAR ON FRIDAY AND SAW I HAD AN L SHAPED CRACK IN THE WINDSHIELD FROM PASSENGER PILLAR ACROSS AND DOWN THE WINDSHIELD. NO DING IS FELT ON THE OUTSIDE OF THE WINDSHIELD.

AUTO ON-OFF FUNCTION SHUTS OFF ENGINE WHEN VEHICLE STOPS IN TRAFFIC FOR ANY REASON. THE ENGINE IS TO RESTART WHEN DRIVER STEPS ON ACCELERATOR...HOWEVER THIS IS NOT ALWAYS THE CASE. MANY TIMES THE ENGINE FAILS TO START WHICH CAUSES THE DRIVER TO BELIEVE THE ACCELERATOR NEEDS MORE PRESSURE. WHEN THE ENGINE DOES FINALLY START THE CAR LEAPS FORWARD SINCE IT IS STILL IN FORWARD GEAR. THIS FORWARD LEAP IS VERY DANGEROUS SINCE ITHE LEAP IS TOTALLY UNEXPECTED. MOST DRIVERS TURN OFF THIS FUNCTION HOWEVER THE DRIVER TURN OFF SELECTION IS VOIDED ONCE THE CAR IS TURNED OFF. THE DRIVER MUST REMEMBER TO CANCEL THIS AURO-OFF FUNCTION EVERY TIME THE CAR IS STARTED SUBARU HAS RECEIVED MANY COMPLAINTS ABOUT THIS FUNCTION AND HAS DECIDED TO RELOCATE THE OFF-ON ICON TO A FRONT SCREEN RATHER THAN THE PREVIOUS 3RD SCREEN. THE CORRECT FIX WOULD SEEM TO BE ONCE THE DRIVER SELECTS TO SHUT OFF THIS FUNCTION IT SHOULD NOT OVERRIDE THE OFF SELECTION UNLESS INITATED BY THE DRIVER. ONCE I SHUT OFF MY RADIO IT STAYS OFF UNTIL TIRNED ON AGAIN. SUBARU SERVICE PROGRAM WRI-20 JANURARY 2021

MY WINDSHIELD SPONTANEOUSLY CRACKED OVERNIGHT WHILE IT WAS PARKED IN THE DRIVEWAY. ONE MORNING AS I WAS GETTING IN THE VEHICLE AND I NOTICED A CRACK HAD APPEARED IN THE WINDSHIELD ORIGINATING FROM THE BOTTOM OF THE GLASS ON THE PASSENGER SIDE AND EXTENDING UP AND TO THE CENTER ABOUT A FOOT.

WINDSHIELD STARTED CRACKING FROM BELOW THE WIPE TRIM AND KEEPS CRACKING. WAS DRIVING UP DONNER SUMMIT HWY 80. TRAVELING APPROXIMATELY 60 MPH. TEMPERATURE IN 20'S ELEVATION GAIN TO NEAR 6500 FEET. SOME SLEET SNOW WIPERS IN USE. NOTICED CRACK AFTER STORM CLEARED. CRACK HAPPENED FROM NO KNOWN IMPACT. DIDN'T HEAR ANY ROCK IMPACT.