Page 3 of 3 · complaints 101–117 of 117

2007 Scion TC complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Structure
Filed Apr 28, 2008640 milesGA

WINDSHIELD IS CRACKING UNDER NORMAL CIRCUMSTANCES. *TR

Structure › Frame and Members
Filed Apr 28, 200811,000 milesTX

I WOKE UP THIS MORNING AND SAW MY GLASS WIND DEFLECTOR SHATTERED INTO MANY PIECES. IM WORRIED THAT IF I OPEN IT, GLASS WILL FALL ON OVER ME. I BROUGHT IT TO THE DEALERSHIP AND THEY SAID A LITTLE ROCK HIT IT WHICH CAUSED IT TO SHATTERED. THEY WANTED TO CHARGE ME OVER $400. BUT IF I GET IT FIXED, IT WILL BE LIKELY TO HAPPEN AGAIN. THE PREVIOUS MODEL HAD A RECALLED WITH THE SAME PROBLEM AND IT WAS BEING FIXED FOR FREE. HOW COME ARE THEY TRYING TO CHARGE ME? THE LAMINATED TAPE DOESN'T GO ACROSS THE WHOLE GLASS WIND DEFLECTOR. THE LAMINATED TAPE DOESN'T PREVENT THE GLASS FROM CRACKING SO THEREFORE IT WILL HAPPEN AGAIN AND IF I WAS DRIVING WHILE IT WAS UP. I'M MORE LIKELY TO GET INJURED. *TR

Air Bags › FrontalCrash1 injured
Filed Apr 27, 200836,000 milesGA

APRIL 15, 2008 I HAD A CAR STOP SHORT IN FRONT OF ME AND SWERVED TO MISS THEM HIT THE MEDIAN AND ROLLED AT LEAST SIX TIMES ACCORDING TO A EYE WITNESS RUNNING AROUND 60-65 MPH THE CAR WAS TOTALED AND THERE WAS NO AIR BAG DEPLOYMENT AND I KNOW THAT THERE NOT SUPPOSED TO DEPLOY ON A ROLLOVER BUT AT SOME TIME OR ANOTHER IT HIT THE FRONT END HARD ENOUGH TO BUST AND BEND UP THE RADIATOR AND IT PUSHED THE MOTOR BACK INTO THE FIRE WALL AND NOT TO MENTION THE DAMAGE DONE TO THE BODY WORK SO I JUST KIND OF FIGURED SOMEBODY NEEDS TO KNOW I WAS INJURED IN THE WRECK AND I HONESTLY COULDN'T SAY IF THEY WOULD OF HELPED OR MADE THE ACCIDENT WORSE BUT I NEED TO KNOW WHY THEY DIDN'T DEPLOY I'VE FOUND NO RECALLS OR ANYTHING ON THE CAR SO MAYBE IT WAS A DEFAULT AIR BAG,,, PLEASE LET ME KNOW SOMETHING,, THE CAR WAS A 2007 SCION TC. *TR

Visibility › Sun/Moon Roof Assembly
Filed Jan 29, 2008NJ

I TOOK THE CAR OUT TO MY FRIEND'S HOUSE. I PARKED THE CAR, WENT INTO THE HOUSE. I STAYED FOR ABOUT FOUR HOURS AND WENT TO GO LEAVE AND NOTICED GLASS ALL OVER THE PLACE. I WENT TO MY CAR AND REALIZED THAT THE SUNROOF HAD EXPLODED. TWO OF THE METAL BARS POPPED OFF ALONG WITH MOST OF THE GLASS. THE REMAINING GLASS WAS SPIDERED. I SAW THE CAR AT APPROXIMATLY ONE HOUR BEFORE IT HAPPENED AND IT WAS FINE. BECAUSE OF THE LOCATION OF THE CAR AND THE HOUSE AND THE PEOPLE IN THE HOUSE I AM 100% SURE THAT NOBODY TAMPERED WITH MY CAR. THE SHADE ON THE INTERIOR WAS CLOSED AND YOU COULD SEE THAT THE GLASS EXPLODED FROM THE INSIDE OUT. I AM SURE THIS WAS A DEFECT IN THE SUNROOF. *CN

Vehicle Speed Control
Filed Jan 19, 2008AR

MY 2007 SCION TC HAS A BRAKE, ACCELERATION PROBLEM...3 TIMES WHILE SITTING IN TRAFFIC WITH THE BRAKES ON, THE CAR HAS SURGED OR LUNGED FORWARD WITH THE ENGINE REVVING LIKE CRAZY. I AM VERY SCARED TO DRIVE IT , NOW! *TR

Visibility › Sun/Moon Roof Assembly
Filed Dec 10, 200712,000 milesCA

-DRIVING S ON 101 NEAR CALABASIS DEC 9, 2007 APPROX. 4:35PM -APPROX. 65 MPH APPROACHING 405 IN MIDDLE LANE -SUNSHADE IN CLOSED POSITION -MOON-ROOF IN ?VENT? POSITION (FRONT LOWERED; BACK RAISED FOR AIRFLOW) -3-4 CAR LENGTHS BETWEEN EACH CAR (FRONT AND BACK) -WITHOUT WARNING OR INCIDENT, INCREDIBLY LOUD BANG SOUND; LIKE A GUNSHOT -LOOKED UP AND SAW SHATTERED GLASS THROUGH VENT SLITS IN CLOSED SHADE -OTHER CARS NOTICED AS WELL, AND BACKED OFF -SLOWED TO 45 MPH AND EXITED TO NEAREST EXIT; WENT TO CALABASAS VOLVO DEALERSHIP AND WAS HELPED BY SALES PEOPLE. -VOLVO OF CALABASAS -- STEPHEN (SALES MANAGER) VOLUNTARY WITNESS -THEY APPLIED TAPE TO SECURE REMAINING GLASS AND VACUUMED SHARDS (A LOT) FROM RECESSED MOONROOF AREA (AND TRACK) -ENTIRE PERIMETER OF THE MOON-ROOF GLASS HAD SHATTERED AWAY. -SINGLE LARGE CHUNK (APPROX. 6X3 INCHES) IN SHADE; NONE MADE IT INTO PASSENGER CABIN. -MOON-ROOF GLASS CONTINUED TO ?CRACKLE? AND ?POP? FOR SEVERAL HOURS AFTERWARDS -CONTINUED DRIVE HOME -NO DEBRIS WHATSOEVER BEFORE THE INCIDENT -PREVIOUSLY HAD REPORTED A BLEMISH IN THE MOON-ROOF. -TOOK BACK TO DEALERSHIP AND SAID THEY ?BUFFED IT OUT? AND THAT IT ?TOOK A LOT OF PRESSURE...BUT I GOT IT OUT.? -STILL IN PROGRESS WITH DEALERSHIP, POWER SCION IN IRVINE, CALIFORNIA 949-768-0688 AND THEY HAVE BEEN EXTREMELY DIFFICULT, AND RESISTANT TO BE HELPFUL. THEY?VE BEEN TRYING TO GET ME TO PAY FOR MY OWN RENTAL CAR. *TR

Steering › Linkages › Tie Rod AssemblyCrash1 injured
Filed Oct 26, 2007CA

WHILE DRIVING ON THE FLORIDA TURNPIKE, MY SCION TC 2007 VIOLENTLY SWERVED LEFT HITTING THE CENTER DIVIDER. THIS CAUSED THE CAR TO BANK OFF THE CENTER DIVIDER AND PROCEED WITH A 180% TURN ACROSS THE TURNPIKE ENDING IN THE SLOW LANE FACING ONCOMING TRAFFIC. FROM THERE A MOTORCYCLE HIT AND TOTALED THE SCION VEHICLE. UPON EXITING THE CAR I NOTICED THAT THE TIE ROD WHICH ALLOWED THE WHEEL TO BE CONTROLLED BY THE STEERING WHEEL HAD POPPED OFF, CAUSING THE ACCIDENT. THE CAR REMAINS WITH THE INSURANCE COMPANY AWAITING A MORE DETAILED INSPECTION. *TR

Air BagsCrash1 injured
Filed Oct 23, 2007FL

I WAS RECENTLY IN A CAR ACCIDENT WHERE I HIT A TRUCK WITH THE FRONT OF MY CAR GOING AT LEAST 30 MPH AND MY AIRBAG DID NOT DEPLOY WHICH I BELIEVE INCREASED MY INJURY.*JB

Visibility › Sun/Moon Roof Assembly1 injured
Filed Oct 15, 200720,900 milesAZ

TL*THE CONTACT OWNS A 2007 TOYOTA SCION TC. WHILE DRIVING 30 MPH THE SUNROOF EXPLODED. THERE WAS NO IMPACT. THE STATED THAT AN OBJECT CAUSED THE GLASS TO SHATTER AND THE CONTACT DOESN'T AGREE WITH THE DIAGNOSIS. THE DRIVERS FINGER WAS CUT. THE DEALER INFORMATION WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 20,900.

SteeringCrash1 injured
Filed Sep 10, 20075,000 milesFL

DRIVING STRAIGHT AT APPROX 40 MPH STEERING WHEEL PULLED HARD TO THE RIGHT. UNABLE TO TURN IT BACK AND LOST CONTROL OF CAR TOTALED. CRASHED INTO A TREE. *JB SAW NEWSPAPER ARTICLE ABOUT ANOTHER ACCIDENT WITH SAME DESCRIPTION AND FATALITY IN MIAMI HERALD ON 9/9/07. THOUGHT IT COULD HAVE BEEN MECHANICAL FAILURE - THIS SHOULD BE CHECKED TO MAKE SURE IT IS NOT COINCIDENCE BEFORE SOMEONE ELSE IS INJURED OR KILLED. UPDATED 12/12/07

Electrical System › Instrument Cluster/Panel
Filed Aug 4, 2007VA

THE INSTRUMENT PANEL AROUND THE CLOCK BURNED OUT FOR NO REASON. THE CAR IS NOT PUT TOGETHER WELL EVERYTHING SOUNDS AS IF THE FRAME WILL SEPARATE FROM THE CAR. THE CAR HAS A PROBLEM WITH THE COOLING SYSTEM, IF IS REALLY LOUD AN SHAKES THE CAR REALLY BAD. THE ABS IN THE CAR RESPONDS PREMATURELY WHICH IT IS REALLY LOUD. THE SEAT BELTS IN THE CAR DOES NOT RETRACT PROPERLY CAUSE DAMAGE TO THE SEAT HOOK IN THE CAR AND IT PREMATURE TIGHTS WHILE SITTING AT A LIGHT SO YOU HAVE TO UNBUCKLE AN RE-BUCKLE OFTEN IN THE CAR. THE ENGINE FAN TIMING IS OFF AS IF IT DOES NOT KNOW WHAT TO DO AND IT IS EXTREMELY LOUD. *JB

Visibility › Sun/Moon Roof Assembly
Filed May 17, 20071,100 milesNJ

TL*THE CONTACT OWNS A 2007 TOYOTA SCION TC. WHILE TRAVELING APPROXIMATELY 5 MPH, THE CONTACT OPENED THE SUNROOF AND THE GLASS SHATTERED. THE CONTACT REFERRED TO RECALL # 05V483000 (VISIBILITY:SUN ROOF ASSEMBLY). THE VEHICLE IS CURRENTLY AT THE DEALER WHO STATED THAT THEY DO NOT KNOW WHAT CAUSED THE GLASS TO SHATTER. THE CURRENT MILEAGE IS 1,109 AND FAILURE MILEAGE WAS 1,100.

Structure
Filed Mar 12, 20071,530 milesCA

DRIVING 45 MPH AT NIGHT, HEARD A LOUD CRACK, PULLED OVER AND FOUND THE WIND DEFLECTOR HAD SHATTERED(SEEMS LIKE IT WAS STRUCK BY A SMALL ROCK?). FRAGMENTS OF DEFLECTOR GLASS WERE MISSING, BUT THANKFULLY IT DOESN'T SEEM LIKE ANY CARS BEHIND WERE HIT WITH THE FRAGMENTS. TOOK IT TO THE DEALERSHIP AFTER A WEEK WHEN BEING IGNORED BY EMAIL AND PHONE, BOTH SENT ME IN A LOOP(PARTS DEPT TELLS ME IT'S COVER UNDER WARRANTY AND SENDS ME TO SERVICE DEPT, SERVICE DEPT SAID IT IS NOT COVER IN THE WARRANTY AND SENDS ME BACK TO THE PARTS DEPT), THEY WERE TRYING TO IGNORED THE ISSUE, AND DIDN'T BOTHER TO TRY AND HELP FIX THE FAILURE. SAID THE RECALL AFFECTED 05-06 MODELS ONLY SO ANY SIMILAR ISSUES WITH 07 IS NOT COVERED. CALLED A 2ND DEALERSHIP ABOUT COSTS ESTIMATES, SAME LOOP. IT WAS VERY DIFFICULT TO GET HOLD OF THE INFORMATION TO FIX THIS, EG. PARTS AND LABOR COST. *JB

Wheels › Rim
Filed Feb 28, 2007560 milesCA

CAR PURCHASED WITH 61 MILES ON 2/18/2007. DURING DRIVING AT 50 MPH ON THE HIGHWAY ENCOUNTERED A PIECE OF WOOD, APPROX. 2"X4"X12". UNAVOIDABLY RAN OVER WOOD AND GOT A FLAT TIRE. TOOK VEHICLE TO A TIRE SHOP ON 2/25/07 WITH 560 MILES ON IT AND THEY SAW NO TIRE DAMAGE, NO VEHICLE DAMAGE, BUT THE WHEEL WAS CRACKED ALONG THE SEAM. TOYOTA OF EL CAJON, CA DENIED WARRANTY COVERAGE SAYING IT WAS DUE TO AN IMPACT, EVEN THOUGH THEY ADMITTEDLY NOTICED THAT IT LOOKED LIKE A POSSIBLE DEFECT IN THE WHEEL. VEHICLE IS A 07 SCION TC. *NM

Air Bags
Filed Feb 5, 20071,590 milesNY

WHILE DRIVING TO WORK IN MY 2007 SCION TC MY PASSENGER SIDE AIRBAG "OFF" LIGHT CAME ON AS WELL AS MY DRIVERS SIDE AIRBAG LIGHT CAME ON AND REMAINED ON. *JB

Visibility › Glass, Side/Rear
Filed Nov 8, 20063,300 milesMO

WENT TO OPEN DRIVER SIDE DOOR WHEN I HEARD A POPPING SOUND. TURNED TO SEE THE HATCHBACK GLASS CRACK AND SPIDER WITH A COLLAPSE IN THE CENTER OF THE WINDOW. TEMPERATURE WAS 57 DEGREES AT 7 PM. DEFROST, A/C AND HEATING WERE NOT BEING USED AT THE TIME. NO PROJECTILES OR BULLETS WERE FOUND INSIDE CAR. CRACK STARTED AT TOP LEFT CORNER, MADE ITS WAY ACROSS THE TOP OF THE HATCH AND THEN CRACK DOWN INTO THE CENTER OF WINDOW. NO CRACKS OR CHIPS HAD BEEN NOTICEABLE TO MYSELF OR OTHERS. CAR WAS PURCHASED MID AUGUST AND HAS BEEN GARAGED SINCE DATE OF PURCHASE. HAVE FOUND SIMILAR INSTANCES ON WEBSITE FORUMS WITH OTHER TOYOTA MODELS AS WELL AS SCION TC. *JB

Visibility › Sun/Moon Roof Assembly
Filed Sep 7, 2006400 milesCA

THE 2005 AND 2006 SCION TC WERE RECALLED FOR A DEFECT IN THE WIND DEFLECTOR WHERE A PIECE OF DEBRIS HIT THE WIND DEFLECTOR AT HIGHWAY SPEEDS AND IT WOULD SHATTER. I JUST BOUGHT A 2007 SCION TC LAST TUESDAY AND IT DID THE SAME EXACT THING. I WAS ON THE FREEWAY AND I DID NOT EVEN SEE ANYTHING HIT MY CAR BUT I HEARD SOMETHING, AND THEN THERE WAS GLASS COMING INTO MY CAR THROUGH THE SUNROOF. I HAVE CONTACTED SCION AND THEY HAD SAID MY CAR IS NOT INCLUDED IN THE RECALL AND TO TAKE IT INTO THE DEALERSHIP. THE DEALERSHIP SAID IT IS NOT A WARRANTED PART. I SHOULD CONTACT THE PARTS DIRECTOR AND HE HAS NOT CALLED ME SINCE. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Scion TC → · Every TC year → · How the figures are calculated →