Page 2 of 3 · complaints 51–100 of 130

2007 Subaru Outback complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Air Bags
Filed Aug 20, 2016VA

TAKATA RECALL: I WAS NOTIFIED IN FEBRUARY THAT IT NEEDS TO BE LOOKED AT BUT THERE WAS A SHORTAGE OF PARTS. I HAVE NOT YET BEEN NOTIFIED TO HAVE CAR LOOKED AT.

Air Bags
Filed Aug 8, 2016CO

TL* THE CONTACT OWNS A 2007 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Aug 5, 2016CO

I RECEIVED A NOTICE OF SAFETY RECALL FOR THE AIRBAG IN MY 2007 SUBARU OUTBACK DATED FEBRUARY 2016. THE NOTICE SAID THERE WAS A PARTS SHORTAGE AND SUBARU WOULD CONTACT MY WHEN PARTS BECAME AVAILABLE BUT NOBODY SHOULD RIDE IN THE FRONT PASSENGER SEAT UNTIL THE AIRBAG IS REPLACED. TIRED OF WAITING I CALLED THE SUBARU DEALER TODAY AND THEY SAID I NEED TO ORDER THE PART, WHICH WOULD TAKE 4 MONTHS, BEFORE IT CAN BE FIXED. THIS TIMELINE IS NOT REASONABLE GIVEN THAT I HAD ALREADY WAITED 6 MONTHS AND ASSUMED THAT SURELY THE SUPPLY SHORTAGE WOULD BE REMEDIED BY NOW. IT IS ALSO UNREASONABLE TO EXPECT THAT NOBODY RIDE IN THE PASSENGER SEAT OF A CAR PURCHASED FOR A FAMILY. IT SEEMS SUBARU SLOW RESPONSE IS PUTTING MY FAMILY AT RISK. I WILL NOT PURCHASE ANOTHER SUBARU IF THIS IS HOW SUBARU TREAT RECALLS. I ALSO EXPECT OUR GOVERNMENT SAFETY COMMISSIONS TO DO A BETTER JOB HOLDING CAR COMPANIES ACCOUNTABLE.

Electrical System
Filed Jul 8, 201679,000 milesTX

THIS IS MY SECOND COMPLAINT TO BE FILED. THIS HAS BEEN AN ONGOING PROBLEM SINCE 2013. MY 2007 SUBARU OUTBACK LOSES VEHICLE POWER AS THE ACCELERATOR STOPS RESPONDING. THE CRUISE CONTROL, TRACTION, AND CHECK ENGINE LIGHTS ALL BECOME ILLUMINATED OR FLASHING. THIS IS ESPECIALLY COMMON UPON RESTARTING THE CAR AFTER A SHORT DRIVE, COMING TO A STOP, OR AFTER 5-10 MINUTES FROM A COLD START. RESTARTING THE VEHICLE UNTIL THE VEHICLE WILL NOT RESTART AND THEN RESTARTING ONCE MORE RESETS THE ISSUE FOR APPROXIMATELY 24 HOURS. CLEANING THE CONNECTOR PLUG TO THE ACCELERATOR TEMPORARILY RESOLVES THE ISSUE ANYWHERE FORM 6 MONTHS TO ONE WEEK. SUBARU HAS BEEN CONTACTED AND ISSUED A GENERIC RESPONSE MOSTLY DEALING WITH AIR BAG SAFETY CONCERNS. THIS IS A VERY HAZARDOUS DEFAULT IN THE VEHICLE WHICH IS BEING IGNORED.

Air Bags
Filed Jun 14, 2016KY

TL* THE CONTACT OWNS A 2007 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed May 24, 2016CA

TL* THE CONTACT OWNS A 2007 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 28, 2016115,000 milesNE

TAKATA RECALL -- WHEN WILL PARTS BE AVAILABLE TO FIX MY CAR'S FAULTY, RECALLED AIRBAG? THIS IS CREATING A GREAT DEAL OF STRESS, INCONVENIENCE, AND HAZARD FOR MY FAMILY. A REASONABLE AMOUNT OF TIME HAS PASSED AND TAKATA HAS NOT RECTIFIED THIS SITUATION. MILLIONS OF PEOPLE ARE ON THE ROADS WITH DEADLY AIRBAGS. HOW WILL THIS NOT BE PERCEIVED AS A REGULATORY FAILURE?

Air Bags
Filed Apr 25, 2016PA

TL* THE CONTACT OWNS A 2007 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT WAS ADDED TO A WAITING LIST OF THREE HUNDRED PEOPLE. THE DEALER STATED THAT FIVE REMEDY PARTS WERE RECEIVED EVERY TWO WEEKS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 14, 201688,000 milesDC

TAKATA RECALL. I RECEIVED THE RECALL NOTICE FROM SUBARU OF AMERICA ABOUT 2 MONTHS AGO. NOTICE SAID THAT PARTS WERE IN SHORT SUPPLY, BUT THEY WOULD CONTACT ME. I WAITED TWO MONTHS. HEARD NOTHING. CALLED FITZGERALD SUBARU, ROCKVILLE, MD. DEALER ON APRIL 14, 2016. SERVICE DEPT. SAYS THAT THERE IS A FURTHER APPROXIMATELY THREE MONTH WAIT. WHAT IS THE POINT OF A RECALL IF YOU CAN'T FIX THE PROBLEM WITHIN 5 MONTHS? WHAT ARE YOU DOING TO KEEP SUBARU'S FEET TO THE FIRE? THEY ARE EFFECTIVELY FAILING TO COMPLY WITH YOUR RECALL ORDER. MAYBE A $1 MILLION FINE PER DAY WOULD GET THEM MOVING?

Air Bags
Filed Apr 11, 2016MT

TL* THE CONTACT OWNS A 2007 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Mar 15, 2016NY

TL* THE CONTACT OWNS A 2007 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/12/16.*JB

Air Bags
Filed Mar 10, 2016121,000 milesWA

TL* THE CONTACT OWNS A 2007 SUBARU OUTBACK. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED DUE TO THE AIR BAG WARNING LIGHT NO LONGER BEING ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.

Electrical System
Filed Mar 10, 2016249,000 milesMA

TL* THE CONTACT OWNS A 2007 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST POWER. THE CRUISE CONTROL AND TRACTION LIGHTS ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. THE VEHICLE WAS RESTARTED AFTER A COUPLE OF MINUTES. THE CONTACT DROVE HOME AND CALLED AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 249,000.

Air Bags
Filed Mar 7, 2016MT

TL* TAKATA RECALL.THE CONTACT OWNS A 2007 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Feb 24, 2016OR

TL* THE CONTACT OWNS A 2007 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Feb 22, 2016CO

I HAVE BEEN ON THE LIST AT MY SUBARU DEALERSHIP FOR REPLACEMENT FOR OVER A MONTH BUT THEY HAVE NOT YET RECEIVED PARTS TO MAKE REPAIRS. I FEEL THEY ARE DOING WHAT THEY CAN SO I AM NOT COMPLAINING ABOUT THEM. BUT NOW I GET A LETTER FROM SUBARO NOT TO HAVE ANYONE RIDE IN PASSENGER SEAT UNTIL REPAIRS ARE MADE. SO NOW THEY ARE APPARENTLY COVERED LEGALLY BUT I CAN'T USE MY CAR SINCE I OFTEN NEED TO TRANSPORT SEVERAL CHILDREN AT ONE TIME . I AM SICK OF HEARING THE PARTS ARE BACK ORDERED. THIS NEEDS TO BE RESOLVED NOW WITH NO EXCUSES!!!

Air Bags
Filed Nov 16, 201585,000 milesCO

TL* THE CONTACT OWNS A 2007 SUBARU OUTBACK. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED, WHICH DISABLED THE AIR BAGS. THE VEHICLE WAS TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 85,000.

Air Bags
Filed Oct 20, 2015125,000 milesCA

DRIVER SIDE AIRBAG WARNING LIGHT REMAINS LIT AFTER STARTING VEHICLE. THIS IS A COMMON ISSUE FOR 2007 OUTBACKS DUE TO FAULTY SOLDERING OF THE OVERHEAD CHIP.

Visibility/Wiper
Filed Jun 28, 201564,200 milesCT

WIRE HARNESS, THAT PASSES THROUGH RUBBER ARTICULATED GASKET THAT CONNECTS BETWEEN VEHICLE BODY AND REAR HATCH DOOR OF WAGON, SUFFERS FROM WIRE FATIGUE THAT CAUSES INDIVIDUAL WIRE INSULATORS TO CRACK AND CONDUCTING WIRES TO BREAK, LEADING TO FAILURE OF CRITICAL AUTOMOBILE SAFETY EQUIPMENT; NAMELY, REAR WIPER MOTOR, REAR BACK-UP LIGHTS, REAR MIDDLE BRAKE LIGHT, REAR LICENSE PLATE LIGHTS, REAR WINDOW DEFROSTER. THIS DESIGN DEFECT HAS BE REPORTED BY NUMEROUS OWNERS AND HAS BEEN DOCUMENTED ON YOUTUBE (HTTPS://WWW.YOUTUBE.COM/WATCH?V=AMEKPTVGMHS) AND OUTBACK OWNERS' BULLETIN BOARD WEBSITES (HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/66-PROBLEMS-MAINTENANCE/20718-REAR-WIPER-DOES-NOT-RETURN-PARK-HOME-POSITION.HTML). PROBABLE MANUFACTURING DEFECTS INCLUDE: (I) ORIENTATION OF RUBBER ARTICULATED GASKET THROUGH WHICH REAR DOOR WIRING HARNESS PASSES IS SUCH THAT IT CAUSES UNDUE FLEXING OF WIRE HARNESS WIRES UPON OPEN / CLOSE SEQUENCE OF REAR TAILGATE, AND (2) DEFECTIVE AND/OR UNDERSIZED WIRE HARNESS WIRES UNABLE TO WITHSTAND THE OPEN / CLOSE SEQUENCE OF REAR TAIL GATE.

Air Bags
Filed Apr 28, 2015990,000 milesVT

AIRBAG SENSOR HAS BEEN ON AND OFF FOR SOME TIME, BUT NOW BLEEPS ALMOST CONTINUALLY. WE TOOK IT TO THE LOCAL SUBARU DEALER (ST. JOHNSBURY, VT) AND FOR APPROX. $280 THEY TRIED TO FIX IT. WHEN THIS DID NOT WORK, THEY SAID WE NEED TO CAME BACK AND PAY A FURTHER $500++ TO FIX THIS. I UNDERSTAND THIS IS A SERIOUS SAFETY ISSUE AS THE AIRBAG WILL NOT DEPLOY. VEHICLE HAS NEVER BEEN IN AN ACCIDENT. I HAVE READ ON-LINE THAT THE PROBLEM IS FAULTY SOLDERING OF THE OVERHEAD CHIP FOR THE AIRBAGS. $780++ SEEMS LIKE A BIG EXPENSE FOR A SAFETY ITEM THAT SHOULD HAVE A LONGER LIFE SPAN. *TR

Structure
Filed Mar 25, 2015WA

DRIVER'S AIRBAG LIGHT IS CONSTANTLY ON THE DASHBOARD. THIS WILL CAUSE AIRBAGS TO NOT DEPLOY DURING A COLLISION. A BRIEF INTERNET SEARCH REVEALS THE SAME ISSUE IS ONGOING FOR MANY 2007 SUBARU OUTBACK MODELS. IT IS BELIEVED TO BE DUE TO FAULTY SOLDERING OF THE OVERHEAD CHIP FOR THE AIRBAGS. THIS SHOULD BE CONSIDERED AS AN EXTREMELY SERIOUS SAFETY INCIDENT. *TR

Air Bags
Filed Feb 26, 2015130,000 milesWA

DASHBOARD AIRBAG LIGHT TURNED ON. AIRBAG SAFETY SYSTEM IS SUBSEQUENTLY DISABLED, EVEN IN THE EVENT OF AN ACCIDENT. SOURCE OF PROBLEM IS TRACED BACK TO INDICATOR LIGHT IN THE OVER HEAD CONSOLE. THE WARNING LIGHTS DO NOT LIGHT UP AS THEY SHOULD. THE PASSENGER SEAT BELT OR OFF LIGHTS DO NOT APPEAR WHEN THEY SHOULD SOMETIMES THEY ARE DIM AND RESOLVE WITH A LIGHT TAP OR CHANGE IN AMBIENT TEMPERATURE. BRIEF INTERNET SEARCH REVEALS THIS IS COMMON AND IS THE RESULT OF FAULTY SOLDER IN THE OVERHEAD CONSOLE. DEALERSHIP ADVISES REPLACE THE ENTIRE CONSOLE AT OWNER EXPENSE. PART COSTS $130, LABOR IS EVEN MORE. I AM NOT AN ELECTRICAL ENGINEER AND HAVE NO IDEA IF SOLDERS SHOULD FAIL AT 8 YEARS. THIS PARTICULAR SOLDER IS AN INTEGRAL PART OF THE AIRBAG SYSTEM AND RENDERS THE VEHICLE UNSAFE TO DRIVE. SUBARU SHOULD REMEDY THIS WITH A RECALL OR AT LEAST REIMBURSE MY COST. I WILL PROVIDE THE DEALERSHIP WITH A COPY OF THIS REPORT.

Structure › BodyCrash
Filed Feb 23, 201568,000 milesID

I WAS ON CRUISE CONTROL DRIVING THE SPEED LIMIT AND A FULL SIZED PREGNANT DEER JUMPED RIGHT IN FRONT OF ME. I HIT THE DEER FULL SPEED. IT DID OVER $8000. IN DAMAGE TO THE CAR, BUT THE AIR BAG DIDN'T DEPLOY. IT WAS LIKE AN EXPLOSION, AND THE FRONT OF THE CAR WAS MASHED UP AND HEAD LIGHTS KNOCKED OUT, ETC. THE DEER WAS CUT IN 1/2 AND FLEW AROUND THE CAR, BUT IT DID NOT HIT THE WINDSHIELD. THE AIR BAGS DID NOT GO OFF, I REPEAT, AND I'M KIND OF CONCERNED THAT IT WOULDN'T WORK IN A COLLISION. *TR

Air Bags
Filed Jan 26, 2015106,500 milesCO

AIRBAG LIGHT ON DASH CAME ON AND FRONT PASSENGER SEAT AIRBAG MONITOR IN OVERHEAD CONSOLE FAILED. THE PROBLEM WAS WITH A FAULTY PRINTED CIRCUIT BOARD IN THE OVERHEAD CONSOLE, AND HAS SINCE BEEN FIXED. *TR

Engine
Filed Jan 21, 201540,000 milesNY

WHEN THE OUTSIDE TEMPERATURE IS BELOW 32 DEGREES F, THERE IS A STRONG ODOR OF EXHAUST FUMES OR GAS COMING FROM THE ENGINE. WHEN YOU TURN THE CLIMATE CONTROL TO THE CABIN AIR RECIRCULATING POSITION THE SMELL DECREASES DRAMATICALLY. THIS CAR MUST BE DRIVEN WITH A WINDOW PARTIALLY OPEN FOR FRESH AIR FOR SAFETY. THE ODOR IS STRONG ENOUGH TO CAUSE NAUSEA. THERE ARE NUMEROUS PROBLEMS ON THE INTERNET REGARDING THIS ISSUE WITH SUBARU. SUBARU HAS NEVER ISSUED A RECALL TO THE BEST OF BY KNOWLEDGE. *TR

Electrical System
Filed Jan 3, 201578,000 milesMN

SEVERAL BROKEN WIRES IN THE PASSENGER SIDE FLEXIBLE JOINT WHERE THE ELECTRICAL WIRING TRAVELS BETWEEN THE REAR CARGO AREA AND THE TAILGATE WERE DISCOVERED. IT APPEARS THAT INFERIOR WIRE INSULATION BECOMES BRITTLE OVER TIME AND LEADS TO BROKEN WIRES. SYMPTOMS WERE THAT THE REAR WINDOW WINDSHIELD WIPER FAILS SPORADICALLY / DOES NOT RETURN TO HOME LOCATION, AND THERE IS NO POWER AT THE LICENSE PLATE LIGHT. WIRING FOR REAR BRAKE LIGHTS AND LOCKS ALSO TRAVEL THROUGH THIS JOINT AND CAN BE AFFECTED. MANY SUBARU OUTBACK OWNERS ARE DISCOVERING THIS ISSUE AND DISCUSSING ONLINE. SINCE THIS CAN AFFECT THE WINDSHIELD WIPER AND THE REAR LIGHTS, THIS IS A SAFETY ISSUE. GIVEN THE NUMBER OF OWNERS DISCOVERING THE ISSUE, THERE SHOULD BE A RECALL ISSUED TO FIX THIS PROBLEM. *TR

Air Bags
Filed Dec 30, 2014140,000 milesIL

AIR BAG WARNING LIGHT COMES ON INTERMITTENTLY, ESPECIALLY WHEN IT IS COLD OR WET OUTSIDE. *JS

Air BagsCrash2 injured
Filed Dec 3, 2014260,000 milesCA

A CAR STOPPED IN FRONT OF ME SUDDENLY FOR A PEDESTRIAN, AND I REAR ENDED IT. MY AIRBAG DID NOT DEPLOY AND I ENDED UP WITH A CONCUSSION. HAVING A LOT OF TROUBLE THINKING AND SLEEPING - AND FINALS ARE NEXT WEEK! *JS

Engine
Filed Nov 3, 2014109,000 milesPA

NO HEAT, ENGINE TEMP. CLIMBED. ENGINE COOLANT BOILED OUT A MILE LATER. 2.5 ENGINE. *TR

Engine
Filed Oct 16, 201468,000 milesWI

TL* THE CONTACT OWNS A 2007 SUBARU OUTBACK. THE CONTACT STATED THAT THE HEAD GASKET WAS LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

Engine
Filed Sep 27, 201423,000 milesWA

ENGINE MADE A SUDDEN RATTLING SOUND THAT GOT PROGRESSIVELY LOUDER, THEN HAD A LOUD BANGING SOUND.AFTER A FEW DAYS OF INVESTIGATION, IT WAS FOUND THAT THE TORQUE CONVERTER BOLT CAME LOOSE,BOUNCED AROUND IN MY ENGINE, DAMAGING A PLATE AND "TAKING A FEW 'CHUNKS' OUT OF THE ENGINE BLOCK,ACCORDING TO THE MECHANIC.THE MECHANIC SAID IN HIS PROFESSIONAL OPINION,THE ONLY WAY THE BOLT COULD HAVE BEEN LOOSE,IS THAT IS WAS NOT TIGHTENED PROPERLY ON THE ASSEMBLY LINE.THIS WAS THE FIRST TIME THIS HAS EVER HAPPENED TO A SUBARU THAT THEY ARE AWARE OF.THE CAR IS 6YEARS OLD AND ONLY HAD BEEN DRIVEN FOR 5YEARS(BOUGHT IT IN 2009 WITH 33 MILES ON IT,AS IT HADN'T SOLD IN 2008), AND IT HAS ONLY 23,000 MILES ON IT. THERE IS NO RECALL, AND MY WARRANTY EXPIRED 7MONTHS AGO. SUBARU SAID THEY WOULD COVER HALF THE COST OF REPAIRS, BUT WE ARE STILL PURSUING OPTIONS. *TR

Vehicle Speed Control
Filed Sep 11, 2014100,000 milesMN

PROBLEM P2138 THROTTLE CEASES TO CONTROL CAR ENGINE SPEED. IN NEUTRAL IT SETTLES AT ?4000 RPM. STOPPING AND RESTARTING THE CAR STOPS THE PROBLEM, BUT THE CHECK ENGINE LIGHT REMAINS ON AND CRUISE CONTROL LIGHT FLASHES FOR 1-2 DAYS. CRUISE CONTROL IS NOT FUNCTIONAL WHILE IN THIS STATE. THIS CAN HAPPEN AT ANY SPEED, BUT TYPICALLY AT 55-60. HAPPENS INTERMITTENTLY, NOW 3 TIMES IN THE PAST MONTH. HAD THE THROTTLE SENSOR REPLACED ONE YEAR AGO, AND WE HAD NO PROBLEM FOR 11 MONTHS UNTIL THE PAST MONTH. *TR

Air Bags
Filed Jul 7, 201450,000 milesVA

THE DRIVER SIDE AIRBAG SYSTEM SOMETIMES IS NOT ACTIVE UPON STARTING VEHICLE. THIS IS INDICATED BY THE AIRBAG WARNING LIGHT WHICH IS ILLUMINATED. THE LIGHT CONTINUES TO STAY ILLUMINATED WHEN THE VEHICLE IS DRIVEN. THE DEALER TELLS ME THAT IN THIS SITUATION (AIRBAG WARNING LIGHT ILLUMINATED) THE AIRBAG WILL NOT DEPLOY IN AN ACCIDENT. NUMEROUS POSTS ON THE INTERNET CONFIRM THIS. I CONSIDER THIS A VERY DANGEROUS AND COMMON SITUATION THAT SHOULD BE REMEDIED BY SUBARU THROUGH A RECALL. UPDATED 09/24/14*LJ UPDATED 02/20/2015 *JS

Electrical System
Filed Jul 5, 2014NC

HATCH WON'T LOCK, AND BACKUP LIGHTS DON'T WORK. FOUND 2 BROKEN WIRES ON RIGHT SIDE WIRE HARNESS, I HAVE READ LOTS OF OTHER POSTINGS ABOUT THE SAME PROBLEM. *TR

Engine and Engine Cooling
Filed May 9, 201481,147 milesCA

IN JUNE OF 2013 I TOOK MY CAR TO THE SUBARU DEALER FOR SERVICE AFTER NOTICING A BURNING SMELL. I WAS TOLD MY FRONT RIGHT AXLE WAS BROKEN. SEVEN MONTHS LATER (JANUARY 2014) I RETURNED TO THE DEALER WITH THE SAME COMPLAINT. THIS TIME THE LEFT AXLE AND LEFT WHEEL BEARING WERE BROKEN. TWO MONTHS LATER (MARCH 2014) I WAS BACK AT THE DEALER AND MY RIGHT AXLE AND RIGHT AXLE SEAL WERE BROKEN AGAIN. THAT IS THREE AXLES IN NINE MONTHS! THE ASSISTANT SERVICE MANAGER AT SUBARU TOLD ME THIS WAS NOT ABNORMAL; THAT THE CAR HAS A "DESIGN FLAW" WHERE THE AXLE BOOT SITS VERY CLOSE TO THE CATALYTIC CONVERTER SO IT HEATS UP, WHICH CAUSES THE AXLE TO CRACK AND BREAK. *TR

Engine
Filed Feb 16, 201475,000 milesNC

OIL LEAKING FROM PASSENGER SIDE HEAD GASKET ONTO EXHAUST MANIFOLD. READ WEB AND SEE THIS IS A VERY COMMON FAILURE ITEM FOR SUBARU ENGINES 2000 THRU 2009. MY CONCERN IS POTENTIAL FIRE. REPAIR COSTS $1800-3000. WIDESPREAD ISSUE AND FIRE HAZARD THUS I HOPE SUBARU WILL ADDRESS THIS DESIGN ISSUE MORE PROACTIVELY. *TR

SuspensionCrash
Filed Feb 5, 201483,000 milesWA

REFER TO NHTSA COMPLAINT 10558038 VEHICLE WAS DRIVEN A COUPLE OF TIMES ON GOOD DRY ROADS AFTER DECEMBER COMPLAINT ABOUT REAR END STABILITY AND TRACTION PROBLEMS. ON JAN 29TH, MID MORNING DRIVER WAS DRIVING WITH 1 PASSENGER ON A SLIGHTLY SNOW COVERED GRAVEL ROAD. VEHICLE IN FRONT OF HIM TURNED OFF AND WHEN HE ACCELERATED TO APPROXIMATELY 35 MPH WITH SLIGHT THROTTLE PRESSURE, HE STATED "THE CAR STARTED DRIVING ITSELF AND BECAME TOTALLY UNCONTROLLABLE." HE SAID "IT SPUN AROUND ONE WAY THEN THE OTHER" BEFORE GOING THROUGH A DITCH, RUNNING THROUGH A FENCE AND INTO A RAILROAD TIE POST. HE SAID THAT HE HAD TRIED EVERY THING POSSIBLE TO AVOID THE CRASH AND COULD NOT FIGURE OUT WHAT HAD HAPPENED. THIS IS THE SAME DRIVER IN PREVIOUS COMPLAINT THAT IS A EX-RACE CAR DRIVER, HAS HAD NUMEROUS SPIN OUTS AT HIGH SPEEDS ON THE TRACK AND IS ALSO A PROFESSIONAL TRUCK DRIVER. HE DROVE AN OLD 2 WHEEL DRIVE PICKUP TRUCK LATER THAT DAY UNDER WORSE ROAD AND WEATHER CONDITIONS AND DID NOT HAVE ANY PROBLEMS. THE CAR WAS DRIVABLE TO GET IT HOME. ON THE WAY TO THE BODY SHOP, 40 MPH IT AGAIN STARTED SWAYING BACK AND FORTH ERRATICALLY WHEN HE DROVE OVER A PATCH OF ICE ON THE ROAD. THE CAR IS AT THE BODY SHOP WITH OVER $3000 DAMAGE. *AIR BAGS DID NOT DEPLOY. *TR

Wheels
Filed Jan 29, 201492,000 milesIN

TL* THE CONTACT OWNS A 2007 SUBARU OUTBACK. THE CONTACT STATED THAT THE REAR END SWERVED WHEN DRIVING AT ANY SPEED. A LOCAL AUTO SPECIALIST PERFORMED AN ALIGNMENT AND THE TIRES WERE REPLACED HOWEVER THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 92,000. ..UPDATED 08/11/14 *BF

Steering
Filed Jan 10, 201463,000 milesCO

WHILE DRIVING ON SNOW COVERED ROADS WITH THREE PEOPLE AND SKI EQUIPMENT IN THE VEHICLE, I EXPERIENCED DANGEROUS, ABNORMAL HANDLING. THIS PHENOMENON HAS BEEN REPORTED BY MANY OTHER 2005-2009 SUBARU OUTBACK OWNERS, AND IS BELIEVED TO BE CAUSED BY A DESIGN FLAW IN THE VEHICLES SUSPENSION SYSTEM. SPECIFICALLY, THE OUTBACKS APPEAR TO HAVE A CHASSIS TUNING ISSUE WHERE THE REAR SUSPENSION OSCILLATES IN SUCH A WAY TO CAUSE REAR-STEER. WHEN THIS OCCURS ROAD FEEL AND HANDLING CONFIDENCE ARE COMPLETELY LOST. PLEASE INVESTIGATE THIS DANGEROUS DESIGN FLAW AND SEE THAT IT IS PROPERLY ADDRESSED BY THE VEHICLE MANUFACTURER. *TR

Electronic Stability Control (esc)
Filed Dec 31, 201386,000 milesWA

THIS IS THE 5TH SUBARU I HAVE OWNED IN MY LIFE AND HAVE NOT HAD ANY PROBLEMS WITH ANY OF THEM WITH STABILITY IN SNOW AND ICE. I AM A PROFESSIONAL DRIVER AND HAVE DRIVEN IN ALL WEATHER CONDITIONS IN 2 WHEEL DRIVE VEHICLES AND 4. I PURCHASE THIS CAR IN JUNE OF 2012 AND ALWAYS FELT THAT IT WAS NOT STABLE ON THE ROAD. WHEN THE SNOW FELL, I WAS TESTING THE ROAD CONDITIONS ON VERY DRY CRUNCHY SNOW, WHEN I TURNED THE VEHICLE TO GO AROUND A LEFT CORNER. (THIS IS SOMETHING MY OTHER 2001 SUBARU OUTBACK HAS NO PROBLEMS WITH.) THE VEHICLE STARTED TO TURN AND THE REAR END CAME UNDONE AND THE CAR SLID INTO A 4 WHEEL SKID. IT FELT AS THOUGH THE WHOLE REAR END HAD LOST ANY TRACTION. IT TOOK ACCELERATION TO GET IT TO ENGAGE AGAIN. BOTH OF MY SUBARU'S HAVE ALL SEASON RADIALS THAT ARE IN GREAT SHAPE. LATER IN DECEMBER MY HUSBAND (WHO IS ALSO A PROFESSIONAL DRIVER) AND I WERE TRAVELING DOWN THE FREEWAY AT 55 MPH, THE OUTSIDE TEMPERATURE WAS 38 DEGREES AND THE ROAD SURFACE WAS WET. WE HAD JUST A FEW GROCERIES IN THE BACK OF THE CAR AND IT WAS NOT HEAVILY LOADED. WE HIT A SLIGHT BUMP IN THE ROAD AND THE CAR STARTED SWAYING AND WOBBLING LIKE ON ICY ROADS. HE WAS ABLE TO BRING THE CAR UNDER CONTROL, BUT BOTH OF US WERE SHOCKED AT HOW UNSTABLE IT WAS. WE AGAIN CHECKED THE ROAD SURFACE AND IT WAS NOT ICY. I HAVE ALSO ENCOUNTERED INSTABILITY IN SNOW AND SLUSH, THAT IS NOT NORMAL TO THE SUBARU OUTBACK. MY OTHER CAR HAS NO PROBLEMS LIKE THIS. THESE CARS SHOULD BE RECALLED. *TR

Engine
Filed Dec 21, 201379,506 milesNY

LEAKING HEADGASKET ON A 6 YEAR OLD SUBARU OUTBACK 2.5 WITH 79,000 MILES. REPAIR JOB COST OF $2,000. HEAD GASKET ISSUES ARE A MAJOR COMPLAINT/DEFECT ON SUBARU 2.5 4CYL ENGINES. SUBARU SHOULD EITHER OFFER TO SUBSIDIZE OR COVER MAJOR REPAIR COST. *TR

Engine
Filed Jun 10, 201343,800 milesMA

THE HEAD GASKET IS LEAKING COOLANT INTO THE OIL. ADVISED NOT TO DRIVE THE CAR UNTIL HEAD GASKET REPLACED. SUBARU USED IN 2007 A PAPER GASKET WHICH HAS BEEN FOUND NOT TO HOLD UP. NEW HAD GASKET MUCH STRONGER. TRYING TO GET SUBARU TO WARRANTY THIS SERIOUS SAFETY PROBLEM. THE CAR HAS ONLY 43,800 MILES ON IT. *TR

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Apr 22, 2013DE

2007 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO AFTER MARKET FRONT DISC BRAKE PADS ON VEHICLE. *SMD THE CONSUMER STATED THE PADS HE PURCHASED WERE A FULL HALF-INCH SHORTER IN LENGTH THAN THE ORIGINAL PADS THAT CAME ON THE VEHICLE. THE ESTABLISHMENT INSISTED IT WOULD NOT AFFECT THE BRAKING FORCE. THE CONSUMER RETURNED THE PADS AND WENT TO ANOTHER ESTABLISHMENT, WHO PROVIDED HIM WITH THEIR FRONT PADS WHICH WERE THE SAME LENGTH AS THE ORIGINAL EQUIPMENT.

Vehicle Speed Control
Filed Apr 3, 201355,600 milesTX

VEHICLE STOPPED AT A RED LIGHT DURING RUSH HOUR. TRIED TO ACCELERATE FOR RIGHT TURN, HOWEVER THERE WAS NO ACCELERATION WHEN THE GAS PEDAL WAS DEPRESSED. CHECKED THE DISPLACE FOR INDICATOR LIGHTS AND CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHTS WERE ON STEADILY WHILE CRUISE CONTROL WAS BLINKING. IMMEDIATELY TURNED OFF HEATER, SEAT HEATER, AND RADIO, AND PROCEEDED TO COAST DOWN A HILL AT IDLE. GAS PEDAL WAS UNRESPONSIVE, BUT I WAS ABLE TO SAFELY PULL OFF THE ROAD AFTER 0.3 MILES. RESTARTED THE CAR TWICE AND THE WARNING LIGHTS WERE STILL ON AND GAS PEDAL STILL DID NOT WORK. A THIRD ATTEMPT TO RESTART RESULTED IN THE ENGINE TURNING OVER BUT NO IGNITION. AFTER SEVERAL MORE RESTARTS THE GAS PEDAL WAS RESPONSIVE BUT INDICATORS LIGHTS WERE STILL PRESENT. DROVE TO AUTO REPAIR SHOP WITH NORMAL SPEED CONTROL WHERE THE INDICATOR LIGHTS PROMPTLY TURNED OFF. SENSOR HISTORY INDICATED P2138 CODE FOR THROTTLE POSITION SENSOR. *TR

Vehicle Speed Control › Accelerator Pedal
Filed Jan 31, 2013FL

2007 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO NO RESPONSE FROM GAS PEDAL. *SMD THE CONSUMER STATED HE STOPPED FOR A RED LIGHT AND BEGAN TO TURN RIGHT AFTER THE LIGHT TURNED GREEN. THE VEHICLE THEN ACCELERATED TO AROUND 20 MPH AND WOULD NOT GO ANY FASTER. HE WAS ABLE TO PULL INTO A PARKING LOT AND STOP, AS THERE WAS A SCRATCHING SOUND COMING FROM THE VEHICLE. HE NOTICED THE ENGINE WAS TURNING ABOUT 2,000 RPM AND WAS RESPONDING TO THE AIR CONDITION CYCLING. WITH THE TRANSMISSION IN NEUTRAL, THE IDLE SPEED WENT UP TO AROUND 2,400 RPM. ALSO, A FLAG WAS SET FOR THE CHECK ENGINE LIGHT THE ENTIRE TIME, WHICH HE WAS INFORMED IT WOULD CAUSE THE CRUISE CONTROL LIGHT TO BLINK AT A VERY SLOW RATE.

Suspension
Filed Sep 17, 201285,000 milesNY

MY 2007 OUTBACK WITH LESS THAN 85,000 MILES ON IT HAS REQUIRED 2 WHEEL BEARINGS PREVIOUSLY. TODAY THE DEALERSHIP TOLD ME THAT IT NEEDED TWO MORE, REPLACING ONE THAT HAD LESS THAN 6 MONTHS ON IT. SUBARU EXTENDED THEIR WARRANTY COVERAGE FOR THE 2006 MODELS BECAUSE OF THE SAME ISSUE. FROM REVIEWING THE FORUMS IT SEEMS THIS PART IS PRONE TO EARLY FAILURE. I THINK IT SHOULD BE RECALLED AT WARRANTIED TO AT LEAST 100,000 MILES AS THEY DID WITH THE 2006 MODEL YEAR. *TR

Electrical System
Filed Mar 11, 201266,270 milesFL

WHILE DRIVING OUR 2007 SUBARU OUTBACK SW ON A 6 LANE DIVIDED HIGHWAY AT 65 MPH, THE CAR SUDDENLY DECELERATED AND LOST ALL GAS PEDAL RESPONSE. MY WIFE WAS ABLE TO MOVE THE CAR TO THE SIDE OF THE ROAD ALTHOUGH SHE ALMOST CAUSED AN ACCIDENT DUE TO SURROUNDING TRAFFIC. THE CAR STARTED FLASHING THE CRUISE CONTROL, TRACTION CONTROL, AND CHECK ENGINE DASH LIGHTS. AFTER ALLOWING THE CAR TO SIT FOR A FEW MINUTES, MY WIFE WAS ABLE TO START THE CAR AGAIN AND GET HOME. I CHECKED THE ERROR CODES AND GOT A P02138. I DID SOME RESEARCH AND FOUND NUMEROUS OTHER PEOPLE EXPERIENCING THE SAME ISSUE ON THE SUBARU BLOGS. ALL OF THE OTHER REPORTS POINTED TO THE SAME SOURCE(S) THE GAS PEDAL POSITION SENSOR OR THROTTLE POSITION SENSOR. MOST REPORTED SUBARU SERVICE DEPARTMENTS CLAIMING NO KNOWLEDGE OF THE ISSUE EVER HAPPENING BEFORE. BOTH MY WIFE AND I HAVE HAD THE SAME THING HAPPEN SEVERAL TIMES SINCE IN BOTH LOCAL AND HIGHWAY TRAFFIC. I HAVE CLEANED THE TERMINALS ON BOTH SENSORS AND THIS SEEMS TO HELP, BUT THE PROBLEM ALWAYS RETURNS. I READ WHERE SEVERAL OTHER DRIVERS HAD THE GAS PEDAL ASSEMBLY CHANGED AND THE ISSUE SEEMED TO BE RESOLVED. THIS SEEMS TO BE A SEVERE SAFETY ISSUE. HAVING A CAR SUDDENLY BECOME DEAD ON THE ROAD IN THE MIDDLE OF TRAFFIC IS DANGEROUS TO ANYONE AROUND. *TR *JS

Service Brakes, Hydraulic
Filed Feb 16, 201264,000 milesDC

THE BRAKES FAILED COMPLETELY WHEN I WAS DRIVING DOWN THE ROAD ABOUT TO ENTER THE HIGHWAY. THE PEDAL WENT ALL THE WAY TO THE FLOOR. NO BRAKING ACTION WHATSOEVER. I WAS ABLE TO SWERVE TO AVOID THE CAR IN FRONT OF ME AND EVENTUALLY STOP BY USING THE EMERGENCY BRAKE. THE CAR HAD JUST BEEN SERVICED (60K INTERVAL) BY THE DEALER INCLUDING FLUSHING THE BRAKE LINES AND INSTALLING NEW REAR BRAKE PADS. SUBSEQUENT INVESTIGATION BY A DIFFERENT DEALER REVEALED THAT THE CALIPER AND BRAKE PAD HAD FALLEN OFF THE CAR, CAUSING TOTAL BRAKE FAILURE AND PUTTING OCCUPANTS (INCLUDING A 4 YEAR OLD) AT EXTREME BODILY RISK. *TR

Power Train
Filed Oct 18, 201165,000 milesNY

I HAVE HAD TWO WHEEL BEARINGS REPLACED. FRONT PASSENGER AT 65,000 AND REAR PASSENGER AT 73,000. THIS VEHICLE HAS NOT BEEN IN ANY ACCIDENTS OR TREATED BADLY. SUBARU'S IN THE PAST HAVE HAD RECALLS ON THIS PART. I THINK THERE IS AN ONGOING ISSUE WITH THIS THAT SHOULD BE INVESTIGATED. *TR

Vehicle Speed Control
Filed Jul 6, 201176,000 milesNJ

'07 SUBARU OUTBACK 2.5I W/ AUTOMATIC TRANSMISSION. WHEN TRANSMISSION WAS COOL CODE P0720 WAS SET FOR VEHICLE SPEED SENSOR FAILURE. AFTER DRIVING FOR A WHILE ERROR WOULD RESET AS SENSOR PRESUMABLY WARMED AND BEGAN WORKING NORMALLY. I IDENTIFIED AND CONFIRMED THE FRONT VEHICLE SPEED SENSOR WAS THE PROBLEM. A WEEK AFTER THE INITIAL FAILURE, AND PRIOR TO MY BEING ABLE TO REPLACE THE SENSOR, THE BEHAVIOR OF THE FAILURE CHANGED: AT HIGHWAY SPEED (60-65MPH) THE CAR WOULD AUTOMATICALLY SHIFT INTO FIRST GEAR AND FEEL LIKE THE BRAKES WERE SLAMMED ON. THIS BEING AN OBVIOUSLY DANGEROUS AND SCARY SITUATION, MY SHORT TERM SOLUTION WAS TO CUT THE WIRE GOING TO THE SENSOR UNTIL I COULD REPLACE IT. (THE SENSOR IS HARD-WIRED INTO A 3-SENSOR WIRE HARNESS THAT REQUIRES ACCESS INSIDE THE TRANSMISSION TO BE REPLACED). JUST PRIOR TO THE CAR AUTOMATICALLY SHIFTING INTO FIRST GEAR I ALSO HEARD THE SAFETY SOLENOID IN THE SHIFTER ASSEMBLY (THE ONE THAT PREVENTS THE OPERATOR FROM PUTTING THE SHIFTER INTO PARK WHILE THE CAR IS MOVING) QUICKLY CYCLING ON AND OFF, SO MY ASSUMPTION WAS THAT A PARTIAL SIGNAL WAS BEING SEEN BY THE ONBOARD COMPUTER AND INTERPRETED AS IF THE VEHICLE WAS TRAVELING AT A SLOWER SPEED THAN IT REALLY WAS. AFTER CUTTING THE SPEED SENSOR OUT OF THE CIRCUIT THIS ASPECT OF THE FAILURE HAS NOT REPEATED ITSELF. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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