No owner complaints are on file for this vehicle. It has been recalled 3 times.
3 safety recalls
Part 573 reports
Fuel System, Diesel › Pre-heater21V623000
Filed Aug 10, 20214 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain 2017-2018 Starcraft Allstar XL transit buses equipped with Cummins B6.7 diesel engines. The electric fuel heater within the fuel module may overheat, causing plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.
Risk. A fire increases the risk of injury. An engine stall can increase the risk of a crash.
Remedy. Cummins will replace the fuel heater with a newly designed fuel heater, free of charge. Owner notification letters were mailed August 18, 2021. Owners may contact Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 05-1401.
Defect. Forest River, Inc. (Forest River) is recalling certain 2018-2019 Starcraft Allstar, Allstar XL, and Starlite vehicles equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
Risk. If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Remedy. Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began August 27, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1060.
Fuel System, Diesel › Pre-heater19V395000
Filed May 24, 20192 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain 2018-2019 Starcraft All Star XL vehicles equipped with diesel engines with fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.
Risk. A fire increases the risk of injury. An engine stall can increase the risk of a crash.
Remedy. Forest River will notify owners, and dealers will replace the fuse to a 30A fuse, reverse the polarity of the wiring to the fuel heater, install a new fuel heater, and add a white dot on the fuel heater connector, free of charge.. The recall began August 28, 2019. Owners may contact Forest River customer service at 1-800-348-7440 or Cummins customer service at 1-800-286-6467. Forest River's number for this recall is 05-1021.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 10, 2021. Source: NHTSA Office of Defects Investigation.