Page 3 of 16 · complaints 101–150 of 758

2003 Saturn Ion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Electrical System
Filed Dec 29, 2014PA

2003 SATURN ION SAFETY RECALL FOR THE IGNITION SWITCH MAY MOVE OUT OF THE "RUN" POSITION, RESULTING IN A PARTIAL LOSS OF ELECTRICAL POWER AND TURNING OFF THE ENGINE. *MW THE IGNITION SWITCH WAS REPLACED, AS DIRECTED BY RECALL. *JB

Electrical System
Filed Dec 29, 2014157,280 milesNY

I RECEIVED A LETTER FROM SATURN TODAY 12/29/2014 WITH THE LETTER STATING DECEMBER 2014. IN THE LETTER IT STATES THE FOLLOWING " THIS LETTER IS INTENDED TO MAKE YOU AWARE THAT YOUR VEHICLE'S TRANSMISSION SHIFTER MAY NOT PROPERLY TRANSMIT AN ELECTRICAL SIGNAL THAT ALLOWS THE IGNITION KEY TO BE TURNED COUNTER CLOCKWISE PAST THE ACCESSORY MODE TO THE "LOCK" POSITION AFTER THE VEHICLE HAS BEEN SHIFTED INTO PARK. IF THIS OCCURS, THE IGNITION KEY CANNOT BE REMOVED FROM THE IGNITION CYLINDER WITHOUT DEPRESSING THE MANUAL RELEASE PLUNGER LOCATED ON THE UNDERSIDE OF THE STEERING COLUMN AS DESCRIBED IN THE OWNERS MANUAL. A KEY LEFT IN THE ACCESSORY POSITION FOR AN EXTENDED PERIOD OF TIME MAY RESULT IN SEVERE BATTERY DRAIN AND A POSSIBLE NO START CONDITION. *TR

Electrical System › Wiring
Filed Dec 15, 201475,000 milesTX

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE REAR DOOR FAILED TO OPEN. IN ADDITION, THE FRONT PASSENGER SIDE WINDOW FAILED TO OPEN. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INFORMED THAT THERE WAS A WIRING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Electrical System
Filed Nov 23, 2014119,180 milesCA

I JUST BOUGHT A 2003 SATURN ION 2 AND THE DOOR LOCKS "ALL OF THEM" LOCK AND UNLOCK ON THEIR OWN. WHEN I GET OUT OF THE CAR AND TIME PASSES BY , "I DON'T KNOW HOW MUCH TIME HAS TO PASS BETWEEN THAT TRIGGERS THE DOORS TO UNLOCK BUT EACH TIME I GO BACK TO THE CAR ALL DOORS HAVE UNLOCKED THEMSELVES..... " ". I BELIEVE THIS PROBLEM CAN POSSIBLY TURN INTO A DEADLY ISSUE REGARDING THE LIFE OF A CONSUMER AND OR OTHERS " " IN THE EVENT OF AN ACCIDENT WHO KNOWS IF THE DOORS WILL UNLOCK OR OPEN ? I BELIEVE THAT THE DOORS MAY DO JUST THE OPPOSITE THAT THE DOORS MAY REMAIN LOCKED PREVENTING ANYONE FROM BEING ABLE TO GET OUT OF THE VEHICLE IN THE EVENT OF FIRE< ACCIDENT< OR AN OTHER EMERGENCY. *TR

Steering
Filed Nov 18, 2014162,603 milesTN

TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. AS A RESULT, THE VEHICLE LOST POWER STEERING. AFTER TURNING THE VEHICLE OFF, IT FAILED TO START. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE WAS REMEDIED BY THE DEALER. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 162,603.

Vehicle Speed Control
Filed Nov 17, 2014111,000 milesIL

THIS HAS HAPPENED NUMEROUS TIMES AND IS REALLY SCARY! THE GAS PEDAL STICKING IT GETS REALLY STIFF AND DOESNT WANT TO STOP . THE ONE TIME I WAS GOING 25 MPH AND IT WOULDN'T STOP SO I HAD TO SLAM IT IN PARK AND THE RPMS GOT UP TO 4 . IT SEEMS TO HAPPEN MORE WHEN IT GETS COLD OUT . IT IS NOT LETTING UP AND I AM SCARED FOR MY SAFETY. *TR

Electrical System
Filed Nov 10, 2014PA

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE EXITING A PARKING SPACE, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL SEIZED. THE CONTACT HAD TO USE EXTREME FORCE TO TURN THE WHEEL. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. ALSO, THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT AND HAD TO WAIT SEVERAL MINUTES BEFORE IT STARTED. IN ADDITION, THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE INDEPENDENT MECHANIC REPLACED THE IGNITION SWITCH TWICE BUT THE FAILURE PERSISTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Steering
Filed Nov 9, 2014140,000 milesND

SLIGHT SHUDDER AT A STOPLIGHT.. LOST ACCELERATION AND POWER STEERING. MADE IT TO SHOP. CODE P0420 CATCON WAS ALL THAT CAME UP, BATTERY AND ALTERNATOR(NEW) TESTED FINE AND VEHICLE STARTED LIKE NOTHING HAPPENED. I HAD EXHAUST TESTED AND 4 HOURS OF GENERAL DIAGNOSTICS= "THE CAR SEEMS FINE, YES THAT IS WEIRD, JUST KEEP AN EYE ON IT" IT TWICE MORE, AND CONSISTENTLY FELT "ROUGH" BEFORE FEBRUARY 2014, (TWO YEARS) GOT NEW SUSPENSION, SPARK PLUGS, FUEL AND COOLANT SYSTEMS CLEANED, ETC... MY CAR FELT ALMOST NEW, A LITTLE ROUGH SO I BABIED IT. AFTER ALL, IT IS OBSESSIVELY WELL MAINTAINED...IMMEDIATELY AFTER RECALL IGNITION SWITCH REPLACED BY DEALER, ONE MONTH AGO, THE "REALLY ROUGH" FEELING RETURNED. SHIFTING HARD, VIBRATING, IT ALMOST STALLED AT INTERSECTIONS INTERMITTENTLY. DEALER CHECKED TRANSMISSION (ALONG WITH TWO OTHER SHOPS THAT LOVE MONEY)... ALL SAY TRANSMISSION IS FINE, BUT TO ME IT FELT LIKE IT WAS FALLING APART. WHEN I HAD A DAY OFF TWO DAYS AGO, I BROUGHT IT TO THREE TRANSMISSION SHOPS, TWO EXHAUST SHOPS, AND TWO TIRE SHOPS (WHO ALSO INSPECTED MY SUSPENSION, WHEEL BALANCE AND BRAKES) ALL SAID IT WAS FINE AND THAT IS "NORMAL" TO FEEL THAT WAY AS I APPROACHED 183000 MILES. THE NEXT DAY ( LAST NIGHT) WHEN AFTER TEN MINUTES OF DRIVING, IN THE SPACE OF THIRTY SECONDS, I LOST ACCELERATION, POWER STEERING, RADIO WAS FLASHING LIGHTS, BATTERY LIGHT AND SERVICE ENGINE WARNING CAME ON ALONG WITH THE AIRBAG LIGHT.. MY CAR COULDN'T MAKE IT OVER THE LITTLE HUMP ACROSS THE INTERSECTION AN

Fuel/Propulsion System
Filed Nov 5, 201498,586 milesMA

THE FUEL LINES BETWEEN THE GAS TANK AND ENGINE HAVE RUSTED OUT. THEY ARE RUSTED DUE TO THE BRACKETS HOLDING THEM TO THE FRAME AS WELL AS A WATER SOAKED INSULATING BLANKET THAT HAD BEEN PUT AROUND THE FUEL LINES TO PROTECT THEM FROM THE EXHAUST PIPES HEAT. THIS ONLY SPED UP THE RUSTING PROCESS. THEY ARE RUSTED TO THE POINT THAT THE GAS IS SPRAYING ON THE EXHAUST PIPES CAUSING A POSSIBLE FIRE OR EXPLOSION. THE LEAK IS ONLY WITHIN A FOOT FROM THE GAS TANK MAKING IT EVEN MORE DANGEROUS. UPON MY RESEARCH I HAVE FOUND THAT SATURN HAS ADDRESSED THIS SAME PROBLEM WITH THEIR 2004 MODELS BUT NOT THE 2003 MODEL. (GM RECALL NO. 04053) THE DIFFERENCE IN THE MODEL YEARS HAS NOT MADE THIS ANY LESS OF A HAZARD. IN A CALL TO SATURN THEY TOLD ME THAT NOTHING CAN BE DONE WITH MY 2003 BUT IF I OWNED A 2004 THIS WOULD BE COVERED ON A SAFETY RECALL. THIS REASONING SOUNDS RATHER FOOLISH TO ME AND THE HAZARD SHOULD BE FIXED REGARDLESS OF THE YEAR VEHICLE. A FIRE OR EXPLOSION DOESN'T KNOW WHAT THE MODEL YEAR IT IS. WHY DID SATURN NOT MAKE THESE FUEL LINES OUT OF STAINLESS STEEL, A MATERIAL THAT WOULD NOT HAVE RUSTED AND BECOME A SAFETY HAZARD? I WOULD APPRECIATE ANY UPDATES ON THIS MATTER. THANK YOU *TR

Electrical System
Filed Nov 4, 2014100,000 milesWV

TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS DUE TO AN ELECTRICAL SHORTAGE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000.

Electrical System
Filed Nov 3, 20148,200 milesNY

IGNITION SWITCH REPLACED ON 7/17/14. ON 8/30/14 KEY WOULD NOT TURN IGNITION TO SHUT CAR OFF. PUT IN REVERSE THEN DRIVE THEN PARK AND KEY THEN TURNED TO SHUT ENGINE. THIS HAPPENED AGAIN ON 9/18/14 & 10/20/14. USED SPARE KEY ON 10/21/14, AND NOW ON 11/03/14 ABOVE HAPPENED AGAIN. INFORMED GM OF THESE EVENTS, TODAY 11/3/14, THEY ARE LOOKING INTO IT, AND WILL HAVE ATLANTIC CHEVY IN BAY SHORE CONTACT ME WITHIN 24 HRS. TO DISCUSS SOLUTION. *TR

Fuel/Propulsion System
Filed Oct 28, 2014NJ

VEHICLE WAS IN FOR RECALL ON IGNITION SWITCH, AT THE DEALERSHIP CHANGED OIL AND CONDUCTED MULTIPOINT INSPECTION OF VEHICLE. EIGHT WEEKS LATER VEHICLE WAS RETURNED FOR SERVICE FOR SMELL OF GAS, DEALERSHIP REPORTED ALL GAS LINES CORRODED AND LEAKING GAS AND NEED TO BE REPLACED, DEALERSHIP STATES NOT RELEATED TO FUEL FILTER CORROSION RECALL (NTHSA 04V003000) EVEN THOUGH RECALL SERVICE NOT PERFORMED. CORRODED, LEAKING GAS LINES MAKE VEHICLE UNSAFE TO OPERATE AND HAVE THE POTENTIAL FOR FIRE. BELIEVE THIS SHOULD BE A RECALL AS OPERATING THE VEHICLE WITH LEAKING GAS LINES PUT ME AND MY FAMILY IN DANGER. NOT MENTION THE $1000 PLUS REPAIRS VEHICLE. *TR

Engine
Filed Oct 25, 2014131,000 milesPA

TIMING CHAIN BROKE, AFTER HAVING CLEARED A TUNE UP ONLY A COUPLE WEEKS AGO. NO OTHER PROBLEMS WITH THE CAR, AND FROM DOING SOME RESEARCH I SEE THAT THIS WAS A PROBLEM WITH 2003 IONS BUT GM HAD NO RECALL INFORMATION FOR ME, ON MY PROFILE PAGE ON THEIR WEBSITE. I AM NOW WITHOUT A CAR AND NO WAY TO AFFORD A NEW ONE, AND THE ONLY THING I'M THANKFUL FOR, IS THAT I WASN'T ON THE HIGHWAY OR ANYTHING WHEN IT HAPPENED, AND IT OCCURRED WHEN I TRIED TO START MY CAR. *TR

Steering
Filed Oct 23, 201460,000 milesMA

HI: MY SATURN LOSES ITS POWER STEERING ON START UP, BUT WAS TOLD IT CAN DO IT WHILE DRIVING. MY WIFE AND I SHOULD NOT DRIVE THE CAR BECAUSE OF THE SAFETY ISSUE. THE RECALL STARTS WITH THE 2004, MY SATURN WAS BUILT APPROX 8 MONTHS BEFORE THE RECALL. I CANT SELL THE CAR BECAUSE OF I WONT GIVE THAT SAFETY PROBLEM.THE CAR IS KEPT LIKE NEW AND HAS THE SERVICE DONE ON IT. I HAD THE IGNITION SWITCH RECALL DONE BUT IT MADE MY REMOTE START NOT WORK. HAD TO PAY FOR IT MYSELF,GM OR THE DEALERSHIP WOULD NOT PAY. IT IS STILL MESSING UP.THE COST OF THE FIX FOR THE POWER STEERING, DEALERSHIP, ABOUT $400.00. *TR

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Oct 20, 201433,000 milesPA

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE KEY FAILED TO TURN TO THE ON POSITION AND THE TRANSMISSION FAILED TO SHIFT INTO PARK FROM REVERSE OR DRIVE. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO SHIFT INTO PARK AND REMOVE THE KEY. THE CONTACT HAD TO WIGGLE THE KEY BACK AND FORTH, APPLY FORCE TO THE SHIFTER AND TURN THE WHEEL BACK AND FORTH TO REMOVE THE KEY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE SHIFTER AND CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

Steering
Filed Oct 16, 2014TX

I WAS DRIVING DOWN THE HIGHWAY AND I LOST POWER STEERING. THE BELL STARTED SOUNDING AND THE DASH SAID PWR STEERING. I HAVE TO MAN HANDLE MY CAR TO GET PULLED OVER, KILL THE MOTOR FOR A COUPLE OF MINUTES AND START IT BACK UP. SOMETIMES IT DOES IT AGAIN RIGHT AWAY, OTHER TIMES IT WILL GO FOR A WHILE BEFORE RECURRING. *TR

Fuel System, Gasoline
Filed Oct 15, 2014130,000 milesWI

NHTSA CAMPAIGN NUMBER: 04V003000 FUEL SYSTEM, GASOLINE VEHICLE WAS REPAIRED DUE TO SEVERAL RECALLS. SHORTLY AFTER THE VEHICLES FUEL FILTER SYSTEM WAS REPLACED: MAY, 2014, THERE IS A HOLE IN THE FUEL LINE AND IS LEAKING FUEL. *TR

Steering
Filed Oct 6, 201473,000 milesPA

WHILE DRIVING MY CAR THE POWER STEERING SUDDENLY WENT OUT WITH NO WARNING, I WAS LUCKY NOT TO HAVE AN ACCIDENT. I'VE BEEN IN CONTACT WITH GM WHO ADVISED ME THERE IS NO SAFETY RECALL ON THE 2003 ION BUT THERE ARE POWER STEERING SAFETY RECALLS ON 2004-2010. *TR

Electrical System
Filed Oct 1, 2014130,000 milesMI

ASK A MECHANIC SPRING 2014, WE HAD THE RECALL ON THE IGNITION FIXED ON MY 2003 SATURN. ON SEPTEMBER 9TH MY SON DROVE THE SATURN TO DETROIT MI. ABOUT HALF WAY THERE ON I-94, AT RUSH HOUR, THE SATURN LOST POWER AND BEGAN STOPPING. HE WAS GOING ABOUT 70 MILES/HOUR AND DIDN'T HAVE EXTRA KEYS ON THE KEY RING. LUCKILY, HE IS STRONG, SMART AND QUICK THINKING. HE WAS ABLE TO WRESTLE THE STEERING COLUMN TOWARD AN EXIT, WHILE DEPRESSING THE CLUTCH AND RESTARTING THE CAR. THANKFULLY IT STARTED! IF I HAD BEEN DRIVING THE CAR, I DON'T THINK I COULD HAVE DONE THOSE THINGS. WE CALLED THE DEALERSHIP THAT FIXED THE CAR AND AFTER NUMEROUS CALLS, THEY SAID THEY WERE NOT AUTHORIZED TO TOW THE CAR AND FIX IT. NOW SEVERAL WEEKS LATER AND IN RESPONSE TO LETTERS SENT TO GM EXECUTIVES, THEY TELL US THE SAME THING. I AM TELLING THEM THEIR FIX IS NOT A FIX! I DON'T WANT OTHERS INJURED OR DEAD. WHY IS THIS ENTITLED 'ASK A MECHANIC'? WE WERE TOLD MANY YEARS AGO BY A MECHANIC AT THE SATURN DEALER NOT TO HANG EXTRA KEYS ON OUR RING. THIS DEALER HAS BEEN GONE FOR MANY YEARS. MAYBE SOMEONE NEEDS TO ASK A CURRENT MECHANIC IF THIS IS THE RIGHT FIX FOR GM VEHICLES. *TR

Electrical System
Filed Sep 30, 2014TX

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHO FAILED TO INFORM THE CONTACT THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.

Steering
Filed Sep 30, 2014100,000 milesTX

TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE VEHICLE JERKED. THE CONTACT MENTIONED THAT THE EPS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AND FUNCTION NORMALLY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Steering
Filed Sep 29, 2014126,000 milesNV

I WAS EXITING OFF THE FREEWAY AND WHILE MERGING OFF MY POWER STEERING GAVE OUT ALMOST RESULTING IN A CRASH WITH A RED SUV, LUCKILY THE VEHICLE DID NOT CRASH YET I HAD TO PAY OUT OF POCKET AS 2003 SATURN IONS ARE NOT ADDED TO THE POWER STEERING RECALL AS 2004 SATURN IONS ARE. *TR

Electrical System › Ignition › Switch
Filed Sep 26, 2014170,000 milesMI

TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE AT A STOP LIGHT, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

Air BagsCrash1 injured
Filed Sep 23, 2014130,000 milesNY

TL* THE CONTACT OWNED A 2003 SATURN ION. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE BRAKE FAILURE CAUSED THE CONTACT'S VEHICLE TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE KNEES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT FELT THAT THE CRASH WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Electrical System
Filed Sep 19, 201495,000 milesCA

THE VEHICLE WAS REPAIRED UNDER NHTSA RECALL (IGNITION SWITCH). AFTER RECALL REPLACEMENT, WHEN PARKING AND TURNING THE VEHICLE OFF, THE KEY WOULD NOT RELEASE FROM THE IGNITION. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. DEALER SAID IT HAS NOTHING TO DO WITH RECALL REPAIR, TO FIX ABOUT $500.00. *TR

Steering
Filed Sep 11, 2014174,000 milesMI

TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING APPROXIMATELY 3 MPH, THE STEERING WHEEL SEIZED AND REQUIRED EXCESSIVE FORCE TO TURN. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 174,000.

Electrical System
Filed Sep 9, 2014114,341 milesWA

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO PARK. THE CONTACT MENTIONED THAT DUE TO THE FAILURE THE KEY BECAME LODGED IN THE IGNITION SWITCH CAUSING THE BATTERY TO DRAIN. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE BITSI CABLE FAILED AND AS A RESULT, THE SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,341. UPDATED 12/9/14*CN THE CONSUMER WAS INFORMED THE PART WAS NOT AVAILABLE. UPDATED 03/03/15

Electrical System
Filed Sep 3, 2014NY

2003 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION LOCK CYLINDER AND IGNITION SWITCH RECALL AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED THE IGNITION LOCK CYLINDER AND IGNITION WAS REPLACED ON JUNE 3, 2014 IN ACCORDANCE WITH THE SAFETY RECALL. HOWEVER, THE FIRST IGNITION SWITCH WAS REPLACEMENT ON 3/17.05, WAS AT NO COST, AS THE VEHICLE WAS STILL UNDER WARRANTY. HOWEVER, ON 2/17/09 THE IGNITION LOCK CYLINDER HOUSING WAS REPLACED AT A COST OF $323.22 AND ON 6/11/12, THE IGNITION AND START SWITCH WERE DEEMED FAULTY AND REPLACED AT A COST OF $ 250.50.*JB

Electrical System
Filed Sep 3, 2014FL

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM). HOWEVER, THE PART THAT WAS NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

Unknown or Other
Filed Aug 29, 2014117,356 milesPA

MY NAME IS [XXX] AND, MY 2003 SATURN ION JUST SHUTDOWN WHILE I WAS DRIVING. I COULDN'T RESTART MY CAR SO ANOTHER MOTORIST HELPED ME PUSH MY CAR ON THE SHOULDER SIDE OF THE ROAD. I CALLED A LOCAL CHEVY DEALERSHIP, I GAVE THEM MY NAME, MY CONTACT INFORMATION AND, MY VEHICLE INFORMATION. AND, CHEVY STILL TIL THIS DAY HAVEN'T RETURNED ANY OF MY PHONE CALLS, MY MESSAGES, AND THEY'RE REFUSING TO FIX THE RECALLS FOR MY VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System › Ignition › Switch
Filed Aug 22, 2014150,000 milesAL

TL* THE CONTACT OWNS A 2003 SATURN ION. AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM), THE KEY FAILED TO TURN OFF THE IGNITION. AS A RESULT, THE STEERING WHEEL LOCKED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 150,000. UPDATED 10/23/14*CN UPDATED 08/28/2017*CT

Electrical System
Filed Aug 20, 2014118,121 milesMO

2003 SATURN ION. CONSUMER REQUESTS REIMBURSEMENT FOR IGNITION SWITCH REPAIRS. *SMD

Air Bags
Filed Aug 18, 2014CA

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM ) HOWEVER, THE PARTS TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air BagsCrash
Filed Aug 14, 201419,000 milesWI

I DON'T FEEL SAFE IN THIS VEHICLE, I HAVE EXPERIENCE HOW DANGEROUS IT COULD BE IF THE IGNITION SWITCH DOES MALFUNCTION. I FEAR FOR MY SAFETY AND MY FAMILIES SAFETY THE AIR BAGS DOES NOT WORK AND THERE IS ELECTRICAL ISSUES WITH THE WINDOWS. I DON'T KNOW WHY GEICO INSURANCE DIDN'T FIND THIS CAR NOT TO BE AN SAFETY ISSUE? *TR

Air Bags
Filed Aug 12, 2014138,000 milesOR

ON MAY 21ST 2014 FIDELITY FLEET AND FINANCE IN PORTLAND OR KNOWING SOLD ME A 2003 SATURN ION WHICH IS INVOLVED IN THE GM IGNITION RECALL. WHEN ASKED IF THE VEHICLE WAS PART OF THE RECALL THE RESPONSE WAS CLEARLY REPRESENTED AS THE CAR IS NOT PART OF THE RECALL AND IT WAS SAFE AND MECHANICALLY SOUND. THE DEALERSHIP USES DECEPTIVE PRACTICES AND SELLS UNSAFE VEHICLES INCLUDING THOSE LINKED TO DEATHS AND THOUSANDS OF INJURIES. THE DEALERSHIP HAS ALSO FAILED TO REGISTER THE VEHICLE IN OVER 70 DAYS SINCE THE PURCHASE. *TR

Electrical SystemFire
Filed Aug 12, 201495,000 milesNY

TL* THE CONTACT OWNS A 2003 SATURN ION. WHEN THE CONTACT REMOVED THE KEY FROM THE IGNITION, THE VEHICLE FAILED TO SHUT OFF. THE CONTACT ALSO NOTICED SMOKE IN THE CABIN OF THE VEHICLE FROM THE STEERING COLUMN AND UNDERNEATH THE HOOD. THE VEHICLE WAS TOWED TO THE DEALER AND THE IGNITION SWITCH, FUSE BOX, AND WIRING HARNESS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

Engine
Filed Aug 7, 201496,000 milesVA

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE CONTACT ALSO STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

Electrical System
Filed Jul 30, 2014PA

2003 SATURN ION. CONSUMER WRITES IN REGARDS TO A REPAIR BILL FOR THE IGNITION DEFECT AND SEEKS REIMBURSEMENT. *SMD UPDATED 08/27/14 THE CONSUMER REQUEST FOR REIMBURSEMENT, WAS APPROVED. UPDATED 11/20/14 UPDATED 01/22/15. *JB UPDATED 01/27/15*JB STATUS UPDATE 02/12/15. *JB THE CONSUMER STATED GM NOW REFUSES TO COMPLY WITH THE AGREEMENT. UPDATED 03/04/15.*JB UPDATED 04/13/15. *JB UPDATED 04/09/15*JB UPDATED 12/28/15.*JB

Air BagsCrash
Filed Jul 29, 2014120,000 milesTX

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED AND THE VEHICLE CRASHED INTO A CURB. THE AIRBAGS DID NOT DEPLOY HOWEVER, THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 10/2/14*CN THE CONSUMER STATED THE DRIVER RECEIVED AN INJURY TO THE HEAD. THE VEHICLE HAS NOT BEEN FULLY REPAIRED. UPDATED 3/6/2015 *JS

Power Train
Filed Jul 29, 201470,000 milesNM

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE TRANSMISSION FAILED AND WAS UNABLE TO SHIFT GEARS. IN ADDITION, ALL OF THE WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Electrical System
Filed Jul 29, 201468,000 milesMI

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHEN ATTEMPTING TO REMOVE THE KEY FROM THE IGNITION SWITCH, THE KEY WOULD REMAIN STUCK INTERMITTENTLY. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) HOWEVER, THE FAILURES PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000. UPDATED 09/16/14*LJ THE CONSUMER STATED THE KEY CAN BE REMOVED BY INSERTING A FINGER INTO AN OPENING AN TOUCH A PARTICULAR SPOT. UPDATED 1/20/2015 *JS

Electrical System
Filed Jul 29, 2014152,000 milesMI

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) WAS PERFORMED HOWEVER THE REMEDY FAILED TO REPAIR THE FAILURE. THE CONTACT STATED THAT THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 152,000. UPDATED 9/12/14*CN THE CONTACT WAS ADVISED THE FAILURE WAS DUE TO A MALFUNCTIONING SHIFT SOLENOID. UPDATED 1/26/15 *JS

Steering
Filed Jul 28, 2014118,000 milesRI

TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE MAKING A LEFT TURN AT APPROXIMATELY 10 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT TURNED OFF THE VEHICLE AND, WHEN IT WAS RESTARTED, THE POWER STEERING OPERATED NORMALLY. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE EPS NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. *TR

Steering
Filed Jul 28, 2014115,000 milesRI

I ALREADY HAVE FILED A COMPLAINT. I INADVERTENTLY GAVE THE WRONG VIN NUMBER. INSTEAD OF [XXX], IT SHOULD BE : [XXX]. MY ODI # IS 10616998. HOPE THIS DOESN'T INTERFERE WITH THE INVESTIGATION INTO THE ELECTRONIC POWER STEERING SAFETY PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 4/15/2015 *JS

Electrical System
Filed Jul 22, 201495,000 milesCA

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE LOSS POWER AND STALLED. ADDITIONALLY, THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 110,000.

Air Bags
Filed Jul 21, 2014NY

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE DEALER AND THE MANUFACTURER WERE CONTACTED NUMEROUS TIMES AND THEY HAD NO IDEA WHEN THE PARTS WOULD BE AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jul 20, 2014176,326 milesWI

I WAS DRIVING DOWN THE ROAD AND WARNING BELL WENT OFF AND DISPLAY SHOWED PWR STRG. IT BECAME LIKE DRIVING A NON-POWER AGE VEHICLE. I HEAR THAT THIS IS THE SAME PART AS THE ONE BEING REPLACED IN RECALLED VEHICLES. *TR

Structure › BodyCrash
Filed Jul 14, 2014MN

COUPLE MONTHS AGO I BROUGHT MY CAN TO GM BECAUSE OF THE IGNITION SWITCH RECALL. LAST WEEK I GOT A CALL FROM GM THAT MY CAR WAS DONE AND READY TO BE PICK UP. I NOTICED THAT THE POWER OF MY CAR WASN'T THERE, THE PASSENGER WINDOW WAS GOING DOWN (WHEN I DROPPED IT OFF AT GM IT WOULDN'T GO DOWN), AND MY CAR CHARGER WASN'T WORKING (WHEN I DROPPED IT OFF IT THE CAR WAS CHARGING MY PHONE SAME CHARGER SAME PHONE). 2:00AM TODAY I HIT A DEER ON MY WAY TO MY PARENTS HOUSE (IM OKAY BUT DON'T KNOW ABOUT THE DEER) BUT THE AIR BAGS DIDN'T DEPLOY. *TR

Structure › Body › Hood
Filed Jul 13, 2014197,000 milesCT

IN TRAVELING ON THE HIGHWAY THE HOOD BLEW OPEN AND SMASHED THE FRONT WINDSHIELD AND WE WERE LUCKY TO SAFELY SLOW DOWN, CROSS 3 LANES OF TRAFFIC BY LOOKING OUT OF THE BACK WINDOW AS OBVIOUSLY THERE WAS NO VISIBILITY.. JUST THE HOOD. IN INSPECTION WE NOTICED THAT THE LATCH WAS CORRODED AND RUSTED AND DETATCHED FROM THE TOP PLATE LEAVING NO HOOD SECURITY. THE TOP LATCH IS STILL LOCKED IN PLACE. THIS COULD HAVE BEEN A FATAL INCIDENT BUT GOD WAS DEFINITELY BY OUR SIDE! *TR

Steering
Filed Jul 12, 2014180,000 milesNY

ME AND MY DAUGHTER WERE GOING THREW A DRIVE THREW TELLER IN DANSVILLE, NY, AS A TURNED TO GO AROUND THE BUILDING THE CAR KEPT GOING STRAIGHT. THERE WAS NO STEERING FUNCTION AT ALL!! IT HAD BEEN CLICKING IN THE DAYS BEFORE LIKE SOMETHING INTERNALLY WAS BINDING. THE PART WAS AVAILABLE THREW A-1 CARDONE AND ONLY TOOK ABOUT 1/2 TO CHANGE. *JUST HAPPY WE WEREN'T TRAVELING DOWN THE ROAD @ 55 MPH WHEN IT HAPPENED! *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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