2000 Shasta Travelmaster

Defect. ON CERTAIN MOTOR HOMES, TRAVEL TRAILERS, AND FIFTH WHEEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Risk. AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy. SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR COACHMEN AT 1-219-825-5821.

HI, MY NAME IS [XXX] AND I OWN A 2000 SHASTA TRAVELMASTER MOTORHOME. I RECENTLY HAD A FLAT TIRE AND DISCOVERED THAT THERE WAS NO WHEEL WELLS TO PROTECT THE PROPANE LINES THAT WENT OVER THE DUEL TIRES TO THE FRIDGE, WATER HEATER AND FURNACE. THE FLAT TIRE GOT ALL THREE LINES. I WOULD LIKE TO KNOW IF THIS IS SOMETIME THAT WAS FORGOTTEN OR IS THIS NORMAL FOR THIS COACH. I TALKED TO THE DEALER WHOM SOLD ME THE COACH BUT HAD NO IDEA ON WHAT TO DO FOR ME. THIS MOTORHOME IS A FLAT TIRE NIGHTMARE IF THIS IS THE NORM. IT COST MY INSURANCE $400.00 PLUS MY $100.00 DEDUCTIBLE TO REPAIR. PLEASE LET ME KNOW IF THIS IS THE NORM FOR MOTORHOMES TO NOT HAVE WHEEL WELLS OR IS MY COACH BY IT'S SELF. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2000 SHASTA CLASS C MOTORHOME ORIGINAL TIRES WITH 15,664 MILES HAD CATASTROPHIC TREAD SEPARATION. TIRE WERE ALWAYS PROPERLY INFLATED AND RV LIGHTLY LOADED. FIRESTONE DENIES RESPONSIBILITY AND SENT OUT THE SAME FORM LETTER TO ME THREE TIMES IN RESPONSE TO MY LETTERS, BBB COMPLAINT, AND HIGHWAYS MAGAZINE HELP LINE. SPARE TIRE FAILED. THERE IS A PROBLEM WITH STEELTEX TIRES. INVESTIGATE BEFORE PEOPLE DIE! *LA

WHILE DRIVING THE MOTOR HOME, THE DRIVER SIDE REAR TIRE BLEW OUT. FIRESTONE LT 225/75R16. *AK THE ROAD WAS CLEAR AND FLAT. *SCC *JB