No owner complaints are on file for this vehicle. It has been recalled 6 times.
6 safety recalls
Part 573 reports
Engine and Engine Cooling › Engine11V455000
Filed Aug 31, 201143 vehiclesDaimler Trucks North America
Defect. DAIMLER TRUCKS NORTH AMERICA IS RECALLING CERTAIN MODEL YEAR 2005 THROUGH 2012 FREIGHTLINER M2, STERLING ACTERRA, 7500 & 8500, AND THOMAS BUILT HDX VEHICLES MANUFACTURED FROM JUNE 23, 2004, THROUGH MARCH 15, 2011, EQUIPPED WITH SPECIFIC MBE900 EPA04 AND EPA07 MODEL ENGINES. THE INTAKE AIR GRID HEATER MAY SHORT CIRCUIT AND FAIL DUE TO EXCESSIVE INTERNAL TEMPERATURES.
Risk. A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.
Remedy. DAIMLER TRUCKS WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES. THE SAFETY RECALL BEGAN ON SEPTEMBER 12, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712. THIS RECALL IS AN EXPANSION OF A PREVIOUS RECALL, CAMPAIGN NUMBER 10V-341.
Engine and Engine Cooling11V173000
Filed Mar 15, 201150 vehiclesDaimler Trucks North America
Defect. DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 FREIGHTLINER BUSINESS CLASS M2 AND STERLING ACTERRA EMERGENCY VEHICLES MANUFACTURED FROM AUGUST 18, 2006, THROUGH JULY 7, 2010, EQUIPPED WITH EPA 2007 MBE 900 DETROIT DIESEL ENGINES. ENGINE SOFTWARE MAY NOT REACT PROPERLY TO CERTAIN AFTERMARKET TREATMENT DEVICE FAULT CODES. THE SOFTWARE MAY UNNECESSARILY SHUTDOWN A VEHICLE OR MAY FAIL TO SHUTDOWN A VEHICLE WITH AN AFTERMARKET DEVICE OVER-TEMP FAULT.
Risk. UNEXPECTED SHUTDOWN OF A VEHICLE MAY INCREASE THE RISK OF A CRASH. OVERHEATING OF THE AFTERTREATMENT DEVICE WITHOUT ENGINE SHUTDOWN MAY RESULT IN A FIRE.
Remedy. DAIMLER TRUCKS WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY DETROIT DIESEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 25, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712. THIS SAFETY RECALL CAMPAIGN IS AN EXPANSION OF A PREVIOUS RECALL (PLEASE SEE 10V-472).
Engine and Engine Cooling10V472000
Filed Oct 8, 201058 vehiclesDaimler Trucks North America
Defect. DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2010 FREIGHTLINER BUSINESS CLASS M2, CUSTOM CHASSIS MT45, S2 CHASSIS, AND STERING ACTERRA VEHICLES MANUFACTURED FROM OCTOBER 5, 2006, THROUGH MAY 24, 2010, EQUIPPED WITH EPA 2007 MBE 900 DETROIT DIESEL ENGINES. ENGINE SOFTWARE MAY NOT REACT PROPERLY TO CERTAIN AFTERMARKET TREATMENT DEVICE FAULT CODES. THE SOFTWARE MAY UNNECESSARILY SHUTDOWN A VEHICLE OR MAY FAIL TO SHUTDOWN A VEHICLE WITH AN AFTERMARKET DEVICE OVER-TEMP FAULT.
Risk. UNEXPECTED SHUTDOWN OF A VEHICLE MAY INCREASE THE RISK OF A CRASH. OVERHEATING OF THE AFTERTREATMENT DEVICE WITHOUT ENGINE SHUTDOWN MAY RESULT IN A FIRE.
Remedy. DAIMLER TRUCKS WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY DETROIT DIESEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 30, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
Engine and Engine Cooling10V341000
Filed Jul 27, 20105,743 vehiclesDaimler Trucks North America
Defect. DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2011 FREIGHTLINER, FCCC, STERLING, AND WESTERN STAR HEAVY TRUCKS MANUFACTURED FROM SEPTEMBER 5, 2006, THROUGH JUNE 30, 2010, EQUIPPED WITH SPECIFIC MBE900 EPA04 AND EPA07 MODEL ENGINES. THE INTAKE AIR GRID HEATER MAY SHORT CIRCUIT AND FAIL DUE TO EXCESSIVE INTERNAL TEMPERATURES.
Risk. A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.
Remedy. DAIMLER TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE BUSES FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 29, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.
Steering › Column10V322000
Filed Jul 13, 20106,325 vehiclesDaimler Trucks North America
Defect. DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 FREIGHTLINER BUSINESS CLASS M2, STERLING ACTERRA, A-LINE, AND L-LINE HEAVY TRUCKS MANUFACTURED FROM SEPTEMBER 8, 2008 THROUGH APRIL 20, 2009 EQUIPPED WITH TRW IGEN3 INTERMEDIATE STEERING COLUMNS. THE WELD AROUND THE IGEN3 STEERING SHAFT TUBE THAT SECURES THE SPLINE TUBE TO THE INTERMEDIATE TUBE MAY BE MISLOCATED (I.E., NOT FULLY OVER THE SEAM CREATED WHEN THE TUBES ARE PRESSED TOGETHER.)
Risk. MISLOCATED WELDS MAY RESULT IN TORSIONAL AND AXIAL STRENGTH FALLING BELOW ACCEPTABLE LEVELS. THIS CONDITION COULD RESULT IN SEPARATION OF THE STEERING COLUMN, LOSS OF STEERING CONTROL AND A VEHICLE CRASH WITHOUT WARNING.
Remedy. DTNA WILL NOTIFY OWNERS AND THE BUSES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 23, 2010. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
Engine and Engine Cooling09V451000
Filed Nov 24, 2009101 vehiclesDaimler Trucks North America
Defect. DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 FREIGHTLINER M2, CUSTOM CHASSIS MT55, AND STERLING ACTERRA VEHICLES MANUFACTURED BETWEEN APRIL 4, 2007 AND JULY 15, 2009, EQUIPPED WITH CUMMINS ISC CM2150 AND ISL CM2150 MODEL DIESEL ENGINES. THE VEHICLES MAY BE DESIGNED WITH A HARD WIRED, DASH-MOUNTED SWITCH THAT ENABLES THE VEHICLE OPERATOR TO INHIBIT AFTERTREATMENT DIESEL PARTICULATE FILTER REGENERATION IN ENVIRONMENTS WHERE THE OPERATOR BELIEVES IT MAY BE UNSAFE FOR ELEVATED EXHAUST TEMPERATURES. DUE TO AN ISSUE WITH THE LOGIC IN THE ECM SOFTWARE IN THESE ENGINES, THE SWITCH MAY NOT FUNCTION CORRECTLY, LEADING THE OPERATOR TO BELIEVE THAT THE SWITCH IS IN "INHIBIT" MODE WHEN IT IS NOT.
Risk. THIS CONDITION WILL PERMIT HOT EXHAUST GASES TO EXIT THE VEHICLE TAILPIPE, INCREASING THE RISK OF MELTING OR BURNING OF NEARBY SURFACES, OR A FIRE.
Remedy. DAIMLER TRUCKS IS WORKING WITH CUMMINS TO REPAIR THE ENGINES FREE OF CHARGE. PLEASE SEE CUMMINS' DEFECT REPORT 09E-046. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2009. OWNERS MAY CONTACT CUMMINS AT 1-800-DIESELS (1-800-343-7357) OR DAIMLER TRUCKS AT 1-800-547-0712.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 31, 2011. Source: NHTSA Office of Defects Investigation.