2012 Subaru Impreza complaints

WHEN A PASSENGER OF 215LBS OR MORE SITS IN MY 2012 SUBARU IMPREZA PASSENGER SEAT FOR MORE THAN 10MILES THE AIRBAG LIGHT COMES ON AND THE PASSENGER AIRBAG IS TURNED OFF.

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN RESET THE AIR BAG LIGHT AND PERFORMED AN UNKNOWN REPAIR; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS REPAIRED. THE CONTACT RECENTLY RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V419000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

FINALLY, AFTER 3 YEARS OF SUBARU STONEWALLING TO ADMITTING TO A PROBLEM WITH THE PASSENGER AIRBAG, NHTSA INTERVENTION RESULTED IN RECALL WQT55. I RECEIVED THE RECALL NOTICE EARLIER THIS WEEK. HOWEVER, NONE OF THE SUBARU DEALERS IN THE SAN FRANCISCO BAY AREA THAT I CONTACTED HAD THE NECESSARY REPLACEMENT PART AND SAID IT BACK ORDERED WITH NO ESTIMATED DELIVERY DATE AVAILABLE. I BELIEVE SUBARU HAS CONSISTENTLY ACTED IN BAD FAITH SINCE THE PROBLEM WAS BROUGHT TO THEIR ATTENTION AND IS CONTINUING TO DO SO. I STRONGLY ENCOURAGE THE NHTSA TO FINE SUBARU THE MAXIMUM AMOUNT FOR DELAYING AND NOW MISLEADING VEHICLE OWNERS ON A RECALL THAT MISREPRESENTS THEIR ABILITY TO FIX THE PROBLEM SINCE THE REPLACEMENT PART IS UNAVAILABLE. SUBARU IS KNOWINGLY ACTING IN BAD FAITH. I HAVE BEEN ENDURING THIS SAFETY ISSUE FOR MORE THAN THREE YEARS BY AVOIDING USING THE PASSENGER SEAT WHENEVER FEASIBLE. IT'S NOT RIGHT THAT SUBARU CONTINUES TO GET AWAY WITH THEIR BEHAVIOR. PLEASE TAKE ACTION. THANK YOU. *TR

PLEASE READ THIS: HTTP://RUNNINGAHOSPITAL.BLOGSPOT.COM/2015/08/ENJOY-LIFE-STAY-SAFE-LOVE-EVERY-MILE.HTML LINKING TO THIS: HTTP://RUNNINGAHOSPITAL.BLOGSPOT.COM/2014/09/DONT-DRIVE-HOME-WET.HTML

WARNING LAMPS FOR STABILITY CONTROL AIR BAG RANDOMLY LIGHT UP ON MY DASH BOARD PANEL. THE PASSENGER AIR BAG WILL ALSO SWITCH TO OFF EVEN WHEN A PASSER IS SITTING IN THE SEAT OR THE PASSENGER SEAT BELT WARNING SOUND WILL GO OFF IF A SMALL OBJECT IS PLACED ON THE SEAT. MY MECHANIC CAN'T FIND THE ISSUE AS I CANNOT RECREATE THE CIRCUMSTANCES THAT CAUSE THE LAMPS TO SWITCH ON OR THE WARNING SIREN TO CHIME. COMPUTER READINGS DO NOT RETURN ANY "CODES" IF THE LAMPS AREN'T ON.

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. WHILE DRIVING AT 10 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT CRASHED INTO A METAL POWER BOX AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

THE FIRST TIME THIS HAPPENED, I WAS DRIVING ALONG A SUBURBAN ROAD WITH A PASSENGER. THE PASSENGER AIRBAG WAS ON FOR THE FIRST ~20 MINUTES OF THE TRIP, THEN RANDOMLY TURNED OFF. I PULLED OVER, TURNED OFF THE CAR, THEN TURNED IT BACK ON. THE PASSENGER AIRBAG WENT ON AGAIN, BUT THEN WENT BACK OFF AFTER A FEW MINUTES OF DRIVING. THIS AIRBAG ISSUE HAS HAPPENED SPORADICALLY SINCE THEN, BOTH ON HIGHWAYS AND CITY/SUBURBAN ROADS, AND AFTER 15 MINUTES-2 HOURS OF DRIVING. ALL PASSENGERS HAVE BEEN OVER 130 POUNDS AND HAVE BEEN SITTING UP STRAIGHT.

PURCHASED THE CAR USE AT 28000 MILES. CHECKED OIL AT TIME OF PURCHASE AND IT WAS FULL. DROVE THE CAR FOR APPROXIMATELY 1200 MILES BEFORE A LOW OIL LIGHT CAME ON. SOUGHT THE HELP OF SUBARU AND GOT AN OIL CONSUMPTION TEST. OIL LIGHT CAME ON AGAIN AT 700 MILES BURNING 16.5 QUARTS. HIGHLY UNACCEPTABLE. CAR WAS OIL CHANGED AND REPLACEMENT SHORT BLOCK ORDERED. REPLACED SHORT BLOCK AND CURRENTLY BREAKING IN NEW BLOCK.

PASSENGER AIRBAG INDICATOR LIGHT WENT ON AS I WAS DRIVING WITH A PASSENGER. FIRST 10 MILES HAD NO PROBLEM, THEN ALL OF A SUDDEN, THE LAST HALF MILE OF THE TRIP IT WENT ON. I DROPPED THE PASSENGER OFF AND THE LIGHT REMAINED ON ANOTHER 2 MILES AS I REACHED MY DESTINATION. SHUT OFF THE CAR AND TURNED IT BACK ON, THE LIGHT WAS NO LONGER ON.

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT STATED THAT THE FRONTAL SIDE PASSENGER AIR BAG LIGHT WOULD TURN OFF AFTER APPROXIMATELY 20 MINUTES WHEN A PASSENGER WAS OCCUPYING THE SEAT. ALSO, THE CONTACT MENTIONED THAT THE FRONTAL DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.

THE PASSENGER AIRBAG TURNS OFF WHILE PASSENGER IN THE SEAT. IT WILL TURN ON FOR APPROX. 10-15 MINUTES THAN DEACTIVATES THE PASSENGER AIRBAG WHILE OCCUPANT IS STILL SEATED CAUSING THE WARNING LIGHT TO COME ON THE DASH. HAS HAPPENED CONSISTENTLY WHILE ON DRIVES MORE THAN 15 MINUTES. PASSANGER AIRBAG SYSTEM TURNS OFF WHILE PASSANGER SEAT OCCUPIED. COULD CAUSE FATALITY. SUBARU WILL NOT COVER REPLACEMENT DESPITE BEING OBVIOUSLY DEFECTIVE.

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. WHILE DRIVING 75 MPH, THE AIR BAG WARNING LIGHTS ILLUMINATED AND THE PASSENGER SIDE AIR BAG OFF INDICATOR ILLUMINATED WHEN A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT. THE VEHICLE WAS TAKEN TO THE DEALER IN 2012 AND REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 65,000.

WHEN A PASSENGER SITS ON PASSENGER SEAT THE AIR BAG LIGHT DOES NOT GO ON INDICATING AIR BAG ENGAGED. I AM FEARFUL THAT IF I DID HAVE A CRASH THAT THE AIR BAG WOULD NOT DEPLOY AND PASSSENGER GET SERIOUSLY INJURED OR DIE.

I PURCHASED THIS CAR BRAND NEW FROM THE DEALERSHIP IN JANUARY 2012 AND HAVE CONSISTENTLY ADDED 1 QUART +/- APPROXIMATELY EVERY 1,200 MILES, MORE OFTEN AND INCREASED ADDED OIL VOLUME DURING EXTENDED DRIVING TIMES. I HAVE SPOKEN DIRECTLY WITH SUBARU DEALERS/SERVICE MANAGERS IN 3 DIFFERENT CALIFORNIA CITIES WHOM HAVE BEEN ALERTED TO THIS OIL CONSUMPTION ISSUE AND HAVE CASUALLY EXPLAINED THE CONSUMPTION OF 3-5 QUARTS OF OIL BETWEEN CHANGES AS NORMAL. RESEARCH SEEMS TO SHOW THAT SOME SUBARU DEALERS HAVE BEGUN TO REPLACE THE SHORT BLOCK OF THE ENGINES THAT ARE CONSUMING TOO MUCH OIL, BUT ONLY FOR THOSE WITH DOCUMENTED OIL LOSS. THOSE PEOPLE THAT VISIT THE DEALER EXCLUSIVELY FOR THEIR SERVICE ARE LIKELY THE ONES WHO WILL HAVE THEIR ENGINES REPLACED WITHOUT COST, LEAVING THE REST OF US OUT TO DRY. SUBARU NEEDS TO RECTIFY THIS PROBLEM, NOT SWEEP THE ISSUE UNDER THE RUG AND FORCE THE SUBARU CUSTOMER BASE TO PAY TOO MUCH FOR AN ENGINE THAT WAS NOT MEANT TO LAST.

PASSENGER AIRBAG TURNS OFF WITH ADULT IN PASSENGER SEAT WEIGHING 260 LBS

MY FRONT PASSENGER SEAT DOESN'T REGISTER THE PASSENGER AND DISABLES THE AIRBAG.

DASHBOARD LIGHT WOULD OCCASIONALLY INDICATE THAT THE PASSENGER AIRBAG WAS DISABLED WHILE I HAD A PASSENGER IN THE FRONT SEAT. ISSUE WOULD RESOLVE UPON TURNING THE CAR OFF AND BACK ON, BUT IT RECURRED FREQUENTLY. THE ISSUE WAS DETERMINED TO BE CAUSED BY A FAULTY OCCUPANCY SENSOR, WHICH USED A NEW CAPACITIVE TECHNOLOGY RATHER THAN THE OLDER STYLE WEIGHT SENSORS. OCCUPANCY SENSOR WAS REPLACED UNDER WARRANTY IN SEPTEMBER 2012. FOLLOWING THE REPAIR, THE NEW OCCUPANCY SENSOR DETECTS A PASSENGER AND ACTIVATES THE PASSENGER AIRBAGS IF I PLACE A SMALL ELECTRONIC DEVICE SUCH AS A CELL PHONE ON THE SEAT, OR EVEN JUST REST MY HAND ON IT. I AM NOT SURE IF THIS NEW ISSUE IS A SIGNIFICANT SAFETY CONCERN OR NOT.

THE AIRBAG LIGHT FOR THE PASSENGER SEAT WENT OFF WHILE OCCUPIED BY A PASSENGER. THE DEALERSHIP HAS DETERMINED THAT THE PASSENGER SEAT CAPACITIVE SENSOR HAS FAILED AND HAS ORDERED A NEW SEAT. THIS APPEARS TO BE RELATED TO YOUR NEWLY OPENED INVESTIGATION NHTSA ACTION NUMBER: PE15012 DATE INVESTIGATION OPENED: APR 10, 2015. I WILL SEEK TO RETAIN THE SEAT IF YOU WOULD LIKE TO HAVE IT. MY REPAIRS ARE SCHEDULED FOR 6/1/2015.

WHILE DRIVING ON THE HIGHWAY AT ABOUT 65 MPH, THE ALERTS INDICATING THE FRONT PASSENGER AIRBAG SYSTEM WAS OFF LIT UP ON THE DASHBOARD AND CENTRAL CONSOLE IN OUR 2012 SUBARU IMPREZA. MY HUSBAND WAS IN THE PASSENGER SEAT, AND WE HAD BEEN DRIVING CONTINUOUSLY FOR OVER AN HOUR ALREADY WHEN THIS HAPPENED. WHEN WE LEFT TO RETURN HOME LATER THAT DAY, THE ALERTS WERE OFF WHEN I TURNED THE CAR ON. HOWEVER, AFTER ABOUT AN HOUR AND A HALF OF DRIVING ON THE HIGHWAY WITH MY HUSBAND IN THE PASSENGER SEAT, THE ALERTS INDICATING THE FRONT PASSENGER AIRBAG SYSTEM WAS OFF LIT UP AGAIN.

PROBLEM WITH THE PASSENGER SIDE AIR BAG. WHEN PASSENGER SEAT IS OCCUPIED THE AIR BAG WILL RANDOMLY TURN ON AND OFF. OCCURS WITH BOTH LIGHT AND HEAVY PASSENGERS. SUBARU SERVICE RETRIEVED A CODE B1650 FROM COMPUTER. SUBARU ESTIMATED COST TO REPLACE IS $300.00 FOR CONTROL UNIT REPLACEMENT.

THE SENSOR THAT DETERMINES WHETHER THE PASSENGER SEAT IS OCCUPIED OR NOT ISN'T WORKING PROPERLY. WHEN THERE IS A PASSENGER THE AIR BAGS SOMETIMES WON'T TURN ON. I HAVE TAKEN MY CAR INTO THE SUBARU DEALERSHIP, WHERE THEY REPLACED THE SENSOR AND IT CONTINUES TO HAVE THE SAME PROBLEMS. *TR

WITH A PASSENGER IN THE FRONT SEAT THE AIRBAG DASH LIGHT CAME ON AND THE PASSENGER AIRBAG SENSOR LIGHT ILLUMINATED THE OFF SIGNAL. *TR

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. WHILE DRIVING ON AN ICY ROAD AT APPROXIMATELY 30 MPH, THE BRAKES WERE ENGAGED AND FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE AND THE FRONTAL AIR BAGS FAILED TO DEPLOY. IT WAS UNKNOWN IF ANY INJURIES WERE SUSTAINED OR IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND YARD AND THEN TO THE DEALER. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

I WAS DRIVING DOWN THE ROAD AND HEARD A LOUD NOISE (ALMOST LIKE A GUNSHOT), AND LOOKED UP TO SEE MY SUNROOF/MOONROOF HAD SHATTERED. THE ROAD I WAS DRIVING ON WAS BEING REPAVED, SO I DID HIT A SLIGHT BUMP, BUT I HAD DRIVEN ON THE SAME BUMP FOR THE PREVIOUS 3 DAYS AND SO DID ALL OTHER DRIVERS. I DO NOT KNOW HOW SOMETHING LIKE THIS COULD HAVE OCCURRED. MY CAR DID NOT BOTTOM-OUT OR HIT ANYTHING, BUT SOMEHOW THE SUNROOF HAD SHATTERED. *TR

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE TRYING TO FUEL THE VEHICLE, THE FUEL VENT WAS FRACTURED AND CAUSED THE FUEL TO LEAK OUT. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONTINUOUSLY FOR MONTHS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,500.

I PURCHASED THIS CAR USED BACK IN NOVEMBER. APPROXIMATELY EVERY 1500 MILES, IT REQUIRES 1-2 QUARTS OF OIL. WHEN I SPOKE TO THE SALES REP, HE SAID THIS MODEL WAS KNOWN FOR HAVING A PROBLEM WITH THE PISTONS LEAKING. HE SAID IT SEEMED THAT A RECALL WAS IN THE WORKS, SO I JUST WANTED TO REGISTER THE FACT THAT I AM ALSO HAVING THE SAME ISSUE AS MANY OTHER CAR OWNERS ARE HAVING WITH THIS MODEL.

OUTSIDE TEMPERATURE: 33 DEGREES F. NO PRECIPITATION. ROAD CONDITION: DRY, MODERATELY ROUGH ROAD SURFACE. ONCOMING TRAFFIC: NONE INTERNAL HEAT APPLIED TO WINDSHIELD, FULL HEAT, AIR SPEED LEVEL 2. WITHOUT ANY EXTERNAL FORCE BEING APPLIED TO THE WINDSHIELD, SUDDENLY AN APPROXIMATELY 18 INCH CRACK APPEARED IN THE PASSENGER'S PORTION OF THE WINDSHIELD, LOW DOWN, CRACKING FROM SLIGHTLY OFF RIGHT CENTER, TOWARD THE LEFT SIDE OF THE CAR. *TR

DRIVING DOWN MOUNTAIN AFTER DAY OF SKIING. ROADS WERE TREACHEROUS AND ICY. 20 MINUTES INTO THE DRIVE, DRIVER AND PASSENGER AIRBAG LIGHTS TURNED ON, INDICATING THAT AIRBAGS WOULD NOT DEPLOY IN THE CASE OF A COLLISION. SEVERAL MONTHS LATER I WAS WEARING A DAMP BATHING SUIT WHILE DRIVING AND THE SAME SITUATION OCCURRED, INDICATING THAT THE AIRBAGS WOULD NOT DEPLOY IN THE EVENT OF A COLLISION. ON ANOTHER OCCASION, I WAS DRIVING ON A HOT DAY WITH THE WINDOWS DOWN. I WAS SWEATING QUITE A BIT AND THE AIRBAG LIGHT ON MY SUBARU IMPREZA TURNED ON YET AGAIN. THIS ISSUE WAS BROUGHT UP WITH THE DEALERSHIP WHILE THE CAR WAS STILL UNDER WARRANTY. THE DEALER'S SERVICE DEPARTMENT SIMPLY RESET THE SENSOR, NOT SOLVING THE ISSUE OR COMPREHENDING THE SEVERITY OF THIS ISSUE. THE OCCUPANT DETECTION SENSOR IN THE SEAT MUST HAVE FAULTED AND TURNED OFF THE AIRBAGS WHEN A SMALL AMOUNT OF SNOW/WATER/SWEAT ON MY REAR CAUSED A FAULT IN THE ELECROSTATIC SENSOR. THE OCCUPANT DETECTION SENSOR IS AN ELECTROSTATIC SENSOR THAT WILL FAULT WHEN IT SENSES AN ARBITRARY AMOUNT OF MOISTURE. AN INTERNAL MEMO IN AUGUST 2012 FROM SUBARU TO IT'S DEALERS IN NORTH AMERICA ACKNOWLEDGED, BUT NOT SOLVED THIS PROBLEM WITH THE AIRBAGS NOT ENGAGING WHEN THE SEAT IS WET. FROM SUBARU'S INTERNAL MEMO: "WHEN WATER OR ANYTHING WITH HIGH MOISTURE CONTENT IS SPILLED ON THE FRONT PASSENGER SEAT CUSHION, THE AIRBAG IS DESIGNED TO REMAIN OFF UNTIL THE SEAT CUSHION IS DRY". *TR

SINCE OIL CHANGE NUMBER 1, THE ENGINE OIL WAS DOWN A LITTLE OVER A QUART. THIS VEHICLE REQUIRES FULL SYNTHETIC OIL 0/20. AT EVERY OIL CHANGE THE OIL IS A QUART OR MORE LOW. A FEW TIMES THE OIL LIGHT HAS GONE ON WELL BEFORE THE NEXT OIL CHANGE. A NEW CAR SHOULD NOT BE BURNING OIL, ESPECIALLY FULL SYNTHETIC OIL. *TR

OIL KEEPS RUNNING DRY BEFORE NEXT OIL CHANGE. IT HAS BEEN REQUIRING ABOUT 1 QUART EVERY 3,000 MILES. THIS HAS THE ABILITY FOR THE ENGINE TO RUN WITHOUT OIL AND SEIZE. THIS CAN CAUSE DRASTIC DAMAGE AND INJURY ALONG WITH GREATER WEAR. I HAVE BEEN MITIGATING IT WITH KEEPING OIL IN THE TRUNK BUT NO GUARANTEES THAT YOU WILL ALWAYS HAVE IT. THE OIL ALSO RUINED MY TRUNK. *TR

PASSENGER AIRBAG RANDOMLY TURNS OFF WHEN PASSENGER IS IN THE CAR. TOOK TO A DEALER AND THEY COULDN'T REPEAT. WAS TOLD IT WAS PROBABLY JUST A WEIGHT ISSUE. IF THE AIRBAG DOESN'T GO OFF WITH A PASSENGER THERE IT COULD BE FATAL. *TR

ON 2 SEPARATE OCCASIONS AIRBAG WARNING LIGHT ON DASH LIT AND AIRBAG LIGHT STATED PASSENGER AIRBAG WAS OFF DESPITE SEAT BEING OCCUPIED..SUBARU STATES CANT FIND ISSUE BUT I HAVE A PIC OF THE WARNING LIGHT ON(LOOKS LIKE PREGNANT WOMEN!!). WORRIED CAR /AIRBAG UNSAFE. *TR

TL* THE CONTACT LEASES A 2012 SUBARU IMPREZA. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT PASSENGER AIR BAG WARNING LAMP ILLUMINATED EVEN THOUGH THERE WAS AN OCCUPANT IN THE FRONT SEAT. THE DEALER STATED THAT THE JUMPER CABLES UNDER THE PASSENGER SEATED RESULTED IN THE SENSOR NOT OPERATING PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

CAR WAS DRIVEN TO A GROCERY STORE AND WAS PARKED FOR APPROX. 15 MINUTES. UPON STARTING THE CAR AND PLACING IT IN REVERSE, THE STEERING WHEEL VIBRATED AND THE POWER STEERING CEASED TO FUNCTION ACCOMPANIED BY AN EPAS WARNING LIGHT DISPLAYED ON THE DASH. THE LIGHT EXTINGUISHED AFTER TWO RESTARTS, BUT RE-LIT UPON SLIGHT MOVEMENT OF THE STEERING WHEEL WITH MOMENTARY VIBRATION AND LOSS OF POWER ASSIST. WE DROVE THE CAR .7 MILE TO THE SUBARU DEALER WITH NO POWER STEERING ASSIST. A SERVICE ADVISER STARTED THE CAR MINUTES LATER AND THE STEERING FUNCTIONED NORMALLY WITH NO MALFUNCTION LIGHT DISPLAYED. THE SERVICE ADVISER SAID IT WAS NOT POSSIBLE TO LOOK FOR A STORED CODE TO DETERMINE WHAT THE PROBLEM WAS. THE AMBIENT TEMPERATURE WAS ABOUT 40 DEG F. THE CAR WAS VERY DIFFICULT TO STEER WITHOUT POWER ASSIST AT LOWER SPEED. *TR

2012 SUBARU IMPREZA HAS BEEN NEEDING AN AVERAGE OF 1 QUART OF OIL FOR EVERY 1,000 MILES DRIVEN SINCE MAY OF 2013. OIL CONSUMPTION TEXT STARTED AT NORTH COUNTRY SUBARU IN QUEENSBURY, NY ON AUGUST 5, 2014 WHEN THE CAR HAD 26586 MILES ON IT. NEW OIL FLOAT SWITCH WAS PUT INTO THE CAR ON SEPTEMBER 24, 2014 AT 28654 MILES. CAR CONTINUES TO NEED 1 QUART OF OIL FOR EVERY 1,000 MILES. *TR

TO WHOM IT MAY CONCERN: I HAVE A 2012 SUBARU IMPREZA PREZ, AND AM CONCERNED THAT MY AIRBAG MAY FAIL ON IMPACT. WHEN WILL THE RECALL MAKE IT TO THE DEALERSHIPS SO THEY MAY BE ABLE TO SERVICE MY, FAMILY MEMBERS AND FRIENDS CARS TO MAKE THEM SAFE WITH FEAR-FREE DRIVING! THE COUNTRY WOULD APPRECIATE YOUR DEPARTMENTS RESPONSE TO OUR VALID CONCERN FOR SAFETY, AS I'M SURE ALL OF THE HUMANS WORKING IN THIS DEPARTMENT ARE CONCERNED FOR THEMSELVES, THEIR FAMILIES AND FRIENDS. THANK YOU FOR YOUR VALUABLE TIME AND EFFORT TO REMEDY THIS MOST IMPORTANT CONCERN THE UNITED STATES POPULATION HAS. *TR

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 58,000.

AT ANY SPEED, WHILE CARRYING A PASSENGER, THE PASSENGER AIRBAG ON LIGHT WILL TURN TO THE OFF POSITION. PASSENGER AIRBAG IS DISABLED WHILE PASSENGER IS IN VEHICLE AT ANY GIVEN SPEED RANDOMLY. COULD POTENTIALLY CAUSE SEVERE INJURY/DEATH IN AN ACCIDENT. I HAVE OWNED MULTIPLE 2012+ IMPREZAS WITH THIS EXACT ISSUE. *TR

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT STATED THAT THE AIR BIG LIGHT SPORADICALLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000. UPDATED 3/31/15*CN THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED WHEN A PASSENGER WAS SITTING IN THE SEAT, UPDATED 04/30/15*JB

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT STATED THAT THE FRONTAL AIR BAG INDICATOR ILLUMINATED IN THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 22,000.

THE DASHBOARD "AIRBAG MALFUNCTION" LIGHT TURNS ON AND THE PASSENGER AIRBAG LIGHT SWITCHES TO "OFF" WHILE THERE IS A PASSENGER IN THE CAR. THIS PROBABLY MEANS THAT IF THERE WAS A COLLISION, THE PASSENGER AIRBAG WOULD NOT DEPLOY, WITH PASSENGER IN FRONT SEAT. IT WAS HAPPENING ABOUT 40% OF THE TIME THAT I HAD A PASSENGER IN THE FRONT SEAT. TOOK THIS TO ALEXANDRIA'S BEYER SUBARU AND THEY WERE ABLE TO PULL THE CODE/REPRODUCE PROBLEM. APPARENTLY THERE IS SOME SENSOR IN THE SEAT THAT CAUSES THIS MALFUNCTION. THEY ARE REPLACING THE SENSOR FREE OF CHARGE (COVERED UNDER WARRANTY). ..UPDATED 01/20/15 *TR UPDATED 08/28/2017*CT

IN A CRIME RIDDEN NEIGHBORHOOD I HAD A FLAT TIRE WHICH I WAS UNABLE TO CHANGE. THIS WAS DUE TO MY SUBARU LABELED AND PACKAGED "MCGARD" WHEEL KEY WHICH CRACKED AND BECAME UNUSABLE. TIRE SALES AND REPAIR FACILITY SUMMONED FOR ASSISTANCE REPORTS THEY HAVE A "BUCKET" FULL OF THIS BRAND OF WHEEL LOCK "KEYS" WHICH CRACKED AND BECAME UNUSABLE. AFTER MY FIRST MCGARD WHEEL LOCK KEY CRACKED, MCGARD SENT ME A FREE WHEEL LOCK "KEY" AND SAID THE ORIGINAL CRACKED, BECAUSE SOMEONE USED EXCESSIVE AIR-WRENCH TORQUE TO REMOVE LUG NUTS. I BELIEVE THIS TO BE UNTRUE, BECAUSE TO ELIMINATE THIS POSSIBILITY, I PERSONALLY ATTEMPTED TO REMOVE THE FOUR KEYED WHEEL LOCKS (WITH MY BRAND NEW WHEEL LOCK KEY) PRIOR TO A TIRE ROTATION AT A TIRE SALES FACILITY. THE BRAND NEW WHEEL LOCK KEY CRACKED AGAIN (AFTER THE THIRD MCGARD LUG), SIMPLY BY ME TRYING TO REMOVE THE KEYED LUGS. IT SHOULD BE NOTED SUBARU LUG NUT TORQUE HAD BEEN APPROXIMATELY 62' LBS., AND IT IS NOW APPROXIMATELY 85' LBS. PLEASE ALSO SEE MY OTHER NHTSA COMPLAINT REGARDING THE UNUSABLE SUBARU SUPPLIED LUG WRENCH. I BELIEVE THIS AFFECTS 2013 MODELS, AND VERY POSSIBLY MODEL YEARS PRIOR TO 2012. *TR

UPON ENTERING A PARKING GARAGE AND PARKING, THE CAR ACCELERATED ON ITS OWN AND CRASHED INTO A CEMENT WALL. I WAS DRIVING SLOWLY HAVING JUST MADE SEVERAL TURNS WITHIN THE GARAGE AND THEN ALIGNED, AS USUAL, WITH THE LINES TO PARK. THE CAR REVVED EXTREMELY HIGH AND TOOK OFF STRAIGHT INTO THE WALL THROWING ME BACK IN TO THE SEAT. I ONLY NEEDED TO SOFTLY TAP THE BRAKES TO BREAK NORMALLY, BUT IT TOOK OFF. AFTER THE INCIDENT, I MADE SURE TO CHECK THE FOOT PEDAL AREA TO SEE IF ANYTHING WAS INTERFERING WITH THE GAS, BUT NOTHING WAS NEAR. THE MATS ARE CUT WELL AWAY FROM THE PEDALS. I SUFFERED BURNS/SCRAPES FROM THE SEAT BELT ACROSS MY COLLAR BONE, WHIPLASH FROM THE IMPACT, AS WELL AS, A SORE CHEST ALSO FROM THE IMPACT AND SEAT BELT. I FELT LIKE THE CAR WAS POSSESSED AND TOOK OVER. I REFUSE TO DRIVE THIS VEHICLE AGAIN. I AM SCARED THAT SOMEONE COULD HAVE BEEN HURT, OR WORSE, DUE TO THIS DEFECT IN THE CAR. *TR

WHEN SOMEONE SITTING IN THE FRONT PASSENGER SEAT LEANS SLIGHTLY, THE AIRBAG SENSOR FREQUENTLY MALFUNCTIONS AND THE CAR TURNS OFF THE AIRBAGS FOR THAT SEAT, AS INDICATED BY THE LIGHTED DASHBOARD INDICATOR SIGN. *TR

MY SUBARU IS EQUIPPED WITH A PASSENGER AIRBAG MONITOR. WHEN SOMEONE IS SITTING IN THE PASSENGER SEAT, THE LIGHT SHOULD INDICATE THE AIRBAG IS ON. WHEN A PASSENGER IS SITTING IN THE FRONT SEAT OF MY IMPREZA, THE AIRBAG CONSISTENTLY TURNS OFF. I CALLED SUBARU THE FIRST TIME IT HAPPENED. THEY TOLD ME THERE WAS A RECALL. WHEN I TOOK IT INTO THE DEALERSHIP TO BE FIXED, THEY SAID THERE WAS NO RECALL AND THEY COULD NOT DUPLICATE THE PROBLEM. I TOOK IT IN A SECOND TIME WITH THE SAME RESPONSE. I AM NOW OUT OF WARRANTY AND THE PASSENGER AIRBAG TURNS OFF ABOUT 75% OF THE TIME SOMEONE IS SITTING IN THE SEAT. *TR

THIS SUBARU TAKES SYNTHETIC OIL, WHICH SHOULD LAST A MINIMUM OF 6000 MILES BETWEEN OIL CHANGES. EVERY OIL CHANGE I HAVE HAD ON THIS CAR (I CHANGE IT EVERY 7500 MILES), I HAVE HAD TO ADD AN EXTRA QUART OF OIL BY ABOUT 3000 MILES INTO AN OIL CHANGE. THIS HAS DONE THIS FROM THE VERY BEGINNING OF OWNERSHIP. A BRAND NEW CAR SHOULD NOT BURN UP OIL SO QUICKLY. THIS CAN HAS BEEN SO MANY HEADACHES FROM THE MOMENT I PURCHASED IT. ELECTRICAL FAILURES, PASSENGER AIRBAGS NOT WORKING, GPS SYSTEM FAILURE, BRAKES NOT RESPONDING AS THEY SHOULD...THE LIST GOES ON. *TR

SPONTANEOUS CRACKS IN WINDSHIELD. CAR WAS NOT IN USE AND SITTING IN OPEN SPACE. NO VISIBLE CHIPS OR ANY REASON FOR THIS OCCURRENCE. *TR

OIL LIGHT CAME ON. SUBARU MANUAL SAYS TO CHANGE OIL EVERY 7,500 MILES. THEY USE SYNTHETIC OIL WHICH IS MORE EXPENSIVE. HAD TO FIND A DEALER WHO ADDED A QUART OF OIL. HAD THE 15,000 MILE SERVICE AND LIGHT CAME ON AGAIN AT 18,000 AND AT 19,800. BOTH TIMES OIL WAS ADDED. SUBARU SAYS THIS IS NORMAL. HOWEVER, I DON'T FEEL I CAN MAKE A TRIP OF ANY EXTENSIVE MILEAGE SAFELY. ESPECIALLY WHEN SUBARU IS PUTTING IN A SYNTHETIC OIL THAT MIGHT BE DIFFICULT TO FIND. *TR

I SIDESWIPED A PARKED CAR AND THE MOMENTUM CAUSED MY CAR TO FLIP OVER AND LAND ON ITS ROOF. HAVE NOT HEARD FROM THE ADJUSTER BUT IT IS OBVIOUS THE CAR IS "TOTALED". WRITING TO YOU TO LET YOU KNOW THAT I ALSO WROTE TO SUBARU TO ADVISE THEM THAT I THINK THAT THE AIRBAGS SHOULD HAVE DEPLOYED BUT NONE OF THEM DID. THE ACCIDENT OCCURRED IN UNION, N.J. *TR

WHEN DRIVING WITH A PASSENGER AND GOING ON A HIGHWAY, THE AIR BAG INDICATOR FOR THE PASSENGER AND DRIVER SHOWS "OFF", MEANING IF THERE WAS A COLLISION, THERE WOULD BE NO AIR BAGS. AFTER SEVERAL TRIPS TO THE DEALER, THEY FINALLY TEST DROVE WITH A PASSENGER AND GOT IT TO FAIL. THE SENSORS IN THE PASSENGER SEAT WERE REPLACED. THERE ARE OTHER REPORTS ON THIS PROBLEM AND SUBARU SHOULD RECALL THE VEHICLES. THIS IS A SERIOUS SAFETY ISSUE. *TR THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 01/16/15. *JB