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2014 Subaru Legacy complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Seats
Filed Aug 27, 20149,000 milesNH

THE MECHANICAL ADJUSTMENT FOR THE UPPER SEAT BACK DOES NOT ENGAGE PROPERLY. IT REQUIRES THE DRIVER TO PULL THE SEAT-BACK FORWARD TO ENGAGE, OTHERWISE THE HANDLE WILL REMAIN THE UP POSITION. THE DEALER REPLACED THE SEAT UNDER WARRANTY, BUT IT DID NOT FIX THE PROBLEM. THE DEVICE MANAGER STATED THAT THE MECHANICAL SEATS HAVE THAT ISSUE ON SEVERAL OF THEIR VEHICLES, INCLUDING DIFFERENT YEARS. IF IN AN ACCIDENT AND THE SEAT IS NOT ENGAGED PROPERLY IT COULD RESULT IN INJURY. *TR

Visibility
Filed Jul 3, 201420 milesCT

TL* THE CONTACT OWNS A 2014 SUBARU LEGACY. THE CONTACT STATED THAT THE FABRIC USED ON THE REAR DECK SHELF LOCATED BEHIND THE REAR SEATS OF THE VEHICLE CAUSED A HAZING AND GLARING EFFECT FROM THE SUNLIGHT COMING THROUGH THE REAR WINDOW. THE CONTACT INDICATED THAT THE HAZING AND GLARING EFFECT IMPAIRED THE REAR WINDOW VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DEFECT WAS CAUSED BY THE COLOR OF THE REAR DECK SHELF MATERIALS. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND AGREED TO CHANGE THE COLOR OF THE REAR DECK SHELF MATERIALS. THE FAILURE MILEAGE WAS 20.

Air BagsCrash
Filed Nov 19, 2013468 milesNJ

ON 11/18/13, AT APPROXIMATELY 5:15 PM, I WAS HEADING DOWN A STREET TO MAKE A LEFT TO GO HOME FROM WORK. ALL OF A SUDDEN THE CAR ACCELERATED AND WOULD NOT SLOW DOWN AFTER I PUSHED DOWN ON THE BRAKE WITH MY RIGHT FOOT. I IMMEDIATELY BEGAN TO TURN THE WHEEL TO THE RIGHT ONTO AN EMPTY STREET TO AVOID TWO OTHER CARS AT THE INTERSECTION WHO WERE GOING TO MAKE THE SAME LEFT I ORIGINALLY WANTED TO MAKE. FOR SOME REASON, THE CAR DID NOT GO ALL THE WAY RIGHT AND WENT DIAGONALLY FROM THE INTERSECTION ACROSS THE STREET. THE CAR THEN JUMPED A CURB HITTING AN ELECTRICAL POLE. AT THAT POINT, I WAS PULLED OUT OF THE CAR BY ANOTHER DRIVER WHO SAW THE INCIDENT BECAUSE WHEN HITTING THE POLE, LIVE WIRES WERE DANGLING FROM THE POLE. I WAS TAKEN ACROSS THE STREET AWAY FROM THE CAR AND WAITED FOR POLICE AND PARAMEDICS TO COME. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Subaru Legacy → · Every Legacy year → · How the figures are calculated →