2019 Subaru Ascent complaints

THE BRAKES SQUEAL, LIKE METAL TO METAL.THIS DOES NOT HAPPEN ALL THE TIME. THE ROTORS WERE REPLACE AT ABOUT 13,000 MILES. I WAS TOLD BY THE TECH AT THE DEALERSHIP THE ROTORS NEED REPLACED AGAIN. I WAS TOLD THIS IS NOT A SAFETY ISSUE BUT WHEN APPLYING THE BREAKS IT SEEMS I NEED MORE PRESSURE THAT BEFORE. I THINK MAY BE SAFETY ISSUE.

WE ARE NOW ON OUR THIRD WINDSHIELD REPLACEMENT. SINCE OWNING THIS VEHICLE - WE HAVE HAD THE WINDSHIELD CRACK FOR NO APPARENT REASON. IT IS EXTREMELY FRAGILE. I HAVE OWNED NUMEROUS CARS AND HAVE NEVER SEEN ANYTHING LIKE THIS! YEAR AGO WE USED TO LIVE DOWN THE ROAD FROM A GRAVEL PIT AND EXPERIENCED A LOT OF LOOSE GRAVEL FROM TRUCKS AND OTHER VEHICLES - AND NEVER SAW ANY CRACKED WINDSHIELDS. EVERY REPAIR IS ALMOST $1,000! WE REPLACED THE FIRST ONE ONLY TO HAVE THE NEW WINDSHIELD CRACK 2 WEEKS LATER. THIS IS RIDICULOUS. THIS IS OUR FIRST NEW CAR AND IT IS COSTING US MORE THAN ANY OF OUR USED CARS EVER HAS. SUBARU IS IGNORING US AS NONE OF MY EMAILS OR PHONES CALLS HAVE BEEN RETURNED.

THE WINDSHIELD SPONTANEOUSLY FORMED A CRACK NEAR THE EYESIGHT CAMERAS THAT EVENTUALLY SPANNED THE ENTIRE WINDSHIELD AFTER A FEW DAYS. WAS DRIVING ON THE HIGHWAY WITH NO OTHER VEHICLES IN THE AREA. NO IMPACT OCCURRED. IMMEDIATELY THE EYESIGHT STOPPED WORKING AS WELL.

THE WINDSHIELD CRACKED WHILE DRIVING IN THE FREEWAY.

OUR WINDSHIELD CRACKED AND WE HAD TO REPLACE IT NOT TOO LONG AFTER PURCHASING. WE HAVE HAD PROBLEMS WITH OUR HEATER LOCKING AND NOT BEING ABLE TO TURN IT OFF OR OUR DRUNK LOCKING AND WE CANT OPEN IT WE ARE UNABLE TO UNLOCK IT.... WE PUT IN SEVERAL COMPLAINTS ABOUT A GRINDING NOISE WHEN WE BREAK SINCE WE BOUGHT THE CAR. I NOTICED IT WHEN I FIRST DROVE IT AND THEY TOLD ME IT WAS NORMAL. WHEN THE CAR TAKES OFF THERE IS A SHAKE AND STALL BEFORE IT MOVES. ALSO WHEN DRIVING IT FEELS LIKE IT JOLTS AND THEN GOES AGAIN ALSO A COMPLAINT....

A PEBBLE FROM A GRAVEL COMPANY HIT MY WINDOW WHILE I WAS IN MOTION ON A HIGHWAY, CAUSING A SMALL CHIP. BY THE NEXT MORNING A CRACK ACROSS MY ENTIRE WINDSHIELD HAD APPEARED.

WAS DRIVING APPROX 40 MPH WHEN I HEARD A SMALL BANG. AT FIRST I THOUGHT I KICKED UP A SMALL STONE. 30 SECONDS LATER A CRACK DEVELOPED IN FRONT OF THE FRONT SEAT PASSENGER. AT FIRST IT WAS ONLY ABOUT 6 INCHES LONG. AN HOUR LATER IT WAS CLOSE TO 18 INCHES

FRONT WINDSHIELD CRACKED FOR NO REASON.

WHILE DRIVING AT HIGHWAY SPEEDS, MY 2019 SUBARU ASCENT WINDSHIELD CRACKED SUDDENLY WITH NO APPARENT CAUSE. THE CRACK WAS 2 INCHES WIDE IN THE UPPER CENTER. VERY UPSETTING AS I HAD JUST BOUGHT THE CAR THE DAY PRIOR. DEC 7TH, 2019

ONE NIGHT WHILE DRIVING NORMALLY DOWN A SMOOTH ROAD TO OUR HOUSE, MY FIANC NOTICED A SIGNIFICANTLY LARGE CRACK IN THE BOTTOM OF MY WINDSHIELD ON THE PASSENGER SIDE. I HADN'T BEEN HIT BY ANYTHING, NOR WAS I ANYWHERE NEAR FLYING OBJECTS THAT COULD HAVE CAUSED SAID CRACK. WITHIN THE NEXT TWO DAYS OR SO THE CRACK TRIPLED IN SIZE WITH NO REASON. AT THIS POINT IT WAS ACROSS 1/4 OR SO OF THE BOTTOM OF MY WINDSHIELD. I IMMEDIATELY CALLED SUBARU OF GEORGETOWN TO SCHEDULE A REPLACEMENT. I HAD TO PAY OUT OF POCKET BECAUSE MY INSURANCE SCREWED ME OVER. THAT WAS $1000 I WASN'T PLANNING TO SPEND WHILE ALSO PLANNING MY WEDDING.

WINDSHIELD CRACKED AGAINST THE DRIVER'S SIDE PILLAR ABOUT MIDWAY UP WHILE SITTING IN DRIVEWAY. WITHIN A COUPLE WEEKS, CRACK INCREASED IN SIZE UNTIL IN FRONT OF DRIVES VIEW.

1ST REPLACEMENT: REPLACED FACTORY WINDSHIELD (7/27/19) DUE TO CRACK FROM TOP RIGHT TO THE MIDDLE OF THE GLASS. 2ND REPLACEMENT: ON THE HIGHWAY ON RAMP AT <55 MPH, A PEBBLE HIT ON THE DRIVERS SIDE TOWARDS THE BOTTOM OF THE OEM (7/27/19) REPLACEMENT WINDSHIELD AND A SUBSTANTIAL CHIP (IMMEDIATE SPIDER CRACK) RESULTED. IN PROCESS OF HAVING THE CHIP FILLED, A 12" CRACK FORMED THAT SPREAD TOWARDS THE EXTERIOR EDGE AND INTERIOR OF THE WINDSHIELD. REPLACED WINDSHIELD ON 3/5/20 (SECOND WINDSHIELD REPLACEMENT IN LESS THAN 8 MONTHS). STILL CONCERNED ABOUT RELIABILITY AND INTEGRITY OF THE OEM/FACTORY WINDSHIELDS THAT ARE INSTALLED ON THE SUBARU ASCENT.

CAR SHAKES WHEN IT IS NOT IN MOTION. WHEN THE CAR IS STOPPED ON THE ROAD, OR BRAKES ARE ENGAGED THE CAR WILL VIOLENTLY SHAKE. WHEN THE CAR ENGINE IS STARTING THE CHECK ENGINE LIKE FLASHES.

WITHIN A FEW MONTHS OF JUST DRIVING OUR 2019 ASCENT , THE WINDSHIELD SEEMED TO HAVE CRACKED OVERNIGHT!! MY WIFE HAD NOTICED IT AND SAID THAT WHEN SHE WAS DRIVING THE DAY BEFORE SHE DIDN'T NOTICE IT , BUT WHEN SHE LEFT IN THE MORNING IT WAS THERE.

WINDSHIELD CRACK APPEARED FOR NO APPEARANT REASON

WINDSHIELD HIT BY SMALL PEBBLE ON HIGHWAY. SMALL CHIP FORMED. WITHRN 5 MINUTES 10 INCH SPIDER CRACKS FORMED ALL AROUND. MIDDLE OF A ROAD TRIP HAD TO TURN BACK HOME AND SWITCH VEHICLES. DO NOT FEEL SAFE WITH A WINDSHIELD SOO FRAGILE. SECOND SUBARU IVE OWNED WITH SAME WINDHIELD ISSUE. FIRST WAS A 2018 SUBARU OUTBACK.

AFTER LEAVING THE REAR HATCH OPEN FOR AN EXTENDED TIME WHILE LOADING THE CAR FOR A TRIP TO FLORIDA, IT FAILED TO START. IT ALSO WAS NOT ABLE TO BE JUMP START IT WITH ANOTHER CAR BATTERY. IT WAS FINALLY TOWED TO THE DEALER ON 12/31/19 & THEY CHARGED THE BATTERY & TESTED & REPROGRAMMED IT.SINCE I WAS GOING AWAY FROM HOME FOR AN EXTENDED PERIOD, I DIDN'T WANT TO TAKE A CHANCE THAT THE DISCHARGED BATTERY WOULD CAUSE FURTHER PROBLEMS, SO I PURCHASED A NEW BATTERY & HAD IT INSTALLED. AS I UNDERSTAND FROM THE SERVICE TECHNICIAN, A SENSOR ON THE TAILGATE DID NOT SHUT OFF THE CARGO LIGHT WHEN IT WAS LEFT OPEN FOR THE EXTENDED PERIOD, WHICH DISCHARGED THE BATTERY TO ALMOST NO ENERGY REMAINING. THIS EXTREMELY LOW ENERGY CAUSED THE BATTERY NOT TO BE ABLE TO BE JUMPED & FORCED IT TO BE TAKEN TO THE DEALER TO BE CHARGED. I UNDERSTAND THAT ALMOST COMPLETE DISCHARGING OF A BATTERY SIGNIFICANTLY SHORTENS ITS LIFE & RELIABILITY. I BELIEVE THAT THIS MODEL SUBARU HAS A DESIGNED DEFECT IN THE ELECTRICAL SYSTEM THAT CAUSES THE BATTERY TO BE ALMOST COMPLETELY DISCHARGED BY HAVING THE TAILGATE OPEN FOR THE TIME IT TAKES TO PACK THE CAR. THIS BELIEF IS REINFORCED BY CHECKING THE INTERNET & LEARNING THAT OTHER PEOPLE HAVE HAD SIMILAR EXPERIENCES & HAVE COMPLAINED ABOUT IT TO THE CAR MANUFACTURER. THE CAR MANUFACTURER NEEDS TO BE FORCED TO INSTITUTE A RECALL & PROVIDE A SOFTWARE "PATCH" & WHATEVER ELSE NEEDS TO BE MODIFIED OR CHANGED TO PREVENT THE BATTERY FROM DISCHARGING IN THE FUTURE. IF PART OF THE

CHECK ENGINE LIGHT - DIAGNOSIS ' VEHICLE LOSES POWER AFTER RAPID ACCELERATION ABOVE 45MPH. A WHOOSHING SOUND OCCURS AND THEN ACCELERATION IS LIMITED. ALL WARNING LIGHTS FLASH INCLUDING 'CHECK ENGINE.' THIS HAS OCCURRED ONCE ABOUT A MONTH AGO AND DIAGNOSED AS A POORLY REPLACED GAS CAP'ALTHOUGH IT WAS ACTUALLY ON SECURELY. IT OCCURRED 2 WEEKS LATER 3 MORE TIMES WITHIN TWO DAYS. I BROUGHT IT IN WITH THE LIGHTS ON AND ISSUE STILL OCCURRING TO SUBARU PACIFIC. THEY CLEARED CODES AND TRIED TO RECREATE ISSUE WITHOUT SUCCESS. THEY RELEASED THE CAR BACK TO ME AFTER CORPORATE DEFERRED TO THEM. UPON DRIVING OUT OF DEALERSHIP, THE SAME THING HAPPENED ONLY AFTER ACCELERATION ABOVE 18 MPH'ALL WARNING LIGHTS BACK ON AND SPUTTERING/JERKING/LOSS OF POWER. WHOOSHING SOUND. DEALER IS IN POSSESSION OF THE CAR AGAIN TO LOOK INTO IT. ALSO, THERE TENDS TO BE A GREY-BLUE HUE TO THE EXHAUST EACH TIME CAR STARTS.

TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR IN THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO (PAUL MILLER SUBARU 3469 US-46, PARSIPPANY-TROY HILLS, NJ 07054 (973) 402-1700), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A LEAK IN THE FUEL VAPOR CANISTER. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT A REPRESENTATIVE WOULD BE SENT TO INSPECT THE VEHICLE WHICH WAS STILL PENDING. THE FAILURE MILEAGE WAS 4,000.

MY 2019 ASCENT WAS PARKED IN GARAGE OVERNIGHT. WENT OUT TO CAR AND FOUND REAR TAILGATE WOULD NOT OPEN AND CAR WOULD NOT START. BATTERY WAS DEAD. JUMPSTARTED CAR AND DROVE IT TO THE STORE. WHEN I PARKED THE CAR IT WENT DEAD, CAR WOULD NOT RESTART, AND WOULD NOT LOCK, TAILGATE WOULD NOT OPEN. HAD TO GET ROADSIDE SERVICE TO COME OUT AND START CAR. TOOK CAR TO DEALER AND THEY SAID THEY COULD NOT FIND ANYTHING WRONG BUT DID REPLACE THE BATTERY. SEVERAL WEEKS LATER WHILE CAR WAS PARKED AND LOCKED IN A STORE PARKING LOT I CAME OUT AND FOUND THE REAR TAILGATE OPEN. NO ONE HAD PUSHED THE REMOTE TO OPEN THE TAILGATE? TODAY I FOUND THE CAR PARKED IN THE GARAGE AND THE TAILGATE WOULD NOT OPEN, THE CAR WOULD NOT START, AND THE BATTERY WAS DEAD AGAIN. I COULD FIND NO REASON FOR THE BATTERY TO BE DEAD AGAIN. THE CAR HAD BEEN DRIVEN NORMALLY AROUND TOWN FOR THE LAST FEW DAYS. IT WAS PARKED IN THE GARAGE. ALL THE DOORS WERE SHUT AND NO LIGHTS HAD BEEN LEFT ON. THE CAR WAS PURCHASED IN JUNE 2019 AND HAS LESS THAN 6000 MILES ON IT PLUS THIS IS A NEW BATTERY. I AM CONCERNED ABOUT DRIVING THE CAR AND BEING LEFT ON THE ROAD BY A DEAD BATTERY OR COMING OUT AND FINDING THE REAR TAILGATE OPEN IN A PARKING LOT.

AFTER HAVING DRIVEN THE ASCENT FOR 30 MINUTES OR MORE, TURNED OFF VEHICLE FOR ABOUT 15 MINUTES. AFTER RENDERING THE VEHICLE IT WOULD NOT START. THE FIRST TIME THIS HAPPENED, COASTED VEHICLE DOWN SLIGHT GRADE TO SIDE OF ROAD, AND AFTER A FEW MINUTES IT STARTED AGAIN. THE SECOND TIME IT HAPPENED, IT WOULD NOT START AFTER SEVERAL ATTEMPTS. CONTACTED SUBARU THOUGH IT'S STARLINK PROGRAM. THEY TOLD ME TO HOLD KEYLESS STARTER BUTTON FOR 30 SECONDS, THEN TRY TO START AGAIN. AFTER DOING THIS THE CAR STARTED.

2019 ASCENT WITH 6000 MILES GARAGE KEPT SUSTAINED COMPLETE ELECTRICAL FAILURE AT GAS STATION REFILL. CAR DROVE AND STARTED NORMALLY GOING TO STATION AND AFTER FILLUP FAILED TO START.

THIS STARTED WITH ONLY 6K MILES ON 2019 ASCENT, THE BRAKES RIDE EXTREMELY ROUGH. BRAKING DOES ARE NOT AS EFFECTIVE AS THEY SHOULD BE. THIS MAKES BRAKING, GIVE THE CAR A BUMPY RIDE AS IT DECELERATES AND THE DRIVER AN UNEASY FEELING.

I PURCHASED VEHICLE IN DECEMBER 2018 FOR 2019 MODEL. THE ORIGINAL BATTERY ONLY LASTS SLIGHTLY OVER ONE YEAR. IT IS COMMON KNOWLEDGE THAT BATTERY OF A NEW VEHICLE NORMALLY LASTS FOR MORE THAN 5 YEARS. BATTERY RAN OUT IN LESS THAN 14 MONTHS IS VERY WEIRD AS I HAVE ONLY DRIVEN AROUND 2,500 MILES ONLY. I AM STRONGLY BELIEVE THAT THE BATTERY IS DEFECTIVE.

DRIVING NORMAL, 30 MPH ON A FLAT ROAD, WHEN ALL DASH LIGHTS LIT UP. RAB, BREAK, CHECK ENGINE, EVERY SINGLE DASH LIGHT AT THE SAME TIME. WE THEN LOST POWER STEERING, AND WHEN WE PULLED OVER COULDN'T GET THE CAR INTO PARK. EVENTUALLY AFTER FIGHTING WITH IT, CAR WENT INTO PARK. ATTEMPTED TO RESTART IT, AND IT DID RE-START BUT WITH THE SAME LIGHTS ON THE DASH. IT WAS UNABLE TO BE DRIVEN AND HAD LOST POWER IN A POTENTIALLY DANGEROUS SITUATION. CAR WAS TOWED. DEALER HAS HAD IT SINCE THEN, NOW 01/21/20 AND THEY KNOW IT'S ELECTRICAL, IT HAS HAPPENED AGAIN WHILE THEY DROVE IT, BUT THEY CANNOT FIGURE OUT WHAT THE PROBLEM IS.

CAR WAS SHAKING WHILE IDLING/ SHIFTING HARD/ STUDDERING WHILE TRYING TO SHIFT AND NOT SHIFTING WHILE GOING UP AN INCLINE. THE TRANSMISSION WAS DAMAGED FROM THE SLACK IN THE CVT BELT AND NOW HAS TO BE COMPLETELY REPLACED. ALSO THE BATTERY DIED. NO DOORS WERE LEFT OPEN AND NO LIGHTS WERE LEFT ON. NO REASON TO HAVE A DEAD BATTERY OTHER THAN A LARGE PARASITIC DRAIN WHILE THE CAR IS OFF.

FRESH FUEL SMELL FROM THE VEHICLE (ENTERING THE CABIN WHILE DRIVING AND UPON PARKING). UPON ARRIVING HOME YESTERDAY, THE SMELL WAS STILL VERY STRONG. I WENT A STEP FURTHER AND PULLED THE OIL DIPSTICK TO CHECK THE LEVEL AND TO SEE IF THAT'S WHERE IT WAS ORIGINATING FROM. SURE ENOUGH, THAT IS WHERE I AM SMELLING IT. I WENT SO FAR AS TO WIPE OFF THE DIPSTICK AND CHECK ONCE AGAIN WITH THE SAME RESULT. I ALSO NOTED THAT THE OIL LEVEL IS WELL ABOVE THE HIGH MARK. MY MAIN CONCERN IS THE RISK FOR DAMAGE TO THE ENGINE GIVEN THAT IT APPEARS THAT FUEL IS MIXING IN WITH THE OIL.

IN A MATTER OF 3 WEEKS, THE ASCENT CAME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD WITH NO OBJECTS IN VIEW OF THE CAR ON 2 DIFFERENT OCCASIONS. THE ANTI-COLLISION BRAKING SYSTEM INITIATED FROM APPROXIMATELY 35 MPH TO A COMPLETE STOP, THINKING THE FOG WAS AN OBJECT. THIS IS EXTREMELY UNSAFE AS THE VEHICLE CAN STOP AT ANYTIME, IN THE FOG. IF THERE WAS TRAFFIC ON THE ROAD, WE WOULD HAVE BEEN REAR ENDED. DEALERSHIP COULD NOT REPLICATE PROBLEM, WILL BE CONTACTING SUBARU DIRECTLY NEXT. MILEAGE IS APPROXIMATELY 8,500.

I WAS REAR-ENDED REALLY BAD AT 35+ SPEED OF RESPONSIBLE PARTY, WHILE I WAS AT FULL STOP. IMPACT TOTALED MY VEHICLE, BUT THE AIRBAG DID NOT DEPLOY. SUBSEQUENTLY, I HIT A STEERING WHEEL WITH MY FOREHEAD AND SUFFERED ONLY A CONCUSSION, LUCKILY.

WE TOOK POSSESSION OF THIS VEHICLE OCTOBER 2019, BRAND NEW ORDER. EVER SINCE WE HAVE HAD THIS VEHICLE WE HAVE QUESTIONED SEVERAL DEALERS REGARDING THE HEADLIGHTS PLACEMENT. WHEN YOU DRIVE ON NON LIT ROADS YOU CAN ONLY SEE ABOUT 6 FEET IN FRONT OF YOU. ANYONE WALKING ON THE SIDE OF THE ROAD, AN ANIMAL, BROKEN DOWN VEHICLE, THE STREET YOU ARE SUPPOSE TO TURN ON; YOU DO NOT SEE UNTIL YOU ARE RIGHT ON TOP OF THE OBJECT. WE HAVE BEEN DRIVING WITH THE HIGH BEAMS ON IN ORDER TO SEE WHAT IS AHEAD OF US. THE LOW BEAMS ENGAGED SEEM TO HAVE A WALL ABOUT 6 FEET OUT THAT YOU CAN NOT SEE BEYOND THAT AREA. WE WERE TOLD THAT THE HEADLIGHTS ARE AIMED PROPERLY AND THERE IS NOTHING THAT THEY CAN OR WILL DO ABOUT IT. WHEN DRIVING IN A LIGHTED AREA IT IS NOT AS BAD; WHEN DRIVING DOWN BACK UNLIT ROADS WITH TRAFFIC COMING AT YOU OR TRAFFIC IN FRONT OF YOU THE HEADLIGHTS ARE TERRIBLE. WE LIVE IN A RURAL AREA WITH VERY LITTLE STREET LIGHTING AND I AM REALLY CONCERNED ABOUT HITTING SOMETHING BECAUSE THE HEADLIGHT DO NOT ILLUMINATE ENOUGH TO SEE OBJECTS IN THE ROAD. WE ASKED OUR SALES PERSON ABOUT THE HEADLIGHTS AND HE WENT OUT AND TESTED OUR CONCERN, HE TOLD US TO SAY SOMETHING TO THE MAINTENANCE DEPARTMENT WHEN WE BROUGHT THE CAR IN FOR ITS FIRST INSPECTION. WE WERE TOLD THERE WAS NOTHING THEY COULD DO ABOUT THE HEADLIGHTS. I HAVE ASKED AT THE NEXT DEALER AND WAS TOLD THE SAME THING. I AM AT A LOSS ON HOW TO CORRECT THIS.

IN LOW SPEED WHEN WANTING INCREASE SPEED, THE ENGINE LOSES POWER AND BRIEFLY SPUTTERS AND THEN RECOVERS AND ACCELERATES. USUALLY HAPPENS WHEN TRYING TO ACCELERATE WHEN GOING UP HILL AND FROM SLOW, RIGHT TURNS. USUALLY AT HIGHWAY SPEED, IT CAN QUICKLY ACCELERATE.

CRACK IN WINDSHIELD APPEARED W/OUT USUAL SOUND OR SIGN OF DEBRIS. DEALER SAID IT COULD NOT BE REPAIRED, ONLY REPLACED & ALL SYSTEMS RECALIBRATED AT OWNER'S EXPENSE. I HAVE DRIVEN OVER 1 MILLION MILES & HAVE NEVER SEEN A CRACK W/ NO DEBRIS OR IF ANY, SO SMALL IT MADE NO IMPACT. JUST A CRACK APPEARED LIKE IT WAS PRESSURE ON THE GLASS CAUSING THE CRACK.

EVERY WEEK OR TWO THE CAR FAILS TO START. WHEN THE IGNITION BUTTON IS PUSHED, THE VEHICLE GAINS POWER BUT DOES NOT TURNOVER AND START. YOU NEED TO EXIT THE VEHICLE, LOCK THE VEHICLE AND UNLOCK THE VEHICLE AND GO THROUGH THIS PROCESS UP TO 7 TIMES BEFORE THE VEHICLE WILL START. VEHICLE HAS BEEN BROUGHT BACK TO SUBARU SERVICE DEPARTMENT 3 SEPARATE TIMES FOR UP TO 2 WEEKS AT A TIME AND THEY ARE UNABLE TO REPLICATE OR FIX THE PROBLEM.

THE COLLISION AVOIDANCE SYSTEM IS INCORRECTLY IDENTIFYING PARKED CARS OR CARS EXITING THE FREEWAY IN AN ADJACENT LANE AS OBSTACLES AND SLAMS ON THE BRAKES. THIS IS HAPPENED ON THE INTERSTATE AT HIGHWAY SPEEDS AND AT SPEEDS AS LOW AS 30 MPH WHILE TRAVELING ON A CITY STREET. I'M TERRIFIED THAT I AM GOING TO BE REAR ENDED WHEN MY VEHICLE GOES FROM 70 TO ZERO MPH WHEN THERE IS ABSOLUTELY NOTHING IN FRONT OF ME BUT THE 'SAFETY EQUIPMENT' IS MALFUNCTIONING. I HAVE BEEN TELLING THE DEALERSHIP ABOUT IT FOR SEVERAL MONTHS WITH MINIMAL RESPONSE.

BRAKES MADE LOUD NOISE EVEN WHEN DRIVING OFF THE LOT. TOLD IT WAS A NEW CAR AND IT WILL SUBSIDE. THE NOISE DID NOT SUBSIDE. IT GREW LOUDER. TOOK CAR TO SUBARU DEALER WHERE THEY TOLD ME THE ROTORS WOULD NEED TO,BE CUT! ON A NEW CAR WITH UNDER 900 MILES! TOOK IT HOME AND THE NOISE WAS LESS BUT GREW LOUDER AS THE WEEK WENT ON. BROUGHT THE CAR BACK TO SUBARU AND THEY INDICATED THEY WOULD REPLACE THE ROTORS AND THE BRAKE PADS. OF COURSE, THEY DIDN'T MENTION IT WOULD TAKE OVER A WEEK AND A HALF TO GET THE PARTS. NOISE WAS WHEN BRAKING WHETHER STATIONARY OR MOVING. ANOTHER ISSUE IS WHEN MY CELL PHONE RINGS, THE RADIO STARTS BLASTING! I ALMOST RAN OFF THE ROAD. THIS HAPPENED TWICE AND THE DEALERSHIP CAN'T SEEM TO REPLICATE THE ISSUE. THEY TOLD ME THEY HAD NOT HAD TO RESOLVE BOTH THE BRAKES AND RADIO ISSUE WITH ANYONE ELSE IN THEIR DEALERSHIP. I FIND THIS HARD TO BELIEVE, UNLESS THEY DID NOT SELL MANY ASCENTS. I AM ALSO WORRIED ABOUT THE ELECTRICAL AND TRANSMISSION PROBLEMS I KEEP HEARING PEOPLE COMPLAIN ABOUT.

IT SUDDENLY LOSES POWER WHILE DRIVING AND ALL OF SUDDEN IT GETS POWER AND JUMPS.THIS HAPPENS ALMOST 2 OR 3 DAYS IN A WEEK.IT HAPPENS IN CITY STREET.

TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 19V856000 (ENGINE AND ENGINE COOLING) AND 19V855000 (POWER TRAIN). THE CONTACT STATED THAT THE GPS UNIT WAS INOPERABLE. FURTHERMORE, WHILE AT A STOP SIGN/LIGHT, THE VEHICLE WOULD ACCELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS AN ABNORMAL CLUNKING, SQUEAKING NOISE DETECTED FROM THE STEERING/SUSPENSION. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND SHOOK FORWARD AND BACKWARDS, AND THE DRIVER AND PASSENGER DOORS MADE AN ABNORMAL BUZZING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PUENTE HILLS SUBARU (17801 E GALE AVE, CITY OF INDUSTRY, CA 91748, (626) 626-4800) MULTIPLE TIMES AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: SR#:1-50458273772. THE FAILURE MILEAGE WAS 1,000.

REAR TAILGATE WON'T OPEN WHEN BUTTON PRESSED MAYBE HALF THE TIME. IT HAS CLOSED TWICE IN THE LAST WEEK WHILE GROCERIES WERE BEING LOADED AND HIT TWO PEOPLE IN THE HEAD. SUBARU DEALER HAS REPLACED THE CONTROLLING MODULE BUT IT DID NOT SOLVE THE PROBLEM. THIS PROBLEM HAS PERSISTED FOR A YEAR.

CLUNKING NOISE IN FRONT RIGHT WHEEL AREA, GOING SLOW OVER SHARP BUMPS OR MODERATE SPEED OVER RIPPLED PAVEMENT. SOMETIMES MULTIPLE CHUNKS OVER A SERIES OF BUMPS. TURNING AT LOW SPEED SEEMS TO MAKE IT MORE SUSCEPTIBLE.

WINDSHIELD CRACKED FROM A SMALL ROCK WHILE DRIVING ON A HIGHWAY 6 MONTHS AFTER PURCHASE

AFTER CLEANING AND DETAILING THE INSIDE OF MY 2019 ASCENT, THE BREAK PEDAL WOULD ONLY DEPRESS1/2 TO 1 INCH PREVENTING THE AUTO TO START. AUTO ROADSIDE SERVICE JUMP STARTED AND SAID LEAVING DOORS OPEN DRAINED BATTERY BELOW 12V, PREVENTING IT FROM STARTING. SAID SUBARU BATTERIES ARE WAY UNDER POWERED AND DRAIN EASILY.

TRAVELING ON HIGHWAY AT 70 MPH WHEN A DEER JUMPED IN FRONT OF OUR CAR AND WE HIT IT WITH THE FRONT END OF THE VEHICLE CRUSHING THE FRONT END. ALL AIR BAGS IMMEDIATELY DEPLOYED AND THE FRONT END BEGAN SMOKING PROFUSELY. WITHIN MINUTES OF GETTING OUT OF THE VEHICLE IT BURST INTO FLAMES AND THE ENTIRE VEHICLE BURNED UP. CONCERNED THAT THESE VEHICLES WILL BURST INTO FLAMES DURING A FRONT END COLLISION AT HIGH SPEEDS.

INTERMITTENTLY, APPROXIMATELY 50% OF THE TIME, A PASSENGER SITTING IN THE PASSENGER SEAT DOES NOT TRIGGER THE AIR BAG SIGNAL TO "ON". WHEN THIS STATE OCCURS, IT PERSISTS THROUGH THE PASSENGER EXITING THE VEHICLE AND RE-ENTERING AND THROUGH THE CAR BEING TURNED OFF AND THEN BACK ON. HOWEVER, THE PROBLEM MAY GO AWAY HOURS LATER OR THE NEXT DAY WHEN WE RESTART THE CAR. WE HAVE NOT WITNESSED THE AIR BAG SUDDENLY ENABLING MID-RIDE AND WE HAVE NEVER SEEN THE AIR BAG WARNING LIGHT DISPLAYED. THE PASSENGER IS A FULL-SIZED WOMAN. HER CLOTHING IS TYPICALLY DRY AND THERE IS NO CELL PHONE ON THE SEAT. (WE ARE AWARE THAT THERE HAVE BEEN REPORTS THAT MOISTURE AND ELECTRONICS CAN AFFECT THE SENSOR FOR THE ODS ON SUBARU VEHICLES). WE UNDERSTAND THAT THERE ARE CURRENT CASES UNDER INVESTIGATION FOR SIMILAR PROBLEMS IN THE SUBARU FORESTER. THIS HAS BEEN REPORTED TO OUR SUBARU DEALER (MICHAEL'S SUBARU OF BELLEVUE). WE HAVE BROUGHT THE VEHICLE IN FOR THIS FOUR TIMES IN TOTAL, AND IT HAS STAYED AT THEIR FACILITY FOR A WEEK TWICE. THEY HAVE BEEN UNABLE TO REPRODUCE THE PROBLEM. HOWEVER, THEY WILL VERIFY THAT ON ONE OF THE VISITS THE SENSOR WAS IN THE INCORRECT STATE (NOT ENABLED) WHEN WE BROUGHT IN THE VEHICLE AND THEY READ THE CODE. THEY ALSO SAW THAT THE PASSENGER EXITING AND RE-ENTERING THE VEHICLE DID NOT ENABLE THE AIR BAG, NOR DID TURNING THE VEHICLE OFF AND ON AGAIN.

REAR HATCH DOES NOT FULLY CLOSE OCCASIONALLY. THIS IS ONLY NOTED BY THE HATCH APPEARING OPEN AND THE BATTERY BEING COMPLETELY DRAINED AND DEAD. ON TWO OCCASIONS I HAVE CLOSED THE HATCH WITH THE ON-DOOR BUTTON AND CAME BACK TO FIND THE HATCH SLIGHTLY AJAR AND THE BATTERY COMPLETELY DEAD.

THE CAR WILL EMIT WHITE HEAVY SMOKE ON START. THE WHITE SMOKE SMELLS LIKE BURNED PLASTIC/OIL. THE ISSUE WAS REPORTED TO SUBARU CORPORATE AND VEHICLE WAS TAKEN TO SERVICE FOR INSPECTION. A VIDEO WAS RECORDED AND SENT TO BOTH DEALER AND CORPORATE BUT ISSUE COULD NOT BE REPLICATED. THE ISSUE STILL PERSISTS FOR MORE THAN 3 MONTHS AND SUBARU COULD NOT RESOLVE IT. THIS IS A CONCERN TO MY FAMILY SAFETY AND TO THE ENVIRONMENT. SECOND ISSUE WAS WITH SPRING ASSEMBLY BOTH FRONT AND BACK HAS TO BE REPLACED AS DEFECTIVE.

WAS TRAVELING ON THE INTERSTATE AROUND 65 MPH, TINY PEBBLE HIT WINDSHIELD, CHIP IN THE WINDSHIELD. WE HAD IT IMMEDIATELY REPAIRED BY A PROFESSIONAL THE NEXT DAY. VEHICLE SAT IN A GARAGE OVERNIGHT, NEVER USED AFTER THE REPAIR AND THE NEXT DAY, 12 INCH LONG CRACK IN WINDSHIELD, NOT REPAIRABLE AT THIS POINT. ALSO, NEVER EVEN MADE ONE PAYMENT ON THE VEHICLE BEFORE THIS OCCURRED AND DIDNT EVEN HAVE 1K MILES.

THE WINDSHIELD HAS LOT OF LITTLE ROCK DINGS IN IT WHICH NO OTHER WINDSHIELD ON ANY OTHER VEHICLE I HAVE EVER OWNED HAD. WHEN I PUT SUBARU'S REPLACEMENT NEW WINDSHIELD ON IT COULD HAVE THE SAME ISSUES. THE DAMAGE OF THE MAJOR CRACK IS DUE TO OUTSIDE INFLUENCE THAT I WILL HAVE TO REPLACE THE WINDSHIELD AND I HAVE NO WINDSHIELD INSURANCE BUT THE SMALL DINGS HAVE TO BE ADDRESSED BEFORE I PAY $826.65. THE MAJOR CRACK HAPPENED WHILE IN MOTION AS WELL AS THE MANY SMALL DINGS ON THE HIGHWAY AND A FEW ON CITY STREETS.

I HAVE THE SAME STEERING TROUBLE'S AS THE COMPLAINT FILED ON MAR. 03/19. I WAS TOLD AT THE DEALERSHIP THAT THE LANE ASSIST HAS SOME STEERING CONTROL. (COMPUTER STEERING ME) THEY ALSO SHOWED ME HOW TO TURN LANE ASSIST OFF. I DID NOTICE THE DIFFERENCE IN CONTROL. NOW A FEW WEEKS INTO DRIVING WITH THE LANE CONTROL OFF, THE CAR HAS RETURNED TO CORRECTING ITSELF AND CONSTANTLY TELLS DRIVER THAT THIS SYSTEM HAS BEEN TURNED OFF. HAS SUBARU MADE A BOEING MISTAKE?

ISSUE #1: TRANSMISSION. STARTING AROUND 8000 MILES, A LOUD SQUEALING SOUND WOULD OCCUR PERIODICALLY DURING AUTOMATIC SHIFTING. AT FIRST IT WAS ONLY WHILE OBTAINING HIGHWAY SPEEDS AND LATER IT WOULD HAPPEN AT CITY STREET SPEEDS. THE SQUEALING SOUND WOULD BE ACCOMPANIED BY A SHUTTERING FEELING AS WELL. WE LIVE 3 HOURS FROM THE DEALER AND WERE TOLD BY THE DEALER THAT THE CAR WAS JUST 'GETTING TO KNOW US'. AS THIS PROBLEM PERSISTED AND WORSENED, WE WERE FINALLY BROUGHT IT TO THE DEALER AT 12,000 MILES AND THE TECHNICIAN DIAGNOSED A TRANSMISSION PROBLEM AND SAID WE NEED A NEW TRANSMISSION. THAT WAS ON 9/27/19. WE ARE AWAITING THE AVAILABILITY OF A NEW TRANSMISSION WHILE DRIVING A LOANER. ISSUE #2: ELECTRICAL ISSUE. TWICE ALL OF THE ENGINE WARNING/DASHBOARD LIGHTS CAME ON WHILE DRIVING ABOUT 20 MPH ON A DIRT ROAD. THE FIRST TIME WAS AROUND 9800 MILES. I WAS ABLE TO DRIVE THE CAR AND BROUGHT THE CAR TO A LOCAL REPAIR SHOP (SUBARU DEALER IS 150 MILES AWAY) AND HIS COMPUTER DIAGNOSED A POSSIBLE TRANSMISSION PROBLEM AND HE REBOOTED THE ELECTRICAL SYSTEM. ALL SEEMED OK WITH THE ELECTRICAL SYSTEM FOR A WHILE. THIS HAPPENED AGAIN AROUND 11,000 MILES WHILE BEING DRIVEN AT CITY STREET SPEEDS AND THE NEXT MORNING THE ELECTRICAL SYSTEM WAS BACK TO NORMAL. IN TALKING TO THE SUBARU DEALER BY PHONE, THEY SAID THERE WAS PROBABLY JUST A BUG IN THE SYSTEM AND IT CAN FIX ITSELF. AT THE 12,000 MILE APPT, NO ISSUES WERE DISCOVERED WITH THE ELECTRICAL SYSTEM.

BRAKE FAILURE ON NEW CAR