Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 65,000.
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND MAKING A TURN, THE POWER STEERING WARNING ILLUMINATED AND THE STEERING WHEEL SEIZED AND THE CONTACT CRASHED INTO A CURB. THE CONTACT RESTARTED THE VEHICLE AND IT DROVE NORMALLY. THE VEHICLE WAS LATER TAKEN TO A DEALER. THE DIAGNOSIS WAS PENDING. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 92,387. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE STEERING WHEEL EXHIBITED A CLUNKING SOUND WHEN COMPLETING A RIGHT OR LEFT TURN. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE INTERMEDIATE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
THE FUEL PUMP ASSEMBLY UNIT ON MY 2007 SATURN ION HAS CRACKED AND DEVELOPED A LEAK CAUSING A SIGNIFICANT FIRE AND ENVIRONMENTAL HAZARD. THERE WAS NO INCIDENT THAT LEAD TO THE CRACK, JUST A FAULTY PART. THERE WAS A RECALL ISSUED FOR THIS SAME PROBLEM, BUT IT DOES NOT EXTEND TO THE STATE IN WHICH I RESIDE. *TR
HALFWAY DURING THE HALF MILE COMMUTE TO MY HOME FROM WORK ON DECEMBER 21, 2012, THE POWER STEERING FAILED. THIS HAPPENS VERY FREQUENTLY. I HEAR THE CHIME AND THEN THE PWR STRNG LIGHT COMES ON AND I HAVE TO STEER MANUALLY. I OFTEN HAVE TO STOP MY CAR AND TURN IT OFF JUST TO RESET THE STEERING. SOMETIMES IT IS VERY HARD TO TURN THE CAR SAFELY WHILE DRIVING VERY SLOWLY AND/OR PARKING. I FEEL THAT GM SHOULD BE FORCED TO RECALL THIS PROBLEM AS I SEE FROM THIS SITE THAT IT'S A COMMON AND KNOWN PROBLEM. IF AN ELDERLY, PHYSICALLY WEAK OR INEXPERIENCED DRIVER SHOULD HAVE THIS HAPPEN, IT COULD RESULT IN MANY SERIOUS ACCIDENTS. I'VE OWNED MY VEHICLE FOR 6+ YEARS SINCE BRAND NEW. *TR
I HAD SMELLED A VERY STRONG GAS ODOR IN MY CAR AND CONTACTED GM/SATURN CUSTOMER SERVICE ON NOVEMBER 28, 2012 IN REGARDS TO THE SMELL AND TO FIND OUT IF MY CAR WAS INCLUDED IN A RECENT RECALL FOR THE FUEL PUMP. I WAS TOLD THAT THE FUEL PUMP RECALL WAS ONLY INCLUDED IN CERTAIN STATES AND MY STATE WAS NOT INCLUDED. I TOOK MY CAR TO MY MECHANIC ON 12/14/12 AND THEY CONFIRMED THAT MY CAR SMELLED OF GAS DUE TO A FAULTY FUEL PUMP AND IT NEEDED TO BE REPLACED. THEY ALSO SAID THAT THE FUEL PUMP FAULTS WERE DUE TO BEING IN STATES THAT HIGH HEAT. I LIVE IN MARYLAND AND THE FUEL SMELL CAME ABOUT DURING THE SUMMER WHICH IS VERY HOT IN THE STATE. I CONTACTED GM BECAUSE I FEEL THAT I SHOULD BE REIMBURSED FOR A FAULTY FUEL PUMP SINCE IT IS A FIRE AND SAFETY HAZARD. *TR
LOST POWER STEERING AT 40 MPH, CAR CHIMED & PWR STR APPEARED ON DASH DISPLAY. FILLED UP GAS TANK AND STEERING WORKED. GOT ON HIGHWAY AND LOST STEERING AT 65MPH. SHUT OFF CAR AT DESTINATION AND STEERING WAS OK ALL THE WAY HOME.THERE IS NO WAY MY WIFE OR DAUGHTER (POSSIBLY WITH MY 2 GRANDSONS) COULD STEER THE CAR AT ANY SPEED WITHOUT POWER STEERING. *TR
POWER STEERING GOES OUT AT RANDOM TIMES WHILE DRIVING. VERY HARD TO STEER AND MAKE TURNS. HAVE CALLED ABOUT HAVING IT FIXED, THERE IS NO RECALL LISTED, BUT OVER 800 COMPLAINTS OF THE SAME THING HAPPENING. *TR
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THERE WAS A STRONG GASOLINE FUEL SMELL ODOR FROM THE EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO ADVISED THAT THE FUEL PUMP MODULE WAS FRACTURED AND NEEDED TO BE REPLACED. THE MECHANIC REPLACED THE FUEL PUMP AND THE DEALER WAS NOTIFIED OF THE FAILURE. THE DEALER ADVISED THE CONTACT THAT THERE HAD BEEN A RECALL FOR THE FAILURE BUT HIS VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN (NHTSA CAMPAIGN ID NUMBER: 12V459000: FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE MANUFACTURER WAS NOTIFIED WHO CONFIRMED THAT THE RECALL DID NOT INCLUDE THE CONTACT'S VIN. THE FAILURE MILEAGE WAS 119,000.
WHEN I DRIVER MY VEHICLE THE STEERING STIFFER UP AS I DRIVER IT DOWN THE ROAD. *TR
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS MOVED TO THE SHOULDER AND WAS LATER TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 95,000.
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT GASOLINE FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THERE WAS A FUEL LEAK UNDER THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS A LEAK ON THE FUEL PUMP THAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT SHE NOTICED A LEAK COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. AFTER DIAGNOSIS, THEY ADVISED HER THAT THE FUEL PUMP ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE FUEL PUMP ASSEMBLY. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HER THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.
THERE IS A CRACK IN THE PLASTIC FUEL LINE COMING OUT OF THE FUEL PUMP. I SEE ONLINE THERE IS A RECALL FOR THIS PROBLEM BUT GM SAYS MY CAR IS NOT INCLUDED. EVEN THOUGH IT IS FOR THE EXACT PROBLEM THE RECALL ADDRESSES. *TR
POWER STEERING FAILED WHILE DRIVING CAUSED NEAR CRASH SITUATION. GM NOT READY TO FIX THE ISSUE. *TR
MY SATURN ION 2007 POWER STEERING FAILED WHILE I WAS DRIVING RESULTING IN NEAR CRASH SITUATION AS STEERING ALL-MOST JAMMED . COMPANY IS NOT READY TO FIX THE POWER STEERING ISSUE IN-SPITE OF EXTENDED WARRANTY ON POWER STEERING. *TR
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A LEFT TURN, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE VEHICLE BECAME EXTREMELY DIFFICULT TO STEER. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 46,000. THE VIN WAS NOT AVAILABLE.
BEGAN SMELLING AN ODOR OF GASOLINE WHEN I GOT OUT OF MY CAR. DIDN'T THINK MUCH OF IT UNTIL IT HAPPENED SEVERAL TIMES. TOOK MY CAR (2007 SATURN ION) TO A GM DEALER FOR OTHER, UNRELATED ISSUES AND THE SERVICE MANAGER TOLD ME THE FUEL PUMP MODULE WAS CRACKED. I CONTACTED GM AFTER LEARNING ABOUT THE RECALL FOR THE SAME PROBLEM ON CARS IN OTHER "WARM WEATHER" STATES. HOWEVER, THEY TOLD ME BECAUSE IT WAS NOT PART OF THE "RECALL" THEY WOULD NOT HELP COVER THE COST OF REPAIR EVEN THOUGH IT IS A SAFETY/FIRE HAZARD. I'VE READ SIMILAR COMPLAINTS FROM ALL OVER THE COUNTRY, SO THIS IS OBVIOUSLY AFFECTING MORE PEOPLE THAN GM WILL ADMIT. *TR
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT SHE COULD SMELL GASOLINE FUEL WHILE IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE MILEAGE WAS 34,411 AND THE CURRENT MILEAGE WAS 39,100. UPDATED 1/17/13 *CN
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE PARKED, THE CONTACT CLOSED THE FRONT DRIVER SIDE DOOR WHEN SHE HEARD THE REAR WINDSHIELD SHATTER. THE VEHICLE WAS TAKEN TO AN AUTO GLASS REPAIR SHOP. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,900. THE CONSUMER STATED THE GLASS WAS REPLACED. UPDATED 12/31/2012 *JS
THE VEHICLE'S FUEL TANK HAS A HOLE WHERE THE "NECK" OF THE SPOUT MEETS THE TANK. THIS RESULTS IN A STRONG SMELL OF GASOLINE AND PRESENTS A SIGNIFICANT DANGER. *TR
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE, THE TRANSMISSION BEGAN TO HESITATE AND RESPONDED AS THOUGH IT WOULD STALL. THE VEHICLE WAS TAKEN TO A TRANSMISSION CENTER FOR DIAGNOSIS. THE TECHNICIAN STATED THE TRANSMISSION INNER SPRING FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THERE WAS NOT A RECALL RELATED TO THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 46,800.
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT FUEL FUMES STARTED TO EMITT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 48,000. UPDATED 01/14/13 *BF UPDATED 1/16/2013 *JS
THE POWER STEERING LIGHT HAS COME ON SEVERAL TIMES IN MY VEHICLE. IT THEN LOSES POWER STEERING. IF I TURN THE CAR OFF AND BACK ON IT WORKS AGAIN. I HAVE CALLED AROUND AND BEEN TOLD THE PART IN MY CAR IS THE SAME PART THAT WAS RECALLED IN THE CHEVY COBALT. *TR
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT AFTER MONTHS OF SMELLING GASOLINE FUEL IN AND AROUND THE VEHICLE, HE TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THE FUEL PUMP WOULD NEED TO BE REPLACED. THE CONTACT STATED THAT FUEL SPRAYED OUT OF THE PUMP EVERY TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS GIVEN THE FAULTY FUEL PUMP AND NOTICED SEVERAL STRESS FRACTURES. AFTER RESEARCHING, HE WAS INFORMED OF A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE MANUFACTURER WAS NOTIFIED BUT ADVISED THE CONTACT THAT DUE TO MILEAGE THEY WOULD NOT ASSIST IN THE REPAIR COSTS. THE FAILURE MILEAGE WAS 124,600 AND THE CURRENT MILEAGE WAS 126,000.
WE BOUGHT A 2007 SATURN ION FOR MY DAUGHTER'S FIRST CAR ABOUT A YEAR AND A HALF AGO. SEVERAL MONTHS AGO SHE WAS COMING HOME FROM SCHOOL TRAVELING DOWN INTERSTATE 5 GOING ABOUT 65 MILES AN HOUR WHEN ALL OF A SUDDEN HER POWER STEERING SHUT OFF AND JERKED, CAUSING HER TO ALMOST HIT THE CAR IN THE NEXT LANE. NOW EVERY TIME SHE DRIVES HER CAR, ABOUT 12 OR SO MINUTES IN, THE POWER STEERING WILL SHUT OFF AGAIN. IF YOU SHUT THE CAR OFF AND RESTART IT, IT'S FINE FOR A WHILE, UNTIL IT SHUTS OFF AGAIN. IT DOES THIS EVERY TIME SHE DRIVES, WITHOUT FAIL. SHE'S SCARED TO DRIVE HER CAR LONG DISTANCES, FEARING THAT IT WILL TURN OFF AGAIN AND CAUSE AN ACCIDENT. UPON RESEARCHING I DISCOVERED MANY OTHER COMPLAINTS DESCRIBING EXACTLY THE SAME RESULTS WITH 2007 SATURN IONS. I'M AFRAID THAT, BEING A NEW DRIVER, MY DAUGHTER'S SAFETY, AND THE SAFETY OF OTHERS, IS IN JEOPARDY. *TR
WAS DRIVING DOWN I-70 AT 70MPH AND POWER STEERING MESSAGE CAME ON AND CHIMED A FEW TIMES. THEN, THE STEERING WHEEL WAS LOCKED UP AND HARD TO TURN. PULLED INTO GAS STATION TO CHECK UNDER HOOD, BUT DIDN'T NOTICE ANYTHING. THEN GOT BACK IN THE CAR AND TURNED IT ON AND THE STEERING WAS FINE. PURCHASED SATURN ION IN OCTOBER 2007 AND STILL HAVE EXTENDED WARRANTY COVERAGE. WILL GM COVER POWER STEERING ISSUE? THANK YOU! *TR
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, THERE WAS AN OVERPOWERING GASOLINE FUEL SMELL BEING EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE FUEL TANK SENDING UNIT HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE MILEAGE WAS 53,277 AND THE CURRENT MILEAGE WAS 65,000.
STRONG SMELL OF GASOLINE NEAR GAS TANK AND IN CABIN WHEN PARKED OR MOVING, ENGINE ON OR OFF. *TR
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE PARKED, A STRONG ODOR OF GASOLINE WAS EMITTED FROM THE VEHICLE. THE MANUFACTURER WAS CONTACT AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT THAT THERE WAS A FUEL LEAK BECAUSE THE FUEL PUMP MODULE FAILED NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE OF THE VEHICLE WAS 52,002 AND THE CURRENT MILEAGE WAS 52,602. UPDATED 11/21/12 *CN UPDATED 11/30/2012 *JS
I WAS DRIVING HOME GOING ABOUT 55 MPH WHEN A SIGNAL LIGHT CAME ON SAYING POWER STEERING. THE STEERING WHEEL WAS VERY HARD TO TURN ALMOST CAUSING A CAR ACCIDENT WITH 3 CARS. *TR
AS I WAS DRIVING ON A STREET AT ABOUT 20 MPH THE POWER STEERING LIGHT WENT ON AND SOON AFTER THE STEERING WHEEL GOT STIFF AND LOCKED UP. LUCKILY I WAS ABLE TO MANEUVER AND THE CAR STILL AND PULL OVER. I AM VERY LUCKY THAT I WAS NOT DRIVING ON THE FREEWAY AT HIGH SPEED. THIS IS VERY DANGEROUS AND AM CONCERNED THAT IT IS SUCH A DOCUMENTED PROBLEM AND STILL THERE IS NO RECALL. *TR
POWER STEERING STOPPED WORKING, IT WILL START WORKING AGAIN IF I SHUT OFF THE CAR AND RESTART IT. THE FAILURE REPEATS ITSELF AFTER A FEW MIN. *TR
I NOTICED AN OVERPOWERING ODOR OF GASOLINE PRESENT INSIDE AND OUTSIDE THE VEHICLE. TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSIS AND WAS TOLD THE FUEL MODULE WAS LEAKING GASOLINE AND WAS ALSO ADVISED THAT MY VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS REPAIRED BY REPLACING FUEL MODULE WITH MY OUT OF POCKET COST. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000. THIS MANUFACTURING DEFECT OBVIOUSLY HAS A GREAT RISK OF FIRE OR EXPLOSION. *TR
MY CHECK ENGINE LIGHT KEPT COMING ON, EVEN THE SMALLER CHECK ENGINE LIGHT, I HAD THE THROTTLE PEDAL REPLACED BECAUSE IT WAS THROWING CODES, THEN I BEGAN TO SMELL GAS FUMES AND REALLY BECAME CONCERNED SO I TOOK IT TO JIM BUTLER CHEVROLET IN FENTON, MO AND THEY TOLD ME THAT MY FUEL PUMP WAS LEAKING AND THERE WAS AN ISSUE WITH MY VALVES, I WENT ONLINE TO SEE IF I THERE WERE ANY SIMILAR ISSUES FROM OTHER SATURN OWNERS AND I DISCOVERED THAT THERE WAS A RECALL ON THE FUEL PUMP FOR THE 2007 SATURN ION, I CALLED JIM BUTLERS AND TOLD THEM WHAT I DISCOVERED AND THE PERSON HANDLING MY VEHICLE ISSUE TOLD ME THAT I CAN'T BELIEVE EVERYTHING I FIND ONLINE AND THAT MY VIN NUMBER WAS NOT ONE OF THE CARS LISTED ON THE RECALL LIST, YET IT WAS DOING THE EXACT SAME THING AS DESCRIBED BY OTHER SATURN OWNERS. I AM VERY UPSET AT THE FACT THAT MY CAR HAD THE SAME ISSUES AS THE OTHER SATURN'S BUT I HAD TO PAY TO HAVE MINE REPLACED, I PAID $513.00 AT A CUSTOMER FRIENDLY REPAIR SHOP WHO ALSO FOUND THE RECALL ON MY CAR. THE SHOP IS HOLDING MY OLD FUEL PUMP IN CASE THERE WAS A NEED TO INSPECT IT. I FOUND THE RECALL ON SAFERCAR.GOV WHICH IS AN OFFICIAL SITE. I GOT MY REPORT SEPTEMBER 3, 2012 THE NHTSA CAMPAIGN ID NUMBER IS 09V419000. MY CHECK ENGINE LIGHT IS STILL COMING ON AS I WAS TOLD THAT I HAVE ISSUES WITH MY VALVES, BUT I CAN'T AFFORD TO HAVE THAT SEEN TOO YET. IT IS REALLY SAD WHEN I GO TO A PLACE THAT IS SUPPOSED TO BE CERTIFIED IN HANDLING SATURNS AND YET WHEN I NOTIFY THEM OF A RECALL ON THE SAME
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING ODOR OF GASOLINE PRESENT INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THE FUEL PUMP WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT HIS VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS REPAIRED FOR THE FUEL PUMP. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000. THE CURRENT MILEAGE WAS APPROXIMATELY 104,000. THE CONSUMER STATED ALMOST IMMEDIATELY AFTER HE PURCHASED THE VEHICLE, HE STARTED HAVING PROBLEM PERIODICALLY WHEN HE APPLIED THE BRAKE. THE BRAKES WOULD VIBRATE STRONGLY AND HE WOULD HAVE TO PRESS THE FOOT BRAKE DOWN ALL THE WAY TO GET THE VEHICLE TO STOP. THERE WOULD BE A BRIEF DELAY IN THE BRAKES WORKING. HE TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO FIND ANYTHING WRONG. LATER IN JUNE 2008, HE TOOK THE VEHICLE TO ANOTHER DEALER TO ASSIST WITH THE PROBLEM. THEY WERE UNABLE T FIND A PROBLEM AS WELL. HE CONTINUED TO HAVE PROBLEMS PERIODICALLY WITH THE BRAKES. A YEAR LATER, THE POWER STEERING STOPPED WORKING. THE CHIMES AND WARNING LIGHTS WOULD COME ON, AND THE STEERING WHEEL WOULD LOCK UP. IT WAS EXTREMELY DIFFICULT TO MAKE TURNS; ESPECIALLY PARKING. THE CONSUMER STATED HE HAD TO MANUALLY STEER THE VEHICLE. THE ONLY SOLUTION WAS TO TURN OFF THE VEHICLE, AND THE LIGHT WOULD GO OUT. THE P
I DRIVE A 2007 SATURN ION. MIND YOU THERE ARE KNOWN ISSUES WITH THE CAR AND NOW I FINDING OUT THAT GM HAS HAD PROBLEMS WITH THE RADIO JUST SUDDENLY SHUTTING OFF AND STAYING OFF. RADIO IS NO LONGER WORKING. IS THERE SOME SORT OF RESET I DON'T KNOW ABOUT. *TR
GAS TANK/NECK PART OUT OF AILGENMENT AND SMELLS LIKE SOMETHING IS BURNING IN CAR. *TR
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT NOTICED THAT THE GAS GAUGE READ EMPTY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSE THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 21,000.
I CURRENTLY OWN A '07 SATURN ION AND JUST YESTERDAY MY POWER STEERING DISPLAY LIGHT CAME ON SHORTLY AFTER THAT I WAS UNABLE TO TURN MY STEERING WHEEL LUCKILY I WAS ABLE TO MOVE TO THE SIDE AND CALLED FOR HELP. *TR
THE KEY TO THIS VEHICLE IS STUCK IN THE IGNITION AND WILL NOT TURN OFF. THIS VEHICLE HAD THIS IGNITION REPLACED DUE TO A SIMILAR ISSUE IN 2010 BY A GM DEALER IN OURISMAN CHEVROLET BUICK (703) 329-1300 1800 OLD RICHMOND HIGHWAY, ALEXANDRIA, VA 22303-1856. THE ORIGINAL PART BECAME DEFECTED FOR THE SAME ISSUE AND I HAD TO PAY OVER $700 TO HAVE THE PART REPLACED. NOW, THE SAME ISSUE HAS OCCURRED. THE KEY IS STUCK IN THE IGNITION AND UNABLE TO TURN OFF THE CAR. I CONTACTED GENERAL MOTORS (SATURN) AT 1-800-553-6600 TO REPORT THE PROBLEM AND THEY ARE AWARE THIS HAS BEEN HAPPENING. HOWEVER, THE IS NO RECALL TO CORRECT THIS MEASURE. TO TURN THE CAR OFF YOU HAVE TO DISCONNECT THE WIRES OR REPLACE THE PART FOR ANOTHER $900. IF GM (SATURN) IS AWARE OF THE PROBLEM A RECALL SHOULD BE POSTED TO ALL OWNERS OF THE SATURN ION AND REIMBURSEMENT SHOULD BE PROVIDED FOR OWNERS WHO HAD PAID TO HAVE THE PART REPLACED. *TR
APPROXIMATELY 3-4 WEEKS AGO, I STARTED SMELLING A STRONG GASOLINE SMELL OUTSIDE MY CAR WHEN I PARKED IT. THE SMELL WAS GROWING STRONGER (AND I COULD SMELL IT IN THE CABIN ITSELF) SO I TOOK IT TO MY MECHANIC WHO TOLD ME IT WAS THE FUEL PUMP. HE HAD PRINTED OUT THE RECALL AND SUGGESTED I CONTACT GM. WHEN I CONTACTED THE LOCAL DEALERSHIP, I WAS TOLD THEY WOULDN'T/COULDN'T HONOR THE RECALL AS IT WAS VIN SPECIFIC. BACK TO MY MECHANIC WHO FIXED IT (AND BY NOW I WAS LEAKING GASOLINE) AND HE ADVISED ME TO CONTACT GM AGAIN AS THE FUEL PUMP WAS CRACKED EXACTLY WHERE THE FUEL PUMP INVOLVED IN THE RECALL WAS. HE GAVE ME THE PART AND I DID CONTACT GM BUT WAS TOLD BY GM THAT THEY WILL NOT HONOR THE RECALL, THAT IT WAS VIN SPECIFIC. TO ADD INSULT TO INJURY I WAS TOLD BY THE PERSON WHO CALLED ME THAT SHE "WANTED TO ASSURE ME THAT YOUR VEHICLE IS SAFE TO DRIVE, IT'S NOT INVOLVED IN THE RECALL." NEEDLESS TO SAY, THAT DID NOT GO OVER WELL SINCE THE REASON IT'S SAFE TO DRIVE IS THAT I HAD IT FIXED MYSELF. I WILL ALSO BE FILING COMPLAINTS WITH MY STATE AG AND THE BBB. THANK YOU FOR YOUR CONSIDERATION AND HELP IN THIS MATTER. *TR
POWER STEERING LIGHT WENT ON AND LOST POWER STEERING. ONCE VEHICLE WAS SHUT OFF AND TURNED BACK ON, PROBLEM RESOLVED. NEXT TIME I WAS DRIVING, I LOST POWER STEERING AGAIN WHILE I WAS DRIVING. *TR
WHILE TRYING TO SWITCH IGNITION TO OFF, THE IGNITION SWITCH WOULD GET STUCK AT POWER ON POSITION. PART WAS REPLACED BY MECHANIC, SAYING "THIS PART ALWAYS FAILS IN GM VEHICLES AFTER 5 YEARS". THE NEW PART STARTED TO GET STUCK AT THE SAME POSITION A YEAR LATER AND IT TAKES MULTIPLE TRIES TO GET IT SHUT OFF COMPLETELY. *TR
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED BY A PRIVATE MECHANIC A GASOLINE SMELL WAS BEING EMITTED. THE MECHANIC CONFIRMED THAT THE FUEL PUMP HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THEIR VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 55,000.
SMELL OF GASOLINE COMING FROM UNDER REAR OF VEHICLE. TOOK CAR TO DEALER TO GET FUEL PUMP REPLACED. I SEE RECALL FOR SIMILAR PROBLEM BUT ONLY IN SOME STATES. I SEE RECALL HAS BEEN EXPANDED TO HOPEFULLY INCLUDE ALL STATES. *TR
THE KEY WOULD GET STUCK IN THE IGNITION NOT ALLOWING ME TO GET OUT OF THE VEHICLE UNLESS I MANUALLY UNLOCKED THE DOORS. THIS WAS HAPPENING FOR ABOUT A YEAR OR MORE INTERMITTENTLY. THEN ONE DAY I COULD NOT GET THE CAR TO TURN OFF BECAUSE THE KEY WOULD NOT TURN. AFTER ABOUT A 5-10 SECOND TIME FRAME, THE IGNITION WOULD UNLOCK ALLOWING ME TO TURN THE CAR OFF AND REMOVE THE KEY. THIS OCCURRED INTERMITTENTLY FOR A COUPLE OF DAYS THEN WHEN I WAS ON VACATION, THE KEY WOULD NOT COME OUT AT ALL WHILE THE CAR WAS STILL RUNNING. I WAS LEFT WITH HAVING TO TEMPORARILY UNPLUG THE BATTERY AND THE FUSE SO THE CAR WOULD TURN OFF. THE MECHANIC I TOOK THE CAR TO WHILE ON VACATION SHOWED ME HOW TO DO THIS AND WAS ABLE TO GET THE KEY OUT OF THE IGNITION. I HAD THE CAR TOWED TO A MECHANIC ONCE I ARRIVED HOME BECAUSE THE CAR WOULD NOT START AT ALL AT THIS POINT, THE MECHANIC INFORMED ME THE IGNITION LOCK WAS BAD, AND APPARENTLY GM HAD BEEN AWARE OF THE PROBLEM AND OFFERED NO RECALL BUT DID RE-DESIGN THE INTERNAL COMPONENTS OF THE IGNITION LOCK. *TR
FUEL PUMP MODULE IS CRACK, LEAKING GAS MAY CAUSE A FIRE. GAS SMELL WITHIN THE VEHICLE AND OUTSIDE THE VEHICLE HAZARDOUS TO DRIVER AND PASSENGER INSIDE VEHICLE. GM WILL NOT ISSUE A RECALL FOR MY SPECIFIC VEHICLE. *TR
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE PARKED, THE SMELL OF GASOLINE FUEL EMITTED IN AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:09V419000( FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 51,000 AND THE CURRENT MILEAGE WAS 52,000.
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE PARKED, THE CONTACT NOTICED A STRONG GASOLINE FUEL SMELL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THERE WAS A CRACK IN FUEL PUMP, WHICH NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,857. ... UPDATED11/01/12 *BF
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Saturn Ion → · Every Ion year → · How the figures are calculated →