2001 Shasta Cheyenne

Defect. ON CERTAIN MOTOR HOMES, TRAVEL TRAILERS, AND FIFTH WHEEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Risk. AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy. SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR COACHMEN AT 1-219-825-5821.

TIRE PRESSURE CHECKED APPROX 800 MILES PRIOR TO THE BLOWOUT. THE BLOWOUT OCCURRED FROM WITHIN THE CENTER OF THE TIRE. THE TREADWARE WAS WELL UNDER THE MANUFACTURERS RECOMMENDED REPLACEMENT PERIOD. THE TIRES ARE ONE A 2001 SHASTA 31 FT MOTOR HOME. EACH TIME THE UNIT IS IN STORAGE OR IN USE AT A RV LOCATION, THE SIDEWALLS ARE PROTECTED FROM SUN DAMAGE. THE TIRES ARE NOT SIDEWALL CRACKED. UPON BLOWOUT, THE TIRE SHREDDED FROM THE CENTER, CAUSING UNDERCARRIAGE DAMAGE TO THE UNIT. LUCKILY, THE BLOWOUT WAS FROM THE INSIDE DUAL ON THE REAR. I WOULD HATE TO SAY WHAT DAMAGE MAY HAVE BEEN CAUSED IF EITHER ON OUTER OR FRONT, AS THE STEEL BELTS POUNDED FOR A PROTRUSION FROM THE TIRE FOR ABOUT 8-12 INCHES EXTENDING FROM THE CENTER OF THE TIRE. *TR