2020 Subaru Forester complaints

The contact owns a 2020 Subaru Forester. The contact stated that while driving approximately 70 MPH, the accelerator pedal was depressed, and the vehicle started to lose motive power. The check engine warning light was illuminated. The vehicle was steered to the side of the road where the vehicle then stalled. The vehicle was restarted approximately 15 minutes later. The vehicle was towed to a dealer where it was diagnosed that the thermal control valve and electric water pump needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.

I was driving on a paved two lane rural route and hit a small bump in the road. Immediately, my check engine light came on and all the safety features turned off. Control panel showed multiple safety features off and the Sport mode indicator light blinking. My car only has 17K miles on it and I have had it just over a month. I was able to drive it safely home and when I called the dealership the next morning I was told I could continue to drive it until the service appointment six days later. When I got home, my husband checked it with his CEL reader and got the code for the temperature control valve (an issue known by Subaru). This was confirmed by the dealership and I was told after having driven it for several days that it should not be driven. The repair is being covered under the power train warranty.

Our thermo control valve (TCV) assembly failed and caused dangerous loss of speed and control while on the highway. Subaru is fully aware of the defect in their design as they issued a service bulletin to inform their service centers of a new, fixed TCV assembly that is retaining the same part number (a notice only sent to their service centers, NOT to owners). Please see attached. Despite being aware of the defect, Subaru has not voluntarily replaced the defective TCV assemblies or even bothered to notify owners. Instead, they are letting us put our families and other drivers in dangerous situations through sudden loss of control. There are pages and pages of other owners experiencing this dangerous issue and - like me - being surprised to find it's a known issue that Subaru is not proactively fixing (see any of the owner forums like subaruforester.org).

My one year old is able to press the chest clip and it unlatches. So now the only thing holding him is the buckle. He has been able to undo the chest clip. While driving in traffic. This should not happen. Could be terrible danger if got in a car accident.

Windshield randomly cracked while parked. There was no hit to the windshield that was detected. Crack runs down middle of windshield.

(06/22) - Small pebble hits windshield and creates a "star-pattern" crack measuring 2.25 inches in diameter. Booked earliest appointment for windshield replacement on Tuesday 06/27. Have not touched windshield and have not driven vehicle as of this day. (06/24) - Waiting for windshield replacement appointment; star-pattern crack has extended aggressively overnight while parked under shaded carport (average temp 64 degrees), far beyond what is typical. As of 06/24 there are 2 long cracks extending in opposite directions measuring 9 inches above and 13 inches below original impact diameter. Please note that Subaru has had prior class action lawsuits filed for similar issues regarding brittle/unsafe windshields for Subaru Outback and Forester 2016-2020 models.

While driving on an Interstate highway the engine suddenly lost power and various warning lights lit up on the dash, including brake, eyesight, RAB. Managed to limp to the shoulder without getting hit and had the car towed to the dealer, who replaced the thermo control valve assembly under warranty.

My wife was out this morning meeting friends for coffee. She gave a friend a ride home and she noticed a crack in the windshield on the drivers side. There was no indication that it was hit with a rock or anything else. I see that there was a lawsuit against Subaru for defective windshields.

The thermo-valve controller gives out on this vehicle. Through searches and discussions with two separate dealerships, this seems to be an incredibly common issue. It's enough that Subaru has actually completely replaced the design of this piece for whenever it gets replaced. This triggers a check engine light which already removes many features on the Subaru. My understanding is that this part controls and measures the engine temperature which means that drivers have no clue if their engine is overheating or not when it goes out. Subaru has gotten away with covering this part over their Powertrain warranty since the vast majority of their vehicles are having this part break within 3 years. Most drivers are happy with this because the major ($1500-2000) repair is covered. The issue is that people that drive more often, like myself, are stuck footing the bill for a part that Subaru has admitted doesn't work properly just because we've now fallen out of this 60k mileage warranty. From my research, it's not a part that is greatly affected by mileage, so much as time since the dealerships have noted that every replacement they've seen has fallen within 3 years, regardless of the mileage. For that, I'm asking that there be a true recall put in place for this part. This is a major expense for almost anyone and isn't fair for Subaru to hide behind a warranty that won't apply to everyone when they know they created this improperly. Even the reps at the dealership mentioned that they

The contact owns a 2020 Subaru Forester. The contact stated while driving approximately 2 MPH down her driveway, she heard an abnormal popping sound coming from the dashboard. The contact observed that a crack had appeared in the center of her windshield that formed at the bottom of the windshield. The contact stated that the crack extended more to the passenger’s side of the windshield. The contact called the local dealer and was advised by the dealer to contact the insurance provider for assistance. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 50,000.

Thermo control valve needed replaced. Check engine light and all safety lights turned on. All safety features were disabled when light came on. Subaru has has a recall on 2019 but not 2020 .

Windshield cracked in the bottom black area. This is a known problem for other model years. Subaru should issue a recall / fix for the 2020 Forester also.

While driving, I heard a loud POP. I thought something hit the car, but I was not close behind another vehicle or road hazard. For about 15 minutes I thought no harm, no foul. Then suddenly, I saw a long, mostly horizontal crack from the bottom left and extending about 18" toward the center of the windshield. I called the Subaru dealer [where I bought the car] and was quoted $910 parts and $590 labor, but they were unable to give me a service appointment date at that time. I don't feel the car is safe to drive, so I am looking for a quicker repair from an independent windshield replacement shop. At the same time, I researched Subaru windshield cracks and found numerous reports of easily cracking Subaru windshields. It appears that if I replace one Subaru windshield with another Subaru windshield, I may just be waiting for another Subaru windshield crack in the future.

The thermo control valve on my 2020 Subaru Forester is broken and needs to be replaced. I have owned the car for 2 years, am the first owner, and it has less than 19,000 miles. 90 minutes into a drive the "coolant temp low" indicator light came on. After I pulled over, turned off the engine, and turned it back on the check engine light and sport mode indicator light came on, and all ADAS were disabled. The coolant level was low so I refilled it and took it to the manufacturer the next morning. They inspected my car and confirmed it the thermo control valve was broken. It is still broken as I cannot afford the repair and it is available for inspection upon request. My safety was put at risk by not having access to the ADAS forward collision warning, emergency breaking, and lane departure.

This vehicle has approx. 45,000 miles and the electrical has failed. We have replaced the battery and tested all components in which they then operate fine. However overnight the battery fully drains, leaving us with no vehicle again. This vehicle has no accidents, maintained every 3 months and the health report even shows no issues/errors. No other symptoms have been noted. this car works and runs 100% like it did day 1 up until 3 days ago. Where it has died overnight every day. Luckily my husband is a mechanic as he indicated the last instance of a new battery going in, the dashboard was flashing and going haywire to the point that it wouldnt stop until he removed the battery. He indicated that its likely this would have been an electrical fire if the battery was not removed therefore could have caught on fire with myself and our 14 month old inside. There were no warnings, no alerts, no vehcile safety alerts, the mysubaru app in fact still says we have a 100% healthy vehicle.

Driving down the highway and the windshield cracks and the cracks keeps getting longer.

When I applied the brake ,the vehicle suddenly accelerated and smashed into my garage

The vehicle was parked in our driveway in Lafayette, CA on 5/16/2023. Outside temperature reached approximately 75 degrees. The windshield developed a spontaneous crack, horizontally spanning the driver's side edge to nearly the middle. No impact point can be observed along the crack line. The vehicle is available for inspection but has not yet been inspected by any authority. Vision may be blurred or compromised along the crack line, which should be deemed a safety issue. Numerous reports of windshield faults for 2019+ Subaru Foresters have been reported online, though Subaru continues to deny these claims.

The contact owns a 2020 Subaru Forester. The contact stated that she observed that a crack had started at the bottom of the passenger’s side windshield. The contact stated that the crack had begun to spread and had gone in an arc upwards and stopped at middle of the windshield. The contact had the windshield replaced. The contact had taken the vehicle to a local glass shop and not a dealer to replace the windshield. The vehicle had been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.

My windshield has cracked - huge lines running across the windshield including the driver's side - three times in 2.5 years necessitating I pay out of pocket to replace the windshield each time. I will now need to get my fourth windshield in less than 3 years of having a brand new car. Though I have been told that it was "outside influence" such as a rock, I did not see or hear a rock hit the windshield. Not to mention I have owned many other cars and have never had to replace the windshield so many times. The latest windshield I replaced was less than a month ago and now I have to replace it again. There was a recall/class action lawsuit on previous years of the Subaru Forester and it is not clear or apparent that they have changed the windshield substantially enough that this issue has been resolved. It is dangerous and defective to have a windshield that has long cracks in it so frequently and consistently. My and my family's safety is at risk when it is difficult to see because of the huge cracks in the windshield, particularly at night or in inclement weather (i.e., rain storms). The problem has happened now 3 times in less than 3 years. A product that warrants so much replacement is defective in nature. I have called both the dealership and Subaru USA - who said that they did know that I was not the only one having these issues. The vehicle has been expected by experts at Safelite and I am taking it to the dealership for an inspection with this latest crack. But because

The windshield cracked for no apparent reason. It’s a 2 foot long crack, low on driver side. The crack appeared while the car sat parked in a garage. It wasn’t there when the car was parked and was visible when we returned to drive the car. The windshield is so widely cracked, the risk is s sheet of glass will hurt the driver or passenger. We have not taken it to the dealer for repair yet The windshield cracked without warning or sufficient cause.

The contact owns a 2020 Subaru Forester. The contact stated that when the vehicle was parked in the garage, the contact became aware of a crack on the windshield. The contact stated that there was no impact to windshield to cause the crack. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 48,000.

Firestone Wauwatosa, WI told me I need to have them recalibrate the Driver Assist System as part of an alignment I took the car in for on 5523. This added $125.00 on top of a $209.99 cost for the lifetime alignment cost. Laura, in the service department at Zeigler Subaru, Kenosha, where we bought the car, said this would only have to be done if the car had been in an accident. Not knowing what is actually required leaves me feeling unsafe.

We hit a deer, front-end impact, then our Forester started on fire and completely burned up. The airbags did not deploy, we were not injured but the car is a complete loss.

Windshield cracked and split to the middle unexpectedly

Noticed a crack in the windshield glass today in the parking lot at work. This crack starts at the bottom of the windshield and goes upward about 8 inches. There are no signs of the windshield being hit. I looked this issue up and there is a class action lawsuit going on about defective windshields on certain Subaru models. Mine is included.

While driving the vehicle suddenly stalled and stopped running. The dashboard illuminated with most lights and the check engine message came on the screen. I was thankfully able to get into the shoulder on the road safely without creating an accident or getting injured. The vehicle would not start again and had to be towed to the dealership. I am now out $1800 because I am slightly over my powertrain warranty in mileage on the vehicle. This is a known issue in bulletin: https://static.nhtsa.gov/odi/tsbs/2022/MC-10208664-0001.pdf I am not only disappointed with Subaru of America and NHTSA that this is not already a recall but I am also willing to seek legal action and compensation if this repair is not going to be covered. There are many incidents and reports online of similar issues: https://www.subaruforester.org/threads/2019-thermo-control-valve-assembly-and-warranty-merged-thread.823510/ https://www.carcomplaints.com/Subaru/Forester/2020/drivetrain/power_train.shtml I have filed a case with Subaru of America corporate and am waiting to hear back. Someone is going to cause an accident or end up dead because of this faulty part. It is borderline criminal that this is not already a recall.

The contact owns a 2020 Subaru Forester. The contact stated that after parking the vehicle in the garage, it was later discovered that a small crack had formed on the upper passenger’s side of the windshield. The contact stated neither a rock nor another object had impacted the windshield to cause the crack to form. The local dealer and manufacturer were not notified of the failure. The failure mileage was 30,000.

The check engine light illuminated and the thermo control valve failed at 3 years old. The defrost and heater stopped working immediately making visibility extremely difficult . The eyesight and automatic braking system were also disabled due to the TCV issue. My Forester mpg dropped to under 20 mpg. The Subaru dealer inspected and confirmed code P26A3 and stated the thermo control valve needs to be replaced.

The contact owns a 2020 Subaru Forester. The contact stated while driving 35-38 MPH in cold weather, the temperature gauge indicated that the vehicle temperature was cold. The check engine warning light was illuminated. Additionally, the Forward Collision Avoidance system, the Lane Keep Assist, the Auto START/STOP feature, the cruise control mode, and other unknown features no longer operable messages were displayed. Additionally, the vehicle shifted into Sport (S) mode. The contact was able to drive to her residence. The vehicle was taken to the dealer, where it was diagnosed that the thermal control valve needed to be replaced. The contact stated that there was an inch-long slice like cut in the front passenger's seat. The vehicle was not repaired. The manufacturer was notified of the failure via mail. The failure mileage was approximately 47,000.

The Battery life was considerably short. It started requiring frequent jump starts.

I was on the highway doing 70 mph with the adaptive cruise control set. Then suddenly the check engine light turned on, the eye site and cruise shut down and the car slowed down quickly to 60 mph almost getting rear ended. This Subaru Forester has 65,592 miles. The Subaru Dealer said that the cooling therm valve is bad and needs to be replaced. This cooling therm valve seems to be a major part of the engine and they want $1500 to fix the problem.

Was slowly pulling into a parking spot when the "Automatic Emergency Braking" and "Collision Avoidance Systems" engaged. The systems said that there was an "object detected" and slammed the car to a stop. Shut off the car and got out, there was no object. Had to disable the AEB system to pull into the parking space. Vehicle and component have not been inspected for this issue. Vehicle received regular maintenance at a shop (oil change) about 1 month ago and new tires about 1 week ago. Problem has not been confirmed.

The contact owns a 2020 Subaru Forester. The contact stated that upon entering her vehicle, she noticed that a vertical crack had formed at the middle base of the windshield. The contact stated that the crack obstructed her vision while driving at various speeds. The vehicle was taken to a dealer where a manager inspected the windshield with a ballpoint pen and determined that the failure was caused by the contact. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was 26,000.

Stopped at a stop light for a few minutes and when trying to move forward the car just stopped working. This happened twice.

The contact owns a 2020 Subaru Forester. The contact stated that upon entering the vehicle, she noticed an abnormal crack on the front windshield. The dealer was notified of the failure and the contact was informed that the windshield was not covered; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 30,000.

The contact owns a 2020 Subaru Forester. The contact stated that while driving 25 MPH, the front windshield cracked without impact. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 29,500.

Much like the 2018 Outback issue I had, my 2020 Forester is having the same issue with fuel indication inaccuracy and mpg increasing when fuel level gets under a quarter of a tank. My local Suburu dealership said this is not an issue for this model. I have reported this to Suburu as well. Previously, Subaru found that the software that controls the fuel system can cause the fuel gauge to show that there is still fuel left in the tank when there isn’t. More specifically, the low fuel warning light may not actually come on, and the miles to empty display could be inaccurate. The software is causing additional miles to be showing when they are not available. I don't know if this is a similar issue or not, but no one has fixed it. With any vehicle, you need to be able to rely on the fuel gauge. Knowing how full (or empty!) your gas tank is extremely important when driving, particularly if you are driving a long distance. If you do run out of gas, the engine can stall; fortunately, the vehicle can be driven to the side of the road if it stalls when you are in motion. As the issue involves a software bug, it is easily fixed by the dealership.

Car stalls occasionally while stopped in traffic, at a signal, stop sign, and in heavy street or highway traffic. I have read about this, and it is problematic for this make and model, posing a significant safety hazard.

While merging into a lane, I went to accelerate. I pressed the accelerator pedal to the floor to quickly get up to the speed of traffic. After successfully merging into the lane, I took my foot off of the accelerator pedal and noticed that my vehicle was still accelerating. The floor mat was not interfering with the accelerator pedal. Thankfully, slamming on my brakes while in the middle of a lane caused the accelerator pedal to come off the floor and my vehicle began to decelerate. This was frightening and an absolute hazard to the well-being of myself and other drivers and pedestrians on the road. Without quick thinking and a lack of traffic ahead of me, I and others would have likely been involved in a life-threatening traffic accident. Whether this is a reoccurring incident or a one-time incident, this is not acceptable for any vehicle sold and allowed to be driven by a manufacturer or dealership.

Windshield cracked in J shape starting at the center of the bottom. The crack appeared overnight; there was no crack when the car was parked the night before, and the crack was observed when entering the car the next morning. No impacts observed. Approximately 12k miles.

The headlights produces little to no lighting when driving at night. I almost got into an accident last night because I had extremely low visibility, even with the high beams on.

Driving car in my town to grocery store. As I was driving, I looked in rearview mirror and noticed the windshield had spontaneously developed a 6 inch crack running straight down from the middle of the top edge, directly over the rearview mirror. The crack was not there when I'd started driving approximately 30 minutes prior. No impacts, not using wipers, temperatures have been moderate. There is no glass chip or other indication of impact at the edge of the windshield or on the adjacent edge of the car roof. There is no other visible damage to the windshield. The car is 2 months out of standard warranty. I will be filing an insurance claim.

The Subaru starlink system has no controls around transfer of ownership. I only discovered this after receiving a $150 charge 2 months after I traded in the car to a Subaru dealer. Even after trading in the car I was able to unlock, lock, start the car, and track the cars location. This represents a significant safety risk to the consumer and must be addressed immediately.

Thermo control valve stays open. Needs replacement. Automatic brakes have gone on with no car in front of vehicle. Unsafe.

Windshield cracked while parked during the day. No visible reason for the crack - no chips, divots, or impact marks on windshield. Crack runs from bottom corner of driver's side windshield up to mid windshield right in the line of vision for driver.

The windshield cracked while I was stopped at a light. It creates a visibility issue. The windshield was repaired previously and has cracked again. The vehicle has not been inspected the manufacturer, police, insurance or others. There were no warnings prior to the incidents.

When I was driving this car one night, every dash light was suddenly activated and remained on -- and as a result all safety features were deactivated. When I was able to do so, I touched the battery cables together to reboot the system. I had to do this 3 times over the course of 4 days. Realizing the problem was chronic, I took the car to the dealership (a 2 hour drive), where a service tech explained the problem 'was caused by a low battery.' This car is only 2 years old. A new car battery should last longer than 2 years. It thus seems to me the battery was defective or the car improperly drained it somehow. More important, there is no warning that a 'low battery' -- one which can easily start a car -- could still deactivate safety features while driving.

Windshield cracked with out any other related damage. No rock chips or other damage. While sitting still windshield popped and a small 1/2 inch crack started on the edge of the glass and spread all the way across the windshield. Subaru clames there is no coverage even tho there is no damage to the windshield

I bought this vehicle new. In the past three years, I have needed three windshield repairs. The first two were chips that could be filled and repaired. Most recently, a small chip has begun cracking and will require replacing the entire windshield at substantial cost. This vehicle is more prone to windshield damage from normal interstate use than any other I have driven in four decades.