2014 Starcraft Travel Star Exp

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the fuel system, other › delivery › fuel pump. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Fuel System, Other › Delivery › Fuel Pump1
100

1 safety recall

Part 573 reports
Structure › Frame and Members14V288000
Filed May 23, 201449 vehiclesStarcraft Rv, Inc.

Defect. Starcraft RV, Inc. (Starcraft) is recalling certain model year 2014 Autumn Ridge, AR-ONE, and Travel Star Exp trailers manufactured February 13, 2014, through February 24, 2014. The affected trailers may have been built with frame spring hangers that may be brittle and susceptible to fracturing.

Risk. A spring hanger that fractures may result in a loss of control of the trailer, increasing the risk of a crash.

Remedy. Starcraft will notify owners, and dealers will inspect and replace the frame spring hangers, as necessary, free of charge. The recall began on July 7, 2014. Owners may contact Starcraft customer service at 1-800-945-4787.

What owners reported

Newest filings
Fuel System, Other › Delivery › Fuel PumpCrash
Filed Jul 9, 2014WA

I HAVE ENTERED THE WRONG PRODUCT SINCE IT IS NOT LISTED IN YOUR DATA BASE. AN ENTIRE COMPANY FLEET OF 2012-2014 STARCRAFT 14 PASSENGER PROPANE BUSES HAVE HAD REPEATED FAILURE OF THE FUEL PUMPS; EVEN WHEN NEW, AND EVEN THOUGH THE MANUFACTURER CLAIMS TO HAVE A "THIRD GENERATION" "IMPROVED" FUEL PUMP. THE FUEL PUMP FAILURE HAPPENS OFTEN AND REPEATEDLY, WITHOUT WARNING, EVEN THOUGH THE MANUFACTURER STATES THE DRIVER SHOULD HAVE 15-20 SECONDS BEFORE TOTAL SHUT DOWN. DRIVERS HAVE COMPLAINED STALL IS IMMEDIATE WITH NO WARNING FROM DASH PANEL SENSORS, BY A COMPLETE LOSS OF POWER STEERING AND LIMITED BRAKING. DRIVERS HAVE HAD THIS OCCUR WHILE TRAVELING ON MAJOR HIGHWAYS, ENDANGERING BOTH THEIR LIVES AND THAT OF THEIR PASSENGERS. IN ONE INSTANCE, A BUS CARRYING PASSENGERS STALLED ON A MAJOR FREEWAY AND A SECOND BUS HAD TO BE CALLED IN TO PICK UP THE STRANDED PASSENGERS. THIS ALL OCCURRED ON AN ENTRANCE/EXIT RAMP. DRIVERS ARE FORCED TO DRIVE THESE DANGEROUS VEHICLES, AS THE COMPANY HAS DECIDED TO PHASE OUT THE DIESEL VEHICLES, AND "GO GREEN" WITH PROPANE - BUT THIS SHOULD NOT BE DONE AT THE COST OF SERIOUSLY ENDANGERING PEOPLE. DRIVERS HAVE REPEATEDLY COMPLAINED THAT THEY DO NOT FEEL SAFE DRIVING THESE HORRIBLE VEHICLES WITH THEIR DEFECTIVE FUEL PUMPS (AND BACK AND LEG ISSUES DUE TO A NON-ADJUSTABLE SEAT FOR TALL DRIVERS), BUT CONCERNS HAVE FALLEN ON DEAF EARS; AND THE MANUFACTURER KEEPS SAYING THEY FIXED THE PROBLEM WITH THE NEW PUMPS AND/OR VEHICLES. HOWEVER, THIS IS NOT TRUE - EVEN T

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2014
YearComplaintsRecallsFiresDeathsAssessment
2014 — this page1100Routine
20111100Routine
20100100Routine
20090200Routine

Compare every Travel Star Exp year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 23, 2014. Source: NHTSA Office of Defects Investigation.