THE CHECK ENGINE LIGHT HAS BEEN GOING ON IN MY 2017 SUBARU LEGACY WITH ONLY 8,000 MILES & STILL UNDER WARRANTY. ON JUNE 18TH WE LEFT HOUSTON FOR SOUTH DAKOTA WITH ASSURANCE FROM THE DEALERSHIP THAT AS LONG AS THE LIGHT WAS NOT FLASHING THE CAR WAS SAFE TO DRIVE. ON THE 2ND DAY OF OUR TRIP THE CHECK ENGINE LIGHT STAYED ON CONSTANTLY & WE WERE NOT UNABLE TO USE OUR CRUISE CONTROL. WE HAD THE CAR DIAGNOSED & REPAIRED IN RAPID CITY, SD. AT COURTESY SUBARU. IT WAS DIAGNOSED AS A WIRING HARNESS. IT WOULD TAKE 1500 HOURS TO REPAIR. THE VEHICLE WAS TORN COMPLETELY APART. I HAVE ATTACHED PHOTOS. SUBARU REPAIRED THE VEHICLE BUT SINCE THEN THE VEHICLE IS NOT THE SAME. THE USB OUTLET DOESN'T WORK ANYMORE. THE CAR LINER AND WIRING IS SHOWING IN PLACES THAT IT WASN'T BEFORE. THERE ARE SCRATCHES ON THE VEHICLE THAT WEREN'T THERE BEFORE AND LINING IN THE TRUCK ISN'T ATTACHED. I HAVE LOST ALL TRUST IN THE VEHICLE. WHAT HAPPENS IF 1 YEAR, OR ANYTIME IN THE FUTURE THE VEHICLE'S ELECTRICAL SYSTEM FAILS OR WORSE CATCHES FIRE? I CONTACTED SUBARU REQUESTING A BUY OUT OR TRADE IN OPTION. THEY HAVE REFUSED ONLY TO OFFER A 5 YEAR, 60,000 MILE WARRANTY. I DO NOT WANT THE VEHICLE & WILL SELL IT SO I ASKED THE DEALERSHIP IF RUNNING A CARFAX WOULD SHOW THE WIRING ISSUE & THEY SAID YES. THAT INFORMATION WILL LESSEN THE VALUE OF THE VEHICLE AS A TRADE IN BUT I WILL NOT SELL THIS VEHICLE TO A PRIVATE PARTY WITH THE ISSUES AND I WILL NOT KEEP IT KNOWING THAT SOMETHING ELSE COULD GO AWRY. I ONLY WANT TO BE TRE
2017 Subaru Legacy complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
GAS CAP DOESN'T OPEN. I DECIDED TO BUY THIS CAR LAST YEAR BECAUSE ANOTHER LEGACY CAR HAD THE SAME REPAIR SHOWING ON ITS CARFAX. AND NOW I HAVE THE PROBLEM WITH THIS CAR. THE REP SAID TODAY THAT THEY HAD ANOTHER CAR TO REPAIR FOR THE SAME ISSUE.
IN A PARKING LOT IN A STATIONARY POSITION I SHIFTED INTO PARK AND WAS NOT ABLE TO REMOVE THE KEY FROM THE IGNITION; IT HAPPENED AGAIN THE SAME DAY IN MY GARAGE.
I HAD AN ACCIDENT WITH MY 2017 SUBARU LEGACY AND INITIALLY SAW A DEER TO MY LEFT AND TRIED TO STEER SLIGHTLY RIGHT. NEXT THING I KNOW THE COPS ARE THERE AND TOOK ME TO HOSPITAL. THEY SAID THE CAR WENT OVER AN EMBANKMENT. IT HAD MASSIVE DAMAGE AND AFTER TWO MONTHS IN SHOP, STILL PULLS TO THE RIGHT. I NEVER RECEIVED A RECALL ON THIS CAR BUT IT WAS SENDING ME MESSAGES THROUGH STARLINK SAYING THERE WAS A POWER STEERING PROBLEM. I WILL TRY TO ATTACH THAT SCREEN SHOT. ALSO THE DEALER THAT SOLD US THE CAR HAS BEEN NO HELP AT ALL. THE CAR WAS DRIVING AND IN MOTION. NO AIR BAGS DEPLOYED EITHER.
PRE-COLLISION SYSTEM ACTIVATED ON HIGHWAY WITH NO IMMINENT THREAT OF A COLLISION. THIS CAUSED BY TO ABRUPTLY STOP WITH ME BIENG REAR ENDED.
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
PASSENGER SIDE MIRROR HOUSING IS MELTING, MOST LIKELY COMING FROM HEATED MIRROR DEFAULT. SUBARU HAD A RECALL IN 2013 FOR SIMILAR ISSUE.
I NOTICED 1 OF THE ORIGINAL TIRES THAT CAME ON MY NEW SUBARU LEGACY HAD A SIDEWALL BULGE. WHEN LOOKING AT THE WHEEL YOU COULD NOT SEE ANY MAKES TO INDICATE I HIT A POT HOLE OR CURB. ABOUT A MONTH LATER I NOTICED ANOTHER TIRE HAD THE SAME ISSUE. THE DEALERSHIP LOOKED AT THE FIRST TIRE AND OFFERED TO REPLACE IT FOR FREE SINCE IT WAS UNDER WARRANTY WHEN I REPORTED IT. UNFORTUNATELY WHEN I SAW THE SECOND TIRE THE WARRANTY HAD LAPSED. WHILE WAITING FOR THE TIRES TO COME IN I DID NOTICE ONE OF THE BULGES HAD DOUBLED IN SIZE. IN THE TIME I SAW IT FOR THE FIRST TIME AND REPLACING IT I PUT NO MORE THAN 300 MILES ON THE CAR.
NEW 2017 SUBARU LEGACY WAS BOUGHT IN MAY 2017. WITH IN A MONTH, WINDSHIELD CRACKED WHEN THE CAR WAS STATIONARY IN A SHOPPING MALL PARKING LOT. DEALER DID NOT COVER STATING IT WAS ROCK HIT. IT GOT FIXED WITH INSURANCE CLAIM. AFTER FIXING IT, THE SAME DAY EVENING IN THE OFFICE PARKING LOT, IT CRACKED AT THE SAME SPOT. WITH COURTESY OF THE THE REPAIRER IT WAS CHANGED WITH WARRANTY. NOW, EXACTLY AFTER ONE YEAR, WHILE DRIVING ON THE HIGHWAY, HEARD LOUD NOISE AS IF MY TIRE GOT BURST. WHILE LOOK AROUND I SAW THE WINDSHIELD CRACK AT THE SAME SPOT. IT CAN NOT BE COINCIDENT TO HAPPEN 3 CRACKS AT THE SAME SPOT.
THE STEERING HAS NO RESISTANCE TO INPUT FROM THE ROAD OR CROSSWIND, HEAVY/SLUSHY SNOW, ETC. YOU HAVE TO STEER INTO A CROSSWIND AND AS SOON AS THE WIND IS GONE, THE CAR VEERS. THIS HAPPENS WITH THE WIND GIVEN OFF WHILE PASSING THE FRONT OF A SEMI TRUCK OR OTHER LARGE COMMERCIAL TRUCK. THE STEERING IS VERY EASY FOR THE DRIVER BUT HAS NO "FEEL". IT NEEDS MORE WEIGHT TO RESIST OUTSIDE FORCES. I'VE HAD IT TO THE DEALER AND THEY ALIGNED IT BUT THE PROBLEM PERSISTS. THEY SAY IT IS INHERENT TO THE DESIGN OF THE CAR. THIS OCCURS REGULARLY. IT ALSO SEEMS TO PERPETUALLY UNDERSTEER GOING INTO SWEEPING CURVES ON A HIGHWAY OR STATE ROUTE. YOU START STEERING BUT ENTER THE CURVE STRAIGHT BEFORE THE STEERING STARTS TO WORK. IT RESULTS IN A JERKY EXPERIENCE.
THIS CAR HAVE VERY ANNOYING WIND NOISE COMING FROM TOP OF BOTH SIDE WINDOW (AROUND B PILLAR) WHEN SPEED OVER 40MPH. AND I WENT TO DEALER TWICE TRY TO FIX THIS ISSUE, BUT THEY SAID TSB 12-185-15R CAN ONLY APPLY TO 15-16 YEAR MODELS, NOT FOR 17 YEAR MODEL. BUT THIS IS EXACTLY SAME PROBLEM ON THE EXACT SAME CAR.. THIS ISSUE WILL CAUSE DISTRACTED WHEN DRIVING IN HIGH SPEED!!!
WINDSHEILD- THE MATERIALS USED FOR THE WINDSHIELD IN THIS VEHICLE ARE SUBSTANDARD. I LEASED THE VEHICLE ON 4/18/2017 AND IT IS NOW 10/24/2017 AND MY WINDSHEILD HAS CRACKED TWICE. THE FIRST TIME IT CRACKED I HAD IT REPLACED RIGHT AWAY. THIS TIME I DECIDED TO WAIT A WEEK OR SO TO SEE IF IT WOULD CONTINUE TO HAVE ISSUES THE WINDSHIELD HAS NOW CRACKED IN THREE DIFFERENT PLACES. I HAVE NOT CHANGED MY DRIVING HABITS AND MY PREVIOUS VEHICLES HAVE NEVER HAD THIS ISSUE. I DID SOME ONLINE RESEARCH AND SPOKE TO SOME OTHER SUBARU OWNERS AND THIS IS A KNOWN ISSUE WITH NEWER OUTBACKS AND LEGACY MODELS. IT IS UNACCEPTABLE FOR SUBARU TO SELL THESE OBVIOUSLY FAULTY WINDSHIELDS TO THE PUBLIC I HAVE MADE COMPLAINTS TO THE SUBARU DEALER AND I JUST GET THE RESPONSE THAT THERE IS NOTHING THEY CAN DO EXCEPT REPLACE THE WINDSHIELD AT FULL RETAIL COST.
HAD A FRONTAL IMPACT HITTING A DEER IN CENTER OF FRONT GRILL AT 45-50 MPH. DURING IMPACT STEERING WHEEL AIRBAG DEPLOYED AND ALL SIDE IMPACT AIRBAGS DEPLOYED. PASSENGER SIDE DID NOT DEPLOY. CANNOT GET ANSWER AS TO WHY...SIDE IMPACT AIRBAGS DEPLOYED?? SUBARU DEALER SAID THEY WILL ONLY DEPLOY WHEN YOU HAVE A ROLL OVER OR SIDE IMPACT. MECHANIC STATED THAT NONE OF THE SENSORS WERE EFFECTED AND NONE OF THE AIRBAGS SHOULD HAVE DEPLOYED.
HELLO, I HAVE NOTICED AN ISSUE WITH 2017 SUBARU LEGACY WINDSHEILDS. WHEN THE OUTSIDE TEMPERATURE IS ABOVE 88F AND THE "AUTO" CLIMATE CONTROL IS SET TO 68C THE DIFFERENCE IN THE TEMPERATURE BETWEEN THE OUTSIDE AIR, AND THE COOLING INSIDE AIR DRAMATICALLY INCREASES THE WEAKNESS AND BRITTLENESS OF THE WINDSHEILD, SUCH THAT WHEN SOMETHING HITS IT, IT ALMOST INSTANTANEOUSLY CRACKS MORE THAN 7-8 INCHES IN LENGTH. I AM NIW HAVING MY SECOND WINDSHEILD REPLACED IN THE LAST 2 MONTHS BECAUSE OF THIS ISSUE. BOTH TIMES I WAS DOING ABOUT 70MI/HR ON I-94...I KNOW WINDSHEILDS CRACK WHEN SOMETHING HITS THEM, BUT THIS WAS DIFFERENT THE STRIKE WAS BARELY NOTICEABLE, SOMETHING THAT IF CONDITIONS WERE COOLER OR THE TEMPERATURE EQUALIZED, I DONT THINK THE THERMODYNAMICS WOULD BE RIGHT FOR. THANKS, CHRIS
TL* THE CONTACT OWNS A 2017 SUBARU LEGACY. WHILE PARKING THE VEHICLE, THE CONTACT RELEASED HER FOOT FROM THE ACCELERATOR PEDAL AND THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE FAILURE OCCURRED WITHOUT WARNING. AS A RESULT, THE VEHICLE ACCELERATED UP A HILL AND CRASHED INTO A WALL. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 300.
TL* THE CONTACT OWNS A 2017 SUBARU LEGACY. WHILE DEPRESSING THE BRAKE PEDAL AND COMING TO A COMPLETE STOP, THE ENGINE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND IT OPERATED NORMALLY; HOWEVER, THE FAILURE LATER OCCURRED SEVERAL TIMES. THE DEALER PERFORMED DIAGNOSTIC AND FUEL TESTING, WHICH PRODUCED A CODE OF P1603 AND A GOOD FUEL READING; HOWEVER, THE CONTACT WAS ADVISED TO USE A DIFFERENT FUEL STATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 800.
AFTER PURCHASING MY VEHICLE IN NOVEMBER, MY STEERING FELT OFF IN DECEMBER. A COUPLE WEEKS LATER MY TIRE PRESSURE LIGHT CAME ON. I TOOK MY CAR IN FOR SERVICE AND THERE WAS A NAIL IN MY TIRE. SUBARU REPAIRED THE TIRED. UPON LEAVING SUBARU, STEERING CONTINUED TO FEEL OFF . PULLING TO ONE SIDE CONSTANTLY. I TOOK THE CAR IN TO SUBARU AGAIN FOR A WHEEL ALIGNMENT ON JANUARY 23RD. THEY CONFIRMED IT WAS OUT OF ALIGNMENT AND FIXED IT. THE CAR DROVE GREAT FOR 2 WEEKS AND AGAIN IT IS OFF. CAR IS EXTREMELY HARD TO KEEP IN THE LANE; IF IT IS WINDY IT IS EVEN WORSE. NO MATTER IF I AM GOING UNDER 30 OR ON THE HIGHWAY. THE STEERING WHEEL DOES NOT ALIGN WITH THE WHEELS AGAIN. I HAVE DRIVEN THE SAME ROUTE TO WORK EACH DAY M-F FOR 5 YEARS. THERE ARE NO POT HOLES. IT IS A SHORT COMMUTE HOWEVER I AM STARTING TO FEEL UNSAFE DRIVING. DO I TAKE IN THE CAR AGAIN? I LOVE THE CAR BUT EITHER THE TIRE IS BAD OR THE ALIGNMENT/STEERING IS BAD.
SUNROOF GLASS SPONTANEOUSLY BROKE WHILE DRIVING ON A TWO LANE DIVIDED HIGHWAY. THERE WERE NO OTHER VEHICLES AROUND WHEN THIS HAPPENED. THIS CAUSED GLASS TO FALL DOWN ONTO ALL THE PASSENGERS IN THE VEHICLE. *TR
TWO WEEK OLD VEHICLE WITH 980 MILES. THIS PROBLEM HAS OCCURRED SINCE DELIVERY. THE BRAKES ARE SOFT AND GO ALL THE WAY TO THE FLOOR WITH NO FURTHER PEDAL TRAVEL AFTER COMING TO A COMPLETE STOP. THIS IS REPEATABLE AND OCCURS EVERY TIME YOU COME TO A COMPLETE STOP AT A LIGHT OR STOP SIGN AND MAINTAIN THE PRESSURE ON THE BRAKE PEDAL. THE PEDAL WILL SLOWLY SINK TO THE FLOOR IF PRESSURE IS MAINTAINED. SUBARU OF AMERICA IS AWARE OF THIS ISSUE AND IS UNABLE TO FIX PROBLEM AT THIS TIME. THEY HAVE ASSIGNED A CASE NUMBER TO MY ISSUE WITH THIS VEHICLE AND ARE WORKING ON IT. THIS ISSUE APPARENTLY AFFECTS OTHER 2017 SUBARU VEHICLES. ONE DEALER TECHNICIAN, AFTER VERBALLY STATING THEY FELT WHAT I FELT WITH THE BRAKE PEDAL, FOUND THAT OTHER 2017S DID THE SAME THING SO WROTE "NO PROBLEM FOUND" ON THE WORK ORDER. ANOTHER SUBARU DEALER ALSO WITNESSED THE PROBLEM AND WROTE ON THE WORK ORDER THAT THE BRAKES FELT NORMAL UNTIL COMING TO A FULL STOP AND THE PEDAL WENT TO THE FLOOR. THEY THEN STATED TWO OTHER 2017S ON THE LOT DID THE SAME THING. I CONSIDER THIS A SERIOUS SAFETY ISSUE AND DO NOT FEEL SAFE DRIVING THIS VEHICLE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2017 Subaru Legacy → · Every Legacy year → · How the figures are calculated →