Page 2 of 2 · complaints 51–86 of 86

2008 Scion TC complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Engine
Filed Nov 21, 201285,000 milesCA

TL* THE CONTACT OWNS A 2008 TOYOTA SCION TC. THE CONTACT STATED THAT THE DEALER INSPECTED THE VEHICLE AND DETERMINED THAT THE PISTON RINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 85,000.

Structure › Body
Filed Jul 6, 201231,000 milesCA

THE LIFT GATE ON THE TRUNK BROKE OFF WITH MINIMAL USAGE. IT SEEMS TO BE A RECURRING PROBLEM GOING BACK TO THE 2005 MODEL. I HAVE REVIEWED MANY COMPLAINTS ONLINE. ITS TO BAD THEY DON'T REPORT IT HERE. THE DEALERS KNOW THIS IS A PROBLEM BECAUSE WHEN I WENT IN TO GET IT FIXED THE GUY SAID WITHOUT LOOKING IT UP IT WOULD $425.00 SO HE SAID IT HAPPENS A LOT. IT IS A MAJOR PROBLEM ON THESE VEHICLES. PLEASE CHECK THIS OUT FOR US OWNERS. *TR

Electrical System
Filed Jun 20, 201273,000 milesAL

FIRST, THE RUBBER HATCH RELEASE MELTED & DRIPPED ONTO MY REAR BUMPER. (I SUSPECT THAT FAULTY WIRING OF SOME SORT KEPT THE RELEASE SOMEWHAT ENGAGED, WHICH MELTED THE RUBBER.) THEN THE HATCH LATCH/LOCK WOULD ONLY COMPLETELY RELEASE AFTER MULTIPLE ATTEMPTS. FINALLY, AFTER UNLOCKING THE HATCH & ENGAGING (I THOUGHT) THE RELEASE, THE ENTIRE PANEL PULLED OFF THE CAR, LEAVING IT DANGLING BY THE WIRING HARNESS. *JS

Structure
Filed May 29, 201254,000 milesNJ

HELLO I WENT TO MY CAR TO GET MY GROCERY OUT OF THE TRUNK AND WHEN I WENT TO OPEN THE TRUCK THE HATCH HANDLE CLIPS BROKE I CONTACTED SCION THEY SAID THERE AREN'T ANY COMPLAINTS AND BECAUSE I HADN'T HAD MY CAR SERVICE AT SCION DEALERSHIP I WASN'T SHOWING BRAND LOYALTY SO THEY CAN'T HELP ME, WITH THIS PART BEING BROKEN THEIR ISN'T A WAY TO GET INTO THE TRUNK. *TR

Structure › Body
Filed Apr 9, 2012CA

MY 2008 SCION TC'S REAR TRUCK HANDLE HAS BROKEN OFF. I HAVE NEVER OPENED MY TRUNK IN THE PAST NOR PRESENT WITH ANY FORCEFUL MANNER. THIS IS A CRITICAL COMPONENT TO A VEHICLE AND I HAVE RESEARCHED THIS ISSUE TO FIND THAT THIS PRODUCTION FLAW BY TOYOTA/SCION HAS AFFECTED MANY. *TR

Latches/Locks/Linkages
Filed Mar 2, 2012CA

THE TRUNK LATCH BROKE OFF! A LITTLE BIT OF RESEARCH ON THE WEB AND LOW AND BEHOLD, THIS PROBLEM IS EVERYWHERE! IT IS SUCH A CHEAPLY MADE PART AND SO CLEARLY BREAKS ALL THE TIME. TOYOTA ABSOLUTELY SHOULD RECALL AND FIX THIS PROBLEM AT NO CHARGE TO OWNERS! *TR

Structure › Body
Filed Feb 23, 201240,000 milesCA

DEFECTIVE TRUNK HATCH HANDLE, THE HANDLE BROKE ON AROUND NOVEMBER 2011, I STRONGLY BELIEVE THAT IT IS MANUFACTURE DEFECTIVE AND IT IS NOT MEANT TO LAST. I"VE SEEN NOT JUST ONE, OR TWO, OR SEVERAL, BUT A LOT OF CARS WITH THE SAME PROBLEM IN THE FREEWAYS; THEREFORE, I BELIEVE THAT THIS IS SOMETHING THAT TOYOTA MUST PAY AND ASK FOR A RECALL. ALSO, I CONSIDERED DANGEROUS BECAUSE THE HANDLE IS CONNECTED TO THE BRAKE LIGHT AND IF THERE IS ANY INTERFERENCE IT CAN CAUSE AN ACCIDENT. *TR

Structure › Body › Hatchback/Liftgate
Filed Jan 27, 201240,000 milesVA

THE REAR HATCH HANDLE IS PART OF THE A PLASTIC MOLDING GARNISH THAT MATCHES THE COLOR OF THE CAR. THE MOLDING GARNISH THAT HAS THE READ HATCH HANDLE HAD ALL THE PLASTIC CLIPS THAT ATTACH IT TO THE TRUNK BREAK. SO THE PART IS BARLEY STAYING ON THE CAR NOW. I CALLED SCION AND WAS TOLD THAT MOLD AND TRIM PIECES ARE NOT COVERED UNDER THE WARRANTY AND ARE ONLY COVERED FOR THE FIRST 12 MONTHS OR 12000 MILES FROM DATE OF PURCHASE. THIS WAS FROM THE SERVICE MANAGER AT THE SCION DEALERSHIP WHERE I BOUGHT MY CAR. AND I BOUGHT THEIR PLATINUM WARRANTY (6 YEARS/100,000 MILES) WHEN I GOT THE CAR BACK IN 2007. THE CAR CURRENTLY HAS ONLY ABOUT 43,000 MILES AND I HAVE HAD IT JUST ABOUT 4.5 YEARS. *TR

Visibility
Filed Dec 9, 2011102,220 milesCA

TL* THE CONTACT OWNS A 2008 TOYOTA SCION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH , SHE HEARD A LOUD POPPING SOUND AND THE SUN ROOF SHUDDERED. THE VEHICLE WAS TAKE TO A LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 102,220.

Air Bags › Side/Window
Filed Oct 10, 201130,002 milesIL

WHILE DRIVING ON A COUNTRY ROAD, WHICH ARE EVERYWHERE IN SOUTH CENTRAL IL, MY DRIVER SIDE-CURTAIN AIRBAG DEPLOYED. THE ROAD IS ONE WHICH I'VE DRIVEN HUNDREDS OF TIMES WITH NO PROBLEMS. THE LOCAL TOYOTA DEALERS REGIONAL MANAGER TOLD ME THAT I HAD DAMAGED THE CAR BY STRIKING A"POTHOLE" AND THAT "POTHOLE" CAUSED THE SIDE-CURTAIN AIRBAG DEPLOYMENT. I HAD JUST HAD NEW TIRES INSTALLED THE WEEK BEFORE, SO I RETURNED TO THE TIRE SHOP AND INDEED MY RIMS WERE SLIGHTLY BENT, BUT, THEY WERE STILL PERFECTLY IN BALANCE. TOYOTA CLAIMS THAT THESE "BENT RIMS", ALTHOUGH THEY ARE STILL PERFECTLY BALANCED, CAUSED MY SIDE CURTAIN AIRBAG TO GO OFF.I HAVE HAD SEVERAL OF THE OTHER ISSUES THAT ARE IN THIS DATABASE FOR THE 08 SCION TC. THE DRIVE BY WIRE THROTTLE HAS WENT ROUGE ON ME SEVERAL TIMES( UNINTENDED ACCELERATION AND SOMETIMES A DELAY IN ACCELERATION).SLIGHT BUMPS SUCH AS "SLOW-DOWN" STRIPS UNSETTLE THE CAR GREATLY ALSO. THE STOCK TIRES CAME APART IN LESS THAN 30K MILES. FINALLY, THE THROTTLE IS HAIR-TRIGGER OFF THE LINE WHICH MAKES FOR NIGHTMARISH WINTER DRIVING. THIS WILL BE MY LAST TOYOTA. *KB

Air BagsCrash
Filed Jul 14, 201129,000 milesPA

TL* THE CONTACT OWNED A 2008 SCION TC. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE VEHICLE CRASHED INTO THE SIDE OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY DURING THE CRASH. THE VEHICLE WAS DESTROYED, BUT NO INJURIES WERE REPORTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT TRAVELING FAST ENOUGH TO HAVE THE AIR BAGS DEPLOY DURING A CRASH. THE FAILURE MILEAGE WAS 29,000.

Suspension › Front › HubFire
Filed Mar 1, 201148,025 milesPA

TL* THE CONTACT OWNS A 2008 TOYOTA SCION TC. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES BECAME HESITANT WHEN APPLIED AND THE CONTACT STATED THAT THE ABS, VSC, AIR BAG WARNING AND BRAKE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE BRAKE SENSOR WOULD NEED TO BE REPLACED. IN ADDITION, THE TECHNICIAN ADVISED THAT THE VEHICLE WOULD NOT BE SAFE TO DRIVE UNTIL THE REPAIRS WERE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE BEGAN TO EXHIBIT AN UNUSUAL BURNING ODOR. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS UNSAFE TO OPERATE. THEY ALSO ADVISE THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE WHEEL HUB ASSEMBLY BECAUSE THERE WAS A SERVICE ALERT ISSUED FOR THE FAILURE ADVISING THAT THE WHEEL COULD POTENTIALLY FRACTURE FROM THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN WAS WAITING FOR THE PARTS TO ARRIVE TO REPAIR THE VEHICLE. THE DEALER STATED THAT THE PARTS WERE ON A NATIONAL BACK ORDER. THE APPROXIMATE FAILURE MILEAGE WAS 48,025. UPDATED 03/29/11 *BF UPDATED 1/4/11 *CN

Latches/Locks/Linkages
Filed Dec 21, 201019,000 milesNC

2008 SCION TC HATCHBACK HANDLE/COVER HAS BROKEN TWICE. THIS OCCURRED WITH ONLY NORMAL USE AND IN RESEARCHING SEEMS TO BE A DESIGN FLAW IN THE SERIES. THE PART IS HELD ON WITH PLASTIC AND SLIM METAL PARTS THAT BREAK DURING THE COURSE OR NORMAL USE. IN ORDER TO OPEN THE HATCH YOU MUST PUSH THE HANDLE UNDERNEATH THE COVER AND PULL UP. THE DESIGN SEEMS TO BE SUCH THAT THE PARTS ARE NOT STURDY ENOUGH TO HANDLE THIS NORMAL USE. *TR

Engine and Engine Cooling
Filed Nov 16, 201058,035 milesMD

I PURCHASED 2008 SCION TC ON JULY 31, 2007. UNFORTUNATELY, EVEN AFTER PROPER CARE AND RECOMMENDED SERVICES, THE CAR BROKE DOWN DUE TO ENGINE FAILURE ON OCTOBER 27, 2010 WITH ONLY 58,035 MILES. TO MAKE MATTERS WORSE, I WAS APPALLED TO HEAR THAT TOYOTA HAS DECLINED MY WARRANTY THAT I BELIEVE I AM FULLY ELIGIBLE FOR. THEY HAVE REJECTED DUE TO THE FACT THAT I COULD NOT 'PROVE' I HAVE DONE REGULAR OIL CHANGES IN TIMELY. AS FOR MY PROOF, I KEPT ALL 5 RECEIPTS AFTER GETTING OIL CHANGES FROM VARIOUS PLACES SUCH AS MR. TIRE, JIFFY LUBE AND EVEN 355 TOYOTA. AS MEANS TO SAVE MONEY, I'VE DONE ABOUT 5 OR 6 OIL CHANGES MYSELF AT HOME USING RECOMMENDED OIL AND OEM FILTERS. I HAVE RECEIPTS, BUT INCONVENIENTLY I AM MISSING JUST A FEW RECEIPTS FOR THE OIL FROM LOCAL AUTO PARTS SHOPS. I WAS TOLD THAT IF I SO HAPPEN TO RECOVER EVERY RECEIPT, THEY WOULD RECONSIDER. MY MAINTENANCE LIGHT TURNS ON EVERY 5,000 MILES AND I'VE BEEN CHANGING MY OIL ACCORDINGLY. I EVEN PASSED MARYLAND STATE EMISSIONS TEST ON OCTOBER 15, 2010 SHORTLY BEFORE THE BREAKDOWN OF THE CAR, WHICH INDICATES MY VEHICLE HAD NO PROBLEMS AT THE TIME. AT THIS POINT, I REALIZE TOYOTA REALLY ISN'T TRYING TO GRANT ME THE WARRANTY. IT SEEMS EVERY ENCOUNTER I HAVE WITH A CUSTOMER SERVICE, THEY KEEP REJECTING ME DUE TO 'TECHNICALITIES,' ONE AFTER ANOTHER. I'M PRETTY MUCH OUT OF OPTIONS AT THIS POINT, AND WRITING TO REQUEST FOR YOUR HELP AND TO SEEK JUSTICE. REPLACE DEFECTIVE ENGINE UNDER THE ORIGINAL WARRANTY. *TR

Service Brakes, Hydraulic
Filed Aug 11, 201014,800 milesMA

TL*THE CONTACT OWNS A 2008 SCION TC. WHENEVER HE TRIED TO STOP HIS VEHICLE AND DEPRESS THE BRAKE PEDAL IT MADE A CLICKING NOISE AND SNAPPED BACK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A REPRESENTATIVE INSPECTED, TEST DROVE IT AND COULD FEEL THE BRAKES CLICK AND SNAP BACK. HE STATED THAT THERE WAS NO SAFETY ISSUE AND THE FAILURE WAS NORMAL ON ALL VEHICLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 14,800.

Latches/Locks/Linkages
Filed Jul 5, 201047,000 milesFL

I OWN A 2008 SCION TC WHICH THAT IS DRIVEN BY MY SON AND HAVE 2 COMPLAINTS WHICH I FEEL ARE SAFETY DEFECTS. UPON TAKING IT IN FOR REPAIRS ON 6/16/10 WE ADVISED THE SERVICE ADVISOR AT TOYOTA OF HOLLYWOOD (FL) THAT THE FRONT GRILL FELL OFF AFTER HITTING A BUMP IN THE ROAD. THE SERVICE ADVISOR TOLD US THAT WE SHOULD REPAIR THIS OURSELVES SINCE HE DIDN'T WANT TOYOTA TO BE LIABLE IF IT FELL OFF AGAIN. SHOULDN'T THEY BE LIABLE IN THE FIRST PLACE SINCE THEY ARE THE MANUFACTURER OF THE VEHICLE? SECONDLY, WHILE MY SON WAS DRIVING ON I-95 LAST WEEK (7/1/10), THE HATCHBACK POPPED OPEN WHILE DRIVING AT A SPEED OF APPROXIMATELY 55 MPH. WHEN HE ARRIVED HOME, WE NOTICED THAT THE LATCH TO THE HATCHBACK WAS VERY LOOSE AND HELD TOGETHER BY 2 WORN OUT SCREWS. I CONTACTED THE SERVICE MANAGER AT TOYOTA OF HOLLYWOOD FOR A RESOLUTION TO THIS MATTER AND HAVE NOT YET RECEIVED A RETURN PHONE CALL. *TR

Air BagsCrash1 injured
Filed May 18, 201060,000 milesIN

TL* THE CONTACT OWNS A 2008 SCION TC. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED ON SCENE AND THE DRIVER SUSTAINED MINOR UNKNOWN INJURIES. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS AWAITING AN ASSESSMENT OF THE DAMAGES. THE FAILURE AND CURRENT MILEAGES WERE 60,000.

Air BagsCrash1 injured
Filed Apr 6, 2010MD

MY DAUGHTER CAME AROUND A CURVE AND SWERVED TO AVOID IMPACT. SHE COULD NOT REMEMBER ALL OF THE ACCIDENT. MY WIFE AND I WENT BACK TO THE SCENE AND ATTEMPTED TO GO THROUGH A RE-CREATION OF THE ACCIDENT. SHE SWERVED TO AVOID A DEER, WENT OFF THE ROAD INTO A HIGH EMBANKMENT. IT APPEARS SHE WENT ON TWO WHEELS OVER A FIELD DRAINAGE PIPE. THEN HEAD ON INTO THE EMBANKMENT. THAT FORCE APPEARED TO THROW THE CAR UPWARD ON IT'S NOSE, ON THE DRIVERS SIDE FRONT WHEEL AREA. IT APPEARS THAT THE CAR THEN CONTINUED TO FLIP TOWARDS THE DRIVERS SIDE, CAUSING THE SUNROOF TO CATCH THE GROUND AND CAUSED A TYPE OF LEVERAGE. THAT CAUSED THE CAR TO CONTINUE THE ROLL. IT APPEARS THAT, THE CAR DID FINISH THE ROLL AND LANDED DIRECTLY ON THE FULL DRIVERS SIDE OF THE CAR. THEN BOUNCED UP ENOUGH TO LAND BACK DOWN ON 4 WHEELS. NOT A SINGLE AIRBAG DEPLOYED! THE FIRE, EMS, AND EVEN THE ADJUSTER SAID THAT AT LEAST THE PASSENGER AIRBAGS SHOULD HAVE DEPLOYED. NOT A ONE DEPLOYED. MY DAUGHTER HAD A HUGE PAINFUL BRUISE ON HER LEG. WHIPLASH, CONCUSSION, PAINFUL RIBS AND BACK. NOW SHE WILL NOT DRIVE IN A SCION AND DOES AT TIMES GET ANXIETY ATTACK IN CARS. I COULD GO ON LONGER BUT, I'M AFRAID THAT THERE ISN'T ENOUGH ROOM HERE. WE ARE NOW ATTEMPTING A SETTLEMENT DIALOG WITH SCION. UNFORTUNATELY THEY APPEAR TO BE DRAGGING THEIR FEET HERE. WE ARE OPEN TO SEEKING A LAWYER AND PRESS INTERVIEWS. PLEASE BEWARE WITH THE 2009 SCION TC FOR SAFETY. *TR UPDATED IVOQ 03/09/12. UPDATED 03/12/12 *BF UPDATED IVOQ 03/14/12

Engine and Engine Cooling
Filed Apr 6, 201035,800 milesNJ

I BOUGHT A NEW 2008 TOYOTA SCION. WHEN MY CAR BROKE DOWN WHILE DRIVING, I HAD IT TOWED TO MY MECHANIC. HE SUGGESTED THE ENGINE WAS BAD AND WOULD NOT TOUCH IT. THEN I HAD IT TOWED TO THE DEALERS. ITS' ENGINE DIED JUST SHORT OF THE WARRANTY MILES. FIRST THE DEALER TELLS ME OUTRIGHT THAT IN THIS ECONOMY THERE WAS NO WAY THE COMPANY WOULD REPLACE THE ENGINE. TO ADD INSULT TO INJURY, THEY CALLED ME TO SAY THAT THERE'S NO OIL IN THE TANK ( I JUST HAD A RECENT OIL CHANGE THE MONTH BEFORE) AND THEN THEY SAID THERE WAS WATER IN THE OIL TANK AND NEEDED MY PERMISSION TO OPEN IT AND CHARGE ME A $300.00 FEE. IF THAT WASN'T THE PROBLEM, THEN I WOULDN'T BE CHARGED. FINALLY, AFTER WEEKS WITHOUT MY CAR, THEY TELL ME IT NEEDS A NEW ENGINE AND I NEEDED TO PAY $7,000 FOR IT ON A CAR I STILL OWE $16,000 FOR. THEY SAY PERHAPS IF I SHOWED THE RECEIPTS THAT THE CAR WAS MAINTAINED, THEN MAYBE THEY WOULD WORK OUT SOMETHING, BUT NOT LIKELY. I GATHERED ALL THE RECEIPTS THAT I COULD FIND AND THEY REFUSED TO ACKNOWLEDGE THE HANDWRITTEN ONES. THE ENGINE HAD TO HAVE BEEN DEFECTIVE TO DIE UNDER 36,000 MILES. I HAVE BEEN WITHOUT MY CAR (DISMANTLED AT THE DEALERS) SINCE SEPT, 2009. I CANNOT AFFORD A NEW ENGINE LET ALONE WITH THE CAR PAYMENTS $550.00 EACH MONTH PLUS INSURANCE THAT I STILL HAVE TO PAY WITH NO CAR. I DON'T BELIEVE THAT ANY ENGINE SHOULD DIE THAT YOUNG WITH MAINTENANCE. I HAVE BOUGHT NEW CARS OVER 40 YEARS AND NONE OF THEM EVER HAD A BAD ENGINE THAT DIED. AND, ON AVERAGE I KEEP MY CARS FOR 5 YRS W

Vehicle Speed ControlCrash1 killed
Filed Mar 26, 2010MA

FEBRUARY 15, 2010 AN ORLANDO MOTHER DIED MONDAY AFTERNOON AFTER LOSING CONTROL OF HER CAR AND PLUNGING INTO A RETENTION POND BESIDE STATE ROAD 417. SPARKLE CORINEE POMEROY WAS TRAPPED INSIDE HER SUBMERGED TOYOTA SCION FOR ABOUT 30 MINUTES BEFORE RESCUE CREWS WERE ABLE TO FREE HER. SHE DIED SEVERAL HOURS LATER AT ORLANDO REGIONAL MEDICAL CENTER FROM INJURIES SUSTAINED IN THE CRASH, ACCORDING TO FLORIDA HIGHWAY PATROL. THE 26-YEAR-OLD NEWLYWED LOST CONTROL OF HER VEHICLE JUST SOUTH OF LEE VISTA BOULEVARD IN EAST ORLANDO AROUND 8:55 A.M. TROOPERS AREN'T SURE WHAT CAUSED HER TO LOSE CONTROL, CROSS THE GRASSY MEDIAN, HEAD INTO ONCOMING TRAFFIC AND THEN PLUNGE INTO THE MURKY WATERS.

Vehicle Speed Control › Accelerator Pedal
Filed Mar 9, 201028,000 milesNJ

TL*THE CONTACT OWNS A 2008 TOYOTA SCION TC. WHILE DRIVING 15 MPH THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING UP TO 25 MPH. THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE DID NOT STOP. THE CONTACT HAD TO DRIVE ONTO THE SIDE WALK IN ORDER TO STOP THE VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK. THE FAILURE MILEAGE WAS 28,000. UPDATED 04-15-10 *BF UPDATED 05/05/10. *JB

Visibility › Sun/Moon Roof Assembly1 injured
Filed Sep 21, 200943,000 milesMD

DRIVING DOWN ROADWAY AND ALL OF THE SUDDEN AND WITHOUT ANY WARNING THE SUNROOF EXPLODED COVERING ME AND THE VEHICLE WITH GLASS CUTTING YOUR ARMS AND I STARTED BLEEDING EVERYWHERE. *TR

Visibility
Filed Jul 14, 200927,000 milesWI

I WAS DRIVING MY 2008 SCION TC AT LOW SPEED WHEN THE FROMT PANEL OF THE MOON ROOF SPONTANEOULSY SHATTERED. *TR

Unknown or Other
Filed Apr 16, 200924 milesNY

TL*THE CONTACT OWNS A 2008 TOYOTA SCION TC. THE CONTACT NOTICED THAT THE TOP OF THE DASHBOARD HAD UNEVEN SPOTS, WHICH LOOKED DEFORMED. THERE WERE OBVIOUS HIGH AND LOW SPOTS ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER AND THE SERVICE MANAGER STATED THAT THEY DID NOT HAVE ANOTHER VEHICLE OF ITS KIND TO COMPARE THE VEHICLE TO OR VALIDATE THE FAILURE; THEREFORE, THEY CONSIDERED IT TO BE A NORMAL ISSUE. THE CONTACT BELIEVES THAT THE DASHBOARD NEEDS TO BE CORRECTED AND SHOULD BE THE MANUFACTURER'S RESPONSIBILITY TO REPAIR SINCE IT IS STILL UNDER WARRANTY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 24 AND CURRENT MILEAGE WAS 9,000.

Unknown or Other
Filed Apr 16, 200924 milesNY

TL*THE CONTACT OWNS A 2008 TOYOTA SCION TC. THE CONTACT NOTICED THAT THE SURFACE AREA ON THE INSTRUMENT PANEL WAS UNEVEN. HE SPECULATED THAT IT WAS DUE TO A DESIGN DEFECT. THE DEALER STATED THAT THEY WERE UNAWARE OF THE ISSUE AND HAD NO WAY OF ASSESSING THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 24 AND CURRENT MILEAGE WAS 9,000.

Visibility
Filed Mar 7, 200918,400 milesTX

ON FEBRUARY 19 2009, THE SUNROOF ON MY 2008 SCION TC SHATTERED WITHOUT WARNING. AS I WAS DRIVING AT 40 MPH ON A PAVED ROAD, WITH THE WINDOWS UP AND THE SUNROOF CLOSED, A LOUD BANG (SIMILAR TO A GUNSHOT) OCCURRED. GLASS SPRAYED ALL OVER THE INTERIOR OF THE CAR. OUTSIDE OF THE VEHICLE, THE WIND DEFLECTOR WAS STUCK IN THE UP POSITION AND THE SUNROOF BULGED. THE POSTERIOR PORTION OF THE VEHICLE HAD SCRATCHES IN THE PAINT FROM THE EXPLOSION. THE DEALERSHIP WOULD NOT COVER DAMAGE AS WARRANTY REPAIR AND INSISTED I GO THROUGH MY INSURANCE. I HAD THE VEHICLE REPAIRED AT AN INDEPENDENT BODY SHOP AND HAVE THE DAMAGED SUNROOF IN MY POSSESSION. THIS ISN'T AN ISOLATED INCIDENT. THERE ARE OTHER TC OWNERS REPORTING THE SAME ISSUE. *TR

Fuel System, Gasoline
Filed Sep 29, 200861 milesNY

TL*THE CONTACT OWNS A 2008 TOYOTA SCION TC. THE CONTACT STATED THAT THE VEHICLE WAS DEMONSTRATING POOR GAS MILEAGE, RATHER THAN THE GAS MILEAGE HE WAS INFORMED THE VEHICLE WOULD GET. THE FAILURE MILEAGE WAS 61 AND CURRENT MILEAGE WAS LESS THAN 4,000. UPDATED 10/30/08. *LJ UPDATED 10/30/08. *JB

Air BagsCrash1 injured
Filed Sep 26, 20085,900 milesLA

AFTER BEING INVOLVED IN A COLLISION WHERE THE ENTIRE PASSENGER SIDE OF MY 08 SCION TC WAS DAMAGED NONE OF MY AIR BAGS DEPLOYED. THE OTHER CAR HIT ME BEHIND THE FRONT WHEEL AND THEN TURNED SO BOTH CARS WERE FACING THE SAME WAY, SLAMMED AGAINST EACH OTHER. THE OTHER VEHICLE WAS AN 03 OLDS ALERO WHOSE AIRBAGS DEPLOYED. IF THIS CAR HAS SUCH A GREAT SAFETY RATING FOR FRONT AND SIDE IMPACTS WHERE WERE THE AIR BAGS. THE SEAT BELT LOCKED CAUSING MUCH PAIN AND DISCOMFORT TO MY LEFT SHOULDER. THIS COLLISION CAUSED 6500 $ WORTH OF DAMAGE, SO YOU TELL ME HOW SERIOUS IT WAS. *TR

Visibility
Filed Aug 29, 2008135 milesPA

BOUGHT A SCION TC IN MAY OF 2008 AND WITHIN A WEEK OF PURCHASE, NOTICED A RATTLE COMING FROM THE MOONROOF ASSEMBLY. MADE APPOINTMENT WITH DEALERSHIP IMMEDIATELY FOR SERVICE, AND BROUGHT IT BACK SEVERAL TIMES, AS WELL AS OPENED A CASE WITH SCION TO INVESTIGATE. NO REPAIRS HAVE BEEN DONE. DEALERSHIP AND SCION HAVE BEEN DIFFICULT AND NOT AT ALL HELPFUL, GOT THE MAJOR RUN AROUND. TOLD THERE IS NOTHING THEY CAN DO BECAUSE THERE IS NO TSB FOR THE PROBLEM, AND IT IS A "CHARACTERISTIC OF THE CAR" - THEY ALL RATTLE LIKE THAT. (MY VEHICLES ASSEMBLY ONLY RATTLES ON THE DRIVERS SIDE) CONCERNED THIS MIGHT BECOME A SAFETY ISSUE - THIS IS ONE LARGE PANE OF GLASS RATTLING OVER TIME AND HAVE READ PRIOR COMPLAINTS ON "SHATTERING" MOONROOFS. HAVE FILED FOR LEMON LAW SINCE THIS IS A BREECH OF WARRANTY THAT NO REPAIRS HAVE BEEN ATTEMPTED, BUT WILL NOT BE HEARD IN COURT UNTIL APRIL OF 2009. THIS IS A SAFETY CONCERN. *TR

Structure › Body › Roof and Pillars
Filed Aug 21, 20085,045 milesMD

WHILE DRIVING ON THE BELTWAY (495 NORTH), MY SCION TC MOONROOF SHATTERED AND THE GLASS FELL ON ME AND ON THE INSIDE OF THE CAR. MY MOONROOF WAS FULLY OPENED AT THE TIME. NEITHER THE DEFLECTOR NOR THE STATIONARY MOONROOF (WHICH IS LOCATED ABOVE THE BACKSEAT) SHATTERED BUT ONLY THE RETRACTABLE MOONROOF. THERE WAS NO IMPACT FROM INSIDE THE CAR THAT CAUSED THE MOONROOF TO SHATTER NOR DID I HEAR OR SEE ANY ROCK OR DEBRIS HIT THE OUTSIDE OF THE CAR BEFORE IT SHATTERED AND EXPLODED INTO THE CAR. I WAS DRIVING ON THE HIGHWAY AND HEARD A LOUD EXPLOSION OF GLASS WHICH WAS FALLING ALL AROUND ME. I PULLED OVER TO FIGURE OUT WHAT HAPPENED AND THEN I IMMEDIATELY CALLED THE SALESPERSON WHO SOLD ME THE CAR. I PURCHASED THE CAR NEW IN MAY 2008 FROM LAUREL TOYOTA/CARMAX. THIS WAS THE ONLY TIME THAT THIS OCCURRED. I TOOK THE CAR TO THE DEALERSHIP THE NEXT DAY. THE SERVICE MANAGER LOOKED AT THE MOONROOF AND TOLD ME IT WAS AN INSURANCE MATTER. HE NEVER ASKED ME WHAT HAPPENED; HE ONLY LOOKED AT THE MOONROOF. I WAS VERY CONCERNED ABOUT THE SAFETY ISSUE OF HAVING A MOONROOF EXPLODE FOR NO REASON SO I INSISTED ON SEEING THE GENERAL MANAGER OF CARMAX LAUREL. HE SHOWED CONCERN AND WANTED TO RULE OUT ANY SAFETY HAZARD SO HE SAID HE WOULD HAVE A TOYOTA REPRESENTATIVE COME AND LOOK AT THE CAR TO SEE IF THERE WAS A DEFECT. THE TOYOTA REPRESENTATIVE IS SCHEDULED TO LOOK AT MY CAR SOMETIME TODAY BUT I WAS TOLD BY CARMAX THAT I WAS NOT ALLOWED TO MEET WITH THE REP BECAUSE HE ONLY DEALS WITH THE DEALERSHIP AND

Unknown or Other
Filed Jun 27, 20085,000 milesTX

WAS ON A HIGHWAY AT ABOUT 60 MPH. WITH A FRIEND. ALL OF A SUDDEN, THERE WAS A HUGE EXPLOSION, NEARLY CAUSING ME TO DRIVE OFF THE ROAD....THEN GLASS STARTED FALLING ALL AROUND THE CAR. THANKFULLY, THE WINDOW SCREEN BLOCKED MOST OF THE GLASS FROM FALLING INSIDE THE CAR ON TOP OF US....THOUGH SOME DID FALL THRU THE CRACKS AROUND THE SCREEN. TOOK TO DEALERSHIP WHERE THEY ARE FIXING. HOWEVER, WE COULD HAVE BEEN KILLED BY THIS INCIDENT HAD THE GLASS FALLEN IN OUR EYES, BLINDED MY DRIVING, OR SEVERELY CUT US. THIS IS A VERY BIG DANGER IN MY OPINION.

Tires › Pressure Monitoring and Regulating Systems
Filed May 19, 200842 milesOK

2008 SCION TC TIRE MONITORING SYSTEM DOES NOT CALIBRATE CORRECTLY. PURCHASED CAR ON MAY 10, 2008 AND TIRE PRESSURE MONITORING SYSTEM WAS ACTIVE. DEALER RESET AND STATED LIGHT WOULD GO OUT. ON MAY 12 TOOK BACK TO DEALER, PARTS WERE NOT AVAILABLE, SENSORS IN RIMS. WENT BACK ON MAY 16 FOR A TWO HOUR REPAIR THAT TOOK OVER 14 HOURS TO GET THE TIRE MONITORING SYSTEM TO CALIBRATE WITH THE SENSOR IN THE WHEELS. I HAVE BEEN TOLD THAT SCION KNEW THAT THE TIRE PRESSURE MONITORING SYSTEM HAS NOT BEEN PERFECTED. *TR

Air BagsCrash1 injured
Filed Mar 23, 20086,500 milesAZ

MOTOR VEHICLE HIT A BUMP IN THE ROAD AND ROLLED OVER AND HIT A LIGHT POLE. AIRBAGS FAILED TO DEPLOY TO PROTECT OCCUPANT. *TR

Air Bags › Frontal › Sensor/Control ModuleCrash1 injured
Filed Mar 10, 20082,500 milesWA

MY DAUGHTER HAD A NEW 2008 TOYOTA SCION, LESS THEN 3,000 MILES WHEN SHE WAS HIT BY A SEMI - FRONT DRIVERS SIDE. HER AIRBAGS DID NOT DEPLOY ON EITHER SIDE -- EVEN THOUGH HER LIGHTS INDICATED THAT THEY DID DEPLOY. *TR HER SEATBELT DID NOT LOCK AND HOLD HER IN PLACE. SHE CAME UP AND OUT OF THE SHOULDER HARNESS AND HIT HER HEAD ON THE ROOF AND TOP PART OF THE WINDOW. TOYOTA HELD UP THE REPAIRS FOR SEVERAL WEEKS, FAILED TO SHOW WHEN THEY PROMISED TO SEND AN INVESTIGATOR TO THE TOYOTA BODY SHOP. REFUSED TO SEND COPY OF THE REPORT AND CLAIMED THAT NOTHING WAS WRONG. THEY EVEN SAID SHE PROBABLY CAME OUT OF THE SEATBELT AND HIT HER HEAD AFTER THE WRECK WHEN SHE UNBUCKLED HER BELT! THE CAR IS NOW REPAIRED , OVER $10,000 AND SHE'S VERY CONCERNED ABOUT THE SAFETY OF HER AND HER PASSENGERS IN THE FUTURE. NEITHER THE DEALER OR THE MANUFACTURER WILL GIVE HER ANSWERS. *TR

TiresCrash
Filed Sep 22, 2007770 milesTX

AS I WAS CHANGING LANES, I VEERED A LITTLE FAR ONTO THE LEFT SHOULDER AND HIT THE RUMBLE STRIPS ON THE SHOULDER OF THE ROAD. I TURNED A SLIGHT RIGHT TO GET THE VEHICLE BACK INTO THE LEFT LANE AND MY TIRES "BROKE LOOSE". THE TIRE SEPARATED FROM THE RIM, AND I SLID INTO A HORIZONTAL POSITION, ACROSS BOTH LANES, ON THE RIM. I THEN TRIED TO STEER THE VEHICLE BACK INTO THE LEFT LANE, HOWEVER MY CAR TURNED A 180 AND WENT INTO A FORWARD HORIZONTAL MOTION. I THEN HIT A BUMP OR SOMETHING IN THE ROAD AND MY CAR FLIPPED AND WENT AIRBORNE. MY CAR MADE A COMPLETE TURN IN THE AIR, SMASHED ON ITS SIDE AND THEN LANDED ON ITS WHEELS, ON THE MEDIAN. IT THEN BOUNCED AND SMASHED INTO THE METAL POLES OF THE MEDIAN. MY CAR WAS TOTALED AND MIRACULOUSLY I HAVE VERY FEW MINOR INJURIES. I AM CONCERNED THAT THE TIRES ON THE SCION TC ARE SO LOW-PROFILE. I AM CONFUSED HOW THIS COULD HAPPEN ON A BRAND NEW CAR. ON A 2008 VEHICLE, I SHOULD BE ABLE TO GO OVER RUMBLE STRIPS AND EASILY MANEUVER MY WAY BACK INTO MY LANE. THE TIRES SHOULD NOT BREAK LOOSE ON A BRAND NEW CAR. I PURCHASED THE CAR 3 WEEKS AGO AND HAD ROUGHLY 770 MILES ON IT. *TR

Vehicle Speed ControlCrash
Filed Sep 4, 2007CA

1) THIS IS NOT A FAILURE DUE TO AN EVENT BUT A DESIGN FLAW ON THE SCION TC WITH ELECTRONIC THROTTLE "DRIVE-BY-WIRE". THE THROTTLE RESPONSE IS DELAYED BY 1/2 TO 1 FULL SECOND UPON LAYING FOOT ON THE ACCELERATOR PEDAL. 2) AS A RESULT OF THIS DESIGN FLAW, THE CAR IS VERY DIFFICULT TO CONTROL WHEN DRIVING BECAUSE THE CAR REACTS TOO SLOWLY IN COUNTERACTING ANY HAZARDOUS ROAD CONDITION ONE MAY FACE. WHEN THE SITUATION CALLS FOR ACCELERATION, THE CAR DOES NOT RESPOND TO THE DRIVER STEPPING ON THE ACCELERATOR. THE CAR BEGINS TO REACT 1/2 TO 1 SECOND LATER WHICH CAN BE CRUCIAL TIME WASTED TO AVOID AN ACCIDENT DUE TO THE LAG IN THROTTLE RESPONSE. FOR INSTANCE, I WAS FORCED TO APPLY MY BRAKES ABRUPTLY DUE TO THE TRAFFIC IN FRONT OF MY CAR. I IMMEDIATELY SAW THE VEHICLE BEHIND ME APPROACH ME AT A FASTER THAN NORMAL PACE BECAUSE THE DRIVER REACTED LATE. I WAS FORCED TO DEPRESS THE ACCELERATOR SLIGHTLY TO MAKE MORE ROOM FOR THE VEHICLE BEHIND ME TO BRAKE AND THEREFORE REDUCING THE IMPACT OF OUR CARS OR TO AVOID IT COMPLETELY. HOWEVER, THIS WAS UNAVOIDABLE BECAUSE MY CAR DID NOT RESPOND FAST ENOUGH TO MY ACCELERATION. LUCKILY, MY REAR BUMPER SUFFERED NO VISIBLE DAMAGES. *JB

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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