TRAVELING AT 65MPH THE KEY & KEY FOB FELL OUT OF THE IGNITION. I WAS ABLE TO SLOW DOWN BUT HAD LOST POWER STEERING, POWER BRAKES, AND THE AIRBAGS WOULD NOT HAVE DEPLOYED. I WAS ABLE TO GET TO THE SHOULDER OF THE ROAD. *TR
2004 Saturn Vue complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
TL* THE CONTACT OWNS A 2005 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE KEY CAME OUT OF THE IGNITION SWITCH INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 159,062.
I HAVE CONTACTED GM SEVERAL TIMES TO BE PASSED ON, HOPING I WILL GO AWAY. I HAVE HAD SEVERAL PROBLEMS WITH MY SATURN A NEW TRANSMISSION WAS INSTALLED AT 8,500 MILES. AFTER THE WARRANTY I HAD TO REPLACE THE MAIN BRAIN. I CALLED APPROXIMATELY 2 MONTHS AGO TO TELL THEM ABOUT THE IGNITION SWITCH. MY KEY WILL PULL RIGHT OUT WHILE THE CAR IS RUNNING AND MY AIR BAG LIGHT COMES ON. THEY WANT ME TO PAY TO SEE WHAT IS GOING ON. I KNOW THIS MODEL ISN'T IN THE RECALL, BUT I HAVE SPOKEN TO [XXX] WHO'S WIFE HAS ONE AND A FRIEND OF MINE HIS BROTHERS DOES THE SAME THING. THEY DON'T WANT TO ADMIT THAT THERE IS A PROBLEM WITH THE IGNITION. IT ALSO STALLS AND HAS THAT WAS WHY THEY REPLACED THE MAIN BRAIN. I FEEL LIKE MY VEHICLE IS A DEATH TRAP AND I AM STUCK IN IT AND HOPING I DON'T GET KILLED WHILE DRIVING IT. I WANT AN INVESTIGATION INTO THIS MAKE AND MODEL. I DON'T WANT TO BECOME ONE THE STATISTICS BECAUSE GM WON'T ADMIT THAT THERE IS PROBLEM LIKE THEY HAVE WITH ALL THE OTHER RECALLED VEHICLES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
SITTING AT A STOP SIGN THE TRANSMISSION STOPPED WORKING. *TR
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE KEY WOULD EASILY MOVE FROM OFF TO ON, SKIPPING THE ACCESSORY POSITION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING AS THE DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 52,000. PM UPDATED 8/11/14*CN UPDATED 08/21/2014 *JS
WHEN REMOVING THE IGNITION KEY FROM THE IGNITION SWITCH CYLINDER, THE KEY GETS STUCK ABOUT HALF WAY OUT, AND IS VERY DIFFICULT TO REMOVE. AFTER PUSHING, PULLING, AND MANIPULATING THE KEY IT EVENTUALLY IS RELEASED. THIS HAS HAPPENED MULTIPLE TIMES AND AT TIMES IT SEEMS LIKE THE KEY MAY NOT COME OUT OF THE IGNITION. *TR
TL* THE CONTACT OWNS A 2004 SATURN VUE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY DECELERATE AND FAIL TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE TRANS AXLE WAS DEFECTIVE. THE TRANS AXLE WAS REPAIRED, BUT THE DEFECT RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,500.
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THERE WAS SMOKE COMING FROM THE STEERING WHEEL HOUSING WITHOUT WARNING. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIPER SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WERE 107,353. UPDATED 07/16/14 MA
WHEN DRIVING AT VARIOUS SPEEDS THE ELECTRIC POWER ASSIST QUITS MAKING YOU LOOSE POWER STEERING WHILE AT THE SAME TIME THE IP GAUGES JUMP. THE STEERING GETS HARD TO TURN WHICH CAN MAKE YOU WRECK. THIS IS SAME PROBLEM THE SATURN IONS HAVE. *TR
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT HE WAS ABLE TO REMOVE THE KEY FROM THE IGNITION WHILE THE VEHICLE WAS NOT IN PARK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2004 SATURN VUE, THE CONTACT STATED THAT THE DOOR LOCKS INDEPENDENTLY ENGAGED AND DISENGAGED WHILE TRAVELING AT VARIOUS SPEEDS. THE CONTACT ALSO STATED THAT THE VEHICLE ERRONEOUSLY ACCELERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 81,654 AVAILABLE. UPDATED 05/28/14*LJ THE CONSUMER STATED THE VEHICLE WOULD LOCK THE DOOR UPON REMOVING THE KEY FROM THE IGNITION. UPDATED 06/03/2014 *JS
I HAVE A 2004 SATURN VUE WITH AN IGNITION SWITCH THAT ALLOWS THE KEY TO BE REMOVED AT ANY TIME, IN ANY POSITION, WHETHER THE ENGINE IS RUNNING OR NOT. WITH THE ENGINE RUNNING, THE KEY CAN BE REMOVED, CREATING THE POTENTIAL TO NOT BE ABLE TO SHUT OFF THE ENGINE. WITH THE RECENT RECALLS AND INJURIES INVOLVING OTHER SATURN VEHICLES MADE AT THE SAME TIME, I BELIEVE THIS SITUATION NEEDS TO BE INVESTIGATED...UPDATED 06/09/14 *BF UPDATED 06/10/2014 *JS *TR
IGNITION KEY LOCK HAS BEEN REPLACED/REPAIRED 5 TIMES. ONCE UNDER WARRANTY. WHEN IT FAILS I CAN REMOVE THE KEY, WHILE DRIVING, BUT WHEN I TURN OFF THE CAR, I CANNOT TURN IT ONCE THE KEY IS INSERTED AGAIN. THIS MAKES IT IMPOSSIBLE TO RE-START THE VEHICLE. I WAS SURE MY CAR WOULD BE ON THE LIST OF RECENT RECALLS, BUT IT IS NOT. CAN YOU HELP US? I HAVE MANY OF THE BILLS TO HELP MY CASE. ..UPDATED 04-16-14 *BF UPDATED 8/23/2017*CN
MY CAR IS HAVING TRANSMISSION PROBLEMS AGAIN WONT KICK INTO DRIVE UNTIL CAR HAS BEEN RUNNING ATLEAST 30 MIN THEN WHEN I WAS DRIVING ON THE HIGHWAY ABOUT 40 IS WHAT I GOT TO THE CAR JUST STOPPED ACCELERATING AND WAS COMING TO A STOP WHICH COULD HAVE CAUSED A BIG ACCIDENT IF IT WOULD HAVE BEEN DURING HIGH TRAFFIC TIMES AND WHEN DRIVING IN TOWN I COME TO A FULL STOP AND THE CAR WONT KICK INTO DRIVE AGAIN UNTIL I PUT IT IN LOW AND MOVE UP MANUALLY. THEN IT IS HAVING A SERIOUS PROBLEM WITH THE AXEL OR SOMETHING I WAS DRIVING AT 35 HIT A SMALL BUMP IN THE ROAD AND THE CAR REARED OFF TO THE RIGHT AND I HAD NO CONTROL OF THE STEERING FOR A FEW SECONDS AND THEN IT WAS LIKE IT LOCKED BACK IN WHEN I STARTED MOVING THE STEERING WHEEL SIDE TO SIDE AND THE T/C LIGHT IS ALWAYS ON NOW AND I WAS TOLD THERE IS A SWITCH TO TURN IT ON OR OFF AND THAT COULD HAVE SOMETHING TO DO WITH THE STEERING PROBLEM BUT I HAVE FOUND NO SUCH SWITCH. PLEASE HELP ME AND TELL ME WHAT I CAN DO ABOUT THESE ISSUES AS GM WILL NOT DO ANYTHING THEY SHOULD RECALL THIS YRS MODEL COMPLETELY AND PAY THE OWNERS FOR A NEW VEHICLE SINCE THIS IS THERE FAULT. *TR
TRANSMISSION TOTALLY DESTROYED AS PER TOWING COMPANY. AS MANY CLAIMANTS BEFORE THIS IS A WELL KNOWN PROBLEM OF THIS YEAR CAR. I THINK A CLASS ACTION SETTLEMENT WAS REACHED WITH GENERAL MOTORS. *TR
THE TRANSMISSION FOR MY SATURN VUE (2004) WAS REPLACED IN 2010 WHEN MY VEHICLE HAD 77637 MILES. THE TRANSMISSION WAS REPLACED IN 2010 AFTER RECEIVING A LETTER FROM SATURN NOTIFYING OF ISSUE WITH INTELLIGENCE (VTI) TRANSMISSION AND MY VEHICLE EXPERIENCING ISSUES. MY NOW SECOND TRANSMISSION IS HAVING THE SAME PROBLEMS THE FIRST TRANSMISSION HAD. THE MECHANIC WHO DIAGNOSED THE VEHICLE HAS SAID THAT IT IS NOT NORMAL FOR A VEHICLE TO HAVE THE SAME TRANSMISSION ISSUE AND I KNOW MY FAMILY AND FRIENDS HAVE NOT EXPERIENCE THIS TYPE OF ISSUE WITH THEIR VEHICLES. THIS LEADS ME TO BELIEVE THAT THIS IS NOT NORMAL AND THAT THE ISSUE WITH THE INTELLIGENCE (VTI) TRANSMISSION HAS NOT BEEN RESOLVED. I AM ASKING FOR GMC TO COVER THE COST TO REPLACE THE NEW DEFECTED TRANSMISSION FOR MY VEHICLE. I WOULD LIKE FOR THIS ISSUE TO BE ESCALATED. MY EXPERIENCE WITH GMC PRODUCT AND CUSTOMER SERVICES I RECEIVE FROM JAY HAS LEFT ME VERY DISAPPOINTED AND DISSATISFIED WITH GMC. I WOULD LIKE TO KNOW IF THERE IS ANYONE WHO CAN HELP ME FIGHT THIS ISSUE WITH GMC. *TR
2004 SATURN VUE. CONSUMER WRITES IN REGARDS TO TRANSMISSION FAILURE. *SMD
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULD NOT ACCELERATE AND BEGAN SLIPPING OUT OF GEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE TRANSMISSION WAS SLIPPING AND WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. *TR
WE BOUGHT A 2004 SATURN VUE IN2007. IN 2010 WE STARTED HAVING TROUBLE WITH THE TRANSMISSION. WE WERE TOLD THAT THERE WAS A CLASS ACTION SUIT BECAUSE WE HAD A VTI TRANSMISSION. WE PAID 50/50 TO HAVE THE TRANSMISSION CHANGED. NOW 40 000 MILES LATER THE TRANSMISSION IS GONE AGAIN. GM KNEW THIS WAS A FAULTY TRANSMISSION. THE ONLY COMPENSATION WE WERE OFFERED IS $4,000 TOWARD A NEW GM CAR! *TR
CHECK ENGINE LIGHT WENT ON AND AT THE SAME TIME A VISIBLE LOSS IN ACCELERATION WAS NOTICED AT ALL TIMES WHEN TAKEN OFF. ALSO A WHINING NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT IDLING AND WHEN MOVING. TAKEN IN TO THE DEALERSHIP, A SLIPPING TRANSMISSION WAS DIAGNOSED AND IT WAS REPLACED FOR ANOTHER (DIFFERENT NUMBER) ORIGINAL GM TRANSMISSION PART NUMBER, COOLER FLUSHED, TCM CALIBRATED. A CHARGE FOR $ 5324 WAS PAID FOR THE REPLACEMENT, NO EXTENDED WARRANTY WAS AVAILABLE ANY LONGER, ALTHOUGH FORCED TO BUY WHEN THE VEHICLE WAS PURCHASED. *TR
AFTER DRIVING TO WORK I PARKED MY 2004 SATURN VUE AND REACHED FOR THE KEYS TO TURN OFF THE ENGINE. WHEN I TOUCHED THE KEY IT FELL OUT OF THE IGNITION SWITCH WITH THE ENGINE STILL RUNNING. WHEN I INVESTIGATED FURTHER, I FOUND I WAS ABLE TO INSERT AND REMOVE THE KEY REPEATEDLY AND WITHOUT FORCE WHILE THE ENGINE WAS RUNNING AND THE IGNITION SWITCH WAS IN THE RUN POSITION. I SHOT A VIDEO OF THIS WHICH IS VIEWABLE AT HTTP://YOUTU.BE/RVEMLYQXPP8&FEATURE=YOUTU.BE. *TR
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED WHILE DRIVING 60 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE TRANSMISSION WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER OF THE TRANSMISSION WAS NO LONGER IN BUSINESS. THE VEHICLE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGE WAS 115,000. UPDATED 07/06/12 *BF THE CONSUMER ALSO STATED SHE RETURNED TO THE DEALER SEVERAL TIMES, TO FIX THE FUEL GAUGE PROBLEM. THE CHECK ENGINE LIGHT ILLUMINATED, WHICH TURNED OUT TO BE A FAULTY 02 SENSOR. UPDATED 10/02/12
UPON ENTERING MY 2004 SATURN VUE AND CLOSING THE DRIVER DOOR, BOTH SIDE CURTAIN AIRBAGS DEPLOYED. THE VEHICLE WAS NOT IN MOTION, HAD NOT EXPERIENCED ANY IMPACT, AND NO ONE ELSE WAS IN THE VEHICLE AT THE TIME OF THE INCIDENT. *TR
STARTED HAVING TRANSMISSION PROBLEMS ABOUT A MONTH AGO. I WENT ONLINE TO FIND THAT THE TRANSMISSION I HAVE IS A KNOWN PROBLEM FOR SATURN. I CALLED SATURN AND THEY INFORMED ME THAT NOTHING COULD BE DONE FOR ME. I THEN CALLED GM AND THEY INFORMED ME THAT THEY WOULD PAY HALF OF THE TRANS COST OR GIVE ME 5000 FOR NEW GM VEHICLE. THAT'S NOT AN OPTION CAUSE THIS CAR IS PAID OFF AND DON'T WANT CAR PAYMENTS AT THIS TIME. MY ISSUE IS IF SATURN OR GM KNOWS ABOUT THIS PROBLEM WHY AREN'T THEY DOING ANYTHING ABOUT IT AND WHAT DO I NEED TO DO TO GET THIS SOLVED AND GET A NEW TRANSMISSION IN MY VEHICLE. MY VEHICLE ONLY HAS 78*** MILES ON IT I SHOULD NOT HAVE TO BE WORRYING ABOUT THIS SO SOON. THANK YOU FOR YOUR TIME AND HELP. *TR
TO START WITH IT STARTED SHUTTERING WHEN IT WOULD SHIFT IN THE LOWER GEARS . AS TIME WENT ON IT GOT WHERE IT DIDN'T WANT TO SHIFT OUT OF FIRST AND SECOND GEAR . HOWEVER ONE MORNING I WAS ON MY WAY TO A DOCTORS APPOINTMENT ,I STOPPED FILLED UP WITH GAS AND GET SOME COFFEE AND AS I RETURNED FOR MY DESTINATION I PULLED OUT OF THE STORE AND WAS WAITING ON IT TO SHIFT AND SOMETHING POPPED AND I HAD TO GET OFF THE ROAD BECAUSE IT LOST ALL POWER .I HAVE SINCE BEEN TOLD THAT THERE IS NO TRANSMISSIONS TO BE FOUND BECAUSE THERE IS SO MANY PROBLEMS WITH THE SAME VEHICLE AND THE SAME PART ! SO HOW MANY COMPLAINTS DOES IT TAKE FOR A RECALL TO BE INVESTIGATED? I'M BROKE AND CANT AFFORD TO PUT ANY MORE MONEY INTO A VEHICLE STILL PAYING FOR AND ON A FIXED INCOME. *TR
TL* THE CONTACT OWNS A 2004 SATURN VUE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE EXHIBITED A LOUD BANG FROM THE REAR. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIANS ADVISED THAT THE REAR SUSPENSION LINK WAS FRACTURED AND CAUSED THE FRAME RAIL TO FRACTURE AS WELL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
THE TRANSMISSION IS FAULTY, AND COSTS MORE TO REPAIR THAN THE PRICE OF THE ENTIRE VEHICLE. *TR
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT WAS DRIVING 30 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE INSTRUMENT PANEL LIGHTS ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER WHO PERFORMED A DIAGNOSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS LOCATED AT THE TRANSMISSION, WHICH WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND DENIED ANY ASSISTANCE WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 142,000.
AT SLOWER SPEEDS WHEN COLD THE 2004 AWD V6 SATURN VUE VEHICLE CHANGED RPMS (200-300RPM) WITH A STEADY PEDAL AND LOAD. THE SYMPTOMS APPEARED TO GET BETTER AFTER DRIVING FOR 15-20MIN. MY REPAIR SHOP FIRST THOUGHT AN ETERNAL VALVE AND THEN TRANSMISSION SOFTWARE PROGRAMMING. *TR
ERRATIC OCCURRENCE OF AIR CONDITIONING BLOWING HOT OR WARM SOMETIMES AT OUTSIDE TEMP RANGE 82-87 F. COMPRESSOR HAS BEEN REPLACED SEVERAL TIMES AS WELL AS RECHARGED WITH FREON. WORKING WELL TODAY AND HAD IT CHECKED BY AN AUTOMOTIVE BUSINESS SEVERAL TIMES IN ADDITION TO ORIGINAL REPAIRS PERFORMED BY SATURN DEALERSHIP BEFORE SATURN WENT OUT OF BUSINESS. PROBLEM HAS BEEN GOING ON FOR SEVERAL YEARS NOW. THIS IS A SATURN VUE REDLINE 2004 WITH THIS ISSUE. NO ONE HAS FIXED THIS GM OR INDEPENDENT DEALERS. SEEMS TO BE RELATED TO MOTOR RPM WITH GREATER LIKELIHOOD OF MALFUNCTIONING AT FREEWAY SPEEDS 60-65 MPH AND MORE LIKELY TO OPERATE CORRECTLY WHEN THE ENGINE IS IDLING. ALSO, SOMETIMES THE ENGINE WILL NOT START IMMEDIATELY AND ACTS IF IT GAS FLOODED OR GAS STARVED. ENGINE TURNS OVER BUT DOES NOT START. COMPUTER HAS BEEN CHECKED RECENTLY AND THERE ARE NO ABNORMAL COMPUTER CODES. ON ONE OCCASION, ENGINE RAN AS THOUGH IT WAS TWO CYCLING AND DID NOT RUN NORMAL UNTIL THE IGNITION WAS SHUT OFF AND TURNED ON AGAIN. *TR
TIMING BELT BROKE AND CAUSED VEHICLE TO STALL WHILE DRIVING DOWN THE ROAD AT 45MPH, THIS IN TURN CAUSED MAJOR VALVE DAMAGE TO VEHICLE. POOR ENGINEER DESIGN/FLAWED. STILL PAYING PAYMENTS AND NOW OWE LARGE REPAIR BILL. IT WAS 1,500 MI OUT OF EXTENDED WARRANTY I PURCHASED AT THE DEALER. I HAVE ONLY OWNED THE VEHICLE BARELY 2 YEARS AND IT HAS BEEN IN FOR MANY MISC. REPAIRS INCLUDING BOTH BRAKE CYLINDERS. *TT
AS I JUST READ, MY RUNNING LIGHTS, ONE OF THE SAFETY FEATURES LEADING ME TO BUY THE SATURN (NEW IN 2003), ALSO HAVE FAILED. I BEGAN TO NOTICE THAT THE GREEN LIGHT INDICATOR WOULD FLICKER WHEN I STARTED THE VUE, AND THEN THE LIGHT WOULD DISAPPEAR. REALIZING THAT I WOULD LIKELY GET CHARGED HUNDREDS OF DOLLARS FOR REPAIR, I'M LIVING WITH THE FAILURE. IT WOULD BE NICE IF THERE WAS A RECALL. *KB
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN A LOUD BANG WAS HEARD. THE VEHICLE WAS MANEUVERED TO THE SHOULDER OF THE ROAD, BUT THE CONTACT COULD NOT LOCATE THE FAILURE. THE CONTACT CONTINUED TO DRIVE AND NOTICED THAT THE STEERING WHEEL WAS DIFFICULT TO CONTROL. THE VEHICLE WAS AGAIN MANEUVERED TO THE SHOULDER OF THE ROAD WHERE THE CONTACT NOTICED THAT THE REAR PASSENGER WHEEL WAS DETACHED FROM THE FRAME. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 85,000. UPDATED 09/30/11*LJ THE CONSUMER STATED AS HIS WIFE WAS COMING TO A STOP, SHE HEARD A NOISE. SHE SOON DISCOVERED THE DRIVER SIDE REAR LATERAL STRUT HAD COME OFF THE FRAME, DUE TO THE BOLT HEAD SHEARING OFF, WHICH ALLOWED THE STRUT TO BREAK AWAY FROM THE FRAME CAUSING THE LEFT REAR TIRE/WHEEL TO SIT INWARD AT AN ANGLE. THE SAME OCCURRENCE HAPPENED ON JULY 27, 2005, WHICH WAS PERFORMED UNDER A RECALL. UPDATED 10/05/11
WHEN THE CAR IS IDLING, THE AC STOPS ALTOGETHER. WHEN THE CAR IS IN MOTION, IT SOMETIMES WORKS AND SOMETIMES DOES NOT. WHEN IT DOES WORK, IT DOES RUN AT FULL CAPACITY AND WILL SOMETIMES EVEN BLOW HOT AIR EVEN THOUGH THE AC IS TURNED ON. IT IS HIT OR MISS WHEN TURNING THE VENT SETTINGS AS IT DOESN'T ALWAYS REDIRECT THE AIR FLOW. ALSO, IT IS HIT OR MISS FOR THE AC TO TURN OFF WHEN SWITCHED TO THE OFF POSITION (HOT OR COLD AIR MAY CONTINUE TO BLOW). *TR
WHILE DRIVING THE VEHICLE, THE DRIVER HEARD A LOUD "POP" FROM REAR OF CAR. AFTER PULLING OVER THE DRIVER SAW THAT THE TOP OF THE RIGHT REAR WHEEL WAS TIPPED IN. THE CAR WAS TOWED TO AN AUTHORIZED SATURN REPAIR FACILITY. IT WAS DETERMINED THAT THE RIGHT REAR LATERAL LINK ASSEMBLY BROKE. THE MOUNTING BOLT BROKE CAUSING THE MOUNTING FLANGE TO BRAKE OFF OF THE FRAME. THIS ACTION ALSO CAUSED THE FRAME TO BEND. IT WAS NECESSARY TO REPLACE THE FRAME, LINKS, CONTROL ARMS AND SHOCK ABSORBER. TOTAL COST TO ME WAS $1,602.00 SATURN SAID THEY WERE NOT RESPONSIBLE AND WOULD NOT PAY FOR ANY EXPENSES. THE DRIVER WAS TRAVELING AT 30 MPH, DID NOT HIT A POT HOLE OR OTHER OBJECT. THERE WAS NO ACCIDENT INVOLVED, AND NO ONE WAS INJURED. THESE ARE NOT PARTS THAT REQUIRE PERIODIC MAINTENANCE OR UPKEEP. THE PARTS ON THIS CAR FAILED. IF THIS FAILURE WOULD HAVE OCCURRED ON AN INTERSTATE ROAD GOING AT A MUCH FASTER RATE OF SPEED, I CAN'T IMAGINE THE CONSEQUENCES. THANK YOU.
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE FUEL GAUGE WAS READING INACCURATELY. THE DEALER REPAIRED THE FAILURE BY REPLACING THE FUEL GAUGE BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 88,000. THE VIN WAS UNAVAILABLE.
WE HAVE A 2004 SATURN VUE, AND WHILE DRIVING HEARD NOISE, BUT DIDN'T NOTICE ANYTHING RIGHT AWAY. WHEN PARKED, REALIZED THAT THE TIRES WERE BOWED OUTWARD. BROUGHT IT TO A MECHANIC, AND FOUND OUT THE REAR SUSPENSION WAS SHEARED OFF. *TR
INCORRECT GAS GAUGE READING. 11 GAL. TANK IS CLOSE TO EMPTY AT THE 1/2 MARK. HAS BEEN DOING THIS SINCE THE DAY PURCHASED, BUT UNTIL I SAW THE NEWS ABOUT OTHER GM VEHICLES LAST EVENING, I WASN'T AWARE WHO TO PLACE A COMPLAINT WITH. AT THE 1/2 MARK, TAKES 7-8 GAL. OF GAS TO TOP OFF. SHOCKED AT FIRST GAS PURCHASE AFTER BUYING CAR SINCE GAUGE WAS READING 1/2 FULL; ADJUSTED MY GAS PURCHASES ACCORDINGLY OVER THE YEARS, ALWAYS KEEPING WATCHFUL EYE ON GAUGE. *TR
MY 2004 SATURN VUE IS ON IT'S SECOND TRANSMISSION. AFTER 50,000 MILES THE TRANSMISSION WENT OUT AND I HAD TO GET A NEW ONE. THE MECHANICS DID NOT SEE ANY REASON WHY THE TRANSMISSION WOULD GO OUT. ANOTHER 50,000 MILES MY CAR STARTED MAKING A NOISE ALMOST LIKE SOMETHING WAS DRAGGING ON THE GROUND. THE MECHANIC DID NOT SEE ANYTHING WRONG AND DID NOT SEE A REASON TO INSPECT. ABOUT 20,000 MILES LATER THE NOISE GOT LOUDER AND MY CAR WOULD MOVE BUT WAS NOT PICKING UP SPEED AS I PRESS THE GAS. I HAD TO PARK MY CAR IN A WALMART PARKING LOT AND WAIT FOR A WRECKER TO COME PICK IT UP. THE MECHANIC AT THE YARD WHERE THE WRECKER CAME FROM TOLD ME THAT THE TRANSMISSION WENT OUT AND THEY COULD NOT SEE A REASON WHY. MY CAR IS NOT UNDER WARRANTY ANYMORE AND I DO NOT HAVE 6000 DOLLARS TO GET IT REPAIRED. *TR
MY 2004 SATURN VUE AWD, EQUIPPED WITH A 5-SPEED AUTOMATIC TRANSMISSION (ENGINE/TRANSMISSION SUPPLIED TO GM BY HONDA) HAS 44,550 ORIGINAL MILES ON THE ODOMETER WHEN I RECENTLY EXPERIENCED A TRANSMISSION VIBRATION OR SHAKING MOTION (JUDDER OR SHUDDER) WHILE DRIVING AT SPEEDS BETWEEN 20 AND 45 MPH. GM HAS ISSUED CUSTOMER SATISFACTION PROGRAM RECALL 10285 - V2386 IN FEBRUARY 2001 FOR THIS EXACT SAME PROBLEM BUT IT ONLY COVERS 2005, 2006 AND 2007 VUES. THE RECALL REPROGRAMS THE POWERTRAIN CONTROL MODULE TO CORRECT THE PROBLEM. THE EXACT SAME ENGINE/TRANSMISSION IS USED IN THE 2004, 2005, 2006, AND 2007 VUES YET GM HAS CHOSEN TO IGNORE 2004 VUE OWNERS WITH THE PROBLEM. I HAVE WRITTEN TO GM'S CUSTOMER & RELATIONSHIP SERVICES BUT THEIR ONLY REPLY IS "YOUR VIN IS NOT COVERED". SOMEONE NEEDS TO FORCE GM TO ACKNOWLEDGE THE 2004 SATURN VUE WITH THE HONDA SUPPLIED ENGINE/AUTO TRANSMISSION HAS THIS PROBLEM AND MAKE THEM REPROGRAM THE 2004 POWERTRAIN CONTROL MODULE AS THEY HAVE DONE WITH THE OTHER MODEL YEARS.
MY VEHICLE HAS A SHUDDER / VIBRATION IN THE FRONT END WHILE SPEEDING UP BETWEEN THE SPEEDS OF 20-45MPH. IT OCCURS MULTIPLE TIMES PER DAY. I PURCHASED THE VEHICLE USED SO I CANNOT BE FOR SURE WHEN IT STARTED BUT IT HAS DONE IT EVER SINCE I BOUGHT THE VEHICLE.
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE AHEAD OF HIM STOPPED ABRUPTLY AND THE CONTACT CRASHED INTO THE VEHICLE. THE CONTACTS AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE UPPER BODY. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE OTHER THAN ADVISING THAT THE CRASH WOULD BE ON RECORD. THE VEHICLE WAS TOWED TO A COLLISION REPAIR SHOP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 91,350.
2004 SATURN VUE. CONSUMER STATES FAILURE OF TRANSMISSION *TGW THE CONSUMER WAS DRIVING THE VEHICLE AT THE TIME OF THE FAILURE. HOWEVER, THE VEHICLE BELONGS TO HER AUNT. *JB
TL*THE CONTACT OWNS A 2004 SATURN VUE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STOPPED RESPONDING TO THE ACCELERATOR PEDAL. THE DRIVER APPLIED PRESSURE TO THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT ACCELERATE FURTHER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED TO REPLACE THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 127,000.
I HAVE A SATURN VUE 2004, BLUE. ON SATURDAY DEC 11, MERGING ONTO I-495 EAST AT EXIT 31, I ACCELERATED SHARPLY AND STEADILY; 'PEDAL ALL THE WAY DOWN.' THE CRUISE CONTROL WAS ON BUT NOT ENGAGED. I'M NOT SURE WHETHER IT WAS TAPPED OR NOT DURING THE ACCELERATION, BUT I DID NOT INTENTIONALLY ENGAGE IT. REGARDLESS, WHEN I REMOVED MY FOOT FROM THE ACCELERATOR, I DID NOT EXPERIENCE A RELIEF OF ACCELERATION. IT IS MY BELIEF THAT THE PEDAL STAYED LOOSE, RELATIVELY. I TRIED THE BRAKE - IT SLOWED THE ACCELERATION BUT DID NOT STOP IT. I TRIED THE ACCELERATOR TO LOOSEN IT. I APPLIED THE BRAKE IN A SUSTAINED FASHION. I WAS CURRENTLY GOING ~80 MPH, FASTER THAN INTENDED. AT THIS TIME, I MOVED ONTO THE SHOULDER, TO THE RIGHT, SHIFTED INTO NEUTRAL AND TURNED ON THE BLINKERS. THE ENGINE RACED AND THE TACHOMETER WAS HIGH. I BRAKED TO ABOUT 40-50 MPH. I NOTICED THE CRUISE CONTROL SYSTEM WAS ON, AND TURNED IT OFF. THE ENGINE STOPPED RACING AND I WAS ABLE TO SLOW A BIT MORE. ONCE I WAS SURE THE VEHICLE WAS UNDER CONTROL, I SHIFTED INTO DRIVE, DEACTIVATED THE BLINKERS, REGAINED SPEED, MERGED OFF THE SHOULDER AND CONTINUED TO MY DESTINATION. I HAVE HAD NO FURTHER PROBLEMS. *TR
I OWN A 2004 SATURN VUE WITH 137,000 MILES ON IT, THE TRANSMISSION HAS WENT OUT ON IT. I WAS TOLD IT WOULD COST BETWEEN $3,800 AND $4,200 AND THEY STILL COULD NOT GUARANTEE TO FIX IT. I NOTICE THE NUMEROUS COMPLAINTS ON THE SATURN VUE AND DECIDED TO VOICE MINE ALSO. MAINLY, BECAUSE I NOTICE THAT THE 2004 SATURN VUE IS STILL BEING SOLD BY DEALERS WHEN THEY KNOW OF THE TRANSMISSION PROBLEMS WITH THIS VEHICLE. I AM ONE OF THE ONES THAT IS HAVING TO LET MY VEHICLE BE REPOSESSED DUE TO LACK OF FUNDS TO GET THE VEHICLE FIXED. I BROUGHT MY CAR NEW AND NEVER RECEIVED ANY INFORMATION ON A RECALL. SATURN (OR DEALERS SELLING THIS VEHICLE) KNOWING OF THIS PROBLEM SHOULD BE MADE TO RECOMPENSE PEOPLE FOR THEIR EXPENSES. I AM HAVING TO DEPEND ON FRIENDS/FAMILY TO GET AROUND. WITH ALL THESE COMPLAINTS SOMETHING SHOULD HAVE BEEN DONE ABOUT THIS BY NOW! *TR
WENT TO USE HORN TO WARN ANOTHER VEHICLE THAT THEY WERE SWAYING INTO MY LANE AND WHEN DID SO HORN KEPT GOING OFF AND WOULD NOT DISENGAGE. HAD TO PULL OFF ROAD AND WAS ABLE TO PULL HORN RELAY IN ORDER TO GET HORN TO STOP BEFORE BURNING IT OUT. DUE TO LOCATION OF HORN SWITCH (INSIDE AIRBAG) THE APPROXIMATE COST FOR WHAT WOULD APPEAR TO BE AN EASY FIX COULD COST UPWARDS OF $700. OUTRAGEOUS! NOW DUE TO HIGH COST VEHICLE WILL BE WITHOUT AN IMPORTANT SAFETY FEATURE....A HORN. RECALL SHOULD BE ISSUED. *TR
2004 SATURN VUE, REAR SEAT, MIDDLE, SEATBELT DOESN'T STAY LATCHED. I WAS CARPOOLING SOME KIDS AND IT APPEARED THAT THE SEAT BELT LATCHED, BUT WHEN WE CAME TO A QUICK STOP, THE SEATBELT WAS NOT ACTUALLY ENGAGED. IT WAS A FALSE LATCH CONDITION. NOW THERE IS A RECALL ON SATURN OUTLOOKS DUE TO SIMILAR CONDITION. *TR
WHILE DRIVING THE VEHICLE, THE DRIVER HEARD A LOUD "POP" FROM REAR OF CAR. AFTER PULLING OVER THE DRIVER SAW THAT THE TOP OF THE RIGHT REAR WHEEL WAS TIPPED IN. THE CAR WAS TOWED TO A REPAIR STATION. IT WAS DETERMINED THAT THE RIGHT REAR LATERAL LINK ASSEMBLY BROKE. THE MOUNTING BOLT BROKE CAUSING THE MOUNTING FLANGE TO BRAKE OFF OF THE FRAME. THIS ACTION ALSO CAUSED THE FRAME TO BEND. IT WAS NECESSARY TO REPLACE THE FRAME, LINKS, CONTROL ARMS AND SHOCK ABSORBER. TOTAL COST TO ME WAS $1,900.42. SATURN SAID THEY WERE NOT RESPONSIBLE AND WOULD NOT PAY FOR ANY EXPENSES. A RECALL ( CAMPAIGN #04067001 ) TO REPLACE THE REAR LATERAL LINKS WAS PERFORMED ON THIS VEHICLE ON 5/21/2005. APPARENTLY, THIS RECALL WORK WAS NOT EFFECTIVE. THE DRIVER WAS NOT SPEEDING, DID NOT HIT A POT HOLE OR OTHER OBJECT. THERE WAS NO ACCIDENT INVOLVED, AND NO ONE WAS INJURED. THESE ARE NOT PARTS THAT REQUIRE PERIODIC MAINTENANCE OR UPKEEP. THE PARTS ON THIS CAR FAILED. THE MECHANIC AT THE CHEVROLET DEALER THAT PERFORMED THE WORK SAID THAT ALL THE BOLTS IN THAT AREA WERE RUSTED AND NEEDED REPLACED. IF THIS FAILURE WOULD HAVE OCCURRED ON AN INTERSTATE ROAD GOING AT A MUCH FASTER RATE OF SPEED, I CAN'T IMAGINE THE CONSEQUENCES. THANK YOU FOR YOUR HELP. *TR
TL*THE CONTACT OWNS A 2004 SATURN VUE. WHILE DRIVING APPROXIMATELY 35 MPH A LOUD NOISE WAS HEARD AND THE REAR PASSENGER SIDE TIRE BEGAN TO SHAKE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENCE. UPON EXAMINING THE REAR PASSENGER SIDE TIRE IT WAS BENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE BOTH THE REAR TOE LINKS WERE BEING REPLACED BECAUSE A BOLT SHEARED OFF. THE FAILURE AND CURRENT MILEAGES WERE 116,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Saturn Vue → · Every Vue year → · How the figures are calculated →