Page 2 of 2 · complaints 51–77 of 77

2015 Subaru Impreza complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Air BagsCrash1 injured
Filed Dec 4, 201856,000 milesCA

TAKATA RECALL, AIR BAGS DID NOT DEPLOY ON A IMPACT OF 50 MILES A HOUR.

Vehicle Speed ControlCrash
Filed Nov 7, 20182,000 milesMI

IT HAPPEN TO ME NOVEMBER 7TH AND ALMOST HAPPENED TO MY HUSBAND .I WAS PULLING IN A PARKING SPOT AT OUR LOCAL CVS DRUG STORE.ZTHENMY SHOE GOT CAUGHT BETWEEN THE BRAKE AND GAS PEDAL. I BELIEVE IT IS A DEFECT.I SMASHED IN TO A IRON GATE AND TO BRICK FENCE SUPPORT.THIS IS THE SECOND ACCIDENT I HAVE HAD LIKE THIS.AND MY HUSBAND ALMOST HAPPENED TO HIM.MY FROM END PRETTY TOE UP.

Unknown or Other
Filed Oct 10, 201817,900 milesKY

ABOUT 50% OF TIME WHEN I ATTEMPT TO SHUT DOWN THE IGNITION AND REMOVE THE KEY THE KEY WON'T TURN ALL THE WAY TO "OFF". I CAN'T REMOVE THE KEY AN MUST TURN IT BACK TO THE "RUN" POSITION AND TRY TO GET THE KEY TO TURN TO THE "OFF" POSITION. THE VEHICLE IS IN THE STATIONARY POSITION WITH THE TRANSMISSION LEVER IN "PARK". I FOLLOW THE OPERATOR'S MANUAL INSTRUCTION TO PUSH IN THE KEY WHEN TURNING IT TO "OFF"; I'VE ALSO TRIED NOT PUSHING THE KEY IN WHEN TRYING TO TURN IT TO THE "OFF" POSITION TO NO AVAIL. MY SUBARU DEALER SERVICE MANAGER SAID THAT THIS PROBLEM IS NOT KNOWN TO HIM. CAUSE UNKNOWN.

Unknown or Other
Filed Sep 24, 201846,000 milesCA

THE KEY GETS STUCK IN THE IGNITION WHEN THE CAR IS PARKED AND I TRY TO ATTEMPT TO TAKE THE KEY OUT. THIS HAPPENS AT LEAST 4 TIMES A WEEK WHEN I DRIVE, DOESN'T MATTER HOW LONG I'VE DRIVEN FOR OR ANYTHING. I PUT THE CAR IN PARK AND THE KEY DOESN'T COME OUT, IT USUALLY TAKES 3-5 TRIES OF TURNING THE CAR BACK ON, SHIFTING FROM PARK TO DRIVE AND BACK TO PARK FOR ME TO BE ABLE TO TAKE THE KEY OUT. EACH TIME I TRY, I MAKE SURE THAT THE BUTTON ON THE GEAR SHIFT KNOB NOT STILL PRESSED DOWN AND THAT THE KNOB IS SHIFTED ALL THE WAY INTO PARK.

Air Bags
Filed Sep 24, 201846,000 milesCA

PASSENGER SIDE AIR BAG CONSISTENTLY TURNS OFF WHEN THERE IS A PASSENGER IN THE FRONT SEAT. THIS HAS HAPPENED AT BOTH HIGH AND LOW SPEEDS - HAVE NOTICED IT HAPPENS ALL THE TIME WHEN THE PASSENGER HAS DAMP CLOTHING ON. THE "PASSENGER AIRBAG OFF" LIGHT WILL ILLUMINATE ON THE DASHBOARD, AND WILL REMAIN OFF UNTIL THE CAR IS TURNED OFF AND BACK ON. ADDITIONAL RESEARCH HAS LED ME TO BELIEVE THIS HAS TO DO WITH THE TYPE OF PASSENGER DETECTION ASSOCIATED WITH THE AIRBAG.

Power Train
Filed Sep 3, 201835,000 milesWA

WHEN I STOP MY CAR AND PUT IT INTO PARK, I CANNOT TURN THE KEY ALL THE WAY TO THE LOCK POSITION, AND THEREFORE CANNOT REMOVE THE KEY FROM THE IGNITION. THE CAR IS NOT BELIEVING THAT IT IS ACTUALLY IN PARK. I HAVE TO RESTART THE CAR, DRIVE A LITTLE BIT, AND TRY AGAIN. THIS IS HAPPENING WITH INCREASING FREQUENCY AND IS BOTH A SAFETY AND SECURITY ISSUE IF THE KEY CANNOT BE REMOVED. I DO NOT KNOW THE FIRST DATE IT HAPPENED.

Unknown or Other
Filed Aug 3, 201822,000 milesDC

THE TRUNK LOCKING SYSTEM FAILS, RESULTING IN THE TRUNK RELEASING. THERE IS SIGNIFICANT COMPLAINT OF THIS ISSUE FROM THE SUBARU COMMUNITY AS WELL.

Electrical System
Filed Jul 6, 2018NJ

WHEN TURNING OFF CAR AND IN PARK IGNITION SWITCH GETS STUCK AT ACC AND WILL NOT GO TO LOCK POSITION. YOU CANNOT REMOVE THE KEY. YOU HAVE TO CONTINUALLY TRY TO TURN KEY ON AND OFF AND JIGGLE THE SHIFTER. THIS IS AN AUTOMATIC CVT ENGINE AS WELL. CAR HAS ONLY 31,000 MILES/2015 MODEL YEAR.

Steering
Filed May 4, 201836,000 milesIL

TL* THE CONTACT OWNS A 2015 SUBARU IMPREZA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS LATER TAKEN TO AUTOBAHN SUBARU OF COUNTRYSIDE (6191 JOLIET RD, COUNTRYSIDE, IL 60525, (708) 497-3999) WHERE IT WAS DIAGNOSED THAT THE ABS AND BDC CONTROL MODULES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.

Electrical System › Ignition
Filed Apr 6, 2018CA

2015 SUBARU IMPREZA. CONSUMER IS UNABLE TO REMOVE KEY FROM IGNITION. *LD *JS

Wheels
Filed Jan 20, 201814,200 milesCA

THERE WAS A LARGE POTHOLES ON THE ENTRANCE INTO FREEWAY 280 ON GENEVA AVENUE, THE SPOT WAS LOCATED AT THE MERGING LINE POINT. WHEN I WAS DRIVING ON 19JAN18, MY VEHICLE RAN DIRECTLY THROUGH THIS POTHOLES, AND THERE WAS A HUGE SOUND FROM MY RIGHT FRONT WHEEL HITTING THE EDGE OF THE POTHOLES. AFTER I STOPPED MY VEHICLE, I FOUND OUT THE TIE THAT HIT THE HOLE WAS DAMAGE, AND IT WILL BE REALLY HAVING A TIRE BURST ON THE ROAD IF I KEEP DRIVING LIKE THIS. I WILL UPLOAD THE PICTURE OF MY DAMAGED TIE, THAT IS THE REASON I FILE THIS COMPLAINT. PLEASE COMPENSATE MY LOST BECAUSE THERE WAS NOT MY MISTAKE. THANK YOU SO MUCH.

Electrical System
Filed Jan 2, 201836,000 milesCT

FRONT OVERHEAD INTERIOR LIGHT WOULD NOT TURN OFF. IT WAS AT NIGHT, I WAS VISITING, I CALLED SUBARU FOR HELP. RESPONSE ; CALL BACK TOMORROW. I PRIED THE PLASTIC COVER OFF AND TOOK OUT THE BULB. DEALERSHIP RESPONSE WAS ' LEAVE IT ON, THE NEXT MORNING WHEN THE BATTERY IS DEAD, CALL OUR ROAD SIDE SERVICE AND WE WILL CHARGE YOUR BATTERY.

Power Train
Filed Nov 30, 201730,520 milesIL

TL* THE CONTACT OWNS A 2015 SUBARU IMPREZA. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AUTOBARN SUBARU OF COUNTRYSIDE IN COUNTRYSIDE, ILLINOIS. THE DEALER DIAGNOSED THAT THE TRANSMISSION'S WIRING HARNESS MAY HAVE BEEN AFFECTED, BUT THE CAUSE OF THE FAILURE COULD NOT BE FULLY DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 30,520. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Oct 12, 2017MA

THE PASSENGER AIR BAG SENSOR FAILS TO PROPERLY IDENTIFY A HUMAN IN THE PASSENGER SEAT. MORE THAN HALF THE TIME SOMEONE IS SITTING IN THE FRONT PASSENGER SEAT, THE PASSENGER AIR BAG IS NOT ACTIVATED. THIS HAPPENS BOTH WHEN THE VEHICLE IS IN MOTION, STATIONARY, AND ON IN STREET TYPES OR STREET CONDITIONS. THE AIR BAG ALSO FREQUENTLY ACTIVATES WHEN NO ONE IS SITTING IN THE SEAT. THE PASSENGER AIR BAG SENSOR IS DANGEROUSLY BADLY DESIGNED. IT USES A CAPACITANCE SENSOR TO DETERMINE IF AN OBJECT WITH A SIMILAR CAPACITANCE TO A HUMAN IS IN THE SEAT. HOWEVER, THE CAPACITANCE OF A HUMAN CHANGES DRAMATICALLY DEPENDING ON THE COMPOSITION OF THAT PERSON'S BODY, THE CLOTHES THAT PERSON IS WEARING, IF THEY ARE HOLDING AN ELECTRONIC DEVICE, OR TOUCHING SOME PART OF THE VEHICLE THAT WOULD GROUND THEM. THE TRADITIONAL WEIGHT SENSORS USED IN ALMOST ALL OTHER VEHICLES ARE A TIME-TESTED AND ROBUST DESIGN.

Visibility › Sun/Moon Roof Assembly
Filed Feb 7, 201738,000 milesVA

TL* THE CONTACT OWNS A 2015 SUBARU IMPREZA. WHILE DRIVING 55 MPH, THE SUN ROOF SUDDENLY EXPLODED WITHOUT WARNING. THE GLASS SHATTERED AND FELL INSIDE THE VEHICLE. THE CONTACT WAS NOT INJURED. THE CONTACT STATED THAT THE SUN ROOF BLOCKED THE WINDSHIELD, WHICH MADE IT EXTREMELY DIFFICULT FOR THE CONTACT TO SEE THE ROADWAY. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

Latches/Locks/Linkages › Hood › Latch
Filed Jan 5, 201713,800 milesCA

TL* THE CONTACT OWNS A 2015 SUBARU IMPREZA. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT HOOD FLEW UP WITHOUT WARNING. THE HOOD WAS PUSHED BACK DOWN AND THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE HOOD MIGHT NOT BE CLOSED PROPERLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,800.

Engine
Filed Nov 4, 201628,000 milesMT

VEHICLE STATIONARY, ENGINE AT IDLE, AWAITING LEFT HAND TURN. TURN STEERING WHEEL LEFT, ATTEMPT TO ACCERERATE, ENGINE TEMPORARILY STALLS. THIS VEHICLE HAS BEEN RECALLED FOR OTHER DEFECTIVE RELAYS. IS THIS A DEFECTIVE FUEL PUMP RELAY?

Engine
Filed Sep 23, 2016200 milesFL

SOON AFTER DELIVERY, THERE WAS A NOTICEABLE LAG ( 2-20 SECONDS) BETWEEN THE TIME THE ACCELERATOR WAS DEPRESSED AND WHEN THE VEHICLE ACCELERATED. AT TIMES THIS LEAD TO DANGEROUS SITUATIONS. DEALER SAID THERE WAS NO PROBLEM. THE ACCELERATOR MODULE WAS REPLACED ( NOT AT DEALER) AND THERE WERE NO PROBLEMS FOR A TIME, NOW THE SAME LAG HAS BEGUN TO OCCUR AT RANDOM TIMES, ESPECIALLY AFTER SLOWING TO LESS THAN 20 MILES PER HOUR. NOTE:-- THIS IS A PROBLEM FOR ONE OF TWO DRIVERS OF THE CAR. APPARENTLY THE POSITION OF THE DRIVER'S FOOT ON THE ACCELERATOR MAKES THE DIFFERENCE. NEVER HAS THIS DRIVER HAD A SIMILAR PROBLEM IN MORE THAN 50 YEARS OF DRIVING ALL TYPES OF VEHICLES ( THIS IS AN ONGOING PROBLEM, NOT A SINGLE OR ISOLATED EVENT.)

Air Bags
Filed Aug 15, 201619,000 milesCA

TL* THE CONTACT OWNS A 2015 SUBARU IMPREZA. WHILE DRIVING, THE PASSENGER PRESENCE SENSOR MALFUNCTIONED CONSTANTLY. THE PASSENGER AIR BAG OFF LIGHT ILLUMINATED WHILE A PASSENGER WAS PRESENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AND REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.

Engine
Filed May 27, 201610,000 milesID

CAR WILL HAVE A SLOW OR NON RESPONSIVE START FROM A STOP.. THERE WILL BE A COUPLE SECOND LAG FROM THE TIME I PRESS ON THE ACCELERATOR.

Power Train
Filed Jan 19, 20167,600 milesMD

TL* THE CONTACT OWNS A 2015 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED INDICATING THAT THE VEHICLE WAS NOT IN SIXTH GEAR. THE CONTACT MENTIONED THAT THE VEHICLE WAS SHIFTED INTO NEUTRAL. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, AFTER TWO WEEKS THE FAILURE PERSISTED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE THE DIAGNOSED THE CLUTCH AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,600.

Unknown or Other2 injured
Filed Dec 29, 201513,500 milesFL

MOON ROOF EXPLODED. LIKE A GUN SHOT GOING OFF. GLASS CASCADED DOWN ON ME AND MY WIFE. ALMOST KILLED.

Service BrakesCrash
Filed Nov 24, 2015500 milesIL

SUBARU EYESIGHT WILL LOCK UP BRAKES WHEN ACTIVELY BEING ENGAGED AND THE CAR IN FRONT OF YOU MAKES 90 DEGREE RIGHT TURN AS IF THE CAR WAS STILL IN FRONT OF YOU AND YOU WERE ABOUT TO CRASH INTO IT. BUT IT ISN'T THERE INSTEAD YOU WILL BE CRASHED INTO FROM THE REAR. IT WILL DO THIS EVERY TIME GUARANTEED. JUST SET FOLLOWING DISTANCE TO 1.1 SEC GET BEHIND A CAR DOING OVER 25 MPH AND ENJOY. DEALERSHIP INSISTS THAT HOW IT SUPPOSE TO WORK. IF THIS WAS SUBARU'S INTEND IN ANY WAY IT NEEDS TO BE CORRECTED. HITTING GAS PEDAL WON'T HELP IT WILL ONLY REV UP THE ENGINE BUT CAR KEEPS BRAKING.

Unknown or Other
Filed Sep 9, 201512,000 milesIL

A CRACK APPEARED IN THE MIDDLE OF MY WINDSHIELD, COMING UP FROM THE BOTTOM, AFTER NO IMPACT, WHILE PARKED AT A GAS PUMP. WHEN PARKED IN THE SUN THE NEXT DAY THE CRACK GREW FROM A LINEAR 8 INCHES TO A LINEAR 18 CURVED FROM A VERTICAL CRACK TO A HORIZONTAL CRACK AFTER THE FIRST 9 INCHES. SUBARU APPARENTLY HAS WINDSHIELDS ON BACK-ORDER SO THE CAR IN UNABLE TO BE DRIVEN WITHOUT REDUCED VISIBILITY FOR AN EXTENDED AMOUNT OF TIME UNTIL THEY CAN GET A SUBARU WINDSHIELD TO REPLACE MY MYSTERIOUSLY CRACKED ONE, WITHOUT VOIDING THE WARRANTY.

Structure › Body
Filed Jun 23, 20151,300 milesVT

SUNDAY MORNING, JUNE 21, 2015. RAINED OVERNIGHT AND WAS STILL RAINING MODERATELY HARD WHEN WE LEFT FOR OUR FIRST OVERNIGHT TRIP IN OUR NEW (1300 MILES) 2015 IMPREZA. ABOUT 1/4 MILE FROM OUR HOME, ON A PAVED, WELL TRAVELED STREET, TRAVELING SLIGHTLY UNDER THE POSTED 30 MPH SPEED LIMIT, WE RAN THRU SOME STANDING WATER ON THE ROAD. IT MIGHT HAVE BEEN A COUPLE OF INCHES DEEP. AFTER THE INITIAL WHOOSH, THERE WAS A CONTINUING ROAR, AS IF WATER WAS SPLASHING UP ON THE CAR UNDERSIDE. ALTHOUGH THE ROAD WAS WET THERE WAS NO REASON TO BELIEVE THIS WAS HAPPENING. AFTER ABOUT 300 YARDS OF THIS NOISE WE MADE A LEFT TURN INTO A SIDE STREET. THE NOISE IMMEDIATELY STOPPED AND WE CIRCLED AROUND AND PROCEEDED ON OUR TRIP. AFTER ABOUT 50 MILES OF INTERSTATE 65 MPH TRAVEL, WE BEGAN TO NOTICE THUMPING NOISES LIKE WE WERE RIDING ON AN OLD CONCRETE ROAD WITH TARRED JOINTS (WE WERE NOT). WE PULLED INTO THE BREAK DOWN LANE AND I GOT OUT AND LOOKED UNDER CAR AND UNDER THE HOOD. NOISE SOUNDED LIKE IT WAS COMING FROM FRONT DRIVERS SIDE AT THAT POINT. FINDING NO ISSUES, WE CONTINUED ANOTHER 80 MILES TO OUR DESTINATION ON WET AND DRY ROADS. UPON ARRIVING, MADE A SIDE TRIP OF 20 MORE MILES OF INTERSTATE DRIVING. WE HEARD WHAT SOUNDED LIKE ROARING NOISES FROM TIME TO TIME AND WHICH REDUCED WHEN WE SLOWED TO AROUND 50 MPH. NEXT DAY, ON THE RETURN TRIP HOME WE HEARD MORE ROARING NOISES, WHICH GOT SUBSTANTIALLY WORSE AFTER A FEW MILES. IT WAS WARM AND DRY AT THAT TIME. FINALLY, IT GOT TO MAKING LOUD POPPING AND

Exterior LightingCrash
Filed Apr 24, 2015700 milesPA

VEHICLE WAS INVOLVED IN AN ACCIDENT WITH ICE FROM A SEMI-TRAILER ON 1/27/2015. THE VEHICLE WENT THROUGH THE INSURANCE PROCESS, WAS IN THE COLLISION REPAIR SHOP FOR 23 DAYS, AND WAS RETURNED TO ME WITH A HEADLIGHT ASSEMBLY THAT WAS EPOXIED TOGETHER. IT IS NOW APPROACHING 90 DAYS SINCE THE INITIAL ACCIDENT. SUBARU OF AMERICA, THE DEALER THAT SOLD THE VEHICLE TO ME, AND THE COLLISION REPAIR CENTER WHICH IS ANOTHER LOCAL SUBARU DEALER ALL INDICATE THAT REPLACEMENT HEADLIGHT ASSEMBLIES FOR THE 2015 SUBARU IMPREZA ARE NOT AVAILABLE. I NEED TO FIND OUT THE POTENTIAL SAFETY DEFICIENCIES FOR THIS 2015 SUBARU IMPREZA WITH A DAMAGED HEADLIGHT THAT HAS BEEN EPOXIED BACK TOGETHER AND RE-INSTALLED IN MY VEHICLE THAT HAD 700 MILES AT THE TIME OF THE INCIDENT ON 1/27/2015, AND NOW HAS 5900 MILES DUE TO MY . 100 MILE ROUNDTRIP DAILY COMMUTE FOR WORK. *TR

Visibility/Wiper
Filed Jan 8, 20151,500 milesOR

IMPREZA WINDSHIELD CRACKED WHEN THE DEFROSTER WAS TURNED ON IN COLD WEATHER THE CAR WAS PARKED IN HOTEL PARKING LOT IN BOISE ID. IT WAS SNOWING OVERNIGHT AND THERE WAS ABOUT AN INCH OR TWO OF ICE ON THE CAR WINDSHIELD. TEMPERATURE OUTSIDE WAS ABOUT 20F. WE SCRAPED OUT THE ICE ON THE SCREEN AND TURNED ON THE DEFROSTER (BOTH FRONT AND BACK). WHILE DRIVING ONCE ALL THE ICE WAS MELTED, WE NOTICED A CRACK STARTING FROM THE RIGHT BOTTOM OF THE WINDSHIELD (NEAR THE PASSENGER SIDE). SUBARU DEALERS WERE NOT HELPFUL AND DIAGNOSED IT DUE TO ROCKS IMPACT, INSTEAD OF REPLACING THE WINDSHIELD THROUGH WARRANTY. THE CRACK HAS BEEN SPREADING EVER SINCE AND REQUIRES A REPLACEMENT (WITHIN 2500 MILES), COSTING $658. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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