CHILD LOCK ON BACK PASSENGER DOOR IS LOCKED DOWN SO YOU CAN'T GET OUT UNLESS SOMEONE FROM OUTSIDE OPENS. I NEVER USED THE CHILD LOCK AND HAVE NO IDEA HOW IT GOT DOWN. TOOK IT TO SUBARU DEALERSHIP AND THEY SAID IT WOULD $350 TO FIX IT. THIS SEEMS TO BE A DEFECT. SEEN MANY POSTS OF OTHERS HAVING THE SAME PROBLEM.
2015 Subaru Outback complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
SUDDEN OVERNIGHT CRACK ALONG THE TOP OF THE WINDSHIELD, ABOUT 2" DOWN FROM THE TOP, FULL WIDTH OF DRIVER'S SIDE. CAR WAS PARKED IN FRONT OF MY HOUSE ON A QUIET RESIDENTIAL STREET, NO IMPACT OR UNUSUAL WEATHER EVENTS.
I WAS PULLING INTO A PARKING SPACE AND AS I WAS GRADUALLY HITTING THE BRAKES, THE CAR STARTED TO ACCELERATE ON ITS OWN AT HIGH SPEED HITTING THE FENCE IN FRONT. I AM SURE THAT I DID NOT HAVE MY FOOT ON THE GAS. I HIT THE BRAKES AND IT WAS OF NO USE. AFTER HITTING THE FENCE THE CAR STOPPED AS I SHIFTED TO NEUTRAL. I AM SCARED TO DRIVE THE VEHICLE.
LIFT GATE MOTOR NEEDS TO BE REPLACED, MAKING KNOCKING SOUND.
ON FEBRUARY 25 I WAS DRIVING MY SUBARU ON A CITY STREET AND TRAVELING ABOUT 40 MPH. I NOTICED THAT A TRAFFIC LIGHT AHEAD OF ME WOULD BE TURNING RED SO I TRIED TO SLOW DOWN. THE POWER BRAKES DID NOT WORK AT ALL. NOT ONLY DID THE POWER BRAKES GO OUT BUT THE CAR BEGAN TO ACCELERATE ON IT'S OWN. I LOOKED AROUND FOR OPTIONS AND DECIDED I COULD TURN OFF INTO A PARKING LOT. THE BRAKES (NOT THE POWER BRAKES BUT THE BACK UP SYSTEM BRAKES) GRABBED JUST ENOUGH TO SLOW ME DOWN SO THAT I WAS ABLE TO PULL OFF SAFELY INTO THE PARKING LOT. I DROVE THROUGH THE PARKING LOT TO A PLACE WITH NO CARS AND WAS FINALLY ABLE TO GET THE CAR TO STOP. AS I PUT THE CAR IN PARK THE ENGINE RPMS REVVED UP TO 4000 SO THE CAR ENGINE WAS OBVIOUSLY STILL TRYING TO PROPEL THE CAR. I TURNED OFF THE CAR AND CALLED MY HUSBAND. WHEN HE CAME, HE GOT INTO THE CAR AND CHECKED THINGS LIKE THE CAR MAT POSITION WHICH WAS IN THE CORRECT PLACE. HE STARTED THE CAR AND IT WAS AS IF THE CAR HAD GOT IT'S BRAIN BACK. HE DROVE IT IMMEDIATELY TO THE DEALERSHIP. THE DEALERSHIP COULD NOT FIND ANYTHING WRONG BUT DID UPDATE OUR COMPUTER SYSTEM. WE HAVE NOT HAD ANY PROBLEMS SINCE THEN.
HAVE HAD 2 WHEEL BEARING FAIL AND NEED REPLACEMENT. THE FIRST AT 45000 MILES AND THE SECOND AT 65000 MILES.
WIND SHIELD CRACKED FOR NO REASON. NO ROCK IMPACT, NO DAMAGE, JUST CRACKED. HORIZONTAL CRACK ACROSS THE MIDDLE OF THE WIND SHIELD
WINDSHIELD HAS CRACKED MULTIPLE TIMES
MY FRONT WINDSHIELD KEEPS CRACKING ON THE DRIVER SIDE, FROM THE EDGE TOWARDS THE CENTER. I HAVE REPLACED IT MULTIPLE TIMES WITH IT CRACKING FROM THE EDGE. THIS HAS HAPPENED WHEN THE CAR WAS IN MY DRIVEWAY AND ALSO DRIVING ON CITY STREETS. I THINK THE BODY OF THE CAR BENDS AND PUTS TOO MUCH PRESSURE ON THE GLASS WHERE IT KEEPS CRACKING. I'VE INQUIRED WITH MULTIPLE LOCAL SUBARU DEALERSHIPS AFTER GETTING A NOTICE FROM SUBARU AND NONE OF THEM WILL FIX OR HONOR THE LETTER. DUE TO COSTS, I'VE STOPPED REPLACING IT AND AM SETTLING WITH CRACKS IMPAIRING MY VIEW.
THIS MORNING I DROVE MY VEHICLE AND NOTHING WAS OUT OF THE ORDINARY. I CAME HOME AND THE CAR WAS PARKED IN MY DRIVEWAY FOR 1.5 HOURS AND WHEN I WENT BACK OUT I NOTICED ABOUT AN 8 INCH CRACK IN THE WINDSHIELD WITH NO SIGN OF ANY OTHER DAMAGE. IT IS A NICE, CLEAR DAY, AND THE CAR WAS NOT PARKED UNDER A TREE.
SECOND WINDSHIELD TO SPONTANEOUSLY CRACK SINCE BUYING THE CAR NEW.
MY CAR HAS A DEAD BATTERY. I JUST REPLACED THE BATTERY IN NOVEMBER 2018 AND IT IS ALREADY DEAD. THIS ALSO HAPPENED IN NOVEMBER 2018 AND WHEN I BROUGHT IT TO THE DEALER THEY SAID EVERYTHING WAS FINE WITH THE BATTERY AND THEY COULD NOT FIND ANYTHING WRONG. THE CAR RUNS FOR A FEW DAYS AND THEN THE CAR BATTERY DIES AGAIN. I HAVE THE BATTERY SWAPPED OUT FOR ONE WITH A HIGHER CCA. THIS BATTERY I BOUGHT IN NOVEMBER 2018 HAS NO POWER AS OF FEBRUARY 2020 WHICH IS TOO SHORT OF A LIFESPAN. THERE MUST BE SOMETHING IN THE CAR DRAINING THE BATTERY AND SUBARU DOES NOT WANT TO FIX IT.
LARGE CRACK IN WINDSHIELD ON PASSENGER SIDE EXTENDING OVER 15 INCHES ACROSS. SUBARU DEALER SAYS IT'S NOT COVERED UNDER THE EXTENDED WARRANTY. THEY SAY IT WAS CAUSED BY A MICROSCOPIC SIZE CHIP. REPORTING BECAUSE I SEE ONLINE THAT THIS IS A VERY COMMON OCCURRENCE WITH THIS MAKE AND YEAR. JUST CAME DOWN ONE MORNING AND THE HUGE CRACK WAS THERE. CAR WAS STATIONARY IN LOT. NO SIGNS OF VANDALISM. NO EVIDENT CHIPS BEFORE CRACK APPEARED.
AUTOMATIC BREAKING ACTIVATED FOR NO REASON BUT ONLY FOR A VERY SHORT TIME BUT VERY HARD. THEN RELEASED. THERE WAS A FLASH OF SOMETHING ON THE DASH I THINK A BREAKING WARNING AND BEEPING SOUND. MOVING APPROX 35MPH, NOT BREAKING, ON 2 LANE ROAD ( EAST PEA RIDGE RD. HUNTINGTON WV). NOTHING IN FRONT OF ME FOR QUITE A DISTANCE. NO ONE COMING TOWARD ME EITHER. ROAD CONDITIONS WERE GOOD. STRAIGHT ROAD. ( I HAVE INCLUDED A GOOGLE MAP PICTURE OF APPROXIMATELY WHERE IT HAPPENED) TIME: ABOUT 12:45PM CAR WAS PREVIOUSLY A "COMPANY CAR" OF MY BROTHERS. (WHEELS INC) I PURCHANED IT IN OCT 2017. MY BROTHER SAID THIS HAD HAPPENED TO HIM ONE TIME ALSO. FOUND SAME COMPLAINT AT: HTTPS://WWW.CARCOMPLAINTS.COM/SUBARU/OUTBACK/2015/BRAKES/SERVICE_BRAKES.SHTML GOOGLE MAP LINK: HTTPS://WWW.GOOGLE.COM/MAPS/@38.4181887,-82.3074982,3A,75Y,91.28H,90.13T/DATA=!3M9!1E1!3M7!1S0VRICIFYQXPLAMXBA7Q8DW!2E0!7I13312!8I6656!9M2!1B1!2I41?HL=EN
I'VE HAD MY 2015 OUTBACK FOR 3 YEARS NOW (2020 NOW) I HAVE HAD TO REPLACE THE BATTERY EVERY YEAR. THE FIRST YEAR I BELIEVED IT WAS TIME FOR A NEW BATTERY, WITHIN 6 MONTHS MY CAR DIED WHILE I WAS DRIVING INTO A PARKING LOT. THE ENTIRE ELECTRICAL SYSTEM SHUT DOWN AND I HAD TO MANUALLY MOVE IT. MY MECHANIC TOOK APART MY ENGINE AND DISCOVERED LOOSE SEALS THAT HAD ALLOWED MANY PARTS TO RUST OVER INCLUDING BROKEN BRACKETS AND A TORQUE CONVERTER. WARRANTY WON'T COVER ANY RUST BUT DID COVER THE $84 BROKEN SEAL. I SPENT CLOSE TO $3,000 ON REPAIRS AND A NEW BATTERY THEN. I WAS INITIALLY QUOTED FROM THE DEALERSHIP $6K. IT HAS BEEN 11 MONTHS AND I LEFT MY CAR ALONE FOR 3 DAYS AND THE BATTERY IS COMPLETELY DEAD ONCE AGAIN.
2015 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO DAMAGE TO HOSES IN VEHICLE DUE TO RODENTS. *LD *JS
UNDER NORMAL STRESS - A CRACK APPEARED IN THE MIDDLE OF THE WINDSHIELD STARTING AT THE BASE AND BEGAN TO SPREAD UPWARD AND OUTWARD FROM THERE.
AUTOMATIC FRONT SEATS. WHEN WIFE OPENS THE PASSENGER DOOR FIRST (BEFORE THE DRIVER) THE DRIVER SEAT ADJUSTS TO HER SET POSITION. AN D IF I DON'T PAY ATTENTION THE DRIVER SEAT WILL PUSH/CRUSH ME INTO THE STEERING WHEEL. I HAVE A BAD BACK AND DROP FOOT, SO I DON'T HAVE THE STRENGTH OF A YOUNGER PERSON. MY ONLY SALVATION IS TO SQUEEZE OUT OR HIT THE POSITION BUTTON ON THE DOOR PANEL. ALSO, THE PRESETS GO OUT ALL THE TIME. I HAVE ASKED IF THEY COULD DISABLE THE PASSENGER SIDE DOOR SENSOR. NOTHING. REAR GATE OPENING: IT HAS HAPPENED SO MANY TIMES. I HAVE COMPLAINED DIRECTLY TO SUBARU ABOUT THE SEAT AND GATE PROBLEM. NO RESULTS. THE REAR GATE HAS OPENED WHILE RAINING OUTSIDE DURING THE NIGHT. IT HAS OPENED WHILE IN THE GARAGE JAMMING THE OVERHEAD GARAGE DOOR. I AM AFRAID ON TRIPS TO HAVE STUFF STOLEN OUT OF MY CAR IS SUCH AN INCIDENT. HAPPENED ONCE. ALSO... THEY HAVE A CUTE PRESET SO YOU CAN SET THE MAX HEIGHT OF THE GATE OPENING. TWICE MY WIFE HAS WALKED INTO THE REAR GATE AND LITERALLY FLIPPED BACKWARDS TO THE PAVEMENT! SUBARU DENIES ANY PROBLEMS ABOUT THE GATE. FUNNY, ONE DAY I WAS HELPING A FRIEND AND HER MOM WAS THERE. AS THEY HELPED ME UNLOAD MY SUBARU WE DISCOVERED THAT MOM HAD ALSO A SIMILAR MODEL. THE FIRST QUESTION SHE ASKED ME "HAVE YOU ANY PROBLEM WITH YOUR REAR GATE"!!! IT'S NOT JUST ME. SUBARU NEEDS TO STEP UP AND FIX THESE PROBLEMS BEFORE SOMEONE REALLY GETS HURT OR HAVE LOSS OF ITEMS FROM THE CAR.
DURING THE FALL OF 2019, I NOTICED AN EXHAUST SMELL WHEN STARTING MY 2015 SUBARU OUTBACK IN MY GARAGE. THIS SMELL COINCIDED WITH THE CAR RUNNING ROUGH WHEN STARTING AND THE EXHAUST SMELL ENTERING THE CABIN WHEN THE HEATER WAS TURNED ON. I DID NOT NOTICE THIS CABIN EXHAUST SMELL IN THE SUMMER DUE TO USING THE AC ON RECIRCULATE. THE EXHAUST SMELL WAS ESPECIALLY NOTICEABLE WHEN I WAS IDLING WAITING TO PICK UP MY KIDS AND SITTING AT TRAFFIC STOPS. I BROUGHT MY VEHICLE IN TO A SUBARU DEALER AND THEY STATED THAT MY CATALYTIC CONVERTER WAS CRACKED AND SHOULD BE REPLACED. THIS WAS WHEN MY CAR WAS AT 80,829 MILES AND THEY ACTUALLY HAD THE PART ON HAND. I AM ASSUMING THAT THIS HAPPENS TO THEM QUITE FREQUENTLY SINCE STOCKING A $1500 ON HAND WOULD NOT BE THE BEST USE OF INVENTORY. THE REPAIR COST $1940 SINCE MY EMISSION WARRANTY WAS BARELY OUT DUE TO THE 829 MILES. I EXPLAINED TO THEM THAT THIS WAS HAPPENING WAY BEFORE THE 80,000 MILES, BUT THEY REFUSED TO COVER IT UNDER WARRANTY. I FEEL THAT HAVING EXHAUST ENTERING THE CABIN SHOULD BE AN EXCEPTION TO THE WARRANTY, ESPECIALLY WHEN KIDS LIVES ARE INVOLVED. ALSO, BY HAVING THIS PART ON HAND TELLS ME THAT I AM NOT THE ONLY OWNER HAVING THIS TYPE OF PROBLEM WITH MY SUBARU.
WE HAVE OWNED THE VEHICLE SINCE MAY 2015 AND HAD A DEAD BATTERY 4 TIMES WITH NO APPARENT REASON. WE HAVE REPLACED THE BATTERY EACH TIME. SUBARU DOESN'T SEEM TO ADMIT THERE IS AN ISSUE.
TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. WHILE PULLING INTO A PARKING SPACE AT LOW SPEEDS WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED, JUMPED THE CURB, AND CRASHED INTO A HOUSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT ARRIVED AT THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED STOHLMAN SUBARU OF STERLING (21736 AUTO WORLD CIR, STERLING, VA 20166, (888) 811-7714) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS INVALID.
THIS IS APPROXIMATELY THE 5TH TIME I HAVE HAD TO HAVE MY BATTERY JUMPED WITHIN THE LAST TWO YEARS. NO VISUAL DRAIN (NO LIGHTS LEFT ON FOR EXAMPLE) IS SUSPECTED. VEHICLE HAD BEEN IN USE ON VARIOUS TRIPS PRIOR TO CAR NOT STARTING. I HAVE KEY FOB AND COULDN'T EVEN OPEN THE BACK HATCH TO GET TOOLS OUT OF CAR. WHEN CAR WAS FAIRLY NEW, HAD PROBLEM WHERE KEY FOB COULD NOT START THE CAR (HAPPENED THREE TIMES) BUT FELT THAT WAS AN ELUSIVE KEY FOB PROBLEM. NOW I AM NOT SURE WHAT PROBLEM IS BUT I AM SUSPECTING THERE IS SOME SORT OF SHORT OR SYSTEM DRAIN ON BATTERY THAT HAS SURFACED. VEHICLE WAS IN DRIVEWAY, PARKING LOT AND IN PARKING SPACE ON STREET WHEN THESE LAPSES OCCURRED. READING ONLINE ABOUT NUMEROUS SIMILAR PROBLEMS WITH DEAD BATTERY AND SUSPICIOUS ELECTRICAL DRAINAGE OF BATTERIES. MOST RECENT PROBLEM HAPPENED 11/29 AND AGAIN 12/4. CAR WAS IN GARAGE (NOT USED) BETWEEN 11/29 AND 12/4.
TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. WHILE DRIVING 60 MPH, THE VEHICLE FAILED TO ACCELERATE, LOST POWER, AND THE CHECK AUTOMOTIVE TRANSMISSION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CONTINUOUSLY VARIABLE TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO SUBARU OF PUYALLUP (720 RIVER RD, PUYALLUP, WA 98371, (253) 286-5900) WHERE IT WAS DIAGNOSED THAT THE INCORRECT TRANSMISSION FLUID WAS PLACED IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 150070620183. THE FAILURE MILEAGE WAS 74,000.
PASSENGER SIDE "CHILD LOCK" WILL NOT DISENGAGE. DOOR IS PERMANENTLY LOCKED FROM THE INSIDE BECAUSE OF A FAULTY CHILD LOCK. WE SET THE CHILD LOCK OUR CHILD WAS A TODDLER BUT NOW IT'S STUCK IN THE ON POSITION.
WINDOWSHIELD CRACKED JUST OUT OF THE BLUE BRAKE LIGHT FLASHES ON DASH WHEN DRIVING
BRAKES WERE MOMENTARY APPLIED BY SUBURU EYESIGHT BRAKING ASSIST SYSTEM WHILE DRIVING (IN MOTION AT APPROXIMATELY 65 MPH) ON A STRAIGHT PORTION OF AN INTERSTATE HIGHWAY WITH NO OBSTRUCTION APPARENT. THIS HAD ALSO HAPPENED ONE OTHER TIME IN THE SAME VEHICLE SEVERAL MONTHS BEFORE IN SIMILAR CIRCUMSTANCES. ON BOTH INSTANCES THE DRIVER HAD HER FOOT ON THE ACCELERATOR AND THE BRAKES RELEASED AFTER ONLY A SHORT DECELERATION. A QUICK FLASH OF THE BAS WARNING LIGHT WAS ALSO OBSERVED IN THE SECOND INSTANCE. A SECOND PERSON IN THE CAR AT THE TIME ALSO STATES THAT THERE WAS NO OBSTRUCTION SEEN ON THE ROAD AND THE DISTANCE TO ANY CAR AHEAD IN THE SAME LANE SHOULD NOT HAVE CAUSED THE PROBLEM BEING REPORTED. THERE WAS A REAL CONCERN THAT CARS FOLLOWING US ON THIS BUSY HIGHWAY COULD HAVE EASILY CAUSED A REAR-END COLLISION IF THE BRAKES HAD NOT RELEASED QUICKLY. THE DRIVER HAD NEVER TAKEN HER FOOT OFF THE ACCELERATOR AND WAS CAUGHT COMPLETELY BY SURPRISE.
NAVIGATION SCREEN REFLECTS SUNLIGHT SO YOU CAN'T SEE IMPORTANT INFORMATION. MAP SHOWS ZIGZAG PATTERN. TRIED CHANGING CONTRAST, DIDN'T HELP. THIS IS A CONSTANT PROBLEM WHEN ON THE HIGHWAY. DEALERSHIP SAID THE NEW SUBARU NAVIGATION SCREEN IS FINE,I DON'T NEED A NEW CAR!
A SUPPOSED GAS CAP SEAL CAUSED 20 ICONS TO FLASH CONSTANTLY UPON MY DASH. THE CAR HAD BEEN SITTING IN A PARKING GARAGE FOR TWO DAYS PRIOR TO THE INCIDENT
BOTH REAR WHEEL BEARINGS REQUIRED REPLACING AT 83,967 MILES. THE WHEEL NOISE BEGAN PRIOR TO THE CURRENT MILEAGE BUT JUST NOW TOOK THE CAR TO DEALER. THE WHEEL NOISE GOT LOUDER AS THE SPEED INCREASED.
A CRACK APPEARED AT THE BASE OF THE PASSENGER SIDE WINDSHIELD. GREW TO ABOUT A FOOT AND A HALF. IT SEEMS THERES BEEN A LAWSUIT FILED AGAINST SUBARU IN REGARDS TO WINDSHIELD, BUT NO RECALL HAS BEEN MADE. VERY SAD TO HEAR THAT ABOUT SUBARU. BECAUSE I'VE BEEN VERY HAPPY WITH MY SUBARU UNTIL NOW
MY DASHBOARD RELEASES VOCS SO MUCH I CANNOT KEEP THE WINDSHIELD CLEAN AND THE SUN BLINDS MY VIEW BECAUSE OF IT. I CLEAN ALMOST EVERY DAY BUT THE SMOG JUST GETS MOVED AROUND AND WILL NOT CLEAN. IT IS A TERRIBLE SAFETY HAZARD. THEY NEED TO MANUFACTURER THE DASH WITH A SAFER MATERIAL.
WINDSHIELD GLASS RANDOMLY AND SIGNIFICANTLY CRACKED WITHOUT IMPACT OF ANY KIND.
AT 65000 MILES I HAD TO REPLACE A WHEEL BEARING. I HAVE NEVER HAD A VEHICLE NEED A WHEEL BEARING WITH THIS LOW MILLAGE. I AM TOLD OTHERS HAVE HAD THE SAME PROBLEM.
VEHICLE WOULD NOT START. AFTER JUMPING THE BATTERY VEHICLE STARTED, AAA PERFORMED ROADSIDE TESTING AND DETERMINED THE BATTERY AND ALTERNATOR ARE WORKING PROPERLY AND ARE SUFFICIENTLY CHARGED. CAR WOULD NOT START FOR UNEXPLAINED REASONS. PREVIOUS SERVICE HISTORY LEADS ME TO BELIEVE THERE IS AN ONGOING ELECTRICAL ISSUE WITH THIS VEHICLE. PREVIOUSLY THE AIRBAG LIGHT WOULD FREQUENTLY ILLUMINATE. DEALERSHIP STATED IT WAS DUE TO ELECTRICAL INTERFERENCE AND THAT NOTHING WAS WRONG.
WINDSHIELD STARTED TO SPLIT IN LOWER WIPER RESTING AREA AFTER NO APPARENT IMPACT. VEHICLE WAS IN MOTION AT MODERATE SPEED IN A RESIDENTIAL AREA. SPLIT CONTINUED TO INCREASE IN SIZE OVER THE FOLLOWING 3 DAYS. CORRECT LENGTH APPROXIMATELY 12 INCHES.
WHEN VEHICLE IS LEFT FOR TWO DAYS OR MORE (SUCH AS IN MY GARAGE OR AT A REMOTE TRAIL HEAD PARKING LOT) THE BATTERY COMPLETELY DRAINS. THIS HAS HAPPENED THREE OR FOUR TIMES AND NO LIGHTS OR ANYTHING LIKE THAT WAS LEFT TURNED ON. BATTERY HAS BEEN CHECKED AT AUTO PARTS STORE AND NO PROBLEMS AND IT RECHARGES TO A FULL CHARGE.
DRIVING 45MP, TEMPERATURE, 75, NO CARS IN FRONT OF ME OR ON THE SIDES OR ONCOMING, THE BOTTOM OF THE WINDOW POPPED ON THE PASSENGER SIDE IN THE BLACK WIPER/ DEFROSTER AREA. A CRACK DEVELOPED RUNNING UP AND TO THE DRIVERS SIDE, ABOUT A FOOT LONG AT THE TIME OF WRITING THIS COMPLAINT
MY SUBARU HAS 51,000 MILES ON IT AND HAS HAD 6 WHEEL BEARINGS REPLACED AS FOLLOWS. 3-22-17 @ 29K MILES REPLACE BOTH REAR WHEEL BEARINGS AND FRONT RIGHT WHEEL BEARING. 11-12-18 @45K MILES REPLACED BOTH FRONT WHEEL BEARINGS (2ND TIME FOR FRONT RIGHT) 7-12-19 @ 51K MILES REPLACED FRONT LEFT WHEEL BEARING (2ND TIME FOR FRONT LEFT) THE VEHICLE HAS HAD 6 WHEEL BEARINGS REPLACED IN THE LAST 23 MONTHS. FRONT AXLE BOTH SIDES CHANGED TWICE AND REAR AXLE CHANGED ONCE EACH SIDE. THE LAST WHEEL BEARING ONLY LASTED 6K MILES AND WAS NEAR TOTAL FAILURE MAKING THE VEHICLE INOPERABLE. I AM VERY CONCERNED ABOUT THIS ISSUE AS IT COULD CAUSE A CATASTROPHIC ACCIDENT. THEREFOR I BELIEVE THE NHTSA SHOULD OPEN AN INVESTIGATION INTO THIS VEHICLE.
WINDSHIELD SPONTANEOUSLY CRACKED WHILE DRIVING ON THE HIGHWAY.
SAFETY ISSUE: CAR HORN DOES NOT WORK (NO SOUND) WHEN DRIVING STRAIGHT AHEAD AND STEERING WHEEL IS STRAIGHT. FOR HORN TO WORK I MUST TURN THE STEERING WHEEL EITHER TO THE RIGHT TO THE 2:00 O'CLOCK POSITION AND BEYOND OR TO THE LEFT TO THE 10:00 O'CLOCK POSITION AND BEYOND.
WINDSHEILD CRACKED FOR NO APPEARANT REASON. THERE ARE MANY ACCOUNTS OF THIS PROBLEM ONLINE.VEHICLE WAS SITTING IN DRIVEWAY NOT MOVING WHEN CRACK OCCURRED. .IN SHORT TIME CRACK RAN OUT 1 1/2 FEET. HAD WINDSHEILD REPLACED ON 06/18/19
BATTERY IS DEAD AFTER ONE DAY OF COMPLETE BATTERY CHARGE THIS IS THE THIRD TIME THIS HAS HAPPENED ON A REPLACEMENT BATTERY. THE ORIGINAL SUBARU BATTERY FAILED IN SAME MANNER. CHARGING SYSTEM IS PUTTING OUT 13.85 VOLTS WHEN CAR IS RUNNING. BATTERY VOLTAGE AFTER TRICKLE CHARGE 12.87. STATIONARY
I WAS ON A MAJOR HIGHWAY COMING TO STOP FOR A TRAFFIC LIGHT. ALL OF A SUDDEN THE CAR ACCELERATED. I PRESSED HARDER ON THE BRAKE BUT IT WOULDN'T STOP. FINALLY I PUT THE CAR IN NEUTRAL AND TAPPED ON THE GAS PEDAL AND THE ENGINE TUNED DOWN. I PURCHASED THE CAR USED IN 2017 FROM HONDA NORTH.IN BUTLER PA. AFTER ABOUT 6 MONTHS THE INCIDENT HAPPENED. THIS HAS BEEN GOING ON SINCE THEN AND HAS ONLY GOTTEN WORSE. THIS PAST MONTH IT HAS BEEN HAPPENING AT LEAST TWICE A WEEK. LRECENTLY I ALMOST A SMALL CHILD AND HIS MOM PULLING OUT OF A PARKING SPOT. I HAVE GRAND CHILDREN THAT I TAKE WITH ME DAILY AND I AM SCARED WHAT WILL HAPPEN IF THEY ARE IN THE CAR WITH ME WHEN THIS HAPPENS. DOES SOMEONE HAVE TO DIE BEFORE YOU PAYS ATTENTION TO THIS ON GOING PROBLEM. I EXPECT TO HEAR FROM SOMEONE SOON BEFORE THIS CAR ACCELERATES AND KILLS SOMEONE
HELLO, MY WINDSHIELD BROKE ABOUT 6 MONTHS AFTER PURCHASING THE VEHICLE. I DON'T KNOW HOW OR WHY. IT WAS JUST BROKEN ONE MORNING WHEN I WENT OUT TO MY CAR. I FIGURED A ROCK OR SOMETHING HIT IT. THERE WAS NO RECALL AT THE TIME AND SO I HAD IT REPLACED WITH A OEM WINDSHIELD. MY SECOND WINDSHIELD JUST BROKE A COUPLE OF WEEKS AGO WHILE CHANGING MY WIPERS YOU CAN SEE WHERE THE CERAMIC WIPER HEATER DELAMINATED INSIDE OF THE WINDSHIELD. IT TURNED BRIGHT RED. I HAVE OWNED ALOT OF CARS AND NEVER SEEN A WINDSHIELD THAT IS SO FRAGILE. I HAVE CHANGED MANY, MANY WIPER BLADES AND I KNOW WHAT A QUALITY WINDSHIELD IS. I SET THE WIPER BLADE HOLDER DOWN ON THE WINDSHIELD GENTLY AND IT CRACKED, THE CRACK GREW ACROSS THE WINDSHIELD IN A DAY OR SO. RIDICULOUS. THESE WINDSHIELDS RUN ABOUT 500 BUCKS AND SHOULD BE BETTER QUALITY. I ALSO HAVE ELECTRICAL PROBLEMS WHERE MY CAR CLOCK WILL NOT SET... CURRENTLY. IT TOOK THEM 3 YEARS TO FIGURE OUT THE STEERING RETAINING PIN WAS BROKEN EVEN THOUGH I WAS COMPLAINING ABOUT IT SINCE I BOUGHT THE CAR. THE REAR GATE STOPPED OPENING AND THEY HAD TO REPLACE THE STRUTS ON A 3 YEAR OLD CAR. THERE IS SOMETHING WRONG WITH THE FRONT END BUT MY DEALER SAID "WAIT UNTIL IT GETS WORSE" CAN YOU BELIEVE THAT? THANKS,
MY VEHICLE HAS HAD REPEATED DEAD BATTERY PROBLEMS. IN FEB THE DEALER SAID I NEEDED A NEW BATTERY AND CHARGED ME $174. ON 5/20/19 MY BATTERY WAS DEAD. I HAD IT JUMPED AND THEN DROVE OVER 40 MILES. ON 5/22/19 IT WAS DEAD AGAIN. THE DEALER SAID I DON'T DRIVE ENOUGH. MANY OTHERS HAVE CLEARLY HAD THE SAME PROBLEM. I THINK I HAVE A LEMON.
KEY STUCK IN IGNITION WHEN I PARKED AND TRIED TO TAKE KEY OUT. I WAS AWAY FROM HOME. EVENTUALLY, I MOVED GEARS AND I PUSHED KEY INWARDS AND IT RELEASED. I JUST HAD A HEFTY REPAIR BILL BEFORE DISCOVERING RECALLS FOR THIS ISSUE ON EARLIER MODELS.
SUBSTANTIAL RUST HAS DEVELOPED AT THE ATTACH POINT OF THE DRIVER'S SEAT-BELT TO THE DRIVER'S SEAT AND OF THE ATTACH-POINT OF THE DRIVER'S SEAT TO THE CAR. WE'RE THE ORIGINAL OWNER AND THE CAR WAS NEVER FLOODED OR EXPOSED TO WATER IN ANY OTHER WAY. I TOOK IT TO THE DEALER TWO WEEKS AGO AND THEY DIDN'T KNOW WHAT TO MAKE OF IT OR DO ABOUT IT. THEY REACHED OUT TO SUBARU AND (AS OF 4/24) THE DEALER HASN'T RECEIVED A RESPONSE. THE PASSENGER SIDE DOESN'T HAVE THIS PROBLEM, BUT THE DESIGN IS ENTIRELY DIFFERENT -- NO EXPOSED METAL. INTERESTINGLY, WHEN THE SERVICE ADVISOR CHECKED OTHER LATER-YEAR GEN 5 OUTBACKS THE DESIGN HAD CHANGED: THERE WAS NO LONGER ANY EXPOSED METAL IN THE EQUIVALENT LOCATION. THE NEWER DESIGN FOR THE DRIVER-SIDE ATTACH-POINT MIMICS THE PASSENGER SIDE - NO EXPOSED METAL. A 2016 OUTBACK IN FOR SERVICE HAD THE SAME EXPOSED METAL DESIGN ON THE DRIVER-SIDE SEAT. IT ALSO HAD RUSTING AT THE SAME LOCATION (ALTHOUGH NOT NEARLY AS SEVERE AS ON MINE). IT DOES NOT SEEM SAFE TO HAVE THIS KIND OF RUST AT SUCH A KEY ATTACH-POINT FOR THE SEAT AND A CRITICAL SAFETY DEVICE LIKE A SEATBELT. WE LIVE IN A WARM/TEMPERATE PART OF CALIFORNIA AND THE CAR HAS ALWAYS BEEN "HOMED" IN PART OF CALIFORNIA, SO IT HAS NOT BEEN EXPOSED TO HARSH WEATHER.
THE WINDSHIELD ON MY 2015 OUTBACK CRACKED FROM THE DRIVER'S SIDE BOTTOM UPWARD THEN TURNED TOWARD THE PASSENGER SIDE IN AN L SHAPE. TOOK IT TO THE SUBARU DEALERSHIP AND THEY OF COURSE CLAIM THAT THERE MUST HAVE BEEN AN IMPACT THAT CAUSED THE CRACK. THE ASST. SERVICE MANAGER ACTUALLY ARGUED WITH ME AND CLAIMED THAT YOU COULD FEEL A POINT OF IMPACT WHERE A ROCK "MUST HAVE HIT" AND BLAMED THAT FOR THE CRACK. I CAN FEEL NO POINT OF IMPACT AND WAS IN FACT DRIVING THE CAR WHEN THE CRACK HAPPENED AND KNOW THAT NOTHING HIT THE WINDSHIELD. DESPITE THE CLASS ACTION SUIT AGAINST THESE WINDSHIELDS, SUBARU IS STILL NOT WILLING TO REPLACE IT AFTER THEIR "CLOSE AND CAREFUL" INSPECTION THAT TOOK ABOUT 10 SECONDS. THEY TOLD ME THE WARRANTY WOULD NOT COVER IT. THEY CLEARLY KNOW THERE IS A PROBLEM WITH THESE WINDSHIELDS AND ARE DOING NOTHING TO CORRECT IT, EVEN REFUSING TO REPLACE ONES THAT DO HAVE A PROBLEM. BESIDES BEING A BAD BUSINESS MOVE FOR SUBARU, THIS SEEMS LIKE A HUGE SAFETY ISSUE FOR CONSUMERS.
TAKATA INFLATORS. WHILE DRIVING WE NOTICED THE SPEED CONTROL SYSTEM STOPPED FUNCTIONING, IT WOULD NOT ACTIVATE OR ENGAGE. WE PULLED OVER AND TURNED OFF THE ENGINE, AFTER ABOUT 1 MINUTE WE STARTED UP AND ONCE ON THE ROAD IT WAS WORKING FINE FOR ABOUT 5 MILES OR SO THEN STOPPED AGAIN. THEN THE ABS LIGHT ALONG WITH OTHER INSTRUMENT LIGHTS WOULD COME ON. WHEN WE GOT HOME WE CALLED A MECHANIC AND ADVISED WE BRING IT IN, WHICH WE DID. HE SAID THE SPEED SENSOR IS BAD (PART #27540AL11B) WHICH CAUSED OTHER LIGHTS TO COME ON AND SAID IT WAS NOT SAFE TO OPERATE THE VEHICLE ESPECIALLY WHERE WE DRIVE WHICH IS IN THE SIERRA NEVADA MOUNTAINS. HE ORDERED PART BUT WAS TOLD THIS PART IS ON NATIONAL BACKORDER AND MAY BE AVAILABLE ON APRIL 2, 2019. OUR CAR HAS NOW BEEN IN THE SHOP SINCE MARCH 8TH, THIS IS SUCH AN INCONVENIENCE. THE CAR HAS APPROX 58K MILES ON IT. WOULD THIS NOT BE UNDER WARRANTY.
WINDSHIELD SPONTANIOUSLY CRACKED FROM PASSENGER B PILLER TO CENTER. WAS GETTING READY TO LEAVE A MOTEL IN AZ ON A COLD, FROSTY RAINEY DAY. I HAD TURNED ON DEFROSTER AND HEATER. AS WE STARTED TO MOVE THE VEHICLE TO THE FREEWAY , PASSENGER AND I BOTH HEARD A POP AND NOTICED A CRACK RUNNING FROM BEHIND THE PASSENGER B PILLER TO THE CENTER. NO OTHER VEHICLES WERE MOVING NEAR MY VEHICLE. SUBARU HAS DENIED CLAIM CLAIMING WINDSHIELD DAMAED BY A ROCK. I HAVE NEVER NOTICE A ROCK STRIKE ON THE WINDSHIELD. THE VEHICLE WAS IN MOTION BUT NOT IN TRAFFIC- ON ACCESS ROAD.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2015 Subaru Outback → · Every Outback year → · How the figures are calculated →