Owners filed 20 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Engine
7
0
0
0
Visibility › Sun/Moon Roof Assembly
2
0
0
0
Tires
2
0
0
0
Service Brakes
2
0
0
0
Visibility/Wiper
1
0
0
0
Visibility
1
0
0
0
Unknown or Other
1
0
0
0
Steering
1
1
0
0
Service Brakes, Hydraulic
1
0
0
0
Seats
1
0
0
0
2 safety recalls
Part 573 reports
Equipment › Other › Labels10V036000
Filed Feb 3, 2010153,418 vehiclesSoutheast Toyota Distributors, Llc
Defect. SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Risk. A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy. DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Equipment › Other › Labels10V035000
Filed Feb 3, 2010271,417 vehiclesGulf States Toyota, Inc.
Defect. GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Risk. THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy. DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
What owners reported
Newest filings
Engine
Filed Mar 4, 2022FL
My car is burning oil, like a quart per week I always maintain the oil level, not leaks I just want to know if Toyota can help me, I am a third owner of this car has 94000 miles
Engine
Filed Jan 26, 2022SC
Warranty Enhancement Program – ZE7 OIL Leak Certain 2007-2010 Scion tC Extension of Warranty Coverage for 2AZ Engine Oil Consumption Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessive engine oil consumption. Eligibility for part replacement under this Warranty Enhancement Program is dependent on a Toyota dealer performed engine oil consumption test in accordance with T-SB-0158-14(Toyota) and S-SB-0031-14 (Scion). My daughter was never notified of this issue and they will not honor this and they told me it would have to be reopened in order for them to fix it at no cost to my daughter. Toyota needs to reopen this and fix my daughters car. The two letters that went out went to the original owner and I was told they used the DMV database which clearly had they it would have shown the date of purchase and the letter would have made it to my daughter. How many others did not get their car fixed are there more on the road with this issue?
Engine
Filed Aug 26, 2021CA
I took my car to Toyota on August 7th 2021 and was informed my car needed a new engine due to losing three quarts of oil. The employee then informed me my car was under recall but they would be unable to fix the problem because the recall had expired. I never received a letter in the mail instructing me to take my car in for repairs due to this recall.
Engine
Filed Aug 25, 2021VA
Warranty Enhancement Program –Part Replacement for Excessive Oil Consumption (NEVER INFORMED OF THIS ISSUE) I just found out that this expired on 3/27/2020 but Toyota mentioned this was created by your department. and within this letter we never received they are not willing to fix my car since it just started happening to my car. I took it to the Toyota dealership because I kept getting my oil changed at VA tire and Auto and after 2000 miles 4 quarts of oil is gone. They told me to take it to Toyota so I did and the service manger gave me a copy of the letter that was never sent to me in November 2015. I spoke to Carlos at the Toyota HQ in Texas and he said that they used the DMV website to find the second owner which is me and on my Vehicle Registration Card from DMV the Purchase date is 8/6/2015 and the car fax shows DMV reported me on 8/26/2015 new owner living in Winchester VA. Carlos explained to me that the letter was sent in May and November 2015 to Manassas VA which means it was sent twice to the 1st buyer of the car. I am thinking if this is happening to me there maybe others who were never informed of this situation. I was told by Carlos your department is the only one who can reopen this claim because I was never listed as the owner of the car that I bought 8/6/2015 and still own. I am hoping that you can help me get this claim reopen and because from the ways things look Toyota did not follow the rules of informing the correct owners of the vehicles on this Suppo
Engine
Filed Mar 22, 2019MO
ENGINE IS BURNING AT LEAST 1 QUART OF OIL PER WEEK AND ESTIMATED DRIVING MILES PER WEEK IS BETWEEN 200 MILES TO 300 MILES. THERE IS NO MAJOR OIL LEAKS ANYWHERE THAT I CAN SEE AND THERE IS NO OIL ON THE FLOOR WHERE THE CAR IS PARKED.
Engine
Filed Dec 4, 201880,000 milesFL
VEHICLE WAS ACCELERATING ON HIGHWAY WHEN KNOCKING WAS HEARD AND ENGINE FAILIRE OCCURRED. WAS COASTED TO A STOP AND OIL WAS CHECKED. NO OIL IN THE VEHICLE. NEW ENGINE NEEDED FOR VEHICLE. VEHICLE IS AT 80,000 AND OIL CHANGES WERE MAINTAINED. NO OIL LEAKS VISIBLE.
Engine
Filed Feb 20, 2017148,000 milesTN
EXCESSIVE OIL CONSUMPTION LEADING TO MOTOR LOSS. THIS SEEMS TO BE A KNOWN ISSUE FOR VEHICLES THAT ARE REGULARLY MAINTAINED AND SCHEDULED OIL CHANGES EVERY 3-5,000 MILES. IT SEEMS IT SHOULD BE HANDLED AS A RECALL BY TOYOTA IF THIS MANY VEHICLES ARE HAVING THE SAME ISSUE. EXCESSIVE OIL CONSUMPTION BEGAN AROUND 90K MILES. AT 148K, VEHICLE WAS REQUIRING MORE OIL THAN I WAS ABLE TO PUT IN. ENGINE BEGAN "KNOCKING", AND EVEN AFTER TOPPING OFF OIL, WITHIN 48 HOURS EXPERIENCED COMPLETE MOTOR LOSS. KNOCKING SEEMED TO BE WORSE WHEN IDLE. LUCKILY, I WAS ABLE TO MAKE IT THROUGH A COUPLE STOP LIGHTS AND MAKE IT TO A SAFE PLACE BEFORE ENGINE STALLED COMPLETELY.
Unknown or Other
Filed Jan 2, 201645,000 milesLA
DRIVING TO WORK ON THE INTERSTATE ONE MORNING. ITS RUSH HOUR TRAFFIC SO WE ARE BARELY GOING 30MPH. I HEAR A LOUD NOISE THAT SOUNDS LIKE A GUN SHOT. SO LOUD. IT SCARED THE CRAP OUT OF ME. UPON INSPECTION I SEE THE GLASS SUNROOF SHATTERED INTO A MILLION PIECES AND TRICKLING DOWN THE BACK GLASS. TOYOTA NOR SCION WOULD TAKE FAULT. TOYOTA TOLD ME SOMEONE MAY HAVE SHOT A GUN INTO THE AIR AND THE BULLET HIT IT OR A HUGE ROCK HIT IT. REALLY PEOPLE, I WAS ON THE INTERSTATE IN RUSH HOUR TRAFFIC VARELY MOVING IN THE INSIDE LANE.
Seats
Filed Jul 23, 201580,400 milesKY
I PURCHASED MY SCION FROM MY LOCAL DEALERSHIP IN FEB OF 2015. ON THE 17TH OF MARCH WHEN COMING TO A STOP THE DRIVER SEAT MOVED FORWARD ON ITS OWN. THE SEAT HAD BECAME UNLATCHED FROM THE SEAT RUNNER UNDER THE DRIVER SEAT. I HAD TO ADJUST THE SEAT AND MADE SURE THAT IT LOCKED INTO PLACE. SINCE THEN THIS PROBLEM HAS HAPPENED OVER AND OVER. I WOULD SAY AT LEAST 40 TIMES. THE SEAT WILL NOT LOCK INTO PLACE WHEN YOU SLIDE THE SEAT FORWARD OR MOVE IT TO PLACE ITEMS BEHIND IT AS WELL. IT WILL LOCK ON ONE SIDE OF THE SEAT RUNNER AT TIMES AND I HAVE TO ADJUST IT EACH TIME. THIS PROBLEM CAN BE A SAFELY ISSUE WHEN BRAKING HARD OR IN A ACCIDENT AS WELL. I HAVE SEEN RECALLS ON THIS PROBLEM WITH OTHER MODELS OF THIS AUTO. I TALK TO MY LOCAL TOYOTA DEALERSHIP ABOUT THE PROBLEM BUT THEY SAY THERE IS NO RECALL OR REPAIR BULLETIN ON MY MODEL AT THIS TIME. UPDATED 09/08/15*LJ 10/5 MA UPDATED 12/16/2015*JS UPDATED 12/06/2017*CN
Visibility › Sun/Moon Roof Assembly
Filed Apr 7, 201530,000 milesMA
MY HUSBAND AND I WERE DRIVING DOWN A TOWN ROAD IN OUR COMMUNITY ON CAPE COD ON A CLEAR DAY. SUDDENLY WE HEARD WHAT SOUNDED LIKE A GUN SHOT. IT SCARED THE LIVING DAYLIGHTS OUT OF US BECAUSE IT WAS SO LOUD, LIKE AN EXPLOSION. WE PULLED OVER INTO A PARKING LOT TO INVESTIGATE WHAT HAD HAPPENED. THE SUNROOF OF THE CAR HAD COMPLETELY EXPLODED WITH SHATTERED GLASS STREAMING OFF THE BACK OF THE CAR. THANKFULLY, WE HAD THE CANVAS PART OF THE SUNROOF CLOSED. IF LEFT OPEN, WE WOULD HAVE HAD GLASS COMING DOWN ONTO OUR HEADS AND LAPS. THIS, FOR SURE, COULD HAVE CAUSED AN ACCIDENT. THE SOUND ALONE, WAS TERRIFYING! IT SEEMED TO EXPLODE OUTWARD, AND THERE WAS NOTHING THAT SEEMED TO HIT THE ROOF. I DID SOME INVESTIGATING ABOUT TEMPERED GLASS AND REALIZED THAT IT IS NOT SO RARE OF AN OCCURRENCE FOR THIS TO HAPPEN BECAUSE OF THE INCLUSIONS OF NICKEL SULFIDE OFTEN FOUND IN TEMPERED GLASS. IT SEEMS THAT NOBODY AT OUR DEALERSHIP HAS EVER HEARD ABOUT THIS. IT APPEARS, AFTER INVESTIGATING CASES ONLINE, THAT IT HAS HAPPENED MORE OFTEN THAN ANYONE REALIZES. IT IS TRULY A HAZARD. WHAT CAN BE DONE? IF YOU LIKE VEHICLES WITH SUNROOFS, DON'T DRIVE WITH THE CANVAS OPEN UNLESS YOU COMPLETELY OPEN THE SUNROOF TO THE AIR. OR, DON'T BUY ANOTHER VEHICLE WITH A SUNROOF. OR, CHANGE THE WAY SUNROOFS ARE MADE??? *TR
Service Brakes
Filed Sep 20, 201426,053 milesMI
RIGHT FRONT BRAKE NOT RELEASING WORE BRAKE PAD DOWN TO NOTHING. DISCOVERED BRAKE OVERHEATING SOUNDED LIKE A WHEEL BEARING FAILING BUT MECHANIC DISCOVERED BRAKE NOT RELEASING. *TR
Visibility › Sun/Moon Roof Assembly
Filed Jun 8, 201442,000 milesCO
DRIVING DOWN THE ROAD PRETTY MUCH IN THE MIDDLE OF NOWHERE IN COLORADO, CLEAR BLUE SKY, NO TRAFFIC AND MY SUNROOF DEFLECTOR SPONTANEOUSLY SHATTERED INTO A MILLION PIECES. NO IMPACT, NO NOTHING! TEMPERATURE AROUND 65 DEGREES, NO WEATHER. TAKING IT TO DEALER UPON RETURN AS I WAS 200 MILES AWAY FROM HOME WHEN IT HAPPENED. UNKNOWN IF SCION/TOYOTA WILL COVER REPLACEMENT...IT'S OBVIOUSLY DEFECTIVE! *TR
Visibility
Filed May 6, 201440,000 milesNC
DRIVER'S SUN VISOR WILL NOT STAY IN POSITION AGAINST THE ROOF OF THE CAR AND FALLS AT WILL, WHICH IS A HAZARD AS IT LIMITS VISIBILITY, SOMETIMES AT THE WORST POSSIBLE TIME. AT TIMES IT MERELY STAYS IN THE LOWEST POSSIBLE POSITION, WHICH MAKES CERTAIN DRIVING MANEUVERS VERY DIFFICULT AND DANGEROUS - ESPECIALLY IN BAD WEATHER. I KNOW TOYOTA HAS A RECALL FOR THIS SAME ISSUE ON THE CAMRY, AND I'VE BEEN TOLD BY ONE OF THE SERVICE TECHNICIANS THAT SEVERAL OTHER MODELS HAVE THE SAME ISSUE, BUT WITH NO RECALL. IT IS OBVIOUSLY A PROBLEM WITH VEHICLES MANUFACTURED BY TOYOTA. *TR
Tires
Filed Feb 20, 201413,922 milesRI
DRIVING SURFACE WAS PAVED DRY TWO LANE ROUTE. SPEED APPROXIMATELY 40 MILES PER HOUR. LEFT REAR TIRE CATASTROPHICALLY FAILED. THE STEEL BELLED TREAD BECAME TOTALLY (100%) DETACHED FOR THE INTERIOR SIDE WALL OF TIRE. TIRE WAS BRIDGESTONE TURANZA (T0506) EL4PNZ 215/45ZR17. THIS IS THE SECOND TIRE IN LESS THAN A MONTH THAT HAS HAD A SIDE WALL FAILURE. I HAD ALREADY REPLACED A TIRE EARLIER IN THE SUMMER OF 2013 FOR SIDE WALL FAILURE. THREE OUT OF FOUR TIRES HAVE HAD SIMILAR FAILURES IN LESS THAN A YEAR. *TR
Visibility/Wiper
Filed Feb 12, 2014TX
ON 11/14/13 I WAS TRAVELING NORTH ON INTERSTATE 75 IN TROY, MICHIGAN AT A RATE OF 68 MPH WHEN AT APPROXIMATELY 8:15 A.M. I HEARD A LOUD SHATTERING NOISE. I IMMEDIATELY PULLED ONTO THE SHOULDER OF THE HIGHWAY. I LOOKED AROUND MY VEHICLE TO FIND EACH OF MY SIDE, REAR, AND FRONT WINDOWS INTACT. I THEN PULLED BACK THE SUNROOF COVER, ONLY TO HAVE SHARDS OF GLASS FALL ON ME. I DISCOVERED A LARGE WHOLE IN THE CENTER OF MY SUNROOF WINDOW. I EXITED THE CAR TO EXAMINE THE DAMAGE FROM THE OUTSIDE. UPON FURTHER INSPECTION I DISCOVERED THAT DESPITE HAVING THE SUNROOF IN THE FULLY CLOSED POSITION THE WIND DEFLECTOR SHIELD HAD POPPED UP AND THE ARMS THAT ATTACHED THE GLASS TO THE SLIDING TRACK HAD BROKEN OFF. ADDITIONALLY, THE GLASS WAS BOWED OUTWARDS, WITH THE MAJORITY OF THE BROKEN GLASS UNDERNEATH THE WIND DEFLECTOR SHIELD INSTEAD OF INSIDE OF THE VEHICLE. THE FRACTURING PATTERN AND BREAK LOCATIONS WERE INDICATIVE OF A STRUCTURAL PRESSURE BREAK AND NOT AN IMPACT BREAK. TOYOTA DENIED ANY PROBLEMS WITH THE SCION TC AND INSISTED THAT THE BREAK HAD TO HAVE OCCURRED FROM AN IMPACT. THE WEATHER THAT DAY WAS CLEAR AND 33 F AT THE TIME OF THE BREAK WITH CLEAR SKIES. I WAS ON AN OPEN ROAD WITH NO NEARBY OVERPASSES. *TR
Tires
Filed Jul 29, 201311,000 milesMI
TL* THE CONTACT LEASED A 2010 TOYOTA SCION TC WITH YOKOHAMA S32A93201(NA) TIRES, SIZE 215/ 45 R17. THE CONTACT STATED THAT THE TIRES WOULD CONTINUOUSLY LOSE AIR. THE CONTACT WOULD HAVE TO ADD AIR TO THE TIRE WEEKLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR SERVICE AND WAS TOLD THAT THE SIDEWALLS OF THE TWO PASSENGER SIDE TIRES WERE CRACKED. THE MECHANIC TRIED TO SEAL THE TIRES BUT THE TIRES BLEW AS THE CONTACT DROVE HOME. THE FAILURE AND THE CURRENT MILEAGES WERE 11,000. UPDATED 9/4/13 *CN THE TIRES WERE REPLACED/REPAIRED.
Service Brakes
Filed Jan 23, 201335,486 milesNY
TL* THE CONTACT OWNS A 2010 SCION TC. THE CONTACT STATED THAT THE FUEL FILLER TANK CAP WOULD DISLODGE WHENEVER THE VEHICLE WAS BEING REFUELED. ALSO, THE BRAKE PEDAL WOULD ABNORMALLY TRAVEL TO THE FLOORBOARD WHEN DEPRESSED AND WOULD FEEL SPONGY. AS A RESULT, THERE WAS A DELAY IN RESPONSE FROM THE VEHICLE WHEN BRAKING. IN ADDITION, THE CHECK ENGINE LIGHT WAS CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 35,486.
Air Bags › Side/WindowCrash1 injured
Filed Aug 5, 20106,000 milesNY
TRAVELING AT POSTED SPEED ON CURVED ROAD IN RAIN. APPLIED BRAKES COMING INTO THE TURN, BUT TIRES LOST TRACTION AND VEHICLE SPUN AROUND AND SLID ONTO A DIRT EMBANKMENT WITH SHRUBS AND SMALL TREES. NEITHER THE FRONT OR SIDE AIR BAGS DEPLOYED AND I HIT MY HEAD AGAINST THE DRIVER'S SIDE WINDOW. I DO NOT BELIEVE THE TIRES THAT ARE PROVIDED ARE SUITABLE FOR WET PAVEMENT. *TR
SteeringCrash
Filed May 15, 20105,800 milesNC
AT 70 MPH ON A STRAIGHT SECTION OF I-40, THE SCION TC 2010 UNEXPECTEDLY VEERED LEFT. DRIVER ATTEMPTED TO STEER RIGHT AS THE VEHICLE CONTINUED GOING LEFT FROM THE RIGHT LANE TO THE LEFT. THE STEERING WAS NOT RESPONSIVE, RESULTING IN THE VEHICLE GOING INTO THE MEDIAN SAFETY WIRES. THE VEHICLE IS TOTALED. *TR
Service Brakes, Hydraulic
Filed Feb 4, 2010750 milesCA
HAPPENED LAST WEEKEND, WAS MAKING A RIGHT TURN IN MY NEW 2010 SCION TC. CAR IS JUST BARELY 2 MONTHS OLD AND LESS THAN 800 MILES ON THE ODOMETER. MIDDLE PART OF A NICE, MILD DAY, DRY ROAD, BUT SOME BROKEN PAVEMENT/ROUGHNESS AT THE CORNER THERE. SOMEONE COMING FROM MY 3 O'CLOCK POSITION WAS PLANNING TO MAKE A U-TURN IN THE INTERSECTION SO I ATTEMPTED TO STOP FOR THEM BEFORE COMPLETING MY RIGHT TURN. APPLIED BRAKES AND PEDAL RESISTANCE AND DECELERATION RATE INITIALLY SEEMED NORMAL, BUT THEN WHEN IT GOT A LITTLE BUMPY THE BRAKE PEDAL EFFORT WENT TO ZERO AND SO DID MY BRAKING. SO MY CAR PROCEEDED WITH THE MOTION, AT COASTING SPEED -- NOT ACCELERATING (MY FOOT WAS OFF THE GAS, ON THE BRAKE PEDAL), BUT ALSO NOT SLOWING AT ALL! *JB
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 3, 2010. Source: NHTSA Office of Defects Investigation.