2013 Skyline Weekender

Defect. Skyline Corporation (Skyline) is recalling certain model year 2006-2013 recreational vehicle travel trailers and fifth-wheel trailers manufactured January 1, 2006, through May, 31, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.

Risk. If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.

Remedy. Skyline will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on April 7, 2014. Owners may contact Skyline at 1-800-755-6521 or Fastec at 1-800-837-2505.

4/25/2014, RECEIVED RECALL NOTICE FROM SKYLINE, ALONG WITH A SIMILAR LETTER FROM FASTEC INDUSTRIAL IN THE SAME ENVELOPE CONCERNING NHTSA #13V-652, INFORMING ME OF A POSSIBLE DEFECT OF THE DEADBOLT LOCK INSTALLED IN MY CAMPER FROM WESCO FASTEC INDUSTRIAL WITH INSTRUCTIONS OF WHAT TO CHECK FOR. I CHECKED AND MY LOCK, #HF-320, WAS LISTED IN THE RECALL. I IMMEDIATELY THAT SAME DAY SUBMITTED A CLAIM WITH THE COMPANY PER THEIR INSTRUCTIONS AN EMAIL CONFIRMATION LETTING ME KNOW THEY HAD RECEIVED MY CLAIM AND TO EXPECT MY ORDER TO SHIP IN APPROXIMATELY 3-4 WEEKS. 6/10/2014, I DID NOT RECEIVE MY LOCK YET SO I EMAILED FASTEC, LETTING THEM KNOW I ORIGINALLY EMAILED ON 4/25/2014 BUT HAVE NOT RECEIVED MY REPLACEMENT LOCK AND ASKED FOR A STATUS. I DID NOT HEAR BACK FROM THEM. MY WIFE HAD THEN EMAILED FASTEC SOMEWHERE AROUND JULY 1ST ASKING FOR A STATUS. 7/3/2014, FASTEC REPLIED,"I AM SORRY FOR YOUR INCONVENIENCE. WE ARE CURRENTLY WORKING ON MARCH THE 1ST ORDERS FOR THE RECALL. DUE TO THE VOLUME OF ORDERS WE HAVE FALLEN BEHIND ON GETTING ORDERS OUT. THANK YOU FOR YOUR PATIENCE WITH US DURING THIS TIME." 9/14/2014, AS OF THIS DATE I HAVE STILL NOT HEARD BACK FROM FASCO OR RECEIVED A REPLACEMENT DEADBOLT LOCK. I AM NORMALLY NOT ONE TO COMPLAIN BUT I FEEL I HAVE WAITED MORE THAN A REASONABLE AMOUNT OF TIME FOR A REPLACEMENT LOCK. *TR