2015 Subaru Outback complaints

Driver's seat started peeling off approximately a year after purchase. Notified dealer, they said to contact Subaru of America via social media. Now almost all peeled off, have to cover with towel possibly interfering with airbags. Steering column lock will not lock in top position. Dealer repaired once under warranty, now out of warranty. Unsafe when column moves when driving. Transmission started slipping or behaving strangely around 90,000 miles. Never received notice of extended warranty I read about on Subaru forums [XXX] ) Paid $531.43 for fluid change at dealership because of the problem on 7/27/23 and no mention was made about extended warranty. It has not solved the problem. If transmission fails, that is a safety problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

#1. I replaced the battery in June of 2022 after all the dash warning lights came on. My eyesight safety feature was rendered in operative. After the battery was replaced, all the warning lights eventually went out. In July of 2023 the same scenario happened again. I returned to Advance Auto retailer and the store manager checked the battery. She replaced the battery with a new one of greater cold cranking amps. she was most knowledgeable and extraordinarily gracious. I asked her to check the alternator for proper function and was told it was functioning as it should. #2. On June 07, 2023, I took the automobile in for service: oil and filter change and brake pads and rotors on all four wheels. My Subaru had 68,482 miles on this date. The technician (who previously was employed by a local Subaru dealership) noticed that the engine was leaking oil and diagnosed the timing cover gasket was leaking oil. Oil leaking would contribute to the bad smells entering the passenger compartment. The gasket and three seals were replaced at a cost of $1329.94 plus 8% tax. Online research reveals that Subaru"s boxer engine suffers chronic oil consumption and seal problems. Subaru of America relies on the consumer to eat any repairs rather than fix the problem that has been going on for years.

The contact owns a 2015 Subaru Outback. The contact stated that while driving 50 MPH, the sunroof glass exploded. There was no impact to the sunroof that could have caused the sunroof glass to explode. The shards of glass from the sunroof fell onto the contact, his wife, and his son; however, no injuries were sustained, and medical attention was not received. The vehicle was taken to an independent mechanic, who replaced the sunroof glass. The manufacturer was not made aware of the failure. The failure mileage was unknown.

There's a problem in a part called (clock spring/roll connector) that is responsible for the horn on steering wheel. It affects almost all Subaru models, like Outback, Forester, Legacy... I've verified it in a mechanic shop, and after all the tests of fuses, horn, and everything. They say the problem is the clock spring, a part that goes after the air bag and costs around $130 plus service ($150 minimum) to change. Then I research on internet and found out it's a very common problem with a lot of videos on YouTube of people having the same issue and a lot of comments there of more people complaining about it that it should have a recall cause it's a security part. I couldn't use my horn when another driver almost hit me, that's how I figured out that my horn died. Those are just some of the videos with this related problem. There's a lot more on YouTube and a lot of posts on Internet forums as well: https://youtu.be/E73ao9zRCUM https://youtu.be/vDxvafmQ6Qg https://youtu.be/plbtVX2WZWw https://youtu.be/YIwl5AmhfQ0 https://youtu.be/ZR5Qq3zufRc

SVRD disabled

The contact owns a 2015 Subaru Outback. The contact stated that while driving 67 MPH with the cruise control activated, the vehicle suddenly decelerated to approximately 25-30 MPH while depressing the brake pedal. The contact stated that the vehicle stalled. After pulling over to the side of the roadway, the contact was able to restart the vehicle and drove to the residence. The vehicle was taken to the dealer however, the cause of the failure could not be determined. The contact's wife stated that the failure had occurred a year prior while driving approximately 55 MPH. The failure only lasted for several seconds. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,700.

The issue below has occurred previously and was addressed by a completed recall "EPB Reprogramming" - WTB63. However, issue has reappeared. Issue: The parking brake engages without engaging parking brake switch while parked and also blinks a red warning while driving. We had an issue a few days ago where brake engaged by itself in parking lot (even though parking brake light never came on). I managed to get the car out of park by turning the car on and off several times and also pressing parking brake switch. The car is scheduled for Subaru service on 5 June, they will be able to do more diagnostics after reading error codes. The dealer told me that parking brake should not engage while driving which is my main concern...but I'm also concerned about possibility of being stranded somewhere because I cannot turn off the parking brake.

Wheel Lug bolts continue to snap off. Have had 5 so far and this could effect the ability of the wheel to stay attached to the vehicle. I have several friends with the same vehicle (different years) that have had the same issue multiple times. In 50 years of vehicle ownership have never had this happen once, let alone 5 times.

CONSTANT CHECK ENGINE, NO ADAS FUNCTIONS AND MULTIPLE CODES AND HUD INDICATORS INCLUDING CKENGNE, XMODE FLASHING, ADAS DISABLE AND MAJOR ELECRTICAL PARASITIC DRAW AND TRANSMISSION AND OVERHEATING. I believe the past major leg relay was replaced during first recall, it was not performed correctly and tied into accesssorry aux into same wiring. defrost/ ac failure and clutch hums upon shutting down

The child safety lock on the passenger side will not disengage. Our child is old enough now to operate the door safely but she cannot open the door from the inside. I feel that this is a great safety concern and the dealer should take care of the cost. When we asked if it could be fixed the dealer expressed that it would be on us for all charges. This is a manufacturer defect and should be rectified immediately. Thank you.

The battery has been in need of replacement at least every year if not twice a year since purchase. This has led to issues with the rear hatch and other fuses being blown.

The contact owns a 2015 Subaru Outback. The contact stated while driving 60 MPH and activating the windshield washer on intermittent mode, he noticed that the windshield was significantly dry as the washer mechanism was not supplying fluid to the windshield at the nozzle. The contact stated that as the failure impaired his visibility of the road, he veered to the side of the road. Upon investigating the failure, the contact discovered a puddle of fluid underneath the driver’s side fender of the vehicle and concluded there was a leak of windshield washer fluid through the windshield washer tubing. The contact manually cleaned the windshield and drove to his residence, where he noticed that the windshield washer tubing was fractured about 6 inches from the point at which it entered the cowl housing located at the base of the windshield. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 95,000.

Oil consumption issues. The oil is burning more then it should. Oil light would come after 2 to 3 more after an oil change. The dealership has been notified and is working on ordering new parts for the engine. Replacing the small block of the engine. Had less the 100k miles when this problem accured. Electrical issues. The battery is being drained after the car is turned off. Car would not start in the morning and need to be jumped. Additionally, battery eventually dies and needs to be replaced. Dealership has been notified.

On my drive in to work this morning, the sunroof on my outback shattered with a loud bang. Fortunately the inside sun shade was closed, otherwise I would have been showered with glass while driving 50mph on the expressway. How does this happen? There were no trees overhead, no cars or trucks near me, the temperature was not especially hot or cold. And, I would think the glass would have a film or something that would hold the pieces together in the unlikely event that it would break!

The horn in my car quit working about a month ago. I have checked the fuses and relay involved in the horn fiction. I have also tested the horns themselves and they are working. All signs point to the clock spring in the steering column being bad.

Around 8 am on 1/4/2022, driving the car on I85 in Durham County, NC, at a normal highway speed, the sunroof glass shattered suddenly and without warning. The sunroof was fully closed at the time, but the inside cover was open. Shards of glass were sprayed within the cabin. This was a dangerous distraction to the driver, and could have been much more serious if he had gotten glass in his eyes from looking up to see what had happened. There was no apparent impact to the sunroof glass from a rock or other object outside the car, and the sunroof was not being opened or closed at the time. We contacted Subaru of America and our local dealer. The car is no longer under warranty, and Subaru refused to cover the cost of repair (though I see online we are not the only ones to have this problem). The local dealer could not perform the repair for another week, so we bought a new sunroof glass and installed it ourselves. There was no apparent damage to the surrounding metal frame or roof. The car and shattered sunroof were not examined by anyone else. I have the damaged sunroof, but was planning to discard it. I am attaching an email we received from Subaru of America, along with photos of the sunroof.

My sunroof exploded. Sounded like a gunshot. On the highway, 12/12 1pm. 50+- degrees partly sunny day.

While attempting to come to a complete stop, depressing the brakes, the vehicle continued to accelerate even though the brake was depressed to the floor. At no time was the driver's foot on the accelerator. This is one of 2 incidents with the vehicle.

I am on my 3rd battery since May 2015 when the Outback was purchased in El Cajon, California. There have been multiple instances when I prepare to venture out and am unable to as the result of a dead battery. In every instance there was not an obvious instigating factor such as a light inadvertently left on. This situation is extremely disruptive resulting in my belief that I have an unreliable vehicle that has caused me to miss appointments and meetings. There is also a significant monetary loss in that this is a known and well- publicized issue that will render me unable to recoup market value upon sale of the vehicle. '

While driving on 55mph road, sunroof suddenly shattered for no apparent reason (no sudden impact from rock or other debris), producing a loud bang, startling driver. Driver momentarily swerved due to being startled by noise from next to head before correcting. No other cars were around on the road at the time and driver is sure no rocks or other objects fell onto sunroof (covered by rooftop cargo box, no trees near street to drop debris). Pieces of glass went upwards and ended up on roof of vehicle.

I have had to replace battery sooner than it should have. Also, it seems to be causing an electrical issue with the computer board where all the dashboard warnings are blanking. I have been disconnecting the battery and reconnecting to reset the computer board.

1st time battery died when car was not in use at least for three days, back in Jan 2022. was replaced. on 10/11/22, after the car was not in use for 4 days, 8 month old battery was died, had to replace, again. Recently received a Subaru Battery settlement letter of a design defect that cuase battery drain.

Intermittant engine acceleration or engine surge while braking at very low speeds.

I am reporting this deficiency as it is related to: Subaru Battery Drain Products Liability Litigation, No. 1:20-cv-03095-JHR-MJS Deficiency: Battery will discharge to an unusable degree within a relatively short amount of time (10 to 20 min.) when any power is used (radio, cabin lights) while engine is off. This has happened 4 times since my purchase of my new 2015 Subaru Outback. I now carry an emergency battery jump starter power unit so as to not be stranded. As the amount of power used is so small there is no warning from the car's system that the discharge is causing such a power drain as to make starting the car not possible. Although I have been contacted by the above class action suit sponsors I am mostly interested in Subaru fixing the electrical system from this obvious deficiency.

On multiple occasions I have had the tailgate open and the light has drained the battery to the point that it needs a jump start or a battery charging to get it to start back up. On one occasion the tailgate was only left open for 30 minutes and the car would not start due to the battery being drained from it. The battery is in perfect condition as it would start fine any other time.

The car experienced sudden reverse acceleration when the gear was switched to reverse. I had to floor the brake pedal to have the car stop. I was fortunate behind me was enough of grassy area for the car to stop. Yes, I am sure I wasn't pushing gas because eventually after hard pressing the brakes the car stopped. Afterwards I tried pushing both and it was impossible to push both hard as the foot slips off the brake pedal.

Entering a residential garage to park; experienced sudden acceleration while braking. Vehicle went through drywall/wall about 2 feet. Placed vehicle in park to stop vehicle. No airbags went off. Driving vehicle to repair shop later; experienced same rapid unexpected acceleration with different driver. No issue with floor mats. OEM mats. Service center cannot provide any insight or reproduction of event.

Failure on multiple lug nuts due to rust and corroding bolts. The vehicle is mostly garaged, and exposed to the elements only when driven. For a < 68000 mile vehicle, this type of failure is on the higher side. Additionally, the lug nuts break when trying to open using company specific torque. The repair facilities advise me that it is a known Subaru issue. This is a safety hazard in that, if I am stranded due to a flat tire, I will not be able to change my tire.

The electronic parking brake disengages on it's own after being set. After putting the vehicle in park and pulling on the EPB switch, the light comes on for a short time, then turns off. Attempting to re-engage it results in the same thing, it comes on briefly then disengages without being touched.

Replaced 2 new batteries in 6 months. Batteries went totally dead. Batteries wer replaced by independent shop. Dealer changed battery to a subaru oem battery, checked system, said everything ok. Read about complaints about subaru batteries going dead months apart. Want to find out if there is a defect in subarus.

The continuously variable transmission failed at 114,000 miles. The unexpected lack of proper shifting on the roadway causes impediment to traffic expecting a continual flow of traffic. This causes the vehicle and drivers sharing the rode to have to make sudden braking or lane shifts without sufficient notice. The CVT was inspected by the dealer. There were no warning lamps or symptoms prior to failure.

Purchased this car in 2019 from dealer as a pre certified vehicle. Replaced original battery(dealer said it was)in 8/2021. As I had to have it jumped, battery drain. 6 years old. So I replaced. I have had numerous battery drain since, jumped numerous times. Dealer will say I left something on, NO I didn't. They check and can't find issues. So, I purchased a battery jumper pack. I'm 64yrs old female. Don't need this worry, is my cr going to start. Please help. As I've read numerous other 2015 outback owners are having same issues and Subaru won't address them.

Inoperative horn. Traced to continuity failure in steering roll connector, part #83111AL13. No indication of fault and no other apparent continuity failure in adjoining wire paths.

Battery repeatedly drains when vehicle not used. Have replaced multiple batteries. Alternator checked and functioning.

On multiple occasions the car battery was drained and required a jump to start. Battery replaced less than 5 months ago. Service technicians unable to identify problem with alternator or parasitic drain.

The electrical system failed to go into sleep mode after parking the car. The battery was totally drained by morning causing us to find someone to use jumper cables to juice it up again.

The contact owned a 2015 Subaru Outback. The contact stated that while driving at 60 MPH, he was alerted by another driver that the vehicle was smoking and flames were coming from under the vehicle. The contact stated that warning lights flashed off and on. The contact stated that he pulled over, exited the vehicle, and saw flames coming from underneath the vehicle before it was engulfed in flames and exploded. The contact stated that he sustained minor burns on his hands from the steering wheel however, medical attention was not required. The fire was extinguished by the fire department. A fire department report was filed. The vehicle was towed to a junkyard as it was deemed a total loss. The manufacturer was notified of the failure and a field technician was sent to retrieve information from the EDR. The contact was not aware of the diagnosis. The approximate failure mileage was 120,000.

Windshield spontaneously cracked. No impact or accident.

The contact owns a 2015 Subaru Outback. The contact stated that she noticed that there was a crack on the passenger's side windshield after a small rock struck the windshield. The contact stated that the windshield shouldn't have cracked from such a small rock impacting the windshield. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 69,460.

Repeated battery drain, causing premature failure of the battery. Frequent replacement of the battery and reduced reliability have increased the cost of ownership. It has occurred multiple times over the duration of ownership.

Subaru Outback windshield cracks again within 2 months after warranty replacement pursuant to windshield settlement agreement. The claimed enhanced windshield from Subaru is exposed to the issue reported from the windshield settlement agreement, and Subaru refused to provide warranty replacement to fix this issue. Carter Subaru replaced my windshield on 02/15/2022. The new windshield placed by Carter Subaru crack on 4/24/2022 while I stop at a restaurant and there is no obvious external influence in my windshield.

On my 2015 outback limited my SRVD off warning light is on and I have lost its function. I have not been in any kind of fender bender, it was taken to a state licensed shop and was told and have read in its Manuel it is a dealer repair issue. I have read other posts regarding same issue and the run around the dealer mechanics give to it’s customers. My car is available for inspection anytime if I do not incur a service charge!

My battery has continually been dead, despite replacing the battery twice. I just had to call roadside assistance last weekend on Saturday. Yesterday (Sunday), the battery was dead again - 8 days later. This happened several times when I first got my car, and Subaru replaced the battery, as the car was still under warranty. I have since replaced the battery twice, and am still having the same issues. This is extremely frustrating, considering one of the main reasons I bought this car was for the reliability.

On multiple occassions, I have been unable to start my Outback b/c the battery is dead. Note that I have not left any lights on, doors open etc. and, when I have taken my car in for routine services, the battery is deemed to be in proper working condition. In addition to being extremely inconvenient when I cannot use my car as needed, this is a safety issue. What if I was not in a safe location when my car wouldn't start? What if I needed to use my car to get a pet to urgent medical care? When I purchased my Outback, I was confident in the Subaru brand for reliability. However, it no longer consider my Outback, or Subaru as a brand, reliable when I can't count on my car starting when I need it to. The date I provided in the additional details of this form is just the latest incident. I purchased this car in 2015 and my battery has been drained more than 5 times.

Our 2015 Subaru Outback has had 4 batteries in 4 years. After some research, a parasitic battery drain issue is common with this year Outback and other Subaru models. Some sites call out the Subaru CAN network as the culprit. Whatever the case, we have had the car to Subaru who changed firmware ostensibly to provide more charging at lower rpm. After that software change was made the problem has apparently gotten worse. Now the car's battery will drain in 2 days of use (the current battery is 4 weeks old). There are numerous complaints about this on line and the common opinion is that Subaru is not addressing the issue.

The contact owns a 2015 Subaru Outback. The contact stated while driving at 70 MPH, a small rock might have struck the windshield causing a crack on the driver's side of the windshield. The contact was able to continue to drive the vehicle though the crack was affecting his vision of the roadway. The contact became aware that an unknown manufacturer recall was associated with the failure. The vehicle was taken to the dealer and the manufacturer partially covered the windshield replacement; however, the failure reoccurred while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 65,000.

While parking car in garage, car suddenly surged forward although my foot was off gas and nearly hit end of garage. Engine Temp was relatively cold as it had just been started. This has happened several times before. Reported to dealer service the first time it happened and they did not fix.

The contact owns a 2015 Subaru Outback. The contact stated that the vehicle was experiencing frequent battery failure. The contact stated before the battery failed, the check battery warning light was illuminated. The contact had replaced the battery three times within five years. The contact had not taken the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 14,739.

There is some kind of electrical malfunction or drainage that the battery drains even when car is turned off. Replacement of new battery results in the same problem after a few days

The car regularly drains the battery. We are the original owners and have had to purchase 3 car batteries thus far. The car does not provide any warning messages or report any issues. Every time the battery has been drained it happens without explanation, over a dozen times since we’ve owned the car. We’ve always had the batteries inspected, and they’ve been in good contention with life left in them, just drained, needing a recharge. Unfortunately, the car counties to drain the battery, leaving me stranded, including at night away from home. The details for the incident I will be providing below will be for the most recent, this morning.