2019 Subaru Ascent complaints

On numerous occasions (probably 12-18 times) over the last 18 months our new Ascent will not start because of a dead battery. I have discussed this numerous times with the dealer, they have even performed tests on it but claim that it passes all tests so there is nothing they can do. No doors are being left open or lights on, yet every few weeks this problem occurs. My wife cannot take the car to the store without worrying about it not starting properly and having to get a jump from someone.

Unknown. Electrical failures including eyesight, the dealers lie about the work they do, the latest was recent - they said sludge was everywhere which causes the timing to be off and said the entire engine needed to be replaced but refused to do so. I do not trust they were honest about the spot welds, as my VIN and contract were mysteriously changed after I took delivery. Battery dies, amp dies, head unit stops functioning for months at a time. Eyesight slams on brakes at last minute. I am told it’s normal to shut up and leave. For example the last time I took it in less than 30 days ago they said they changed the filters as well. They did not. According to them they owe me a new engine. I have Starlink and documents oil is changed by Subaru yet they claimed they had no record, and it is my fault so I need to replace engine.

Rear window glass cracked. No impact seen.

We have had two batteries die since purchasing the car new in 2018. I saw an article about electric system failure in the ascent and it said to file a complaint.

The parking/emergency brake lever was accidently activated while traveling at highway speed of 70mph. The lever is in a BAD location and close to where cell phone is charged, cup holders are and transmission shift lever. Cell phone charge cable caught on lever and LOCKED up rear brakes at 70MPH. Almost resulted in loss of life and crash!

While driving at 25mph, there was a loud cracking sound and few minutes later I saw a crack in the front windshield on the left corner starting 3 inches from the bottom of the windshield. Upon further inspection, it appears the crack developed from within the windshield as there was not rough edges felt over the crack.

THE SUBARU ASCENT WILL RUN DOWN ITS BATTERY REQUIRING A JUMP START APPROXIMATELY ONCE EVERY SIX MONTHS. WHILE LONG ROAD-TRIPS CAN TOP OFF THE CHARGE, THIS PERPETUAL DRAIN ON THE BATTERY IS SHORTENING ITS LIFE EXPECTANCY.

THE BATTERY IN MY 2019 SUBARU ASCENT DIED TWICE WHILE PARKED IN MY GARAGE AND WE HAD TO CALL AAA TO JUMP START THE CAR. AFTER THE SECOND TIME I TOOK THE CAR TO THE DEALER AND THEY REPLACED THE BATTERY. THE TECHNICIAN TOLD ME TO LOCK THE CAR EVEN WHEN IT’S IN THE GARAGE SO THAT THE SECURITY SYSTEM WOULD STOP EXCESSIVE BATTERY USE. I’VE READ THAT OTHER SUBARU OWNERS HAVE THE SAME PROBLEM AND THAT THERE SEEMS TO BE AN ISSUE WITH THE ELECTRICAL SYSTEM. THIS ISSUE OCCURRED APPROXIMATELY 2 YEARS AFTER I PURCHASED THE VEHICLE. IF THERE IS A PROBLEM WITH THE ELECTRICAL SYSTEM I EXPECT I WILL CONTINUE TO HAVE ISSUES WITH THE BATTERY AND NEXT TIME THE VEHICLE MAY BE OUT OF WARRANTY AND I WILL BE REQUIRED TO PAY FOR THE REPAIR MYSELF.

I BOUGHT MY 2019 ASCENT BRAND NEW IN SUMMER OF 2018. I WAS DRIVING YESTERDAY AND HAD MY 3 YR OLD SON WITH ME. WE STOPPED TO GET ICE CREAM AND SAT IN CAR TO EAT IT. I TURNED CAR ON ENOUGH TO PUT WINDOWS DOWN (NO MORE THAN 3-4 MINUTES AT MOST) AND TURNED OFF. WHEN I WENT TO START CAR WHEN FINISHED ICE CREAM ABOUT 10 MIN LATER MY CAR WOULDN'T START AND COMPLETELY LOCKED UP. COULDN'T EVEN PUT IN NEUTRAL OR TURN THE WHEEL. I CALLED AAA AND THE CAME AND TOLD MY MY BATTERY HEALTH WAS ONLY 30% AND HAD A ZERO CHARGE. HE CHANGED THE BATTERY FOR ME AND WE WERE ON OUR WAY BUT WE WERE LUCKY TO BE IN AN AREA WITH HELP. NOT ALWAYS THE CASE FOR PHONE RECEPTION IN SOME AREAS. THIS CAR IS NOT EVEN 3 YRS OLD. HAD IT BEEN SUMMER IT COULD HAVE GOTTEN EXTREMELY HOT AND VERY DANGEROUS FOR MY SELF AND MY SON. IT SHOULDN'T HAVE HAPPENED ESPECIALLY SINCE WE DID NOTHING OUT OF THE ORDINARY. I HAVE MUCH LESS THAN 30,000 MILES ON THE VEHICLE AND IT IS WELL TAKEN CARE OF WITH REGULAR MAINTENANCE AND KEPT IN AN ATTACHED GARAGE.

MY CAR STARTED TO HAVE BATTERY ISSUES EITHER LAST YEAR OR EARLY THIS YEAR. THE BATTERY ISSUES ARE GETTING WORSE. AT THE VERY BEGINNING, THE BATTERY DIED AFTER A COUPLE OF DAYS NOT DRIVING; WHICH WAS SHOCKING BECAUSE IT IS A FAIRLY NEW CAR. TODAY THE BATTERY DIED JUST OVERNIGHT; I WAS DRIVING TO WORK YESTERDAY AND WE WERE ABOUT TO DRIVE TO HERSHEY PARK TODAY:( THERE ALREADY HAVE BEEN SEVERAL TIMES OF ROADSIDE SERVICE FOR THE JUMP START WHEN THE MILLAGE WAS LESS THAN 20000. I WAS TOLD BY THE DEALER THAT THE BATTERY DRAINS DUE TO THE ELECTRONIC DESIGN. HE SUGGESTED I DRIVE THE CAR EVERYDAY JUST TO CHARGE THE BATTERY. REALLY!?

BATTERY DRAINED OVERNIGHT WITH NO LIGHTS OR ACCESSORIES ON. THIS IS THE FORTH TIME THIS ISSUE HAS OCCURRED.

AFTER HAVING THE CAR PARKED OUTDOORS AT A RESTAURANT FOR AN HOUR, I COME BACK TO THE WINDSHIELD CRACKED STARTING FROM THE BOTTLE THAT TRAVELED UPWARDS. AT FIRST I THOUGHT SOMETHING MAY HAVE HIT MY WINDSHIELD WHILE I WAS HAVING LUNCH, BUT THERE WAS NO INDICATION ANYTHING HAD STRUCK THE WINDSHIELD. THE CRACK INCREASED TO ABOUT 24INCH IN LENGTH. THIS ALL HAPPENED WHILE THE CAR WAS PARKED IN A PARKING LOT

ALL WARNING LIGHTS CAME ON LAST WEEK MAY 5TH 2021 WHILE I WAS DRIVINGTHECARHONE AFTER DROPPING MY DAUGHTERTOSCHOOL. I PULLED OVER AND CALLED THE DEALERSHIP AND WAS ADVISE TO TAKE THE CAR IN. AS I DROVE THE ENGINE STARTED TO LAG AND ICOULDNOTDRIVE MORE THAN 45MILES. TOOK THE CAR TO THE DEALERSHIP AND FOUND OUT THE TRANSMISSION WAS BAD. THIS CAR IS 2 1/2 YEARS OLD AND I'VE HAD SO MANY PROBLEMS WITH IT. WHEN THE CVT WAS REPLACED THE CAR NEVER RUN THE SAME, I'VE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND LET THEM KNOW THAT THERE IS SOMETHING WRONG WITH THE CAR. IT LAGS AND HESITATE DURIBG ACCELERATION. UNFORTUNATELY THEY COULD NOT REPLICATE THE ISSUE AND THAT IT WAS NORMAL. THEN THIS HAPPEN. I HAVE REPORTED THE ISSUE TO SUBARU OF AMERICA.

THE BATTERY IN OUR CAR WAS DEAD AFTER ACCIDENTALLY LEAVING THE TAILGATE DOOR OPEN FOR ABOUT 3 HOURS. WE DIDN'T THINK THAT WAS ENOUGH TO DO IT BUT JUM STARTED IT AND IT WAS OK FOR A DAY BUT THEN WOULDN'T START REGULARLY WITHOUT LEAVING ANY DOORS OPEN. WE TOOK IT INTO SUBARU AND ULTIMATELY HAD THE BATTER CHANGED EVEN THOUGH THEY TOLD US IT WASN'T THE BATTERY. THE BATTERY WAS DEAD AGAIN TODAY WHEN WE WENT TO USE IT. WE MAYBE LEFT THE TAILGATE OPEN FOR 30 MINUTES A FEW DAYS AGO UNLOADING GROCERIES. THAT SEEMS A LITTLE EXTREME. THE VEHICLE WAS STATIONARY IN OUR DRIVEWAY BUT IT HAPPENED AT A PARKING GARAGE BEFORE TOO LEAVING ME TO NEED TO GET A RIDE.

TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT STATED WHILE DRIVING 20 MPH, THERE WAS AN ABNORMAL POPPING SOUND DETECTED. THE CONTACT NOTICED THAT THE SUN ROOF HAD CRACKED WITHOUT IMPACT. THE CONTACT CALLED DREYER & REINBOLD SUBARU (1301 US-31 STE 2, GREENWOOD, IN 46143, (317)885-4800) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. INVALID VIN.

CAME OUT TO THE CAR AND FOUND A COMPLETELY DEAD BATTERY AFTER IT HAVING NO WARNING OF A LOW BATTERY. CAR WAS DRIVEN YESTERDAY.

DEAD BATTERY WITHOUT WARNING. THE CAR HAS ONLY $11,100 MILES ON IT. I HAD TO CALL ROADSIDE SERVICE FOR A JUMP AND GO TO THE NEAREST PLACE AND BUY A NEW BATTERY. THIS OCCURRED ON A SUNDAY. THE VEHICLE WAS STATIONARY IN MY GARAGE. I HAVE AN EXTENDED WARRANTY AND ALL MAINTENANCE AND RECALLS HAVE BEEN DONE AT A DEALERSHIP IN A TIMELY MANNER. I HAD NO INDICATION THAT THERE WAS A BATTERY PROBLEM.

WINDSHIELD CRACKED FOR NO REASON AND QUICKLY SPREAD OVER 12 INCHES AND NOW EFFECTS THE EYE SIGHT SYSTEM.

I HAD BRAKES REPLACED IN DECEMBER 2020 WITH 50,000 MILES ON THE CAR. FOR THE LAST FEW WEEKS, I HAVE NOTICED WOBBLING/PULSING WHEN I PRESS ON THE BRAKE. SUSPICIOUS THAT IT WAS THE ROTORS, I HAD THE MECHANIC WHO WAS DOING MY 60,000 MILE SERVICE CHECK THE ROTORS. HE LET ME KNOW THAT THE ROTORS AREN'T EVEN CLOSE TO BEING WARPED. I CALLED SUBARU OF AMERICA WHO IN TURN TOLD ME THAT THIS WAS A "NEW" PROBLEM WITH A "NEW" LIMITED AVAILABILITY PART THAT JUST CAME OUT IN THE PAST TWO WEEKS. BOTH SUBARU OF AMERICA AND THE SUBARU DEALERSHIP I DEAL WITH SAY THIS IS UNDER NORMAL WEAR AND TEAR AND THEY WILL NOT REPLACE IT UNDER WARRANTY. I UNDERSTAND THAT BRAKES ARE WEAR AND TEAR, BUT I ALREADY REPLACED MY BRAKES AND PAID FOR THOSE OUT OF POCKET. IT IS NOT MY FAULT THAT THERE IS AN ISSUE WITH THE MANUFACTURING OF REPLACEMENT BRAKES TO WHERE THE CAR HAS THIS PROBLEM. SINCE IT IS THE BRAKING SYSTEM, IT COULD OBVIOUSLY BE A SAFETY ISSUE. THEY WANT ME TO PAY OUT OF POCKET FOR THIS BRAKE PAD KIT (TO THE TUNE OF $200+ AFTER LABOR) WHEN ALL I DID WAS REPLACE THE BRAKES WITH WHAT THEY CAME UP WITH. IF THAT PART IS WRONG, SUBARU NEEDS TO TAKE CARE OF IT.

REPEATED (MANY TIMES) FAILURE OF BATTERY. STATIONERY. POTENTIAL FOR BEING LEFT WITHOUT TRANSPORTATION IN AN ISOLATED AREA.

I ALREADY REPLACED THE BATTERY IN LESS THAN 2 YEARS AND LESS THAN 25000 MILES.I HAVE NOTICED THAT THE BATTERY LEVEL IS LESS THAN 12V WHEN I DON'T USE THE CAR FOR AROUND 5 DAYS. TO PREVENT THE BATTERY DRAIN I'VE BEEN CHARGING IT EVERY WEEK OR LESS. I HAVE ALSO AVOIDED USING THE TRUNK BECAUSE IT SEEMS TO DRAIN THE BATTERY FASTER. PARKING THE CAR FOR A DAY AND USING THE TRUNK SEVERAL TIMES DOES BRING THE BATTERY LEVEL TO LESS THAN 12V.

EVEN THOUGH I DRIVE MY 2019 ASCENT REGULARLY, I HAD TO JUMP START MY BATTERY TWICE LAST YEAR WITHIN A SPACE OF 1 MONTH. THE DEALER TOLD ME NOTHING WAS WRONG. ON MARCH 28, 2021, HAVING DRIVEN 500 MILES FROM MY HOME IN CA TO SCOTTSDALE AZ, MY BATTERY COMPLETELY DIED AND AAA TOLD ME HAVE HAD ISSUES WITH SUBARU BATTERIES & I HAD TO PURCHASE A NEW ONE AT A COST OF $207. MY SUV BOUGHT IN JULY 2019 HAS A LITTLE OVER 8,000 MILES AND WHEN I CONTACTED SUBARU, THEY BASICALLY BLAMED VARIOUS THINGS AND SUGGESTED I TAKE IT TO A DEALER.

THE CAR BATTERY KEEPS DYING. THE FIRST BATTERY DIED A LITTLE AFTER A YEAR. THE SECOND CAR BATTERY DIED TWO MONTHS AND FEW DAYS LATER. I DRIVE THE CAR A FEW TIMES A WEEK. I'VE NEVER HAD A DIFFERENT CAR DIE UNDER THE SAME DRIVING CONDITIONS. WHEN I JUMP START THE CAR AFTER THE BATTERY DIES, THE ELECTRONICS IN THE CAR DO NOT FUNCTION PROPERLY. WHEN I QUICKLY STEER THE STEERING WHEEL, EYESIGHT, POWER STEERING, AND OTHER VARIOUS ELECTRONICS RAPIDLY TURN ON AND OFF. THIS SEEMS TO INDICATE THAT THE BATTERY CANNOT BE CHARGED, AND SUFFICIENTLY POWER THE VEHICLE, WHILE THE VEHICLE IS RUNNING AND CAUSES UNSAFE DRIVING CONDITIONS. AFTER RECEIVING THE NEW BATTERY, THESE ISSUES WERE MITIGATED UNTIL THE NEW BATTERY DIED TWO MONTHS LATER AND THE SAME BEHAVIOR IS HAPPENING AGAIN. THE FIRST TIME I WENT TO THE DEALERSHIP ABOUT THIS ISSUE, THEY SAID THE BATTERY WAS FAULTY AND REPLACED IT WITH A NEW BATTERY UNDER WARRANTY. I'M STILL WAITING FOR MY NEXT SERVICE APPOINTMENT TO RESOLVE THIS ISSUE.

SMALL CRACK IN WINDSHIELD HAS SPREAD ACROSS ENTIRE WINDSHIELD RAPIDLY. WE DO NOT RECALL WHEN THE SMALL CRACK OCCURRED BUT THE CRACK SPREAD ACROSS THE ENTIRE WINDSHIELD IN ROUGHLY TWO WEEKS TIME.

ELECTRICAL SYSTEM HAS SOME SORT OF RESIDUAL POWER DRAW WHEN PARKED THAT COMPLETELY DRAINS THE BATTERY. EVEN WHEN CAR IS DRIVEN THE DAY BEFORE, AFTER BEING PARKED OVERNIGHT HAS RESULTED IN A DEAD BATTERY 8-10 TIMES. NO LIGHTS LEFT ON OR DOORS OPEN (EVEN REAR LIFT GATE IS CLOSED PROPERLY)

PURCHASED THE ASCENT NEW, HAVE HAD THE VEHICLE IN MULTIPLE TIMES WITH TRANSMISSION COMPLAINTS ONLY TO HAVE "UPDATES DONE", TRANSMISSION RECENTLY WENT COMPLETELY OUT WHILE TURNING ACROSS TRAFFIC IN FRONT OF ONCOMING TRAFFIC, VEHICLE TOWED TO CLOSEST DEALERSHIP, TRANSMISSION REPLACED, DROVE LESS THAN 30 MILES, CAR STILL HESITATING WHILE TRYING TO SWITCH GEARS AROUND 40MPH AND WHINING NOISE (SAME AS INITIAL 3 COMPLAINTS PRIOR TO TRANSMISSION GOING OUT COMPLETELY). WENT TO CLOSEST DEALERSHIP RELATED TO CONCERN OF DRIVING ON FREEWAY FOR SAFETY, WAS TOLD TRANSMISSION NEEDED 2 UPDATES (AS PREVIOUSLY TOLD PRIOR TO TRANSMISSION GOING OUT). NOW 5TH VISIT WHILE STILL UNDER FACTORY WARRANTY BUT WILL ONLY WARRANTY NEW TRANSMISSION FOR 1 YEAR. VEHICLE ALSO HAD A RECALL ON CVT TRANSMISSION/CHAIN SLIP. CAR IS A SAFETY HAZARD FOR MYSELF AND OTHERS ON FREEWAY YET I CONTINUE TO BE SENT HOME WITH "CVT UPDATES AND A CONTINUED WHINING NOISE" EVEN AFTER THIS LED TO TRANSMISSION FAILURE COMPLETELY PREVIOUSLY. BE VERY CAUTIOUS WHEN PURCHASING A SUBARU, ISSUES STARTED ON CAR AROUND FEB. 2020 OR 30,000 MILES, TRANSMISSION COMPLETELY OUT AT 50,000

MULTIPLE ELECTRICAL ISSUES. NOW ON SECOND BATTERY. VEHICLE IN DRIVEWAY, TAILGATE OPENED FOR 30-45 MINUTES AND BATTERY DIED. VEHICLE IN DRIVEWAY WITH RADIO ON FOR 1 HOUR, BATTERY DIED. VEHICLE IN DRIVEWAY, NOT DRIVEN FOR 12 DAYS AND BATTERY DIED. EACH TIME BATTERY DIED, UNABLE TO EASILY JUMPSTART. EACH TIME BATTERY DIED, TAILGATE UNABLE TO OPEN EVEN MANUALLY.

BATTERY DRAINED RAPIDLY WHILE LISTENING TO THE RADIO FOR 15 MINUTES WITH CAR ENGINE NOT RUNNING (STATIONARY). CAR NEEDED TO BE JUMPED.

THE BATTERY FAILS AND CANNOT BE RECHARGED, IT DRAINS IMMEDIATELY. ALSO THE AIRBAGS NO LONGER WORK. WE HAVE HAD THE CAR JUMP STARTED BY. A TOW TRUCK AND THEN CHARGED THE BATTERY AT HOME WITH OUR OWN CHARGER AND IT STILL DIES IMMEDIATELY.

VEHICLE HAS CONTINUED TO MAKE SQUEALING NOISE AND SHUDDERING SINCE PREVIOUS TRANSMISSION RECALL WAS ADDRESSED. THIS HAS OCCURRED AT SPEEDS FROM 10-75 MPH. IT HAPPENS MULTIPLE TIMES PER WEEK, SOMETIMES MULTIPLE TIMES EACH DAY. VEHICLE RUN TIME HAS RANGED FROM APPROXIMATELY 5 MINUTES TO 2+ HOURS. VEHICLE HAS BEEN CHECKED MULTIPLE TIMES BY THE DEALERSHIP WHERE IT WAS PURCHASED, WHO REPORTS THAT NOTHING IS WRONG WITH IT. I HAVE A VIDEO OF THIS, BUT IT CANNOT BE UPLOADED.

PREMATURE BATTERY DRAIN. IVE REPLACED THE BATTERY IN MY ASCENT 3 TIMES IN THE PAST 2 YEARS I'VE HAD THE VEHICLE. FIRST INSTANCE OCCURED WHEN TALIGATE HADNT CLOSED ALL THE WAY AND DRIANED BATTERY. SECOND INSTANCE CAR DOORS WERE OPEN FOR APPROX 2 HOURS TO CLEAN AND DETAIL MY CAR WHEN BATTERY DIED. THIRD INSTANCE WAS LISTENING TO MUSIC IN THE CAR FOR 40 MIN WHILE WAITING FOR HUSBAND TO GO TO STORE AND I WAITED IN THE CAR AND BATTER DIED YET AGAIN.

TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IDLE THE BATTERY WOULD DRAIN WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE NEEDED TO BE JUMP STARTED OR THE BATTERY REPLACED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WALKER'S RENTON SUBARU (555 SW GRADY WAY, RENTON, WA 98057, (425) 226-2775) WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,300.

MY BATTERY HAS DRAINED TWICE IN 2 MONTHS, TO THE EXTENT THAT IT NEEDED TO BE JUMPSTARTED. TO THE BEST OF MY KNOWLEDGE NOTHING ELECTRICAL WAS ON. THE CAR WAS PARKED. BOTH TIMES REQUIRED SEEKING EXTERNAL HELP TO DRIVE AWAY. WHEN IT FIRST OCCURRED, I HAD THE BATTERY CHECKED BY MY DEALER AND THEY FOUND NO ISSUES WITH THE BATTERY. TO PREPARE FOR ANOTHER DEAD BATTERY, I PURCHASED JUMPER CABLES SO I WOULDN'T BE STRANDED.THE FIRST TIME THIS HAPPENED IT WAS AT 12,000 MI; SECOND TIME AT 23,000 MI.

IN JANUARY 2020, WITHIN ONE MONTH OF OWNERSHIP, AT 1200 MILES, MY WINDSHIELD BEGAN TO CRACK AND SPREAD OVER THE ENTIRE GLASS. I REPLACED IT WITH OEM GLASS AND THE DEALER RECALIBRATED THE EYESIGHT SYSTEM. IN DECEMBER 2020, AT ABOUT 20,000 MILES, THE WINDSHIELD GLASS STARTED TO PRESENT GOLD SPECKLES WHEN LIGHT HIT IT. I TOOK IT TO THE DEALER AND HE FOUND NOTHING. IT CONTINUES TO IMPACT MY VISIBILITY.

BATTERY DEAD EVEN THOUGH CAR HAS BEEN IN GARAGE AND DRIVEN AT LEAST 2-3X A WEEK. HAPPENED A FEW TIMES SINCE THE FIRST INCIDENT HAPPENED IN OCT 2020, AND THEN SUBSEQUENTLY MULTIPLE TIMES WHERE WE NEED IT TO BE JUMPED START. EVENTUALLY TOOK TO DEALERSHIP FOR DIAGNOSIS AND THEY HAD TO REPLACE THE BATTERY IN MAR 2021.

DARK GRAY-BLUE SMOKE FROM THE EXHAUST ON START-UP, LASTING FOR SEVERAL MINUTES. LARGE PLUMES WITH STRONG NOXIOUS ODOR. SMOKE AND FUMES HAVE TRIGGERED SEVERAL SEVERE ASTHMA ATTACKS. NOTED ON MOST DAYS, SINCE VEHICLE WAS PURCHASED NEW IN APRIL 2019. FUEL EFFICIENCY IS FAR LOWER THAN THE 21-27 MPG CLAIMED BY SUBARU. ACTUAL AVERAGE IS 14 MPG.

TL* THE CONTACT OWNED A 2019 SUBARU ASCENT. THE CONTACT STATED WHILE DRIVING AT 35 MPH THE CONTACT CRASHED THE VEHICLE WITH ANOTHER VEHICLE HEAD ON. UPON IMPACT NO AIR BAGS WERE DEPLOYED AND SOS EMERGENCY DID NOT WORK. 4 PERSONS WERE INJURED IN THE IMPACT WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO INSURANCE LOT, WHERE IT WAS DIAGNOSED WITH BEING TOTALED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *DT*JB*DT CONSUMER STATED THERE WAS MULTIPLE FAILURES.*JB*JB*JB

MY BARELY 2-YEAR CAR CONTINUES TO HAVE ELECTRICAL ISSUES. IT REFUSED TO START FOR THE 4TH OR 5TH TIME OVER THE LAST SEVERAL MONTHS... TWICE IN THE PAST WEEK. ONE, PARTICULAR INSTANCE FROM THIS PAST WEEK, I DROVE ABOUT A MILE TO MY LOCAL LIBRARY TO DO CURBSIDE PICKUP. I TURNED OFF MY CAR WHILE I WAITED 2 MINUTES FORTHE LIBRARIANS TO DELIVER MY BOOKS. I HAD MY TWO SMALL CHILDREN IN THE CAR. MY CAR WOULD NOT START BACK UP. I DIDN'T SEE THIS AS A PROBLEM AS A FEW MONTHS AGO I PURCHASED A PORTABLE JUMP STARTER BECAUSE I HAVE BEEN HAVING SO MANY ISSUES WITH MY FAIRLY NEW CAR. WELL, I COULDN'T ACCESS MY JUMPER BECAUSE IT WAS IN MY TRUNK WHICH CAN ONLY BE OPENED WHEN THE CAR HAS POWER. IT, OF COURSE, WAS RAINING, SLEETING AND SNOWING WHILE ALL THIS WAS HAPPENING AND MY CHILDREN WERE SCREAMING AND CRYING. THANKFULLY, ONE OF THE LIBRARIANS HAD NOTICED I WAS HAVING A PROBLEM AND WAS ABLE TO GIVE ME A JUMP. THIS IS PROBABLY THE 4TH OR 5TH INSTANCE IN THE PAST 6 MONTHS. HOWEVER, THIS IS THE FIRST TIME WHEN MY CAR WAS STARTED AND THEN WOULDN'T RESTART. USUALLY THE INSTANCE OCCURS IN MY DRIVEWAY. FRUSTRATED, I MADE AN APPOINTMENT AT MY LOCAL SUBARU DEALERSHIP FOR THE FOLLOWING DAY, (FEBRUARY 19) TO SEE WHAT THE HECK WAS GOING ON, THEY SAID THEY DID A DIAGNOSTIC AND CAME UP WITH EVERYTHING BEING NORMAL. I WENT HOME AND A FEW HOURS LATER MY FAMILY AND I DECIDED TO TAKE A LONG WEEKEND OUT OF TOWN. THE CAR WAS PACKED, KIDS WERE IN THEIR CARSEATS AND MY CAR WOULD NOT START. PAYING $50K+ FOR A CA

THE TAILPIPE EXHAUST SMELLS STRONGLY LIKE GASOLINE. THE FUMES WILL ALSO COME THROUGH THE CABIN VENTS IF AIR CIRCULATION IS TURNED OFF.

THE FIRST DAY I PURCHASED MY VEHICLE, I ARRIVED AT HOME AND HAD A RUN ON MY WINDSHIELD. WITHIN A COUPLE OF HOURS, IT RAN MORE.

MY WINDSHIELD CRACKED WHILE STATIONARY IN THE DRIVEWAY. WE DID NOT IDENTIFY ANY CRACKS OR CHIPS IN THE WINDSHIELD THAT COULD HAVE CAUSE THIS. THE CRACK STARTED AT THE TOP DRIVER SIDE CORNER OF THE WINDSHIELD.

I HAVE HAD MANY MANY TIMES THAT THE BATTERY ON MY NEW CAR HAS DIED IF IT HAS NOT BEEN DRIVEN DAILY. I HAD THE SHOP TEST THE BATTERY THE LAST TIME IT WAS IN AND THEY SAID THERE WAS NO PROBLEM. THE CAR BATTERY HAS DIED AT LEAST 5 TIMES SINCE I PURCHASED THE VEHICLE NEW IN JULY 2019. I HAVE BEEN MADE AWARE OF A CLASS ACTION LAWSUIT REGARDING THIS ISSUE. MY CAR HAS DIED AGAIN THIS WEEK. I AM WORKING FROM HOME AND WITH THE MASSIVE SNOW, I DID NOT DRIVE THE CAR FOR A FEW DAYS AND NOW IT IS DEAD.

I HAVE REQUIRED 6 JUMPSTARTS IN THE LAST 7 MONTHS. THE VEHICLE IS TWO YEARS OLD.

MY WINDSHIELD WAS HIT BY SOME SOFT, SMALL DEBRIS AND CRACKED. I LEARNED THAT THIS IS AN ISSUE WITH A LOT OF OWNERS THEREFORE WANTED TO FILE A COMPLAINT. WHILE IT HAPPENE

SEVERAL TIMES OUR 2019 SUBARU ASCENT BATTERY HAS DRAINED DOWN TO LOW LEVELS REQUIRING JUMP STARTS. THIS LAST TIME WAS THIS WINTER AND -15 DEGREES OUTSIDE AND WAS VERY DANGEROUS FOR HER. THE ALTERNATOR DOES NOT SEEM ABLE TO KEEP UP WITH THE LOAD. I HAVE HEARD OF MANY OTHER PEOPLE HAVING THIS PROBLEM. IT SAT OVERNIGHT ON BOTH OCCASIONS.

MY CAR IS 1.5 YEARS OLD AND THE BATTERY DIED IN ME AND LEFT ME STRANDED. CAR STARTED AFTER BEING JUMPED. I USED MY TRICKLE CHARGER AND IT IS TELLING ME THAT BATTERY IS BAD. CAR ELECTRICAL SYSTEM WAS ACTING STRANGE AND NOT TURNING OFF ALL SYSTEMS WHEN CAR WAS TURNED OFF. THIS PROBABLY DRAINED BATTERY.

WINDSHIELD ON MY ASCENT 2019 CRACKED ON DRIVER SIDE WITH NO IMPACT

MY VEHICLE HAS ALWAYS BEEN GARAGE KEPT. APPROXIMATELY 1 MONTH AGO, I WENT TO GET IN MY VEHICLE AND NOTICED THE WINDSHIELD HAD A CRACK (APPROXIMATELY 6') IN THE PASSENGER SIDE. I CONTACTED MY INSURANCE COMPANY WHO ADVISED ME I COULD EITHER PAY THE DEDUCTIBLE ($750.00) OR BETTER YET CONTACT SUBARU, AS THEY'VE HAD NUMEROUS COMPLAINTS ON SUBARU WINDSHIELDS CRACKING FOR NO APPARENT REASON. I APPLIED WINDSHIELD REPAIR TO PREVENT FURTHER CRACKING, TO NO AVAIL. TWO DAYS LATER, THE CRACK SPREAD OVER TO THE DRIVER'S SIDE. SUBARU'S RESPONSE WAS FOR ME TO BRING IT TO MY LOCAL SUBARU DEALER. WHEN I WENT TO THE SUBARU DEALER THEY INFORMED ME THAT BECAUSE I HAD 51,000 MILES ON MY VEHICLE, SUBARU WOULD NOT REPLACE THE WINDSHIELD AND PROVIDED ME WITH A QUOTE OF OVER $1,300.00. AS I AM RETIRED, MY VEHICLE IS ONLY DRIVEN LOCALLY.

BATTERY IS DEAD FREQUENTLY (1-2 TIMES PER WEEK). THIS OCCURS AFTER LEAVING ONE OR MORE DOORS OPEN (THUS THE INTERIOR LIGHTS ARE ILLUMINATED) FOR ONLY 5-10 MINUTES. WE ARE CONSTANTLY HAVING TO JUMP START THE CAR USING A PORTABLE LITHIUM ION BATTERY THAT WE PURCHASED BECAUSE OF THIS ISSUE. THIS HAS BEEN OCCURRING FOR OVER A YEAR.

I PARKED MY CAR AT WORK WITH NOBODY AROUND ME AND NOTHING ABOVE THE CAR. WHEN I GOT OUT OF WORK I SAT IN THE CAR I NOTICED A CRACK ON THE WINDSHIELD APPROXIMATELY HALF A FOOT. I DROVE IT THAT MORNING AND ABSOLUTELY SURE IT WAS NOT THERE. I LOOKED AROUND WHERE I PARKED IF THERE IS ANYTHING THAT COULD POSSIBLY HIT IT AND THERE WAS NOTHING, NONE ON THE GROUND OR ON THE VEHICLE. THE WINDSHIELD JUST SPONTANEOUSLY CRACKED EVEN THE VEHICLE IS STATIONARY HOW MUCH MORE IF SOMETHING HIT THE WINDSHIELD ON A HIGHWAY. I ALSO HAD TO REPLACE THE TIRES IN ABOUT A YEAR OF USE, I NEVER HAD TO REPLACE MY TIRES THAT SO EARLY ON A BRAND NEW VEHICLLE.