Filed Nov 24, 20082,149 vehiclesGeneral Motors Corp.
Defect. GM IS RECALLING 2,149 MY 2009 SATURN VUE VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH AN INCORRECT RIGHT AND/OR LEFT FRONT STEERING KNUCKLE. AS A RESULT OF THE INCORRECT KNUCKLE AND RESULTING INADEQUATE CLEARANCE, THE TIE ROD BALL STUD COULD PULL OUT OF, OR FRACTURE, THE TIE ROD HOUSING. THIS COULD CAUSE THE TIE ROD TO SEPARATE FROM THE KNUCKLE.
Risk. ALTHOUGH STEERING CONTROL OF THE VEHICLE COULD BE MAINTAINED AFTER A TIE ROD SEPARATION BY THE UNAFFECTED WHEEL ON SMOOTH ROADS OR DURING LIGHT BRAKING, WITH MORE SIGNIFICANT SUSPENSION OR BRAKING INPUTS, THE AFFECTED WHEEL COULD TURN OUT AND SKID. IF A VEHICLE BUILT WITH TWO INCORRECT STEERING KNUCKLES HAD BOTH TIE RODS SEPARATE AT THE SAME TIME, STEERING CONTROL OF THE VEHICLE WOULD BE LOST, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSPECT THE STEERING KNUCKLES AND, IF NECESSARY, REPLACE THE STEERING KNUCKLE(S) AND TIE ROD(S). THE RECALL BEGAN ON DECEMBER 8, 2008. OWNERS MAY CONTACT SATURN AT 1-800-972-8876 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Steering › Hydraulic Power Assist › Hose, Piping, and Connections08V470000
Defect. GM IS RECALLING 42,408 MY 2008-2009 SATURN VUE VEHICLES. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE NUT SECURING THE POWER STEERING LINE TO THE POWER STEERING PUMP MAY LOOSEN. IF THIS WERE TO OCCUR, THERE MAY BE A POWER STEERING FLUID LEAK.
Risk. THE FLUID COULD CONTACT HOT EXHAUST COMPONENTS RESULTING IN A POSSIBLE ENGINE COMPARTMENT FIRE.
Remedy. DEALERS WILL INSPECT THE NUT SECURING THE POWER STEERING LINE TO THE POWER STEERING PUMP. IF THERE ARE NO SIGNS OF A FLUID LEAK, DEALERS WILL TIGHTEN THE NUT. IF A FLUID LEAK IS PRESENT, DEALER WILL TIGHTEN THE NUT AND CHECK THE FLUID LEVEL. THE RECALL BEGAN ON SEPTEMBER 26, 2008. OWNERS MAY CONTACT SATURN AT 1-800-972-8876 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
All 2 campaigns on file, newest first.
What owners reported
Newest filings
Steering
Filed Oct 7, 2025113,000 milesIL
The contact owns a 2009 Saturn Vue. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. There was no warning light illuminated. The contact stated that the steering wheel became difficult to turn and was inoperable while attempting to reverse. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 113,000.
Engine
Filed Oct 8, 2024OH
Stalls stops, with Engine power reduced, stabilitrak off. After turning or braking. Engine light with down arrow. Accident probability. DANGEROUS ESPECIALLY IF ON HIGHWAY OR COUNTRY RD!
Steering
Filed Sep 20, 2024MI
Vehicle has lost power steering. Difficult to steer especially in reverse and sometimes in turning left. If wheels are not completely straight, you have turn with all the strength you can muster. Reluctant to turn left unless you have twice as much time as you should need to avoid an accident.
Power Train
Filed Jun 5, 2023MI
I have only 68,329 miles. My transmission lost reverse. When first driving it will only go up to 10 mph and over time the maximum speed is 30 to 40 mph. Even if it gets to this speed it hesitates. The car is a danger and not drive able. I took the car to a GM dealer requesting a Policy Evaluation according to the Service Bulletin Warranty. The evaluation showed GM will not help me with any repairs or replacement of transmission. A car should not have a major component fail like a transmission especially with such low mileage. It is expected to have maintenance and repairs on a vehicle. What is not expected or normal servicing is transmission repair or replacement. It was estimated from the GM dealerships Policy Evaluation it will cost $5,500 to replace the transmission. My car is in great shape other than the transmission failure. I love my car and anticipated to have this car many years. This is an unaffordable repair and essentially makes this a throw away car. I feel extremely disappointed in GM's decision to not remedy this major problem.
Unknown or Other
Filed Oct 8, 2022IL
For the third time since purchasing my car in 2009 I am having problems removing the key from the ignition cylinder. On 11/16/17 the floor shifter was replaced. On 09/11/20 another one was replaced. On 10/07/22 having problems again removing the key. Will take car in for service again.
Steering
Filed Jan 7, 2022OH
The power steering goes out especially at lower speeds are from take off ,it takes every thing you have to turn wheel it has almost caused me two accidents, fluid level is fine, makes no unusual noise steering just goes out making it very dangerous to turn to the right are left & very difficult to turn from a complete stop .No one has figured the problem out & its my only vehicle there is definitely a Manufacture problem with the steering in this vehicle
Unknown or Other
Filed Aug 29, 2021MA
Vehicle is a Saturn Vue XE, 3.5 liter AWD, ~84,000 miles. Problem Statement: Extensive corrosion of the subframe located at the midpoint of the vehicle on the driver and passenger sides. This is NOT surface rust - the frame corrosion has resulted in sections of the frame rotting through, severely compromising the structural integrity of the frame and safety of the vehicle. I have documented at least 6 formal complaints for the same problem from various websites, including some with front end and engine mounts cross members literally rotting away. My vehicle is only 12 years old and has only 7000 miles average miles per year but will not pass a safety inspection in Massachusetts due to the extensive rust through. The NHTSA has several corrosion related service bulletins documented involving several General Motors vehicle models but they only call out surface corrosion. The NHTSA needs to investigate FRAME RUST THROUGH on Saturn Vue and other GM vehicles as OWNERS ARE HIGHLY UNLIKELY TO REALIZE THE LOOMING SAFETY HAZARD if they have no other reason to inspect underneath the vehicle.
Steering
Filed Jun 8, 2021NY
The car stable trak light comes on for service then the power steering service light comes and I lose power steering and power of my car this happened at 60mph on the highway, shut the car off for 5 mins and everything went back to normal then it happened again proceeded to do the same thing and it went back to normail
Air BagsCrash
Filed Dec 27, 2020160,000 milesTX
WHILE I AM DRIVING I HAVE HAD INTERMITTENT INCIDENTS THAT CANNOT BE REPLICATED. "STABILITRAK" WARNING LIGHT HAS NOT TURNED OFF. I HAVE LOST CONTROL OF MY VEHICLE WHILE DRIVING TWICE BUT WAS ABLE TO PULL OVER AFTER A FEW SECONDS. THE VEHICLE WILL LOSE POWER TO THE DASH. WHEN I AM TURNING THE STEERING WHEEL GETS VERY HARD TO TURN AND WILL TURN OFF THE RADIO. THIS WILL CAUSE THE CAR TO LOOSE POWER WHILE DRIVING. THEN WHEN I TURN THE CAR OFF I WILL BE UNABLE TO GET THE KEY OUT OR TURN THE VEHICLE ON. I WILL HAVE TO RESTART THE VEHICLE. I HAVE REPLACED THE BATTERY TWICE AND THE ALTERNATOR TWICE AND THIS HELPED FOR 2 MONTHS THEN THE PROBLEM PERSISTED. I ALSO REPLACED THE WHEEL SENSORS TO NO AVAIL. I HAVE TAKEN TO 3 MECHANICS BUT THEY CANNOT REPLICATE THE ISSUE. WHEN THE VEHICLE IS IN PARK, I WILL TRY TO TURN THE VEHICLE ON AND THEN JUST TAP ON THE BRAIN COMPARTMENT ABOVE THE BATTERY AND SOMETIMES THIS WORKS. I HAVE BEEN LEFT STRANDED MORE THAN I CARE TO ADMIT. WHILE DRIVING IF THE ISSUES ARE REALLY BAD AND IF I HAVE TO DRIVE LONG DISTANCE I WILL TRY TO USE CRUISE CONTROLL BUT IT WILL NOT ENGAGE.
Power Train
Filed Oct 24, 2020121,000 milesMN
THE VEHICLE HAS ONLY 122,000 AND IS IN GOOD PHYSICAL CONDITION, YET THE TRANSMISSION IS SLIPPING BADLY. AFTER DOING SOME INVESTIGATION, WE FOUND OUT THAT THIS IS OFTEN THE CASE FOR THIS MODEL AND YEAR AFTER 120,000 MILES. WE BROUGHT IT INTO OUR LOCAL GM DEALER/SHOP AND THEY TOLD US IT NEEDS A NEW TRANSMISSION, WHICH RANGES FROM REBUILT AT $2500 AND NEW FOR OVER $4000. THIS SEEMS VERY WRONG CONSIDERING KBB SAYS IT BOOKS FOR $4500?
Electronic Stability Control (esc)
Filed Sep 11, 2020143,000 milesCA
TRANSMISSION STARTED SLIPPING
Steering
Filed Sep 7, 202081,000 milesIL
VEHICLE HAS A HIGH WHINING SOUND ESPECIALLY WHEN TURNING AS WELL AS WHEN VEHICLE IS IN MOTION YOU CAN TELL SOMETHING IS NOT RIGHT WITH THE STEERING ALMOST LIKE IT'S GETTING STUCK IN EITHER DIRECTION
Electronic Stability Control (esc)
Filed Sep 6, 2020144,041 milesCA
TRACTION CONTROL STAYS ON AND TRANSMISSION ENGAGES THEN RELEASE SLIPPING ..ALSO HYBRID SYSTEM NIT WORKING AT ALL NEVER TURN OFF AND ANY STOP LIKE A HYBRID .
Steering
Filed Aug 1, 202096,580 milesCA
CARE WAS PARKED IN STORE PARKING LOT. WHEN I ATTEMPTED TO REMOVE THE KEY FROM THE IGNITION, KEY WOULD NOT MOVE FROM ACC TO PARK. CAR WOULD START, BUT NO MATTER WHAT I TRIED, I COULD NOT REMOVE THE KEY. DROVE TO DEALER WHO TOLD ME IT WAS THE SHIFTER. GAVE ME A WORK-AROUND: MOVE AUTOMATIC GEAR TO M (MANUAL) THEN PUSH UP HARD TO P (PARK.). THE KEY COULD THEN BE REMOVED. THIS POSES A SAFETY ISSUE IF WORK-AROUND WAS NOT KNOWN. THERE'S A DANGER TO LEAVING THE CAR, UNABLE TO LOCK IT AND RUNNING THE BATTERY DOWN. IF THE CAR HAD BEEN IN A CRASH WITH THE NEED TO IMMEDIATELY LEAVE THE VEHICLE, THERE WOULD BE A RISK TO PASSENGERS, NEARBY PEDESTRIANS, OTHER DRIVERS AND PROPERTY. WHEN I CALLED THE DEALER TO CONFIRM SERVICE NEEDED AND SET AN APPOINTMENT FOR SERVICE, I WAS TOLD THAT I SHOULD NOT WAIT AND COME IN IMMEDIATELY.
Steering
Filed Jun 13, 202088,895 milesIA
THE ELECTRIC POWER STEERING QUITS SEVERAL TIMES DURING A 2-3 MILE TRIP. THE WHEEL IS EXTREMELY HARD TO TURN BUT DOES PIVOT THE FRONT TIRES. IT TAKES A LOT OF FORCE TO TURN THE WHEEL. *TR
Air Bags
Filed Mar 29, 2020MA
IT SEEMS LIKE IT'S STILL HAVING SOME PROBLEMS DUE TO THE RECALLS..THE AIR BAG LIGHT IS ON AND THE TIRE SENSOR LIGHT IS ON..
Power Train
Filed Jan 5, 2020TX
IT STARTED RAINING IN AN AREA I WAS NOT FORMILLIA WITH. WHEN I HIT THE GAS SOMETIMES IT ENGAGED OTHER TIMES IT DID NOT. THEN IT WOULD NOT GO INTO REVERSE. I COULD ONLY GO FORWARD IN LOW, WOULD NOT SHIFT INTTO 2ND OR DRIVE.
Steering
Filed Oct 28, 2019121,000 milesIN
KEY WOULD NOT COME OUT AFTER PUTTING CAR IN PARK. TOOK IT TO MYERS AUTOWORLD, THEY FOUND THE SHIFTER SWITCH WAS BAD.
Electronic Stability Control (esc)
Filed Aug 31, 2019IA
WHILE DRIVING POWER STEERING WENT OUT. DIFFICULT TO CONTROL OR TURN WHEEL. ALMOST HAD AN ACCIDENT. FORTUNATELY WAS DRIVING 25MPH ON CITY STREET WOULD HAVE BEEN MUCH WORSE IF ON INTERSTATE.
Steering
Filed Aug 28, 201990,000 milesMI
"TAKATA RECALL" I HAVE A 2009 SATURN VUE I LOOSE MY POWER STEERING AT LOW SPEEDS WHILE TURNING RIGHT OR LEFT. IT TAKES TWO HANDS AND VERY DIFFICULT TO TURN.
Steering
Filed Jul 15, 2019103,000 milesFL
TL* THE CONTACT OWNS A 2009 SATURN VUE. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO PHIL SMITH CHEVROLET (LOCATED AT 1640 N STATE RD 7, LAUDERHILL, FL 33313, (954) 372-2576) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Steering
Filed Jul 13, 2019103,000 milesFL
POWER STEERING LOCKED FROM TIME TO TIME. DEALER SAYS MODULE AND MOTOR AT THE POWER STEERING IS CAUSING THAT. THAT CAN HAPPEN WHETER THE VEHICLE IS STATIONARY AND IN MOTION. VERY UNSAFE
Power Train
Filed May 28, 201935,500 milesWI
AT LESS THAN 35,500 MILES I HAD A POWER RACK LEAK AND RACK NEEDS TO REPLACED WITH A PRICE OF $1000. AT 62,000 MILES WE HAD TO REPLACE THE POWER STEERING PUMP WITH A COST OF $700, AND NOW AT 64,000 MILES I FIND I HAVE A CRACKED WAVE PLATE IN THE TRANSMISSION THAT WILL COST ANOTHER $2,000.
Air Bags
Filed May 6, 2019GA
TAKATA RECALL. I HAVEN'T RECEIVED NOTIFICATION TO REPLACE MY TAKATA AIRBAGS BUT ALL OTHER MAKES AND MODELS OF CARS AND TRUCKS HAVE RECEIVED THEIR RECALLS. I WANT MY TAKATA AIRBAGS REPLACED.
Service Brakes
Filed May 6, 201954,225 milesPA
WHILE IN MOTION ON A CITY STREET GOING UP HILL, THE CAR WAS HAVING A PROBLEM ACCELERATING UP HILL. WHEN GOING DOWNHILL, THE CAR WOULD STOP, AND THE BRAKES WOULD LOCK UP. HAVE TO USE ACCELERATION WHEN GOING DOWNHILL IN ORDER FOR IT TO MOVE. FINALLY WHEN I MADE IT HOME AND PARKED THERE WAS A LOUD NOISE (LIKE SOMETHING WAS SCRAPING AGAINST SOMETHING). AND THEN THE SERVICE TRACTION CONTROL LIGHT CAME ON. WHEN I GOT OUT THE CAR, IT SMELLED LIKE BURNT METAL. WHEN I GOOGLED THIS PROBLEM, IT APPEARS THAT A LOT OF SATURN VUE USERS HAVE HAD THE SAME ISSUES AND IT APPEARS AS IF THE DEALERSHIPS ARE NOT SURE HOW TO FIX THIS PROBLEM.
Electrical System
Filed Aug 25, 2018144,000 milesTN
CAR HAS LOST POWER ON DASH LIGHTS, RADIO WHEN OUR DAUGHTER WAS DRIVING ON THE FREEWAY OR AROUND TOWN ESPECIALLY WHEN TURNIN THE STEERING WHEEL, LOOSES POWER, AND SHE WAS FORCED TO GET INTO THE EMERGENCY LANE. KEY GETS STUCK IN INGNITION UPON STARTING CAR INTERMITTENTLY WILL NOT START WITHOUT JUMPING THE CAR OFF OR WITHOUT WIGGLING THE WIRES ON TOP OF THE BATTERY CONNECTING TO THE BRAIN. WE HAVE HAD THE BATTERY REPLACED. STABILITRACT LIGHT WAS ON AND WE HAD THE DEALER CHECK IT OUT THEY REPLACED THE BRAKE COMPUTER MODULE. RADIO WILL CUT OFF, DASH LIGHTS GO OFF INTERMITTENTLY.
Steering
Filed Aug 20, 201889,173 milesMN
WE PURCHASED THIS CAR USED NOW HAS UNDER 90,000 MILES ON IT AND THE ENGINE STARTED LEAKING FROM ALL SEALS. $2700 TO REPAIR THIS NOW THE POWER STEERING SEEMS TO BE NOT WORKING MAKING IT DIFFICULT TO IMPOSSIBLE TO DRIVE THIS VEHICLE. NO INDICATION OF ANY LEAKS JUST NOTICES WHEN THE GRINDING STARTED THERE WAS NO POWER STEERING FLUID ON THE DIP STICK. I SEE SEVERAL COMPLAINTS FOR THIS PROBLEM AND GIVEN THE SAFETY ISSUE FEEL IT SHOULD BE RECALLED.
Service BrakesCrash
Filed Aug 3, 2018182,889 milesTX
' TAMARA RECALL' WHEN COMING TO A STOP, THE BRAKE PEDAL GOES TO THE FLOOR AND STICKS AND WHEN RELEASED THE CAR DARTS AWAY AND MAKES IT HARD TO STOP. I HAVE BEEN IN AN ACCIDENT BECAUSE OF THIS AND HAVE RECEIVED TWO TICKETS BECAUSE OF THE BRAKES .
Steering
Filed Jul 6, 201890,136 milesMI
I BOUGHT THE CAR WITH 62,301 MILES ON IT. AT 90K MILES, I'M ON MY WAY TO WORK, AND WHILE DRIVING AROUND A CURVE I NOTICED A TUG LIKE FEELING IN MY STEERING WHEEL. I THOUGHT I WAS IMAGINING IT. BESIDES OF THAT LITTLE S CURVE, IT'S A STRAIT SHOT TO WORK. I NEEDED GAS, SO I WENT TO TURN INTO THE GAS STATION AND ALMOST HIT A TRUCK PARKED THERE BECAUSE I HAD NO STEERING. I TURNED THE WHEEL A FULL 360 AND LUCKILY MANAGED A TURN ENOUGH TO MISS THE GUYS TRUCK BY INCHES (LITERALLY). IN MY COMPLETE EMBARRASSMENT, I JUMP OUT APOLOGIZING AND TOLD HIM THE ISSUE. HE STATED HE SEEN ME CRANKING THE WHEEL AND FIGURED AS MUCH AND OFFERED TO CHECK THE STEERING FLUID FOR ME. ASTOUND TO FIND THERE WAS NOTHING TO CHECK. I TOOK IT TO LACLAIRS IN CHESANING MI, AND THIS IS WHAT THE REPAIR ORDER READS : POWER STEERINGQUIT WHILE DRIVING. AND NOW STEERING BINDS AND CLUNKS AND CAN BARELY TURN, SCANNED SYSTEM, BUT NO CODES STORED, CONTACTED TECH ASSIST CENTER..UNPOWERED STEERING ASSIST MOTOR THEN STEERING MODULE. CONDITION NO DUPLICATED, REPLACED STEERING GEAR ASSEMBLY AND PERFORMED FRONT AND REAR ALIGNMENT AS NEEDED RESET FRONT AND REAR TOE. $672.33. I CHOSE THE REMANUFACTURED PART HOPING THAT WHAT EVER THE PROBLEM WAS WITH THE ORIGINAL WOULD HAVE BEEN FIXED BEFORE THEY COULD PUT IT BACK ON THE SHELF, NOW, AT 131 K MILES, ONLY 42 K MILES SINCE THAT REPAIR, THE SAME ISSUE HAS RETURNED. NOW, I HAVE TO ONCE AGAIN PAY TO HAVE IT LOOKED AT, AND ONCE AGAIN PAY FOR THE REPAIRS. I HAVE SEEN SEVERAL COMPLAINTS FR
Electrical System
Filed May 4, 201856,000 milesMI
THE WIRING HARNESS TO THE PASSENGER SIDE HEAD LIGHT KEEPS MELTING, CAUSING ME TO LOOSE THE USE OF THAT HEADLIGHT. I HAVE ALREADY REPAIRED THE SITUATION TWICE, NOW I AM SEE THAT OTHER SATURN OWNERS HAVE HAD THE SAME ISSUE. I CALLED GM AND THERE IS NO RECALL? HOW IS THAT POSSIBLE. I HAVE STRUGGLED WITH THIS ISSUE FOR 2 YEARS. THIS IS A SERIOUS SAFETY CONCERN, I CAN'T SEE WITH ONE HEADLIGHT. PLEASE HELP
Power Train
Filed Jan 27, 201877,500 milesOH
WHEN I PARK THE CAR, THE AUTOMATIC TRANSMISSION DOES NOT FULLY SHIFT TO PARK UNLESS I THROW IT VERY HARD INTO PARK AND I CAN NOT TURN THE KEY TO THE "OFF" POSITION AND TAKE IT OUT OF THE IGNITION. SOMETIMES IT TAKES SEVERAL VERY HARD THROWS AND OTHER TIMES IT ACTS NORMALLY.
Steering1 injured1 killed
Filed Dec 12, 2017103,000 milesSC
HI MY NAME IS [XXX]. I AM HAVING DIFFICULTIES WITH THE POWER STEERING IN MY 2009 SATURN VUE XE. THIS HAD BEEN ON ONGOING PROBLEM APPROXIMATELY ONE MONTH. I WAS INSTRUCTED TO RETURN THE CAR TO THE DEALERSHIP FOR DIAGNOSIS. THE WARRANTY ON MY SATURN IS NO LONGER NEEDED SERVICE. THE POWER STEERING PROBLEM HAS GOTTEN MUCH MORE WORSE OVER THE COURSE OF TIME. IT IS BECOMING MORE AND MORE DIFFICULT TO MANEUVER OR TURN MY VUE. I AM A 65 YEAR OLD AND MY STRENGTH ISN'T WHERE IT USED TO BE. THE FIRST TIME THE STEERING WENT OUT I ALMOST GOT INTO AN ACCIDENT. I ALSO UNDERSTAND THAT THERE WAS A RECALL FOR MY EXACT CAR MODEL. YES, I WAS TOLD THE RECALL WAS NOT FOR MY SPECIFIC MODEL. BUT, AS TIMES GET HARDER AND HARDER I REALLY DON'T HAVE THE FINANCES TO FIX THIS CAR. WOULD YOU GUYS BE WILLING TO EXTEND MY WARRANTY PLEASE TO GET THIS FIXED. THIS CAR IS AS MY MEANS OF TRANSPORTATION. I WOULD GREATLY APPRECIATE ANYTHING IN YOUR SHIRTS THAT YOU COULD DO TO RESOLVE MY ISSUE. THANK YOU KINDLY AND GRACIOUS REGARDS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical System
Filed Dec 5, 201751,000 milesAZ
UNABLE TO TURN VEHICLE OFF WHILE IN PARK. KEY GETS STUCK AT ACC.
Service Brakes
Filed May 14, 2017101,057 milesMI
WHEN BRAKES ARE LIGHTLY APPLIED THEY CONTINUE TO SLOW THE VEHICLE UNTIL YOU PLACE YOUR FOOT UNDER THE BRAKE PEDAL AND PULL IT UP TO GET IT TO RELEASE . THE MECHANIC DECIDED THAT THE BOOSTER OR THE MASTER CYLINDER WAS THE PROBLEM. WE FIXED TO THE TUNE OF $946.52. FIVE WEEKS LATER THE PROBLEM REAPPEARED. THIS TIME IT WAS DISCOVERED THAT THE PIVOT PIN THAT MOUNTS THE BRAKE PEDAL UNDER THE DASH WAS SQUEEZING THE PEDAL ARM SO TIGHT THAT THE PEDAL WAS STICKING. THE PEDAL ARM WAS REMOVED AND MACHINED DOWN SO THAT IT NOW PIVOTS FREELY TO THE TUNE OF $100.00 SO IT A VERY SHORT TIME I HAVE SPENT $1046.42 IN CAR REPAIRS.
Electrical System
Filed May 1, 201780,551 milesIN
TL* THE CONTACT OWNS A 2009 SATURN VUE. WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION SEIZED WHILE THE KEY WAS PRESENT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THAT THE IGNITION LOCK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE KEY WAS UNABLE TO BE REMOVED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS AND REFEREED THE CONTACT TO NHTSA. THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM), HER VEHICLE'S YEAR WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,551.
Electrical System
Filed May 1, 201780,000 milesDE
THE FIRST PROBLEM OCCURRED ABOUT A YEAR AGO, WHEN A MESSAGE STATING "STABILITRACK OFF" APPEARED WHILE DRIVING ON THE INTERSTATE. I CONTINUED DRIVING WITH THE MESSAGE AND PARKED AS NORMAL.THE NEXT TIME I STARTED THE CAR THE MESSAGE WAS GONE. SEVERAL MONTHS LATER I WENT TO START THE CAR AND IT WAS COMPLETELY DEAD. DOOR LOCKS, RADIO, EVERYTHING WAS DEAD. WE REPLACED THE BATTERY AND THOUGHT THE PROBLEM WAS FIXED, BUT ABOUT TWO MONTHS LATER I WENT OUT IN THE MORNING TO A DEAD CAR AGAIN. JUMPING THE CAR WAS AN INSTANT FIX, AND THE VEHICLE RAN FINE AGAIN FOR ABOUT 3 WEEKS. THIS HAPPENED ABOUT ONCE A MONTH FOR THE NEXT 6 MONTHS, WITH THE "STABILITRAK OFF" MESSAGE OCCASIONALLY POPPING UP WHILE DRIVING. EACH TIME IT WOULD NOT START A JUMP WAS REQUIRED, AND THEN THE CAR WOULD DRIVE FINE. THERE WAS NEVER ANY INDICATION THAT THE BATTERY WAS LOW, AND IT NEVER QUIT WHILE ACTIVELY BEING DRIVEN. OVER THE PAST MONTH THE PROBLEMS HAVE OCCURRED MORE FREQUENTLY, AND NOW HAPPEN ABOUT 3-4 TIMES PER WEEK. I HAVE TO KEEP A PORTABLE BATTERY CHARGER IN MY GLOVEBOX TO JUMP IT MYSELF. WE HAVE REPLACED THE BATTERY TWICE AND STILL HAVE THESE ISSUES. WE TOOK IT TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO FIND THE PROBLEM, THOUGH HE ASSURED US THE BATTERY, ALTERNATOR, ETC. WERE FINE. AT THIS POINT WE ARE LOOKING TO SELL THE VEHICLE, BECAUSE MY KIDS AND I CANNOT KEEP BEING STRANDED WHEN IT WON'T START. I NO LONGER FEEL IT IS A SAFE VEHICLE FOR THEM TO BE RIDING IN. UNFORTUNATELY WE WILL TAKE A HUGE HIT WHEN
Electronic Stability Control (esc)
Filed Mar 29, 201753,385 milesNY
PURCHASED VEHICLE WITH MILEAGE AT 25,394 5/28/2014 CURRENTLY TODAY, 3/29/2017 MILEAGE IS 53,588, AVERAGE USE PER YEAR 9,398. WITHIN THE MARCH 2017, 3/3/2017 HAD A TRANSMISSION REBUILT, 3/20/2017 CHECK ENGINE, STABILITRAK & TRACTION SIGNS FLASHING MAP SENSOR AND OXYGEN SENSORS WERE REPLACED, 3/29/2017, POWER STEERING LINE LEAK. UNDER 2009 SATURN VUE-V6 UTILITY 4D RED LINE AWD A RECALL #08284 WAS SITED ON SEP 16, 2008 WITH NHTSA ID# 08V470000. READING DESCRIPTION MY VEHICLE FALLS UNDER THE RECALL CONDITION BUT MY VIN# DOESN'T SHOW ANY RECALL ATTENTION REQUIRED. ON 3/20/2017, DEALER FOUND A RECALL 15806 ACTION 9102060 AND IT WAS CLEARED BUT I STILL CONTINUED TO HAVE PROBLEMS WITH VEHICLES STEERING. I CAN'T ACCELERATE AND HAVE DIFFICULTY STEERING TO LEFT OR RIGHT...
Electrical System
Filed Jan 27, 201760,000 milesSC
THE HOSE FOR THE MOON ROOF DRAINS ARE LEAKING CAUSING MOLD AND ELECTRICAL ISSUES IN THE VUE. WE HAD THE HOSES REPLACED TWICE BUT THE PROBLEM KEEPS HAPPENING. ELECTRICAL ISSUES HAVE CAUSED ISSUES WITH STARTING, INSTRUMENT PANEL, ETC.
Steering
Filed Jan 2, 201788,700 milesCO
WHILE TURNING AT LOW SPEEDS POWER STEERING GOES OUT. THE VEHICLE BECOMES HARD TO STEER.
Electrical System › Ignition
Filed Dec 16, 2016170,000 milesNJ
TL* THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED THAT THE KEYS WOULD NOT COME OUT OF THE IGNITION WHILE IN THE PARK POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
Air BagsCrash1 injured
Filed Dec 14, 2016116,000 milesKS
DRIVING VEHICLE AROUND 55MPH VEERED OFF ONTO LOOSE GRAVEL. HIT A DRAIN CULVERT FLEW INTO THE AIR, SLAMMED DOWN INTO A DITCH, AND HIT SEVERAL CUT TELEPHONE POLES USED AS LANDSCAPE DECORATIONS WITH NO FRONT AIR BAG DEPLOYMENT. RECEIVED MEDICAL ATTENTION AND FILED POLICE REPORTS. *TR
Air Bags
Filed Sep 27, 201627,800 milesTN
TAKATA RECALL I HAVE BEEN GETTING A "SERVICE AIR BAG" INDICATOR. IT SEEMS TO HAPPEN EVERY DAY WHEN THE TEMPERATURE IS EXTREMELY HOT OVER 100 DEGREES. ON COOLER DAYS, I DO NOT GET THE INDICATOR LIGHT. WHEN IT IS HOT, THE LIGHT COMES ON IMMEDIATELY WHEN I START MY CAR. IF I DRIVE A DISTANCE WITH THE AIR ON, IT GOES OFF. THIS STARTED HAPPENING OVER A MONTH AGO. I WENT TO A DEALER AND THEY CHARGED ME $105 TO RUN A DIAGNOSTIC TEST. THEY SAID SOMETHING NEEDS REPLACING AND WILL COST ME $495. I HEARD FROM A FAMILY MEMBER WHO WORKED FOR GM THAT BECAUSE THIS IS A SAFETY ISSUE, I SHOULD NOT HAVE TO PAY FOR THIS. IS THIS TRUE?
Electrical System
Filed Jul 19, 201642,000 milesIL
TL* THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED THAT THE IGNITION KEY HESITATED TO DISENGAGE FROM THE VEHICLE INTERMITTENTLY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
Unknown or Other
Filed Jun 20, 2016AL
THE AIR CONDITIONING IS NOT WORKING IT WILL WORK FOR A FEW MINUTES THEN JUST BLOW HOT AIR IT HAS BEEN CHECKED FOUR TIMES BY SERVICE TECHS. I HAVE NOT TALKED TO A SATURN OWNER THAT SAID THEIRS WORKED GOOD I THINK GM SHOULD RECALL ALL OR THE 2009 MODELS A TRY TO FIX THEM
Steering
Filed Feb 22, 201636,685 milesAL
TL* THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND AN ABNORMAL SOUND EMITTED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP AND THE INLET PIPE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON TWO SEPARATE OCCASION WHERE IT WAS DIAGNOSED THAT THE GEAR ASSEMBLY NEEDED TO BE REPLACED. IN ADDITION, THE SHAFT WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,685. UPDATED 04/21/2016*LJ UPDATED 05/31/18*JB
Steering
Filed Feb 1, 2016100,000 milesMS
THE WHEEL IS HARD TO TURN WHEN BACKING OUT OF A PARKING SPOT AND MAKING TURNS TO THE LEFT AND RIGHT.IT HAPPENS WHEN EVER I MAKE A TURN IN DRIVE AND WHEN I AM BACKING UP FROM PARK. IT STARTED WHEN THE CAR MILAGE HIT OVER 100,000. WE TOOK IT TO THE DEALER AND WAS TOLD WE NEEDED TO FLUSH THE POWER STEERING FLUID. WE DID THAT AND THE PROBLEM SITLL HAPPENS. IT STARTED AGAIN ABOUT 2 HOURS AFTER WE PICKED UP THE CAR. TOOK THE CAR BACK AND WAS TOLD THAT WE NEED TO CHANGE THE RACK AND THE PUMP. WILL COST ME OVER $1500. IS THIS ON A RECALL?
Service Brakes
Filed Dec 29, 2015119,000 milesMN
THE SELLING DEALERSHIP LISTS THIS VEHICLES CURRENT CONDITION AS, "SUBURB CONDITION." THE FOLLOWING INSPECTION COMMENTS WERE PROVIDED TO ME WHEN AT THIS DEALERSHIP: A) DRIVERS SIDE SUN VISOR BROKEN, DOESN'T STAY IN PLACE; B) LEFT FRONT HEADLIGHT OUT; C) NO HEAT CONTROL (ALWAYS BLOWING COLD); D) DRIVERS SIDE LUMBAR ADJUSTER BROKEN OFF; E) AIR FILTER DIRTY; F) FRONT AND REAR BRAKES AT 3 MM. RECOMMEND FRONT AND REAR PADS AND ROTORS; G) "SMALL" OIL LEAK NEAR TRANSFER CASE; H) FRONT SWAY BAR LINKS "RATTLE" OVER BUMPS. AN ESTIMATE WAS PROVIDED FOR PARTS AND LABOR COSTS, BUT DID NOT INCLUDE PARTS AND LABOR COSTS FOR FIXING THE HEAT OR THE ENGINE LEAK(S). ALSO, LABOR COSTS WERE NOT PROVIDED FOR REPAIRING THE LUMBAR SUPPORT. THE TOTAL COST FOR THESE REPAIRS IS SEVERAL THOUSAND DOLLARS. BASED ON THESE INSPECTION RESULTS, AND MY OWN OBSERVATION (I.E. THE TIRES DOT DATES AND WEAR INDICATE INSTABILITY IN CARS PERFORMANCE AND SAFETY), THE CURRENT CONDITION OF THIS VEHICLE IS NOT "SUBURB."
Visibility/Wiper
Filed Nov 23, 201580,000 milesMI
THE REAR DEFROSTER DOES NOT WORK. WHEN YOU PRESS THE REAR DEFROSTER WINDSHIELD WIPER FLUID POURS OUT OF THE VEHICLE. NO DEFROSTING HAPPENS
Service Brakes
Filed Nov 10, 2015134,000 milesGA
AUGUST 2015 I WAS ON MY WAY HOME FROM WORK AROUND 6:25PM ON I-75 THE ENGINE STARTED REVVING AND RPM WERE HIGH AND TRUCH FELT LIKE I WAS PUSHING GAS AND BRAKE PEDAL AT SAME TIME. CHECK ENGINE LIGHT COMES ON. I THOUGHT THE TRANSMISSION WAS FAILING. CALLED ONSTAR FOR A DIAGNOSTIC AND WAS TOLD THE CODE IS P0340, CONTINUE TO DRIVE AND IF MORE ISSUES TAKE IN TO DEALER. ALL OF A SUDDEN MY SPEED WENT FROM 65 TO 30 AND EVEN THOUGH I WAS FLOORING GAS PEDAL IT WOULD GO NO MORE THAN 20-30 MPH. I FRANTICALLY, SOMEHOW WAS ABLE TO MANEUVER 5-6 LANES OF TRAFFIC AND PULL OVER ONTO THE SHOULDER. NEEDLESS TO SAY I HAD TO BE TOWED. IT WAS ONLY BY THE GRACE OF GOD THAT I WAS NOT HIT NOR CAUSED SOMEONE ELSE TO HAVE AN ACCIDENT ON I-75 IN BUSY ATLANTA. I WAS 50 MILES AWAY FROM HOME AND HAD TO GET A RIDE HOME. AFTER DAYS OF RESEARCH AND THE REPAIR SHOP DIAGNOSING THE VEHICLE ACCORDING TO THE CODES, I HAD TO REPLACE THE CATALYTIC CONVERTER HUB 2.
Service Brakes1 injured
Filed Nov 10, 2015134,000 milesGA
THE CHECK ENGINE LIGHTS WAS SUPPOSED TO BE DUE TO A CATALYTIC CONVERTER WAS A SURE FIX, I PAID 700 TO REPLACE AND A DAY AFTER PICKING UP FROM MY MECHANIC IT IS DOING IT AGAIN. IT WAS HESITANT AT FIRST BUT THEN IT STARTED AGAIN AND GOT WORSE. THE RPM ACCELERATING BUT SPEEDOMETER SLOWING DOWN. I TOOK IT BACK TO MY MECHANIC, HE READ SOMETHING TO ME ABOUT THE REPLACEMENT OF CONVERTER, IT SAID TO DRIVE IT FOR 1 HOUR AT HIGH SPEEDS TO BURN OFF INSIDE THE NEW CONVERTER, RESET THE LIGHT WHICH SHOULD FIX THE PROBLEM. I HAD ALREADY DRIVEN FOR 1 HOUR BECAUSE I LIVE AN HOUR AWAY. I HEAD HOME AND AS I'M GETTING ON THE ENTRANCE RAMP TO I-75 SOMETHING CAME THROUGH MY VENTS AND IN MY THROAT AND CHEST AND I START COUGHING REALLY BAD AND TIGHTNESS IN CHEST. I GOT UP TO 55MPH AND THE TRUCK STARTED JERKING AND I NOTICED THE BRAKE PEDAL WAS DOWN TO THE FLOOR AND MY BRAKES LOCKED UP. IT WILL NOT GO MORE THAN 20-30MPH. I PULLED OVER TO THE SHOULDER AND WHILE STILL IN DRIVE THE TRUCK WILL NOT MOVE. CHECK ENGINE, ABS AND TRACTION LIGHTS CAME ON. I CALLED MECHANIC AND HE SUGGESTED I ROLL DOWN MY WINDOWS AND GET SOME AIR BECAUSE I WAS COUGHING SO BAD AND HAVE IT TOWED TO BE SAFE. CALLED ONSTAR AND NOW ABS CODES, TOLD TO TAKE IN FOR SERVICE WITHIN 7 DAYS, I ADVISED HER CANNOT DRIVE OVER 20MPH AND REQUESTED A TOW. A STATE TROOPER STOPPED TO ASSIST ME, SAID TO GET IN SAFER PLACE SO HE HELD TRAFFIC AND DROVE BEHIND ME TO GET OFF INTERSTATE WHILE I WAIT FOR TOW TRUCK. 7:32PM IN THE MIDST OF RUSH HOUR TRAFFI
Complaints 1-50 of 118, newest first, reproduced as filed.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 24, 2008. Source: NHTSA Office of Defects Investigation.