Page 10 of 13 · complaints 451–500 of 616

2015 Subaru Forester complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Service Brakes
Filed Jul 27, 201883,000 milesKS

ABS LIGHTS COME ON ,EYESIGHT WARNING LIGHTS COME ON , CANNOT SHIFT OUT OF PARK.. CAR WAS STATIONARY. THESE WARNING LIGHTS HAVE BEEN COMING ON FREQUENTLY WHEN IN MOTION, BUT NOW IT WONT SHIFT OUT OF PARK.

Power Train
Filed Jul 27, 201826,900 milesMI

MY VEHICLE HAS BEEN EXHIBITING A LOW RPM WHEN VEHICLE COMES TO A COMPLETE STOP(IE RED LIGHT OR STOP SIGN) AND THE VEHICLE SHUDDERS AND ALMOST STALLS, AND ONCE ACTUALLY STALLING. THE VEHICLE HAS BEEN TO THE DEALERSHIP SEVERAL TIMES FOR SERVICE FOR THIS ISSUES. I HAVE RECEIVED INFORMATION IN THE MAIL FROM SOA IN JULY 2017 CONCERNING THIS ISSUE AND OTHER KNOW ISSUES WITH THE THE CVT TRANSMISSION EQUIPPED IN THE VEHICLE STATING THAT IT IS AN ISSUE WITH THE A SOLID BUSHING IN THE TORQUE CONVERTER CAUSING THE CONVERTER CLUTCH TO STAYED LOCKED UP AND NOT RELEASE PRESSURE. THE DEALERSHIP TELLS ME THAT A CASE HAS BEEN STARTED WITH THEIR TECHNICAL ASSISTANCE AND SUBARU OF AMERICA, THAT THEY DO NOT HAVE ENOUGH DATA(IE RECORDED STALLS OR DTC) TO APPROVE A REPAIR ON MY VEHICLE FOR SAID ISSUE, AND THAT THE VEHICLE WOULD NEED TO HAVE A STALL EVENT FOR ANY FUTHER REPAIRS. BEING A FULLY CERTIFIED ASE AUTOMOTIVE MASTER TECHNICIAN, I DID MY OWN CHECKING AND FOUND TSB 16-107-17 WHICH COVERS MY VEHICLE AND OUTLINES THAT THEY HAVE A EXTENDED THE WARRANTY PERIOD ON THE VEHICLE/CVT TRANSMISSION FOR SEVERAL ISSUES, WHICH OUTLINED IN THE BULLETIN, SHOWS MULTIPLE ISSUES OUTLINED IN BULLETINS FOR DIAGNOSTIC REFERENCE AND THE FIRST(16-90-13R) IS REGARDING A DESIGN CHANGE TO LOCK-UP TORQUE CONVERTER- CUSTOMER MAY EXPERIENCE SENSATION LIKE COMING TO A STOP IN A MANUAL TRANSMISSION EQUIPPED VEHICLE AND FAILING TO DEPRESS THE CLUTCH. AFTER OBTAINING AND READING TSB 16-90-13R, WHICH IN NO WAY STATES THAT A ST

Steering › Linkages › Tie Rod Assembly
Filed Jul 23, 201859,129 milesMA

TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. WHILE DRIVING 75 MPH, THE FRONT OF THE VEHICLE SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (CITYSIDE SUBARU, 790 PLEASANT ST, BELMONT, MA 2478, (617) 826-5000) WHERE IT WAS DIAGNOSED THAT THE TIE ROD ENDS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 59,129.

Engine
Filed Jul 20, 2018500 milesCA

OCCASIONALLY STALLS WHEN ACCELERATING (USUALLY TO GET ON FREEWAY OR SPEED UP DRASTICALLY WHILE ON FREEWAY). DOESNT COMPLETELY LOSE POWER, ONLY OCCURS FOR ABOUT 1-4 SECONDS BUT DURING THAT TIME CAR DOES NOT SPEED UP EVEN WHEN PRESSING GAS (ACTUALLY ACTS AS IF FOOT WAS TAKEN OFF GAS), AND MAKES A CLICKING NOISE. HAS HAPPENED EVER SINCE PURCHASING CAR NEW, AND MENTIONED AT EVERY SERVICE BUT THEY CAN NEVER RECREATE THE ISSUE AND THEREFORE CANT FIX IT. SAW A SIMILAR STALLING ISSUE ON A RECALL FOR SAME TYPE OF CAR BUT NOT MY VIN. DEALERSHIP WONT CHECK UNLESS I PAY FEE.

Electrical System
Filed Jul 11, 201875,000 milesNJ

DRIVERS SIDE DOOR UN/LOCK FUNCTION DOESN'T OPERATE . ALL OTHER LOCKS WORK CORRECTLY FROM KEY FOB. MANUAL OPERATION OF DRIVER DOOR LOCK WORKS.

Electrical System
Filed Jul 7, 201830,000 milesNC

THE ELECTRICAL KEEPS HAVING PROBLEMS. THIS PROBLEM IS ALL OVER THE INTERNET FOR SEVERAL YEARS OF THE FORESTER. I DON'T KNOW WHY THERE HASN'T ALREADY BEEN A RECALL. THERE WILL BE A BE A BEEP, USUALLY WHEN DRIVING - SOMETIMES WHEN TRYING TO START THE CAR OR MOVE OUT OF PARK, AND ABOUT ANY "SAFETY" FEATURE THAT THIS CAR HAS EXHIBITS A LIGHT AND/OR WARNING. WHILE THIS HAPPENS OVER DAYS, SOMETIMES THE GEARS STICK IN PARK. I HAVE TO TAKE A TOOL AND PRESS BESIDE THE GEAR STICK TO GET OUT OF PARK. THE LIGHTS WILL STAY LIKE THIS FOR DAYS OR WEEKS AND THEN IT JUST STOPS. I HAVE HAD IT CHECKED, BUT IT IS JUST RESET UNTIL THE NEXT TIME IT HAPPENS. JUST THE OTHER NIGHT, MY HUSBAND WAS DRIVING BEHIND ME AND TOLD ME THAT MY BRAKE LIGHTS WERE NOT WORKING CONSISTENTLY. THIS IS DANGEROUS!!! WHO KNOWS WHAT ELSE IS NOT WORKING WHEN THIS ELECTRICAL ISSUE OCCURS.

Fuel/Propulsion System
Filed Jul 1, 201858,000 milesNC

ON 6/7/18 AFTER SIX HOURS BEHIND THE WHEEL, WHILE TRAVELING 78MPH ON CRUISE CONTROL MY VEHICLE SUDDENLY LOST ALL SYSTEMS, AS IF IT HAD RUN OUT OF GAS, ON INTERSTATE 85 IN HEAVY TRAFFIC. MIRACULOUSLY GETTING ONTO THE RIGHT SHOULDER FROM CENTER LANE I SAT FOR 10-20 MINUTES IN SHOCK. THINKING I HAD RUN OUT OF GAS EVEN THOUGH NO LOW FUEL INDICATORS HAD SHOWN UP I TURNED THE KEY TO SEE IF THE INSTRUMENT PANEL WOULD TURN ON. IT DID, A QUARTER TANK OF GAS SHOWED ON GAUGE. I TURNED THE IGNITION KEY AND THE ENGINE STARTED. I SAW A SIGN FOR EXIT IN 2 MILES, PUT ON HAZARDS, WENT 50 MPH TO EXIT, STRAIGHT TO GAS STATION. 9 GALLONS WENT IN PROVING THE GAUGE TO BE CORRECT. I STOPPED FOR THE NIGHT AND GOOGLED WHAT HAD HAPPENED AND FOUND MANY HITS INDICATING A POSSIBLE FUEL SYSTEM PROBLEM. I WAS STILL 5 HOURS FROM HOME SO CALLED NEAREST SUBARU REPAIR SHOP, THEY COULDN'T FIT ME IN FOR A WEEK. TOOK BACK ROADS HOME, NEVER GOING OVER 50 MPH. CALLED SUBARU DEALERSHIP WHERE I BOUGHT MY CAR AND THEY HAD A TWO WEEK WAIT FOR SERVICE. CALLED SUBARU OF AMERICA WHO INTERVENED AND LOCAL DEALER GOT ME IN THAT DAY. 6/11/18. THAT DEALERSHIP COULD NOT FIND ANYTHING ON THE COMPUTER AND SAID IT HAD BEEN WIPED CLEAN BY SOMEONE. REGARDLESS, I ASKED IF THEY WOULD LOOK AT FUEL SYSTEM BUT THEY WOULD NOT, INSTEAD OFFERING TO PURCHASE THE VEHICLE FOR FAIR MARKET PRICE AND SELL IT ON THEIR USED CAR LOT TO A NEW UNSUSPECTING CUSTOMER. TOOK VEHICLE TO ANOTHER SUBARU DEALER WHO DID PULL THE FUEL SYSTEM AND FOUND FUEL TRAN

Vehicle Speed ControlCrash1 injured
Filed Jun 19, 20187,945 milesMO

2015 SUBARU FORESTER MADE A RIGHT TURN INTO PARKING SPACE BETWEEN 2 CARS IN A PARKING GARAGE. GOING UPHILL INTO THE SPACE WHEN VEHICLE SURGED AT GREAT SPEED IN A 10 FT DISTANCE HITTING THE WALL AT GREAT SPEED, CAUSING EXTENSIVE FRONT END DAMAGE, DEPLOYING AIRBAGS, AND DISLODGING THE FRONT DASHBOARD. THE 2 CARS ON EITHER SIDE WERE NOT HIT. THE DRIVER SUSTAINED LACERATIONS TO LEGS. THE VEHICLE WAS REPAIRED AT LOU FUSZ SUBARU. THE SECOND EVENT HAPPED ON 7/6/16 (25463 MILES) IN THE SAME PARKING GARAGE, NEAR THE SAME PARKING SPACE. WHILE TURNING INTO THE PARKING SPACE, THE VEHICLE SURGED FORWARD STRIKING THE WALL AT GREAT SPEED. THOUGH THE FRONT END WAS AGAIN DAMAGED, THE AIRBAGS DID NOT DEPLOY. THE DRIVER CHECKED THE NHTSA WEBSITE. THERE WERE A DOZEN SIMILAR REPORTS FOR 2015 THE SUBARU FORESTER WHILE PARKING. ANEIGHBOR WITH A 2015 SUBARU LEGACY HAD THREE INSTANCES OF UNEXPECTED ACCELERATIONS. NO CAUSE WAS IDENTIFIED BUT REPAIRS WERE MADE TO THE CAR AT WEBSTER GROVES SUBARU. IT APPEARS TO HAVE RESOLVED THE PROBLEM. THE SUBARU FORESTER WAS REPAIRED AT AN INDEPENDENT BODY SHOP AND THEN CHECKED AT WEBSTER GROVES SUBARU. AFTER SPEAKING WITH THE SERVICE MANAGER OF THE DEALERSHIP THAT SOLD THE CAR TO THE DRIVER (LOU FUSZ), THE SUBARU CORPORATION SENT AN INDEPENDENT MECHANIC (FROM BOSCH EEA) TO EVALUATE THE CAR. THE DRIVER WAS TOLD IN AN EMAIL THAT THE REPORT WAS PROPRIETARY INFORMATION AND NO DETAILS OF THE EVALUATION WERE MADE AVAILABLE. THE EMAIL ONLY REPORTED THE LACK OF ANY PROBLEMS

EngineCrash
Filed Jun 14, 201839,000 milesNC

TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. WHILE PULLING INTO A PARKING SPACE AT A VERY LOW RATE OF SPEED, THE ENGINE BEGAN TO REV. THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A BRICK WALL. AFTER THE COLLISION, THE ENGINE CONTINUED TO REV VERY HIGH WHILE THE BRAKE PEDAL WAS BEING DEPRESSED. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE SUSTAINED SEVERE DAMAGE; HOWEVER, THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND NO POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNDISCLOSED LOCATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 39,000.

Unknown or OtherCrash1 injured
Filed Jun 4, 20181 milesCA

SUDDEN UNINTENDED ACCELERATION: I WAS TRAVELING AT APPROX 10 MPH THROUGH A CAMPGROUND. I APPLIED THE BRAKES TO SLOW DOWN TO TURN RIGHT INTO MY PARKING SPOT. MY RIGHT FOOT WAS ON THE BRAKE PEDAL WHEN THE VEHICLE SUDDENLY ACCELERATED FORWARD. I STEPPED ON THE BRAKE PEDAL MORE FIRMLY BUT THE VEHICLE CONTINUED TO GAIN SPEED. I TRAVELED ABOUT 100 FEET UP A STEEP HILL ON THE SIDE OF THE CAMPSITE AND KNOCKED DOWN A SMALL TREE AND STRUCK SEVERAL BUSHES BEFORE HITTING A LARGE TREE THAT FINALLY STOPPED THE VEHICLE. THE VEHICLE SUSTAINED MAJOR FRONT END DAMAGE IN ADDITION TO DEEP SCRAPE MARKS TO ITS SIDES AND REAR FROM THE TREES/BUSHES. THE FRONT AIRBAGS DID NOT DEPLOY. I PURCHASED THIS CAR NEW AND HAD DRIVEN IT FOR MORE THAN 42,000 MILES WITH NO PROBLEMS UNTIL THIS INCIDENT.

Engine
Filed May 24, 201821,000 milesMD

FROM A STOP, CAR HESITATES WHEN TURNING LEFT CROSSING INCOMING TRAFFIC. INITIAL COASTING, THEN ACCEPTING ACCELERATOR PRESSURE, TAKING A SECOND OR TWO TO RESPOND. DEALER FOUND NO CODES AND OFFERED NO FIX, OTHER THAN TO LEAVE MY CAR FOR ADDITIONAL TEST DRIVING. IN THREE YEARS AND 21,000 MILES, THERE HAS BEEN SIX LEFT TURN HESTITIONS FROM A STOP POSITION. VERY SCARY EVENT THAT COULD BE FATAL WITH A STALL IN AN INCOMING LANE.

Electrical System
Filed May 24, 201847,000 milesIL

THIS VEHICLE HAS SHUT DOWN MID-DRIVING ON THE EXPRESSWAY 4 TIMES. THE BATTERY, FUEL SENSORS, FUEL PUMP, AND 'CLUSTER' HAVE BEEN REPLACED. I RECEIVED THE VEHICLE BACK FROM SUBARU SERVICE ON A WEDNESDAY AFTERNOON, AND ON THURSDAY MORNING AS I WAS PULLING OUT OF MY GARAGE THE FUEL GAUGE WAS AGAIN DISPLAYING BLANK EVEN THOUGH THERE WAS MORE THAN A HALF TANK OF GAS IN THE CAR. I TURNED THE CAR OFF AND BACK ON AND THEN EVERY WARNING LIGHT ON THE INSTRUMENT PANEL LIGHTED UP. THERE HAVE BEEN 5 REPAIR ATTEMPTS ON THIS VEHICLE AND IT HAS NOT CORRECTED THE ISSUES. THIS VEHICLE IS DEFECTIVE AND DANGEROUS.

Electrical System
Filed May 21, 201845,000 milesIL

THIS VEHICLE HAS ALREADY SHUT OFF WHILE DRIVING ON THE EXPRESSWAY 4 TIMES. THE LAST TIME THEY SAID IT WAS A BAD FUEL PUMP AND REPLACED. I TURNED THE CAR ON IN THE PARKING LOT AFTER A GROCERY STORE TRIP (WITH MY BABY IN THE BACKSEAT) AND THE VEHICLE SAID IT COULD NOT ESTABLISH THE REMAINING FUEL LEVEL AND THE GAUGE WAS BLANK. TURNED VEHICLE OFF AND BACK ON AND FUEL GAUGE REAPPEARED, BUT WHILE DRIVING DOWN CITY STREET, ALL INDICATOR LIGHTS ON THE INSTRUMENT PANEL LIT UP. I DROVE DIRECTLY TO DEALERSHIP. THEY SAY THAT THE CLUSTER (ODOMETER, SPEEDOMETER, TACHOMETER) NEEDS TO BE REPLACED. STILL WAITING FOR PART TO COME IN AND FOR VEHICLE TO BE RETURNED TO ME. I AM NOT CONFIDENT THIS WILL FIX MY VEHICLE SINCE THEY SAID THEY WERE 99% SURE OF THE FIX THE LAST TWO TIMES. THIS VEHICLE IS FAULTY AND IS ENDANGERING MY FAMILY. IT IS BY SHEER LUCK THAT WE HAVEN'T GOTTEN INTO AN ACCIDENT AND INJURED SO FAR.

Unknown or Other
Filed May 16, 201857,000 milesTX

EVAPORATOR CORE FAILURE, DURING USE OF VEHICLE IN MOTION, LEAKING REFRIGERANT INTO THE VEHICLE LEADING TO A/C NOT WORKING.

Fuel/Propulsion System
Filed May 3, 201824,000 milesMD

TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. DURING THE FAILURE, THE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED AND THE CHECK ENGINE MESSAGE DISPLAYED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (JONES BEL AIR SUBARU, 1317 BEL AIR RD, BEL AIR, MD) WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL WAS FAULTY. THE ACCELERATOR PEDAL WAS REPLACED AND THE FAILURE WAS REMEDIED. APPROXIMATELY TWO YEARS AND 12,000 MILES LATER, THE SAME FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL FAILED AND NEEDED TO BE REPLACED AGAIN. THE CONTACT WAS INFORMED THAT THE REPLACEMENT PEDAL WAS A NEW AND IMPROVED VERSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 24,000.

Power Train
Filed Apr 14, 201818,000 milesPA

NOVEMBER 28, 2017 ' A SUBARU TRANSMISSION WARRANTY EXTENSION HAS BEEN ISSUED FOR 2010-2015 LEGACY AND OUTBACK, 2012-2015 IMPREZA, 2013-2015 CROSSTREK, 2014-2015 CROSSTREK HYBRID, 2014-2015 FORESTER AND 2015 WRX VEHICLES, ALL EQUIPPED WITH CONTINUOUSLY VARIABLE TRANSMISSIONS (CVTS) DUE TO CONSUMER COMPLAINTS. I BOUGHT MY CAR USED IN SEPTEMBER 2017. I WAS NEVER INFORMED THAT THERE WERE POTENTIAL PROBLEMS WITH TRANSMISSION PERFORMANCE AND FAILURES. A TRANSMISSION FAILURE ON A HIGHWAY COULD RESULT IN INJURY OR DEATH. AND YET THERE HAS BEEN NO RECALL. I HAVE ALREADY STARTED TO NOTICE PROBLEMS WITH THE TRANSMISSION- JERKING WHILE TRYING TO BRAKE AND DELAYED TURNOVER BETWEEN 2 AND 3RD GEAR. CONSUMERS WERE NOT INFORMED OF THIS I FOUND IT ONLINE. I CALLED THE DEALER AND THEY VERIFIED THAT THERE WAS A WARRANTY EXTENSION ON THE MODELS ABOVE AND MY CAR IS INCLUDED. WHEN I ASKED FOR PAPERWORK THE DEALER SERVICE REP SAID NONE WAS SENT TO ANYONE, BUT THE WARRANTY FOLLOWS THE VEHICLE BY VIN #. SO, THERE ARE POTENTIALLY THOUSANDS OF PEOPLE DRIVING AROUND WITH TRANSMISSIONS THAT COULD FAIL, BUT WHO ARE UNAWARE. SUBARU DID THIS QUIETLY TO NOT DRAWN ATTENTION TO THE PROBLEM. I THINK THERE SHOULD BE AN INVESTIGATION AND A RECALL. TRANSMISSION FAILURE ON A HIGHWAY COULD CAUSE INJURY OR DEATH. AGAIN I FEEL "JERKING" EVERY TIME I TRY TO BREAK. IT'S LIKE THE CAR IS TRYING TO ACCELERATE INSTEAD OF COMING TO A STOP. IT HAS STOPPED SO FAR, BUT WHAT IF IT DOESN'T NEXT TIME? THIS PROBLEM IS CONSTANT. I TH

Engine
Filed Apr 14, 201821,883 milesPA

I BOUGHT THE CAR A MONTH AGO AROUND MARCH 10,2018 FROM GLANZMANN SUBARU. AFTER 2 WEEKS OF DRIVING, THE CAR WAS SHAKING AND HAD TROUBLE ACCELERATING INTERMITTENTLY WHEN AT STOP SIGNS OR AT LOW SPEEDS. AFTER WORDS I NOTICED WHEN THE CAR IS AROUND 80 MPH, SOMETIMES THE RPMS GO UP BUT THERE IS NO TORQUE. I WAS TOLD TO DROP THE CAR OFF AT THE SERVICE STATION WHICH I DID AND AFTER 4 DAYS GOT THE CAR BACK BUT THEY SAID THEY "COULD NOT REPLICATE" THE ISSUE THAT I WAS HAVING. I ALSO GET 18MPG WHILE THE ADVERTISED MPG IS AROUND 25. I SHOULD ATLEAST GET 22MPG. I HAVE A VERY GOOD FEELING I WAS SOLD A CAR WITH A CLUTCH THAT WAS ON ITS WAY OUT. THE DEALER IS NOT ACKNOWLEDGING THE ISSUE BUT I WAS ABLE TO REPLICATE THE ISSUE ON MY WAY FROM THE SERVICE CENTER. I WAS TOLD I WOULD BE ABLE TO DRIVE THE CAR WITH A TECH BUT ON THE DAY OF THE PICKUP , THE TECH WAS UNAVAILABLE. IT HAS BECOME A SAFETY ISSUE BECAUSE SOMETIMES WHEN MERGING INTO A HIGHWAY OR TURNING INTO STREETS FROM A CENTER LANE THE CAR DOES NOT HAVE GOOD PICK UPLIKE IT IS SUPPOSE. I KNOW MY CAR IS AN ISSUE BECAUSE THE LOANER THAT I GOT FROM GLANZSMANN WAS ALSO A FORESTER AND I COULD TELL THE DIFFERENCE RIGHT AWAY. THANK YOU.

Engine
Filed Apr 5, 2018CT

2015 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO VEHICLE EXCESSIVE OIL CONSUMPTION. *SMD THE CONSUMER STATED THAT THE VEHICLE CONSUMES 16 OUNCES OF OIL IN 50000. THE MANUFACTURER WAS NOTIFIED AND STATED THE VEHICLE WAS OPERATING AS DESIGNED, BUT DID OFFER A REBATE TO COVER ADDITIONAL CHARGES. THE CONSUMER DECLINED. *JS

Vehicle Speed ControlCrash
Filed Apr 2, 201835,000 milesOH

WHILE PULLING INTO A PARKING SPACE AT LOW SPEED (<5MPH) THE ENGINE SURGED SUDDENLY AND THE VEHICLE ACCELERATED UNCONTROLLABLY. REQUIRED IMMENSE PRESSURE ON BRAKE TO EVENTUALLY OVERRIDE ENGINE AFTER IMPACT WITH OTHER VEHICLE.

SeatsFire1 injured
Filed Mar 30, 201830,000 milesNY

I PURCHASED A CERTIFIED PREOWNED 2015 FORESTER IN NOVEMBER FROM NORTHTOWN SUBARU IN AMHERST, NY IN NOVEMBER 2017. I WAS SOLD A BASIC MODEL AND ASSURED THAT THE REMOTE CAR STARTER AND HEATED SEAT THAT THEY COULD INSTALL AT THE DEALERSHIP WERE AS GOOD AS THE ONES INCLUDED IN MORE EXPENSIVE FORESTER MODELS. SAFETY ISSUE: ON WEDNESDAY 3/28/18 I WAS DRIVING IN THE CITY OF BUFFALO WITH MY HEATED SEAT TURNED ON. THE BACK OF MY LEG, RIGHT BELOW MY KNEE BECAME INTOLERABLY HOT. I TURNED THE HEATED SEAT OFF IMMEDIATELY AND REACHED DOWN. THE SEAT INSTANTLY BURNT TWO OF MY FINGER TIPS. I SHOUTED IN PAIN AND EXPLAINED TO MY FRIEND WHAT HAPPENED. HE SAID HE SMELLED SMOKE AND BURNING PLASTIC. I GOT OUT OF THE CAR AND LOOKED AT THE FRONT OF THE SEAT (NEAR MY CALVES) AND THE HEATED SEAT ELEMENT HAD BURNED THROUGH THE SEAT UPHOLSTERY AND WAS STILL BURNING INSIDE THE SEAT AND SMOKING. I CALLED NORTHTOWN SUBARU AS SOON AS THEY OPENED IN THE MORNING AND EXPLAINED THE SEVERITY OF THE SITUATION. I WAS PASSED TO VOICEMAIL BOXES THAT WERE FULL AND PUT ON HOLD FOR AN EXTENDED PERIOD OF TIME. I EXPLAINED TO EVERYONE I SPOKE TO THE SEVERITY OF THE ISSUE. I WAS TOLD THAT I NEEDED TO SPEAK TO SOMEONE IN THE SMART CAR DEPARTMENT BUT THEIR VOICEMAIL BOXES WERE FULL. THE SERVICE REP WOULD LEAVE A NOTE ON THE SMART CAR EMPLOYEE'S DESK AND HAVE HIM CALL ME IMMEDIATELY. THIS WAS AT 9:30 AND BY 2 I HAD NOT HEARD BACK. I CALLED THE SALES PERSON WHO SOLD ME THE CAR AND HE SAID HE WOULD HAVE HIS MANAGER CALL ME IMME

Engine
Filed Jan 31, 201824,000 milesAL

ON ACCELERATION FROM IDLE OR SLOW SPEED, ENGINE LOOSES POWER AND DOES NOT RESPOND TO THROTTLE INPUTS. SEVERAL TIMES STALL HAPPENS DURING MERGING OR CROSSING TRAFFIC. SEEMS TO OCCUR ON LEFT TURNS.

Unknown or Other
Filed Jan 26, 201844,000 milesIL

OUR SUBARU FORESTER SHUTS DOWN AS WE DRIVE ON THE EXPRESSWAY. IT HAS HAPPENED 4 TIMES NOW ON 10/24/2016, 3/28/2017, 5/31/2017, AND 12/31/2018. IT HAPPENS ONLY ON THE EXPRESSWAY DURING LONG ROAD TRIPS. THE GAS TANK IS USUALLY BELOW A QUARTER TANK, BUT THE CHECK GAUGE LIGHT IS NOT ON AND THE METER SAYS THERE'S 50-70 MILES LEFT. WE HAVE BEEN LUCKY TO BE ON 2-LANE EXPRESSWAYS AND TO BE ABLE TO COAST THE VEHICLE TO THE SHOULDER EVERY TIME SO FAR. SHORTLY AFTER THE ENGINE STOPS ACCELERATING, EVERY SINGLE WARNING LIGHT ON THE DASHBOARD LIGHTS UP AND 50% OF THE TIME WE CANNOT GET THE CAR TO RESTART. OUR INFANT HAS BEEN TRAVELING WITH US IN THE BACKSEAT OF THE VEHICLE WHEN THIS HAS HAPPENED AND ON THE LAST OCCASION WE HAD TO BE RESCUED BY STATE TROOPERS AND TAKEN TO A SAFE AND WARM LOCATION BECAUSE IT WAS SINGLE DIGIT TEMPERATURES. WE HAVE TAKEN THE CAR IN FOR DIAGNOSIS AND REPAIR EVERY TIME AND THEY CANNOT REPLICATE THE ISSUE. ONE TIME THEY SAID IT WAS A BAD BATTER CELL AND REPLACED THE BATTERY; ANOTHER TIME THEY THOUGHT IT WAS THE FUEL SENSORS AND REPLACED BOTH OF THOSE, YET WE ARE STILL EXPERIENCING THE PROBLEM. WE BELIEVE THERE IS A DEFECT WITH OUR VEHICLE AND IT IS PUTTING US IN A LIFE-THREATENING SITUATION. THE CAR HAS NOW BEEN IN THE SHOP SINCE 1/9 WITHOUT RESOLUTION.

Engine
Filed Jan 24, 201850,200 milesIA

ENGINE SHUT OFF WHILE DRIVING ON INTERSTATE AT 70 MPH. NO WARNING OR ENGINE SPUTTERING. PLENTY OF FUEL. FOGGY WEATHER AND 37DEGREES F. DASH LIGHTS STAYED ON SAME AS IF IT WAS IN THE ON POSITION. AFTER 1 1/2 HOURS VEHICLE RESTARTED AND HASN'T SHUT DOWN WHILE DRIVING SINCE. TOOK IN TO THE DEALER AND THEY SAID BATTERY WAS WEAK AND REPLACED THAT. THEY SAID OTHER ENGINE CODES POINTED TO POWER SUPPLY. I HAVE NEVER HEARD OF A VEHICLE QUITTING WHILE DRIVING BECAUSE OF A WEAK BATTERY SO AM SUSPICIOUS ABOUT THIS AS A GOOD REPAIR. THIS IS POTENTIALLY A VERY DANGEROUS PROBLEM.

Wheels
Filed Jan 11, 201859,000 milesFL

FRONT WHEEL BEARING NEEDS REPLACED IN JUST TWO YEARS.

Fuel/Propulsion System
Filed Jan 5, 201860,148 milesTX

WHEN YOU STEP ON THE GAS TO PASS ANOTHER AUTO, OCCASIONALLY THE AUTO SURGES FORWARD AT A HIGH RATE OF SPEED, NOT 5-10 MILES AN HOUR BUT MORE LIKE 25-30. TAKING YOUR FOOT OFF THE GAS DOES NOTHING AS THE CAR CONTINUES TO GET FASTER AND FASTER. APPLYING THE BRAKE PRESSED ALL THE WAY DOWN BARELY SLOWS THE CAR. WHEN YOU LET UP ON THE BRAKE IT SURGES FORWARD AGAIN AT THE HIGH RATE OF SPEED. I THOUGHT MAYBE IT WAS THE 19 DEGREE WEATHER AS IT DID IT 3 TIMES ON THE WAY TO WORK ONE DAY THIS WEEK. LAST NIGHT IT WAS 41 DEGREES WHEN I DROVE HOME AND IT DID IT EVERY TIME. I ALMOST REAR ENDED SOMEONE AS I COULDN'T GET IT TO SLOW DOWN TO A NORMAL SPEED EVEN WITH THE BRAKE APPLIED. I AM AFRAID TO DRIVE THE CAR. HAPPENED ON A MAJOR FREEWAY AND ON RURAL COUNTY ROADS WHEN GOING STRAIGHT

Engine
Filed Dec 30, 201754,000 milesOR

ON TWO OCCASIONS: TRAVELING AT APPROX 65-70MPH THE ENGINE SUDDENLY STALLS AND WE HAVE BEEN FORCED TO STOP ON THE SHOULDER. THE STEERING WORKS, BUT THERE IS NO POWER GOING TO THE ENGINE WHICH EVENTUALLY STALLS. IT STARTS AFTER 2 ATTEMPTS AND THEN DRIVES NORMALLY. FIRST OCCASION, IT WAS RAINING AND THE 'EYESIGHT CAMERAS; WERE ON. AT FIRST WE THOUGHT THIS WAS THE ISSUE. THE SECOND OCCASION, IT WAS AGAIN RAINING AND I TURNED THE CAMERAS OFF (THINKING THAT MAY HAVE BEEN THE PROBLEM BEFORE) AND IT STALLED AGAIN. VERY DANGEROUS TO BE TRAVELING AT SUCH A HIGH RATE OF SPEED IN TRAFFIC TO HAVE ENGINE STALL.

Electrical SystemFire
Filed Dec 26, 201753,800 milesWI

I BOUGHT THE CAR AND LESS THAN A MONTH LATER THE ENGINE LIGHT CAME ON. I TOOK IT INTO THE DEALERSHIP THAT I BOUGHT IT FROM AND THEY TOLD ME TO TAKE IT TO THE SUBARU DEALERSHIP IF THE ENGINE LIGHT CAME BACK ON. IT NEVER CAME BACK ON. FOUR DAYS LATER I WAS DRIVING AND THE GAS PEDAL QUIT WORKING. I LOOKED DOWN TO SEE IF ANY LIGHTS WERE ON AND THEY WEREN'T. I PULLED OVER TO THE SIDE OF THE HIGHWAY TO TURN THE CAR OFF. BEFORE I COULD TURN THE CAR OFF I SAW FLAMES COMING OUT OF THE FRONT PASSENGER SIDE OF THE HOOD NEAR THE LIGHTS. THEN ALL OF THE WARMING LIGHTS CAME ON. I QUICKLY TURNED OFF THE VEHICLE. BEFORE I COULD GET OUT OF THE VEHICLE THE WHOLE FRONT END OF THE VEHICLE WAS IN FLAMES.

Vehicle Speed ControlCrash
Filed Dec 26, 201726,580 milesAR

WHILE PULLING IN TO PARK IN THE LOT AT A LOW SPEED- 5 MPH OR LESS- I TOOK MY FOOT OFF THE GAS TO APPLY THE BRAKE AND THE VEHICLE ACCELERATED AND HIT THE SIDE OF THE BUILDING. THE (TIN) BUILDING WAS DENTED AND MY CAR WAS SCRATCHED ON THE BUMPER- BELOW THE GRILL AND ALSO THE SUBARU EMBLEM WAS CRACKED.

Electrical System
Filed Dec 20, 201744,400 milesGA

THE CAR LOST ALL POWER IN THE MIDDLE OF INTERSTATE 95 HEADING SOUTH APPROX 17 MILES NORTH OF THE GA FL STATE LINE. THE FUEL INDICATOR SHOWED 30 MILES UNTIL I HAD TO REFUEL. THIS WAS ON 12/3/2017. I WAS AT SPEED(75 MPH) AND MANAGED TO GO THROUGH TRAFFIC AND GO TO SHOULDER. THERE WAS NO POWER AND THE ENGINE HAD QUIT. I WAITED A COUPLE OF MINUTES AND THE CAR RESTARTED. I DROVE TO THE SECOND EXIT AND REFUELED. A FEW DAYS LATER ON 12/06/2017 ON THE WAY BACK TO ATLANTA ON I-95 SOUTH OF SAVANNAH AND THE FUEL GAGE READING 30 MILES UNTIL I HAD TO REFUEL, THE VERY SAME THING HAPPENED. EXCEPT, THIS TIME IT WOULD NOT RESTART. I CALLED AAA AND CONTINUED TO TRY TO RESTART. AFTER 45 MINUTES, THE CAR RESTARTED. I DROVE APPROX 10 MILES AND REFUELED. I HAVE HAD NO INCIDENT SINCE BUT, I HAVE NOT DRIVEN THE CAR WITH LOW FUEL. THIS COULD HAVE HAD A VERY DIFFERENT RESULT IF I HAD NOT BEEN ABLE TO GET THROUGH THE TRAFFIC ON A BUSY INTERSTATE. BOTH ME AND MY WIFE COULD BE DEAD. I BELIEVE THERE IS A FLAW IN THE LOW FUEL WARNING SOFTWARE AND SOMETHING SHUTS THE POWER. I HAVE DRIVEN THIS CAR WITH LOWER FUEL LEVELS. THE INSTRUMENT PANEL SHOWS MILES TO YOU HAVE TO REFUEL, I.E., 50 MILES, 40 MILES, 30 MILES, 20 MILES THEN ------. YOU HAVE ACCESS TO DATA ON THESE CARS, I DON'T. PLEASE HAVE SOME ADVISE ME WHAT IS YOUR THINKING ON THIS MATTER.

Service BrakesCrash2 injured
Filed Nov 30, 201737,500 milesCA

WHILE BACKING UP A WINDING HILL ON A HARD PACKED GRAVEL DRIVEWAY I BACKED INTO A SEVEN INCH DIAMETER TREE ON THE EDGE OF THE ROAD. DID NOT HIT IT HARD ENOUGH TO DAMAGE THE BACK BUMPER. I PUT THE CAR IN DRIVE AND IN AN INSTANT THE MOTOR WENT WIDE OPEN. I HIT THE BRAKES, BUT NO NOTICABLE EFFECT. I NARROWLY MISSED THE CORNER OF THE GARAGE. THE CAR DUG FOUR DEPRESSIONS IN THE DRIVEWAY WHEN IT TOOK OFF. AND THREW GRAVEL ALL THE WAY DOWN THE HILL AND ON THE FLAT UNTIL IT HIT A LARGE TREE, THE MOTOR STILL RACING. THE RUNAWAY HAPPENED IN SECONDS. THE CAR WAS TOTALED. MY WIFE SUFFERED A BADLY BROKEN RIGHT WRIST. I WAS NEARLY KNOCKED OUT. I HAVE BEEN A SAFE DRIVER FOR 60 YEARS. DROVE PROFESSIONALLY FOR ABOUT FOUR AND A HALF YEARS. I ALSO HAVE OVER 175,000 MILES AND COUNTING ON MOTORCYCLES. THIS CAR DEFINITELY DID MALFUNCTION. FORTUNATELY THE HOUSE SECURITY CAMERA CAPTURED THE ACTION. I DON'T KNOW IF I CAN UPLOAD THE VIDEO TO YOUR SITE. PLEASE ADVISE. SABARU CANADA AND THE MY SUBARU DEALER IGNORED MY COMPLAINT, WITH THE DEALER REP SAYING, 'THE FLOOR MAT WAS PROBABLY ON THE GAS PETAL.'

Power Train
Filed Nov 30, 201721,000 milesPA

WHEN SHIFTING INTO DRIVE FORM REVERSE OR PARK THE CVT TRANSMISSION CAN TAKE APPROX. 3 SECONDS TO ENGAGE AND FOR THE CAR TO START MOVING. THIS IS AN EXTREMELY LONG TIME WHEN YOU ARE BACKING INTO A SPACE OR BACKING FROM A DRIVEWAY ONTO A BUSY ROAD. THE SERVICE ADVISOR SAID THIS IS "NORMAL" ON A SUBARU CVT TRANSMISSION. I INSISTED THAT THE SUBARU SERVICE DEPT. CHECK MY CAR AND VERIFY. THIS IN CASE OF AN ACCIDENT, I WILL HAVE IT RECORDED. I WILL UPDATE THIS AFTER THE DEALER LOOKS AT THE ISSUE.

Fuel/Propulsion System
Filed Oct 31, 2017100 milesCA

AFTER I SLOW DOWN TO TURN A CORNER THIS CAR OCCASIONALLY PAUSES, OR WILL NOT RESUME MOVING FOR A FEW SECONDS WHEN I STEP ON THE GAS. THIS HAS CAUSED CARS BEHIND ME TO ALMOST REAR END ME NUMEROUS TIMES. IT SOMETIMES HAPPENS TWICE IN ONE DAY THEN WON'T HAPPEN AGAIN FOR SEVERAL WEEKS. I HAVE TAKEN IT TO THE DEALER BUT IT HAS NEVER DONE IT ON ANY OF THEIR TEST DRIVES. THIS HAS OCCURRED EVER SINCE I BOUGHT THIS CAR NEW. I WAS TOLD OTHER OWNERS HAVE COMPLAINED OF THE SAME PROBLEM BUT THEY HAVE TO EXPERIENCE IT WHEN THEY TEST DRIVE IT.

Power Train
Filed Oct 18, 201713 milesCA

I LEASED THIS VEHICLE ON JUNE 2015. BACK ON 8/26/2017 WHILE DRIVING ON FREEWAY AND GOING 70 MILE AND HOUR, CAR SUDDENLY DIED IN THE MIDDLE OF FREEWAY. I ALMOST GOT KILLED BY A TRUCK THAT WAS BEHIND MY VEHICLE. THEY TOWED THIS CAR TO GLENDALE SUBARU AND AFTER TWO DAYS, THEY SAID THEY COULD NOT FIND ANYTHING. SINCE THAT INCIDENT I HAVE TAKEN THE VEHICLE BACK TO DEALER FOR PERFORMANCE AND TRANSMISSION ISSUE. IN ADDITION, SOME MAJOR ELECTRICAL ISSUE WITH THE ISITE SYSTEM. THE DEALER CHARGED ME OVER $2000.00 FOR UNRELATED REPAIRS. THE CAR HAS A MAJOR ISSUE IN COLD AND HOT IDEAL. MANY COMPLAINTS WERE FILED TO SUBARU CUSTOMER SERVICE AND THEY DID NOT ASSIST ME AT ALL.

Engine
Filed Oct 6, 201781,000 milesKS

CAR BURNING OIL AT SUBSTANTIAL RATE BETWEEN OIL CHANGES. NEED TO TOP UP OIL TWICE BETWEEN 6000 MILE OIL CHANGE INTERVALS. CAR IS AN AUTOMATIC TRANSMISSION. SUBARU PROVIDES ENGINE BLOCK REPLACEMENT FOR ISSUE FOR 2015 FORESTERS WITH MANUAL TRANSMISSION AND FOR PREVIOUS MODEL YEARS WITH AUTOMATIC TRANSMISSIONS. 2015 AUTO TRANSMISSIONS ARE OBVIOUSLY ALSO AFFECTED -- OUR CAR IS AFFECTED.

Air BagsCrash
Filed Oct 6, 201780,000 milesWI

A VEHICLE RUNNING A RED LIGHT IMPACTED THE SUBARU'S FRONT END AND THE AIRBAGS DID NOT DEPLOY.

Service Brakes
Filed Sep 27, 201729,000 milesNC

I STARTED DRIVING AND FOUND THAT MY HILL HOLDER, MY VEHICLE DYNAMICS CONTROL SYSTEM, MY ABS, MY SUBARU EYESIGHT AND MULTIPLE OTHER WARNING LIGHTS WERE ALL LITE UP. I PULLED OVER AND TURNED OFF THE CAR AND WHEN I RESTARTED THE CAR I COULDN'T PUT MY CAR INTO GEAR. IT WAS STUCK IN PARK ON THE SIDE OF THE HIGHWAY. AFTER A FEW MORE TRIES I WAS ABLE TO GET IT INTO GEAR AND CONTINUED DRIVING WITH ALL THE WARNING LIGHTS ON. THIS PROBLEM OCCURRED MULTIPLE TIMES YESTERDAY AS I ATTEMPTED TO GET IT TO THE DEALERSHIP.

Electronic Stability Control (esc)
Filed Sep 21, 201724,000 milesCT

TWICE THE FORESTER SURGE FORWARD --ONCE IT STOPPED BEFORE HITTING A TREE AND THE SECOND TIME IT HIT A BUILDING. BOTH TIMES PULLING IN TO A PARKING SPACE FROM A ROAD AND FROM A PARKING AREA.

Electrical System
Filed Sep 18, 201732,000 milesCA

I HAVE A 2015 SUBARU FORESTER (LESS THAN 32K MILES) AND MY CAR HAS NOT STARTED ON 3 DIFFERENT OCCASIONS THIS LAST YEAR. THIS LAST TIME I WAS WITH A FRIEND AND WE PARKED ON A SOMEWHAT DARKER CITY STREET LATE AT NIGHT WHERE I TURNED OFF THE ENGINE TO NOT WASTE GAS AND TALK. THE ONLY THING I REMEMBER DOING WAS TURNING ON THE UPPER CAR LIGHT FOR 60 SECONDS TO FIND MY FRIEND'S PHONE AND ADJUSTING THE DRIVER WINDOW WITH KEY IN ACCESSORY MODE I BELIEVE (ENGINE WAS NOT RUNNING). WE DID NOT USE THE RADIO BECAUSE EMBARRASSINGLY, THE SAME FRIEND HAD WAITED WITH ME THE TIME BEFORE WHEN I PLAYED MY RADIO FOR 10 MINUTES ONE TIME. SO AGAIN, MY CAR DIDN'T START, AND SHE HAD TO WAIT WITH ME ONCE AGAIN 30-45 MINUTES UNTIL HELP CAME TO GIVE THE BATTERY A JUMP. IT SEEMS TO HAPPEN EITHER WHEN I SIT IN THE CAR WITH THE KEY OUT AND USE THE INTERNAL LIGHT (EVEN FOR ONLY 60 SECONDS LIKE THIS LAST TIME) OR IF KEYS ARE IN, LISTEN TO THE RADIO FOR A FEW MINUTES ONLY WITHOUT ENGINE RUNNING. ANYTHING TURNED ON AFTER THE CAR HAS STOPPED RUNNING SEEMS TO MESS WITH THE BATTERY AND I'M AFRAID IT WON'T START. THIS LAST TIME WHEN IT WOULDN'T START THE ENGINE, I NOTICED THAT MY DRIVERS WINDOW DID NOT ROLL UP (EVEN THOUGH THE OTHER WINDOWS DID) AND THEN IT STARTED TO GRIND WHEN I TRIED TO START IT MULTIPLE TIMES, WAITING A LITTLE TIME IN BETWEEN BEFORE TRYING TO START IT ...THEN IT SEEMS TO SLOWLY DRAIN UNTIL NO LIGHTS AT ALL IN CAR. THE TOW COMPANY TESTED THE BATTERY AND SAID IT IS STILL GOOD, THERE WAS NO PROBL

Service Brakes
Filed Sep 10, 20178,208 milesTX

SOFT BRAKE FADE. BRAKES FADE, IN PARTICULAR, WHEN VEHICLE IS WARM AFTER DRIVING AT HIGHWAY SPEEDS, BRAKES SINK ALL THE WAY TO THE FLOOR. IT SEEMS LIKE THEY WON'T STOP THE VEHICLE. THIS SEEMS TO BE GETTING WORSE AS VEHICLE AGES. HAPPENS REGULARLY. DEALER AND SUBARU SAY THIS IS NORMAL BEHAVIOR. THERE ARE SERVICE BULLETINS ABOUT THIS SAFETY ISSUE ON MANY OTHER SUBARU MODELS, BUT NOT ON THIS MODEL. DEALER AND SUBARU ARE INCORRECTLY TREATING THIS AS A CUSTOMER SATISFACTION ISSUE, NOT A SAFETY ISSUE. I RECOMMEND AN INVESTIGATION OF SUBARU BRAKE ISSUES ON ALL MODELS.

Engine
Filed Sep 6, 201710,000 milesCA

THE VEHICLES STUTTERS WHEN ACCELERATING. THE ISSUE WILL GO FOR A FEW DAYS TO A FEW WEEKS THEN DISAPPEAR AND RETURN A FEW WEEKS LATER. HAVE TRIED CHANGING TO SPORT AND SPORT + MODES AND ALSO USING THE PADDLE SHIFTERS AND NONE OF THEM HAD ANY CHANGE IN THE STUTTERING. THE CAR HAS 25,000 MILES ON IT AND THE ISSUE HAS BEEN HAPPENING SINCE ABOUT 10K MILES. WHEN I BROUGHT THE VEHICLE IN FOR A RECALL IT WAS FUNCTIONING FINE AND THE TECHS COULD NOT FIND ANY ISSUES. I HAVE ANOTHER APPOINTMENT SCHEDULED FOR 2 WEEKS FROM NOW.

Engine
Filed Aug 18, 201715,000 milesMO

ENGINE HESITATES ON ACCELERATION, ESPECIALLY FROM A DEAD STOP, LEAVING ME STUCK IN THE ONCOMING LANE FOR SEVERAL SECONDS. THIS IS A RECURRING PROBLEM AND IS VERY DANGEROUS! IT?S VIRTUALLY IMPOSSIBLE TO ACCELERATE WITHOUT FEELING HESITATION AND SURGING. IT FEELS LIKE THE CAR IS VERY SLOW TO GO INTO GEAR AND THEN LUNGES TO CATCH UP. THIS HAPPENS IN ALL WEATHER AND ALL DRIVING CONDITIONS, IT HAPPENS EVERY DAY. VERY DISAPPOINTING PERFORMANCE FOR A CAR I BOUGHT BRAND NEW.

Structure › BodyFire
Filed Aug 16, 201718,500 milesPA

CAR PASSED STATE INSPECTION ON 8/3/2017 WITH 18500 MILES. ONE WEEK LATER, CAR WAS TAKEN ON SHORT ERRAND AND BURST INTO FLAMES WITH DRIVER INSIDE UPON BEING PLACED IN PARK. FIRE DEPARTMENT AND POLICE ASSESSED THE SITUATION.

Vehicle Speed ControlCrash
Filed Aug 16, 201717,000 milesVA

PULLED INTO PARKING SPACE WITH FOOT ON BRAKE GETTING READY TO PUT CAR IN PARK. CAR ACCELERATES OUT OF CONTROL HITTING PARKED CAR, TREE AND PROCEEDED TO ROLE OVER. ALL POWER LOST AND COULD NOT UNLOCK DOORS.

Wheels
Filed Aug 13, 201750,000 milesCA

ON HIGH SPEED OR LOW SPEED TURNING STEERING WHEEL LEFT THE RIGHT FRONT TIRE SHAKES. ONLY STOPS SHAKING WHEN YOUR BELOW SPEED LIMIT ON FREEWAYS, ALWAYS SHAKES BELOW 40MPH

Engine
Filed Aug 11, 201756,000 milesNC

EXCESSIVE OIL USE BETWEEN OIL CHANGES REQUIRING ADDING OIL. OIL LIGHT COMES ON UNEXPECTEDLY CAUSING DRIVER TO HAVE TO CARRY OIL ON BOARD AND TO PULL OVER TO ADD. SHOULD NOT HAPPEN IN 2 YEAR OLD CAR. SAFETY ISSUE DUE TO PULLING OVER IN BAD WEATHER, UNFAMILIAR AREA. I WAS ALONE AND APPROACHED BY SUSPICIOUS W/M WHILE ADDING OIL.

Engine
Filed Aug 8, 20173,000 milesCO

I HAVE HAD EXCESSIVE OIL CONSUMPTION SINCE THE FIRST 3K MILES DRIVEN ON THE CAR. I HAVE GONE THROUGH A SLEW OF CONSUMPTION TESTS, HAD THE SHORT BLOCK REPLACED AND I AM CONTINUING TO HAVE THE SAME ISSUES. SUBARU'S ONLY OFFER IS TO GO THROUGH MORE CONSUMPTION TESTS AND A POSSIBLE 2 MOTOR REPLACEMENT. OR, THEY WILL UPGRADE ME TO A NEW MODEL. THIS IS A COMMON ISSUE ACCORDING TO THE NUMEROUS SUBARU OWNERS THAT ARE POSTING ONLINE - AND IT IS FRUSTRATING THAT THEY WERE SUED FOR THIS EXACT ISSUE, YET CONTINUE TO MANUFACTURER CARS WITH DEFECTIVE MOTORS, AND OFFER LITTLE RESOLUTION TO THE CONSUMER. WHY WOULD I WANT TO UPGRADE TO A NEW SUBARU TO HAVE THE SAME ISSUES I HAVE HAD SINCE THE FIRST 3K MILES ON THE ONE I HAVE NOW? I FEEL THEY NEED TO REFUND THEIR CUSTOMERS AND DISCONTINUE THE MANUFACTURING OF THIS MOTOR! IT IS NOT NORMAL TO BURN THROUGH OIL AT AN ALARMING RATE (1 QUART EVERY 2000-3000 MILES) - IT ISN'T JUST CONSUMING THE OIL, BUT THE OIL IN MY CAR IS BLACK AFTER JUST 1200 MILES ON THE NEW MOTOR THAT HAS LESS THAN 12K MILES ON IT. I CAMP AND TRAIL IN THIS VEHICLE, AND TO BE STRANDED IN THE MIDDLE OF NO WHERE WITH AN OIL LIGHT ON AND NO WHERE CLOSE BY TO PICK UP SYNTHETIC OIL, OR ANY OIL IS VERY BOTHERSOME. I SHOULD NOT HAVE TO CARRY OIL IN MY 2015 CAR THAT I GOT BRAND NEW! HOW DO THEY GET AWAY WITH RIPPING OFF SO MANY CONSUMERS AND NOT ISSUING A RECALL?

Engine
Filed Jul 27, 201715,888 milesGA

I WAS DRIVING MY CAR AT 70 MPH ON EXPRESS WAY. SUDDENLY POWER DECREASED WHILE MY FOOT WAS ON ACCELERATOR. CAR LURCHED FORWARD FOLLOWED BY A TOTAL LOSS OF POWER WITH NO STEERING CONTROL. I COASTED INTO EMERGENCY LANE. NO WARNING LIGHTS ON DASHBOARD BEFORE INCIDENT. CAR INDICATED 60 MILES LEFT IN GAS TANK. MILEAGE AT TIME OF INCIDENT 15,888. CAR IMMEDIATELY STARTED UP AFTER STALLING. TOOK TO SUBARU DEALERSHIP FOR CHECKUP AND THEY WERE UNABLE TO REPLICATE INCIDENT. I BOUGHT THIS VEHICLE BRAND NEW FROM DEALERSHIP.

Exterior Lighting
Filed Jul 22, 201718,000 milesMD

WHILE DRIVING AT NIGHT, ANOTHER DRIVER LET US KNOW THAT OUR TAIL LIGHTS WERE NOT ON EVEN THOUGH THE HEADLIGHTS WERE WORKING. ALSO, THE BRIGHT HEADLIGHTS ARE NOT WORKING. BRAKE LIGHTS, EMERGENCY FLASHERS, AND TURN SIGNALS ARE STILL WORKING. WHEN WE HAVE TO DRIVE AT NIGHT UNTIL PROBLEM IS FIXED, WE HAVE TO DRIVE WITH FLASHERS ON. CHECKED ALL FUSES AND ALL ARE OK.

Engine
Filed Jul 8, 2017250 milesFL

ENGINE HESITATES ON ACCELERATION, ESPECIALLY WHEN MAKING LEFT TURNS FROM A DEAD STOP, LEAVING ME STUCK IN THE ONCOMING LANE FOR SEVERAL SECONDS. THIS IS A RECURRING PROBLEM AND IS VERY DANGEROUS! SERVICE MANAGER SAYS IT'S DUE TO APPLYING BRAKE AND GAS AT THE SAME TIME WHILE WAITING FOR ONCOMING CARS TO CLEAR, BUT IT HAPPENS EVEN WHEN I'M CAREFUL NOT TO DO THAT. NEARLY BEEN HIT SEVERAL TIMES. IT'S VIRTUALLY IMPOSSIBLE TO ACCELERATE WITHOUT FEELING HESITATION AND SURGING, EVEN IN A STRAIGHT LINE.

Engine
Filed Jul 8, 201727,500 milesOK

I FILED TWO EARLIER COMPLAINTS BUT FAILED TO RECORD THE COMPLAINT # ON THE FIRST ONE. THE SECOND ONE IS #11003831. THE PROBLEM CONCERNS ENGINE STALL AT HIGHWAY SPEEDS. IT OCCURRED TO ME ON TWO SEPARATE OCCASIONS (JULY 2016 SALINA, KS AND 6/17/17 ON I-44 OKLA TURNPIKE NEAR CLAREMORE. BOTH TIMES I WAS GOING ABOUT 70 MPH, CRUISE CONTROL WAS ON AND THE A/C. COULDN'T RESTART THE CAR. HAD IT TOWED TO TULSA DEALERSHIP. MECHANIC SAID IT WAS BAD/DIRTY GASOLINE. THE TORQUE CONVERTER ON THE CVT TRANSMISSIONS APPARENTLY MAY ALSO BE A CAUSE. FORBES MAG RECENTLY DID A ARTICLE ON THIS PROBLEM. MY CAR YEAR/MODEL WAS INCLUDED IN THE ARTICLE, WHICH ALSO MENTIONED THAT FEDERAL REGULATORS HAVE RECEIVED 100 COMPLAINTS FROM CONSUMERS. I DON'T KNOW IF I WILL RECEIVE A LETTER FROM SUBARU OR WHAT MY NEXT STEP IS. I PLAN ON SHOWING THE FORBES ARTICLE TO MY LOCAL DEALERSHIP, BUT I DON'T KNOW IF THAT WILL FORCE ANY ACTION.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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