WE OWN A 2005 SUBARU OUTBACK LLBEAN WAGON WITH PROJECTION HEADLIGHTS. MY WIFE DRIVES THE CAR USUALLY, BUT DURING THE HOLIDAYS I DROVE IT QUITE A BIT ESPECIALLY AT NIGHT. I NOTICED A DISTINCTIVE BLACK LINE RUNNING HORIZONTALLY WITH THE VEHICLE AT 180 DEGREES THAT ALSO RUNS ACROSS THE HORIZON OF THE ROAD SIMILAR TO WHAT AN OLD PROJECTOR DOES ON A WHITE SCREEN. (CREATES A BOX OF LIGHT FOR THE IMAGE. BUT OUTSIDE THE BOUNDARY OF THE PROJECTOR THERE IS NO IMAGE OR LIGHT. WHEN DRIVING ON A PERFECTLY HORIZONTAL ROAD THE PROJECTOR LIGHTS EXTEND OUT LET'S SAY 250 YARDS +/-. BUT WHEN THE ROAD UNDULATES THE HEADLIGHT PROJECTION OF THE ROAD AHEAD IS CUT OFF! IT'S LIKE SOMETHING SHUTS OFF THE PROJECTED LIGHT AHEAD AND THE ROAD BECOMES SEVERELY DARKENED. HOWEVER, WHEN I TURN ON MY HIGHBEAMS THE ENTIRE ROAD FRONT AND SIDES ARE ADEQUATELY LIT. I FEEL THIS COULD BE A PENITENTIAL SAFETY ISSUE, ESPECIALLY IF SOMEONE DRIVING IN FOG, HEAVY RAIN, OR SNOW. HOW CAN YOU MAINTAIN A SAFE CONDITION IF YOUR FORWARD LIGHT IS ESSENTIALLY CUT OFF BECAUSE OF THE LIMITATION OF THE PROJECTOR DESIGN OF THE HEADLIGHT? I HAVE EXPRESSED MY CONCERN TO SUBARU CUSTOMER SERVICE, BUT THERE'S NOTHING THEY CAN DO ACCORDING TO PERSON I SPOKE TO. I JUST WANT TO GO ON RECORD WITH MY CONCERNS. APPARENTLY ACCORDING TO THE SUBARU MECHANIC I SPOKE TO TODAY, OTHERS HAVE EXPRESSED SIMILAR COMPLAINTS ABOUT THE 2006 TRIBECA WHICH HAS THE SAME HEADLIGHT SET UP. SINCERELY, AP GULLA. *NM
2005 Subaru Outback complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
DT: WHEN THE DAYTIME RUNNING LIGHT ARE ON THE TAILLIGHT ARE OFF. THE BRAKE LIGHTS ARE NOT CONNECTED TO THE RUNNING LIGHTS AND AS A RESULT THE CONSUEMR DID NOT REMEMBER TO TURN LIGHTS ON WHEN IT WAS DUSK OUTSIDE. THIS ALMOST CAUSED THE CONSUMER'S VEHICLE TO BE REAR ENDED ON SEVERAL DIFFERENT OCCASIONS. THE CONSUEMR FEELS THAT HTIS MAY BE A SAFTEY ISSUE THEREFORE CONTACTED TEH MANUFACTURER. *AK IPDATED 3/9/2006 - *NM
EVERY TIME THE CRUISE CONTROL IS ENGAGED WHILE GOING DOWNHILL THE THROTTLE BEGINS TO RAPIDLY AND WILDLY ACCELERATE AND DECELERATE AS IF IT IS OUT OF CONTROL. IT STOPS WHEN CRUISE CONTROL IS DISENGAGED. VERY UNNERVING. *JB
RE ODI 10133280 SIMILAR PROBLEM AT LOW SPEEDS AND VARYING ROAD CONDITIONS, EG FLAT ROAD, BUMPY ROAD ETC. *NM
DT CONTACT STATED THE HEADLIGHTS WERE TOO LOW, THEY PROJECTED DOWNWARD. HE TOOK THE VEHICLE TO THE DEALER, THEY RAISED THE HEADLIGHTS. THE CONTACT WAS NOT SATISFIED WITH THEM, AND TOOK THE VEHICLE BACK TO THE DEALER. THE DEALER AGAIN ADJUSTED THE HEADLIGHTS. THE VEHICLE HAS BEEN ADJUSTED THREE TIMES. HOWEVER, THE CONTACT STILL HAD DIFFICULTY SEEING IN FRONT OF THE VEHICLE. THE DEALER TOLD HIM THAT ALL VEHICLES WITH PROJECT BEAM BULBS WERE LIKE THAT. *AK
REAR PASSENGER SAFETY BELTS DO NOT EXTEND SUFFICIENTLY WHEN CHILD SEAT IS INSTALLED IN CENTRAL POSITION FOR 05 MODEL COMPARED TO OLDER MODELS. *NM
ON JULY 13, 2005 I TOTALED MY 2005 SUBARU OUTBACK BY ROLLING IT ABOUT THREE TIMES. NONE OF THE AIRBAGS DEPLOYED-NOT EVEN THE SIDE CURTAIN AIRBAGS. I UNDERSTAND THAT THE SIDE CURTAIN AIRBAGS ARE DESIGNED TO DEPLOY IN A ROLL OVER. *NM
THE HEADLIGHTS ON THE 2005 SUBARU OUTBACK DO NOT PROVIDE ENOUGH ILLUMINATION. THERE IS A SHARP LOW JAGGED LINE LIKE A CURTAIN OF DARKNESS WHERE THE LIGHT ENDS. AT NIGHT, WHEN THE CAR ENCOUNTERS A DIP IN THE ROAD, VISIBILITY OBSCURED ALL BUT FOR A FEW FEET. IT IS VERY, VERY DANGEROUS. *JB
DT: 2005 SUBARU OUTBACK - THE PROBLEM WAS WITH THE HEADLIGHTS. THEY DID NOT PROVIDE ENOUGH LIGHT TO DRIVE SAFELY AT NIGHT. WHILE DRIVING AT NIGHT, THE CONSUMER COULD NOT SEE. THERE WAS VERY LIMITED ROAD WAY VISION, WITH ONLY A COUPLE HUNDRED FEET IN FRONT OF THE CAR THAT WAS LIT UP PROPERLY, FROM THAT POINT ON IT WAS JUST BLACK. THE CONSUMER HAD TO DRIVE WITH THE HIGH BEAMS ON TO GET HOME SAFELY. THE CONSUMER SPOKE TO THE DEALERSHIP AND THEY SAID THAT IT WAS THE DESIGN OF THE HEADLIGHTS. THE DEALERSHIP SAID THERE WAS NOTHING THAT THEY COULD DO TO ADJUST THEM. *JB
THE BRAKE ROTORS ON MY 2005 SUBARU HAVE WARPED (ALL 4) AT 14,000 MILES PRODUCING A VIOLENT PULSATING PEDAL AND INEFFICIENT BRAKING. THIS ALONE COULD CAUSE SOME DRIVERS TO ALLOW FOR INSUFFICIENT BRAKING DISTANCES CAUSING A CRASH. IT IS NOW MY UNDERSTANDING, AFTER SOME INVESTIGATION, THAT THIS IS A "COMMON" PROBLEM WITH THIS MANUFACTURER FOR MANY YEARS. THE SUBARU DEALER CUT THE ROTORS UNDER WARRANTY BUT THIS SHOULD NEVER HAVE OCCURRED AT 14,000 MILES. *JB
DT: THE CONTACT OWNS A 2005 SUBARU OUTBACK. THE FRONT HEADLIGHTS DO NOT GO FAR ENOUGH OUT AND IT RESULTS IN BLACKNESS BECAUSE THEY DO NOT SHINE WHERE THEY ARE SUPPOSE TO. THE DISTANCE OF THE LIGHT DOES NOT CARRY AR ENOUGH WHEN DRIVING DOWN THE HIGHWAY. ONE SEES BRIGHT LIGHTS WHICH NOT GO TO DIM, THEY GO FROM STRAIGHT TO DARKNESS. THE DEALERSHIP CLAIMS THE HEADLIGHTS CANNOT BE ADJUSTED BECAUSE THEY ARE TO SPECIFIC. *AK
ON TWO SEPARATE OCCASIONS, MY 2005 SUBARU OUTBACK GOT STUCK AFTER INCURRING A MINOR OBSTRUCTION (SEVERAL INCHES OF SNOW IN ONE CASE AND A SOMEWHAT SHARP INCLINE IN ANOTHER CASE) WHILE DRIVING IN HIGH ALTITUDES (10,000 FT TO 11,500 FT). ON BOTH OCCASIONS, THE CAR SUDDENLY LOST MOST OF ITS POWER AND NO WHEELS WOULD TURN. DESPITE PRESSING THE ACCELERATOR TO THE FLOOR, THE ENGINE NEVER WENT ABOVE 2000 RPMS. FORTUNATELY, ON BOTH OCCASIONS, THERE WERE PEOPLE AROUND TO PUSH THE CAR. ONCE THE TIRES WERE TOTALLY FREE OF ANY OBSTRUCTION, NORMAL ENGINE POWER RETURNED AND THE CAR COULD BE DRIVEN. I TOOK THE SUBARU TO MY HOME DEALERSHIP IN OLATHE KS (JACK MILLER) ON JUNE 29, 2005, A COUPLE WEEKS AFTER THE FIRST INCIDENT. DEALER SAID HE COULD NOT REPLICATE THE PROBLEM , SO HE COULD NOT FIX IT. THE INVOICE NOTES: "2000 RPM IS APPOX TORQUE CONVERTER STALL SPEED." FOLLOWING THE SECOND PROBLEM ON JULY 20, I TOOK MY CAR TO JOHN ELWAY SUBARU WEST IN GOLDEN CO. DEALER INVOICE SAYS:" IF TIRES WERE NOT SPINNING, CAR HAD TRACTION AND WAS NOT ABLE TO BUILD BOOST AT ALTITUDE TO PRODUCE POWER." DEALER, HOWEVER, SAID THEY COULD NOT REPLICATE THE INABILITY TO BUILD BOOST, AND WERE THUS UNABLE TO FIX THE CAR. I FILED A VERBAL COMPLAINT WITH SUBARU OF AMERICA ON JULY 27 AND FOLLOWED UP ON JULY 29. AS OF THEN, SUBARU OF AMERICA WAS STILL TRYING TO CONTACT THE DEALER. SUBARU MARKETS ITS CARS AS HAVING SUPERIOR PERFORMANCE IN THE MOUNTAINS, SNOW AND IN DIFFICULT DRIVING CONDITIONS. SUBARU ENJOYS A LARGE MARKE
HEADLIGHTS. THE LOW BEAMS DO NOT ILLUMINATE THE ROADWAY BEYOND, PERHAPS 50 FEET. CANNOT SEE FAR ENOUGH AHEAD AT NIGHT ON DARK ROADWAYS. VERY DANGEROUS SITUATION, ESPECIALLY IN NH WHERE DEER AND MOOSE IN THE ROADWAY ARE A REAL PROBLEM. *NM
DT: CONSUMER HAD THIS VEHICLE 3 MONTHS AND THE DEALER HAD TO JUMP START THE MOTOR THREE TIMES. ALSO, REMOTE WON'T OPEN THE DOOR WHEN THE BATTERY WAS DEAD. CHANGED THE COMPASS IN THE MIRROR. THE VEHICLE WAS AT THE DEALER. THEY COULD NOT FIND ANYTHING WRONG WITH VEHICLE. THIS HAPPENED WHILE TEST DRIVING VEHICLE. DEALER SAID THEY WOULD PUT IN A NEW BATTERY, AND WOULD FIX IT. HWEVER, PROBLEM RECURRED. *AK
DT: THE CONSUMER STATED THAT WHEN SOMEONE WAS SITTING IN THE REAR MIDDLE SEAT, THE SEAT BELT WOULD UNLOCK THE LEFT SEAT BELT. THE SERVICE DEALER STATED THAT THEY WOULD INFORM THE MANUFACTURER OF THE ISSUE, THEY DID SUBMITT A COMPLAINT, BUT IT MAY TAKE UP TO 6 MONTHS BEFORE THE PROBLEM COULD BE CORRECTED. THE CONSUMER SEARCHED DIFFERENT VEHICLES FOR THE SAME MAKE/MODEL AND THEY ALL HAD THE SAME TYPE OF SEAT BELTS. *AK *SC *JB
2005 SUBARU OUTBACK: WHEN CRUISE CONTROL IS ENGAGED, ACCELERATION BECOMES EXTREMELY IRREGULAR, ESPECIALLY AFTER CRESTING A HILL, ENGINE PULSATES AS IF GAS FLOW TO THE ENGINE IS BEING INTERRUPTED IRREGULARLY, CAR BUCKS OR PULSES. LOW BEAMS ON HEADLIGHTS BLEW AFTER ONLY 10,000 MILES, RAIN AND/OR DEW DRIPS INSIDE CAR BECAUSE OF CAR DESIGN-DRENCHING ALL PASSENGERS FRONT AND BACK-SEAT-NO WINDOW VENTS AVAILABLE ACCORDING TO SUBARU. NO FRONT SEAT ARM-RESTS..MOST UNCOMFORTABLE CAR I'VE EVER OWNED
CRUISE CONTROL DOES NOT OPERATE PROPERLY WITH MANUAL TRANSMISSION. THE THROTTLE WILL HESITATATE AND SURGE WHEN DESCENDING ON EVEN A SMALL HILL. THIS IS DISTRACTING TO THE DRIVER AND COULD BE A SAFETY CONCERN. I CONTACTED THE DEALER AND WAS INFORMED THAT THIS IS HOW THE VEHICLE WAS DESIGNED AND A FIX IS NOT POSSIBLE.
THE HEADLIGHT ANGLE MAKES IT IMPOSSIBLE TO SEE WHEN GOING OVER A BUMP OR WHEN THE ROAD GOES DOWN, IT IS ALMOST LIKE THE ROAD IS DISAPPEARING IN FRONT. THE DESIGN IS POOR.*AK *TC
2005 SUBARU OUTBACK: WHEN CRUISE CONTROL IS ENGAGED, ACCELERATION BECOMES EXTREMELY IRREGULAR, ESPECIALLY AFTER CRESTING A HILL, ENGINE PULSATES AS IF GAS FLOW TO THE ENGINE IS BEING INTERRUPTED IRREGULARLY, CAR BUCKS OR PULSES. *AK
CONSUMER FEEL THAT THE HEADLIGHT ARE POINTED TOO LOW TO THE GROUND. THIS CAUSES POOR VISIBILITY WHILE DRIVING AT NIGHT. DEALER WAS CONTACTED, AND INFORMED THE CONSUMER THAT THE HEADLIGHTS COULD NOT BE ADJUSTED AND THAT IT MET THE SPECS.*AK THE CONSUMER STATED THAT VISIBILITY WAS CUT IN HALF. ONLY HALF OF THE ROADWAY WAS ILLUMINATED DURING NIGHT DRIVING. THE UPPER HALF OF THE BEAM WAS BLOCKED OUT. *TC
THERE WAS A DEFECT IN THE LIGHTING AND THE ADJUSTMENT CAUSED LOW BEAMS TO CREATE A GLARE TO THE ONCOMING TRAFFIC. *BF THE HIGH AND LOW BEAM FILAMENTS WERE IN ONE BULB AND THE BULB WAS SURROUNDED BY A COLLAR WHICH MAY HAD CONTRIBUTED TO THE PROBLEM. WHEN THE LOW BEAMS WERE ON OR WHEN DRIVING AT NIGHT IN RURAL AREAS, IT LOOKED AS IF A DARK SHADE WAS PULLED DOWN MAKING THE LIGHTED AREA ONLY ABOUT 6 FEET OFF OF THE GROUND THROUGHOUT 180 DEGREES HORIZONTALLY. *SC
IT WOULD BE HARD FOR THE CONSUMER TO SEE DURING NIGHT TIME WITH THE FRONT GLASS HEADLIGHTS LENS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
THE HEADLIGHT ONLY ILLUMINATED 20 TO 25 FEET IN FRONT OF THE VEHICLE. *NM THE LOW BEAM LIGHTS ONLY ILLUMINATE ONE FOOT ON EITHER SIDE MAKING NIGHTIME DRIVING FRIGHTENING AND STRESSFUL. A DARK SHADOW APPEARS TO DROP 25 FEET IN FRONT OF THE VEHICLE. *TC
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2005 Subaru Outback → · Every Outback year → · How the figures are calculated →