2018 Subaru Outback complaints

WHEN THE POWER TAILGATE IS LEFT OPENED FOR A PROLONGED PERIOD, THE BATTERY DRAINS. THE SHORTEST HOURS LEFT OPENED WAS 4 HOURS. TOOK THE VEHICLE TO THE DEALERSHIP, AND THE BATTERY WAS TESTED TO BE NORMAL (RATED 550 CCA, MEASURED 504 CA, VOLTAGE 12.74V, TEMPERATURE 90F). THE INSTRUCTION PROVIDED BY THE DEALERSHIP WAS TO RUN THE CAR EVERY DAY TO KEEP CHARGING THE BATTERY. THE CAR IS EQUIPPED WITH THE MEMORY HEIGHT TO KEEP THE HATCH OPEN, AND THAT FEATURE IS USELESS WHEN THE BATTERY KEEPS DRAINING.

BATTERY IN MY 2018 OUTBACK CONTINUES TO BE DEAD WHEN I GO TO START IT AFTER SITTING OVERNIGHT. JUST TOOK IT TO THE DEALER AND THEY CALLED AND SAID THEY DID NOT FIND ANYTHING WRONG. THEY ARE KEEPING IT OVERNIGHT TO SEE IF IT IS DEAD IN THE MORNING. IN THE PAST WEEK I HAVE HAD TO JUMP START THE CAR 5 TIMES BECAUSE IT WAS DEAD. JUST CALLED SUBARU AND FILED A COMPLAINT ABOUT THE PROBLEM. THIS IS MY 4TH SUBARU AND NEVER HAD A PROBLEM LIKE THIS.

WHILE DRIVING A ROCK.. NOT A LARGE ONE, CRACKED MY WINDSHIELD WHICH ULTIMATELY PROGRESSED THROUGH OUT THE WINDSHIELD. ONE OTHER TIME A SIMILAR SITUATION OCCURRED WHEN A SMALL ROCK HIT THE WINDSHIELD CAUSING DAMAGE TO IT. I ALSO HAD A ROCK HIT THE PASSENGER SIDE ON THE SECOND ROW WINDOW WHICH COMPLETELY SHATTERED IT. THE CAR WAS IN MOTION FOR THE WINDSHIELD ON A DIVIDED HIGHWAY OCCURENCE BUT STATIONARY ON A CITY STREET WITH PASSENGER WINDOW DAMAGE.

A LONG CRACK FORMED FROM THE TOP LEFT SIDE WINDSHIELD HAS FORMED. WE GOT THIS CAR FROM THE DEALERSHIP AND WITHIN 15 MINUTES OF DRIVING HOME A CRACK HAD FORMED. NO INDICATION OF DEBRIS HIT. WE HEARD A SMALL POPPING SOUND AND NOTICED THE CRACK WHEN WE GOT HOME.

THE ELECTRICAL SYSTEM OF THE CAR DRAINS THE BATTERY AFTER A FEW DAYS OF NOT USING THE CAR. THE CAR WAS PURCHASED BRAND NEW IN JULY, 2018. THE CAR HAS A BATTERY PROBLEM FROM THE BEGINNING. FIRST TIME WHEN THE BATTERY DIED I CHARGED IT MYSELF AND I TOOK THE CAR TO THE DEALERSHIP FOR INSPECTION. AT THE DEALERSHIP THEY COULDT FIND ANY ISSUE. SINCE THAT TIME THE CAR'S BATTERY DRAINED COMPLETELY SIX TIMES PREVENTING THE CAR FROM STARTING. IF THE BATTERY WAS NOT CONNECTED TO A BATTERY TENDER IT WENT COMPLETELY DEAD AFTER A FEW DAYS. LAST TIME WHEN THE BATTERY DRAINED IT COULDN'T BE CHARGED WITH A CHARGER AND ALSO THE CAR COULDN'T BE JUMPED. AFTER INVESTING IN A NEW BATTERY AND INSTALLING IT ON THE CAR THE BATTERY DRAINED AGAIN COMPLETELY AFTER A FEW DAYS WHEN THE CAR WAS PARKED IN THE GARAGE AND NOT USED.

MY WINDSHIELD CRACKED FOR NO APPARENT REASON ON THE DRIVER'S SIDE. THE CAR HAD NOT BEEN HIT BY ANYTHING, BUT HAD BEEN SITTING IDLE OVERNIGHT. THERE WAS ONLY A 15 DEGREE TEMPERATURE CHANGE SO IT WASN'T THAT.

PURCHASED THIS CAR IN FEB 2018. DESPITE THE PANDEMIC OF 2020, MILEAGE IS SOMEWHAT SIMILAR, DRIVING TRIPS ARE SIMILAR SINCE GETTING THE CAR. THE BATTERY HAS BEEN DYING OVER AND OVER SINCE EARLIER THIS YEAR (FEB/MARCH 2020) FOR NO APPARENT REASON. ON MANY OCCASIONS, AFTER SITTING IN THE DRIVEWAY FOR A FEW DAYS, A WEEK, A DAY - THE BATTERY WOULD BE DEAD. BROUGHT IT TO SUBARU AND THEY TOLD ME SOME CRAP ABOUT NOT DRIVING IT FOR PERIODS OF TIME COULD CAUSE THIS (A WEEK?!). THEY TESTED MY BATTERY AND SAID IT WAS BETTER THAN PERFECT. NOW IT'S GOING BACK IN TO THEM BECAUSE IT IS STILL HAPPENING AND NOW THEY ARE CLAIMING IT'S DUE TO LOW MILEAGE. THEY KNOW MORE ABOUT THIS THAN THEY ARE LEADING ON AND ARE BLAMING THE VEHICLE OWNERS' DRIVING HABITS INSTEAD OF GETTING TO THE ROOT OF THE PROBLEM.

2018 SUBARU OUTBACK DEVEOLPED A CRACK IN THE WINDSHIELD THAT ORIGINATED ON THE LOWER LEFT CORNER IN THE DE-ICER REGION. THE CURIOUS LOCATION OF THIS CRACK LED ME TO SEEK OUT WHAT COULD HAVE HAPPENED. I FOUND A SERVICE BULLETIN FROM SUBARU IN 2015 SUBARUS THAT SPECIFICALLY STATE "THESE TYPES OF DAMAGE WOULD ONLY BE COVERED BY THIS WARRANTY EXTENSION IF THE WINDSHIELD IS IDENTIFIED AS HAVING THE ABOVE OUTLINED CONDITION AND THE DAMAGE ORIGINATES IN THE AFFECTED WIPER DEICER AREA. OTHER FORUMS AGAIN AND AGAIN MENTION RECURRING PROBLEMS ORIGINATING IN THIS DE-ICER AREA AND QUICKLY PROPAGATING THE REST OF THE WINDSHIELD. CRACKS IN SUBARU WINDSHIELDS OFTEN RENDER EYESIGHT UNUSABLE. ADDITIONALLY THE COST TO REPLACE THESE WINDSHIELDS IS VERY HIGH AS YOU HAVE TO FACTOR IN RECALIBRATING THE EYESIGHT EQUIPMENT. I SPOKE TO SUBARU OF AMERICA AND THEY STATED THAT "THIS WAS FROM OUTSIDE INFLUENCES/IMPACT AND THERE ARE OTHER IMPACT AREAS ON OTHER SPOTS ON THE WINDSHIELD." THE REFUSED TO ACKNOWLEDGE THE CONNECTION BETWEEN THIS SERVICE BULLETIN/NUMEROUS OTHER SUBAR OWNERS FORUMS/UNUSUAL ARE FOR A ROCK TO HIT OR CRACK TO FORM. ALSO, THE VEHICLE IS STILL UNDER WARRANTY. I AM DISAPPOINTED THAT THIS SAFETY HAZARD AS OCCURRED AND SUBARU NOT ONLY REFUSES TO AUTHORIZE REPLACEMENT, BUT THEY REFUSE TO ACKNOWLEDGE THAT THERE IS A PROBLEM WITH THE WINDSHIELDS CRACKING.

TL* THE CONTACT'S WIFE OWNS A 2018 SUBARU OUTBACK. THE CONTACT'S WIFE HAD NOTICED AN ABNORMAL NOISE COMING FROM THE VEHICLE, WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT TOOK THE VEHICLE TO HUGHES SUBARU (3010 ATLANTA HWY, ATHENS, GA 30606) TO HAVE THE BRAKES INSPECTED AND THE DEALER FOUND NO FAULTS WITH THE BRAKES. AS THE FAILURE PERSISTED, THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THEY DISCOVERED A FAILURE WITH THE TWO FRONT TIRE WHEEL BEARINGS AND THEY REPLACED THE TWO FRONT BEARINGS UNDER WARRANTY. THE DEALER ALSO SUGGESTED THAT ALL FOUR TIRES WOULD NEED TO BE REPLACED DUE TO THE WHEEL BEARINGS. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE HE INSPECTED THE VEHICLE AND DISCOVERED THAT ALL FOUR TIRES WERE CHOPPED. HE STATED THAT THE TWO FRONT TIRES WERE WORSE THEN THE REAR TIRES. THE INDEPENDENT MECHANIC ALSO MENTIONED THAT THE FAILURE COULD LEAD TO SUSPENSION ISSUES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. *DT CONSUMER TOOK VEHICLE BACK TO HUGHES SUBARU TO ADDRESS CONCERNS ABOUT THE CHOPPED TIRES AND POTENTIAL SUSPENSION ISSUES. THE SERVICE MANAGER SAID THAT THE CHOPPING ON THE TIRES WERE NOT A RESULT OF FAILURE OF THE WHEEL BEARING HUBS. HE ALSO SAID THAT THERE WOULD BE NO SUSPENSION ISSUES BECAUSE OF THE FAILURE. HE SAID THAT THE TIRES DID NOT NEED TO BE REPLACED BECAUSE THERE WAS 6+ TREAD STILL REMAINING ON THE TIRES. *DL

BATTERY DOESN'T HOLD CHARGED WHEN PARKED OVER NIGHT. CAN'T START THE ENGINE AFTER A FEW HOUR DRIVE AND PARK OVER NIGHT. NOW I HAVE TO LET THE CAR ENGINE RUNNING FOR A FEW HOUR EVERYDAY TO KEEP THE BATTERY CHARGED UP ENOUGH TO START THE ENGINE. HAS TO JUMP THE CAR MANY TIMES ALREADY. GONNA CALL THE DEALER AND ASK WHAT ARE MY OPTIONS TOMORROW.

DEAD BATTERY OVERNIGHT AND LIFTGATE RANDOM OPENING WHEN VEHICLE IS PARKED IN THE GARAGE.

MY SUBARU OUTBACK 2018 TO DATE IS ON ITS THIRD BATTERY, THIRD BATTERY REPLACED 8-7-2020 IS DEAD TODAY (8-13-2020). VEHICLE PARKED IN DRIVEWAY.

THE WINDSHIELD MYSTERIOUSLY CRACKED ON THE LOWER THIRD OF THE PASSENGER SIDE AND IMMEDIATELY SPIDERED OUT IN ALL DIRECTIONS LIKE A STARBURST EVEN THOUGH THE VEHICLE WAS SITTING BY ITSELF IN BROAD DAYLIGHT IN A LOWE'S PARKING LOT. THERE ARE NO CHIPS/GOUGES ON THE GLASS SURFACE ON EITHER THE INTERIOR OR THE EXTERIOR OF THE WINDSHIELD (WHICH MIGHT SUGGEST AN IMPACT). THE GLASS APPEARS TO HAVE CRACKED ON THE INSIDE OF THE DOUBLE PANE WINDSHIELD FOR NO APPARENT REASON OTHER THAN MANUFACTURING OR DESIGN DEFECT.

VEHICLE HAS 17,000 MILES, BATTERY HAS DIED AT LEAST 6 TIMES. BATTERY HAS BEEN FOUND DRAINED IN THE AM AFTER BEING PARKED IN GARAGE. DEALER REPLACED BATTERY AT 16,000 MILES. BATTERY PROBLEM STILL EXISTS. SUBARU TRIES TO EXPLAIN PROBLEM BY STATING INTERIOR LIGHTS ARE LEFT ON OR KEY WAS LEFT TO CLOSE TO CAR. TESTS SHOW THERE WAS NO PARASITIC DRAIN ON BATTERY. SUBARU DOES NOT WANT TO FIX OR ADMIT THE PROBLEM.

THE ACCELERATION RESPONSE IS DECOUPLED FROM THE THROTTLE. I HAD COME TO A COMPLETE STOP AT A STOP SIGN. I TRIED TO MOVE AHEAD WITH A SLIGHT ACCELERATION TO GET A VIEW OF CROSS TRAFFIC, UNFORTUNATELY THE VEHICLE ACCELERATED TOO HIGH AND T BONED INTO ANOTHER CAR THAT WAS GOING ACROSS. THE OTHER VEHICLE WAS DAMAGED. THE PROBLEM IS MORE EVIDENT WHILE ACCELERATING FROM SLOWER SPEEDS OR FROM A STOP.

WINDSHIELD SEEMED TO SPONTANEOUSLY CRACK FROM THE TOP PASSENGER SIDE WHILE PARKED. THERE WAS NO EVIDENCE OF ANY KIND OF IMPACT. THE CRACK PROGRESSED OVER A PERIOD OF SEVERAL HOURS, INCREASING WHILE DRIVING OR WITH TEMPERATURE CHANGES. THIS IS THE SECOND WINDSHIELD IN 2 YEARS DUE TO SPONTANEOUS CRACKING, AND IT IS LESS THAN A YEAR OLD.

SIX MONTHS AFTER BUYING MY 2018 OUTBACK THE WINDSHIELD CRACKED DOWN BY THE DEFROSTER. THERE WAS NO EVIDENCE OF AN IMPACT. I REPLACED IT WITH SUBARU GLASS BECAUSE OF THE EYESIGHT SYSTEM. COST WAS $1000. ONE YEAR LATER ANOTHER CRACK APPEARED AT THE TOP MIDDLE PART OF THE WINDSHIELD. THERE IS EVIDENCE OF A SMALL DING. THE WINDSHIELD SEEMS PARTICULARLY FRAGILE AND I UNDERSTAND OTHERS ARE HAVING THE SAME PROBLEM. I HAVE REPLACE THREE OR FOUR WINDSHIELD IN 40 YEARS OF DRIVING OTHER CARS BUT NOW HAVE TWO IN LESS THAN TWO YEARS ON THIS CAR. CAR IS OTHERWISE GREAT BUT CLEARLY THERE IS A PROBLEM WITH THE WINDSHIELD.

DURING VEHICLE OPERATION, BOTH STATIONARY AND IN TRAFFIC, THE DRIVER WINDOW INTERMITTENTLY DOES NOT CLOSE NORMALLY. UPON ACTIVATION TO RAISE THE WINDOW WHEN IN OPEN POSITION, IT RISES ONLY PARTWAY, THEN BOUNCES BACK DOWN. ONLY AFTER REPEATED EFFORTS, USING MULTIPLE MANEUVERS OF THE POWER CONTROL, SOMETIMES REQUIRING PULLING OVER ON THE HIGHWAY SO AS NOT TO FURTHER DRIVE DISTRACTED, CAN ONE FINALLY RAISE THE WINDOW. THIS IS A SAFETY ISSUE IN THAT IT REQUIRES DRIVER ATTENTION DURING VEHICLE OPERATION. IT IS ALSO A HAZARD WHEN NEEDING TO CLOSE THE WINDOW RAPIDLY TO AVOID DUST, DEBRIS, WEATHER PRECIPITATION, OR STRANGERS APPROACHING THE VEHICLE. WE HAVE TAKEN IT TO THE DEALER TO FIX IT ON MULTIPLE OCCASIONS AND EACH TIME ARE TOLD THAT 1) NOTHING WAS WRONG (AGAIN, IT IS AN INTERMITTENT ISSUE THAT WE HAVE DOCUMENTED WITH VIDEO 2) IT WAS SOFTWARE-RELATED AND THAT THEY UPDATED IT TO FIX IT AND 3) IT WAS THE POWER WINDOW REGULATOR AND ASSEMBLY (REPLACED TWICE). NONE OF THESE EFFORTS HAVE SOLVED THIS ISSUE AND THE DEALER HAS NOT BEEN FORTHCOMING WITH A REASONABLE SOLUTION OVER THE PAST 2+ YEARS WHILE WE ARE APPROACHING OUR WARRANTY EXPIRATION.

THE WINDSHIELD CRACKED SPONTANEOUSLY ONE DAY WHILE DRIVING. NO OTHER CARS WERE AROUND. TOOK INTO THE DEALERSHIP AND THEY TOLD US IT WAS A ROCK CHIP THAT HAD CRACKED THE WINDSHIELD BUT THE CRACK STARTED AT THE TOP OF THE WINDOW AND WENT DOWN. NO IMPACT POINT IS VISIBLE. WE HAVE ALSO HAS ANOTHER SUBARU WHICH DID THE SAME THING BUT WHILE SITTING IN GARAGE.

BATTERY DRAINS FOR NO REASON, LEAVING BATTERY DEAD AND CAR INOPERABLE. CAR WAS STATIONARY ON DRIVEWAY. COULD NOT START IT, SO CHECKED BATTERY WHICH WAS DEAD 0 VOLTS.

SECOND OCCURRENCE OF THE PROBLEM IN LESS THAN A WEEK. REPLACED ORIGINAL BATTERY ON 7/24/2020 (SEE COMPLAINT NUMBER 11341827). BATTERY DRAINS FOR NO REASON, LEAVING BATTERY DEAD AND CAR INOPERABLE. CAR WAS STATIONARY ON DRIVEWAY. COULD NOT START IT, SO CHECKED BATTERY WHICH WAS DEAD 0 VOLTS.

11/16/2018 DEAD BATTERY FOR NO KNOWN REASON 6/15/2019 DEAD BATTERY FOR NO KNOWN REASON

WE WERE GETTING READY TO LEAVE TO THE STORE AND GOT IN THE CAR AND TRIED TURNING IT ON AND WHEN WE INSERTED OUR KEYS AND TRIED TURNING ON THE CAR-THE CAR WOULD NOT START AND ALL WE COULD HEAR WAS A CLICKING CLACKING SOUND COMING FROM INSIDE THE HOOD. WE TRIED STARTING THE CAR AGAIN AND WE ENCOUNTERED THERE'S THE SAME ISSUE, THE VEHICLE WOULD NOT START AT ALL. WE WENT IN OUR OTHER VEHICLE STRAIGHT TO THE DEALERSHIP TO LET THEM KNOW THAT OUR CAR OF 2 YEARS WOULD NOT START AT ALL AND THEY INFORMED US IT MIGHT BE A BATTERY ISSUE AND THAT WE SHOULD CALL ROADSIDE ASSISTANCE FOR FURTHER HELP. WE ASKED IF OUR BATTERY WAS UNDER WARRANTY AND THEY SAID THEY DIDN'T KNOW IT ALL DEPENDED ON THE MILEAGE AND WE INFORMED THEM THAT OUR CAR WAS A BRAND NEW 2018 MODEL WITH UNDER 21,000 MILES. THEY AGAIN SAID IF IT WAS A BATTERY ISSUE BEST BET WAS TO REPLACE WITH THEM AND THAT IT WOULD BE FOR A FEE OF $200 OR MORE.

DEFECTIVE FRONT WINDSHIELDS. THE ORIGINAL HAD A LEGITIMATE CRACK FROM A ROCK HITTING IT. THE FIRST & SECOND REPLACEMENT WINDSHIELDS (SUBARU BRANDED) BOTH CRACKED STARTING FROM THE DRIVERS SIDE ABOUT MIDWAY UP. THE FIRST REPLACEMENT CRACKED AT SLOW SPEED AFTER PULLING AWAY FROM THE CURB. THE SECOND CRACKED AFTER PARKING AND CLOSING THE DRIVERS DOOR. BOTH CRACKS IMMEDIATELY SPREAD LATERALLY ACROSS ALMOST HALF OF THE WINDSHIELD IN THE DRIVERS LINE OF SIGHT. THE ORIGINAL WINDSHIELD WAS REPLACED ON 4/3/2019 AND THE FIRST REPLACEMENT WINDSHIELD WAS REPLACED ON 11/4/2019. THIS SECOND REPLACEMENT WINDSHIELD CRACKED ON 7/24/2020. NEITHER OF THESE LAST TWO CRACKED WINDSHIELDS WAS CAUSED BY ROCK OR DEBRIS HITTING THEM.

WINDSHIELD EXPERIENCED SERIOUS MULTI-FINGERED CRACK, ORIGINATING IN THE TOP CENTER PORTION OF THE WINDSHIELD, WHERE THE 'EYESIGHT' CAMERAS ARE LOCATED. NO KNOWN CONTACT BY OBJECT FROM ROAD. APPEARED TO BE SPONTANEOUS. NOT CERTAIN IF VEHICLE WAS IN MOTION OR STATIONARY- DIDN'T NOTICE IT UNTIL ENTERING VEHICLE IN THE MORNING.

THE STEERING SOMETIMES LOCKS WHEN CAR IS OPERATING IN REVERSE, TURNING OUT OF A PARKED POSITION. EXACT CAUSE IS UNKNOWN. I BROUGHT THE CAR TO THE DEALERSHIP FOR THIS PROBLEM IN MID-MARCH AND THEY WERE UNABLE TO DETECT THE FAULT. TODAY I ENCOUNTERED THE SAME STEERING LOCK WHEN BACKING OUT OF MY DRIVEWAY AND TURNING RIGHT TO GET ONTO THE STREET.

THE WINDSHIELD CRACKED OUT OF NOWHERE AND SPREAD QUICKLY. THE VEHICLE WAS STATIONARY WHEN WE ENTERED THE CAR AND NOTICED A LONG CRACK IN THE WINDSHIELD. I NEVER HAD THIS HAPPEN TO A WINDSHIELD BEFORE. THE CRACK KEEPS GROWING FOR NO REASON.

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT THE FRONT WINDSHIELD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO RELIABLE SUBARU (438 S INGRAM MILL RD, SPRINGFIELD, MO 65802, (417) 720-8373) WHERE THE CONTACT WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10,000.

BATTERY DRAINS FOR NO APPARENT REASON WHILE PARKED OVERNIGHT IN DRIVEWAY.

I HAVE HAD MY OUTBACK FOR ALMOST 2 YEARS. IN THE LAST 3 MONTHS, I HAVE EXPERIENCED 4 CRACKED OR BROKEN WINDSHIELDS. I AVOID DRIVING BEHIND TRUCKS/SEMIS BUT THE SMALLEST ROCK OR ANYTHING SEEMS TO HAVE DISASTEROUS RESULT OF BULLSEYE/CRACK ETC. I HAVE HAD MY WINDSHILED REPLACED TWICE AND NOW IT NEEDS TO BE REPLACED A THIRD TIME.

THE TOUCH SCREEN ON MY RADIO/HEAD UNIT INTERMITTENTLY FREEZES. WAS TOLD BY DEALERSHIP SERVICE IT IS LIKELY DUE TO BLUETOOTH, AND TETHERING INTERFERENCE BECAUSE THEY BOTH TRY TO CONNECT. DEALER RESET THE RADIO, AND I HAVE NOT CONNECTED THE BLUETOOTH AT ALL AFTER THE RESET. YET AGAIN SAME PROBLEM. THIS HAS BEEN REPLACED ONCE DUE TO THE RECALL AND CLASS ACTION LAWSUIT. IT STILL HAS ISSUES. THERE ISN'T ANY REAL TIME FRAME WHEN IT DOES THIS JUST RANDOMLY TURNS NON-RESPONSIVE ON THE MAIN TOUCH SCREEN. THERE HAVE BEEN MULTIPLE TIME THIS HAS OCCURRED, AND HAVE BEEN TO THE DEALER 2 OR 3 TIMES NOW.

WHEN I PARK MY CAR IN THE GARAGE ON THURSDAY JULY 2ND AND CLOSE THE GARAGE WITH NO PROBLEM. ON JULY 4TH MY WIFE OPEN THE GARAGE AND GOT A CHAIR FROM HER CAR ACURA RDX AND WATCH THE FIREWORKS ON THE DRIVE WAY. LATER ON PUT THE CHAIR BACK IN HER ACURA AND CLOSE THE GARAGE. SUNDAY AFTERNOON I HAD TO GO TO THE GARAGE AND GET TOOLS TO FIX THE BATHROOM SINK AND SAW THE SUBARU OUTBACK HATCHBACK OPEN. I THEN FOUND THE SUBRARU OUTBACK BATTERY DEAD AND THE HATCHBACK ALL SCRATCHES. MY WIFE ONLY HAS HER ACURA CAR FOB, THE OTHER SUBRARU HANGING ON A CLOSET DOOR. MY SUBRARU KEY FOB IS IN MY WORK COMPUTER BRIEFCASE. DEFINITELY NOBODY TOUCH THE SUBRARU FOBS. HOWEVER, I ONLY DRIVE THE SUBRARU OUTBACK TO WORK ( VANPOOL MEETING LOCATION) ABOUT 4 MILES FROM MY HOUSE AND USUALLY ABOUT 5 MINUTES ONE WAY. THE CAR UNABLE TO STARTUP AFTER THE INCIDENT.

WAS DRIVING HOME FROM GETTING DINNER ON A SIDE ROAD NEAR HOME (40MPH ZONE), NO OTHER CARS ON THE ROAD, NOTHING HIT THE WINDSHIELD, AND IT STARTED TO CRACK FROM THE BOTTOM MIDDLE OF THE WINDSHIELD. THERE WERE NO CHIPS, THE CAR WAS ONLY 6MO OLD. NO DRASTIC TEMPERATURE CHANGES OR ANYTHING. BELIEVE WHAT ALL THE OTHER PEOPLE ARE SAYING. I HAVE NEVER SEEN GLASS CRACK OUT OF NOWHERE LIKE THIS. I REALLY HOPE THE CLASS ACTION LAWSUITS STICK AS THERE IS CLEARLY AN UNDERLYING ISSUE.

AFTER REPLACING THE WINDSHIELD ONCE WITH OEM GLASS. IT CRACKED AGAIN, IN ROUGHLY THE SAME PLACE AS BEFORE (BOTTOM MIDDLE OF WINDSHIELD). THIS IS THE SECOND WINDSHIELD IN LESS THAN 2 YEARS! SUBARU CLEARLY HAS A PROBLEM WITH THEIR GLASS OR CLEARANCES AROUND THE GLASS. THIS ONE CRACKED WHILE SITTING IN A CARIBOU PARKING LOT. WE WERENT EVEN MOVING. NO ROCK CHIPS, NOTHING HIT THE WINDOW. ALL THE SUDDEN HEARD A "POP" NOISE, THEN SAW THE CRACK.

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT UPON INSPECTION IT WAS DISCOVERED THAT THE UPPER RIGHT PASSENGER SIDE GLASS WINDSHIELD WAS CRACKED. THE CONTACT INDICATED THAT THE CRACK WAS APPROXIMATELY 5 INCHES LONG AND WAS LOCATED ON THE INTERIOR SECTION OF THE WINDSHIELD. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

LIKE MANY OTHERS, MY WINDSHIELD STARTED CRACKING IN 2 SEPARATE PLACES. ONE LONG CRACK FROM JUST ABOVE THE WIPER BLADE SPANNING 18 INCHES, AND ANOTHER ONE THAT STARTS FROM MIDWAY UP ON THE PASSENGER SIDE ABOUT 2 FEET LONG THAT ALMOST LINKS UP WITH THE OTHER ONE. WINDSHIELD WAS NOT STRUCK AND JUST OCCURRED WHILE IN MY DRIVEWAY AND GARAGE IN FLORIDA.

MY 2018 SUBARU OUTBACK HAS BEEN HAVING ISSUES WITH THE BATTERY AND THE CAR NOT STARTING. IT SEEMED TO HAVE STEMMED FROM THE LIFTGATE WORKING IMPROPERLY AND DRAINING THE BATTERY. IT HAPPENED ABOUT A YEAR AGO, BUT SELF-RESOLVED AFTER RESETTING LIFTGATE AND JUMP STARTING CAR. RECENTLY, ABOUT TWO WEEKS AGO, IT STARTED HAVING ISSUES WITH THE LIFTGATE AND BATTERY AGAIN AND WAS LEFT STUCK AT A SHOPPING CENTER PARKING LOT UNTIL I WAS ABLE TO GET ROADSIDE ASSISTANCE WITH A JUMPSTART. I BROUGHT IT TO SUBARU IN FAIRFIELD, CA, WHERE THEY DIAGNOSED IT AS A LIFTGATE ISSUE THAT WAS DRAINING THE BATTERY. THEY RESET THE LIFTGATE AND THEN CHARGED THE BATTERY AND SENT ME ON MY WAY. TODAY 6/6/2020, MY CAR HAD DIFFICULTY STARTING AGAIN, TOOK A FEW TRIES TO START, THOUGH THERE WERE NO ISSUES WITH THE LIFTGATE. I BROUGHT IT TO SUBARU FAIRFIELD, CA AGAIN, WHERE THEY SAID THERE WAS A BATTERY FAILURE, I WAS OUT OF WARRANTY FOR A REPLACEMENT, AND WOULD BE CHARGED FOR A NEW BATTERY EVEN THOUGH THEY SAID THAT THEY KNOW THAT THERE IS AN ISSUE WITH A NUMBER OF RECENT SUBARU OWNERS WITH BATTERY ISSUES. DOING RESEARCH ONLINE, IT SEEMS LIKE IT IS A VERY COMMON ISSUE, LEAVING OWNERS STRANDED RANDOMLY AND NEEDING A JUMP START, AND THAT BATTERY REPLACEMENTS ARE NOT FIXING THE PROBLEM, AS THE ELECTRICAL DRAINING ISSUE IS STILL THERE.

TWO SEPARATE INSTANCES OF A CRACK HAVE FORMED WHILE DRIVING IN NORMAL CONDITIONS WITHOUT A NOTABLE INCIDENT CONNECTED TO THE CRACKS. THE INITIAL CRACKS WERE NOTICED WHILE DRIVING ON THE HIGHWAY.

THE HEAD UNIT HAS FAILED AND FROZEN SEVERAL TIMES. WHEN THIS HAPPENS, FUNCTIONS LIKE SMARTPHONE INTEGRATION, NAVIGATION, AND BACKUP CAMERA STOP WORKING. THIS OCCURS WHEN VEHICLE IS IN MOTION. FUNCTIONALITY RETURNS AFTER CAR RESTS FOR SEVERAL HOURS. DEALER HAS BEEN UNABLE TO FIX THE ISSUE WITH SOFTWARE UPDATES. *TR

NORMAL DRIVING 45 MPH HIGHWAY AND WITHOUT REASON THE WINDSHIELD STARTED TO CRACK ABOUT ONE INCH THEN KEPT GETTING LONGER ABOUT 20 MINUTES LATER THE CRACK WAS ABOUT 8 INCHES LONG. *TR

I HAVE BEEN SUFFERING FROM REPEATED WINDSHIELD CRACKS, IN A VARIETY OF ROAD CONDITIONS, WITH THIS VEHICLE. BETWEEN MY OWN CAR, AND LOANER VEHICLES OF THE SAME YEAR/MODEL, I HAVE HAD 5 WINDSHIELDS CRACK IN LESS THAN 30,000 MILES. MOST INSTANCES I DID NOT SEE ANY DEBRIS IMPACT THE VEHICLE. ON ONE OCCASION I WAS TRAVELLING UNDER 10 MPH, WITH NO OTHER VEHICLES ON THE STREET, WHICH RESULTED IN THE LARGEST 'BULLSEYE' I'VE EXPERIENCED, NEARLY 3" ACROSS. I DID NOT SEE ANY OBJECT IMPACT THE CAR, AND EVEN STOPPED TO INSPECT THE ROAD FOR DEBRIS THAT I DID NOT FIND. MY CURRENT VEHICLE HAS THREE DISTINCTLY SEPARATE CRACKED SECTIONS THAT OCCURRED ON SEPARATE OCCASIONS. ONE ONE INSTANCE, THE NEAREST VEHICLE WAS ALMOST 1/4 MILE AHEAD OF ME AS WE WERE BOTH TRAVELLING STRAIGHT AT ABOUT 65MPH. THE LATEST WAS WHILE ON AN INTERSTATE ENTRANCE RAMP, WITH LIGHT TRAFFIC, AND UNDER 50MPH AT THE TIME OF THE CRACK. I DID NOT SEE ANYTHING IMPACT THE VEHICLE.

WINDSHIELD CRACKING WHILE DRIVING DOWN INTERSTATE 80. *TR

WINDSHIELD CRACKED DRIVERS SIDE VERY LOW. IT DOES NOT IMPEDE VISION DRIVING AND I HAVE NOT HAD IT REPLACED. I DON'T KNOW WHEN IT HAPPENED. I WAS DRIVING MY OUTBACK. I STOPPED FOR AN ERRAND AND CAME OUT AND NOTICED THE WINDSHIELD WAS CRACKED. I HAD USED MY DEFROST ON THE TRIP AS THE WINDSHIELD WAS FOGGING. PLEASE NOTE THAT I HAD THE SAME THING HAPPEN ON MY 2015 OUTBACK TOO. *TR

CAR WOULD NOT START, CLICKING NOISES CAME FROM THE FUSE PANEL LOCATED INSIDE VEHICLE TO THE LEFT OF THE STEERING WHEEL WHICH WE NEVER HAD HEARD BEFORE, NO PRIOR INDICATION OF LOW VOLTAGE OR BATTERY DISCHARGE. EVENTUALLY RED BATTERY ICON DISPLAYED BRIEFLY ON INSTRUMENT PANEL. UNABLE TO START, HAD TO GET A TOW, JUMP UNSUCCESSFUL.FORTUNATELY CAR WASPARKED AT HOME IN THE GARAGE. LIGHTS WERE NOT LEFT ON NOR WERE DOORS OR LIFTGATE AJAR.

THE WINDSHIELD CRACKED AFTER STARTING DEFROSTER WHILE STILL PARKED IN THE UNHEATED GARAGE. THE VEHICLE WAS NOT IN MOTION AND THERE WAS NO CRACK PRIOR TO STARTING THE DEFROSTER. *TR

I BELIEVE A DEFECT IN THE MATERIAL OR ASSEMBLY CAUSED MY FRONT WINDSHIELD TO CRACK. THIS CRACK WAS INITIALLY NOTED AS I PREPARED TO DRIVE MY CAR OUT OF MY GARAGE AND ON TO WORK, WITH A NEARLY IMPERCEPTIBLE CRACK IN THE VERY LOWER LEFT CORNER. THE WINDSHIELD CRACKED WITHIN MONTHS OF PURCHASE. THE CRACK STARTED IN THE LOWER LEFT CORNER OF THE WINDSHIELD, UP AGAINST THE VERY BOTTOM OF THE A PILLAR. THERE WAS NO PITTING ANYWHERE NEAR THE CRACK. IT APPEARED TO BE CAUSED BY THE METAL FRAME FOR THE WINDSHIELD. THE LOCAL SUBARU DEALER REFUSED TO EVEN LOOK AT IT. I PAID THE TOTAL COST FOR REPAIR, $867.06, OUT-OF-POCKET. *TR

THE CAR WINDSHIELD SUDDENLY CRACKED ON ITS OWN WITHOUT ANY EXTERNAL OR INTERNAL IMPACT WHILE PARKED. THE CRACK STARTED FROM THE TOP ON PASSENGER SIDE AND EXTENDED VERTICALLY TO THE MIDDLE OF THE WINDSHIELD. THIS CRACK IMPAIRED THE ABILITY OF THE EYESIGHT DRIVER ASSISTANCE SYSTEM TO FUNCTION PROPERLY CAUSING THE VEHICLE TO LOSE SAFETY CRITICAL FEATURES LIKE FORWARD COLLISION AVOIDANCE AND LANE KEEP ASSIST.

BATTERY IS COMPLETELY DRAINING WITHOUT CAUSE AND REQUIRES JUMP START. CAR BATTERY DRAINS AFTER NOT DRIVING FOR A LITTLE AS 3 DAYS. VEHICLE WAS PARKED IN A GARAGE AND ON THE STREET. SUBARU MAINTENANCE VERIFIED THAT NO LIGHTS WERE LEFT ON. STATES BATTERY IS GOOD AND I JUST HAVE TO START AND DRIVE EVERYDAY. *TR

SUBARU OUTBACK 2018 HAVE AN ISSUE WITH THE RESIDUE LEAK FROM THE WINDSHIELD NEAR THE EYE SIGHT IT HAPPENED TWICE TO MY VEHICLE FIRST TIME WHEN I TOOK THE VEHICLE THEY SAID IT MIGHT BE A LEAK FROM THE GLUE IN EYESIGHT AND THEY SAID THEY HAVE EYESIGHT MIGHT BE LOOSE AND THEY HAVE TIGHTEN IT AND SECOND TIME IT HAPPENED AND THEN THEY SAID NO NO THE EYESIGHT DOESN'T HAVE ANY GLUE AND THIS IS COMING FROM SOME GLUE USED IN THE WINDSHIELD. SUBARU DOESN'T SEEM TO BE WORRY ABOUT IT AND ALL THEY SAY IS THEY ARE NOT ABLE TO DUPLICATE THE ISSUE. THIS ISSUES STARTED HAPPENING IN THIS SUMMER WHEN THE TEMPERATURE IS EXTREME HOT THE GLUE WHAT THEY USED TO STICK THE WINDSHIELD TO THE BODY OF THE CAR MELTS AND IT COMES OUT WHEN I TOOK IT TO THE DEALERSHIP ALL THEY SAY IS WE ARE NOT ABLE TO REPLICATE THE ISSUE. CONTACTED SUBARU CUSTOMER SERVICE AND THEY SAID WE HAD OUR MASTER TECHNICIAN HAD A LOOK AT THE CAR AND THE FIELD ENGINEER THEY ARE NOT ABLE TO SEE THIS AS AN ISSUE. WHEN I BOUGHT A BRAND NEW CAR FROM SUBARU AND WITH IN 2 YEARS THE GLUE IS MELTING BECAUSE OF HEAT NOT SURE WHAT KIND OF CAR SUBARU MANUFACTURES. THE SUPERVISOR FROM SUBARU CUSTOMER SERVICE DOESN'T SEEM TO HAVE ANY CONCERN ON THE ISSUE AND KEEP SAYING WHEN WE ARE NOT ABLE TO REPLICATE THE ISSUE ITS NOT OUR CONCERN. I AM GETTING SCARED IF THE GLUE CAME OUT AND THE WINDSHIELD BREAKS OR CRACKS WHEN I AM DRIVING WHAT WILL HAPPEN TO THE SAFETY OF ME AND MY FAMILY. I TOOK IT TO 2 SEPARATE DEALERSHIPS. SUBARU OF AMERICA AND COLONIAL S

PARASITIC BATTERY DRAIN - PREMATURE BATTERY FAILURE RENDERING VEHICLE INOPERABLE. VEHICLE CAN NOT SIT OR IDLE FOR LESS THAN DAY WITHOUT BATTERY FULLY DISCHARGING, REQUIRING JUMP START OR ROADSIDE ASSIST. BATTERY HAS BEEN REPLACED TWICE IN LESS THAN 3 YEARS AND LESS THAN 10K MILES ON 2018 VEHICLE PURCHASED NEW (THROUGH DEALER-- UNDER WARRANTY) . BATTERY REPLACEMENT HAS NOT CURED DEFECT, AND VEHICLE CONTINUES TO FAIL. VEHICLE HAS NOT BEEN IN ACCIDENT, AND IS USED CUSTOMARILY. *TR