FRONT WINDSHIELD CRACKED STARTING AT PASSENGER SIDE TO MIDDLE OF WINDSHIELD. CAR WAS SITTING IN A PARKING LOT WHEN THIS HAPPENED. SUBARU SAID THEY WONT PAY FOR IT EVEN THOUGH THE ORIGINAL WARRANTY IS STILL CURRENT. HAD TO REPLACE WINDSHIELD, $1750.00.
2020 Subaru Forester complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2020 record →
Windshield Glass Cracked.
While driving, a small pebble was believed to strike the front windshield (lower passenger side) because we heard a loud pop then noticed the windshield cracked immediately spanning the lower center of the windshield at least 18 inches from end to end. This crack negatively impacts driver visibility, distorting the view during both day and night driving. Insurance has not yet inspected the windshield.
The Windshield broke for no apparent reason. It’s a big crack that affects visibility. I know there is an ongoing problem with other similar suburu vehicles and is currently under a lawsuit process.
Front windshield seems very susceptible to chips and cracks. Since I purchased the vehicle new on 4/16/2020, the following repaired have happened: 3/15/21- chip repaired $19 8/30/21- two chips repaired $19 9/8/21- front window replaced after the formation of a large crack $410.28 5/30/22- crack spread from a chip that occurred yesterday (not repaired yet)
Windshield has cracked in 2 different spots, one on the driver side and the other on the passenger side. The passenger side is a crack from the edge to the center of the windshield. I didn't see the item, it was so small it may have been a pebble, and barely heard the noise. I don't feel safe to drive it because I am worried the crack will go across the entire windshield making it unsafe to drive. I haven't filed a claim with my insurance company yet, but understand it is expensive to replace and get calibrated for the EyeSight camera.
2 small cracks on windshield, unknown cause, possible small pebble. Now extended to a large crack on my winshield effecting eyesite. Through research appears this year and model has been shown to have a defective windshield and previous lawsuits filed. Would like to know if this lawsuit can be used in my case or if I can file. Cost to replace is ~ $3,000 out of pocket. This is ridiculous.
Windshield cracked for no reason. Has continued to worsen. Has to be repaired for and paid for by customer. This seems to be a known Subaru problem.
Battery constantly dying. Significant safety concern. Never no when the car is going to not start. Unreliable
The windshield cracked without any known trauma. The car was parked in a lot and when I came out the windshield had a large crack in it. The dealer where the car is serviced refused to see it stating they do not replace windshields.
Drove the car to my place of work. There were no rocks , chips or other hitting the windshield. Came out to the car in the parking lot at lunch and the was a crack that stretched from the lower passenger side to the middle of the windshield. The local Subaru dealer played "dumb" and acted like they had never seen this problem and then blamed it on a rock chip after learning we knew of the thousands of Subaru's with similar problems.
There have been three cracks in the front windshield in 18 months with little to no provocation. These have required replacement of the front windshield and re-calibration of eyesight. With each crack, there was little to no cause. On one occasion, there was a tiny piece of gravel that resulted in a crack that extended across 50% of the front windshield. My concern is for my personal safety should the windshield crack and cause harm to me as the driver or impair my visibility while driving which increases my risk for an accident. There’s also the concern about cost and time spent with repeated replacements. The date of incident below is the date of the third crack
On highway speeds, the hood, which is shut, rattles. I have not had the hood inspected nor I have brought it to the manufacturer.
The car was parked and idling for a few minutes as a passenger exited the vehicle. While parked, the car began to shake slightly, it was then placed in reverse to get out of the parking space. Still shaking. When it was put in gear to go forward, the car began to accelerate on its own. The driver was able to use the brake to stop the vehicle but, when she took her foot off the brake to make a left turn and towards the park exit, the vehicle accelerated abruptly, and the car surged towards a main road. The passenger in the seat next to her was able to see clearly that the driver’s foot was not on the gas pedal. The driver was able to steer the vehicle clear of the park visitors, avoid other vehicles in the parking lot, and stop the car prior to reaching the traffic light at the main road. Stunned by the incident, the driver decided to return the vehicle to the parking lot, so she opted to make a U-turn at the light. As she turned the vehicle, the vehicle accelerated once again without her foot on the gas pedal. After the driver was able to maneuver the car into a parking space, the vehicle started to shake violently, and the driver shut off the engine. When the driver attempted to restart the car with the intent to drive home slowly, the driver placed the vehicle in reverse, and applied her foot to the gas pedal but, the vehicle would barely move. The engine revved when the pedal was pushed all the way to the floorboard but, the vehicle only moved at approximately 5MPH. Once p
The vehicle is about 19 months old and has less than 15,000 miles. We were driving on the highway, passed a large truck, and a small rock got kicked up and hit the windshield near the top, just passenger-side of the eyesight camera. A 5 inch crack formed while we were driving and it grew another 2 inches before we made it to our destination. There is now a 7-in vertical crack in the windshield.
Since purchasing 2020 Subaru Forester (35K miles) I have now had to replace THREE (3) windshield and have ONE (1) additional suboptimal windshield repair. Three incidents were immediately apparent from road debris from cars/trucks traveling in the opposite direction or passing. One appeared spontaneously. The cracks are all 12-24" long and curiously have only been in the areas directly in front of the driver's forward vision. Prior to this I have been without any auto insurance claims for over 40 years! 1. Windshield unsuitably sensitive to chipping and cracking. 2. Impairs driver vision and impairs use of Eye Sight technology. 3. All defects/damages have been confirmed by Safelite. 4. No other third party inspections have been required. 5. No warning lamps appeared before the incidents.
Electrical defect in recent Subarus causes parasitic battery drain when the car is not in use. Our battery drained to the point that the vehicle couldn’t start without a jump due to this defect.
I have had four cracked windshields since I took possession of the car in October 2020. August 2021, October 2021, April 2022, April 2022
For the 2nd time in 5 months, my windshield has cracked (crack in excess of 6 inches) for no apparent reason
Large crack appeared in windshield. Car was parked at the time and was not hit by anything. Filed claim with insurance company and they are going to replace windshield. Called Evanston Subaru about incident about warranty coverage and they have not returned my call. I have read that this is a problem for Subarus.
The battery drains regularly, causing the vehicle to be inoperable. Battery is dead after 3 days of non use, leaving vehicle unable to be used.
The contact leased a 2020 Subaru Forester. The contact stated that while reversing in a driveway, the vehicle suddenly accelerated on its own and crashed into a bush without the accelerator pedal being depressed. There were no reported injuries. There were no warning lights illuminated. The contact applied the brake pedal and the vehicle stopped. The vehicle was taken to the local dealer but they were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact was concerned about driving the vehicle. The failure mileage was 38,000. The VIN was not available.
I drove my car at lunchtime to get lunch and returned to work. There was no issue. Then less than 5 hours later when I left work around 5:30 pm and went to my car there was a large crack from the base of my windshield almost in the center. It doesn’t go all the way to the top but curves in a sort of U shape. Obviously I now need a new windshield.
I got in my car one day and noticed a crack going up through the middle of my windshield - about 10 inches and went all the way to the bottom edge of the glass. After traveling a short distance (15ish min) and leaving it parked for a couple of hours, I came back and it had now turned horizontally across the windshield maybe 4-6 inches toward the driver's side. No impact or incident to cause the crack initially or that extended it.
The forester's windshield cracked over 2 feet. We brought it to the dealer for a warranty claim, and the dealer rejected it. They said the windshield was hit by something and caused the crack. I am not sure how big of an object has to hit the windshield to cause such a crack. Subaru is not taking any responsibility for their product's quality. This is a common problem for Subaru owners and should be addressed via recall.
Windshield cracked from no apparent damage. I was driving and a hairline fracture spread from the top driver side of the Windshield to the middle.
Windshield - The front windshield cracked all by itself. This is the 2nd time the front windshield cracked. I got the 1st driver side crack repaired as it was relatively small (dime size). The 2nd time the crack was on the passenger side. This cracked is in the middle of the window and is approximately 17 inches long and starts at the edge. The crack happened when I was driving.
Automatic braking system failed and led to a front end collision immediately a fire broke out under the hood and accelerated into the car with in minutes using a tire iron the passenger door was forced opened Air bags deployed (3) and seat belt held
Front windshield crack for no reason.
The contact owns a 2020 Subaru Forester. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to respond. The vehicle stalled and then went into sleep mode. The contact was able to restart the vehicle after several attempts. There were several unknown warning lights illuminated. The contact stated that the vehicle also experienced failures with the electrical system. The vehicle was taken to the local dealer where the contact was informed that the vehicle was operating as designed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 1,300.
Battery dead not even 2 years old. Known problem they won't fix. Lane assist was pulling us into other traffic lanes when wasn't supposed to almost causing accidents and now won't turn on
I was driving in fine weather, in a smooth highway when a crack occurred in the windshield for no apparent reason. I initially thought a dust particle must have hit in the wrong place, but then was alerted to the fact that a windshield should not break for no apparent reason. I have owned cars for decades, and this is the first time that I have had a windshield crack, and in a nearly new car. It is a Forester 2020. I drove a Forester 2002 for nearly fifteen years with no issue ever. I have, upon research, found out that I am one of many people waiting for Subaru windshields for my same model, and that there is clearly a pattern that suggests an error in the making. I called Subaru of America and also my dealership and neither one seemed receptive to my concerns, nor showed any awareness of windshield issues. I did my own research after the glass company alerted me to the fact that there is a class action lawsuit for my very vehicle in process due to overwhelming problems with the windshields cracking for no apparent reason. I find this really concerning. Subaru markets itself for its all terrain vehicles, and while I only drive on roads and highways, they are vehicles supposedly designed to go through much rougher terrain. The problems with the windshields are a concerning safety alert for all the owners of these vehicles, and particularly for those who use them in a variety of terrains. I did find through my own research that there are indeed lawsuits currently in process fo
At the time,time, car was not fully 2 years old.. its brand new.This is an addition to a post created a week ago. After the dealership offered to detail the interior of the car to solve the sulferic acid feeling I noticed that the flap above the driving wheel started to feel warm. This happened right in the morning in February. I'm not sure if I am feeling an electrical voltage, smelling the exhaust or there's still sulferic acid in the car. Every once in awhile I my hair smells like oil.. Whatever it is it makes your head feel heavy. My toddler feels something because during a drive he will say " hot". This puts our safety at risk if we are smelling the exhaust or feeling voltage while driving in the car. Sometimes it smells like fuel I the trunk of the car or acidic
Battery draining requiring multiple charging.
The battery died after less than two years. There is a class action lawsuit related to recent Subarus draining batteries very quickly due to parasitic power drain because of a faulty electrical system. The 2020 Forester was included in the initial lawsuit, but this model was thrown out of the lawsuit by the judge since none of the plaintiffs owned a Forester. However, it is a known issue. Prematurely and unexpectedly dead batteries, as I experienced, can cause motorists to be stranded and face related hazards, as well as to incur unexpected costs. I spent more than $200 to replace my battery long before the minimum expected three-year battery life.
I was driving from Gainesville Georgia to Stuart Florida and all of the sudden the windshield cracked from the top upper left corner to about 6 inches down. It continued to crack for about 18 inches or so within the next 24 hours. I only had the vehicle since September, 2020.
I bought my new 2020 Forester in November 2019. It now has 1604 miles on it. Twice already I've had to have it towed to the dealership because the battery was dead from just sitting in my driveway. The first time, February 2021, they said it was a bad battery. The second time, January 2022, they said it's because I don't drive the car enough. Said I have to drive or idle the car for at least 15 minutes twice per week which is a waste of gas and time for something that shouldn't happen to start with! There are already lawsuits about this constant battery drain but the 2020 Forester isn't included and it should be! There is NO reason for the battery to constantly drain to the point that the car won't start when the car is sitting with everything turned off!
A cracked windshield - the second replacement windshield in two months - As in the case of the first replacement windshield, this second crack appeared as I was sitting in a parking space in a parking lot. No movement of my vehicle. I've spoken with representatives of the company which installed this windshield and this company claims no responsibility. This company is authorized by Subaru. I've spoken to the manager of the Subaru dealership from which I purchased the car. The dealership claims no responsibility. I am planning to write to Subaru's corporate offices.
My windshield cracked by itself overnight while the car was parking with no signs of any trauma to it. searching online there are multiple cases reported same problem i definitely believe there is a manufacturers defect with these windshields
The contact owns a 2020 Subaru Forester. The contact stated that while driving at an undisclosed speed, the radio system malfunctioned, which caused the blind-spot detection system, headlights, and instrument panel to fail to operate as needed. Additionally, the eyesight system would inadvertently engage, which caused the vehicle to stop without warning. The contact restarted the vehicle to correct the failure. The vehicle was taken to the dealer, and AutoNation Subaru Scottsdale (15678 N Northsight Blvd, Scottsdale, AZ 85260) and diagnosed with radio software failure. The dealer replaced the radio on three separate occasions; however, the failure recurred. The dealer also reconnected the eyesight system and resolved the eyesight system failure. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.
10/2021: The vehicle completely shut-off at the beginning of a turnabout in front of the fire department. Per nearby pedestrians, automobile owners, employees of the fire department and AAA driver, the start/stop battery or alternator malfunctioned. The vehicle only had 51k miles. This was a new vehicle purchase in 2019. The safety of my toddler and I were at risk as soon as we entered the beginning of a turnabout. I had reported several safety issues from tires, brakes, burning feelings on my skin , my jaw locking up and seatbelt malfunctioning for nearly 1.5 years. Each time I was told they could not replicate the issue. occurred. Problems occurred at the 1st oil change at 5-6k miles. When the car completey shut-off I tried turning the car on and all the dashboard lights came on and I was able to roll my toddlers window down. The car shut off again and when I turned the ignition on the wheel became stuck along with the ignition. I turned the emergency/Caution lights on and thought that would provide us safety from other cars colliding into us. I noticed cars would wait directly behind me and then honk their horn if I did not drive-off. Nearby pedestrians walked by and mentioned the emergency/caution lights were not flashing. I told them to look at my dashboard because they are flashing. The nearby dealership inspected the car and determined the start/stop battery was bad. The corporate office decided to pay for the labor, parts and car rental fees -as a goodwill gesture. 2/
Entered car d2 after after an ice storm to find Passenger side Windshield cracked from left edge crossing over drivers view.
My windshield has an edge crack starting yesterday. Rapidly, it has grown to 7~10 inches and it's still happening even when i'm not driving. I have not observed any obvious reasons for this to happen and it's now start impacting the front side visibility during driving.
Frequent battery dying problem in 2020 Subaru Forester from Grayson Subaru, Knoxville, TN I am a 67 year old woman who does much scientific research in remote places alone at night. During the day, I manage 3 farms 100 miles apart. I am constantly opening and closing gates, getting out briefly to check livestock and fix fences. If my keys are left in the ignition even briefly, as I get in an out for small tasks, the car battery is dead. Other times it is simply dead for no reason at all. In my over 50 years of driving all sorts of cars and trucks, I have never had this problem. I have had constant problems with this car battery dying in as little as 5 minutes after driving 50 miles. I have brought this problem to Grayson Subaru’s attention and spent hours waiting as they checked for problems. They never find anything. I have made numerous calls. They assure me this is “normal”. This is NOT normal. Not in my over 50 years of driving cars. I am forced to carry a car booster with me at all times. This is a TERRIBLE situation for a car which typically is owned by people who often camp, are doing sports in remote places or need a small rugged car for farm work or field research or outdoor activities. Here are just a few times I have contacted Grayson Subaru over this problem. I have had dead battery many more times than this (just in past 2 weeks Jan 5, 10 and 14, 2022), but have had to jump it off because I was in a dangerous. I bought the car in Sept 2021 from Grayson as a new c
The windshield on our 2020 Subaru Forester recently cracked, with no warning or obvious reasons for it to crack. When we began to try to repair it, we realized that because of the Eyesight technology connected to it, it would be a more expensive and complex replacement. We also found out that this was a common problem with this make and model, and that there had been other complaints about it. We are still trying to make an appointment to fix it, but the crack has grown longer and seems more dangerous now
Front windshield developed a 12 inch stress fracture with no invisible sign it was due to a rock chip. The crack first appear below the windshield wiper in the center.
Windshield cracked
The contact owns a 2020 Subaru Forester. The contact stated that on three separate occasions, a crack had formed on her windshield obstructing her vision. All cracks to the windshield had formed after minor or no impact. The first crack was detected upon the entrance of the vehicle on the lower driver-side corner; the crack had spread from one edge to another. The second crack had formed while the contact was driving at 65 MPH when a pebble struck the passenger’s side windshield at eye level. The crack initially started off as a chip and then formed into a spider web within seconds; the crack then spread horizontally across the windshield within days. The third crack formed without incident on the top edge of the passenger’s side windshield; the crack had formed into a J-like shape right underneath the rear-view mirror. The contact had taken the vehicle to the same dealer for each windshield repair; the repair for the latest failure was not yet performed. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 2,000.
Driver gets choked while drinking a cold beverage, gets disoriented and loses consciousness momentarily causing the vehicle to veer off the street and strike a tree with extensive front end damage. Airbags did not deploy at all. Driver has injuries from the crash, such as possible fractured wrist, contusions and much pain in the neck, chest and back areas. She was transported by EMS to the hospital. Insurance was notified and an adjuster has already sent a repair appraisal and cut a check for the estimated cost of repairs. The driver does not feel comfortable about the having the car repaired with potentially faulty airbags. We have photos of the car. We have stated our concerns about this to the insurance company and the vehicle manufacturer. They have opened a file with our concerns and we are waiting to learn further from the insurance provider and the car maker. My wife has numerous injuries and does not feel secure keeping this car. A police report is filed and I have also made an initial request to a consult with an attorney.
The contact owns a 2020 Subaru Forester. The contact stated that the battery drained quickly, and the vehicle had to be jumpstarted after three days. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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