Page 7 of 16 · complaints 301–350 of 758

2003 Saturn Ion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Steering
Filed Jun 9, 2011PA

TL*THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THE POWER STEERING FAILED WHILE DRIVING 50 MPH WHEN A WARNING LIGHT ILLUMINATED AND A PINGING NOISE WAS HEARD. THE VEHICLE WAS TURNED OFF AND BACK ON IN ORDER FOR THE STEERING TO RESET ITSELF. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR A DIAGNOSTIC TEST AT HER EXPENSE FOR $90. THE CONTACT WAS ALSO ADVISED THAT THE DIAGNOSTIC TEST MAY OR MAY NOT CONFIRM OR DUPLICATE THE FAILURE. THE MANUFACTURER STATED THERE ARE NO RECALLS OR WARRANTIES AND THE VEHICLE SHOULD BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 69,000. UPDATED 07/08/11 *BF UPDATED 08/04/11

Steering
Filed Jun 1, 201176,889 milesMD

I WAS TRAVELING APPROXIMATELY 40 MPH WHEN THE POWER STEERING LAMP CAME ON AND THE POWER STEERING FAILED. AFTER PULLING TO THE SIDE OF THE ROAD, AND TURNING THE VEHICLE OFF, I RESTARTED THE VEHICLE AND THE POWER STEERING WAS RESTORED FOR ABOUT 20 MINUTES. THE DAYS FOLLOWING THIS, I ENCOUNTERED SEVERAL POWER STEERING FAILURES UNTIL I HAD THE POWER STEERING BOX REPLACED ON MAY 10, 2011. I RESEARCHED THE INTERNET AND FOUND MANY OTHER 2003 SATURN ION'S OWNERS HAD EXPERIENCED THE SAME FAILURE. I CONTACTED A GM REPRESENTATIVE AND ASKED FOR REIMBURSEMENT. I WAS TOLD THAT THERE WAS NO RECALL FOR THE POWER STEERING FOR MY YEAR AND MAKE OF CAR. I HAD ALSO COMPLAINED ABOUT MY TRANSMISSION BECAUSE I HAD DECLINED REPAIRS ON MY POWER STEERING. WINEGARDEN PONTIAC INFORMED ME THAT THEY WOULD NOT FURTHER CHECK THE CAUSE OF TRANSMISSION PROBLEMS BECAUSE THE POWER STEERING FAILURE PRESENTED A SAFETY CONCERN. I HAD THE POWER STEERING BOX REPLACED AT A COST OF $537.94 MINUS THE $127.00 DIAGNOSIS FEE! I STRONGLY FEEL THAT A RECALL SHOULD BE IN PLACE FOR THE POWER STEERING FAILURE, AND ALL WHO HAD THE PROBLEM CORRECTED OUT OF POCKET, SHOULD BE REIMBURSED AT GM'S EXPENSE. THE POWER STEERING FAILURE HAS CONTRIBUTED TO AN ACCIDENT IN HOUSTON TEXAS! I WOULD NOT LIKE TO HAVE HUMAN LIFE LOST BEFORE THIS PROBLEM IS GIVEN SERIOUS CONSIDERATION! UPDATED 06/08/11 *BF

Visibility
Filed May 28, 2011NC

I AM THE OWNER OF A 2003 SATURN ION AND WAS DRIVING DOWN THE HIGHWAY WHEN IT STARTED RAINING. I HAVE VERY POOR VISIBILITY BECAUSE THE DRIVERS SIDE WIPER BLADE FLEW OFF THE SIDE OF THE WINDSHIELD. I CALLED SATURN ABOUT THIS CONCERN, WAS TOLD I HAVE TO REPLACE IT. IT SHOWS THE CONNECTIVE JOINT ON THE WIPER BROKE LOOSE AND AFTER READING SEVERAL HUNDRED COMPLAINTS ONLINE ABOUT THIS SAME PROBLEM, IT IS APPARENT THAT SATURN KNOWS OF THIS DEFECTIVE PRODUCT, BUT CHARGES HUNDREDS OF DOLLARS TO REPAIR THE PROBLEM. MANY INJURIES AND POSSIBLY DEATH COULD RESULT FROM THIS DEFECT AND I AM VERY UNHAPPY WITH SATURN'S LACK OF CONCERN FOR PUBLIC SAFETY. I CAN ONLY DRIVE MY CAR WHEN IT IS NOT RAINING BECAUSE I CANNOT AFFORD 481.00 TO FIX WHAT SHOULD NOT HAVE BROKEN IN THE FIRST PLACE. THE PLASTIC MOLDING ON THE WINDSHIELD CAVITY IS NOT SUFFICIENT OR SAFE FOR ANY VEHICLE. PLEASE ATTEND TO THIS MATTER BEFORE SOMEONE IS KILLED. *TR

Vehicle Speed Control
Filed Apr 22, 201180,051 milesCA

TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT ENGAGED THE CRUISE CONTROL BUT THE VEHICLE SUDDENLY ACCELERATED ABRUPTLY WITHOUT WARNING. THE CONTACT THEN APPLIED PRESSURE TO THE BRAKES, MANUALLY DEPRESSED THE CRUISE CONTROL BUTTON AND PRESSED THE CLUTCH TO DISENGAGE THE SYSTEM HOWEVER, THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT WAS ABLE TO REMOVE THE VEHICLE FROM THE HIGHWAY AND SHUT THE ENGINE OFF. THE VEHICLE WAS TOWED TO A DEALER WHO PERFORMED A DIAGNOSTIC TEST AND CONFIRMED THAT THE CRUISE CONTROL MODULE HAD FROZE IN ACCELERATION MODE AND DISCONNECTED THE SYSTEM. THE MANUFACTURER TOOK A COMPLAINT ON THE CONTACTS BEHALF AND THE CONTACT WAS AWAITING A RESPONSE. THE CURRENT AND FAILURE MILEAGE WAS 80,051.

Electrical System › Ignition
Filed Apr 12, 2011200,000 milesVA

TL*THE CONTACT OWNS A 2003 SATURN ION II. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED AND THE PASSLOCK WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE ENGINE RESTARTED AFTER WAITING TWENTY MINUTES. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY DETECTED THAT THE FUSE BOX WAS LOOSE. THE TECHNICIAN TIGHTENED THE BOLTS THAT SECURED THE FUSE BOX. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER FOUR TIMES FOR THE SIMILAR FAILURE. THE DEALER RECOMMENDED THAT THE IGNITION SWITCH BE REPLACED TO RESOLVE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000. THE VIN WAS UNAVAILABLE.

Visibility
Filed Apr 8, 2011114,000 milesIN

2003 SATURN ION WIPER FAILURE: THE WIPER LINKAGE AKA WIPER TRANSMISSION BROKE WHILE DRIVING DOWN THE HIGHWAY AT 70MPH IN A RAIN STORM. THERE WAS NOT ANY ICE AND THE WIPERS WERE IN GOOD SHAPE. THE WIPER PROCEEDED TO GO OUTSIDE OF THE WINDSHIELD AND NOT RETURN TO THE OFF POSITION. VERY DANGEROUS AND OTHERS HAVE HAD THE SAME PROBLEM. AGAIN THERE WAS NOT ANY ICE INVOLVED. *TR

Engine and Engine CoolingFire
Filed Apr 4, 2011100,000 milesMN

TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING IN REVERSE APPROXIMATELY 2 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE AND SUDDENLY THE ENGINE WARNING INDICATOR BEGAN TO ILLUMINATE. ALSO, THERE WAS SMOKE EMITTING FROM THE EXHAUST PIPE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED THE SPARK PLUGS, IGNITION CONTROL MODULE AND COIL. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Electrical System
Filed Apr 2, 201155,000 milesTX

HAVING PROBLEMS WITH TURNING OFF CAR. ALOT OF THE TIME MY KEY WON'T BE ABLE TO TURN CAR OFF ALL THE WAY SO MY KEY GETS STUCK. I WILL HAVE TO WAIT MAYBE 10 MINUTES BEFORE I WILL HEAR A CLICK AND FINALLY TURN IT OFF. *TR

Vehicle Speed Control
Filed Apr 2, 201160,000 milesTX

WHEN IT IS COLD I NOTICED THAT MY CAR WILL IDLE UP TO 4 AND WHEN I PUT IT IN DRIVE IT WILL GO REAL FAST EVEN WITH MY FOOT OFF THE GAS. WHEN I TRY TO BRAKE IT IS HARD TO STOP BECAUSE IT JUST WANTS TO GO. *TR

Electrical System
Filed Mar 31, 201169,500 milesNC

TL*THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START IMMEDIATELY AND IT TOOK APPROXIMATELY FIVE ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC BUT THERE WERE NO DIAGNOSTIC CODES DISPLAYED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS 70,165. THE FAILURE MILEAGE WAS APPROXIMATELY 69,500.

Electrical System
Filed Mar 26, 2011106,750 milesWA

THE ISSUE IS IN CONNECTION WITH A 2003 SATURN ION. RECENTLY, WHILE DRIVING, THERE APPEARS TO BE A CLICK COMING FROM THE FRONT LEFT SIDE OF THE CAR, MOST LIKELY COMING FROM THE FUSE BOX. IMMEDIATELY FOLLOWING THE CLICK, THERE IS THREE DINGS FOLLOWED BY A MESSAGE ON THE DASH "PWR STR". AFTER THIS HAS OCCURRED, THE VEHICLE LOSES ITS POWER STEERING ABILITIES, CAUSING SIGNIFICANT MORE FORCE TO BE USED WHEN OPERATING THE VEHICLE. TYPICALLY THIS IS FINE WHEN ON A STRAIGHT ROAD BUT OFTEN THIS IS NOT THE CASE AS I DRIVE ON ROADS WITH SHARP CURVES LEADING TO THE RISK OF SIGNIFICANT DANGER IF I WAS TO LOSE POWER STEERING WHILE TAKING ONE OF THESE TURNS. IF THE CAR IS TURNED OFF WHILE IN MOTION AND THEN TURNED ON AGAIN THE POWER STEERING DOES BEGIN TO WORK AGAIN ALTHOUGH OFTEN THE EVENTS OCCUR AGAIN AND THE CAR LOSES POWER STEERING. *TR

Steering
Filed Mar 17, 2011120,000 milesGA

I WILL BE DRIVING ON THE INTERSTATE (60 MPH OR MORE) AND THE POWER STEERING MESSAGE WILL COME ON THE DASHBOARD AND THE POWER STEERING WILL FAIL. IF YOU SWITCH OFF THE CAR IT WILL COME BACK ON. THIS HAPPENED ONCE OR TWICE 2 YEARS AGO BUT THIS WEEK (MARCH 14-MARCH 17 - SO FAR) IT HAS HAPPENED AT LEAST TWICE A DAY, EVERY DAY. LUCKILY SO FAR, I HAVE BEEN ABLE TO PULL OF THE ROAD AND RESTART THE CAR. I HOPE THAT I WILL NOT BE INVOLVED IN AN ACCIDENT AND WOULD NOT BE ABLE TO STEER THE VEHICLE. I HAVE CALLED SATURN (SERVICE REQ # [XXX]) BUT THEY SAID THERE IS NOTHING THEY CAN DO ABOUT IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Steering
Filed Mar 8, 201183,950 milesOH

TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE FOLLOWED BY A LOSS OF POWER STEERING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED HER THAT THE STEERING RACK HAD FRACTURED DUE TO INTERNAL DAMAGES. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,950.

Electrical System
Filed Feb 26, 201125,000 milesKS

2003 SATURN ION-3 PURCHASED NEW BEGAN NOT STARTING IN 2009. AFTER WAITING APPROXIMATELY 10-15 MINUTES THE CAR STARTS UP. TOOK THE CAR TO A REPAIR SHOP WHERE A DIAGNOSTIC TEST WAS DONE AND THEY COULD NOT FIND A PROBLEM AND COULD NOT REPRODUCE THE CAR NOT STARTING. WENT ON-LINE AND DISCOVERED NUMEROUS COMPLAINTS FROM OTHER SATURN ION OWNERS REGARDING THIS EXACT PROBLEM. WROTE A LETTER AND SENT COPIES OF THESE SAME COMPLAINTS TO GM IN JANUARY 2009. A SERVICE REP. CALLED ME SAYING THEY HAD NO RECALLS FOR THIS PROBLEM AND NOTHING COULD BE DONE ABOUT IT BY GM. STARTING HAVING MANY MORE INCIDENTS OF THE CAR NOT STARTING IN 2010, BUT WAITING THE 10-15 MINUTES AND THE CAR THEN STARTING. SENT AN E-MAIL TO GM REGARDING THIS ISSUE. AGAIN A SERVICE REP. CALLED AND SAID DUE TO THE AGE OF THE CAR I SHOULD TAKE IT TO AN AUTHORIZED DEALER AND THE REPAIR, IF THEY COULD FIND IT, WAS MY RESPONSIBILITY. THIS ISSUE CAN BE QUITE SERIOUS SINCE YOU CANNOT START YOUR VEHICLE AND ARE LEFT SITTING THERE IN CONDITIONS THAT COULD BE DANGEROUS (VERY COLD WEATHER, LATE AT NIGHT, ETC.) LATELY THIS SITUATION HAS HAPPENED 6-8 TIMES IN TWO WEEKS. IT WOULD CERTAINLY HELP IF GM KNOWS ABOUT THIS SITUATION AND WOULD ISSUE A RECALL. *TR

Electrical System
Filed Feb 22, 2011115,000 milesSD

2003 SATURN ION IGNITION SWITCH BROKE; BECAME INOPERATIVE & COST $600.00 TO REPAIR & COULD HAVE BEEN ACCIDENT CAUSAL. *TR

Suspension
Filed Jan 23, 201165,000 milesCA

I NEED HELP, I HAVE A 2003 SATURN ION, THE FRONT END IS BROKE. IT SWERVES ALL OVER THE ROAD. THEY RECALLED MANY AND KNOW WHAT THE PROBLEM IS. MINE THEY WILL NOT FIX AND I CAN'T AFFORD TO PAY FOR IT. IT'S VERY UNSAFE AND THEY RECALLED SEVERAL MODELS FOR THE SAME PROBLEM AND WON'T FIX MINE. THE WARRANTY JUST EXPIRED AND I GET NO RESPONSE FROM ANY AGENCY. I JUST BOUGHT THIS CAR A FEW YEARS AGO AND THEY KNOW ITS A FACTORY PROBLEM AND THEY WON'T FIX MY CAR. PLEASE HELP, I'M JUST A HARD WORKING GUY TRYING TO SUPPORT HIS FAMILY. MY WIFE IS DISABLED AND I STRUGGLE TO GET BY AND I CAN'T GET ANY HELP FROM THE CAR COMPANY. UPDATED 01/28/11

Vehicle Speed ControlCrash
Filed Jan 21, 2011120,000 milesIN

I WAS DRIVING ON HWY AT 60 MPH FOR APPROX 2 HOURS. WHEN FOOT WAS OFF GAS, CAR WOULD MAINTAIN SPEEDS OF 55-60 MPH. EXITED ONTO EXIT RAMP ON RIGHT. EXIT RAMP WAS APPROX 0.4 MILES LONG, SNOW COVERED, AND UPHILL. APPLIED THE BRAKE ON & OFF WHILE APPROACHING THE STOP SIGN AT THE END OF THE EXIT RAMP, CAR SLOWED TO APPROX 20 MPH WITH BRAKE FULLY PRESSED. RPM'S WERE APPROX 4,000 WITH BRAKE FULLY PRESSED. CAR CONTINUED ACCELERATING WITH BRAKE FULLY PRESSED. COULDN'T STOP, BUT WAS ABLE TO TURN LEFT AND CROSS BRIDGE OVER HIGHWAY. TRIED PUTTING FOOT UNDER GAS PEDAL TO SEE IF IT WAS STUCK DOWN, BUT IT WAS NOT DOWN. CONTINUOUSLY TRIED TO BRAKE, BUT COULD NOT SLOW THE CAR TO BELOW 20 MPH EVEN WITH BRAKE FULLY PRESSED. ROADS WERE SNOW COVERED. WENT APPROXIMATELY 0.5 MILES ON PRAIRIEVIEW RD. NO CARS WERE STOPPED AT RED LIGHT ON PRAIRIEVIEW AS I APPROACHED. FULLY PRESSED AND HELD DOWN BRAKE RIGHT BEFORE COMING TO RED STOPLIGHT ON PRAIRIEVIEW RD & OAK ST/US-150. CAR WOULD STILL NOT GO BELOW 15-20MPH. TURNED RIGHT TO AVOID CROSSING INTO ONCOMING TRAFFIC. LOST CONTROL OF THE CAR AND BEGAN SPINNING ON THE SNOW. BRAKE WAS STILL FULLY PRESSED DOWN BUT ACCELERATING AT 3,000 RPM. CAR DID TWO 360'S ON OAK ST/US-150 CROSSING INTO ONCOMING TRAFFIC AND WENT INTO DITCH ON LEFT SIDE OF THE ROAD. CAR WAS STILL ACCELERATING, CAME OUT OF THE DITCH AND BACK INTO ANOTHER 360 ON OAK ST/US-150. THEN CAR WENT INTO THE DITCH ON THE RIGHT SIDE OF THE ROAD. FRONT RIGHT PASSENGER DOOR HIT WOODEN SIGN IN GROUND IN DITC

Electrical System › Ignition
Filed Jan 13, 2011115,000 milesWI

TL*THE CONTACT OWNS A 2003 SATURN ION. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE IT FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE FAILURE HAPPENED INTERMITTENTLY AND DOES NOT ALLOW THE CONTACT TO TURN THE VEHICLE ON FOR APPROXIMATELY FORTY FIVE MINUTES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Electrical System
Filed Jan 12, 201160,000 milesOR

TL*THE CONTACT OWNS A 2003 SATURN ION LEVEL 2 (NA). THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST WHICH CONCLUDED THAT THE IGNITION SWITCH AND PASS LOCK NEEDED TO BE REPAIRED. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE DEALER WAS REPAIRING THE IGNITION SWITCH AND THE ANTI THEFT DEVICE SYSTEM. THE CURRENT MILEAGE WAS APPROXIMATELY 66,000. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Electrical System › Ignition
Filed Jan 11, 201170,000 milesSC

TL*THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE AND ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE EVENTUALLY STARTED AFTER SEVERAL ATTEMPTS. SHE TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER INFORMED HER THAT SHE NEEDED TO REPLACE THE STARTER. THE VEHICLE WAS REPAIRED. SHE ALSO STATED THAT THE KEY WAS GETTING STUCK INSIDE OF THE IGNITION WHICH MADE IT IMPOSSIBLE TO TURN THE VEHICLE OFF OR REMOVE THE KEY FROM THE CYLINDER. THE VEHICLE WAS INSPECTED FOR THAT FAILURE AND INFORMED HER THAT SHE NEEDED TO REPLACE THE IGNITION SWITCH. INSTEAD OF REPLACING THE IGNITION SWITCH DUE TO COST THEY OPTED TO REPROGRAM THE KEY SO THAT SHE COULD REMOVE IT NO MATTER WHAT GEAR THE VEHICLE WAS IN. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 2/23/11 *CN ACCORDING TO THE SERVICE INVOICE, THE VEHICLE NEEDED A NEW SHIFTER WHICH WAS CAUSING THE KEY TO BECOME STUCK IN THE IGNITION. UPDATED 06/20/11

Electrical System
Filed Jan 11, 201130,000 milesCA

TL*THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT NOTICED THAT THE KEY WOULD REMAIN STUCK IN THE IGNITION WHEN THE VEHICLE WAS SHUT OFF. BOTH THE DEALER AND MANUFACTURER WERE NOTIFIED WHO WAS AWARE OF THE ISSUE BUT DID NOT OFFER ANY ADDITIONAL ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 60,000. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS UNAVAILABLE.

Electrical System › Ignition › Switch
Filed Dec 17, 201051,000 milesMD

2003 SATURN ION TENDS TO NOT WANT TO START EVERY WINTER! IT HAS TO DO WITH THE IGNITION SWITCH FREEZING UP. IT WILL HAPPEN RANDOMLY IN THE WINTER 2-3 TIMES A WEEK. IT IS PRETTY BAD WHEN YOUR CAR LETS YOU SITTING FOR 22 MIN. WITH A BABY WHEN ITS 22 DEGREES OUTSIDE!!! *TR

Electrical System
Filed Dec 13, 201060,000 milesOK

2003 ION SATURN WILL NOT START ON COLD MORNINGS. THIS STARTED 2010 IN JANUARY. I HAVE TAKEN TO FIRESTONE TO FIX. WASN'T COLD ENOUGH. CAR STARTED. NOW WEATHER IS COLDER AND CAR WILL NOT START. SERVICE ENGINE LIGHT COMES ON. THEN NOTHING. I HAVE NOTICED SEVERAL COMPLAINTS OF THIS SAME TYPE THAT I AM HAVING. MY CAR ONLY HAS 60,000 MILES. NEW BATTERY PUT IN JAN 2010. CAR MECHANIC SAID CANNOT DETERMINE PROBLEM UNTIL CAR WON'T START FOR THEM. VERY FRUSTRATING. THIS IS REALLY THE ONLY PROBLEM I HAVE HAD WITH MY 2003 SATURN ION. WANTED TO KEEP CAR FOR A LONG TIME. AFTER THE WEATHER GETS WARMER DURING THE DAY, CAR WILL START RIGHT UP. RECALL??? *TR

Electrical System › Ignition
Filed Dec 8, 2010115,000 milesAL

FAILURE TO START IN COLD WEATHER, AND KEY STICKING IN IGNITION. *TR

Steering
Filed Dec 8, 2010CO

POWER STEERING SHUTS OFF WHILE DRIVING THE CAR. NOTIFICATION SOUND BEEPS AND POWER STEERING TURNED OFF IS NOTED ON DASH BOARD. ONCE CAR IS TURNED OFF AND RE-STARTED, POWER STEERING STARTS WORKING AGAIN. *TR

Electrical System › Ignition › Switch
Filed Nov 27, 201047,000 milesTX

2003 SATURN ION IGNITION SWITCH. I CAN'T GET MY KEY OUT OF THE IGNITION AFTER I HAVE PARKED THE CAR AND TURNED MY KEY TO THE OFF POSITION. I OFTEN HAVE TO SIT IN MY CAR FOR UP TO 10MINUTES BEFORE IT WILL RELEASE AND LET ME HAVE MY KEY. WHEN I AM ABLE TO GET MY KEY OUT OF THE IGNITION MY CAR WITH DING.. LIKE THE SOUND IT MAKES WHEN YOU LEAVE YOUR LIGHTS ON, AND IT WILL NOT LET ME LOCK MY CAR USING MY POWER LOCKS. I HAVE TAKEN IT TO A GM DEALERSHIP AND THEY HAVE SAID THAT IT IS THE FAULTY IGNITION SWITCH SEEN RECURRENTLY IN SATURN'S CARS. EVEN GETTING THE IGNITION SWITCH REPLACED I WAS BACK TO WHERE I FIRST STARTED ABOUT A WEEK LATER. THIS IS DANGEROUS AND NEEDS TO BE RECALLED!!! I CAN'T BELIEVE THAT AFTER ALL THESE YEARS THAT THIS STILL TO THIS DAY HAS NOT BEEN RECALLED... THIS IS ABSOLUTELY RIDICULOUS! *TR

Steering
Filed Nov 11, 201083,000 milesMA

POWER STEERING IN 2003 SATURN ION JUST WENT! NOT WORKING AT ALL. *TR

Steering
Filed Nov 8, 201053,000 milesPA

2003 SATURN ION. OVER THE PAST 3 WEEKS, POWER STEERING FAILS AT LEAST ONCE DURING EACH TRIP. ONE SUCH OCCASION, IT OCCURRED WITHIN 100 YARDS OF A WIDE BEND ALMOST RESULTING IN CRASH/INJURY. THIS IS THE SECOND COMPLAINT I HAVE FILED FOR THIS ISSUE. *TR

Steering
Filed Nov 8, 2010117,242 milesVA

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT WAS DRIVING 10 MPH WHEN THE POWER STEERING LIGHT ILLUMINATED AND THE CONTACT HAD A VERY DIFFICULT TIME TURNING THE STEERING WHEEL. THE CONTACT HAD TO USE EXTREME FORCE TO PULL OVER AND TURN THE VEHICLE OFF. THE DEALER WAS NOT INFORMED OF THE FAILURE AND THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE RECURRED TWICE. THE FAILURE MILEAGE WAS 117,242 AND THE CURRENT MILEAGE WAS 117,276.

Electrical System
Filed Nov 5, 201093,254 milesNY

VEHICLE WAS TAKEN TO AUTHORIZED SATURN DEALER, 2003 SATURN ION HAD CONTINUOUS HIGH ENGINE IDLE AFTER BEING DRIVEN AT HIGHWAY SPEEDS. IF VEHICLE WAS SHUT OFF THE POWER CONTROL MODULE(PCM) COMPUTER RESET IT SELF. SATURN DEALER SERVICED THE VEHICLE BY RE-PROGRAMMING THE PCM( 10/21/10) AS PER A ISSUED SERVICE BULLETIN OF 4/2004 . THIS DID NOT WORK. THEN THEY ADVISED A SPRING IN THROTTLE BODY (ENGINE) WAS BAD AND REPLACED SPRING ( 10/28/10). THIS ALSO DID NOT WORK, ENGINE STILL HAS HIGH IDLE AND I BOUGHT THE VEHICLE BACK ON 11/2/10 TO THE SERVICE DEALER.. SERVICE DEALER THEN HOOKED UP CAR TO COMPUTER AND HAS SER TECH DRIVE VEHICLE FOR OVER 25 MILES, 2 TIMES ; AND THENFOUND ANOTHER PROBLEM. THEY INDICATED THAT THE POWER CONTROL MODULE COMPUTER HAD A SHORT AND CAUSED A BURNED OUT COMPONENT IN THE COMPUTER. SINCE THE SATURN IS NO LONGER BEING PRODUCES, THE COMPUTER WHICH MUST BE REPLACED IS ON BACK ORDER; AND UNKNOWN WHEN PART WILL ARRIVE. THE SATURN SERVICE DEALER ( INGERSOLL AUTO IN DANBURY CT) ADVISED THAT THE VEHICLE SHOULD NOT BE DRIVEN AS IT WAS A SAFETY HAZARD, SINCE THE COMPUTER CONTROLS NOT ONLY THE ENGINE BUT THE ABS BRAKING SYSTEM. AT THIS TIME UNKNOWN WHEN A PART WILL ARRIVE AS IT IS ON BACK ORDER. IN SEARCHING THE INTERNET I FOUND NUMEROUS COMPLAINTS FROM PERSON WHO ALSO HAD PROBLEMS WITH THE POWER CONTROL MODULE COMPUTER. I BELIEVE THAT GM/SATURN HAS HAD FULL KNOWLEDGE OF THE PROBLEM AND SHOULD HAVE TAKEN CARE OF THIS PROBLEM PRIOR; AND AS OTHER OWNERS OF SATURNS ARE HA

Electrical System
Filed Nov 1, 201086,000 milesTX

2003 SATURN ION, THIS IS THE SECOND IGNITION SWITCH TO BE REPLACED IN THIS CAR. ON THIS OCCASION THE KEY WILL NOT RELEASE FROM THE SWITCH. THIS APPEARS TO BE A MAJOR PROBLEM WITH SATURNS..WHY NO RECALL? *TR

Engine and Engine Cooling › Engine
Filed Oct 27, 201092,000 milesNY

ENGINE GOES INTO HIGH IDLE RPM, 1500 TO 2200 RPM, AFTER BEING DRIVEN A PERIOD OF TIME AT HIGH SPEED. IF YOU SHUT OFF ENGINE AND RESTART ENGINE IDLE RESUMES TO 800 RPM, BUT IF DRIVEN ENGINE IDLE WILL GO BACK TO HIGH IDLE AGAIN. DEALER REPROGRAMMED (PCM) POWER CONTROL MODEL AS PER SATURN FIX ALERT OF 4/2004; BUT THIS DID NOT WORK. *TR

Electrical System
Filed Oct 21, 201085,000 milesMO

2003 SATURN ION3 WONT START WAIT 10MIN AND IT WILL START.... I WAS AT A CHILDREN'S HOSPITAL AND WAS THERE WITH MY CHILD WHEN WE WENT TO LEAVE THE CAR WAS IN THE GARAGE FOR 4 DAYS. WE GOT IN TURNED THE CAR OVER AND NOTHING BUT SERVICE ENGINE. @ HOURS AWAY FROM HOME WITH A SICK CHILD THAT JUST GOT RELEASED CALLED MY HUSBAND TO COME HELP HE TRAVELED 2 HRS TO COME TO ME WHEN WE WENT BACK TO THE CAR AFTER SITTING AT THE HOSPITAL WAITING IT STARTED JUST FINE. FIRST TIME IT HAD EVERY DONE THAT TO ME. BUT NOW IT HAS DONE IT SEVERAL TIMES. I HAVE BEEN AT THE GROCERY STORE AT THE DRS. TRYING TO LEAVE HOME TO GET TO WORK AND AT WORK WHEN IT HAS DONE IT. I WILL TRY TO START IT AND IT TELLS ME SERVICE ENGINE AND THEN 10MIN -20 MIN I GO BACK TO THE CAR AND IT STARTS. I SHOULDN'T HAVE TO DEAL WITH THIS NOR SHOULD I HAVE TO PAY TO FIX THIS WHEN I SEE SO MANY OTHER PEOPLE WITH THE PROBLEM. THIS IS A DEFECT FROM THE COMPANY THAT NEEDS FIXED. WHAT HAPPENS IF SOMEONE IS ON THE SIDE OF THE HIGHWAY FIXING A FLAT OR SOMETHING AND THIS HAPPENS TO THEM. *TR

Latches/Locks/Linkages
Filed Aug 25, 201067,000 milesOH

I HAVE A 2003 SATURN ION. THE KEY "JAMMED" IN THE "ON" POSITION LEAVING THE CAR RUNNING. TO SHUT IT OFF YOU HAVE TO RAISE THE HOOD, PULL A FUSE, THEN GO TO THE TRUNK AND DISCONNECT THE BATTERY. THIS IS A MAJOR ISSUE FOR ME BECAUSE THE CAR IS DRIVEN BY A COLLEGE, FEMALE. GAS STATIONS, CONVENIENCE STORES AND SMALL CHILDREN LEFT IN CAR, ETC... ARE A PROBLEM, BECAUSE THE CAR IS RUNNING. I HAVE REPLACED THE SHIFTER, AND NOW THE IGNITION ($463) PLUS TAX FOR A LOCK CYLINDER ! *TR

Electrical System
Filed Aug 24, 201060,000 milesCA

THE CAR WONT START AND I CHANGED THE BATTERY AND HAD THE ALTERNATOR TESTED AND STARTER BOTH PASSED I ATTEMPT TO START THE CAR THE IGNITION SWITCH CLICKS THEN STALLS, SECURITY SYSTEM KICKS IN READS "SERVICE ENGINE SOON" AFTER ABOUT 20MINUTES THE CAR STARTS, HEAR RATTLING NOISE IN FRONT SUSPENSION THIS IS HAPPENING ALL THE TIME FOR THE PAST YEAR SINCE I BOUGHT THE CAR. *TR

Steering
Filed Aug 9, 201052,000 milesPA

2003 SATURN ION POWER STEERING STOPPED WORKING WHILE VEHICLE WAS IN USE. ONE THE ENGINE WAS TURNED OFF AND RESTARTED THE POWER STEERING RESET. THE INCIDENT CAUSED MOMENTARY LOSS OF CONTROL OF THE VEHICLE. *TR

Steering
Filed Aug 9, 201024,350 milesFL

POWER STEERING LIGHT CAME ON AND IMMEDIATELY THE POWER STEERING FAILED ON 2003 SATURN ION. CAR WAS ALMOST IMPOSSIBLE TO STEER. IT ONLY HAS 23,000 MILES ON IT AND SHOULD BE UNDER RECALL WITH THE COBALT. IT IS UNDER RECALL FOR SAME THING BUT LATER MODELS. ALL YEAR MODELS SHOULD BE INCLUDED. *TR

Steering
Filed Jul 23, 201067,907 milesOH

TL*THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING 30 MPH, THE POWER STEERING LIGHT ILLUMINATED AND IT BECAME EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL AND CONTROL THE VEHICLE. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 67,907.

Power Train › Automatic Transmission
Filed Jul 20, 201090,000 milesNJ

WAS STOPPED AT A RED LIGHT; WHEN IT TURNED GREEN, CAR DID NOT ACCELERATE. HAD TO BE PUSHED OFF TO SIDE OF ROAD; TURNED CAR OFF, THEN RE-STARTED IT. IT DROVE A SHORT DISTANCE, THEN HAD NO POWER, BUT WAS ABLE TO COAST SAFELY TO SIDE OF ROAD. CAR WAS TOWED TO GAS STATION. MECHANIC CHECKED FLUID LEVEL WAS GOOD AND DID NOT HAVE BURNT SMELL. TRIED TO START CAR AGAIN - MADE LOW WINDING NOISE AND WOULD NOT GO INTO GEAR. WHEN GAS PEDAL WAS PRESSED, THE SPEEDOMETER MOVED. MECHANIC SAID IT NEEDS NEW TRANSMISSION. CAR HAS 90,000 MILES. *TR

Steering
Filed Jul 10, 201062,001 milesTX

I WAS DRIVING MY SATURN ION WHEN ALL OF A SUDDEN THE "POWER STEERING" LIGHT CAME ON AND MY STEERING WHEEL LOCKED UP. I MANAGED TO PULL OVER TO A SAFE PLACE, TURNED OFF THE CAR, TURNED IT BACK ON AND THE PROBLEM WENT AWAY FOR 20 SECONDS. I HAD TO DRIVE REALLY SLOW AND BARELY MADE IT HOME. MY CAR IS ONLY AT 62,000 MILES. THIS SHOULD NOT BE HAPPENING. NOTHING WAS DONE TO CORRECT THE FAILURE. GM DOESN'T RECOGNIZE THIS AS A PROBLEM. THEY TOLD ME THAT I WOULD BE NOTIFIED IN CASE OF A RECALL. I HAVE READ THIS WILL COST ME $1000 TO FIX. *TR

Power Train › Automatic Transmission
Filed Jun 28, 201074,085 milesTX

TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE ACCELERATING ONTO A HIGHWAY AT 40 MPH, THE VEHICLE BEGAN TO ABNORMALLY DECELERATE WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHERE A DIAGNOSTIC TEST INDICATED THE TRANSMISSION WOULD NEED TO BE REPLACED. THE MANUFACTURER ADVISED THEY WOULD GET BACK WITH THE CONTACT TO DETERMINE IF ANY ASSISTANCE WOULD BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 74,085.

Steering
Filed Jun 22, 201055,000 milesCA

POWER STEERING FAILURE. SPORADIC LURCHING LEFT OR RIGHT AT ANY GIVEN TIME. UNSAFE CONDITION. *TR

Electrical System
Filed Jun 21, 201070,000 milesHI

BOUGHT A 2003 SATURN ION 2 AND IT WILL PERIODICALLY LOCK OUT THE IGNITION SYSTEM SO YOU HAVE TO WAIT 8-10 MINUTES TO START THE CAR. WE HAVE REPLACED, THE IGNITION SWITCH, STARTER, BATTERY, AND A FEW OTHER PARTS TO NO AVAIL. IT WAS ONCE IN JAN. OF 2010 AND THEN AGAIN IN MARCH, BUT NOW IN JUNE IT HAS HAPPENED 3 TIMES IN 2 DAYS. I READ ON A FORUM THAT PEOPLE WERE HAVING THIS PROBLEM IN COLD WEATHER CLIMATES DURING WINTER, BUT HAWAII IS A MODERATE CLIMATE YEAR ROUND, NO EXCUSE. *TR

Electrical System › Ignition
Filed Jun 18, 2010101,115 milesMI

I AM REALLY GETTING TIRED OF THIS PART BREAKING AND GM NEEDS TO FIND A FIX AND RECALL THIS CAR AND SOLVE THE PROBLEM. I FOUND 44 PAGES OF THE SAME COMPLAINT ON THIS SAME CAR ON THIS WEBSITE: (HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/SATURN_IGNITION_LOCK.HTML) I OWN A 2003 SATURN ION SEDAN. MY IGNITION IS STUCK IN THE ON POSITION. THE ONLY WAY I CAN SHUT MY CAR OFF IS TO PULL THE FUSE TO THE ECM. THE KEY DOES NOT TURN IN ANY DIRECTION AND WILL PULL OUT OF THE SOCKET WITH THE CAR RUNNING. I HAVE HAD THIS IGNITION PART CHANGED 4 TIMES ALREADY. THE FIRST TWO TIMES WAS UNDER WARRANTY AND THE KEY WOULD PULL OUT WITH CAR RUNNING, THE SECOND TWO TIMES I HAD TO PAY FOR. THE LAST TWO TIMES IT WOULD NOT LET ME START THE CAR BECAUSE OF THE KEY NOT BEING ABLE TO TURN. THIS IS THE FIRST TIME IT WON'T LET ME TURN IT OFF. I KNOW THIS IS AN OLDER CAR, BUT THIS IS TOO MUCH... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Power Train › Automatic Transmission
Filed Jun 6, 201055,000 milesMA

TRANSMISSION FAILURE. THERE WAS A SAFETY ALERT LETTER ISSUED NOVEMBER OF 2009 FOR 2003 SATURN ION OWNERS WITH STIPULATIONS CLAIMING THAT THE CAR HAD TO BE IN SERVICE FOR 5 YEARS OR LESS TO BE ABLE TO HAVE THE PART REPAIRED AT NO COST. NO ONE FALLS UNDER THIS CRITERIA CONSIDERING THAT THIS ALERT WAS SENT OUT IN NOVEMBER OF 2009, REFER TO SAFETY ALERT #09280. MY CAR HAS 55,000 MILES ON IT AND A TRANSMISSION IS NOT AN EXPENSE THAT A SATURN CUSTOMER SHOULD HAVE TO BE PAYING IN MY OPINION. THEY DO OFFER A 50% OFF DEAL WHERE THEY TAKE CARE OF HALF THE COST. IT'S A $5000 JOB AND HALF IS $2500, STILL A VERY HIGH COST FOR A PROBLEM THAT SHOULD HAVE BEEN CONSIDERED A RECALL. I HAVE ONLY HAD THIS CAR FOR 2 YEARS AND TO HAVE THIS PROBLEM ON A CAR THAT I HAVE A CAR PAYMENT ON. PLEASE ASSIST THE SATURN OWNERS IN FINDING OUT HOW THIS DID NOT BECOME A RECALL. SO MANY PEOPLE ARE HAVING THIS ISSUE AND IT SEEMS UNFAIR TO HAVE TO PAY MORE MONEY FOR A DEFECT IN THE SATURN ION AND VUE'S TRANSMISSION. THANK YOU FOR YOUR TIME AND HELP IN THIS MATTER. *TR

Steering
Filed May 24, 2010130,000 milesNY

TL*THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING AT ANY SPEED, THE CONTACT NOTICED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN IN ANY DIRECTION. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 130,000.

Power Train › Manual Transmission
Filed May 6, 201059,000 milesOH

I WAS AT A STOP SIGN AND MY CLUTCH PEDAL DISCONNECTED FROM ITS SOCKET JUST AS I WAS ABOUT TO BEGIN DRIVING. *TR

Steering
Filed Apr 26, 2010102,000 milesPA

TL*THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE POWER STEERING LIGHT ILLUMINATED AND THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT DROVE THE VEHICLE HOME, TURNED IT OFF AND RESTARTED IT; THE POWER STEERING SEEMED TO RESET AND FUNCTION PROPERLY. THE DEALER STATED THAT THERE WERE NO RECALLS OR WARRANTIES THAT WOULD COVER THE FAILURE; HOWEVER, THEY OFFERED TO PERFORM A DIAGNOSTIC TEST FOR A FEE. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 102,000.

Steering
Filed Apr 15, 201080,000 milesKS

2003 SATURN ION. SEPTEMBER 09. DROVE CAR. PARKED. COULD NOT GET KEY OUT OF IGNITION. WAITED 10 MINUTES. KEY CAME OUT. HAD IGNITION SWITCH REPLACED AT SATURN DEALER. NEXT WEEK THE SAME THING HAPPENED. HAD IGNITION SWITCH REPLACED AGAIN.(AT MY EXPENSE). KEY CONTINUES TO INTERMITTENTLY STICK IN THE IGNITION. I CAN NOT GET OUT OF MY CAR UNTIL I GET THE KEY OUT. LOOK AT THE WEBSITE AND READ ALL THE COMPLAINTS ABOUT THIS PROBLEM. HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/SATURN_IGNITION_LOCK_P5.HTML NO WONDER GM CLOSED OUT THE SATURN LINE. JUST AS BAD AS TOYOTA. THE MECHANICS AT THE SATURN DEALERSHIP KNEW ABOUT THIS PROBLEM, BUT THEY OFFERED NO PERMANENT FIX. THIS IS WHY I DON'T TRUST AMERICAN MADE CARS. *TR

Steering
Filed Apr 14, 201042,000 milesHI

TL*THE CONTACT OWNS A 2003 SATURN ION. THE POWER STEERING FAILS INTERMITTENTLY WHILE DRIVING VARIOUS SPEEDS. THE POWER STEERING LIGHT WOULD ILLUMINATE DURING AND SOMETIMES AFTER THE FAILURE OCCURRED. THE CONTACT WOULD SHUT OFF THE VEHICLE FOR A FEW MINUTES FOR THE POWER STEERING TO RESET ITSELF TO NORMAL. THE DEALER ADVISED HAVING A DIAGNOSTIC PERFORMED ON THE VEHICLE BEFORE REPAIRS. THE VEHICLE HAD NOT YET BEEN REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 43,225. UPDATED 05/19/10. *LJ

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Saturn Ion → · Every Ion year → · How the figures are calculated →