CONSUMER WAS TRAVELING ABOUT 50MPH ON THE HIGHWAY AND VEHICLE STARTED TO VEER TO THE LEFT AND RIGHT, GOING INTO ONCOMING TRAFFIC. THEN, VEHICLE VIOLENTLY STARTED GOING BACKWARDS, HITTING A BRICK WALL . *AK
1997 Subaru Outback complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
WHEN DRIVING AT ANY SPEED CONSUMER NOTICED SPEEDOMETER WAS NOT WORKING CORRECTLY, WAS UNABLE TO DETERMINE THE ACTUAL SPEED OF TRAVELING. ALSO, RPMS SLOWED DOWN, AND VEHICLE JERKED FORWARD. CONSUMER HAS CONTACTED THE DEALER. DEALER WAS UNABLE TO DETERMINE THE CAUSE. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
WHILE DRIVING AT 50 MPH ON WET PAVEMENT VEHICLE HYDRO PLANED. DRIVER APPLIED THE BRAKES, AND VEHICLE SLID OFF THE ROAD AND RAN INTO BRICK WALL. *AK
WINDSHIELD WIPERS WOULD ACCUMULATE SOME KIND OF FILM ON THEM WHEN IT STARTS TO RAIN. THIS ONLY HAPPENS ON THE OUTSIDE OF THE VEHICLE. THIS CAUSES HAVOC & POOR VISIBILITY FOR THE DRIVER. *AK
WHILE DRIVING VEHICLE SUDDENLY ACCELERATES OUT OF CONTROL WHICH COULD CAUSE A CRASH. THE BRAKING SYSTEM DOES NOT WORK PROPERLY WHILE VEHICLE IS ACCELERATING. ALSO PROBLEMS WITH RACK AND PINION STEERING. PLEASE PROVIDE FURTHER INFORMATION. *AK
WHEN BRAKING TO A STOP THE ENGINE DOES NOT DOWNSHIFT CAUSING HIGH IDLE. MJS
DRIVER'S WINDOW SWITCH FOR RR WINDOW.
THE BRAKING SYSTEM MALFUNCTIONED, CAUSING BRAKE PEDAL TO FEEL "MUSHY," AND HAD EXTENDED STOPPING DISTANCE, WHICH COULD CAUSE A CRASH. CURRENTLY AT DEALER'S. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK
POSSIBLE FAILURE OF RECALLED FRONT TRANSVERSE LINK MAY HAVE CAUSED VEHICLE TO SUDDENLY SHAKE VIOLENTLY, LOOSE BRAKING ABILITY AND RUN OFF ROAD INTO A GUARDRAIL. DRIVER SUSTAINED A FEW BRUISES.
WHEN CRUISE CONTROL IS SET VEHICLE ACCELERATES OVER THE SET SPEED. BRAKES HAVE TO BE APPLIED SO CRUISE CAN BE DISENGAGED. DEALER CANT DUPLICATE PROBLEM. *AK
STRESS CRACK IN THE WINDSHIELD.
CONSUMER UNABLE TO NAVE AIR BAG ON/OFF SWITCH INSTALLED. NLM
WINDSHIELD WIPER SWITCH AND RADIO WILL STOP WORKING, AND THEN IN AN HOUR THEY WILL WORK AGAIN. FUSES WERE CHECKED AND NO PROBLEM. DEALER CONTACTED AND WILL HAVE TO EVALUATE THE VEHICLE WHEN IT IS NOT WORKING. PROBLEM STILL EXISTS. *AK.ET.
WHILE AT A STOP THE VEHICLE SURGES FORWARD TWO OR THREE FEET BEFORE DRIVER CAN STOP THE VEHICLE. OWNER HAS BEEN EXPERIENCING THIS PROBLEM FROM DAY ONE OF PURCHASING THE VEHICLE, WHICH WAS MAY OF 1997. THE DEALER IS NOT ABLE TO FIND A PROBLEM WITH THE VEHICLE. PLEASE DESCRIBE DETAILS. *AK
THE LOCATION OF THE CUP HOLDER RIGHT ABOVE OF RADIO, CAUSED LIQUIDS TO SEEP INTO THE STEREO SYSTEM. THE RADIO BEGAN TO MALFUNCTION AND SMOKE STARTED TO POUR OUT OF THE DASH. THE DEALER IS AWARE OF THIS PROBLEM. THE RADIO HAS BEEN REPLACED 4 TIMES. *AK
THE DEALER STATED THAT SOME OF THOSE VEHICLES HAVE DRIVESHAFTS THAT ARE NOT PROPERLY BALANCED WHICH CAUSES THE VEHICLE TO VIBRATE AT 65 MPH AND UP, THERE IS ALSO A SERVICE BULLETIN OUT ON THIS PROBLEM. *ET
POSSIBLE WELD FRACTURE IN THE HANGER BRACKET OF THE FRONT TRANSVERSE LINK RECALLED, RECALL WORK NOT DONE DUE TO LACK OF PART.
WINDSHIELD WIPERS FAILED RESULTING IN POOR VISIBILITY.
I HAVE PREVIOUSLY OWNED A 1993 SUBARU LEGACY WAGON AND IT WAS A REWARDING EXPERIENCE, WITH LITTLE TROUBLE. PERHAPS, MY RUBY RED SUBARU SHOULD BE PAINTED LEMON YELLOW? PLEASE, STAY TUNED. M.A.ROTH
COFFEE CUP HOLDER PLACEMENT IS ABOVE THE RADIO, AND BY IT BEING DIRECTLY OVER THE RADIO, SPILLLS OR FLUIDS COMING DIRECTLY INTO THE RADIO, CAUSES THE RADIO TO BURN OUT. THE HOLDER SHOULD NOT BE OVER THE RADIO. IT CAUSES A PROBLEM WITH NO RADIO, HAVING TO DRIVE LONG DISTANCES, NOT FALLING ASLEEP. *AK
WHILE DRIVING ABOUT 40 MPH, THE DRIVER'S HAND ACCIDENTLY HIT THE BUTTON ON THE GEAR SHIFT WHICH CAUSED VEHICLE TO SLOW DOWN. DRIVER PULLED OVER TO SIDE OF ROAD, AND NOTICED THAT THE GEAR SHIFT INDICATOR WAS IN THE REVERSE POSITION. AFTER RESTARTING, THE VEHICLE WAS VERY SLUGGISH. THE VEHICLE IS BEING SERVICED BY THE DEALERSHIP.
VEHICLE CONTINUOUSLY JUMPS OUT OF GEAR.
DRIVING AT APPROXIMATELY 30 MPH IN FREEZING WEATHER OR 32 DEGREES BELOW VEHICLE WILL STALL OUT ,CONSUMER MUST WAIT AT LEAST 10 MINUTES BEFORE RESTARTING VEHICLE , DEALER CANNOT FIND PROBLEM ,HAS CHANGED SPEED SENSOR BUT DEFECT IS STILL OCCURRING. *AK
ON A DRY PAVEMENT, WHILE DRIVING 60 MPH, WENT TO SLOW DOWN BY APPLYING THE BRAKES, AND THE VEHICLE SPINNED OUT AND ALMOST CAUSED A SERIOUS ACCIDENT. DEALER WON'T DETERMINE PROBLEM. *AK
WHEN APPLYING THE BRAKES THE PEDAL GOES TO THE FLOOR AND VEHICLE DOES NOT STOP. DEALER HAS NOT SEEN VEHICLE SINCE COLLISION. *AK
WHEN DRIVING THE VEHICLE THERE ARE VARIOUS ELECTRICAL MALFUNCTIONS, RESULTING IN THE WINDSHIELD WIPER BECOMING INOPERATIVE, ALSO HEATER. CONSUMER ALSO NOTICED A FUME ODOR IN THE VEHICLE. CONSUMER HAS CONTACTED THE DEALER, DEALER UNABLE TO DETERMINE THE PROBLEM. PLEASE PROVIDE ANY OTHER DETAILS. *AK
CONSUMER HAS TAKEN VEHICLE TO DEALERS ON FOUR OCCASIONS DUE TO ERRATIC IDLING. WHEN AT STOP SIGN THE VEHICLE WILL BEGIN TO IDLE AND CREEP FORWARD WITH INCREASED SPEED. OTHER TIMES, WHENEVER VEHICLE HAS BEEN DRIVEN FOR APPROX. 1/2 AN HOUR TAKING FOOT OFF THE GAS PEDAL, AND THE VEHICLE WILL DROP TO 40MPH. THEN BEGIN SPEEDING BACK UP. CONSUMER HAS HAD THIS PROBLEM OCCURRING SINCE MIDDLE OF SEPTEMBER. *AK
THE VEHICLE'S WINDOWS STREAK UP WHEN IT RAINS AT NIGHT, MAKING IT HARD TO SEE OUT OF THE VEHICLE. *AK
VEHICLE CONTINUED TO ACCELERATE WHILE STANDING ON THE BRAKE PEDAL.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Subaru Outback → · Every Outback year → · How the figures are calculated →