Page 3 of 5 · complaints 101–150 of 208

2014 Subaru Outback complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Power TrainCrash1 injured
Filed Sep 14, 201863,200 milesAR

TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. AFTER PARKING THE VEHICLE AND EXITING, THE CONTACT RE-ENTERED THE VEHICLE AND THE GEAR ROLLED OUT OF PARK. THE EMERGENCY BRAKE WAS NOT ENGAGED. AS A RESULT, THE VEHICLE CRASHED INTO THE BACK OF THE CONTACT'S HOUSE. THE CONTACT SUSTAINED BRUISES TO THE LEGS AND KNEES. THE CONTACT HELD ONTO THE DRIVER'S DOOR, BUT WAS UNABLE TO APPLY THE EMERGENCY BRAKE AS THE VEHICLE GAINED SPEED. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. SUBARU OF LITTLE ROCK (12121 COLONEL GLENN RD, LITTLE ROCK, AR 72210, (501) 503-5454) WAS UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 63,200.

Electrical System
Filed Sep 8, 201885,004 milesNJ

4 HEADLAMPS CHANGED. 2 FOG LAMPS, BOTH FRONT MARKER LIGHTS, BOTH REAR STOP LIGHTS AND TURN SIGNALS. UNIT WAS PURCHASED IN MAY OF 2014 FROM DEALER SHOWROOM. I HAVE CHANGED MORE LIGHTS ON THIS VEHICLE THAN MY LAST 5 CARS COMBINED. IS THERE AN ELECTRICAL OR WIRING ISSUE HERE?

Power Train
Filed Sep 7, 201871,000 milesKS

EXCESSIVE SHUDDER NOTICEABLE THROUGHOUT THE CAR AT VARIOUS SPEEDS INCLUDING ~35-40 MPH AND 78-83 MPH. I'VE TRIED NEW TIRES, REBALANCING WHEELS, ALL WHEEL ALIGNMENTS, ALL WITHOUT RELIED. THE DEALER HAS NOT BEEN HELPFUL. OCCURS IN MOTION. WE BOUGHT THE CAR IN SEPTEMBER 2015 WITH 31,000 MILES ON IT. I NOTICED THE SHUDDER ON A TEST DRIVE BUT THE DEALER PUT NEW TIRES ON IT AND IT SEEM TO GO AWAY. BUT I NOTICED IT AGAIN WITHIN A MONTH OF PURCHASING THE CAR AND IT'S ONLY GOTTEN WORSE

Unknown or Other
Filed Aug 21, 201889,000 milesNY

BACKUP CAMERA IS NOT WORKING WHEN THE VEHICLE IS PLACED IN REVERSE.

Service Brakes
Filed Aug 1, 201840,000 milesMA

MY E-BRAKE HAS NOT BEEN WORKING FOR THE PAST YEAR. THE RED BRAKE LIGHT COMES ON AT RANDOM TIMES WHEN PARKED AND IN MOTION AND I CANNOT ENGAGE THE E-BRAKE. SUBARU IS SAYING THAT I NEED TO REPLACE THE ENTIRE ELECTRONIC BRAKE MECHANISM FOR A COST OF $1,000.00 - THIS FOR A 2014 CAR.

Air Bags
Filed Jul 28, 201852,500 milesPA

PASSENGER AIRBAG SENSOR MALFUNCTIONS AFTER ABOUT FIVE MINUTES OF ON THE ROAD DRIVING WITH A PASSENGER IN THE VEHICLE

Exterior Lighting
Filed Jul 26, 201839,000 milesTX

REARVIEW CAMERA STOPPED WORKING. IT APPEARS TO BE IN WET CLIMATE, MOISTURE IS PENETRATING THROUGH THE REAR VIEW CAMERA AND CORROSION HAPPENS TO CAMERA WIRING AND STOPS TO DISPLAY THE IMAGE WHILE TAKING REVERSE/BACK. CAMERA DOES NOT DISPLAY ANY IMAGE (BLACK SCREEN) BUT SHOWS ONLY THE COLORED LINES. ITS BEEN NOTICED THAT ITS HAPPENING IN MOST OF THE OUTBACKS, KINDLY VERIFY AND RECOMMEND FOR NECESSARY RECALL NOTICE AS THIS RELATES TO SAFETY FEATURE WHICH COMES AS STANDARD FEATURE.

Electrical System
Filed Jul 23, 201838,000 milesVA

VEHICLE IS STOPPED, TRANSMISSION IS IN PARK AND IGNITION KEY CAN NOT BE REMOVED AFTER TURNING VEHICLE OFF. JIGGLING THE TRANSMISSION SHIFTER SEEMS TO FIX THE ISSUE.

Unknown or Other
Filed Jul 14, 201860,000 milesIL

BACK UP CAMERA WENT OUT AT 60K MILES

Engine
Filed May 3, 2018CA

MY SUBARU OUTBACK 2014 HAS 50,000 MILES, LOW OIL LIGHT COMES UP ABOUT 4000 MILES AFTER OIL CHANGE. SUBARU MANUAL SAID THAT IS 7500 MILES BETWEEN OIL CHANGE. SUBARU DEALER PERFORMS OIL CONSUMPTION TEST. SUBARU DEALER TOLD ME IT IS NORMAL AND THAT I HAVE TO ADD OIL IF LOW OIL LIGHT COME UP. I FEEL LIKE THEY ARE CHEATING.

Visibility › Sun/Moon Roof Assembly
Filed Apr 19, 2018NY

2014 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO SUNROOF DRAINS BEING CLOGGED WHICH CAUSED WATER TO LEAK INTO VEHICLE WHEN RAINING. *LD *JS

Wheels
Filed Apr 16, 201883,775 milesVA

INSPECTION NOTED BELT SEPERATION ON GOODYEAR ASSURANCE TIRES, VEHICLE STATIONARY

Steering
Filed Apr 4, 201855,000 milesMN

STARTED CAR NORMALLY, POWER STEERING WAS NOT FUNCTIONING. RESTARTED CAR A FEW TIMES IN HOPES IT WOULD START WORKING AGAIN, IT DID NOT. NO DASH WARNING LIGHTS WERE ILLUMINATED. DROVE HOME WITH MANUAL STEERING ~30 MIN. RESTARTED AGAIN AT HOME, THEN IT WORKED PROPERLY. ONCE CAR SITS FOR A WHILE IT GOES BACK TO NOT WORKING. THIS PATTERN HAS CONTINUED FOR ABOUT A WEEK NOW. NO SQUEALING AND NO FLUID LEAKS. MUST BE ELECTRICAL ISSUE SOMEWHERE. BATTERY IS GOOD, ALTERNATOR IS GOOD. 2014 OUTBACK, 55,000 MILES, 2.5I BASE MODEL, MANUAL TRANSMISSION

Structure › BodyCrash1 injured
Filed Apr 4, 201860,000 milesWY

I WAS IN HEAVY TRAFFIC ON I-17 NORTH OF PHOENIX AZ. ADAPTIVE CRUISE CONTROL (ACC) WAS SET AND I WAS FOLLOWING THE CAR AHEAD AT THE MAXIMUM DISTANCE SET BY ACC. MY FOOT WAS NOT ON THE ACCELERATOR OR THE BRAKE. I SAW THE PRECEDING CAR'S BRAKE LIGHTS COME ON, AND I FELT MY CAR START TO SLOW. THE PRECEDING CAR STOPPED AND IT BECAME APPARENT THAT MY CAR WAS NO LONGER BRAKING, OR IF IT WAS, NOT HARD ENOUGH TO STOP. I APPLIED THE BRAKES BUT IT WAS TOO LATE AND WE HIT THE CAR IN FRONT OF US AT A SPEED GREAT ENOUGH TO DO $7000 OF DAMAGE TO THE FRONT OF MY CAR. CURIOUSLY THE AIR BAGS DID NOT DEPLOY. PASSENGERS IN THE CAR INCLUDED MY WIFE IN THE FRONT SEAT, WHO WAS THROWN INTO THE SEAT/SHOULDER HARNESS HARD ENOUGH TO KNOCK THE WIND OUT OF HER. SHE COMPLAINED OF CHEST PAINS AND WAS TAKEN BY AMBULANCE TO THE HOSPITAL. NO SERIOUS INJURIES WERE FOUND. MY DAUGHTER IN THE BACK SEAT AND I WERE RESTRAINED PROPERLY BY THE SEAT BELT AND SUSTAINED NO INJURIES. I CONTACTED SUBARU AND TOLD THEM ABOUT THE ACCIDENT. THEY RESPONDED BY TELLING ME THAT THEY WERE SENDING TWO ENGINEERS TO INSPECT MY VEHICLE. AFTER A MONTH OR 6 WEEKS THEY RESPONDED THAT THEIR INVESTIGATION WAS COMPLETE. THEY FOUND THAT 5 SECONDS BEFORE THE CRASH I WAS TRAVELING AT 45 MPH. 1.5 SECONDS BEFORE THE CRASH THE BRAKES WERE APPLIED (DISABLING ACC). THEY TOLD ME THAT THE EYESIGHT WAS FUNCTIONING NORMALLY AND WILL NOT STOP ALL CRASHES. SO SORRY. I BELIEVE THERE IS SOMETHING WRONG, EITHER WITH THE DESIGN OR THE FUNCTIONING OF EYESIGHT

Unknown or Other
Filed Mar 28, 2018114,000 milesDE

4 YEAR OLD CAR'S TRANSMISSION WENT UP AT 114,000. ALTHOUGH THERE WAS A WARRANTY EXTENSION BECAUSE OF THE TRANSMISSIONS, SUBARU DID NOT DO A RECALL ON THE FAULTY TRANSMISSION. NOW THEY ARE QUOTING US $9000 FOR A NEW TRANSMISSION.

Vehicle Speed Control
Filed Mar 16, 201823,000 milesOH

TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INTERMITTENTLY WHEN IT WAS NOT PROMPTED. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO GANLEY SUBARU OF BEDFORD (123 BROADWAY AVE, BEDFORD, OH) AND DIAGNOSED, BUT THE FAILURE WAS NOT ABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. THE VIN WAS NOT PROVIDED. *TT

Engine
Filed Jan 24, 20183,700 milesFL

TL- CONTACT OWNS A 2014 SUBARU OUTBACK. CLASS ACTION LAWSUIT THROUGH SUBARU FOR EXCESSIVE OIL CONSUMPTION. CONTACT TOOK VEHICLE TO SUBARU AND HAD ENGINE CHECKED FOR OIL CONSUMPTION AND ENGINE OIL WAS EMPTY. SUBARU SAID NO RECALL ON VEHICLE. CONTACT WANTS ENGINE BLOCK REPLACED FREE OF CHARGE.. SUBARU STATED ENGINE BLOCK IS NOT UNDER RECALL. 0 RECALLS ASSOCIATED WITH THIS VIN.

Engine
Filed Jan 15, 201829,466 milesMA

VEHICLE BEGAN USING OIL AFTER APPROXIMATELY 29,000 MILES. LOW OIL PRESSURE LIGHT WAS ILLUMINATED ON THE DASHBOARD. CONTACTED THE DEALER AND WAS TOLD TO BRING THE VEHICLE IN IMMEDIATELY. THE OIL AND FILTER WERE CHANGED AND I WAS INSTRUCTED TO BRING THE VEHICLE BACK AFTER 1200 MILES FOR A "OIL CONSUMPTION TEST" . THE TEST WAS PERFORMED AT THE DEALERSHIP, PATRICK SUBARU AND THE RESULTS, 1/3 QT. OF OIL WAS CONSUMED AND THE INFORMATION WAS SENT TO SUBARU OF AMERICA. MY CLAIM WAS DENIED. I HAVE SINCE DRIVEN THE CAR 2789 MILES AND HAVE CONSUMED 1.1QTS OF OIL. I CONTACTED THE DEALERSHIP AND WAS TOLD ANOTHER OIL CONSUMPTION TEST MUST BE PERFORMED TO DETERMINE IF THE VEHICLE IS ELIGIBLE FOR REPAIR. PLEASE NOTE THAT A CLASS ACTION SUITE WAS AWARDED AGAINST SUBARU FOR 2012 TO 2014 VEHICLES USING EXCESSIVE OIL. THIS VEHICLE CARRIES THE "PREZ" EMBLEM FOR PARTICLE ZERO EMISSIONS. YET THIS VEHICLE EMITS OVER A QUART OF OIL EVERY 2790 MILES.

Unknown or Other
Filed Dec 16, 20176,000 milesOH

BURNING OIL. EXCESSIVE OIL CHANGES

Air Bags
Filed Dec 4, 201745,000 milesKY

TAKATA RECALL

Steering
Filed Nov 1, 201761,000 milesNE

STEERING WHEEL WILL NOT LOCK IN EITHER UP OR DOWN POSITION

Exterior Lighting
Filed Oct 31, 2017MI

REGULAR DRIVING LIGHTS FOR NIGHT TRAVEL ARE TOTALLY INSUFFICIENT AND DO NOT FULLY LIGHT STREET MORE THAN 1- 2 CAR LENGTHS IN FRONT OF CAR. DEALER CHECKED DIRECTION AND POWER OF LIGHTS AND CLAIMS ALL IS NORMAL. WHEN I DRIVE IN A DARK AREA, I FEEL UNSAFE. I CAN;T BELIEVE THIS IS NORMAL BUT DEALER CLAIMS IT IS.

Power Train
Filed Oct 24, 201715,000 milesAR

DANGEROUS! INTERMITTENT DELAY OF 4 TO 6 SECONDS TYPICALLY PULLING OUT INTO TRAFFIC FROM A COMPLETE STOP. OTHER CARS SLAMMING ON BRAKES TO PREVENT WRECK, SWERVING TO MISS MY STALLED CAR. MY WIFE AND GRAND-KIDS HAVE BEEN ON PASSENGER SIDE WHEN THIS OCCURS WHERE THEY ARE MOST VULNERABLE SINCE MOST INCIDENCES OCCUR WHEN TURNING LEFT. THIS CAR IS LIKELY TO KILL OR MANGLE SOMEONE IF THIS IS NOT RESOLVED. THE OL 'WE CAN'T CREATE IT' IS GETTING REALLY STALE FROM THE DEALER WHEN LIVES ARE AT RISK. I'M ASSUMING IT'S GOING TO TAKE A FEW DEATHS BEFORE A RECALL OCCURS. I WOULD LOVE TO RAISE THE MONEY TO PUT A FULL PAGE IN USA TODAY TO GET THIS DANGEROUS CONDITION SOME ATTENTION IF NOBODY ELSE IS GOING TO.

Unknown or Other
Filed Oct 13, 201730,500 milesOR

V-BELT CHIRPING WHEN RUNNING ESPECIALLY WITH A/C ON

Engine
Filed Sep 30, 201722,500 milesVA

OUTBACK 2.5L. WE NOTICED OIL CONSUMPTION AFTER THE 3-4TH OIL CHANGE. ALL OIL CHANGES WERE PREFORMED AT SUBARU DEALERSHIP ( BROWNS MANASSSAS OR SHEEHY SPRINGFIIELD). WE ASKED WHY WE WERE HAVING TO ADD OIL AND TOLD THAT THIS WAS NORMAL. THE SITUATION HAS GOTTEN WORSE WITH LOW OIL LIGHT COMING ON AT ABOUT 4,000 MILES ON THE OIL CHANGE. WE NOTIFIED SUBARU HEADQUARTERS AND THEY SUGGESTED AN OIL CONSUMPTION TEST. THAT WAS THE FIRST TIME THAT HAD BEEN SUGGESTED. THE MILEAGE WAS ABOUT APPX 72,000 MILES. WE DID THEY OIL CONSUMPTION TEST ON THE NEXT OIL CHANGE AT APPX 78,800. WE BROUGHT THE VEHICLE IN AFTER 1,200MILES (80,000 MILES). THE VEHICLE USED 3 OZ. OF OIL IN 1,200 MILES. WE WERE TOLD THAT WAS IN NORMAL LIMITS OR SPECS. I HAVE NEVER HAD A VEHICLE THAT USED THAT MUCH OIL WITH SUCH LOW MILEAGE SINCE I HAD THIS START TO HAPPEN ABOUT 22,500 MILES.

Engine
Filed Sep 12, 201726,000 milesIL

WHEN AT A STOP EITHER AT A 4 WAY, TRAFFIC LIGHT, OR WAITING TO MAKE A TURN, SOMETIMES THE CAR HESITATES A FEW SECONDS BEFORE GOING AND THEN SURGES FORWARD. I ALSO HAVE HAD IT STALL FOR OVER 20 MINUTES AND WOULDN'T START TILL AFTER 20 MINUTES. THE HESITATION IS DANGEROUS WHEN MAKING TURNS ACROSS OR INTO TRAFFIC BECAUSE IT DOESN'T GO AND YOU CAN GET HIT. IT DOES NOT TRIP THE ENGINE LIGHT SO THE DEALER CAN FIX IT.

Unknown or Other
Filed Sep 12, 2017CA

MY BLUETOOTH , WHEN I MAKE A CALL OR RECEIVE A CALL WHILE DRIVING VEHICLE IN MOTION ON THE CITY STREETS AND FREEWAY ,ON THE RECEIVERS END THE PERSON CAN HEAR A WHINNING NOISE LIKE A DENTAL DRILL. I BOUGHT A NEW CELL TO SEE IF IT CORRECTS THE PROBLEM AND IT DID NOT. I TOOK THE VEHICLE TO DEALERSHIP PRIOR TO PURCHASING A NEW CELL PHONE AND THE DEALERSHIP TOLD ME THEY ARE NOT ABLE TO HELP ME.

Engine
Filed Sep 1, 201738,000 milesIL

AT 38,000 MILES LOW-OIL LIGHT CAME ON WHILE DRIVING. I STOPPED AT A MADISON WI DEALER WHO INDICATED THE CONSUMPTION IS NORMAL. I ARGUED THAT I HAVE NEVER HAD A LOW-OIL LIGHT COME ON IN OVER FORTY YEARS OF DRIVING. WAS TOLD THEY WOULD BE GLAD TO CONDUCT AN OIL CONSUMPTION TEST. THERE IS NOW 40,000 MILES ON THE CAR AND IT IS USING A QUART EVERY 3,500 MILES. THERE ARE MULTIPLE COMPLAINTS. NHTSA NEEDS TO FORCE SUBARU TO REPLACE THESE ENGINES.

Service Brakes
Filed Aug 25, 2017AZ

THERE IS NO EMERGENCY BRAKE ON A 2014 OUTBACK,THE PARKING BRAKE DOES NOT WORK WHEN THE CAR IS MOVING.UNSAFE, IF ANYTHING HAPPENS WITH BRAKES THERE IS NOTHING TO STOP CAR FOR SAFETY THE HAND EMERGENCY BRAKE SHOULD BE IN THE CENTER CONSOLE, SO PASSENGER COULD ALSO PULL IT ON. .FRONT SPRINGS BOTTOM OUT FOR THE SLIGHTEST DIP IN THE ROAD.. I COMPLAINED TO SUBARU ABOUT THE BRAKE AND THEY TOLD ME BUY ANOTHER CAR

Air Bags
Filed Aug 22, 201730,500 milesID

"TAKATA RECALL"

Fuel/Propulsion System
Filed Aug 17, 201732,000 milesFL

ACCELERATION FROM A STOP OR SLOW SPEED TAKES 5-6 SECONDS FOR A PROPER RESPONSE. TURNING LEFT IS A VERY REAL PROBLEM OR PULLING INTO ON COMING TRAFFIC. I HAVE YET TO HAVE AN ACCIDENT BECAUSE I AM EXTREMELY CAREFUL, BUT HAVE COME FRIGHTINGLY CLOSE A FEW TIMES. CAN THIS PROBLEM BE FIXED? THIS HAPPENS WHEN THE VEHICLE IS STATIONARY, TURNING,BRAKING (SLOWING DOWN AND THEN TRYING TO GO BACK TO NORMAL SPEED. THIS HAPPENS ON INTERSTATES, AROUND TOWN, ETC.

Air Bags
Filed Aug 17, 2017MI

TAKATA RECALL: I WAS NEVER INFORMED FROM SUBARU INC., OR THE DEALER OF ANY RECALL SUBJECT TO THIS VEHICLE. IS THIS AUTO ON ANY RECALL LIST?

Vehicle Speed Control
Filed Jul 12, 201722,000 milesOH

TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WHEN APPROACHING A RED LIGHT. THE CONTACT'S FOOT WAS NOT DEPRESSING THE ACCELERATOR PEDAL AT THE TIME OF THE FAILURE. ALSO, THE RPMS INCREASED TO 3,000. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO SHIFT THE VEHICLE INTO NEUTRAL IN ORDER TO REGAIN NORMAL FUNCTIONALITY. THE CONTACT STATED THAT THE FAILURE OCCURRED APPROXIMATELY TWELVE TIMES SINCE FEBRUARY OF 2017. THE CONTACT TOOK THE VEHICLE TO KINGS SUBARU OF MASON, OHIO TWICE, BUT THEY WERE NOT ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. UPDATED 08/15/17*LJ *CN *TR

Air BagsCrash
Filed Jul 2, 201761,000 milesCA

WE HAVE HAD THREE ACCIDENTS INVOLVING THE SAME THING. YOU CAN'T SEEM TO SLOW THE CAR DOWN ENOUGH TO STOP IT. TWO OF THE TIMES, WE HAVE PULLED INTO A PARKING PLACE,GOING AT A LOW SPEED,AND WHEN YOU STEP ON THE BRAKE,THE CAR ACCELERATES AND JUMPS FORWARD INSTEAD OF STOPPING. ALSO THE AIR BAGS DOESN'T COME ON.

Service Brakes
Filed May 16, 201737,000 milesMA

BRAKES COMPLETELY FAILED WHILE DRIVING ON A CITY STREET, SLOWING TO LET A PEDESTRIAN CROSS IN A CROSSWALK. THE VEHICLE HAD A 100% BRAKE FAILURE. THE BRAKE PEDAL WENT TO THE FLOOR. THERE SEEMED TO BE A MALFUNCTION IN THE DUAL BRAKING SYSTEM. FRONT BRAKES AND REAR BRAKES WERE SERVICED AT A SUBARU DEALERSHIP AT DIFFERENT TIMES. THE BOLTS HOLDING THE PASSENGER SIDE REAR CALIPER SEPARATED FROM THE CAR. THE BOLTS HAD BACKED OUT. THE LOWER ONE WAS MISSING. THE OTHER CALIPER BOLT HAD BACKED OUT OF THE THREADS BUT WAS LOOSELY HELD IN PLACE BY THE BRAKE HOSE. THE DRIVER SIDE REAR CALIPER DID NOT APPEAR TO BE LEAKING.

Engine
Filed Apr 27, 201765,000 milesNC

TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. WHILE STATIONARY, THE VEHICLE CONSUMED AN INORDINATE AMOUNT OF OIL. THE VEHICLE WAS DIAGNOSED AS HAVING AN OIL CONSUMPTION FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Fuel/Propulsion System
Filed Apr 24, 201731,000 milesWV

AT TIMES WHEN YOU PRESS THE ACCELERATOR FROM A STOP IT TAKES 5 OR 6 SECONDS TO RESPOND.I WAS PULLING ON TO THE HIGHWAY TURNING LEFT.THIS COULD BE A VERY DANGEROUS OR EVEN FATAL INCIDENT IF THERE WAS ONCOMING TRAFFIC.READING FROM THE INTRNET I SEE THAT THIS HAS BEEN A PROBLEM AS FAR BACK AS 2013.SOMEONE NEEDS TO FIX THIS PROBLEM BEFORE SOMEONE DIES.

Unknown or Other
Filed Mar 22, 201724,600 milesCA

POSSIBLE OIL CONSUMPTION. I HAVE IT TWICE OR THIRD AND I HAVE NOTICED THAT OIL WAS GONE WHEN I CHECKED THE OIL LEVELER. YESTERDAY, I HAVE TALKED TO SUBARU SERVICE DEPT ABOUT IT AND HE SAID IT IS OK THAT KEEP POUR OIL INTO EVERY 1200 MILES (BURNED SOME OIL AND BETWEEN OIL CHANGE). I BOUGHT OIL AND POUR IT INTO. I DON'T BELIEVE IT WAS SO NORMAL FOR BURNED SOME OIL LIKE EVERY 1200 MILES. I AM CONCERNING ABOUT IT.

Engine
Filed Mar 22, 201721,000 milesTX

IN THE SHOP FOR MOTOR PROBLEM AT DEALER GETTING FIX.

Engine
Filed Jan 23, 2017WI

I PURCHASED AFTER 1 YEAR OLD FROM SUBARU DEALERSHIP. IN 2014 AT ABOUT 17,000 MILES. AFTER EVER OIL CHANGE, THE OIL LIGHT GOES ON AT ABOUT - 1,500 MILES PRIOR. TONTHE OIL CHANGE BEING DUE. I WENT TO THE LOCAL DEALERSHIP AND THEY STAYED IT IS NORMAL WITH THAT LIGHTER AEGHT SYNTHETIC OIL. RECOMMENDED OIL CONSUMPTION TEST IF IT KEPT HAPPENING. NOW I FIND OUT TODAY FROM CORPORATE SUBARU # THAT WARRANTY EXPIRED AT 69,000. I HAVE 66,000 ON MY OUTBACK. THE LOCAL DEALER NEVER INFORMED ME ABOUT THE 60,000 LIMIT. I & MY HUSBAND OWN AN INDEPENDENT GOODYEAR DEALERSHIP, HAVE 4 MECHANICS, WHY WOULD I WANT TO PAY ANOTHER DEALERSHIP TO GO A CONSUMPTION TEST.

Power Train
Filed Jan 18, 201725,200 milesMA

ON JANUARY 1ST AND AGAIN ON JANUARY 3RD AFTER VEHICLE WAS PARKED AT LEAST 5 HOURS, I CAME OUT OF BUILDING AND VEHICLE HAD ROLLED 2 FEET FORWARD FROM WHERE I ORIGINALLY PARKED IT. WENT AND TALKED WITH PATRICK MOTORS WHERE I HAD PURCHASED THE CAR NEW. SERVICE FOREMAN SAID NEVER HEARD OF THAT. HE SAID MAKE APPT. AND THEY WILL SEE IF IT ROLLS. I THEN TALKED WITH SUBARU OF AMERICA AND WAS TOLD THE SAME THING. I LEFT THE CAR FOR 2 DAYS AND IT DID NOT ROLL. NOW HAVE BEEN TOLD NOTHING CAN BE DONE UNTIL IT ROLLS THERE. A FRIEND WAS WITH ME THE FIRST TIME THIS HAPPENED WHO IS AN ENGINEER. HER IMMEDIATELY SAID IT WAS SOMETHING TO DO WITH MY PARKING PIN. WHEN I LOOKED THIS UP WITH NHTSA , I FOUND THERE WAS A RECALL ON SOME OF THESE CARS FOR THAT PROBLEM. I DON'T KNOW HOW THEY NARROW IT DOWN TO ONLY CERTAIN CARS BUT MY CAR HAS ROLLED 2 TIMES AND HAS GOT TO HAVE SOMETHING TO DO WITH THE PARKING PIN.

Wheels
Filed Jan 6, 201739,000 milesPA

I HAVE HAD SEVERAL INSTANCES WHERE WHEN DRIVING IN SNOW ON INTERSTATE THE SNOW GETS PACKED IN THE WHEELS IT CAUSES SEVERE PROBLEMS STEERING. ON MORE THAN ONE INSTANCE I HAVE HAD TO PULL OFF THE ROAD AND FIND A CAR WASH TO CLEAN THE SNOW IN ORDER TO BE ABLE TO DRIVE SAFELY. FRONT END VIBRATES SO MUCH I HAD TO REDUCE SPEED TO BELOW 45 MPH AND TO PULL OFF THE ROAD. I HAVE ASKED SUBARU THROUGH THEIR NATIONAL SUPPORT HOTLINE HOW TO SOLVE THE PROBLEM. THEIR RESPONSE WAS THAT THEY HAD NEVER HEARD THIS COMPLAINT AND DID NOT HAVE A SOLUTION. I ASKED THAT THEY EMAIL THEIR RESPONSE SO I WOULD HAVE IT IN WRITING. THEY SAID THEY WOULD DO THAT BUT NO RESPONSE WAS EVER RECEIVED. I DID CONFIRM THEY HAD MY CORRECT EMAIL ADDRESS AND HAVE RECEIVED SURVEY FOLLOWUPS USING MY EMAIL ADDRESS BUT NOTHING FROM THE SUPPORT CENTER. PURCHASING REPLACEMENT STEEL WHEELS CAN RESOLVE THE PROBLEM BUT THEY ARE EXPENSIVE ( $400 TO $1000) DEPENDING ON WHEEL TYPE. THE LOCAL DEALER OFFERED THE SOLUTIONS OF SPRAYING PAM INSIDE THE WHEEL WELL, BUYING AFTER MARKET WHEEL COVERS ( NONE EXIST PER MY RESEARCH), OR DEALER REPLACING THE WHEELS AT COST OF $1200 WHICH MAY INCLUDE TIRES, NOT SURE. LOCAL DEALER ALSO OFFERED TO HOSE OUT MY WHEELS IF I BROUGHT IT IN WHICH WOULD REQUIRE DRIVING THE VEHICLE WITH THE PROBLEM WHICH IS UNSAFE. WHEN I ASKED ABOUT TOWING THEY POINTED OUT THE VEHICLE IS OUT OF WARRANTY, 39,000 MILES. I POINTED OUT THAT IT HAD HAPPENED PRIOR TO WARRANTY RUNNING OUT AND HAD BEEN PREVIOUSLY REPORTED WITH N

Air Bags
Filed Dec 20, 201632,000 milesTN

AIRBAG ALARM SETOFF AND BLINKING WHETHER SOMEONE OCCUPIES THE PASSENGER SEAT OR NOT. CAN NOT TURN THE ALARM OFF

Engine
Filed Dec 15, 20163,400 milesCA

PURCHASED FEB 2014, SINCE THEN I HAVE HAD ISSUES WITH THE OIL LIGHT COMING ON. THE FIRST TIME WAS AT 3400 MILES AND THE OIL IS LOW. I HAVE ADDED UP TO A QUART OF OIL. MY CAR HAS ABOUT 34,000 MILES ON IT NOW AND I HAVE HAD THE OIL LIGHT COME ON WITH LOW OIL ABOUT 7 TIMES. THE LIGHT COMES ON USUALLY BETWEEN 3400 & 4000 MILES. THIS IS MY SECOND OUTBACK AND I NEVER HAD ANY ISSUES WITH THE FIRST ONE. I HAVE BEEN OUT OF TOWN ALL BUT 1 OF THESE TIMES WHEN THE LIGHT CAME ON. I LIVE 1-1/2 HOURS FROM THE NEAREST SERVICE CENTER AND THEY KEEP HAVING ME COME EVERY 1200 MILES TO DO A OIL CHECK. THE FIRST TIME THE LIGHT CAME ON IT WAS FEBRUARY 5, 2014 AND HAS COME ON 5-6 TIMES SINCE THEN. *TR

Unknown or Other
Filed Nov 5, 201621,000 milesWA

SUBARU OUTBACK MOON ROOF IS THE PROBLEM. AND APPARENTLY THIS IS A KNOWN PROBLEM WITH SUBARU VEHICLES, AND YET,THEY CHOOSE TO NOT SHARE THIS INFORMATION, EVEN WHEN SPECIFICALLY DISCUSSED PRIOR TO PURCHASE. EVEN IF YOU DO NOT OPEN THE ROOF, THERE ARE DRAINS THAT CAN CLOG, AND WHEN THEY CLOG, THE CAR STARTS FILLING WITH WATER. THE CLOG, IN MY CASE, WAS FROM FIR NEEDLES, SINCE I LIVE IN THE MOUNTAINS. BUT THEY ALSO SAY THAT SIMPLY A SPIDERWEB OR ROAD DIRT CAN CAUSE A CLOG OF THESE VERY SENSITIVE DRAINS. IN MY CASE, WATER WAS RUNNING DOWN THROUGH THE DRIVER SIDE SEAT BELT SHAFT, AND ON TO THE BACK SEAT FLOOR. SINCE IT RAINS A LOT, THEN LOTS OF WATER CAN COME IN. MANY, MANY GALLONS OF WATER. IT HAPPENS BOTH WHEN THE VEHICLE IS PARKED AND WHEN IT IS MOVING. WE HAD TWO OCTOBER STORMS THAT DROPPED A GREAT DEAL OF RAIN, WHICH CAUSED SO MUCH WATER TO ENTER THE CAR THAT IT SLOSHED WHEN DRIVEN; LITERALLY, LIKE DRIVING A SWIMMING POOL! AFTER MUCH DISCUSSION, SUBARU AGREED TO CLEAN THE DISASTER ONCE ONLY UNDER WARRANTY, AND THEN THEY WERE DONE. THERE IS NOTHING IN THEIR MANUALS ABOUT KEEPING THESE MYSTERY DRAINS CLEAR. THEY JUST HOPE THAT IT WILL NOT BE A PROBLEM DURING THE WARRANTY PERIOD. THEY WILL LIE TO YOUR FACE ABOUT THE INTEGRITY OF THE WATER TIGHT NATURE OF THAT ROOF WINDOW. REPEATEDLY. AND ONCE THOSE HIDDEN DRAINS START TO CLOG, THE WINDOWS INITIALLY START FOGGING UP, FOLLOWED BY LARGE AMOUNTS OF MOLD AND OTHER NASTINESS. THEN THE CARPETING, UPHOLSTERY AND ALL OTHER "SOFT" COMPONEN

Engine
Filed Oct 20, 2016CA

TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. THE CONTACT STATED THAT THERE WAS AN INTERNAL OIL CONSUMPTION FAILURE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. AFTER THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES, THE VEHICLE PASSED AN OIL CONSUMPTION TEST TWICE. THE SERVICE ENGINE AND OIL INDICATORS RANDOMLY ILLUMINATED FOR MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT PROVIDED NO SOLUTION. THE FAILURE COULD CAUSE CATASTROPHIC ENGINE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

Engine
Filed Oct 19, 201634,000 milesCA

OIL SENSOR LIGHT ON DASH ILLUMINATES. OIL IS LOW. SENSOR MEASURES PRESSURE NOT LEVEL. OIL PUMP HAS NOT BEEN REPLACED. DEALER HAS ATTEMPTED TO FIX ISSUE(4 TIMES). REPLACED SENSOR, OIL CONSUMPTION TEST. VEHICLE IN AGAIN AT 34000 MILES FOR SAME ISSUE. DEALER MENTIONED SUBARU IS AWARE OF THE PROBLEM. LAST RESORT IS A COMPLETE ENGINE REPLACEMENT.

Air Bags
Filed Sep 7, 201667,933 milesOH

THE SEAT SENSOR FOR THE PASSENGER SIDE IS NOT WORKING CAUSING THE AIRBAG TO BE DEACTIVATED. THE SEATBELT INDICATOR SIGNAL BEEPS REGARDLESS OF WHETHER SOMEONE IS SITTING IN THE SEAT WITH THE SEATBELT ON OR NO ONE IS SITTING IN THE SEAT. IT IS FAILING TO SENSE ANY WEIGHT. I BOUGHT THIS CAR BRAND NEW ON 9/9/13 AND THIS SHOULD NOT BE FAULTY.

Power Train
Filed Aug 26, 2016MA

I HAD PUT THE PARKING BREAK ON IT GOT STUCK THE LIGHT FINALLY WENT OFF AND THE AT OIL TEMP LIGHT CAME ON I TOOK CAR TO DEALERSHIP THEY INFORMED ME THAT THE CAR HAD NO TRANSMISSION FLUID AND THEY BELIEVED THAT THE PLACE THAT CHANGED MY OIL HAD ACCIDENTALLY DRAINED TRANSMISSION FLUID THAT'S NOT POSSIBLE I NEVER HAD ANY ISSUES OR LIGHTS ON UNTIL THE NIGHT I PUT PARKING BREAK ON THE CAR ALREADY HAD A TRANSMISSION PROBLEM

Service Brakes
Filed Aug 17, 201613,900 milesMI

FAILURE OF EMERGENCY BRAKE. FAILURE OCCURRED AT 13800 MILE AND AGAIN AT 13900 MILES WHILE BEING DRIVEN HOME FROM DEALERSHIP. VEHICLE DIAGNOSED WITH FAILED EPB MODULE. EMERGENCY BRAKE WILL NOT ENGAGE WHEN MODULE IS IN FAILED CONDITION.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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