I have a Subaru 2019 Impreza. When parked in my drive way on a Los Angeles winter day, I turned on my defroster and my windshield cracked at the bottom center of the glass. I assume this has to be a defect given Subarus are made for more extreme conditions.
2019 Subaru Impreza complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →
The windshield on this vehicle is defective. Over time for no reason scratches have appeared. Additionally now chips have occurred for no apparent reason. I have gently used an ice scraper as needed after defrosting the windshield enough to make it practical, however, my scraper is in excellent condition and was not misused. This should not cause a windshield to break down. There are also waves in the windshield that make for an uneven appearance in spots.
I was driving at 50 mph, suddenly heard a noise coming from the windshield and saw a big crack on passenger side of the windshield. The crack grew very fast, crossing about 75 of the windshield. The two parts of the glass on the side of the crack became separated. The visibility through the windshield was impaired by the crack. This is the second time it happens to the Subaru windshield in a short time. The first time I replaced it by the original Subaru windshield and it cracked again.
Windshield cracked while parked
While driving on highway, knee contacted key causing the ignition to turn off engine. Car began to decelerate. While care was still in drive, turned ignition switch on and engine returned.
A pebble hit my windshield and now there's a crack from the bottom all the way to the other side
I believe my car having some issues with fuel system, gasoline delivery, cooling down and exhaust system, electrical system:ignition. This vehicle only has 15,606 miles on it and should not be giving me this kind of problem.
The brakes on this car squeak constantly. Even after replacing brake pads and rotors the car still squeaks every time the brakes are used. After searching the issue I have found multiple Reddit forums of 2019 Impreza owners complaining of the same issue. I have filed a complaint with Subaru and the dealership I bought the car from (brand new) and they refuse to address this issue. It is extremely concerning to have a car that squeaks constantly as if there is an actual brake issue I would not know it since the car sounds like it has an issue already. If even replacing the rotors and brake pads does not fix this issue, I am concerned that there is a bigger issue at play that may reveal itself later. I ask that Subaru be required to fully look into this issue and correct the brakes for all owners as this is not unique to me and my vehicle.
While stopped at a light. My windshield cracked from the bottom to middle of the glass. No point of entry
Electrical issue affecting the headlights, radio, clock, gauges. Headlights constantly flicker/dimming, also causes the bulbs to burn out rapidly. Radio constantly losing power Clock/miles left in tank display resets occasionally The the speedometer and tachometer display loses power dropping all the needles to 0 for a second before popping back. These issues got worse after the last recall was done
There is a defect with the windshield, it randomly cracked. I saw there was a lawsuit filed already with Subaru.
One morning when I got in my car the windshield had a large crack. Driver side about half way down the crack is from left to right around 12-14”. There is no apparent reason I can see for the crack. I had not driven the car for 2 days prior to the crack appearing.
The battery dies sporadically when the car has been parked for a short time or a day or two. No telling when it will happen, but suddenly the car will not start. Subaru dealer says there's nothing wrong, but obviously there is. This has happened three times already, once in 25- degree weather with a 15-degree wind chill. I have checked all the lights and keep the headlights turned off, as I don't drive at night. So far this has happened only when the car is parked, but what if it happens when I am driving? Date given below is the third incident. The others were in late January and February.
The windshield cracked spontaneously. There are no signs of chips or any cracks indicating something hit it. The weather was chilly but not freezing and the vehicle was parked and unoccupied. The crack starts at the top and curves/snakes down the middle
Car was purchased in October 2018. In April 2019, just six months after purchase, the windshield was hit by a small rock. This small collision caused a crack to spread across the entire windshield requiring replacement. Windshield was replaced with Original Equipment Manufacturer glass. In December 2021, just over two years later, another small rock hit the windshield causing another large crack to spread across the windshield. We are now looking to replace for the second time, in just three years of car ownership, which is ridiculous. Looking online, I see many active lawsuits regarding this issue and the integrity of the Subaru glass. Having used other car brands for many years before purchasing my first Subaru, I know that it is highly unusual for such large cracking to happen from a simple rock ding. Other cars I have used in the past would get a small indent in the glass from being hit by a rock, but it would not spread and damage the entire windshield. I see I can only submit one date below, so I will submit two of these forms, one for each date.
Car was purchased in October 2018. Just six months later in April 2019, a small rock hit the windshield and led to a crack going across the entire windshield. This was replaced with Original Equipment Manufacturer glass. In December 2021, just over two years later, another small rock hit the windshield, again causing a crack to spread across the windshield. We are now looking at getting our front windshield replaced twice in just three years of ownership, which is ridiculous. I have seen that there are many active lawsuits again Subaru regarding this issue and the integrity of the glass. I know from previous vehicles that I have used, that usually a rock hitting the windshield may lead to a small indent/imperfection, but I have never experience this level of cracking from a simple rock ding. I am submitting this form twice to capture the first incident in April 2019 and the second in December 2021.
Front windshield spontaneously cracked running from bottom edge of windshield vertically up window for approx 10”
Vehicle was purchased new by original owner. Battery died at 5,709 miles and was replaced by dealer. I purchased the vehicle as a CPO. Second battery died at 8,077 miles and was replaced by dealer. Third battery died at 8,836 miles and was replaced by dealer. Old batteries were disposed of by dealerships, surely, and are not available for inspection. Safety concern is chiefly of failure when the vehicle is off, not during driving. Problem has been confirmed at each dealership visit. Note that there are several class-action lawsuits pending against Subaru for prematurely dying batteries. No warning was given by vehicle except for a slightly longer engine start the time before catastrophic draining of battery and failure of engine start. Though anecdotal, non-Subaru technicians feel it's not defective batteries but rather a defective electrical system, specifically the controller area network.
I have a 2019 Subaru Impreza and my windshield cracked for the second time in two years. I was driving and heard a loud pop and the windshield cracked from the top about a foot down. Nothing hit the windshield. The first time this happened, the car was sitting in the driveway. I have an appointment with the dealer tomorrow. I verified that this is happening to others and that there is a class action lawsuit against Subaru for cracked windshields: https://www.torquenews.com/1084/new-ruling-subaru-cracked-windshield-lawsuit-now-adds-25m-cars My make and model is included.
When driving the vehicle the engine was not getting enough power and it was shifting oddly. I took it in and was told there was excessive carbon buildup on the heads, and there is not a good fix for the problem. Without having the engine torn apart this could of caused the car to not speed up properly or the engine to malfunction while driving the vehicle. This could have caused serious injuries to me or others on the road if the problem would not have been addressed. The vehicle was taken to the Subaru dealership, where the engine had to be taken apart and the heads had to be machined to get the carbon off. I was also told there was no preventative maintenance to avoid this problem. There were no warning lamps, lights, or other warnings to notify me of the problem other than the engine not having normal power when over 2000 RPM. It has also taken the dealership almost 3 months and counting to find and address the issue.
WINDSHEILD CRACKED FOR NO REASON. Noticed crack after car sat in driveway all day.
The window trim underneath the windshield has a gap. I have taken it to a glass company and they said it was definitely a defect. The bottom trim/molding is separating from the glass and the clips that fit under the windshield do not stay in place. It is rubbing against the bottom of the windshield causing small chips. It’s just a matter of time before it cracks again. It cracked at 9k miles and is now at 13k miles with its second Subaru OEM windshield that has only been on for 2 Months. I feel this is the same situation as the class-action suit on spontaneous cracking windshields on Outback’s and Legacy’s, as well as the one now happening with 2017-2020 Crosstreks.
Purchased Impreza Limited 10/31/19. On 1/23/21, car would not start. AAA said battery not good & installed a new battery. On 7/4/21 car would not start; battery jumped by AAA. On 9/10/21 car would not start. AAA said battery not good & installed a new battery again—3rd battery since I purchased car. On 7/22/21 Subaru of Morristown said they checked for parasitic drain, and told me it is “within specs.” They said I don’t drive enough miles. End of July 2021 I (a senior woman) purchased a Battery Tender which I must attach to the battery whenever the car is parked in my garage.
The car windshield cracked while driving without any apparent reason. It is a large horizontal crack on the driver's side which affects visibility.
The windshield cowl separates at the bottom of the windshield for reasons such as heat. The separation grows over time and has the potential to detach on the highway partially or entirely. If detached partially, obstructs vision and scares. If entirely, could impact following vehicle. This problem is reproduced and confirmed by both my dealership and multiple independent online sources. Look for "windshield cowl seperation" topics for 17+ imprezas and 18+ crosstreks. This issue became apparent within the first year of ownership, was serviced at the dealership by replacing the part under warranty, and now has occurred once more in my second year of ownership. Attached photograph shows the beginning of separation (not the wiper). This can grow in size very quick. Noted additional details are dated for last occurrence, however as stated 1 more occurrence has occurred 1 year ago at approx 5,000 miles.
The windshield of the care cracked without damage. I was sitting with the car in park and just watched it crack. It started from the edge near the seal, and is ~8 inches long. There was no previous damage and nothing hit the window when it happen. There is no chip or area where damage occurred, it just simple cracked for no reason.
I have had the car since December of 2019, and have already replaced the windshield twice. The 2nd windshield I didn’t replace right away, after it was hit by a small rock, and it developed a 2 ft. crack directly across my field of vision. In the few months I waited to replace it I was hit by an additional 2 rocks and immediately developed 2 more large cracks(both over 6 inches). It’s obvious that something is defective about this windshield.
On May 8th of this year, my fiancé were involved in a rear end collision. That morning, the Hyundai Tucson in front of us stopped short and we ran into the back of it doing around 35 an hour, and ended up with our vehicle (Subaru Impreza) being totaled. I’d like to provide pictures to show the impact, as even car experts have been surprised that the airbags didn’t deploy. As it turns out, a sedan hitting into the back of an SUV means that the airbag sensors may be untouched (because they’re too low) and therefore, airbags will not deploy, even if the accident severe. To me, that is a defect in the design and should be reconsidered going forward. My fiancé broke his foot , which caused him to be out of work for at least 4 months and I got whiplash.
My vehicle starts to shake and the engine acts like it is going to die when I hit around 50-60 mph. I cannot floor it and the vehicle will not let me go any faster then 60mph without it acting like there’s no fuel getting to the engine or something in that sense
The contact owns a 2019 Subaru Impreza equipped with a Thule Bike Carrier Part Number: SOA567B020 as well as Thule roof cross bars . After his first two uses of his roof rack, which were a 10 mile trip and then a 400 mile trip, he noticed one of the two bolts connecting the front of the roof rack to the front roof cross bar had failed . A weld to attach the head of the bolt to the body of the bolt (i.e., Part# 753-0242-06) failed and the head separated from the body of the bolt . This failure of one bolt made the connection by the front roof rack assembly unit to the front roof cross bar loose, which resulted in the entire bike rook rack being only loosely connected to the roof cross bars and unstable. The manufacturer repeatedly failed to address the report of this defect in email exchanges with the contact, although the manufacturer eventually refunded the purchase price to the contact . The contact retained the defective bolt and roof rack.
Windshield spontaneously cracked while parked .
I was driving in stop and go traffic on the highway for several minutes. Everything worked fine until one moment when I went to press the brake pedal down and the pedal would not move. I used all my strength to push it down for several seconds. It was locked in position. I could not move it all. My car slid into a semi truck in front of me at a very very low speed. After impact, everything worked again and I was able to pull the car to the side of the road. Initially, I believed the truck behind me had pushed my car causing the brake pedal to lock. I contacted the police and we examined my vehicle. There was no damage from the impact on the front of my car and there was no evidence I had been rearended. Two Subaru shops have examined the vehicle. One theory from the first shop is that an object in the road lifted the car off the road and caused the pedal to fail. The other shop has no theories. Neither shop found any issue with the brakes or the pedal and could not recreate the problem. Extensive repairs have been done to correct damage from a large rock in the road. The Subaru shop doing the repairs said the rock damage would not have affected the brakes. The car can be inspected at any time. My family is wary of driving the vehicle. The brake pedal failed once and the issue has yet to be explained to our satisfaction.
The windshield spontaneously cracked. It began on the lower passenger side and ended in about the center of the windshield. The car was parked in a residential driveway at the time, and suffered no impact.
My windshield was broken one morning from edge of passenger side all the way through to the driver side deep enough to put my fingernail in when I came outside, no incidents or impact. Subaru dealership fails to replace it or acknowledge the issue.
The contact owns a 2019 Subaru Impreza equipped with Continental tire, tire line: Pro-contact TX, Tire Size: 225/55/R16, DOT number: A3T2WC393019. The contact stated that while his wife was driving 65 mph, the rear driver’s side tire experienced a blowout. The contact stated that several warning lights were illuminated. The driver exited the highway and parked at a nearby exit. The contact called the local dealer the next day to have the vehicle towed and the rear driver’s side tire replaced. The contact stated then later received notification of NHTSA Campaign Number: 21T001000 (TIRES) however, the dealer stated that the tire was not included in the recall. The manufacturer had been informed of the failure. The failure mileage was 17,340.
The battery dies after just sitting in my home after a day.
2019 SUBARU IMPREZA. CRACKED WINDSHIELD & DRIVE TRAIN HAD TO BE REPLACE BEFORE 30K MILES
THE VEHICLE WAS SITTING AND BEING STARTED ON A WEEKLY BASIS UNTIL RECENTLY WHERE WE HAD AN ISSUE WITH THE BATTERY NEEDED TO BE REPLACED
TL* THE CONTACT OWNS A 2019 SUBARU IMPREZA. THE CONTACT STATED WHILE DRIVING 65 MPH, A ROCK STRUCK AND CRACKED THE DRIVER'S SIDE WINDSHIELD. THE CONTACT STATED THAT THE CRACK HAD EXPANDED ACROSS THE WINDSHIELD. THE CONTACT TOOK THE VEHICLE TO CAPITOL SUBARU SERVICE CENTER (920 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 723-1200) WHO INSPECTED AND THEN REPAIRED THE VEHICLE. THE CONTACT STATED THAT A MONTH LATER THE WINDSHIELD WAS CRACKED AGAIN. THE VEHICLE WAS REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
MY 2019 SUBARU IMPREZA HATCHBACK SPORT HAS A MAJOR PROBLEM I SAW. THE REAR LEFT DISC BRAKE ROTOR CALIPER IS NOT COMPLETELY ENGAGING. ALSO THE COLOR LOOKS LIKE RUST . ADDITIONALLY THE CAR IS VIBRATING AND MAKING WEIRD SOUNDS.
ON OR ABOUT JULY 17, 2020, I WAS TRAVELING ON AN INTERSTATE AT APPROXIMATELY 63 MPH WHEN I EXPERIENCED A SUDDEN LOSS OF AIR PRESSURE IN RIGHT FRONT TIRE. THERE WAS NO WARNING AND NOTHING ON MY DASH INDICATED THAT PRESSURE WAS LOW AT ANY TIRE PRIOR TO THE INCIDENT. I ALMOST LOST CONTROL OF THE VEHICLE, BUT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND GET TO THE BREAKDOWN LANE. THE TIRE LOST ALL AIR PRESSURE AND THE RIM HIT THE PAVEMENT DESTROYING THE RIM. THE TIRE AND RIM WERE REPLACED BY THE DEALER THAT DAY. THE TIRE WAS A CONTINENTAL PROCONTACT TX 205/55R16 89V. DOT A3T2 WC39 2919.
FIRST TIME I CAME OUT AND WINDSHIELD WAS JUST CRACKED NOTHING AROUND IT ABOUT 15 IN LONG AFTER REPLACING WINDSHILD I WAS DRIVING DOWN ROAD AND THE THE WINDSHIELD THEN CRACKED OUT OF NOWHERE NOTHING HIT IT NO HARD BUMPS THIS MAKE THE 2ND WINDSHIELD IN 3 MTHS
THE WHEEL SYSTEM HAS SOME KIND OF SQUEALING IN IT
II BOUGHT THIS CAR NEW IN 2019. I HAVE HAD 8 TIMES WHICH I WOULD BE OUT SOMEWHERE AND THE CAR WOULD NOT START. I LIVED IN FORT WORTH AND AAA WOULD COME. AT NO TIME HAS SUBARU ADDRESSED THIS ISSUE OF WHY IT WILL NOT START. I HAD TO TAKE IT TO CLEO BAY IN KILLEN ON SATURDAY THE 10TH BECAUSE I WAS AT LUNCH IN BROWNWOOD AND WHEN I TRIED TO START IT IT WOULD NOT. I HAD TO GET IT JUMPED AND THEN THE SCREEN FOR THE MAPS AND RADIO ACTED LIKE IT WAS ON DRUGS. SO I DROVE AND LEFT IT WITH CLEO BAY SUBARU. THEY SAID THEY DID AN UPDATE TO MY RADIO BUT WON'T ADDRESS THE REAL ISSUE OF WHY THE CAR WOULD NOT START AND I HAD TO GET IT JUMPED.
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
AFTER A WIND STORM I CAME OUTSIDE TO A SHATTERED BACK WINDSHIELD. MY CAR WAS THE ONLY ONE DAMAGED IN A PARKING LOT FULL OF VEHICLES. IT WAS LEFT IN PARK AT AT APARTMENT COMPLEX.
MY WINDSHIELD MADE A POP SOUND AND CRACKED. THERE WAS NOW ONE ELSE ON THE ROAD AND NOTHING HIT THE WINDSHIELD.
ABOUT 5-6 TIMES MY KNEE HAS BUMPED THE KEY DURING NORMAL DRIVING, TURNING IT IN THE OFF POSITION. IT HAS HAPPENED WHILE DRIVING STRAIGHT AND WHILE TURNING. IT HAPPENS MORE FREQUENTLY WHILE ACCELERATING OUT OF A PARKING LOT ONTO A SURFACE STREET. IT HAS LEFT ME DEAD STOPPED IN THE MIDDLE OF ONCOMING TRAFFIC OR HAVING TO COAST TO THE SIDE OF THE ROAD. IT TAKES SEVERAL SECONDS TO RESTART THE CAR BECAUSE I HAVE TO PUT THE CAR IN PARK TO RESTART IT.
WINDSHIELD CRACKED FOR A THIRD TIME IN 2 YEARS. WINDSHIELD IS AN OEM SUBARU CARLEX WINDSHIELD. VEHICLE WAS ON THE FREEWAY AND THE CRACK APPEARED WITH 15 INCHES IN SPAN.
DUE TO THE ECO FRIENDLY SOY BASE PARTS IN SUBARU VEHICLES, WE HAVE FALLEN VICTIM TO SQUIRRELS CHEWING ON THE WIRES UNDERNEATH THE HOOD CAUSING EXTENSIVE DAMAGE TO THE VEHICLE. THIS HAS HAPPENED TWICE WITHIN 6 MONTHS. SUBARU STATED THIS WOULD NOT BE COVERED UNDER WARRANTY AND WE HAVE BEEN LEFT WITH THE BURDEN OF THE COST. THIS IS NOT THE FIRST TIME THAT SOMEONE HAS REPORTED SUCH A PROBLEM, AS A CLASS ACTION WAS FILED 11/2017 IN HAWAII REPORTING THE SAME ISSUES WITH RODENTS AND SUBARU'S SOY BASED PARTS.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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