Page 3 of 4 · complaints 101–150 of 168

1998 Saturn SL complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Tires
Filed Sep 1, 2000CA

THE TREAD SEPARATED FROM THE BELTS. I HAVE SEEN THIS ON RETREADS BUT NEVER NEW TIRES. IT IS AS IF YOU TOOK A KNIFE AND CLEANLY SEPARATED THE TREAD ABOVE THE BELT.( DOT NUMBER: W2EP TIRE SIZE: P175/70R14 )

Tires › Tread/Belt
Filed Aug 28, 2000WI

WHILE DRIVING ABOUT 35 MPH LEFT REAR TIRE SUDDENLY BLEWOUT. FIRESTONE INFINITY P185/65R15. *AK

Seat Belts › Front › RetractorCrash2 injured
Filed May 12, 2000NY

I WAS INVOLVED IN A TWO CAR ACCIDENT ON 5/10/00. ANOTHER CAR PULLED OUT INFRONT OF MY SATURN, WHICH CAUSED A COLLISION. I WAS DOING 30-35 MILES PER HOUR AT IMPACT. BOTH AIR BAGS DEPLOYED, AND THE SEATBELTS RESTRAINED, BUT NOT COMPLETELY. THE PASSANGER SIDE COMPLETELY PULLED AWAY FROM THE VEHICLE CASING. THE PART THE BELT LOOPS AROUND CRACKED, AND THE PASSANGER DID NOT RECEIVE ANY MARK FROM THE SEATBELT, WHICH MAKES ME THINK THE BELT DID NOT FUNCTION CORRECTLY. I WAS THE DRIVER AND RECEIVED A LARGE BRUISE FROM MY SHOULDER TO MY BREAST BONE, FROM THE SHOULDER RESTRAINT, BUT MY SEATBELT SYSTEM ONLY SEPERATED WHERE THE TWO CASINGS CONECT. I AM CONSERED THAT IF IN ANOTHER ACCIDENT AT A HIGHER RATE OF SPEED, THE SEATBELTS WILL NOT HOLD PASSENGERS, OR MYSELF IN PLACE. THAT THEY WILL SEPERATE FROM THE CAR AGAIN. I WAS WONDERING IF ANY OTHER SATURN OWNERS HAVE REPORTED PROBLEMS WITH THEIR SEATBELTS. IN SPEEKING WITH THE REPAIRSHOP, IT SOUNDS LIKE THEY WILL JUST POP THE CASINGS BACK INTO PLACE. IS THIS THE CORRECT WAY TO HANDLE THIS? SHOULD I CONTACT SATURN? ANY INFORMATION YOU CAN PROVIDE WOULD BE GREATLY APRECIATED. THANK YOU FOR YOUR TIME. MELISSA. *AK

Parking Brake › Conventional
Filed Apr 11, 2000AZ

PLASTIC BUTTON BROKE , PARKING BRAKE WOULD NOT REMAIN ENGAGED. *AK

Latches/Locks/Linkages › Trunk Lid › Lock
Filed Apr 6, 2000OH

TRUNK WILL NOT STAY OPEN ON AN INCLINE OR WITH SOME HEAD WINDS. DEALER NOTIFIED AND INFORMED CONSUMER THAT VEHICLE MEETS STANDARDS, AND NOTHING CAN BE DONE.*AK

Structure › Body › Trunk Lid1 injured
Filed Mar 16, 2000OH

SPRING THAT HOLDS TRUNK OPEN IS TOO WEAK, MOST NOTICEABLE WITH FACTORY INSTALLED SPOILER. HAS HIT ME IN THE HEAD SEVERAL TIMES. DEALER SUGESTED PROP-ROD TO HOLD TRUNK OPEN. TRUNK WILL NOT STAY OPEN IF PARKED ON SMALL INCLINE OR SLIGHT HEADWIND. IF A CHILD WAS REACHING INTO THE TRUCK, IT COULD SEVERLY INJURE THERE BACK.*AK

Visibility › Defroster/Defogger/Hvac System › Windshield › Electrical Heating Element
Filed Mar 9, 2000UT

I HAVE HAD IT IN SEVERAL TIMES FOR THEM TO FIX IT. THEY PUT IN A DELAY BLOWER TO FIX THE PROBLEM. IT HAS BEEN BAD FROM THE START. ONE OF THEIR SALESMAN HAS SAID THERE IS A PROBLEM BUT THE SERVICE DEPT SAYS THERE IS NOT. THE CAR HAD TO BE TOWED ONCE BECAUSE OF IT

Service Brakes, Hydraulic › Foundation Components
Filed Feb 8, 2000NJ

CONSUMER HAD BRAKES RESURFACED THREE TIMES. DEALER WAS SAYING THAT CONSUMER WAS APPLYING BRAKES TOO HARD. BRAKES WEREN'T WARRANTY. DEALER REPLACED IT AS A COURTESY TO THE CONSUMER, AND NOT UNDER WARRANTY. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 22, 2000TX

VEHICLE'S TRACTION CONTROL FAILED, CAUSING THE VEHICLE TO HYDROPLANE AND SPIN OUT OF CONTROL AND OFF HIGHWAY. WHILE SPINNING, ABS BRAKES FAILED AND CAUSED WHEELS TO LOCK UP.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 11, 2000GA

ROTORS WARPED, CAUSING ROCKING OF CAR DURING BRAKING AT 16,000 MILES AND AGAIN AT 32000 MILES.

Electrical System › Horn
Filed Dec 21, 1999NY

CONSUMER FEELS THE HORN BUTTON IS VERY SMALL AND HARD TO LOCATE, SOMEONE BACKED INTO HIM AND HAD TROUBLE FINDING THE HORN. *SLC

Unknown or Other
Filed Dec 20, 1999CA

SATURN TELLS ME, "IT HAS TO GET WORSE BEFORE WE CAN TELL WHAT'S WRONG." NO SAFETY DEFECT (S) LISTED IN THE SUMMARY. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 15, 1999CD

ROTORS WARPED VERY FREQUENTLY AFTER SERVICE, CAUSING THE BRAKE AND THE FRONT END OF THE VEHICLE TO VIBRATE AND CREATING SERIOUS SAFETY HAZARD. YH

Power Train › Automatic Transmission
Filed Oct 1, 1999NJ

NO SUMMARY

Seat Belts › Front › Anchorage
Filed Sep 26, 1999AR

THE COMPONENT IN QUESTION HAS NOT FAILED AND PROBABLY WON'T. I FEEL THE DESIGN OF THE KNOB WHICH ALLOWS THE SHOULDER BELT ANCHOR POINT TO BE ADJUSTED UP / DOWN COULD HAVE BEEN BETTER. I AM TALL, SO I SIT WITH THE SEAT ALL THE WAY BACK. THIS "KNOB" IS LOCATED EXACTLY BESIDE MY TEMPLE WHILE I'M DRIVING. IF I WERE TO BE HIT FROM THE DRIVER'S SIDE, I HAVE VISIONS OF THIS KNOB DOING SERIOUS INJURY TO MY SKULL AND WHAT LITTLE BRAIN I HAVE IN THERE. I THINK THE KNOB NEEDS TO BE REDESIGNED (AN ADJUSTABLE SHOULDER ANCHOR POINT IN THE NEW NISSAN ALTIMA IS MUCH LESS INTRUSIVE.)

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 19, 1999WA

ALL THE COMPLAINTS THAT I HAVE MADE ARE ALREADY LISTED ON YOUR LIST EXCEPT THE WINSHIELD FLUID PUMP. WHEN I TOOK THE CAR IN REGARDING THE RATTLING NOISE THEY COULDN'T HEAR SO THEY TOLD ME TOO BRING IT IN IF IT BECOMES MORE NOTICABLE.

Visibility › Power Window Devices and Controls
Filed Sep 8, 1999CA

POWER WINDOW MOTOR.

Unspecified
Filed Sep 8, 1999CA

NOTHING

Electrical System › 12v/24v/48v Battery
Filed Sep 8, 1999CA

BATTERY.

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Sep 2, 1999CA

THE CONSUMER STATE WHILE DRIVING AT 40 MPH AND APPLYING THE BRAKE'S, THE BRAKE'S WENT STRAIGHT TO THE FLOORBOARD AND THE CONSUMER HAD TO PUMP THE BRAKE'S AND THE VEHICLE SLOW DOWN AND CAME TO A STOP AND THE CONSUMER STATE THIS IS THE SECOND TIME THE BRAKE'S HAS FAIL.

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Aug 20, 1999CO

PLEASE TAKE NOTE THAT THE STATE AND ZIP CODE INCORECT , I HAD TO IMPROVISE AS I COULD NOT FILLED OUT THIS QUESTIONAIRE AND I WRITING FROM CANADA. MY POSTAL CODE IN CANADA IS L0L 2P0. ON 21 NOV 1998 , DURING THE 35000 KM(22000 MILES) SCHEDULED MAINTENANCE I REPORTED TO THE DEALERSHIP THAT THE FRONT BRAKES OF MY SATURN WERE PULSATING WHEN BRAKING (MY ODOMETER READING WAS 22303 MILES(35686 KM) . DURING THE SERVICING THE DEALERSHIP DISCOVERED THAT BOTH FRONT ROTORS (DISCS) WERE WARP AND AS CORRECTIVE ACTIONS COVERED UNDER WARRANTY, THE FRONTS BRAKE PADS WERE SANDED, BOTH FRONT ROTORS WERE MACHINED AND BOTH FRONT CALIPERS WERE SERVICED. BASE ON OUR DRIVING HABITS (85 % HWY DRIVING) AND CONSIDERING THE LAST 5 VEHICLES I DROVE I FIND THIS SITUATION RATHER ABNORMAL ON A BRAND NEW CAR. ON 17 AUG 1999, AT 60662 KM (37913 MILES) SAME PROBLEME REOCCURED I REPORTED TO THE DEALERSHIP THAT MY FRONT BRAKES WERE PULSATING. THE SERVICE MANAGER SUGGESTED THAT THE ROTTORS BE MACHINED AGAIN TO WHICH I REFUSED AS IT IS NOT COVER UNDER WARANTY ANYMORE. I INDICATED TO HIM THAT IT IS ABNORMAL THAT THE ROTORS WARP LIKE THIS. IS ANSWER WAS THAT IN ACCORDANCE WITH SATURN THERE IS NO PROBLEM OR ANY DEFECT WITH BRAKES COMPONENT. I HAVE RAISE MY CONCERNS HIGHER WITHIN THE SATURN COMPANIE IN CANADA BUT IT SEEM THEY WASH THEIR HAND AND SHIFT THE BLAME ON ATMOSPHERIC CONDITION AND OUR DRIVING HABITS. I HAVE RESEARCHED IN YOUR DATABASE AND I HAVE FOUD THAT THERE WERE SVC BULLETINS # 96-T-40 A, (NHTSA ITEM # SB

Engine and Engine Cooling › Engine
Filed Jun 21, 1999CT

CRACKED HEAD CYLINDER AT 16K MILES WITHOUT ANY UNUSUAL OR HARSH DRIVING. CAR HAD TO BE TOWED TO THE DEALER. NO OIL WAS LEFT IN THE CAR -- IT WAS IN AN "UNDRIVEABLE" CONDITION. THE SERVICE DEPT WAS SHOCKED THIS HAPPENED ON A TWIN OVERHEAD CAM ENGINE & THUS DIDN'T EVEN STOCK THE PART TO FIX THE CAR. DEALER ALSO SAID THERE WAS NO ENGINE DAMAGE, ALTHOUGH I FIND THAT HARD TO BELIEVE SINCE THE CAR WAS DRIVEN FOR SOME TIME WITHOUT REALIZING THE PROBLEM. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed May 28, 1999NY

DRIVING AT HIGHWAY SPEEDS VEHICLE LOSES ALL POWER AND EVENTUALLY STOPS, CAUSING A SAFETY HAZARD. DEALER REPLACED FUEL PUMP, BUT DEFECT HAS REOCCURRED. *AK

Suspension › FrontCrash
Filed Feb 26, 1999WA

VEHICLE WANDERS FROM SIDE TO SIDE WHEN DRIVING AT APPROXIMATELY 30-60MPH. LOUD BANGING NOISE OCCURS WHEN GOING OVER BUMPS. HIGH FREQUENCY WHINING FROM THE ENGINE THAT ADDS TO THE NOISE. ALSO, TRANSMISSION SHIFTING HAS TOO LITTLE OR TOO MUCH POWER. DEALER/WESTERN REGION MFR. CONTACTED AND CANNOT REMEDY THE PROBLEM. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK

Electrical System › Horn
Filed Feb 23, 1999CA

DESIGN LOCATION OF THE HORN MADE IT HARD FOR THE CONSUMER TO FIND DURING AN EMERGENCY RESULTING IN AN ACCIDENT.

Power Train › Automatic Transmission
Filed Feb 11, 1999IN

WHILE DRIVING 60 MPH THE TRANSMISSION WENT OUT WITHOUT ANY WARNING. DRIVER WAS ABLE TO COAST TO THE SIDE OF THE ROAD SAFELY. THE VEHICLE TOWED TO THE DEALERSHIP WHERE THE TRANSMISSION WAS REPLACED. *AK *ML

Seats › Front Assembly › ReclinerCrash2 injured
Filed Feb 3, 1999IL

VEHICLE WAS IN A REAR END COLLISION AND THE DRIVER'S/PASSENGER'S SEATS FELL BACK INTO CHILDREN'S FACES ,AND THE CHILDREN WERE INJURED. DEALER HAS BEEN CONTACTED. *AK

Power Train › Automatic Transmission
Filed Feb 1, 1999CA

TRANSMISSION FAILED.

Fuel System, Gasoline › Fuel Injection System
Filed Feb 1, 1999CA

FUEL INJECTION SYSTEM FAILED.

Exterior Lighting › Turn Signal › Flasher Unit
Filed Feb 1, 1999CA

TURN SIGNAL FAILED. *YC

Visibility › Windshield Wiper/Washer
Filed Feb 1, 1999CA

WINDSHIELD WIPER BLADE FAILED.

Visibility › Power Window Devices and Controls
Filed Feb 1, 1999CA

POWER WINDOWS FAILED. NM

Interior Lighting
Filed Feb 1, 1999CA

DOME LIGHT (BULB) FAILED. *YC

Unknown or Other
Filed Feb 1, 1999CA

COOLANT LIGHT FAILED. MJS

Electrical System › Alternator/Generator/Regulator
Filed Feb 1, 1999CA

BATTERY / ALTERNATOR / GENERATOR ASSEMBLY FAILED. *YC

Visibility › Windshield Wiper/Washer
Filed Feb 1, 1999CA

WASHER FLUID NOZZLE WAS REPLACED, DUE TO FAILURE. PROBLEM STILL EXIST. *YC

Visibility › Power Window Devices and Controls
Filed Feb 1, 1999CA

POWER WINDOW REGULATOR FAILED. MJS

Visibility › Power Window Devices and Controls
Filed Feb 1, 1999CA

WINDOWS FAILED. YH

Seats
Filed Feb 1, 1999CA

LUMBER SUPPORT FOR THE SEAT FAILED. YH

Equipment › Other › Owners/Service/Other Manual
Filed Feb 1, 1999CA

DEFECT WITH OWNER'S MANUAL. *YC

Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Feb 1, 1999CA

THE COOLANT OVERFLOW TANK CAP NOT TIGHT. YH

Interior Lighting
Filed Feb 1, 1999CA

DOME LIGHT ASSEMBLY SWITCH FAILED. *YC

Steering › Hydraulic Power Assist System
Filed Feb 1, 1999CA

POWER STEERING BOX FAILED. YH

Structure › Body › Door
Filed Feb 1, 1999CA

DOOR SEAL MALFUNCTIONING. *YC

Engine and Engine Cooling › Engine
Filed Feb 1, 1999CA

VALVE REPLACED DUE TO FAILURE. *YC

Visibility › Windshield Wiper/Washer
Filed Feb 1, 1999CA

WINDOW WASHER SPRAY NOZZLE FAILED. YH

Tires
Filed Feb 1, 1999CA

TWO FIRESTONE TIRES WRRE FLAT. YH

Electrical System › Ignition
Filed Feb 1, 1999CA

SPARK PLUG WIRE FAILED RESULTING IN DECREASED POWER. YH

Electrical System › Alternator/Generator/Regulator
Filed Feb 1, 1999CA

GENERATOR FAILED. YH

Parking Brake
Filed Feb 1, 1999CA

PARKING BRAKE SWITCH FAILED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1998 Saturn SL → · Every SL year → · How the figures are calculated →