No owner complaints are on file for this vehicle. It has been recalled 2 times.
2 safety recalls
Part 573 reports
Equipment17V721000
Filed Nov 16, 201720 vehiclesSmeal Holding Llc
Defect. Smeal Holding LLC (Smeal) is recalling certain 2013-2017 Aerial and Pumper Fire Apparatus vehicles, equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
Risk. A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
Remedy. Smeal will notify owners, and Hale service providers will install a remedy kit, free of charge. The recall began on December 11, 2017. Owners may contact Smeal customer service at 1-800-543-5008 or Hale customer service at 1-800-533-3569. Smeal's number for this recall is 17028.
Power Train › Manual Transmission16V583000
Filed Aug 4, 201688 vehiclesSmeal Fire Apparatus Co., Inc.
Defect. Smeal Fire Apparatus Co., Inc. (Smeal) is recalling certain model year 2015-2016 Smeal Aerial and Pumper fire trucks manufactured July 16, 2015, to August 1, 2016. The affected vehicles may be equipped with certain C20 and C21 split-shaft transmissions from Waterous. This transmission sends power to the wheels of an emergency response vehicle or powers an add-on unit such as a water pump used for fighting fires. A component within the shift unit may be damaged and as a result, the operator may not be able to switch the power output.
Risk. If the power output cannot be changed, once the fire truck arrives at the scene, it may not be able to pump water to aid in extinguishing the fire, increasing the risk of injury.
Remedy. Smeal will notify owners, and dealers will remove the shift unit assembly and replace the clevis pin and retaining rings, free of charge. The recall began on September 12, 2016. Owners may contact Smeal customer service at 1-877-415-8628.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 16, 2017. Source: NHTSA Office of Defects Investigation.