Page 9 of 13 · complaints 401–450 of 607

2007 Saturn Aura complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Steering
Filed May 24, 2013107,000 milesMN

WHILE MAKING A LEFT-HAND TURN, THE STEERING SEEMED TO CATCH AS IF IT WAS LOCKING UP. THIS DOES NOT HAPPEN WITH EACH LEFT-HAND TURN, BUT IS HAPPENING MORE FREQUENTLY. IT NOW HAPPENS WITH BOTH LEFT- AND RIGHT-HAND TURNS. *TR

Power Train
Filed May 22, 2013135,298 milesCO

I EXPERIENCED THE SAME ISSUE AS A LOT OF OTHER OWNERS, THE GEAR SHIFT WOULD NOT GO INTO PARK SO THEREFORE MY CAR STARTED TO ROLL AWAY. AFTER SEVERAL ATTEMPTS I WAS STILL NOT ABLE TO GET IT IN PARK SO I LEFT IT IN NEUTRAL AND PUT ON THE EMERGENCY BRAKE. TO START MY VEHICLE I HAVE TO HAVE MY CAR IN NEUTRAL OR ELSE IT WILL NOT START. I RESEARCHED THE ISSUE AND SAW THAT THIS WAS AN APPARENT ISSUE THAT SEVERAL OWNERS HAVE SEEN SO I CALLED GM TO GET SOME INFORMATION. THE LADY THAT ANSWERED THE PHONE HAD A HEAVY ACCENT AND IT WAS VERY DIFFICULT TO UNDERSTAND HER BUT SHE STARTED A CASE AND TOLD ME TO TAKE MY CAR TO THE LOCAL AUTHORIZED SATURN REPAIR FACILITY. THE SERVICE TECHNICIAN INVESTIGATED THE ISSUE AND DETERMINED THAT THIS PROBLEM WAS INDEED THE EXACT ISSUES THAT THE RECALL WAS TO ADDRESS, THE GM SERVICE REPRESENTATIVE WAS NOTIFIED AND THEY REFUSED TO AUTHORIZE THE DEALER TO PROCEED WITH THE REPAIR. HER REASON WAS THAT THE CAR HAD TOO MANY MILES AND THAT THE CABLE BROKE BECAUSE OF NORMAL WEAR AND TEAR. THE DEALER INFORMED ME THAT IT WOULD BE CLOSE TO $600 TO REPAIR MY CAR AND AT THE POINT, I INFORMED THEM NOT TO DO THE REPAIR DUE TO LACK OF FUNDS ON MY PART. I AM STILL DRIVING THIS CAR WITH THIS PROBLEM, I JUST HAVE TO REMEMBER TO ALWAYS ENGAGE MY EMERGENCY BRAKE AFTER SHUTTING OF MY CAR. I'M SO GLAD THAT OUR GOVERNMENT AGREED TO BAIL OUT GM AND THEN HAVE THEM OUTSOURCE THEIR CALL CENTER AND REFUSE TO HONOR THEIR RECALLS, GREAT MOVE. UPDATED 6/13/13 *CN INVOICE RECEIVED. UPDATE

Engine
Filed May 21, 201360,000 milesCA

TL* THE CONTACT OWNS A 2007 SATURN AURA . THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE RPMS DECREASED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE THEN STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE KNOCK SENSOR NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS FOR THE SAME FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 100,000. *TR

Fuel/Propulsion System
Filed May 20, 2013108,000 milesNC

VEHICLE IS 6 YEARS OLD HAD MAJOR ENGINE FAILURE DUE TO TIMING CHAIN FAILURE 7000 COST TO REPIR PLEASE HELP. *TR

Power Train
Filed May 20, 201392,000 milesMI

ON FRIDAY, MAY 17TH THE VEHICLE WAS DRIVEN AND DROVE NORMALLY ON MONDAY, MAY 20TH THE CAR WILL NOT GO INTO REVERSE AND WILL NOT GO FORWARD. IT WAS TOWED TO A MECHANIC AS IT WAS COMPLETELY UNABLE TO BE DRIVEN. MECHANIC INDICATED THAT THE TRANSMISSION WAS NOT OPERATING AND TRYING TO ENGAGE THREE GEARS AT ONCE. I CALLED A LOCAL TRANSMISSION SHOP AND THEY INDICATED THIS IS A COMMON WITH THE ENGINE/TRANSMISSION IN THIS VEHICLE. ESTIMATE IS $2,800 TO $3,000 TO HAVE THE TRANSMISSION REBUILT. THE VEHICLE ONLY HAS 92,000 MILES. I CAN ONLY IMAGINE WHAT WOULD HAVE HAPPENED IF IT HAD THIS SUDDENLY WHILE DRIVING IN TRAFFIC. *TR

Steering
Filed May 15, 201310,000 milesIL

I WAS TOLD THAT I AM LEAKING STEERING FLUID AND I NEED A NEW RACK AND PINION. THIS IS A MAJOR JOB AND I FEEL SHOULDN'T HAPPEN AT 22K MILES. *TR

Power Train
Filed May 7, 2013MO

ALL OF SUDDEN THE VEHICLE LOST POWER. THE TRACTION LIGHT AND CHECK ENGINE LIGHT CAME ON. THEN THE VEHICLE READ LOST OF ENGINE POWER ON THE SCREEN. THIS APPEARS TO BE HAPPENING A LOT WITH SATURN VEHICLES WITH AS VIEW AS 25,000 MILES OF THEM. *TR

Service Brakes
Filed May 6, 2013160,000 milesVA

IN LATE MARCH 2013, I TOOK MY CAR TO CURRY'S AUTO SERVICE IN DULLES, VA TO DETERMINE THE CAUSE OF SQUEALING SOUND WHEN I BACK MY CAR OUT OFF PARKING SPACES. I WAS ADVISED TO HAVE REAR ROTORS RESURFACED, REAR PADS REPLACED AND REPLACE SHOCKS AND STRUTS. ON APRIL 2, 2013, WHILE IN GA FOR BUSINESS/PERSONAL PURPOSES I TOOK MY 2007 SATURN AURA XR TO TIRES PLUS IN SUWANEE, GA TO HAVE THE NECESSARY REPAIR WORK. DESPITE THE COMPLETED REPAIR WORK, FOR THE NEXT FEW WEEKS THE SOUND KEPT COMING BACK ONLY OCCURRING WHEN I BACK OUT OFF PARKING SPACES. ON APRIL 27, 2013 I TOOK MY CAR TO THE TIRES PLUS IN CHANTILLY, VA. THEY DETERMINED THE REAR ROTORS WERE NOT RESURFACED PROPERLY AND REAR LEFT SHOCK WAS LOOSE. ON MAY 4, 2013 TIRES PLUS, CHANTILLY, VA LOCATION RESURFACED THE REAR ROTORS AND TIGHTENED THE SHOCK. WITHIN TWO HOURS OFF THE REPAIR THE SQUEALING NOISE IS BACK AGAIN. THE CONSISTENT NOISE OCCURS DAILY WHENEVER I BACK OUT OFF PARKING SPACES. I HAVE ALREADY INVESTED OVER $1,100 IN REPAIRS WITH NO RESOLUTION. SCANNING THE INTERNET, I FOUND NUMEROUS OTHER COMPLAINTS FROM OTHER 2007 SATURA AURA OWNERS WITH THE SAME EXACT SQUEALING ISSUE. *TR

Seats
Filed May 3, 201368,000 milesLA

I HAVE HAD PROBLEMS WITH THIS CAR SINCE SHORTLY AFTER PURCHASE, MOST OF WHICH HAVE NEVER BEEN REPAIRED EVEN AFTER SEVERAL ATTEMPTS BY DEALERSHIP, PASSENGER AIRBAG TURNS OFF EVEN WITH PASSENGER IN SEAT, HEATED SEATS COME ON BY THEMSELVES, I GAVE UP ON REPAIR OF THOSE LONG AGO, BUT THEY ARE MINOR COMPARED OTHER PROBLEMS I ANY SEVERAL OTHER OWNERS OF THIS CAR AS YOU CAN READ AT EDMUNDS.COM CONSUMER DISCUSSIONS, THIS CANNOT BE COINCIDENCE, TRACTION CONTROL, WATER PUMPS, CLUNKING IN THE STEERING COLUMN AND MOST RECENTLY CHECK ENGINE LIGHT ISSUES, WHICH IN THE PROCESS OF MORE THAN ONE MECHANIC/DEALERSHIP TRYING TO FIGURE OUT WHAT IS WRONG WITH THIS CAR I HAVE PAID FOR WHAT I WOULD CALL UNNECESSARY REPAIRS, FINALLY MY LOCAL DEALERSHIP TELLS ME GM HAS TOLD THEM THE TIMING CHAIN IS STRETCHED, I'M ASSUMING GM KNOWS THIS BECAUSE THEY HAVE OTHER VEHICLES SOME 2007 MODELS WITH A TIMING CHAIN RECALL/ISSUES, ACCORDING TO A LOCAL MECHANIC TIMING CHAINS DO NOT NEED REGULAR MAINT. AND SHOULD LAST MUCH LONGER THAN MY 68000 MILES, I NOW NEED A 3500$$ REPAIR ALTHOUGH MY LOCAL DEALERSHIP "SYMPATHIZES" WITH ME THEY FEEL "THINGS JUST ARE NOT MADE THEY WAY THEY USED TO BE." JUST THOUGHT I'D JOIN THE MANY OTHERS WHO FEEL A COMPLAINT NEEDED TO BE FILED WITH GM REGARDING THIS VEHICLE!!! *TR

Exterior Lighting
Filed Apr 29, 201329,000 milesOH

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

Power Train
Filed Apr 24, 201380,340 milesCO

TRANSMISSION HAS STARTED TO SLIP AROUND THE SAME TIME THE RECALL WAS RELEASED CONCERNING GEAR SHIFTER CABLE. I AM HIGHLY CONCERNED THAT THIS IS RELATED AND NOW MY POWER TRAIN WARRANTY HAS EXPIRED. *TR

Service Brakes
Filed Apr 24, 201372,000 milesTX

I NOTICED THIS MORNING AS I WAS DRIVING TO WORK (DARK, 5 AM, CST) THAT THE BRAKE LIGHT IN THE BACK WINDOW STAYS LIT. IT WOULD GO OFF FOR ABOUT THREE SECONDS WHEN THE BRAKE PEDAL WAS PRESSED, BUT THEN IT WOULD COME BACK ON AND STAY LIT UNTIL THE PEDAL IS PRESSED AGAIN. I'VE DONE A LITTLE RESEARCH AND NOTICED THAT THIS IS WIDESPREAD AND COMMON IN THIS CAR. *TR

Service Brakes
Filed Apr 22, 2013FL

LAST YEAR SOMETIME IN 2012 I STARTED NOTICING MY BRAKE LIGHT STAYING ON. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY HAVE LOOKED AT THE PROBLEM THREE TIMES. THE PROBLEM STAY EXISTS TO THIS DAY. STILL TRYING TO GET THE ISSUE RESOLVED. *TR

Vehicle Speed Control
Filed Apr 22, 201360,000 milesOK

TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE BRAKE WARNING LIGHTS ILLUMINATED INDEPENDENTLY WITHOUT THE BRAKE PEDAL BEING ENGAGED. THE CRUISE CONTROL ALSO DISENGAGED AS THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THREE TIMES FOR THE SAME DEFECT. THE BODY CONTROL MODULE (BCM) WAS REPROGRAMMED EACH TIME THE VEHICLE WAS TAKEN TO THE MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Power Train
Filed Apr 21, 2013100,000 milesWI

I HAVE A 2007 SATURN AURA XR WITH THE 3.6L AND 6 SPEED AUTOMATIC AND BEGAN TO NOTICE A BUCKING, WHEN PUT INTO REVERSE, ON JANUARY 16, 2013. I CALLED MY MECHANIC, WHO HAS SERVICED THE SATURN SINCE 11/08, WHO ASKED THAT I BRING IT IN TO THE SHOP. AN EVENING LATER, I LOST THE TRANSMISSION AND HAD TO HAVE MY CAR TOWED. IT WAS DETERMINED THE TRANSMISSION FAILED AND I MADE THE DECISION TO INVEST $3,000 TO HAVE IT REPLACED. I'VE NOT LEARNED WHAT CAUSED THE TRANSMISSION FAILURE AND AM VERY DISMAYED THAT THERE WAS NO FOREWARNING. THE CAR HAS BEEN SERVICED ON A REGULAR BASIS; JUST HAD THE TRANSMISSION FLUID CHANGED AS THE SATURN REACHED THE 100K MARK. AFTER DOING SOME RESEARCH ON THE INTERNET, I'VE NOTICED A TREND WITH THIS CAR AND THAT IS QUITE A NUMBER OF OWNERS HAVE HAD TO REPLACE TRANSMISSIONS SOONER THAN EXPECTED. *TR

Service Brakes
Filed Apr 16, 2013108,756 milesMI

BRAKE LIGHT COME ON WHEN EVER STAY UNTIL WHENEVER DID SERVICE BULLETIN 4 TIMES IN THE LAST YEAR WORKS TEMPORARY I HAVE BEEN DEALING WITH THIS FOR 2 1/2 YEARS CHANGE EVERYTHING DID EVERY THING BY THE BOOK. *TR

Air Bags
Filed Apr 15, 2013TX

IDENTICAL TO THE RECENT AIRBAG RELATED RECALL INITIATED AT CHRYSLER, GM HAS HAD THE SAME ISSUE ON MULTIPLE PLATFORMS, MOST NOTABLY THE SATURN AURA XR. MY VEHICLE IS A 2007 EDITION. I FIRST NOTICED THE ISSUE ON MY VEHICLE IN 2010. FIRST, THE PASSENGER SENSING SYSTEM INDICATED THAT NO PASSENGER WAS PRESENT. SECOND, THE "SERVICE AIRBAG SOON" ICAW WOULD ANNUNCIATE, SOMETIMES WHILE IN MOTION AND SOMETIMES WHILE STATIONARY, WHEN THIS HAPPENED TRAVELING ON THE INTERSTATE I GOT QUITE FLUSTERED. I CALLED THE SERVICE CENTER AND TOOK IT TO THE LAST SATURN SERVICE CENTER IN FORT WORTH WHERE THEY TOLD ME THAT I'D MOST ASSUREDLY FLOODED MY PASSENGER COMPARTMENT (NEVER DROVE THE CAR INTO A BODY OF WATER--CONFUSED???). THE FIX WAS TO REPLACE THE ACM, THE PASSENGER SENSING MAT, AND THE SEAT HEATER--TOTAL COST ~$1K. BUT MY CAR WAS STILL UNDER WARRANTY! THIS PROBLEM CONTINUED TO HAPPEN AND ANOTHER DEALERSHIP COULD NEVER ISOLATE THE PROBLEM. FAST FORWARD TO NOW WHEN I CONTACTED GM ABOUT MY CONCERNS SINCE NOBODY ELSE COULD HELP ME...GM STATED THAT THERE WAS NOTHING THEY COULD DO BECAUSE MY CAR WAS OUT OF WARRANTY. I ASKED THE GM P.O.C. ABOUT THE TSB I HAD FOUND RELATED TO THIS ISSUE. I STATED MY CONCERNS FOR A TSB RELATED TO AIR BAGS OVER A 7 YEAR PERIOD. YES, YOU READ THAT RIGHT. GM HAS HAD A TSB RELATED TO MY PROBLEM, AND THE SAME AIRBAG RELATED RECALL CHRYSLER JUST STARTED, FOR 7 YEARS!!! PLEASE ASSIST MYSELF AND OTHER CONSUMERS FROM BEING HURT BY THIS... *TR

Power Train
Filed Apr 12, 201348,500 milesCA

OUR TRANSMISSION STARTED SLIPPING AND JUMPING BETWEEN 40 AND 50MPH AND ATTEMPTS TO STALL OUT. IN REVERSE, THE VEHICLE WILL BARELY MOVE WITHOUT THE TRANSMISSION SLIPPING AND MAKING HORRIBLE NOISES ALSO ATTEMPTING TO STALL OUT. THE VEHICLE HAS LESS THAN 50,000 MILES! THIS IS LUDICROUS! THE DANGER IS THAT THE VEHICLE COULD STALL OUT AT ANY TIME WHILE DRIVING, THEREFORE, PLACING THE DRIVER IN AN UNSAFE SITUATION WITH THE POTENTIAL OF BEING STRUCK BY ONCOMING TRAFFIC; REAR ENDED, ETC. I SPENT HOURS THIS MORNING RESEARCHING THIS ISSUE EXTENSIVELY, VIA NUMEROUS CONSUMER FORUMS, AND DISCOVERED THAT THIS IS AN EXTREMELY COMMON ISSUE WITH THIS PARTICULAR VEHICLE. GM'S RESPONSE, IN ONE FORUM, WAS TO HAVE THE SYSTEM SOFTWARE UPGRADED, THEREBY FIXING THE PROBLEM. THIS APPARENTLY DID NOT SOLVE THE PROBLEM IN ALMOST ALL POSTED CASES BUT IS THE APPARENT "GO TO" RESPONSE. I BELIEVE IF THERE ARE HUNDREDS OF CONSUMERS EXPERIENCING THE SAME ISSUE WITH THE SAME VEHICLE, AND THAT ISSUE IS POTENTIALLY DANGEROUS, THE MANUFACTURER (GM) IS RESPONSIBLE TO CORRECT THE ISSUE AT NO CHARGE TO THE CONSUMER. I DO NOT BELIEVE IT IS A COINCIDENCE THAT SO MANY VEHICLES "RANDOMLY" HAVE THE SAME DANGEROUS TRANSMISSION FAILURE ISSUE. WHEN CONTACTING GM'S CUSTOMER ASSISTANCE DEPARTMENT THIS MORNING, I WAS INSTRUCTED THAT THE LOCAL DEALER (WHICH THEY TRIED TO CONTACT WITH ME ON HOLD TO NO AVAIL) WOULD PROVIDE THE SOFTWARE UPDATE FREE OF CHARGE (THAT'S THE STANDARD SOLUTION FOR FIRST TIME COMPLAINTS APPARENTLY). AFTE

Exterior Lighting › Brake Lights › Switch
Filed Apr 2, 201370,000 milesNJ

TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE HE WOULD HAVE TO USE EXCESSIVE FORCE TO GET THE SHIFTER INTO GEAR. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS THE BRAKE LIGHTS ILLUMINATED AND WOULD GO OUT ONCE THE BRAKES WERE DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THE BRAKE LIGHT SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED SEVEN MONTHS LATER. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE CURRENT MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS UNAVAILABLE. *TR

Service Brakes
Filed Mar 25, 201320,000 milesFL

THE BRAKE LIGHTS DO NOT FUNCTION PROPERLY AND ARE UNPREDICTABLE. THE MANUFACTURE WARRANTY REPLACED THE BRAKE MODULE ONCE, BUT WE HAVE THE SAME PROBLEM ON-GOING. MY RESEARCH HAS INFORMED ME THAT THIS IS A WIDESPREAD ISSUE AND ONE THAT NEEDS TO BE RECALLED. THE CHEAP CONNECTORS IN THE BRAKE MODULE CORRODE AND CAUSE MAY ISSUES: 1. THE BRAKE LIKES WILL OFTEN STAY ON WHILE NOT PRESSING THE BRAKE. THEN THEY WILL TURN OFF WHEN THE BRAKE IS PRESSED. THIS HAPPENS MOST OFTEN, BUT IS ALSO INCONSISTENT AT TIMES. THE LIGHTS SIMPLY ARE NOT RELIABLE AND DO NOT WORK AS THEY SHOULD. 2. THE CRUISE CONTROL WILL NOT FUNCTION DUE TO FAULTY BRAKE ENGAGEMENT SIGNAL. 3. IT IS DIFFICULT TO SHIFT THE GEAR SELECTOR DUE TO THE SANE ISSUE. YOU MUST PRESS EXTREMELY HARD ON THE BRAKE TO GET IT TO SHIFT AND THIS LEADS TO ABNORMAL SOUNDS AND OPERATION OF THE BRAKE LEVER. WE HAVE AN EXTENDED WARRANTY, BUT WE DON'T FEEL IT ACCEPTABLE TO PAY $100 DEDUCTIBLE TO FIX AN ONGOING PROBLEM OVER AND OVER AGAIN. THIS HAS LED TO US NOT USING THE VEHICLE MUCH DUE TO SAFETY CONCERNS. THE CAR HAS ABOUT 50K MILES ON IT AFTER 6 YEARS. THE SERVICE BULLETIN SAYS NOT TO REPLACE THE MODULE, BUT RATHER GREASE THE CONNECTORS. SEEMS LIKE A PRETTY CLEAR CAUSE (REPLACE CHEAP CONNECTORS WITH ONES THAT WILL LAST AND NOT CORRODE... NOT REPLACE MODULE WITH ANOTHER INADEQUATE ONE). PLEASE RECALL. THANK YOU. *TR

Electrical System
Filed Mar 24, 201367,000 milesCA

CRUISE CONTROL WOULD NOT SET. NOTICED CENTER BRAKE LIGHT WAS ON WITHOUT STEPPING ON BRAKE. STEPPED ON THE BRAKE AND BRAKE LIGHTS WENT OUT. WAS ABLE TO SET CRUISE CONTROL BUT SHORTLY AFTER SETTING THE BRAKE LIGHTS CAME ON AND CRUISE CONTROL RELEASED. DETERMINED BRAKE LIGHTS WERE ON CONTINUOUSLY UNTIL BRAKE PEDAL DEPRESSED THEN BRAKE LIGHTS WOULD GO OUT MOMENTARILY UNTIL BRAKE PEDAL WAS DEPRESSED FURTHER. DETERMINED BRAKE PEDAL SWITCH WAS OPERATING CORRECTLY AND ADJUSTED CORRECTLY. SERVICE REP REPLACED CONTROL COMPUTER: APPROXIMATELY 5 MONTHS LATER PROBLEM RECURRED. GM SERVICE BULLETIN CLAIMS PROBLEM IS CONNECTOR ON COMPUTER BOARD THAT DEVELOPS CORROSION. APPLYING DIELECTRIC GREASE IS SUPPOSED TO SOLVE THE PROBLEM; IT DOES BUT JUST TEMPORARILY - MUST BE REAPPLIED EVERY FEW MONTHS. *TR

Service Brakes
Filed Mar 21, 201397,000 milesCA

WHILE DRIVING THE CAR TURNED ALL THE WAY OFF AND STEERING WHEEL LOCKED HAD TO PUT IN NEUTRAL AND TURN OFF AND BACK ON. ALSO THE BRAKE LIGHTS ARE ALWAYS ON AND WHEN I PRESS ON THE BRAKE THE LIGHT GO OFF. THIS CAR IS BECOMING SO PROBLEMATIC THE SHIFT IS ALSO STUCK A LOT OF THE TIME WHERE I CAN NOT EVEN SHIFT IT OUT OF PARK, I HAVE TO PRESS DOWN HARD ON BRAKE TO RELEASE THE PARK. HOPEFULLY COMPLAINTS FROM MANY PEOPLE WILL CAUSE A RECALL THIS IS NOT SAFE. *TR

Vehicle Speed Control
Filed Mar 14, 201321,420 milesMI

REAR BRAKE LIGHTS CAME ON WITHOUT PRESSING THE BRAKE PEDAL & STAYED ON. WHEN THE BRAKE PEDAL IS APPLIED ALL THE REAR BRAKE LIGHTS GO OUT AS LONG AS PRESSURE IS APPLIED. WHEN BRAKE PEDAL PRESSURE IS RELEASED THE BRAKE LIGHTS COME BACK ON. WHEN THIS PROBLEM IS HAPPENING THE SPEED CONTROL,STABILITY CONTROL AND TRACTION CONTROL ALSO STOP WORKING. DEALER REPLACED MODULE 2.560 PART # 25861370. THIS SAME PROBLEM HAPPEN AGAIN AT 48,300 MILES ON 9/7/12 AND I HAD DEALER REPAIR AGAIN BUT THIS TIME THE REPAIR WAS NOT COVERED BY WARRANTY. *TR

Service Brakes
Filed Mar 13, 201345,000 milesWA

THE BACK BRAKES LIGHTS COME ON WHEN NOT IN USE. THIS IS MORE OBVIOUS WHEN IT IS DARK BECAUSE YOU CAN SEE THE BRAKE LIGHT IN THE BACK WINDOW. AND WHEN YOU BRAKE THE LIGHT GOES OFF. VERY DANGEROUS AND I HAVE TAKEN THE CAR TO A MECHANIC AND THEY HAVE NOT BEEN ABLE TO FIND THE PROBLEM AND THE DEALER WON'T COVER IT. THIS HAS BEEN ONGOING FOR SEVERAL YEARS. I HAVE ACTUALLY THOUGHT OF SELLING THE CAR BECAUSE ITS SO FRUSTRATING. *TR

Service Brakes
Filed Mar 13, 201390,000 milesVA

THANKS TO THE SERVICE BULLETIN ABOUT THE 2007 SATURN AURAS BRAKE LIGHT FAILURE IS WHAT PROMPTED ME TO SHARE MY STORY. ABOUT TWO YEARS AGO I WAS DRIVING ON THE WASHINGTON DC BELTWAY (I-495) ON THE MARYLAND SIDE. I HAD FAMILY FOLLOWING ME IN ANOTHER CAR AS WE WERE TRAVELING UP TO BALTIMORE. MY FAMILY KEPT TELLING ME MY BRAKE LIGHTS STAYED ON WHILE I WAS DRIVING, BUT WHEN I CAME TO A STOP MY BRAKE LIGHTS WENT OFF. CONSIDERING HOW CONGESTED DC TRAFFIC IS I AM VERY LUCKY I DID NOT GET OR CAUSE AN ACCIDENT. I HAD MY CAR REPAIRED AT STERLING CHEVROLET IN STERLING, VA...AND WAS TOLD THEY REALLY COULDN'T EXPLAIN WHY IT HAPPENED. *TR

Service Brakes
Filed Mar 12, 201370,000 milesMI

MY SATURN IS EXHIBITING THE BRAKE LIGHT PROBLEM REPORTED IN MEDIA. I HAVE VIDEOS AND PHOTOS SHOWING THE BRAKE LIGHTS ON WITHOUT PEDAL DEPRESSED AND MOST CONCERNING THE BRAKE LIGHTS NOT COMING ON WHEN BRAKE PEDAL PUSHED. I'VE HAD CAR SERVICED AT DEALERSHIP TWICE AND HAVE FOLLOWED THE TSB ON WIRE CORROSION AND PROBLEM STILL EXISTS. IT EXISTED THIS MORNING. I BORROWED A TECH 2 COMPUTER AND HAVE VIDEO AND PHOTOS OF THE PROBLEM WITH THE BRAKE SENSOR. THE BRAKE PEDAL POSITION READS A NEGATIVE POSITION OF -50 AND THIS TURNS ON THE BRAKE LIGHT. WHEN BRAKE LIGHTS ACTING NORMAL IT READS A BRAKE PEDAL POSITION OF +3. AS YOU PUSH THE BRAKES DOWN THE PEDAL POSITION INCREASES FROM THE STARTING NEGATIVE VALUE UNTIL IT GETS TO 50 AND THEN THE BRAKE LIGHTS TURN ON. SO I HAVE A 100 POINT TRAVEL WHERE THE BRAKE LIGHTS WORK THE OPPOSITE. I HAVE THIS ALL ON VIDEO. ALSO, WHEN THIS PROBLEM IS APPEARING, IF I DEPRESS THE BRAKE PEDAL AND RELEASE IT, THE BRAKE LIGHT GOES OFF. I THEN COUNT TO FIVE AND THE BRAKE LIGHT COMES ON. THIS IS PROBABLY DUE TO THE COMPUTER GOING INTO SOME ALARM MODE. IF I DRIVE DOWN THE STREET PUSHING BRAKE PEDAL EVERY FIVE SECONDS, THE BRAKE LIGHT STAYS OFF. I WILL RETURN THE VEHICLE TO DEALER AND SHOW MY VIDEO. THE PROBLEM IS INTERMITTENT AND GOES AWAY WHEN THE CAR/COCKPIT WARMS UP. IT DOESN'T HAPPEN ALL THE TIME AND WHEN IT DOES HAPPEN IT GOES AWAY AFTER ABOUT FIVE MILES OF DRIVING. *TR UPDATED 03/27/13*LJ

Service Brakes
Filed Mar 12, 201340,000 milesMI

IN SEPTEMBER 2010 AND AGAIN IN JULY 2011, MY CAR BEGAN HAVING DIFFICULTY WITH BACK UP LIGHTS (NON EXISTENT) AND BRAKE LIGHTS. THE BRAKE LIGHTS WOULD REMAIN ON WHEN DRIVING AND WOULD GO OFF WHEN THE BRAKE PEDAL WAS APPLIED. THIS ALSO SEEMED TO HAPPEN IF THE CRUISE CONTROL WAS ENGAGED. OTHER DRIVERS FLAGGED ME DOWN TO ALERT ME TO THIS DANGEROUS SITUATION. THE CHIMSEL LIGHT IN THE REAR WINDOW REMAINED LIT WHILE DRIVING AND TURNED OFF IF BRAKE PEDAL WAS APPLIED. I TOOK MY CAR TO A LOCAL GM DEALER TWICE..IT TOOK 2 WEEKS EACH TIME, TO LOCATE THE PROBLEM, WHICH WAS EVENTUALLY IDENTIFIED AS A FAULTY BODY CONTROL MODULE. THIS WAS A VERY EXPENSIVE REPAIR, THAT HAD TO BE COMPLETED TWICE. 2007 SATURN AURAS SHOULD BE RECALLED FOR THIS ISSUE. I HAVE NOT USED MY CRUISE CONTROL SINCE JULY 2011, AS I AM AFRAID TO START THIS WHOLE EXPENSIVE AND DANGEROUS SEQUENCE AGAIN. *TR

Exterior Lighting
Filed Mar 12, 2013180,000 milesMI

I WAS DRIVING ON THE INTERSTATE MY CRUISE CONTROL DISENGAGED AND THE BRAKE LIGHTS CAME ON. THE BRAKE LIGHTS STAYED ON AND THE CRUISE CONTROL WOULD NOT WORK. WHEN BRAKES WERE APPLIED THE BRAKE LIGHTS WENT OFF AND NO REAR TAIL LIGHTS. WHERE VISIBLE. SINCE IT WAS WAY OUT OF WARRANTY I TOOK IT TO A LOCAL MECHANIC IT TOOK A LONG TIME TO FIGURE IT OUT. THEY PUT DIALMETIC (SPELLING) ON WIRES GOING INTO A CONNECTION BOX. IT WAS VERY SCARY TO DRIVE FELT LIKE YOU NEED TO PUMP YOUR BRAKES WHEN STOPPED TO LET OTHER DRIVERS KNOW THAT YOU WERE STOPPED. *TR

Power Train
Filed Mar 11, 201371,000 milesKY

CAR SUDDENLY LOST THE ABILITY TO ACCELERATE, FOLLOWED BY THE TRANSMISSION LIGHT COMING ON. HAD TO VEER ACROSS LANE TO PREVENT BLOCKING TRAFFIC. WAS TOLD BY MY MECHANIC THAT THE "TRANSMISSION WENT OUT" AND WOULD HAVE TO BE REPLACED, THOUGH I STILL NEED TO VERIFY THIS WITH A TRANSMISSION SPECIALIST. IN LOOKING FOR PEOPLE WITH SIMILAR ISSUES THAT EVENING, I FOUND THAT THERE IS AN ONGOING NHTSA INVESTIGATION FOR THIS ISSUE (EA11-015). *TR

Power Train
Filed Mar 8, 201360,600 milesPA

TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE GEAR SHIFTER ONLY OPERATED WHILE IN REVERSE AFTER THE VEHICLE WAS STARTED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,600.

Electrical System
Filed Feb 27, 201347,000 milesCA

TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 47,000.

Service Brakes
Filed Feb 22, 201337,000 milesPA

OVER THE PAST FEW WEEKS, THE BRAKE LIGHTS HAVE BEEN WORKING SPORADICALLY. SOMETIMES THEY STAY ON, SOMETIMES THEY DO NOT COME ON, AND SOMETIMES THEY WORK OPPOSITE (WHEN YOU PRESS THE BRAKES THEY GO OFF AND WHEN YOUR ARE NOT ON THE BRAKES THEY COME ON). THIS IS AN EXTREME SAFETY HAZARD. IT HAS GONE TO A DEALER ONCE ALREADY AND I HAVE ALREADY MADE A SECOND APPOINTMENT WITH THEM FOR THE SAME ISSUE. FROM THE RESEARCH I HAVE DONE THIS IS A COMMON ISSUE FOR AT LEAST 3 GM MODELS. THIS IS DANGEROUS WHEN THE BRAKE LIGHTS DO NOT WORK. I DRIVE ON THE PA TURNPIKE EVERY MORNING AT SPEEDS OF 55-65 MPH AND IF MY BRAKE LIGHTS DO NOT WORK WHEN I GO TO SLOW DOWN, I AM AT RISK OF SOMEONE HITTING ME AT A HIGH RATE OF SPEED. PLEASE LOOK INTO THIS ISSUE. IT SEEMS THIS IS A COMMON ISSUE WITH THE SATURN AURA, PONTIAC G6, AND CHEVY MALIBU. *TR

Power Train
Filed Feb 19, 2013120,000 milesTN

TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT AFTER PLACING THE VEHICLE IN PARK, THE VEHICLE CONTINUED TO ROLL AWAY IN REVERSE. THE CONTACT IMMEDIATELY APPLIED THE EMERGENCY BRAKE. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 120,000.

Service Brakes
Filed Feb 13, 201345,000 milesOH

AT VARIOUS TIMES THE BRAKE LIGHTS WOULD COME ON WHILE DRIVING. WHEN THE BRAKE PEDAL WAS PRESSED THE BRAKE LIGHTS WOULD THEN GO TURN OFF. WITHIN SECONDS OF TAKING YOUR FOOT OFF THE PEDAL THE BRAKE LIGHTS WOULD COME BACK ON. ESSENTIALLY THE PEDAL WAS DOING THE OPPOSITE THAT IT SHOULD.(BRAKE LIGHTS WOULD BE ON WHILE DRIVING AND OFF WHILE BRAKING). THIS ISSUE ALSO CAUSED THE CRUISE CONTROL TO TURN OFF RANDOMLY AND TO NOT ENGAGE WHEN SELECTED. EVENTUALLY THE PROBLEM BECAME BAD ENOUGH THE VEHICLE WAS TAKEN TO DEALERSHIP WHERE IT WAS DIAGNOSED WITH THE BRAKE PEDAL POSITION SENSOR HAD INTERNAL FAULT CAUSING WRONG VOLTAGE BEING RETURNED TO THE BCM. THE SENSOR WAS REPLACED AT A COST OF $227.33. *TR

Exterior Lighting
Filed Feb 8, 201345,000 milesMI

TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE BRAKE LIGHTS FAILED TO ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE BRAKE SWITCH WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Vehicle Speed Control
Filed Feb 6, 2013109,500 milesMI

WHILE DRIVING ALONG W/CRUISE CONTROL ON IT SUDDENLY SHUTS OFF, AND MY BRAKE LIGHTS COME ON WITHOUT APPLYING MY BRAKES, THE BRAKE LIGHTS STAY ON UNTIL I APPLY MY BRAKES THEN WITH MY FOOT ON THE BRAKE THE LIGHTS GO OFF I TAKE MY FOOT OFF THE BRAKE & THE BRAKE LIGHTS GO ON & STAY ON UNTIL I APPLY THE BRAKES AGAIN & THE CRUISE WILL NOT WORK WHEN THE BRAKE LIGHT ARE ON & WHEN I FIRST START THE CAR I HAVE TO PUSH REAL HARD ON THE BRAKE PEDAL TO GET THE CAR OUT OF PARK. THIS HAS BEEN HAPPENING ALMOST EVERYDAY FOR MONTHS NOW. I'VE HAD MECHANICS CHECK IT OUT THEY REPLACED STOP LIGHT SWITCH & CLEANED CONTACTS & RESET COMPUTER BUT NOTHING WORKS, GENERAL MOTORS SHOULD HAVE TO CORRECT THIS PROBLEM BEFORE SOMEBODY GETS IN A BAD ACCIDENT. *TR

Seats
Filed Feb 5, 201335,500 milesOH

TWO TIMES ? I ORIGINALLY HAD THE DRIVERS SEAT FRAME REPLACED WHILE UNDER WARRANTY IN APRIL 2009. RECENTLY IN DECEMBER 2012 IT BROKE AGAIN. OBVIOUSLY THE SEAT FRAME IS A POORLY ENGINEERED PRODUCT. THE ISSUE CAUSES THE SEAT TO LEAN INTO THE CENTER OF THE VEHICLE AND ROCK WHEN TURNING TO THE RIGHT AND SOMETIMES IT SIMPLY CLUNKS DOWNWARDS WITHOUT WARNING. THE FACT THAT THE CLUNKING DOWN IS SUDDEN, IT IS QUITE STARTLING AND VERY DISTRACTING FROM WHAT'S IS GOING ON ROAD. I ATTEMPTED TO SECURE SOME ASSISTANCE OR FINANCIAL OFFSET FOR THE SECOND SEAT FRAME THROUGH GM?S CUSTOMER ASSISTANCE CENTER TO NO AVAIL. THE CAR SAT AT THE DEALERSHIP FOR FIVE DAYS WHILE GM'S CAC SUPPOSEDLY DELIBERATED ON MY REQUEST AND ONLY TO RETURN IT TO ME IN WORST CONDITION DUE TO THEIR INSPECTION. I'M NOT A SUPER HEAVY GUY, I AVERAGE 230 LBS. GM SHOULD BE REQUIRED TO ISSUE A RECALL FOR THIS PART WITH THE COMPLAINTS LISTED HERE AND THE NUMEROUS WEB PAGES ALSO DESCRIBING THE PARTS FAILURE. I HAVE OWNED SEVEN GM CARS BUT I'LL BE SURE NOT TO GIVE GM NOT ONE PENNY MORE THEN THE EVENTUAL REPAIR OF THIS ISSUE. IT LEAVES ME WONDERING WHY DID WE AMERICAN'S ALLOWED THE BAIL OUT OF THIS COMPANY? *TR

Engine
Filed Jan 23, 201372,000 milesWI

I WAS JUST INFORMED BY THE DEALER THAT THE TIMING CHAIN ON MY 2007 SATURN AURA NEEDS TO BE REPLACED. THE CAR HAS ONLY ABOUT 72,000 MILES ON IT. THIS SEEMS HIGHLY SUSPICIOUS. *TR

Power Train
Filed Jan 21, 201369,500 milesIL

THE FIRST TIME MY CAR WAS PARKED, AND MY KEYS WERE IN MY PURSE, I WAS GETTING SOMETHING OUT OF MY TRUNK. MY CAR MOVED FORWARD AND HIT THE CONCRETE PILLAR IN THE PARKING GARAGE, MY BUMPER WAS DAMAGED ON THE LEFT DRIVERS SIDE. THIS SCARED ME. THE SECOND TIME MY 77 YEAR OLD MOTHER WAS SITTING IN THE CAR,THE CAR WAS IN PARK THE KEYS WERE REMOVED AND IN MY PURSE, MY CAR MOVED BACKWARD. MY MOTHER WAS FREAKED OUT,AND SHE WAS TRYING TO GET OUT OF THE CAR WHEN I RETURNED TO THE CAR. THE 3RD TIME WAS JUST LAST WEEK, AGAIN MY CAR WAS PARKED, MY KEYS WERE IN MY POCKET AND MY CAR MOVED FORWARD AND ALMOST HIT ANOTHER CAR. *TR

Fuel/Propulsion System
Filed Jan 20, 2013TX

SOMETIME IN NOVEMBER I STARTED EXPERIENCING AN EXTENDED CRANK WHERE IT TOOK MY CAR A FEW SECONDS LONGER TO START UP. BY DECEMBER THIS WAS STILL HAPPENING BUT NOW I WAS STARTING TO SMELL GASOLINE IN AND AROUND MY VEHICLE. A FRIEND OF MINE WAS A MECHANIC FOR SATURN FOR 17 YEARS AND NOW WORKS FOR ANOTHER DEALER. HE CHECKED THE CAR AND DETERMINED THIS WAS A PROBLEM IN THE FUEL LINE. FURTHER INVESTIGATION REVEALED THAT THIS ISSUE MATCHES A RECALL ISSUE FOR THE 2007 SATURN ION. I CONTACTED GM AT 800-521-7300 TO ASK IF THERE WERE ANY RECALLS FOR THE AURA FOR THIS ISSUE THAT IS IDENTICAL TO THE ION RECALL AND WAS TOLD THERE ARE NO RECALLS FOR MY VEHICLE. THIS ISSUE SEEMS LIKE IT SHOULD WARRANT A RECALL AS THIS IS A SAFETY ISSUE AND POSES THE SAME RISK FOR FIRE. MY VEHICLE HAS LESS THAN 50, 000 MILES ON IT. I DON'T WANT TO RISK A VEHICLE FIRE WHILE FIGHTING TO GET A RECALL ISSUED SO I WILL END UP PAYING OUT OF POCKET TO FIX THIS DEFECT. *TR

Service Brakes
Filed Jan 17, 201360,000 milesWI

WHILE DRIVING ALONG W/CRUISE CONTROL ON IT SUDDENLY SHUTS OFF, AND MY BRAKE LIGHTS COME ON WITHOUT APPLYING MY BRAKES, THE BRAKE LIGHTS STAY ON UNTIL I APPLY MY BRAKES THEN WITH MY FOOT ON THE BRAKE THE LIGHTS GO OFF I TAKE MY FOOT OFF THE BRAKE & THE BRAKE LIGHTS GO ON & STAY ON UNTIL I APPLY THE BRAKES AGAIN & THE CRUISE WILL NOT WORK WHEN THE BRAKE LIGHT ARE ON & WHEN I FIRST START THE CAR I HAVE TO PUSH REAL HARD ON THE BRAKE PEDAL TO GET THE CAR OUT OF PARK. THIS HAS BEEN HAPPENING ALMOST EVERYDAY FOR MONTHS NOW. I'VE HAD MECHANICS CHECK IT OUT THEY REPLACED STOP LIGHT SWITCH & CLEANED CONTACTS & RESET COMPUTER BUT NOTHING WORKS, GENERAL MOTORS SHOULD HAVE TO CORRECT THIS PROBLEM BEFORE SOMEBODY GETS IN A BAD ACCIDENT. *TR

Power Train
Filed Dec 21, 2012131,006 milesAR

I WAS IN THE PROCESS OF PARKING MY VEHICLE AT THE GROCERY STORE WITH MY 1 YEAR OLD DAUGHTER. I WENT TO PUT MY CAR IN PARK AND IT WAS VERY DIFFICULT TO DO SO. I THOUGHT THAT SOMETHING MAY HAVE OCCLUDED THE GEAR SHIFT, SO I TOOK THE CAR OUT OF PARK AND ATTEMPTED TO SHIFT INTO THE DIFFERENT GEARS AND IT EVENTUALLY BECAME IMPOSSIBLE TO SHIFT ANY FURTHER AND MY CAR WAS STUCK IN DRIVE. THE VEHICLE WAS TAKEN TO OUR USUAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION GEAR SHIFT CABLE WAS "ALL BUT SEPARATED". I RESEARCHED A BIT ON THE INTERNET WHERE AROUND 400,000 OTHER VEHICLES (PONTIACS, CHEVROLET MALIBUS, SATURN AURAS) HAD THE SAME ISSUE THAT I WAS HAVING AND SAW A BULLETIN ISSUED FOR SEPTEMBER 18, 2012 WARNING OF THIS PARTICULAR ISSUE OF THE GEAR SHIFT CABLE BECOMING SEPARATED AND THAT INDIVIDUALS MAY THINK THE CAR IS IN PARK WHEN THE VEHICLE MAY REALLY BE IN A DIFFERENT GEAR AND THE VEHICLE MAY ROLL AWAY. I CALLED THE GENERAL MOTORS HEADQUARTERS REGARDING THIS SITUATION, THEY INFORMED ME THAT THE VEHICLE WOULD HAVE TO BE DIAGNOSED AT A GENERAL MOTORS DEALERSHIP BEFORE ANYTHING REGARDING COMPENSATION COULD BE DISCUSSED. VEHICLE WAS TOWED TO SUPERIOR CHEVROLET IN CONWAY, AR WHERE THE SAME THING WAS SAID ABOUT THE GEAR SHIFT CABLE. CALLED GM HEADQUARTERS AGAIN, THE STATED THAT THERE WAS NO RECALL REGARDING MY ISSUE, AND IF I WANTED TO BE RECONSIDERED FOR COMPENSATION, THE REPAIR WOULD HAVE TO BE COMPLETED AT THE DEALERSHIP. THE CAR WAS REPAIRED AT THE DEALERSHIP COSTING $625

Service Brakes
Filed Dec 19, 201299,500 milesMN

TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH DOWNHILL IN SNOWY WEATHER WHEN THE WHEELS SEIZED AND THE TIRES WOULD NO LONGER MOVE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE BRAKE SYSTEM WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 99,500.

Power Train
Filed Dec 18, 2012PA

TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED OFF, PARKED AND THE KEY WAS REMOVED FROM THE IGNITION, HE WAS STILL ABLE TO ERRONEOUSLY MOVE THE GEAR SHIFTER FROM PARK. THE CONTACT STATED THAT THE VEHICLE HAD NEVER ROLLED AWAY BECAUSE HE CONSTANTLY USED THE EMERGENCY PARKING BRAKE. THE CONTACT WAS TOLD BY THE AUTO PARTS STORE THERE WAS A NHTSA RECALL CAMPAIGN ID NUMBER: 12V4600000 (POWER TRAIN: AUTOMATIC TRANSMISSION: GEAR POSITION INDICATION (PRNDL) FOR THE TRANSMISSION SHIFT CABLE, BUT WHEN THEY SPOKE WITH THE MANUFACTURER, THEY WERE TOLD THEIR VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 55,000.

Power Train › Automatic TransmissionCrash
Filed Dec 14, 201280,145 milesMD

CAME HOME AND ATTEMPTED TO PARK IN DRIVEWAY. UPON ATTEMPTING TO PARK, CAR WOULD NOT SHIFT ALL THE WAY INTO PARK INITIALLY. I ATTEMPTED TO PUT THE CAR INTO PARK. AFTER SEVERAL ATTEMPTS CAR SEEMED TO BE IN PARK. AT THIS POINT I EXITED THE VEHICLE. UPON RETURNING TO MY DRIVE WAY I FOUND THE CAR HAD DRIFTED INTO MY GARAGE CAUSING DAMAGE TO MY BUMPER AND MY RIGHT PASSENGER SIDE. CAR WILL NOT START UNLESS ITS IN NEUTRAL. GEAR SHIFT WILL MOVE TO PARK BUT THE CAR IS NOT IN PARK. SIMILAR COMPLAINTS ON NHTSA. SPOKE WITH GM AND THEY'RE NOT TAKING ANY ACTION UNTIL A RECALL IS ISSUED. SO I HAVE TO PAY FOR DAMAGES NOT CAUSED BY DRIVING, BUT BY GM'S DEFECT AS WELL AS PAY GM TO HAVE CAR FIXED SINCE THE CAR STILL WILL NOT STAY IN PARK CAUSING A DRIVING HAZARD. *TR

Seats
Filed Dec 9, 201291,600 milesMI

WHILE ADJUSTING THE POWER SEAT, THERE WAS A LOUD SNAPPING SOUND AND THE SEAT BEGAN TO LIST TO THE RIGHT. UPON INSPECTING THE SEAT, I FOUND THAT THE FORWARD AND REAR RAILS THAT CONNECT PERPENDICULAR TO THE RIGHT SIDE SEAT FRAME ARE SNAPPED OFF AT THE WELDS. THERE ALSO APPEARS TO BE SURFACE RUST ON THE METAL OF THE FRAME THAT SUPPORTS THE SEAT AND ITS MOTORS. *TR

Seats
Filed Nov 14, 2012TX

AS I WAS DRIVING OVER A BRIDGE I HEARD A LOUD SNAP/THUNK SOUND FROM UNDER MY SEAT.. ALL OF A SUDDEN MY SEAT STARTED LEANING TO THE RIGHT.. AFTER I PULLED OVER AND LOOKED AT IT I FOUND A WELD ON THE METAL BAR UNDER THE SEAT HAD SNAPPED.. THE CAR IS NOT REALLY SAFE TO DRIVE DUE TO IT LEANING TO THE RIGHT AND EVERYTIME YOU BRAKE OR HIT THE GAS OR TURN YOU CONSTANTLY LEAN AND BOUNCE BACK AND FORTH.. I HAVE NOW SEEN MULTIPLE REPORTS OF THIS HAPPENING. *TR

Power Train
Filed Nov 2, 201292,000 milesIL

VEHICLE STARTED TO LUNGE FORWARD IN A STOPPED POSITION. WOULD NOT GO INTO DRIVE OR OTHER GEARS. NO DASH WARNINGS APPEARED. 2 MONTHS OVER THE 5 YEAR WARRANTY UNDER THE 100,000 MILES. *TR

Power Train
Filed Oct 25, 201295,000 milesUT

CAR FAILS TO ACCELERATE AT NORMAL RATE AND ENGINE REV'S VERY HIGH WHILE TRYING TO ACCELERATE - IF YOU LET OF GAS CAR ALMOST IMMEDIATELY SLOWS TO A STOP. CAR STARTS JERKING, WON'T REVERSE. EVEN WHEN PUTTING CAR INTO MANUAL MODE THE CAR WILL NOT SHIFT. GETTING CODE P2723 WITH MACHINE FROM AUTO PART STORE. *TR

Electrical System
Filed Oct 22, 201271,000 milesPA

MY SERVICE AIR BAG LIGHTS ARE ON AND THE PASSENGER AIR BAG IS NOT ON WHEN SOMEONE SITS IN THE VEHICLE. ALSO THE TRACTION LIGHT CAME ONE WHILE I WAS IN PARK AND THE ENTIRE LIGHT PANEL FLICKERED. THERE HAVE BEEN OVER 20 COMPLAINTS THAT I HAVE READ JUST ABOUT THESE PROBLEMS ALONE. WHY HASN'T THERE BEEN A RECALL? ABOUT A MONTH AFTER I BOUGHT THE CAR WITH 30000 MILES ON IT, THE SERVICE AIR BAG LIGHT WENT ON. DEALERSHIP DIDN'T DO ANYTHING UNTIL THE 3RD TIME I BROUGHT IT IN. THEY REPLACED THE SEAT AND IT JUST STARTED HAPPENING AGAIN. BOTH AIRBAGS ARE DISENGAGED NOW. HOW IS THAT NOT AN AUTOMATIC RECALL? HOW DOES GM NOT FIX THIS WITHOUT CHARGE? SOMETHING NEEDS TO BE DONE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Saturn Aura → · Every Aura year → · How the figures are calculated →