EVER SINCE THE BEGINNING OF THIS YEAR, ALL WARNING LIGHTS AND EYE SIGHT HAVE COME UP ON THE DISPLAY SCREEN EVERY 2-3 WEEKS. TWICE IT'S GIVEN THE CODE THAT SOMETHING IS BLOCKING THE SHUTTERS. TRIED CLEARING SHUTTERS, BUT NO SUCCESS. TRIED REPLACING ASSEMBLY; STILL DIDN'T WORK. FIRST TIME IT HAPPENED, CAR WAS STATIONARY. NEXT 3 TIMES, CAR WAS IN MOTION. ALSO TRIED RE-SETTING COMPUTER SYSTEM, BUT WARNING LIGHTS AND EYE SIGHT WOULD COME ON AGAIN IN 2-3 WEEKS. MUST BE A DESIGN FLAW SOMEWHERE TO HAVE THIS HAPPEN FOUR TIMES, EVEN AFTER REPLACING ASSEMBLY! MOST RECENT OCCURRENCE WAS ON 1 MARCH 2020. THIS SHOULD NOT BE HAPPENING IN A NEW VEHICLE!
2019 Subaru Legacy complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →
WHILE DRIVING MY WINDSHIELD CRACK. NOTHING HIT IT. IT JUST BROKE WHEN I DROVE OVER A BUMP IN THE ROAD. ON A COUNTRY HIGHWAY.
DEFECTIVE WINDSHILED - REPLACED BY SAFELITE -555 N MCLEAN BLVD ELGIN,IL ON AUGUST 16TH.2019 CAR WAS LEASED ON APRIL 16TH.2019 AS BRAND NEW. COST TO REPLACE WAS $539.04. CAR WAS STATIONARY WHEN I SPOTTED DEFECTIVE WINDSHIELD.
CRACKED WIDSHEILD A PEEBLE HIT IT AND WITHIN A COUPLE OF DAYS I HAD TO GET A WINDSHIELD
TL* THE CONTACT OWNS A 2019 SUBARU LEGACY. THE CONTACT STATED THAT WHILE PARKED IN THE DRIVEWAY OF THE RESIDENCE, THE WINDSHIELD CRACKED WITHOUT BEING STRUCK BY A FOREIGN OBJECT. THE CONTACT STATED THAT THE WINDSHIELD CRACKED IN THREE SEPARATE PLACES WHILE PARKED AT THE RESIDENCE. THE VEHICLE WAS TAKEN TO (ST J AUTO BUICK GMC 500 MEMORIAL DR, ST JOHNSBURY, VT 05819 (802) 748-1355) WHERE IT WAS INSPECTED AND REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER (WHITE RIVER TOYOTA 303 SYKES MOUNTAIN AVE, WHITE RIVER JUNCTION, VT 05001 (802) 299-2800) WHO ALSO REPAIRED THE WINDSHIELD. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE THE FAILURE MILEAGE WAS APPROXIMATELY 12,663.
I'LL BE REPLACING MY WINDSHIELD FOR THE SECOND TIME WITHIN A YEAR TOMORROW AND HAVING IT REPAIRED OVERALL FOR THE THIRD TIME WITHIN A YEAR. THE FIRST REPLACEMENT WAS DUE TO A SMALL PEBBLE KICKING UP FROM THE HIGHWAY CAUSING A SMALL STAR CRACK IN MY LINE OF SIGHT FORCING A REPLACEMENT BECAUSE THE PATCH STILL CAUSED LINE OF SIGHT ISSUES. LESS THAN A MONTH LATER ANOTHER SMALL PEBBLE CAUSED A SECOND CRACK. THIS TIME A PATCH WAS FINE AND LUCKILY WAS FREE. THIS MORNING I CAME OUT TO MY CAR, WHICH HAD BEEN PARKED ALL WEEKEND, AND WHEN I GOT IN SAW THAT THERE IS A LONG J SHAPED CRACK STARTING FROM THE TOP OF THE WINDSHIELD NEAR THE PASSENGER SIDE EYESIGHT CAMERA GOING ALL THE WAY DOWN AND AROUND THE DOT MATRIX PATTERN THAT COMES DOWN THE WINDSHIELD NEAR THE REAR VIEW MIRROR. THESE WINDSHIELDS ARE TERRIBLE AND I'VE NEVER HAD AN ISSUE WITH A WINDSHIELD BEFORE OWNING A SUBARU. IT'S UNFORTUNATE BECAUSE THE REST OF THE CAR IS GREAT. IF YOU'RE GOING TO BUY A SUBARU PROBABLY PREPARE FOR AN ANNUAL WINDSHIELD REPLACEMENT AND GET READY FOR THAT DEDUCTIBLE.
WHILE COMMUTING FROM PUEBLO COLORADO TO COLORADO SPRINGS ONE MORNING MY WINDSHIELD SLOWLY STARTED TO CRACK. I DROVE HOME TO PUEBLO ABOUT 12 HOURS LATER AND BY THEN THE SMALL CRACK SPREAD ACROSS THE ENTIRE WINDSHIELD. I ASSUMED THE COLD AIR IS WHY IT CRACKED.
WE PURCHASED THE CAR IN SEPTEMBER 2018 AND IN COLD WEATHER WE ARE UNABLE TO OPEN THE GAS TANK . WE , AND OTHER PEOPLE, HAVE TAKEN THE CAR TO THE DEALER, NOTHING HAS BEEN DONE . THE DEALERSHIP CALLED THIS A"DESIGN FLAW".
THE WINDSHIELD ON OUR 2019 SUBARU LEGACY CRACKED ON SATURDAY 12/21/2019. THERE WASN'T ANY CRACK IN THE MORNING WHEN I DROVE TO THE OFFICE. THE CAR WAS PARKED AT A COVERED PARKING SPOT THE WHOLE DAY. IN THE EVENING, I NOTICED A CRACK ON THE DRIVER'S SIDE WHILE I WAS DRIVING BACK. THERE WAS NO IMPACT ON THE WINDSHIELD WITH PEBBLE ETC WHILE DRIVING DURING THE DAY. WHEN I RESEARCHED ONLINE, I FOUND OUT THAT MANY PEOPLE ARE NOTICING THEIR 2017-2019 SUBARU CAR WINDSHIELDS ARE CRACKING LIKE MINE. SO I AM BRINGING THIS TO YOUR ATTENTION. I HAVE TO PAY $500 DEDUCTIBLE TO MY INSURANCE THIS WEEK AND GET IT REPLACED.
I HAD THE CAR LESS THAN A MONTH AND GOT HOME FROM WORK, PARKED THE CAR IN THE GARAGE AND EVERYTHING WAS FINE, THE VERY NEXT MORNING WHEN I WENT OUT TO GET IN MY CAR THE WINDSHIELD HAD A HUGE CRACK IN IT. I GOT THE WINDSHIELD REPLACED AND IN LESS THAN A MONTH THE WINDSHIELD CRACKED AGAIN.
I HAD 4,000 MILES GOODYEAR EAGLE LS2 TIRES WHEN I EXPERIENCED A SIDEWALK BLOWOUT ON THE EXPRESSWAY IN ANOTHER STATE. WE HAD TO HAVE IT REPLACED WHILE TRAVELING. THE REPAIR SHOP SAID IT WAS SUSPECT SINCE THERE WASN'T A FOREIGN OBJECT OR PUNCTURE, IT WAS JUST THE SIDEWALL THAT BLEW OUT. THERE WERE NO POTHOLES AROUND. FAST FORWARD 5 MONTHS AND ANOTHER TIRE DEVELOPED A BULGE IN THE SIDEWALL. I HAPPENED TO NOTICE IT WHEN I WAS AT THE GAS STATION. LUCKILY IT DIDN'T BLOW OUT. I HAVE NEVER EXPERIENCED ANY TIRE EVER BLOWING OUT OR BULGING IN ALL THE MILES I DRIVE. I'M ON THE ROAD ALMOST EVERY DAY FOR MY SALES JOB. TO ME THIS SEEMS LIKE A QUALITY ISSUE. I STILL HAVE THE SECOND TIRE IF YOU WOULD LIKE TO LOOK AT IT. THE AUTHORIZED DEALER I TOOK IT TO COULDN'T BE BOTHERED WITH A WARRANTY ISSUE. THERE WAS NO DAMAGE TO MY WHEEL AT ALL AND I DIDN'T HIT A POTHOLE OR ROAD DEBRIS.
I PURCHASED A BRAND NEW 2019 SUBARU LEGACY 3.6R LIMITED AND 3 MONTHS LATER WITH APPROXIMATELY 900 TOTAL MILES THE BATTERY DIED TWICE WHILE PARKED.
TL* THE CONTACT OWNS A 2019 SUBARU LEGACY. THE CONTACT WAS UNABLE TO ADJUST THE SIDE MIRRORS TO VIEW THE BLINDSPOTS. THE MIRRORS FAILED TO ADJUST TO A 15 DEGREE ANGLE TO VIEW THE BLINDSPOTS. THE VEHICLE WAS TAKEN TO HENDRICK SUBARU SOUTHPOINT (200 KENTINGTON DR, DURHAM, NC 27713) WERE THE FAILURE WAS UNABLE TO BE DIAGNOSED OR REPAIRED. THE CONTACT READ ARTICLES THAT STATED THAT THE SIDEVIEW MIRRORS SHOULD BE ABLE TO ADJUST TO SEE INTO THE BLINDSPOTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 175. *BF *TR
I'VE OWNED MY 2019 SUBARU LEGACY FOR EXACTLY ONE MONTH. YESTERDAY, WHILE DRIVING ON ROUTE 13 IN DELAWARE, I SAW A CRACK SPREAD FROM THE OUTSIDE RIGHT SIDE OF THE WINDSHIELD ON THE PASSENGER SIDE OF THE CARD AND SPREAD FOR ABOUT 15 INCHES SORT OF IN THE SHAPE OF AN "S". NEITHER MYSELF NOR THE PASSENGER SITTING IN THE FRONT SEAT HEARD ANYTHING HIT THE CAR NOR DID WE SEE ANYTHING. I TOOK THE CAR TO THE SUBARU DEALERSHIP THIS MORNING AND I WAS TOLD THAT SOMETHING VERY TINY HIT THE WINDSHIELD. HOW COULD SOMETHING THAT TINY CAUSE THAT KIND OF DAMAGE? I AM STILL UNABLE TO SEE THE IMPACT. THE SUBARU WINDSHIELDS MUST BE PAPER THIN. I WAS INFORMED BY THE SERVICE CLERK THAT THERE WAS NOTHING THAT SUBARU COULD DO TO HELP. I AM EXTREMELY DISAPPOINTED IN THEIR RESPONSE.
TL* THE CONTACT OWNS A 2019 SUBARU LEGACY. WHEN THE VEHICLE WAS STARTED, THE "CHECK MOTOR ENGINE" AND TWO OTHER UNKNOWN INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO KEARNY MESA SUBARU (858-278-7100, LOCATED AT 4797 CONVOY ST, SAN DIEGO, CA 92111) WHERE THE COMPUTER SYSTEM WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT NOT TO WORRY ABOUT THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 60.
TL* THE CONTACT OWNS A 2019 SUBARU LEGACY. WHILE DRIVING 30 MPH, THE STEERING WHEEL TURNED ON ITS OWN TO THE LEFT. THE CONTACT MANAGED TO REGAIN CONTROL OF THE STEERING WHEEL WITH NO ISSUE. ON ANOTHER OCCASION, WHILE DRIVING 45 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL MADE A SHARP LEFT TURN AND BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED ON BOTH OCCASIONS. THE VEHICLE WAS TAKEN TO PUTNAM SUBARU (LOCATED AT 85 CALIFORNIA DR, BURLINGAME, CA 94010, (888) 697-0962), BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE CONTINUED AND MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 2,400.
I HAVE BOUGHT MY CARE ON 04/08/2019 AND SINCE THEN THE WINDSHIELD IS BROKEN TWO TIMES ON THE HIGHWAY . THE FIRST TIME JUST TWO WEEKS AFTER PURCHASING WHEN COMMUTING FROM WORK TO HOME ON HIGHWAY 99 I FELT A SMALL ROCK HIT THE WINDSHIELD WHICH CRACK STARTED TO GROW AFTER 10-15 MINUTES AND GREW TO THE SIZE OF FOUR TIMES GREATER THAN DOLLAR BILL WHEN WAS REPLACED.THE SECOND TIME I DIDN'T EVEN FELT ANYTHING BUT WHEN I GOT HOME AFTER A LONG DRIVE I REALIZED A CRACK WHICH GREW FAST. I FEEL LIKE THE QUALITY OF WINDSHIELD IS SO LOW THAT EVEN WITH A SMALL ROCK IT STARTS CRACKING . AT LEAST IT SHOULD STAY LIKE A CHIP IN THE BEGINNING.
WHAT WE NOTICE IS A CHANGE IN RESPONSE OF THE STEERING IN SOME SITUATIONS. COMING 'OFF-CENTER' THERE IS A SLIGHT CHANGE IN STEERING FEEL AND RESPONSE ' ALMOST AS IF IT HAS A DEAD SPOT 'ON-CENTER'. ADDITIONALLY, I HAVE NOTED A CHANGE IN RESPONSE AT HIGHWAY SPEED ENTERING AND EXITING CURVES. PARTICULARLY, THE STEERING HAS A NICE 'WEIGHTED' FEEL ENTERING AND MAINTAINING THROUGH THE CORNER, BUT JUST AS ONE BEGINS TO UNWIND THE STEERING AS THE ROAD STRAIGHTENS, THE STEERING CHANGES FEEL AND RESPONSE REQUIRING AN UNEXPECTED ADJUSTMENT. THE CAR SEEMS TO WANT TO TURN MORE AGGRESSIVELY INTO THE CORNER AS I BEGIN TO UNWIND THE STEERING. BOTH OF THESE RESPONSES SEEM TO BE MORE NOTICEABLE AT HIGHWAY SPEEDS. ONE MUST IMMEDIATELY CORRECT THE DIRECTION TRAVEL BY EITHER TURNING MORE INTO THE CURVE OR OUT OF THE CURVE. IN EITHER CASE, THE CAR RESPONDS AND THE NON-LINEARITY MOMENTARILY DISAPPERS
DRIVING ON AN OVERPASS AT 45 MPH, HEARD A POP AND SAW THE WINDSHIELD CRACK IT FRONT OF ME. IT STARTED AT THE BOTTOM RUNNING UPWARD THE TO THE RIGHT. THIS HAPPENED BEFORE ON 03/06/2019 AT 3,300 MILES AND NOW AGAIN 09/09/2019 AT 5,174 MILES. HAVE RESEARCHED AND DISCOVERED MANY EXAMPLES OF THE ISSUES INCLUDING PAST CLASS ACTION LAWSUIT.
ABOUT TWO WEEKS AFTER PURCHASING A 2019 SUBARU LEGACY, I WAS DRIVING ON A HIGHWAY IN HEAVY TRAFFIC WHEN SUDDENLY, FOR NO APPARENT REASON, THE SPEED OF MY VEHICLE WAS NO LONGER UNDER MY CONTROL. I WAS IN A PANIC FOR MY SAFETY AND LIFE! AFTER A FEW SECONDS OF THIS LOSS IN SPEED CONTROL, I EITHER APPLIED MY BRAKE OR ACCELERATOR (I AM NOT SURE WHICH) AND I REGAINED CONTROL OF MY CAR'S SPEED. A FEW MINUTES LATER, I NOTICED A NUMBER OF ICONS ON MY SCREEN THAT WERE STRANGE TO ME AT THE TIME. READING THE OWNER'S MANUAL DAYS LATER, I LEARNED THAT THE ICONS REPRESENTED THAT THE CRUISE CONTROL WAS IN EFFECT. THERE ARE MANY BUTTONS CLOSE TO THE STEERING WHEEL. I MUST HAVE INADVERTENTLY PRESSED THE BUTTON TO ACTIVATE CRUISE CONTROL. THIS COULD HAPPEN AGAIN BY ACCIDENT BECAUSE THESE CONTROLS ARE SO CLOSE TO THE STEERING WHEEL. EVEN THOUGH I KNOW WHAT HAPPENED, I COULD STILL ACCIDENTALLY PRESS THE BUTTON AGAIN AND POTENTIALLY COULD CAUSE GREAT INJURY OR EVEN DEATH! I WANT THIS FAULT CORRECTED ON MY VEHICLE BEFORE I OR SOMEONE ELSE GETS HURT! *TR *JS
WINDSHIELD CRACK ON THE PASSENGER SIDE STARTING FROM THE BOTTOM AT THE WIPER HEATER UPWARD AND AT AN ANGLE TOWARD THE MIRROR AREA. PARKED THE VEHICLE IN THE GARAGE, NO CRACK VISIBLE AND THE NEXT MORNING THE CRACK WAS VISIBLE UPON BACKING OUT OF THE GARAGE.
THE VEHICLE IS LESS THAN ONE MONTH OLD AND IT WAS FOUND ONE MORNING WITH AN 8 INCH CRACK IN THE WINDSHIELD. THERE WAS NO IMPACT MADE ON THE WINDSHIELD. THE CRACK IS COMING FROM THE BOTTOM LEFT CORNER AND GOES TOWARDS THE CENTER.
MY CAR IS 2 WEEKS OLD. I USED THE DEFROSTER ON SATURDAY NIGHT AND ON SUNDAY MORNING THERE WAS A CRACK ON MY WINDSHIELD FROM THE BOTTOM CENTER. UP AND TO THE PASSENGER'S SIDE. I DO NOT HEAR A STONE HIT MY WINDSHIELD WHILE DRIVING. SUBARU SAID IT WAS A STONE AND IS CHARGING ME OVER $700.00 TO REPLACE IT. I HAVE BEEN DRIVING FOR MANY YEARS AND HAVE NEVER GOTTEN A CRACK LIKE THIS. I BELIEVE IT IS A FAULTY WINDSHIELD THAT CRACKED WITH THE CHANGE IN TEMPERATURE.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2019 Subaru Legacy → · Every Legacy year → · How the figures are calculated →