Page 2 of 8 · complaints 51–100 of 360

2010 Subaru Outback complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Unknown or Other
Filed Nov 27, 2020150,000 milesIN

I WAS PULLING OUT OF THE GARAGE, AND THE WINDSHIELD CRACKED. NOTHING TOUCHED THE CAR, IT JUST CRACKED ON ITS OWN. THE CRACK IS IN AN ARCH SHAPE FROM THE DRIVERS SIDE CORNER TO THE PASSENGER SIDE CORNER (ABOUT 12 INCHES HEIGH AT THE TOP. THERE IS ALSO A VERTICAL CRACK DOWN THE CENTER.

Service Brakes
Filed Nov 22, 202074,870 milesNY

11/21/2020 AT OIL TEMP LIGHT, BRAKE LIGHT, AND VEHICLE DYNAMICS CONTROL LIGHTS COME ON WHILE DRIVING AFTER AROUND 30 MINUTES ON A MAJOR ROUTE (NOT HIGHWAY) AFTER ALREADY BEING "FIXED" BY A DEALERSHIP. AT THE END OF AUGUST I BROUGHT THE CAR TO THE DEALER BECAUSE ALL 3 LIGHTS HAD COME ON AFTER I HAD ARRIVED NEAR MY PLACE OF WORK. I HAD DRIVEN FOR 35 MINUTES ON THE HIGHWAY AND CRUISING LOCAL STREETS FOR A SPOT WHEN THEY CAME ON. WHEN I FIRST GOT BACK TO MY VEHICLE AFTER WORK (I HAD PARKED AND WAS WAITING UNTIL END OF DAY TO DEAL WITH IT) AND TURNED ON MY CAR - NO LIGHTS. I WAS NEARLY HOME WHEN ALL 3 CAME BACK ON (35 MINTUES OF HIGHWAY DRIVING). TOOK TO DEALER THAT WEEKEND WHERE THEY REPLACED ENGINE AIR FILTER, CABIN AIR FILTER, CVT- VALVE BODY AND BRAKE LIGHT SWITCH FOR $1934.97 ON 9/21 THE LIGHTS CAME BACK ON AFTER DRIVING FOR AROUND 20 MINUTES ON A 2 LANE ROUTE. DEALER HAD THE CAR FOR 1 WEEK AND ALL THEY COULD FIND / DO WAS CHANGE A BRAKE LIGHT BULB.

Power Train
Filed Nov 5, 202092,000 milesWA

THE OUTBACK IS SHUDDERING AND STALLING AT INTERSECTIONS AND STOPS FREQUENTLY. THE ENGINE SHUTS OFF AND THE CAR STOPS ABRUPTLY. THE CAR MUST BE PUT BACK IN PARK AND TURNED BACK ON EVERY TIME IT STALLS. I HAVE ALMOST BEEN REAR ENDED MULTIPLE TIMES BECAUSE OF THE ABRUPT STOPPING CAUSED BY THE FAULTY TORQUE CONVERTER.

Engine
Filed Oct 26, 2020112,000 milesOH

FAILED HEAD GASKET. THIS SHOULD NOT HAVE FAILED AT AROUND 112K. THIS IS A 2.5 LITRE 4 CYLINDER ENGINE. ENGINE STARTED TO OVERHEAT. I BELIEVE THIS IS A RECURRING PROBLEM WITH THIS CAR.

Exterior Lighting
Filed Oct 21, 2020151,000 milesPA

I HAVE OWNED THIS VEHICLE FOR ABOUT 4 YEARS NOW AND HAVE HAD TO REPLACE MY HEADLIGHTS EVERY 2 TO 3 MONTHS.. SOMETHING IS DEFINITELY WRONG. MY HEADLIGHTS ALWAYS JUST GO OUT ESPECIALLY WHEN I'M DRIVING HOME MY HEADLIGHTS WILL JUST BURN OUT AND IT LEAVES ME TRYING TO NAVIGATE HOME IN THE DARK. WHEN I GO TO MY SUBARU DEALER THEY OFFER ME NO SOLUTION. I ASK IF THERE IS SOMETHING WRONG WITH MY CAR THAT MAKES THIS HAPPEN AND THEY TELL ME NOTHING IS WRONG AND THEN CHARGE ME $60+ TO CHANGE THESE HEADLIGHT BULBS. THIS IS UNSAFE AND IT IS EXTREMELY COSTLY. ESPECIALLY SINCE THIS VEHICLE HAS TO BE PUT IN THE SHOP WHEN THE BULBS NEED TO BE CHANGED DUE TO THE WEIRD DESIGN THEY USED. THE DATE FOR THE INCIDENT HAPPENED IS ONLY THE MOST RECENT. THIS HAS HAPPENED EVERY 2 TO 3 MONTHS SINCE THE OWNERSHIP OF THE VEHICLE.

Power Train
Filed Oct 15, 2020199,000 milesNY

THE CAR STALLS AND PERFORMS A FULL ENGINE SHUT DOWN WHILE BRAKING THE VEHICLE TO A STOP.

Visibility/Wiper
Filed Sep 29, 202030,000 milesGA

A CRACK APPEARED AT THE CENTER BOTTOM OF THE WINDSHIELD DURING HIGHWAY DRIVING AND HAS PROGRESSIVELY INCREASED IN SIZE TO OVER 20" HORIZONTALLY. THERE WAS NO APPARENT ROCK OR DEBRIS THAT HIT THE WINDSHIELD AND THERE IS NO VISIBLE EVIDENCE OF AN OBJECT PITTING/MARKING THE WINDSHIELD TO CAUSE THE CRACK.

Power Train
Filed Sep 29, 2020197,745 milesTX

VEHICLE DIES UPON SOMEWHAT SUDDEN STOPS SUCH AS TRAFFIC LIGHT CHANGING TO RED AND NEEDING TO STOP OR SOMEONE PULLING OUT IN FRONT OF US ETC. THIS IS A SEVERE TRAFFIC SAFETY ISSUE AND COULD CAUSE SERIOUS INJURY OR DEATH IF LARGE VEHICLE OR 18 WHEELER ETC IS FOLLOWING CLOSE ON HIGHWAY AND SUBARU DIES UPON BRAKING AND UNABLE TO KEEP MOVING AFTER BRAKES APPLIED. WE HAVE E-MAILED SUBARU HEADQUARTERS AND THEY REPLIED AS NOT THEIR PROBLEM. WE HAVE HAD A 50 YEAR PROFESSIONAL MASTER MECHANIC BUSINESS STATE THAT IS THE TORQUE CONVERTER IS FAULTY AND NOT ALLOWING THE CVT SYSTEM TO WORK AS SHOULD WHEN BRAKING AND VEHICLE WILL DIE. THERE IS PAST TSB ON THIS ISSUE BUT NO RECALL. DO NUMEROUS SUBARU OWNERS NEED TO NEEDLESSLY DIE IF NOT ALREADY BEFORE SOMEONE TAKES RESPONSIBILITY FOR THIS SERIOUS VEHICLE SAFETY ISSUE? THIS DEFECT HAPPENS ON CITY STREETS AND HIGHWAYS.

Unknown or Other
Filed Sep 23, 2020123,694 milesVA

I AM EXPERIENCING HESITATION WHILE DRIVING THE CAR. I HAVE THREADS WITH SUBARU DRIVERS WHO ARE EXPERIENCING THE SAME ISSUES AND ALL HAVE NO LUCK RESOLVING THE ISSUE AT DEALERSHIPS.

Engine
Filed Sep 21, 2020168,800 milesAZ

CAR ENGINE STOPS UNEXPECTEDLY FOR NO REASON WHILE OPERATING THE VEHICLE, CAUSING THE STEERING TO LOCK UP. THIS HAS HAPPENED THREE TIMES IN THE LAST FIVE DAYS. ONE TIME NEARLY CAUSING AN ACCIDENT.

Electrical System
Filed Sep 21, 2020168,775 milesAZ

CRUISE CONTROL, BRAKE, CHECK ENGINE AND VEHICLE DYNAMIC CONTROL LIGHTS ALL COME ON WHILE OPERATING THE VEHICLE.

Structure › Body
Filed Aug 5, 2020102,000 milesNY

I BEGAN HEARING UNUSUAL SOUNDS WHEN DRIVING MY VEHICLE IN JUNE. IT WASN'T CONSISTENT. IT WOULD HAPPEN SOMETIMES WHEN I WOULD BRAKE, EXCEL, TURN, MOSTLY IN CITY TRAFFIC. I COULDN'T FIGURE IT OUT. IT CONTINUED TO BECOME MORE FREQUENT AND LOUDER. ON JULY 2ND, IT BECAME VERY BAD, ESPECIALLY WHEN I BACKED INTO MY DRIVEWAY. I WAS AFRAID TO DRIVE THE CAR ANYMORE. I WAS UNABLE TO SCHEDULE AN APPOINTMENT WITH THE SUBARU DEALERSHIP, WHICH I WAS TOLD WOULD BE 7-10 DAYS BEFORE THEY COULD EVEN LOOK AT IT, SO I TOOK IT ELSEWHERE. IT TURNED OUT TO BE MY SUB FRAME. I WAS TOLD THE CONDITION WAS VERY DANGEROUS. THE MECHANIC WAS FAMILIAR WITH THIS PROBLEM, HAVING JUST RECENTLY REPLACED THE SUB FRAME IN A 2011 SUBARU LEGACY. HE MENTIONED THE METAL THEY USE IS OF POOR QUALITY AND THEIR WELDS ARE NOT DONE WELL. MY VEHICLE ONLY HAD 102,000 MILES ON IT.

Suspension
Filed Jul 24, 2020ME

THIS 2010 SUBARU OUTBACK HAS ONLY 69000 MILES ON IT AND IT HAS SEVERAL RUSTED ROT SPOTS ON THE SUB FRAME, THE AXLES AND OTHER FRONT END COMPONENTS ALSO HAVE LAYERS OF RUST SUGGESTING THE STABILITY OF THOSE PARTS IS ALSO COMPROMISED. IT IS DISAPPOINTING THAT THIS HAS HAPPENED TO THIS VEHICLE WITH SO FEW MILES ON THE ODOMETER.

Service Brakes
Filed Jul 8, 2020104,000 milesWA

REAR BRAKE LINES ARE RUSTED AND ONE OFF THE PIPES HAS BUSTED I NOW HAVE NO BRAKES. HAPPENED ON MONDAY 7/6/2020.

Power Train
Filed Jun 26, 2020160,000 milesCO

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED AT HEUBERGER SUBARU (1080 MOTOR CITY DR, COLORADO SPRINGS, CO 80905, (719) 475-1920) UNDER NHTSA CAMPAIGN NUMBER: 10V326000 (POWER TRAIN) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.*DT CONSUMER STATED HE THINKS PROBLEM IS IGNITION RELATED AND IGNITION SHUTS OFF TOO MANY TIMES.*JB

Service Brakes
Filed Mar 13, 202070,715 milesNY

WHILE DRIVING THE FOLLOWING WARNING LIGHTS HAVE COME ON: BRAKE, VEHICLE DYNAMICS CONTROL, AND AT OIL TEMP. IT HAS HAPPENED TWICE NOW AND LIGHTS GO AWAY ONCE CAR IS TURNED OFF AND BACK ON AGAIN.

Power Train
Filed Jan 2, 202080,000 milesGA

AS OTHERS HAVE REPORTED - WHEN DEACCELERATING RAPIDLY VEHICLE SHAKES AND COMPLETELY STALLS. TOOK TO SPECIALTY SHOP AND REPORTED FAILED TORQUE CONVERTER. REPAIRS TOTALED $2200. CAR ONLY WITH 80,000 MILES.

Service Brakes
Filed Nov 14, 2019190,000 milesNH

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT CALLED WHITE RIVER SUBARU (429 SYKES MOUNTAIN AVE, WHITE RIVER JUNCTION, VT 05001, (802) 526-9810). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1-50024654201. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 14V311000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 190,000.

Power Train
Filed Oct 17, 2019116,000 milesMN

VEHICLE HAS 116,567 MILES DEVELOPED A SQUEAKING NOISE AT 40 / 60 MPH. AFTER BRINGING IN TO DEALER WAS ADVISED THE CVT CHAIN WAS SLIPPING AND ONLY THING THAT COULD BE DONE IS PURCHASE A NEW TRANSMISSION OR VEHICLE. THE TRANSMISSION REPLACEMENT WAS AT A COST OF 7900 DOLLARS AND NO OTHER OPTION WAS PROVIDED TO IMPROVE SAFETY IN THE VEHICLE. I MADE NUMEROUS ATTEMPTS TO HAVE SOA PROVIDE DETAILS ON WHAT MAINTENANCE COULD BE DONE TO TO PROTECT/EXTEND THE LIFE CYCLE OF THE FAILING TRANSMISSION OR IF THE TRANSMISSION COULD BE REBUILT TO IMPROVE SAFE OPERATION. SOA RESPONSE CONTINUES TO BE THEY WILL DISCUSS A LOYALTY PROGRAM FOR A NEW LEASE OR CAR BUT THE ONLY OPTION IS TO REPLACE THE TRANSMISSION ENTIRELY.

Structure › Body
Filed Sep 6, 201992,000 milesNY

THE FRONT SUBFRAME RUSTED THROUGH, CAUSING LOUD SCRAPING NOISES WHEN TURNING. THIS CAR HAS ABOUT 92000 MILES ON IT AND IS LESS THAN TEN YEARS OLD. REPAIR SHOP DETERMINED THE CAR WAS UNDRIVEABLE AS THIS PART SUPPORTS THE ENGINE AND TRANSMISSION. REPAIR SHOP ALSO SAID THEY HAVE SEEN THIS FAILURE ON OTHER VEHICLES, SPECIFICALLY SUBARU AND MAZDA.

Engine
Filed Aug 16, 2019154,000 milesNC

MAJOR SAFETY ISSUE - VEHICLE HAS STARTED STALLING WHEN COMING TO A STOP OR SLOWING DOWN WHILE STARTING TO TURN. THIS HAS ALMOST CAUSED SEVERAL ACCIDENTS FOR MY WIFE TURNING OUT ONTO THE HIGHWAY. I WAS TOLD BY A SUBARU MECHANIC THAT SUBARU ISSUED A RECALL, BUT I CAN'T FIND IT. THIS HAS BEEN GOING ON FOR ABOUT 2 MONTHS NOW.

Engine
Filed Aug 6, 2019190,000 milesNJ

MY COOLING SYSTEM DOES NOT WORK CORRECTLY, WE HAVE CHANGED THE RADIATOR TWICE AND THE THERMOSTAT TWICE. I HAVE TAKEN IT TO SUBARU OF CHERRY HILL AND ALSO TO SUBARU OF JAX WHERE MY FATHER IN LAW IS A SENIOR MASTER TECH. MY CAR HAS EVERYONE BAFFLED. EVERYTHING IN MY COOLING SYSTEM BACKS UP INTO MY OVERFLOW AND THAN I LOSE ALL MY COOLANT. I SEE THERE WAS A RECALL IN 2010 FOR MY YEAR OUTBACK MANUFACTURED BETWEEN JULY 31 TO DEC 2009 AND MY CAR FALLS IN THOSE DATE RANGES BUT WAS NEVER INCLUDING IN THIS COOLING SYSTEM RECALL. I HAVE CONTACTED SUBARU OF AMERICA AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. THE ISSUE ONLY HAPPENS WHEN DRIVING ON BOTH CITY STREETS AND HIGHWAYS. BC OF THE ISSUE MY CAR HAS JUST SHUT DOWN ON ME LUCKILY IT WAS WHEN I WAS PULLING INTO PARKING LOTS AND NOT HIGHWAYS.

Service Brakes
Filed Jul 20, 2019120,000 milesGA

WHILE DRIVING THE CHECK ENGINE, CRUISE CONTROL, ABS, AND VEHICLE DYNAMICS CONTROL LIGHTS ALL CAME ON. I LATER LEARNED THAT A BAD O2 SENSOR WAS THE CAUSE. IT WAS RAINING AND WHEN I APPLIED THE BRAKES MODERATELY FIRMLY DUE TO ANOTHER CAR STOPPING HARD IN FRONT OF ME, MY CAR'S BRAKES LOCKED UP AND I SLID ON THE WET PAVEMENT. FORTUNATELY NO ACCIDENT OCCURRED. AFTER REPLACING THE 02 SENSOR, THE LIGHTS WENT OFF. WEEKS LATER THE SAME LIGHTS CAME ON AGAIN DUE TO WHAT TURNED OUT TO BE A BAD GAS CAP. WHEN IT WAS REPLACED, THE LIGHTS WENT OUT. NOW THE OTHER 02 SENSOR IS INTERMITTENTLY GOING OUT, AND IT TRIGGERS THE SAME LIGHTS. HOWEVER I HAVE BEEN VERY SURPRISED TO LEARN THAT WHEN THESE LIGHTS ARE ON, THOSE SYSTEMS ARE DISABLED. IT IS ASTOUNDING THAT SAFETY IS INTENTIONALLY REMOVED FROM A CAR DUE TO A LOOSE GAS CAP OR BAD 02 SENSOR.

Electrical System
Filed Jul 19, 2019190,000 milesCO

UPON STARTING CAR THE CENTER CONSOLE DIDN'T TURN ON - THIS INCLUDED RADIO/CD PLAYER, AC, HEATER, MPG, CLOCK, AND CHARGING STATION/USB, STEERING WHEEL ELECTRICAL COMPONENTS. SEEMS TO BE A FAULTY ELECTRICAL SHORT

Engine
Filed Jul 15, 2019177,000 milesMS

MAJOR SAFETY ISSUE - VEHICLE HAS STARTED STALLING WHEN COMING TO A STOP OR STARTING TO TURN. THIS HAS ALMOST CAUSED SEVERAL ACCIDENTS TURNING OUT ONTO THE HIGHWAY. SUBARU ISSUED A RECALL, BUT MY CAR IS NOT COVERED DUE TO MILEAGE, WHICH IS PROBLEMATIC.

Power Train
Filed Jul 8, 2019149,250 milesIL

CVT FAILED AT 149,250 MILEAGE. EVEN THOUGH SUBARU EXTENDED WARRANTY TO 100,000 OR 10 YEARS THIS VEHICLE WAS BEYOND 100,000 ON THE ODOMETER AND DIDN'T EXHIBIT ISSUES WHEN THE EXTENSION WAS ISSUED. I EXPECT SUBARU TO WARRANTY FURTHER AS THEIR CVT CONTINUES TO BE A PROBLEM WITH VEHICLES OUTSIDE OF THEIR ORIGINAL AND EXTENDED WARRANTY. COST OF REPAIR IS $7,335 PLUS COST OF RENTAL CAR.

Power Train
Filed May 28, 2019150,000 milesWI

EXTREME SHIMMY / VIBRATION IN FRONT END CAUSE STEERING WHEEL TO SHIMMY AGGRESSIVELY. THIS EXPERIENCE STARTED ABOUT 2 MONTHS AGO, THE CAR HAS APRPOXIMATELY 150K MILES. WHEN DRIVING CAR OVER 40 MILES AN HOUR THE ENTIRE FRONT END SHAKES LIKE A VERY OUT OF BALANCE TIRE OR THE FEELING OF A WARPED ROTOR WHEN BRAKING. THE SHIMMY CAN BE SEEN IN THE STEERING WHEEL BOUNCING, AND FELT THROUGH THE FLOOR AND SEATS.TIRES AND BRAKES HAVE BEEN INSPECTED AND THERE IS NO PROBLEM. UPON SEARCHING THE INTERNET I SEE THIS IS COMMON PROBLEM. WHY IS THIS NO A RECALL? I AM FEARFUL OF DRIVING THIS VEHICLE.

Steering
Filed May 21, 2019142,000 milesPA

MY 2010 SUBARU OUTBACK K-FRAME AND A-FRAME ROTTED OUT, AFFECTING MY STEERING, MY BREAKING AND MY ABILITY TO CONTROL MY STEERING. THIS CAUSED A VERY DANGEROUS SAFETY ISSUE. I NOTIFIED SUBARU AND THEY INFORMED ME THERE WERE NO RECALLS ON THE K-FRAME OF THIS YEAR'S VEHICLE, ALTHOUGH THERE HAD BEEN FOR THE REAR SUB-FRAME ON THIS VEHICLE. ALSO, SUBARU WANTED $1400 TO REPAIR THE SUB-FRAME, SO I WENT TO A SALVAGE YARD AND DISCOVERED THAT ALL BUT TWO OF THE SUB-FRAMES IN THE SALVAGE YARD WERE ALL ROTTED IN THE SAME AREAS. THIS LEADS ME TO BELIEVE THAT THE SUB-FRAME SHOULD BE REPORTED AS A SAFETY ISSUE; AS IF THE SUB-FRAME FAILS AT THE A-FRAME, YOU WILL LOSE STEERING AND BRAKING ABILITY. MY FATHER WAS THE FIRST AND ONLY OTHER OWNER OF THIS VEHICLE AND IT WAS UNDERCOATED BY THE MANUFACTURER WHEN IT WAS BOUGHT--YET IT STILL ROTTED OUT.

Visibility/Wiper
Filed May 13, 201990,437 milesVA

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AN UNKNOWN SPEED IN THE RAIN, THE REAR WIPER FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO LOCAL DEALER BROWN'S MANASSAS SUBARU LOCATED AT 9018 LIBERIA AVE, MANASSAS, VA 20110, (703) 361-5866, WHERE THE FAILURE WAS NOT ABLE TO BE DETERMINED. AS A RESULT, THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE WAS STILL BEING EXPERIENCED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,437.

Power Train
Filed Apr 30, 2019ID

WHEN COMING TO A GRADUAL OR SUDDEN STOP, THE TORQUE CONVERTER LOCKS UP AND STALLS THE ENGINE. THIS HAPPENS QUITE FREQUENTLY AND HAS ALMOST CAUSED ME TO BE REAR-ENDED SEVERAL TIMES DUE TO THE SUDDEN STOPPING OF THE VEHICLE SEVERAL FEET BEFORE THE LIMIT LINE. THIS KNOWN FAILURE GOES BEYOND A MECHANICAL ISSUE, BUT SHOULD BE CONSIDERED A SAFETY ISSUE.

Engine
Filed Apr 11, 2019117,000 milesCT

THE CVT TRANSMISSION IS NOT OPERATING PROPERLY. THE CAR STALLS JUST PRIOR TO COMING TO A STOP. THIS IS VERY DANGEROUS IN TRAFFIC. THIS IS A KNOW PROBLEM BY SUBARU TO THE POINT THAT THEY ISSUED AN EXTENDED WARRANTY. THE PROBLEM IS THAT IT IS VERY DIFFICULT TO FIND ANY SUBARU DEALER WHO WILL PROPERLY DIAGNOSE THE PROBLEM TO ALLOW FOR WARRANTY COVERAGE. THIS SHOULD BE A RECALL GIVEN THE NUMBER OF VEHICLES REPORTING THIS PROBLEM AND THE UNSAFE CONDITION THAT IS CREATED.

Service Brakes
Filed Apr 7, 2019157,000 milesNC

WHEN COMING TO A STOP ON ANY ROAD THE VEHICLE STALLS, UPHILL OR DOWNHILL. THE CAR THEN NEEDS TO BE RESTARTED AFTER PUTTING THE VEHICLE IN PARK THEN TURNING THE KEY TO RESTART, AS VEHICLES ARE COMING QUICKLY FROM BEHIND. THIS COULD BE A POTENTIALLY DEADLY VEHICLE FAILURE AND NEEDS TO BE ADDRESSED AND RECALLED. IT STARTED ABOUT A WEEK AGO AND CONTINUES TO HAPPEN.

Exterior Lighting
Filed Apr 3, 2019CT

I HAVE HAD TO CHANGE BOTH PASSENGER AND DRIVER SIDE LOW BEAM HEADLIGHTS THREE TIMES WITHIN THE LAST THREE MONTHS. IT'S IS NOT THE LIGHTS THEMSELVES BUT THE VEHICLE. THIS IS COSTLY AS SO MUCH HAS TO BE REMOVED IN ORDER TO REPLACE THE LIGHTS. THIS IS GOING TO BE MY THIRD TIME REPLACING MY LIGHTS SINCE JANUARY.

Power Train
Filed Apr 2, 2019VA

MY 2010 SUBARU IS STALLING OUT WHEN I COME TO STOPS AND IT IS EXTREMELY UNSAFE AND SCARY. IT HAS HAPPENED SEVERAL TIMES IN THE LAST WEEK, EVEN WHEN COMING UP TO A STOP SIGN. IT HAPPENS AS THE CAR BEGINS TO SLOW DOWN, THEN IT COMPLETELY STALLS OUT. THIS MUST BE ADDRESSED AND SUBARU NEEDS TO ISSUE A RECALL, AS THIS IS A SERIOUS AND LIFE THREATENING SAFETY CONCERN. I AM BEYOND UPSET WITH SUBARU FOR NOT ISSUING A RECALL YET, AS I AM READING ABOUT THIS WIDESPREAD ISSUE ONLINE. LOTS OF COMPLAINTS HAVE BEEN FILED BY OWNERS.

Engine
Filed Mar 16, 2019115,000 milesWA

MY VEHICLE HEAD LIGHTS HAVE BURNT OUT AT LEAST ONCE A YEAR SINCE I HAVE OWNED THIS CAR. THE ENGINE HAS BEGAN STALLING WHEN I COME TO A FULL STOP. IT IS EQUIPPED WITH A CVT AND IT FEELS LIKE COMING TO A STOP IN A MANUAL TRANSMISSION WITHOUT DEPRESSING THE CLUTCH. IF I LET OFF THE BRAKE QUICKLY IT WILL CONTINUE IDLING BUT COMING TO A COMPLETE STOP KILLS THE ENGINE. I GUESS SUBARU HAS ISSUED AN EXTENDED WARRANTY BUT I NEVER RECIEVED THE NOTIFICATION AND MY VEHICLE IS PAST THE MILEAGE FOR THE WARRANTY ANYWAY.

Air Bags
Filed Mar 1, 2019110,000 milesNY

SUBARU WEBSITE STATES NO ACTIVE RECALL. HOWEVER, I RECEIVED A RECALL NOTICE AND HASSETT SUBARU ORDERED THE REPLACEMENT AIRBAG AND INFORMS ME THAT THE AIRBAG HAS BEEN DELIVERED. HASSETT SUBARU STATES THAT INSTALLING THE AIRBAG TAKES AN ENTIRE DAY, AND HASSETT SUBARU ONLY HAS ONE MECHANIC WHO IS TRAINED TO INSTALL THE NEW AIRBAG. HASSETT SUBARU HAS NOT YET INSTALL THE REPLACEMENT AIRBAG. I ORDERED IT ON FEBRUARY 9TH, AND HASSETT SUBARU WILL NOT PROVIDE ME AN APPOINTMENT UNTIL MARCH 19. THIS IS UNACCEPTABLE.

Power Train
Filed Feb 27, 2019123,000 milesGA

I HAVE OWNED BY 2010 SUBARU OUTBACK ONLY 9 YEARS AND I LEARNED THAT THE CVT (TRANSMISSION) HAS FAILED. SEARCHING ARTICLES AND FORUMS THIS SEEMS TO BE A KNOWN PROBLEM WITH THESE MODELS/YEARS. MY VEHICLE IS NOW USELESS UNTIL I PAY OVER $7000 TO REPLACE THE WHOLE UNIT. GIVEN THAT THIS IS A KNOWN ISSUE I DO NOT UNDERSTAND WHY THERE WAS NOT A RECALL. THE EXTENDED WARRANTY THAT SUBARU OFFERS IS NOT USEFUL GIVEN THE AGE OF MOST OF THESE VEHICLES.

Power Train › Automatic Transmission › Torque Converter
Filed Jan 28, 2019139,000 milesOH

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 25 MPH AND APPROACHING A STOP SIGN, THE VEHICLE STARTED TO HESITATE AND MADE A CLUNKING SOUND. THE CONTACT ALSO MENTIONED THAT THE VEHICLE STALLED TWICE WHEN ATTEMPTING TO STOP. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH FORCE TO PREVENT THE VEHICLE FROM STALLING. THE CONTACT DROVE THE VEHICLE TO GANLEY SUBARU OF BEDFORD (123 BROADWAY AVE, BEDFORD, OH 44146) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.

Engine
Filed Jan 28, 2019131,000 milesCA

DURING BRAKING, THE CAR OFTEN SHUTTERS AS IF IT IS GOING TO STALL, AND SEVERAL TIMES HAS STALLED COMPLETELY WHEN COMING TO A STOP. THIS OCCURS ESPECIALLY IF BRAKING HARD. THIS OCCURS ONLY WHEN THE CAR IS IN MOTION AND BEING BROUGHT TO A STOP. HOWEVER, WHEN IDLING, THE CAR OFTEN WILL SHUDDER AS WELL.

Power Train
Filed Jan 17, 2019143,580 milesCA

I WENT TO TIMMONS SUBARU IN LONG BEACH CA.I TOLD THEM ABOUT THE TSB-16-90-13R AND THAT MY VEHICLE IS DOING EXACTLY WHAT THAT BULLETIN IS SHOWING. I WAS INFORMED OVER AND OVER MY VEHICLE WAS OUT OF WARRANTY. I KNEW THAT A WANTED THEM TO DO THE TSB. THEY REFUSED BECAUSE THEIR MECHANIC SAID IT NEEDED A NEW CVT TRANSMISSION AND THEY COULD NOT DO THAT WORK. THE OUTBACK WAS SHAKING AND VIBRATING AND HAVE LOW RPMS LIKE IT WAS GOING TO STALL. I DID NOT TRUST TIMMONS MECHANIC SO I TOOK TO MCKENNA SUBARU IN HUNTINGTON BEACH . THEY DID THE TSB AND NOW IT WORKS GREAT. IT DID NOT NEED A NEW CVT TRANSMISSION AND TIMMONS MECHANIC LIED TO ME AND WANTED TO UPSELL A NEW CVT TRANSMISSION AND WHEEL BEARING IN HIS REPORT. THEY REFUSED TO LISTEN TO ME REGARDING THE TSB.

Engine
Filed Jan 9, 2019114,000 milesMS

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING 45 MPH, THE VEHICLE JERKED BACK AND FORTH. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE ENGINE REVVED, BUT THE VEHICLE DID NOT MOVE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000. THE VIN WAS NOT AVAILABLE.

Power Train
Filed Jan 6, 2019135,000 milesCO

VEHICLE HAS BEGUN TO RANDOMLY STALL WHEN COMING TO A STOP ON CITY STREETS. HAS RESULTED IN ONE NEAR MISS OF BEING REAR ENDED. IN ADDITION, HAS BEGUN TO STALL ON THE HIGHWAY AT SPEEDS ABOVE 50 MPH. CAR WILL MAKE WINING SOUND AND LOSE POWER FOR A FEW SECONDS, BUT HAS NOT COMPLETE STALLED OUT.

Power Train
Filed Dec 27, 2018110,000 milesCO

CVT TRANSMISSION SHUDDERS & STALLS AFTER BRAKING WHILE IN MOTION DUE TO TORQUE CONVERTER FAILURE. UPON STOPPING AT STOP SIGN, SLOWING DOWN TO MAKE TURN, OR STARTING FROM A STOPPED POSITION THE VEHICLE SHUDDERS THEN DRIFTS INTO INTERSECTION AND STALLS WHILE FACING ONCOMING TRAFFIC. FAILURE OF TORQUE CONVERTER WHILE AT INTERSECTIONS IS DANGEROUS AND FRIGHTENING. SUBARU REFUSES TO ASSIST IN COST OF SIGNIFICANT REPAIR AS IT WAS DIAGNOSED 3 WEEKS OUT OF WARRANTY DESPITE THEIR PLEDGE TO CUSTOMER SATISFACTION. THIS ISSUE SHOULD BE STRONGLY CONSIDERED FOR A RECALL AS A KNOWN SAFETY ISSUE TO SUBARU.

Exterior Lighting
Filed Dec 13, 2018148,000 milesWI

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS BEING DRIVEN, THE LOW BEAM HEADLAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO SCHLOSSMANN SUBARU CITY OF MILWAUKEE (LOCATED AT 4640 S 27TH ST, MILWAUKEE, WI 53221, (414) 459-3677) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.

Service Brakes
Filed Dec 7, 2018129,204 milesMD

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND DRIVE NORMALLY, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT CALLED HERITAGE SUBARU CATONSVILLE AT (844) 224-1954 (LOCATED AT 6624 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228) AND WAS INFORMED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,204. *DT CONSUMER STATED DEALER FIXED THE TRANSMISSION.*JB

Parking Brake
Filed Nov 29, 2018150,000 milesAL

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHEN THE CONTACT ATTEMPTED TO DISENGAGE THE PARKING BRAKE, THE CHECK ENGINE, ABS, TRACTION CONTROL, PARKING BRAKE, AND CRUISE CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LANDERS MCLARTY SUBARU (LOCATED AT 5790 UNIVERSITY DR NW, HUNTSVILLE, AL 35816, (256) 382-2425) WHERE IT WAS DIAGNOSED THAT THE PARKING BRAKE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 1-38208244231. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Power Train
Filed Nov 26, 2018130,000 milesTX

WHEN BRAKING TO A SUDDEN STOP, THE CAR SHUDDERS AND STALLS SIMILAR TO THE FEELING OF STALLING OUT IN A CAR WITH A MANUAL TRANSMISSION. THE LOCAL SUBARU DEALER/SERVICE DIAGNOSED THE PROBLEM AS RELATED TO THE CVT TRANSMISSION AND ESTIMATED $2000 TO FIX. AFTER SOME RESEARCH, THERE WAS AN EXTENDED WARRANTY ISSUED FOR UP TO 100K OR 10 YEARS THROUGH JULY 30, 2018. HOWEVER, THE ISSUE DID NOT START UNTIL AUGUST OF 2018 AND MY CAR WAS WELL OVER 100K AT THAT TIME. THERE ARE SERIOUS SAFETY CONCERNS IN HAVING A CAR DIE REPEATEDLY.

Service Brakes
Filed Nov 19, 2018145,000 milesNJ

ELECTRIC PARKING BRAKE CLOSED DURING REPAIR OF VEHICLE AND WOULD NOT RESPOND TO REPROGRAMMING OR ANY ATTEMPT TO REPAIR. CAR WAS STATIONARY, BUT UNABLE TO RELEASE BRAKE RESULTED IN NECESSARY REPLACEMENT OF FAULTY COMPONENT. SUBARU UNWILLING TO REIMBURSE FOR PART.

Power Train
Filed Nov 8, 2018112,000 milesCT

WHEN BRAKING TO A SUDDEN STOP, THE CAR SHUDDERS AND STALLS. IT IS SIMILAR TO THE FEELING OF BRAKING WITHOUT DEPRESSING THE CLUTCH IN A MANUAL CAR, HOWEVER THIS VEHICLE HAS AN AUTOMATIC CVT TRANSMISSION. THIS HAPPENED IN AN INTERSECTION, AND THERE WERE CARS BEHIND ME HONKING AS I ATTEMPTED TO RESTART THE VEHICLE. AFTER SOME BASIC RESEARCH, THIS SEEMS TO HAPPEN TO MANY VEHICLES LIKE THIS, THAT HAVE THE NEW CVT STYLE TRANSMISSION. SUBARU DID OFFER AN EXTENDED WARRANTY BECAUSE OF SO MANY COMPLAINTS, BUT THIS GOES BEYOND THAT. A RECALL NEEDS TO BE ISSUED, IT IS A MAJOR SAFETY ISSUE.

Power Train
Filed Nov 3, 2018163,000 milesOH

COMING TO A SUDDEN STOP THE VEHICLE SHUTTERS AND STALLS. SIMILAR TO DRIVING A MANUAL TRANSMISSION AND NOT DEPRESSING THE CLUTCH, BUT MINE IS AN AUTOMATIC. THE RPM DROPS LOWER THAN 500. IT IS ALWAYS WHEN THE CAR IS IN MOTION AND TRYING TO COME TO A STOP. THE LAST TIME IT HAPPENED I ALMOST RAN INTO A SCHOOL BUS. THIS MADE ME REALIZE THAT IS A SERIOUS SAFETY ISSUE. IT HAS HAPPENED AT LEAST TEN TIMES IN THE LAST SIX MONTHS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Subaru Outback → · Every Outback year → · How the figures are calculated →