FIRESTONE AFFINITI, ORIGINAL TIRES ON A SATURN SL2, P185/65R15 T M/S DOT 02 7475. TOOK VEHICLE IN FOR A NAIL PUNCTURE. MECHANIC NOTICED TREAD SEPERATING ON THE TIRE AND REFUSE TO CORRECT THE TIRE. PLEASE PROVIDE ANY FURTHER INFORMAITON. TS
1999 Saturn SL complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
THE SAFETY MANDATED AIR BAG LABEL ON THE HEAD REST OF THE CHILD CAR SEAT WAS PULLED OFF WHILE BY MY 10 MONTH OLD CHILD WHILE SHE WAS REAR FACING AND WE WERE DRIVING. I NOTICED SHE WAS CHOKING AND LOOKED BACK TO SEE SHE WAS BLUE AND NOT BREATHING. I WAS ABLE TO DISLODGE MOST OF THE LABEL FROM HER AIRWAY AND SHE BEGAN BREATHING ON HER OWN. THIS IS A SIGNIFICANT SAFETY ISSUE AND THESE SEATS SHOULD BE RECALLED. HAD MY CHILD PASSED OUT, I WOULD HAVE ASSUMED SHE WAS SLEEPING AND WE WOULD BE BURYING OUR DAUGHTER. DT
THE ENGINE AND HEAD GASKET WAS REPLACED.*JB
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE VEHICLE STOPPING ON THE MIDDLE OF THE ROAD FOR NO SPECIFIC REASON . MANUFACTURER WAS CONTACTED AND STATED THAT IF IT HAPPENS AGAIN THEN THEY WILL HELP HIM. MR
CONSUMER STATES WHILE DRIVING VEHICLE THE IGNITION ELECTRICAL SYSTEM DOESN'T WORK PROPERLY, CAUSING STALLING ENGINE. ALSO FAILURE STEERING WHEEL AND BRAKES. DEALER HAS BEEN NOTIFIED, ANY ADDITIONAL INFORMATION PLEASE FEELS FREE TO ADD ON. TS
CONSUMER STATED VEHICLE WOULD NOT START, IT WAS DETERMINED THAT THE BATTERY WAS NOT HOLDING ITS CHARGE.*JB
CONSUMERS VEHICLE HAS A CRACKED HEAD GASKET. CONSUMER CALLED SATURN COMPANY TO INQUIRE ABOUT THE VEHICLE BEING FIXED AND THEY REFUSED TO FIX IT. CONSUMER REQUESTS A REFUND OF MONEY PAID FOR REPAIRS. *JG....*AK
WHEN APPLYING BRAKES PEDAL FELT SPONGY, AND THERE WAS EXTENDED STOPPPING DISTANCE. VEHICLE WAS EXAMINED BY DEALER, WHO STATED BRAKES WERE IN WORKING ORDER.*AK CONSUMER STATED THE BRAKES WOULD GRIND AND SQUEAK.*JB
02 SENSOR FAILURE, WATER PUMP, FUEL PUMP, SERPENTINE BELT, FUSE BLOCK - ALL PARTS DEFECTS WITHIN SHORT SPAN OF TIME AFTER THEIR 36K WARRANTY EXPIRED- ATYPICAL PROBLEMS FOR CAR WITH THIS TYPE OF MILEAGE. MANUFACTURER CONTACTED AND WOULD NOT REVEAL PARTS MANFUCTURER - "NOT LEGALLY OBLIGATED TO TELL THE PUBLIC." AS THIS CAR WAS NO LONGER UNDER WARRANTY, I WAS INFORMED THAT SATURN WOULD NOT REIMBURSE FOR DEFECTIVE PARTS BUT WOULD DOCUMENT THAT I WAS UNHAPPY WITH MY SATURN EXPERIENCE. SATURN NOT CONCERNED ABOUT SAFETY FACTORS INVOLVED WITH REPETITIVE PARTS FAILURES. OFFERRED FREE OIL CHANGE. DID NOT OFFER TO HAVE CAR BROUGHT IN FOR INSPECTION OR EXTENDING SOME KIND OF WARRANTY IN ORDER TO STUDY ANY PROBLEMS FOR CORRECTIVE ACTION WITH THIS PARTICULAR CAR OR MODEL. *AK
DIFFERENTIAL PIN DISLODGED, CAUSING CRACK IN TRANSMISSION. *AK
WHILE DRIVING STEERING WHEEL STARTED TO GET HARDER AND HARDER TO TURN. TOOK VEHICLE TO DEALER, AND STEERING HYDROBOOST UNIT WAS REPLACED. 2 MONTHS LATER,STEERING HYDROBOOST UNIT BROKE AGAIN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
VEHICLE EXPERIENCED PROBLEMS WITH THE BRAKES. A TECHNICIAN FOUND THAT THE REAR BRAKES WERE OUT OF ADJUSTMENT, CAUSING NOISE, CONSUMER STATES THIS COULD POSSIBLY BE DUE TO FAULTY INSTALLATION OF THE TIRE ASSEMBLY. *JG
REAR CENTER SEATBELT BUCKLE WILL NO LONGER BUCKLE.*AK
WHILE BACKING INTO A PUBLIC DRIVEWAY AND PUTTING THE VEHICLE INTO DRIVE, WHILE TAKING HER FOOT OFF OF THE BRAKE, THE VEHICLE TOOK OFF, CONSUMER LOST CONTROL AND HIT A PARKED CAR, THE VEHICLE BOUNCED FROM THAT CAR, TRAVELED ACROSS THE STREET AND HIT ANOTHER PARKED VEHICLE, CONSUMER WAS INJURED IN THE ACCIDENT. *SLC
WHILE DRIVING AT 60-65 MPH STEERING WHEEL WILL START TO SHAKE. CONTACTED DEALER, AND THE DEALER COULD NOT FIND PROBLEM AFTER NINE ATTEMPTS.*AK CONSUMER STATES ROUGH IDLE WHEN WARM. DEALER REPLACED PCM/ECM, BUT PROBLEM STILL EXIST. POWER STEERING FLUID LOW. EXPERIENCING SHIMMY WHEN BRAKING. NOISE FROM GAS TANK WHEN COMING TO A STOP. *TT
PARKING BRAKE FELL APART CAUSING VEHICLE TO ROLL BACKWARDS INTO STREET, THE SPRING FOUND ON THE FLOOR.
WHILE I WAS DRIVING ON THE INTERSTATE, THE WHEEL LINER BECAME DISENGAGED AND BLEW INTO THE FRONT LEFT TIRE. ALTHOUGH NO ACCIDENT ENSUED, A LESSER-SKILLED DRIVER COULD POSSIBLY LOSE CONTROL AND CRASH. THE MANUFACTURER CLAIMS THE LINER WAS DAMAGED WHILE PARKING AT A CURB. I MAINTAIN THAT THIS IS NOT SO, THAT THE MATERIAL IS DEFECTIVE; BUT IF SO, THERE IS AN INHERENT DESIGN FLAW THAT ALLOWS SUCH DAMAGE TO OCCUR BEFORE THE TIRE CAN CONTACT THE CURB.*AK
CONSUMER WAS AT A STOP SIGN AND WAS REARENDED BY ANOTHER VEHICLE. DRIVER'S SEATBELT DID NOT ENGAGE, CONSUMER SUFFERED BACK AND WRIST INJURIES. DAMAGE TO VEHICLE WAS $ 2000.00. *AK
WHILE TRAVELING AT ABOUT 30 MPH CONSUMER WAS REAR ENDED, AND CONSUMER, IN RETURN, REARENDED CAR IN FRONT. UPON IMPACT, DRIVER'S SIDE SEAT FULLY RECLINED/ SEATBELT POPPED OFF, AND NONE OF THE AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
TREAD SEPARATED FROM SIDEWALL. *AK (DOT NUMBER: ??? TIRESIZE: P175/70R14)
ACCORDING TO DIAGRAMMED POLICE REPORT AND PERSONAL PHOTOS TAKEN (I CAN PROVIDE COPIES OF ALL, SATURN SKIDDED APPROXIMATELY 80 FT DUE TO LEFT, FRONT BRAKE LOCKING AT 35 MPH. VEHICLE STARTED TO TURN TO RIGHT JUST BEFORE IMPACTING A SUBURBAN REAREND. SATURN DOES NOT HAVE ABS; HOWEVER, AT 35 MPH MOST VEHICLES WILL STOP BEFORE 80 FEET. WOULD LIKE TO KNOW OF OTHER INCIDENTS. *AK
VEHICLE HAS HAD 3 MULTIPLE INCIDENTS OF HEAVY BRAKE PULSATION CAUSED BY FRONT ROTORS, AND ONE FAILURE OF ABS SENSORS CAUSING ABS FAILURE. DEALER CANNOT CORRECT RECURRING PULSATION PROBLEMS.*AK
VEHICLE LOST ALL POWER ON TWO OCCASIONS, ON FIRST OCCASION, VEHICLE STALLED WHILE CONSUMER WAS TRAVELING 30 MPH, VEHICLE WOULD NOT RESTART AND IT WAS TOWED WHERE DEALER COULD NOT FIND ANYTHING WRONG, THE SECOND OCCASION THE VEHICLES ELECTRICAL SYSTEM TURNED OFF AND ON AND VEHICLE WOULD NOT RESTART, DEALER AGAIN COULD NOT FIND ANY PROBLEMS, DEALER TOOK A BEST GUESS AND REPLACED THE CRANKSHAFT POSITION SENSOR AND CONSUMER STATES THE VEHICLE HAS BEEN RUNNING OKAY SO FAR. *SLC
THE QUALITY OF THE ROTORS IS QUESTIONABLE AND MAY LEAD TO BRAKE FAILURES. *AK
NO,SUMMARY LISTED FOR ABOV EVEHICLE. *AK
WHILE DRIVING 45 MPH APPLIED BRAKES AND PEDAL FELT SOFT AND SPONGY, NO BRAKING ACTION. THIS HAPPENED 2 MORE TIMES. NO ACCIDENT. VEHICLE WAS TAKEN TO DEALER, WHO DID NOTHING MORE THAN LOOK AT THE BRAKE PADS AND SAID THERE WAS NOTHING WRONG.*AK
VEHICLE BUCKS WHEN TRANSMISSION SHIFTS, JERKS BACK AND FORTH. ALSO, LOSES POWER WHEN GOING UPHILL. SHIFTS INTO WRONG GEAR WHILE DRIVING. DEALER CANNOT REMEDY.*AK
WHILE I WAS DRIVING THE REAR PASSENGER SIDE TIRE CAME APART AND TORE INTO PIECES PRACTICALLY THROWING ME OFF OF THE ROAD. THESE ARE NEW TIRES. THE TREAD IS HARDLY WORN. THEY WERE ROTATED ON SCHEDULE. THIS TIRE WAS INFLATED TO THE PSI INDICATED IN THE MANUAL AND WAS PRACTICALLY BRAND NEW. IF YOU'LL LOOK CLOSELY AT THE 2ND PICTURE YOU'LL SEE THAT IT WAS MANUFACTURED BACKWARDS (I.E. THE INFO ON HOW TO PLACE THE TIRE WHAT IS THE FRONT AND WHAT IS THE BACK OF THE TIRE WAS PRINTED ON THE WRONG SIDE). COULD THIS BE THE CAUSE FOR THE TIRE COMING APART THIS WAY? THANKFULLY THERE WAS NO DAMAGE TO THE CAR OR TO MY MOTHER HOWEVER SHE WAS MADE TO PAY FOR ANOTHER TIRE AT THE FIRESTONE STORE SHE WENT TO FOR SERVICE.*AK (DOT NUMBER: 25048 TIRESIZE: P 185 65R)
SEAM WHERE AIR BAG DEPLOYED FROM STEERING COLUMN HAS DEVELOPED A 3/4" TEAR. CONSUMER HAS CONTACTED DEALERSHIP WITH CONCERN FOR THIS PROBLEM, AND WAS INFORMED THAT TEAR WAS DUE TO "A PUNCTURE." DEALER WAS UNWILLING TO ASSIST CONSUMER IN ANY REPAIR. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
CONSUMER WAS TRAVELING 35-40MPH ON HIGHWAY AND ANOTHER VEHICLE HIT IT IN FRONT. UPON IMPACT, AIRBAGS DIDN'T DEPLOY. *AK *JB
BRAKES SQUEAK WHEN DRIVING, WAS ADVISED BY MECHANIC THAT FRONT PADS AND REAR SHOES ARE AT 90% NO PROBLEM, WAS ADVISED THAT SQUEAKING IS NORMAL DUE TO MOISTURE, HUMIDITY AND MORNING DEW.
IT APPEARS THIS VEHICLE HAS A CRACKED HEAD ,WATER IS MIXING IN THE OIL.LOW COOLANT LIGHT CAME ON ,CHECKED LEVEL RESAVOIR DOWN TO 1 INCH.FILLED WITH 2 QUARTS.LIGHT CAME ON NEXT DAY SAME FLUID LEVEL.PULLED DIP STICK AND NOTICED THE WATER OIL MIXTURE.VEHICLE HAD BEEN SERVICED SINCE NEW BY SATURN DEALER UNDER CONTRACT.WAITING FOR ESTIMATE.THIS SEEMS TO BE THE SAME PROBLEM THAT WAS EXPERIENCED ON EARLIER MODELS WHER THE WARRANTY WAS EXTENDED TO SIX YEARS/100,000 MILES.
VEHICLE WAS HIT IN A FRONTAL COLLISION AT 40 MPH IN WHICH DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
VEHICLE VIBRATES WHEN APPLYING BRAKES AT SPEED OVER 45 MPH. DEALER REPLACED PADS. BUT, IT DID NOT REMEDY SITUATION. *AK
VEHICLE HAS BEEN LOSING COOLING FLUID. CONSUMER IS ADDING 2 QUARTS A WEEK FOR LAST FEW WEEKS. INSPECTED HOSES, NO LEAKS, ALSO NO FLUID UNDER VEHICLE WHEN PARKED. *AK
HAS 4 CRACKED FIRESTONE, P175/70R14 TIRES AT SIDEWALL . TOOK TIRES TO FIRESTONE DEALER, AND WAS TOLD HE WAS BUSY AND COULD NOT HELP. *AK DOT# W2EPBCA338. *SLC *JB
HEAD-ON CRASH AT 40 MPH, VEHICLE HIT TELEPHONE POLE, NEITHER AIRBAG DEPLOYED. *AK
WINDSHIELD WIPERS FAILED, ALARM DISABLED, HORN FAILURE, AND INTERIOR LIGHT FAILED, POSSIBLE ELECTRICAL PROBLEMS. *SLC
THE SIDEWALL HAS A DEFINITE SEPERATION AROUND THE ENTIRE EDGE, I REPORTED IT TO MY DEALERSHIP BUT THEY DENIED ANY DEFECTS, THEN SATURN SENT ME A LETTER INFROMING ME THEY WOULD COMPLETELY WARRANT THE TIRE BUT DEALER STILL REFUSES TO DO IT EVEN WITH PROOF FROM LETTER. *AK (TIRESIZE: P175/70R14)( DOT NUMBER: TIRE SIZE: P175/70R14 )
CRACK IN HEAD. CAN'T DRIVE. OE DEFECT. *AK
WHILE RAINING WINDSHIELD WIPER ARMS FELL OFF, CONSUMER WAS UNABLE TO SEE, AND HAD TO HAVE ARM OUT OF THE WINDOW TO HOLD WIPER AMR ON. TOOK TO DEALER, AND THEY ONLY TIGHTED UP THE BOLT. IT'S LOOSE AGAIN, VEHICLE HAS BEEN IN SHOP OVER 6 TIMES FOR THE SAME PROBLEM. *AK THE DEALER STATES THAT WARM WEATHER CAUSES WIPERS TO STICK TO WINDOW. *YH
THE FRONT AND REAR PASSENGER'S SIDE TIRES ALONG WITH THE REAR DRIVER'S SIDE TIRE DEVELOPED RATHER LARGE BLISTERS ON THE OUTSIDE SIDE WALLS. THE FRONT PASSENGER'S SIDE TIRE BLEW OUT CAUSING THE FRONT END OF THE CAR TO LIFT AND JERK. FIRESTONE WAS OF NO HELP TO US. THEY WERE RELUCTANT TO AND NEVER DID ADMIT ANY FAULT. WE ENDED UP REPLACING ALL FOUR TIRES OUT OF OUR POCKETS WITH ANOTHER NAME BRAND FOR SAFETY SAKE.*AK (TIRESIZE: 15 INCH)( DOT NUMBER: TIRE SIZE: 15 INCH )
ENGINE STALLED ON A RAINY DAY. NLM
IN THE YEAR THAT I HAVE OWNED THE CAR, TWO OF THE FIRESTONE OEM TIRES HAVE DEVELOPED BLISTERS ON THE SIDEWALLS. ONE TIRE I HAVE REPLACED AT MY OWN EXPENSE, THE OTHER IS STILL ON THE CAR. SATURN AND FIRESTONE EACH DENY RESPONSIBILITY FOR THE DEFECTIVE TIRES AND REFER MY COMPLAINTS TO THE OTHER. (TIRESIZE: P185/65R15)( DOT NUMBER: TIRE SIZE: P185/65R15 )
NO CRASH ... YET. CAR HAS A SIGNIFICANT SHIMMY AT HIWAY SPEED, CAN ACTUALLY SEE AND FEEL FRONT END TRACKING RIGHT/LEFT IN A CONSTANT SHIMMY. GIVES VERY SCARY FEEL WHEN DRIVING IN RAIN, ESPECIALLY ON CURVES. DEALER FIRST CLAIMED BAD TIRES, WHICH WERE REPLACED, THEN CLAIMED OUT OF BALANCE TIRES, WHICH THEY FIXED, THEN CLAIMED THIS IS NORMAL DESIGN CHARACTERISTIC AND NOT A DEFECT.*AK
ENGINE STALLED ALONG WITH BATTERY AND OIL LIGHT COMING ON, DEALER FOUND THE OIL PRESSURE SWITCH TO BE DEFECTIVE. *SLC
DRIVER SIDE TIRE HAS TREAD SEPARATION. *AK (TIRESIZE: P185/65R15)( DOT NUMBER: TIRE SIZE: P185/65R15 )
WHEN APPLYING BRAKES BRAKE PEDAL PUMPS. ALSO, WHILE DRIVING BETWEEN 55-65MPH STEERING WHEEL WOBBLES. DEALERSHIP WAS CONTACTED ABOUT VEHICLE. OWNER WAS TOLD THAT ROTORS NEEDED TO BE REPLACED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
BRAKE PEDAL WAS APPLIED AND THERE WAS NO PRESSURE. PEDAL WENT TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE. DEALER HAS BEEN CONTACTED. *AK
I WAS DRIVING ON A HIGHWAY AT ABOUT 50 MPH AS THE REAR PASSENGER TIRE BLEW OUT, I LOST CONTROL OF THE CAR, SWERVED OVER A LANE THEN OFF THE HIGHWAY, HITTING THE CURB AND ENDING UP IN A GRASSY AREA. THE POLICE ARRIVED AND COURTESY PATROL ARRIVED TO ASSIST IN CHANGING THE TIRE. THEIR OBJECTIVE WAS TO IMMEDIATELY GET ME ON MY WAY, SO THE COURTESY WORKER THREW MY TIRE INTO THE TRUNK AND I LEFT. WHEN I GOT TO THE TIRE STORE WE EVALUATED THE TIRE AND 40% OF THE TIRE HAD SEPARATION. THE CAR HAS MAINTENANCE DONE EVERY 3000 MILES, SO TIRES WERE ROTATED AND PROPERLY INFLATED.( DOT NUMBER: W2EPBCA428 TIRE SIZE: P17570R14 )
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Saturn SL → · Every SL year → · How the figures are calculated →