Owners filed 6 complaints about this vehicle with federal regulators, most often about the power train › manual transmission. It has been recalled 1 time.
What fails
Component
Reports
Crashes
Fires
Injuries
Power Train › Manual Transmission
2
0
0
0
Tires
1
0
0
0
Exterior Lighting
1
0
0
0
Engine
1
0
1
0
Air Bags
1
0
1
0
1 safety recall
Part 573 reports
Equipment09E011000
Filed Apr 2, 20092,323 vehiclesThule, Inc.
Defect. THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS MANUFACTURED TO A HARDNESS THAT MAY CAUSE THE BOLT(S) TO BE BRITTLE AND POTENTIALLY BREAK UNDER STRESS.
Risk. THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. THULE WILL MAIL A RETRO FIT KIT ALONG WITH REPAIR INSTRUCTIONS TO OWNERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 13, 2009. OWNERS MAY CONTACT THULE TOLL-FREE AT 1-800-238-2388.
What owners reported
Newest filings
Air BagsFire
Filed Jul 31, 201454,000 milesMI
TL* THE CONTACT OWNS A 2009 SUBARU OUTBACK. THE CONTACT STATED THAT THE DOME LIGHT WAS BURNED AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
EngineFire
Filed Feb 26, 201435,000 milesDE
SUBARU OUTBACK SPORTS 2009 MODEL, WITH NO PRIOR HISTORY PROBLEM EXCEPT THAT SUBARU RECALLED AN ELECTRONIC BOARD AND IT WAS REPLACED BY SUBARU DEALER. JUST GOT OFF THE HIGHWAY, COMING FROM THE AIRPORT, SMELLED SOMETHING BURNING LIKE WOOD. OPENED THE WINDOW TO MAKE SURE IT IS NOT OUR CAR. SMELL WAS STILL THERE. PULLED OFF THE ROAD. CHECK ENGINE LIGHT WENT ON, LOTS OF SMOKE FROM HOOD AFTER ONE SECOND THE FIRE STARTED ENGULFING THE HOOD. MY HUSBAND AND I JUMPED OUT OF THE CAR OF FEAR OF AN EXPLOSION AND CALLED 911 RIGHT AWAY. WITHIN 7 MINUTES ABOUT THE CAR WAS COMPLETELY BURNT. FIRE DEPARTMENT CAME WITHIN 10 MINUTES WHILE CAR WAS STILL BURNING., LOST SOME ELECTRONIC GADGETS, CAMERA, TABLET, 2 GPS, ETC., AND SOME CLOTHING AND ODDS AND ENDS BUT EVERYONE WAS SAFE. . THE WOMEN FROM THE CLAIM DEPARTMENT SAID THAT SHE ALSO HAD CALL ABOUT A FIRE IN A SUBARU COMING FROM THE AIRPORT LIKE US. SHE DID NOT WANT TO SAY ANYMORE SINCE SHE ACCIDENTALLY SAID IT. SUBARU REFUSE TO INVESTIGATE THE FIRE UNLESS I PUT A CLAIM AGAINST THEM. *TR
Exterior Lighting
Filed Jan 25, 201440,000 milesOR
THIS IS THE 4TH HEADLAMP WE HAVE REPLACED WITHIN 12 MONTHS. WE HAVE TRIED PIAA'S, SILVER STAR'S...ALL HAVE THE SAME LIFE SPAN OF APPROX. 3-4 MONTHS...THIS HAS BECOME EXPENSIVE, A SAFETY HAZARD, AND A NUISANCE. *TR
Tires
Filed Nov 14, 201392,603 milesOH
ON NOVEMBER 13, 2013 I WAS DRIVING ON ST RT 52 HEADING EAST IN NEW RICHMOND, OHIO AT A SPEED NOT LESS THAT 50 AND NOT GREATER THAN 60 MPH. AT APPROXIMATELY 12:00 NOON MY DRIVER-SIDE REAR TIRE COMPLETELY SEPARATED FROM THE TIRE WALL--LUCKILY THIS DID NOT HAPPEN TO ANY OF THE FRONT TIRE OTHERWISE I MIGHT HAVE BEEN KILLED. *TR
Power Train › Manual Transmission
Filed Sep 6, 20106,000 milesNM
MY 2009 SUBARU IMPREZA OUTBACK SPORT. FAILURE OF BEARINGS IN 5-SPEED MANUAL TRANSMISSION 6 MONTHS AFTER PURCHASE OF VEHICLE. MADE OPERATION OF VEHICLE DANGEROUS, AND REQUIRES ENTIRE REBUILD OF TRANSMISSION, TAKING 3 WEEKS. *TR
Power Train › Manual Transmission
Filed Feb 25, 201010,841 milesNY
A RETAINING RING IN THE CENTER DIFFERENTIAL ASSEMBLY FAILED, CAUSING GEAR DAMAGE AND REQUIRING THE REPLACEMENT OF THE CENTER DIFFERENTIAL ASSEMBLY AN ALL OF THE BEARINGS IN THE TRANSMISSION. THIS WAS COVERED BY WARRANTY REPAIR BUT WAS A CONCERNING FAILURE AT THIS LOW MILEAGE. I HAVE HEARD OTHER REPORTS OF SUBARU OWNERS HAVING SIMILAR PROBLEMS. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 2, 2009. Source: NHTSA Office of Defects Investigation.